オンラインバンキング市場の評価：銀行タイプ・ソフトウェアタイプ・サービスタイプ・地域別の機会および予測 (2017-2031年)

世界のオンラインバンキングの市場規模は、2023年の169億1,000万米ドルから、2024年から2031年の予測期間中は13.27%のCAGRで推移し、2031年には458億1,000万米ドルの規模に成長すると予測されています。

スマートフォン利用とインターネット普及がオンラインバンキング市場に影響：

スマートフォンの利用率とインターネット普及率の急増は、世界のオンラインバンキングサービスの成長に大きな影響を与えています。さまざまな国でスマートフォンを導入し、インターネットにアクセスする個人が増えるにつれ、便利でアクセスしやすいバンキングソリューションに対する需要が急増しています。モバイル機器を通じて外出先でも銀行取引ができる利便性から、消費者の行動はオンラインバンキングへとシフトしています。リアルタイムの支払いオプション、請求書支払い機能、その他のデジタルバンキングサービスは、多くの個人にとって日常の財務管理に欠かせないものとなっています。

さらに、スマートフォンとインターネット接続が広く普及したことで、オンラインバンキングの利用頻度が高まり、モバイルバンキングアプリケーションを通じて提供される商品やサービスの標準化と強化にも貢献しています。銀行は、シームレスで安全なデジタルバンキング体験を提供するために継続的な技術革新を行っており、銀行部門における消費者のブランドロイヤルティを高めることにつながっています。全体として、スマートフォンとインターネット接続への依存度の高まりは、個人と金融の関わり方に革命をもたらし、世界市場におけるオンラインバンキングの継続的な成長と優位性を後押ししています。

GSMAが発表したState of Mobile Internet Connectivity Report 2023によると、スマートフォンを所有する人の数は推定43億人で、これは世界人口の54%に相当します。スマートフォンの所有者数は年々増加しており、オンラインバンキング市場が拡大する絶好の機会となっています。

利便性と競合金利の向上：

オンラインバンキングの台頭は消費者に無数の利点をもたらしていますが、中でも利便性と金利の競争力は重要な利点として際立っています。オンラインバンキングサービスのアクセシビリティと使いやすさは、個人の財務管理を一変させ、さまざまな銀行取引を行うためのシームレスで効率的なプラットフォームを提供しています。オンラインバンキングの最大の魅力のひとつは、金融機関が提供する金利の競争力です。実店舗がないため運営コストが低く、銀行は普通預金口座やその他の金融商品の金利を高くすることで、その節約分を顧客に還元することができます。顧客の貯蓄意欲を刺激し、従来の実店舗を持つ銀行よりも高い預金金利を得ることができます。

当レポートでは、世界のオンラインバンキングの市場を調査し、市場の定義と概要、市場規模の推移・予測、各種区分・地域別の詳細分析、産業構造、市場成長への影響因子の分析、ケーススタディ、競合情勢、主要企業のプロファイルなどをまとめています。

目次

第1章 調査手法

第2章 プロジェクトの範囲と定義

第3章 エグゼクティブサマリー

第4章 顧客の声

• 人口統計
• 市場認知度と製品情報
• ブランド認知度とロイヤルティ
• Eバンキングを行う際に考慮される要素
• Eバンキングの目的
• Eバンキングの頻度
• 顧客サポート

第5章 世界のオンラインバンキング市場の展望

• 市場規模・予測
• 銀行タイプ別
  • リテールバンク
  • コーポレートバンク
  • 投資銀行
• ソフトウェアタイプ別
  • カスタマイズソフトウェア
  • 標準ソフトウェア
• サービスタイプ別
  • 支払い
  • 処理サービス
  • 顧客およびチャネル管理
  • 資産管理
  • その他
• 地域別
  • 北米
  • 南米
  • 欧州
  • アジア太平洋
  • 中東・アフリカ
• 企業別市場シェア

第6章 世界のオンラインバンキング市場の展望：地域別

• 北米
• 欧州
• アジア太平洋
• 南米
• 中東・アフリカ

第7章 市場マッピング、2023年

• 銀行タイプ別
• ソフトウェアタイプ別
• サービスタイプ別
• 地域別

第8章 マクロ環境と産業構造

• 需給分析
• バリューチェーン分析
• PESTEL分析
• ポーターのファイブフォース分析

第9章 市場力学

• 成長推進因子
• 成長阻害因子 (課題・制約)

