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市場調査レポート
商品コード
1714869
ギフトカード市場:ギフトカードタイプ、流通チャネル、消費者の嗜好、金額範囲、交換オプション、産業用途、特別機能、エンドユーザー、繰り返しパターン別-2025~2030年世界予測Gift Cards Market by Gift Card Type, Distribution Channel, Consumer Preference, Value Range, Redemption Option, Industry Application, Special Features, End User, Recurrence Pattern - Global Forecast 2025-2030 |
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カスタマイズ可能
適宜更新あり
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ギフトカード市場:ギフトカードタイプ、流通チャネル、消費者の嗜好、金額範囲、交換オプション、産業用途、特別機能、エンドユーザー、繰り返しパターン別-2025~2030年世界予測 |
出版日: 2025年04月01日
発行: 360iResearch
ページ情報: 英文 183 Pages
納期: 即日から翌営業日
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ギフトカード市場の2024年の市場規模は8,794億3,000万米ドルで、2025年には9,353億4,000万米ドルに成長し、CAGRは6.43%、2030年には1兆2,785億2,000万米ドルに達すると予測されています。
主要市場の統計 | |
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基準年 2024年 | 8,794億3,000万米ドル |
推定年 2025年 | 9,353億4,000万米ドル |
予測年 2030年 | 1兆2,785億2,000万米ドル |
CAGR(%) | 6.43% |
ギフトカード市場は、過去10年間に着実な進化を遂げ、増え続ける消費者層に対応するダイナミックで多面的な産業として台頭してきました。急速な技術革新と消費者の嗜好の変化を特徴とする環境の中で、このセグメントは回復力と適応力を維持してきました。競合情勢は現在、革新的なデジタル流通チャネル、パーソナライゼーションの機会の増加、多様な交換オプションによって形作られ、強固な将来への基盤を築いています。企業は技術を活用した新たな戦略を採用し、ギフトカードを便利な決済方法としてだけでなく、効果的なマーケティングツールや顧客ロイヤリティの触媒としても活用しています。
この産業に関する調査によると、継続的なイノベーションが目覚ましい成長と消費者のエンゲージメントの向上に拍車をかけていることが実証されています。デジタルプラットフォームを統合し、セグメンテーション戦略を洗練させ、ニッチ市場を対象にするなど、積極的な対策を講じている組織は、こうした動向を活用して収益の増加を促進し、ブランドロイヤルティを育成しています。本レポートは、今後数年間で産業を再定義すると思われる市場力学の全体像を理解するための段階を設定し、将来の投資と戦略計画に影響を与える変革的シフト、セグメント化された洞察、地域差の詳細な分析を記載しています。
市場情勢を再定義する変革的シフト
近年、ギフトカード市場には変革的な変化が起きており、企業の事業運営や戦略のあり方を根本的に変えつつあります。デジタルトランスフォーメーション、技術統合、進化する消費者行動の融合が重要な役割を果たしています。従来の物理的なカードからデジタル形式への移行は、単なる動向ではなく、利便性、アクセシビリティ、即時性を完全に見直すものです。企業はモバイルアプリやソーシャルメディアチャネルを急速に模索し、様々なプラットフォームでシームレスな配布や交換の仕組みを提供しています。
データ分析、機械学習、電子決済システムの高度化に伴い、技術の進歩がこうした変化を促し続けています。その結果、消費者の嗜好は、よりパーソナライズされたインタラクティブなユーザー体験へとシフトしています。カスタマイズ型メッセージやテーマに沿ったデザインをギフトカードに統合する能力は、視聴者との直接的で感情的なつながりを確立しようとするブランドにとって、今やユニークな販売提案とみなされています。この産業では、eコマースサイトやデジタル市場への移行が顕著で、商品の流通方法にもパラダイムシフトが起きています。
店舗とオンライン両方の引き換えオプションへの注目が高まるにつれ、主要企業は、より幅広いエンドユーザーにアピールするデュアルチャネルアプローチを採用するようになっています。技術革新が加速する中、産業各社は効率化を促進し、顧客満足度を高め、ブランドエンゲージメント全体を向上させるイノベーションに投資することが求められています。市場が急速に進化する中、長期的な成功に不可欠な要素として、戦略的再編成と独創的なビジネスモデルが浮上しています。
市場戦略を形成する包括的なセグメンテーション洞察