第10章 主要企業の情勢

• 市場リーダー上位5社の競合マトリックス
• 市場リーダー上位5社の市場収益分析
• M&A・ジョイントベンチャー (該当する場合)
• SWOT分析 (参入5社)
• 特許分析 (該当する場合)

第11章 金利分析

第12章 ケーススタディ

第13章 主要企業の展望

• NU Pagamentos S.A
• ACI Worldwide, Inc.
• JPMorgan Chase Bank
• Bank of America Corporation
• Wells Fargo Bank, National Association
• Temenos AG
• China Construction Bank
• Ally Financial Inc.
• Fiserv, Inc.
• Hong Kong and Shanghai Banking Corporation Limited

第14章 戦略的提言

第15章 当社について・免責事項

List of Tables

• Table 1. Pricing Analysis of Products from Key Players
• Table 2. Competition Matrix of Top 5 Market Leaders
• Table 3. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 4. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. Global Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 2. Global Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 3. Global Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 4. Global Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 5. Global Online Banking Market Share (%), By Region, 2017-2031F
• Figure 6. North America Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 7. North America Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 8. North America Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 9. North America Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 10. North America Online Banking Market Share (%), By Country, 2017-2031F
• Figure 11. United States Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 12. United States Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 13. United States Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 14. United States Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 15. Canada Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 16. Canada Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 17. Canada Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 18. Canada Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 19. Mexico Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 20. Mexico Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 21. Mexico Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 22. Mexico Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 23. Europe Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 24. Europe Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 25. Europe Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 26. Europe Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 27. Europe Online Banking Market Share (%), By Country, 2017-2031F
• Figure 28. Germany Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 29. Germany Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 30. Germany Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 31. Germany Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 32. France Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 33. France Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 34. France Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 35. France Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 36. Italy Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 37. Italy Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 38. Italy Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 39. Italy Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 40. United Kingdom Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 41. United Kingdom Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 42. United Kingdom Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 43. United Kingdom Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 44. Russia Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 45. Russia Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 46. Russia Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 47. Russia Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 48. Netherlands Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 49. Netherlands Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 50. Netherlands Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 51. Netherlands Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 52. Spain Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 53. Spain Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 54. Spain Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 55. Spain Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 56. Turkey Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 57. Turkey Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 58. Turkey Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 59. Turkey Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 60. Poland Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 61. Poland Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 62. Poland Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 63. Poland Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 64. South America Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 65. South America Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 66. South America Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 67. South America Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 68. South America Online Banking Market Share (%), By Country, 2017-2031F
• Figure 69. Brazil Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 70. Brazil Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 71. Brazil Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 72. Brazil Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 73. Argentina Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 74. Argentina Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 75. Argentina Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 76. Argentina Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 77. Asia-Pacific Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 78. Asia-Pacific Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 79. Asia-Pacific Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 80. Asia-Pacific Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 81. Asia-Pacific Online Banking Market Share (%), By Country, 2017-2031F
• Figure 82. India Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 83. India Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 84. India Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 85. India Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 86. China Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 87. China Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 88. China Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 89. China Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 90. Japan Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 91. Japan Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 92. Japan Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 93. Japan Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 94. Australia Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 95. Australia Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 96. Australia Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 97. Australia Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 98. Vietnam Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 99. Vietnam Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 100. Vietnam Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 101. Vietnam Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 102. South Korea Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 103. South Korea Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 104. South Korea Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 105. South Korea Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 106. Indonesia Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 107. Indonesia Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 108. Indonesia Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 109. Indonesia Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 110. Philippines Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 111. Philippines Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 112. Philippines Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 113. Philippines Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 114. Middle East & Africa Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 115. Middle East & Africa Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 116. Middle East & Africa Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 117. Middle East & Africa Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 118. Middle East & Africa Online Banking Market Share (%), By Country, 2017-2031F
• Figure 119. Saudi Arabia Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 120. Saudi Arabia Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 121. Saudi Arabia Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 122. Saudi Arabia Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 123. UAE Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 124. UAE Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 125. UAE Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 126. UAE Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 127. South Africa Online Banking Market, By Value, In USD Billion, 2017-2031F
• Figure 128. South Africa Online Banking Market Share (%), By Banking Type, 2017-2031F
• Figure 129. South Africa Online Banking Market Share (%), By Software Type, 2017-2031F
• Figure 130. South Africa Online Banking Market Share (%), By Service Type, 2017-2031F
• Figure 131. By Banking Type Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 132. By Software Type Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 133. By Service Type Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 134. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2023

Global online banking market is projected to witness a CAGR of 13.27% during the forecast period 2024-2031, growing from USD 16.91 billion in 2023 to USD 45.81 billion in 2031. Online banking, also known as internet banking, enables users to access their bank accounts and conduct financial transactions through the web. The convenient banking method allows individuals to manage their funds, transfer money, pay bills, and receive payments online. In the past, the idea of managing non-physical money over the internet seemed unimaginable. However, with the advancement of technology, online banking became a common practice, accessible through various digital devices such as smartphones, laptops, and computers.