セグメンテーションのパラメータを注意深く調査することで、ギフトカード市場を牽引する多様な戦略について明確な全体像が見えてくる。ギフトカードのタイプを調査すると、クローズドループ型とオープンループ型に二分されることがわかる。クローズドループ型は、ブランドポイントカード、レストランギフトカード、店舗別ソリューションなどのバリエーションを通じてさらに調査されます。一方、オープンループカードは、American Expressギフトカード、Mastercardギフトカード、Visaギフトカードなどのサブセグメントを持ち、それぞれ異なる市場の嗜好に対応しています。
さらに、これらの商品を消費者に届けるための流通チャネルにも目を向けてみよう。ここでの情勢は、デジタルプラットフォーム、オンライン手段、伝統的小売に分かれています。デジタルチャネルは、モバイルアプリケーションやソーシャルメディアプラットフォームを通じて急速に進歩しており、オンライン流通は、ブランドのウェブサイト、eコマース・ポータル、ギフトカード専用市場を通じて進化しています。コンビニエンスストア、スーパーマーケット、伝統的小売店などの実店舗も市場流通に大きく貢献し続けており、バランスの取れたエコシステムを形成しています。
消費者の嗜好は、もうひとつの重要な側面です。これは、記念日、誕生日、祝日などのオケージョンによるギフトカードに対する需要の増加と、カスタマイズ型メッセージやテーマに沿ったデザインオプションを含むパーソナライゼーション機能に対する需要の高まりを反映しています。こうした動向と連動して、カードの価格帯も25米ドル以下、25~50米ドル、50~100米ドル、100米ドル以上というパターンが出現しています。さらに、デジタルと物理的なモードの両方に対応するハイブリッド交換や、実店舗からデジタルコードやQRコードまで、店舗内とオンライン交換に対応するオプションなど、交換オプションによって市場がさらに複雑化しています。
カフェ、ファーストフードチェーン、高級レストランを含むダイニング・フードサービス、映画館、ゲームプラットフォーム、音楽・ストリーミングサービスを含むエンターテインメントメディア、小売・eコマース、航空会社、ホテル、ツアー包装を含む旅行・ホスピタリティといった主要セクタがあります。さらに、割引やキャッシュバックオプション、プロモーションオファー、リローダブルオプションなど、特別な機能によるセグメンテーションによって、状況はさらに多様化しています。エンドユーザー分析では、企業と個人消費者を区別し、企業セグメントは顧客贈答、従業員報奨、販促インセンティブにギフトカードを活用する一方、最終消費者は成人から幼児、10代まで幅広いです。最後のセグメンテーション次元は、1回限りの購入オプションと定期購入ベースのカードを対比させ、再発パターンを考慮します。
この多層的なセグメンテーションは、産業の利害関係者に、アプローチを調整し、主要な消費者層を対象にする機会を記載しています。消費者の需要を流通チャネル、価値範囲、産業特有の用途に関する詳細な洞察と結びつけることで、企業は多様な顧客グループと共鳴する説得力のある市場戦略を構築することができます。このようなセグメンテーションの統合的な見方は、価格戦略の策定、流通計画の策定、最終的な市場の成功に役立ちます。
The Gift Cards Market was valued at USD 879.43 billion in 2024 and is projected to grow to USD 935.34 billion in 2025, with a CAGR of 6.43%, reaching USD 1,278.52 billion by 2030.
KEY MARKET STATISTICS | |
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Base Year [2024] | USD 879.43 billion |
Estimated Year [2025] | USD 935.34 billion |
Forecast Year [2030] | USD 1,278.52 billion |
CAGR (%) | 6.43% |
The gift cards market has experienced a steady evolution over the past decade, emerging as a dynamic and multifaceted industry that caters to an ever-growing consumer base. In an environment characterized by rapid technological change and shifting consumer preferences, this sector has managed to maintain resilience and adaptability. The competitive landscape is now shaped by innovative digital distribution channels, increased opportunities for personalization, and diversified redemption options, laying the groundwork for a robust future. Companies are embracing new strategies to harness technology, making gift cards not only a convenient payment method but also an effective marketing tool and a catalyst for customer loyalty.
Research into the industry demonstrates that continuous innovation has spurred remarkable growth and increased consumer engagement. Organizations that take proactive measures to integrate digital platforms, refine their segmentation strategies, and target niche markets have been able to leverage these trends to drive incremental revenue and foster brand loyalty. This report sets the stage for a holistic understanding of the market dynamics that are likely to redefine the industry in the coming years, providing an in-depth analysis of transformative shifts, segmented insights, and regional differences that will influence future investment and strategic planning.
Transformative Shifts Redefining the Market Landscape
Recent years have witnessed transformative shifts in the gift cards market that are fundamentally reshaping how companies operate and strategize. The convergence of digital transformation, technological integration, and evolving consumer behavior has played a crucial role. The transition from traditional physical cards to digital formats is not merely a trend but a complete rethinking of convenience, accessibility, and immediacy. Companies are rapidly exploring mobile apps and social media channels to offer seamless distribution and redemption mechanisms across a variety of platforms.
Technological advancements continue to drive these changes as data analytics, machine learning, and electronic payment systems become increasingly sophisticated. As a result, consumer preferences are shifting towards a more personalized and interactive user experience. The ability to integrate customized messages and themed designs in gift cards is now seen as a unique selling proposition for brands looking to establish a direct and emotional connection with their audience. This industry is also experiencing a paradigm shift in the way products are distributed, with a notable migration towards e-commerce websites and digital marketplaces.
An augmented focus on both in-store and online redemption options is leading companies to adopt a dual-channel approach that appeals to a broader spectrum of end users. As technological change accelerates, industry players are urged to invest in innovations that drive efficiency, boost customer satisfaction, and improve overall brand engagement. With the market rapidly evolving, strategic re-alignments and creative business models are emerging as essential components of long-term success.
Comprehensive Segmentation Insights Shaping Market Strategies
A careful examination of the segmentation parameters presents a well-defined picture of the diverse strategies driving the gift cards market. The study of gift card types reveals a bifurcation between closed-loop and open-loop systems, with closed-loop cards further examined through variations such as brand loyalty cards, restaurant gift cards, and store-specific solutions. On the other hand, open-loop cards have carved out their niche, with sub-segments that include American Express gift cards, Mastercard gift cards, and Visa gift cards, each catering to distinct market preferences.
The exploration extends into the distribution channels used to bring these products to consumers. The landscape here is split among digital platforms, online avenues, and traditional retail. Digital channels are advancing rapidly through mobile applications and social media platforms, while online distribution is evolving via brand websites, e-commerce portals, and dedicated gift card marketplaces. Brick-and-mortar outlets like convenience stores, supermarkets, and traditional retail stores also continue to contribute significantly to market distribution, thus creating a balanced ecosystem.
Consumer preference is another critical dimension. It reflects an increased demand for occasion-based gift cards, such as those for anniversaries, birthdays, and holidays, combined with a rising demand for personalization features that include customized messages and themed design options. In tandem with these trends, there is an emerging pattern around the value range with cards typically valued under $25, between $25 and $50, ranging from $50 to $100, and extending above $100. Further complexity in the market is seen through redemption options that include hybrid redemption, which caters to both digital and physical modes, alongside options that accommodate in-store and online redemption ranging from physical store outlets to digital codes and QR codes.
Notably, industry application plays a vital role in segmentation as well, with key sectors like dining and food services-spanning cafes, fast food chains, and fine dining restaurants; entertainment and media that includes cinema, gaming platforms, and music and streaming services; retail and e-commerce; and travel and hospitality encompassing airlines, hotels, and tour packages. The landscape further diversifies through segmentation based on special features, including discount and cashback options, promotional offers, and reloadable options. End-user analysis distinguishes between businesses and individual consumers, where the corporate segment leverages gift cards for client gifting, employee rewards, and promotional incentives while end consumers range from adults to children and teens. The last segmentation dimension considers the recurrence pattern, contrasting one-time purchase options with subscription-based cards.