While traditional banking requires physical visits to bank branches, online banking offers a more flexible and accessible alternative. Many banks provide dedicated applications that offer a wide range of services like those available at physical branches. The digital transformation has revolutionized the way customers interact with their finances, allowing them to manage their accounts from anywhere at any time.

One of the key advantages of online banking is its availability 24/7. Continuous access ensures that customers can monitor their accounts, track transactions, and stay updated on their financial status without being restricted by banking hours or holidays. The virtual banking system has addressed the limitations of traditional banking, offering a seamless and efficient way for individuals with busy schedules to stay connected to their finances.

In June 2023 Infosys, a global leader in next-generation digital services and consulting, established a strategic agreement with Danske Bank to accelerate the bank's digital transformation activities. The partnership will help Danske Bank achieve its goals of improved customer experiences, operational excellence, and a modernized innovation landscape governed by state-of-the-art arrangements.

Smartphone Usage and Internet Penetration to Impact Online Banking Market

The surge in smartphone usage and internet penetration has significantly influenced the growth of online banking services worldwide. As more individuals across various countries adopt smartphones and gain access to the internet, the demand for convenient and accessible banking solutions has soared. The convenience of conducting banking transactions on-the-go through mobile devices has led to a shift in consumer behavior towards online banking. Real-time payment options, bill payment features, and other digital banking services have become integral parts of everyday financial management for many individuals.

Moreover, the widespread availability of smartphones and internet connectivity has increased the frequency of online banking usage and contributed to the standardization and enhancement of products and services offered through mobile banking applications. Banks are continuously innovating to provide seamless and secure digital banking experiences, leading to a boost in consumer brand loyalty in the banking sector. Overall, the increasing reliance on smartphones and internet connectivity has revolutionized the way individuals interact with their finances, driving continued growth and dominance of online banking in the global market.

According to the State of Mobile Internet Connectivity Report 2023 published by GSMA, an estimated 4.3 billion people owned a smartphone which is 54% of the global population. With the number of smartphone owners growing each year, it provides the online banking market a prime opportunity to expand.

Enhanced Convenience and Competitive Interest Rates

The rise of online banking has brought about a myriad of benefits for consumers, with convenience and competitive interest rates standing out as key advantages. The accessibility and ease of use of online banking services have transformed how individuals manage their finances, offering a seamless and efficient platform for conducting various banking transactions. One of the primary attractions of online banking is the competitive interest rate offered by financial institutions. With lower operational costs due to the absence of physical branches, banks can pass these savings to customers through higher interest rates on savings accounts and other financial products. It incentivizes customers to save and allows them to earn more on their deposits than traditional brick-and-mortar banks.

Moreover, the convenience of online banking extends beyond accessibility. Customers can access their accounts, make transactions, and monitor their finances from anywhere at any time, eliminating the need to visit a physical branch. The ability to conduct banking activities remotely without the need for additional software or storage solutions further enhances the convenience factor for users. Overall, the combination of enhanced convenience and competitive interest rates in online banking has significantly contributed to its popularity and market growth, providing customers with a more efficient and rewarding banking experience.

In October 2023, Axis Bank, one of India's largest private sector banks, announced the launch of its digital bank proposition, 'open by AxisBank'. The digital bank focuses on delivering a personalized, intuitive, and hassle-free digital banking experience.

Emergence of North America as a Leader in the Online Banking Industry

North America has emerged as a key player in the online banking industry, with the region experiencing significant revenue growth. The United States and Canada are leading the way in adopting online banking services, with the United States expected to maintain its dominance in the market.

Several factors contribute to the growth of online banking in North America, including the presence of major market players, rising youth population, and increased consumer awareness about the benefits of online banking. The convenience and accessibility of online banking have attracted consumers who previously relied on traditional banking methods, driving market expansion in the region. Key drivers of the online banking industry in North America include advancements in information technology and the development of interactive and user-friendly interfaces for online platforms. The region sets trends and influences the global online banking landscape, with consumers in North America being among the most tech-savvy and product-aware, supported by the presence of major global players and a high youth population. North America's online banking sector is poised for continued growth and innovation, shaping the future of online banking services worldwide.