This multi-layered segmentation offers industry stakeholders an opportunity to tailor their approaches and target key consumer segments. By marrying consumer demands with detailed insights on distribution channels, value ranges, and industry-specific applications, companies are better positioned to craft compelling market strategies that resonate with diverse customer groups. This integrated view of segmentation is instrumental in formulating pricing strategies, formulating distribution plans, and ultimately driving market success.
Based on Gift Card Type, market is studied across Closed-Loop and Open-Loop. The Closed-Loop is further studied across Brand Loyalty Cards, Restaurant Gift Cards, and Store-Specific. The Open-Loop is further studied across American Express Gift Cards, Mastercard Gift Cards, and Visa Gift Cards.
Based on Distribution Channel, market is studied across Digital Platforms, Online, and Retail. The Digital Platforms is further studied across Mobile Apps and Social Media Platforms. The Online is further studied across Brand Websites, E-Commerce Websites, and Gift Card Marketplaces. The Retail is further studied across Brick-And-Mortar Stores, Convenience Stores, and Supermarkets.
Based on Consumer Preference, market is studied across Occasion-Based and Personalization Feature. The Occasion-Based is further studied across Anniversaries, Birthdays, and Holidays. The Personalization Feature is further studied across Customized Messages and Themed Designs.
Based on Value Range, market is studied across $25-50, $50-100, Above $100, and Under $25.
Based on Redemption Option, market is studied across Hybrid Redemption, In-Store Redemption, and Online Redemption. The Hybrid Redemption is further studied across Both Digital And Physical. The In-Store Redemption is further studied across Physical Store Outlets. The Online Redemption is further studied across Digital Codes and QR Codes.
Based on Industry Application, market is studied across Dining And Food Services, Entertainment And Media, Retail And Ecommerce, and Travel And Hospitality. The Dining And Food Services is further studied across Cafes, Fast Food Chains, and Fine Dining Restaurants. The Entertainment And Media is further studied across Cinema And Theaters, Gaming Platforms, and Music And Streaming Services. The Travel And Hospitality is further studied across Airlines, Hotels, and Tour Packages.
Based on Special Features, market is studied across Discount And Cashback, Promotional Offers, and Reloadable Options.
Based on End User, market is studied across Businesses and Individual Consumers. The Businesses is further studied across Client Gifting, Employee Rewards, and Promotion Incentives. The Individual Consumers is further studied across Adults, Children, and Teens.
Based on Recurrence Pattern, market is studied across One-Time Purchase and Subscription-Based Cards.
Regional Market Dynamics and Their Impact
Market trends and consumer behaviors vary significantly across different regions, each reflecting unique economic, cultural, and technological characteristics. In the Americas, robust consumer confidence, widespread adoption of digital payment methods, and a strong brick-and-mortar presence create a fertile ground for innovation in the gift cards market. In contrast, Europe, the Middle East, and Africa present a mosaic of regulatory environments and diverse consumer habits that call for flexible strategies. Companies operating in these regions are increasingly leveraging localized digital platforms, sophisticated data analytics, and consumer-centric approaches to ensure market alignment.
The Asia-Pacific region stands out due to its rapid economic growth, increasing smartphone penetration, and an emerging culture that embraces digital technology at an unprecedented pace. In this dynamic region, the demand for digital gift cards is steadily rising, and businesses are adapting to cater to tech-savvy consumers. Trends such as personalized customization and innovative redemption options are particularly attractive to the young, burgeoning middle class in these markets. Regional disparities drive market evolution, compelling industry players to customize their offerings to fit variations in consumer behavior, spending habits, and technological infrastructure.
Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.