The Payment Segment dominated the market

The payments segment dominated the online banking industry. Consumers increasingly use Internet channels to make payments since they reduce the need to visit a bank or utilize traditional payment methods like cash or checks. Online banking enables the close interchange of assets across accounts in real-time, allowing for quick and efficient payment processing. This is particularly useful for time-sensitive transactions or urgent payments. As a result, this has emerged as a major market trend. Furthermore, online banking solution providers have collaborated with suppliers such as utility companies, entertainment, media, and multiplexes. Customers can now use online banking platforms to make various other daily payments.

Retail Banking to Contribute Highest to Global Online Banking Market Growth

Retail banking has become the most preferred service due to its growing customer base. Retail banking is the fastest growing segment among all types of banking, primarily due to an increase in the number of customers willing to switch to online banking techniques. Furthermore, retail banking offers quick and readily available access to banking services. Global expansion in internet penetration and technical improvements have helped drive retail banking development. Consumers are looking for digital solutions to help them regulate their finances and gain financial insight. Furthermore, as interest rates and inflation rise, new profit opportunities in deposit, lending, and wealth accounts are projected to arise, providing growth potential for retail banking.

Future Market Scenario (2024 - 2031F)

The global online market is expected to witness sustained growth in the coming years, driven by increasing internet penetration, digitalization, and e-commerce adoption worldwide.

Mobile devices are projected to play a significant role in shaping the future of the online market, with a growing number of consumers preferring to shop, bank, and interact online through their smartphones and tablets.

The future online market is likely to be characterized by personalized experiences and AI-driven recommendations as businesses leverage data analytics and artificial intelligence to tailor offerings to individual preferences and enhanced customer engagement.

With the rise of online transactions and digital interactions, there will be a heightened focus on cybersecurity and data protection measures to safeguard consumer information and ensure trust in online platforms.

Key Players Landscape and Outlook

The online banking market is a dynamic and competitive landscape, with several key players shaping the industry's outlook. These key players are financial institutions, technology companies, and fintech startups that offer online banking services to consumers and businesses. Some of the prominent players in the online banking market include traditional banks, which have established online banking platforms to cater to their customers' digital banking needs. In addition to traditional banks, some digital-only banks and neobanks operate exclusively online, without any physical branches. These digital banks have gained popularity among tech-savvy consumers for their user-friendly interfaces, innovative features, and competitive rates.

Furthermore, technology companies have entered online banking, offering digital payment solutions, peer-to-peer transfers, and other financial services through their platforms. The tech giants leverage existing user base and technological expertise to provide seamless and convenient online banking experiences. Fintech startups play a significant role in driving innovation and disruption in the online banking market. Several companies offer a range of financial products and services, including online banking, investing, lending, and wealth management, targeting a younger demographic with digital-first solutions. The online banking market is characterized by intense competition, rapid technological advancements, and evolving consumer preferences. Key players in the industry are continuously innovating and expanding their offerings to stay ahead of the curve and meet the growing demand for digital financial services.

Table of Contents

1. Research Methodology

2. Project Scope and Definitions

3. Executive Summary

4. Voice of Customer

• 4.1. Demographics (Age/Cohort Analysis - Baby Boomers and GenX, Millennials, Gen Z; Gender; Income - Low, Mid and High; Geography; Nationality; etc.)
• 4.2. Market Awareness and Product Information
• 4.3. Brand Awareness and Loyalty
• 4.4. Factors Considered in Doing E-banking
  • 4.4.1. Accessibility
  • 4.4.2. Security Features
  • 4.4.3. Fees and Interest Rates
  • 4.4.4. Awareness
  • 4.4.5. Promotional Offers and Discounts
• 4.5. Purpose of E-banking
• 4.6. Frequency of E-banking
• 4.7. Customer Support

5. Global Online Banking Market Outlook, 2017-2031F

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. By Banking Type
  • 5.2.1. Retail Banking
  • 5.2.2. Corporate Banking
  • 5.2.3. Investment Banking
• 5.3. By Software Type
  • 5.3.1. Customized Software
  • 5.3.2. Standard Software
• 5.4. By Service Type
  • 5.4.1. Payments
  • 5.4.2. Processing Services
  • 5.4.3. Customer and Channel Management
  • 5.4.4. Wealth Management
  • 5.4.5. Others
• 5.5. By Region
  • 5.5.1. North America
  • 5.5.2. South America
  • 5.5.3. Europe
  • 5.5.4. Asia-Pacific
  • 5.5.5. Middle East and Africa
• 5.6. By Company Market Share (%), 2023

6. Global Online Banking Market Outlook, By Region, 2017-2031F

• 6.1. North America*
  • 6.1.1. Market Size & Forecast
    • 6.1.1.1. By Value
  • 6.1.2. Banking Type
    • 6.1.2.1. Retail Banking
    • 6.1.2.2. Corporate Banking
    • 6.1.2.3. Investment Banking
  • 6.1.3. By Software Type
    • 6.1.3.1. Customized Software
    • 6.1.3.2. Standard Software
  • 6.1.4. By Service Type
    • 6.1.4.1. Payments
    • 6.1.4.2. Processing Services
    • 6.1.4.3. Customer and Channel Management
    • 6.1.4.4. Wealth Management
    • 6.1.4.5. Others
  • 6.1.5. United States*
    • 6.1.5.1. Market Size & Forecast
      • 6.1.5.1.1. By Value
    • 6.1.5.2. By Banking Type
      • 6.1.5.2.1. Retail Banking
      • 6.1.5.2.2. Corporate Banking
      • 6.1.5.2.3. Investment Banking
    • 6.1.5.3. By Software Type
      • 6.1.5.3.1. Customized Software
      • 6.1.5.3.2. Standard Software
    • 6.1.5.4. By Service Type
      • 6.1.5.4.1. Payments
      • 6.1.5.4.2. Processing Services
      • 6.1.5.4.3. Customer and Channel Management
      • 6.1.5.4.4. Wealth Management
      • 6.1.5.4.5. Others
  • 6.1.6. Canada
  • 6.1.7. Mexico

All segments will be provided for all regions and countries covered

• 6.2. Europe
  • 6.2.1. Germany
  • 6.2.2. France
  • 6.2.3. Italy
  • 6.2.4. United Kingdom
  • 6.2.5. Russia
  • 6.2.6. Netherlands
  • 6.2.7. Spain
  • 6.2.8. Turkey
  • 6.2.9. Poland
• 6.3. South America
  • 6.3.1. Brazil
  • 6.3.2. Argentina
• 6.4. Asia-Pacific
  • 6.4.1. India
  • 6.4.2. China
  • 6.4.3. Japan
  • 6.4.4. Australia
  • 6.4.5. Vietnam
  • 6.4.6. South Korea
  • 6.4.7. Indonesia
  • 6.4.8. Philippines
• 6.5. Middle East and Africa
  • 6.5.1. Saudi Arabia
  • 6.5.2. UAE
  • 6.5.3. South Africa

7. Market Mapping, 2023

• 7.1. By Banking Type
• 7.2. By Software Type
• 7.3. By Service Type
• 7.4. By Region

8. Macro Environment and Industry Structure

• 8.1. Supply Demand Analysis
• 8.2. Value Chain Analysis
• 8.3. PESTEL Analysis
  • 8.3.1. Political Factors
  • 8.3.2. Economic System
  • 8.3.3. Social Implications
  • 8.3.4. Technological Advancements
  • 8.3.5. Environmental Impacts
  • 8.3.6. Legal Compliances and Regulatory Policies (Statutory Bodies Included)
• 8.4. Porter's Five Forces Analysis
  • 8.4.1. Supplier Power
  • 8.4.2. Buyer Power
  • 8.4.3. Substitution Threat
  • 8.4.4. Threat from New Entrant
  • 8.4.5. Competitive Rivalry

9. Market Dynamics

• 9.1. Growth Drivers
• 9.2. Growth Inhibitors (Challenges and Restraints)

10. Key Players Landscape

• 10.1. Competition Matrix of Top Five Market Leaders
• 10.2. Market Revenue Analysis of Top Five Market Leaders (By Value, 2023)
• 10.3. Mergers and Acquisitions/Joint Ventures (If Applicable)
• 10.4. SWOT Analysis (For Five Market Players)
• 10.5. Patent Analysis (If Applicable)

11. Interest rate analysis

12. Case Studies

13. Key Players Outlook

• 13.1. NU Pagamentos S.A
  • 13.1.1. Company Details
  • 13.1.2. Key Management Personnel
  • 13.1.3. Products and Services
  • 13.1.4. Financials (As reported)
  • 13.1.5. Key Market Focus and Geographical Presence
  • 13.1.6. Recent Developments
• 13.2. ACI Worldwide, Inc.
• 13.3. JPMorgan Chase Bank
• 13.4. Bank of America Corporation
• 13.5. Wells Fargo Bank, National Association
• 13.6. Temenos AG
• 13.7. China Construction Bank
• 13.8. Ally Financial Inc.
• 13.9. Fiserv, Inc.
• 13.10. Hong Kong and Shanghai Banking Corporation Limited

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work

14. Strategic Recommendations

15. About Us and Disclaimer