Insights from Key Players Reshaping the Competitive Landscape
In a competitive environment teeming with innovation and rapid technological adoption, several key companies have emerged as frontrunners, each pushing the boundaries of what gift cards can offer. Industry leaders such as Airbnb, Inc., Amazon.com, Inc., and American Express Company are shaping the market through strategic initiatives that focus on technological integrations and tailored consumer experiences. High-profile enterprises like Apple Inc. and Best Buy Co., Inc. have introduced creative incentive programs that align with evolving consumer trends. This competitive intensity is further fueled by figures such as Blackhawk Network Holdings Inc. and Carrefour Group by Majid Al Futtaim Holding, who have concentrated on enhancing omnichannel experiences.
Additionally, major players like Costco Wholesale Corporation, eBay Inc., and Flipkart Internet Private Limited continue to explore innovative distribution channels, which have expanded the market reach significantly. Organizations such as Givex Corporation and Google LLC by Alphabet Inc. have substantially redefined digital engagement within the gift cards landscape. More traditional retail giants such as H & M Hennes & Mauritz AB, Home Depot Product Authority, LLC, and InComm Payments by e2Interactive, Inc. are also adapting their strategic visions to incorporate both online evolution and offline consumer trends.
The influence of collaborative partnerships and multi-stakeholder initiatives is evident in the operations of Inter IKEA Systems B.V., J Sainsbury PLC, and JCB Co., Ltd., which have emerged as critical players in reinforcing the link between consumer expectations and operational efficiency. In the retail fashion and lifestyle segment, JD Sports Fashion PLC and Lowe's Companies, Inc. have carved out unique strategies that cater to contemporary consumer demands. The luxury market continues to be robust, with LVMH Moet Hennessy - Louis Vuitton leading from the front. Meanwhile, digital retail formats are being optimized by companies such as Macys.com, LLC and PayPal Holdings, Inc., with supplemental support from Starbucks Coffee Company, Target Corporation, The Kroger Company, Virgin Red Limited, Walgreen Co., Walmart Inc., and ZARA by ITX MERKEN, B.V. These industry giants demonstrate a clear commitment to leveraging data analytics, enhancing personalized consumer experiences, and advancing digital payment technology, collectively shaping the future trajectory of the gift cards marketplace.
The report delves into recent significant developments in the Gift Cards Market, highlighting leading vendors and their innovative profiles. These include Airbnb, Inc., Amazon.com, Inc., American Express Company, Apple Inc., Best Buy Co., Inc., Blackhawk Network Holdings Inc., Carrefour Group by Majid Al Futtaim Holding, Costco Wholesale Corporation, eBay Inc., Flipkart Internet Private Limited, Givex Corporation, Google LLC by Alphabet Inc., H & M Hennes & Mauritz AB, Home Depot Product Authority, LLC, InComm Payments by e2Interactive, Inc., Inter IKEA Systems B.V., J Sainsbury PLC, JCB Co., Ltd., JD Sports Fashion PLC, Lowe's Companies, Inc., LVMH Moet Hennessy - Louis Vuitton, Macys.com, LLC, PayPal Holdings, Inc., Starbucks Coffee Company, Target Corporation, The Kroger Company, Virgin Red Limited, Walgreen Co., Walmart Inc., and ZARA by ITX MERKEN, B.V.. Strategic Recommendations for Future Market Leadership
Industry leaders must approach the current market environment with a strategic mindset that embraces technological innovation, data-driven insights, and agile operational models. Stakeholders are advised to invest in advanced analytics and digital platforms to not only capture emerging consumer trends but also streamline distribution channels effectively. In a sector where personalization is key, enhancing customization capabilities for both occasion-based gift cards and those with novel design features can strengthen customer engagement and drive brand loyalty.
Additionally, companies should consider the importance of integrating both digital and physical redemption options, ensuring that consumers have versatile and seamless experiences. Strategic partnerships between technology providers and traditional retail sectors can help bridge the divide between online innovation and offline reliability. Companies would benefit from developing subscription-based models alongside one-time purchase options to cater to varied consumer needs and enhance recurrent revenues.
It is also essential to monitor regional differences closely. Firms planning global expansion should tailor their strategies to local market conditions, leveraging region-specific consumer data to customize offerings that resonate with individual cultural and economic contexts. Embracing a hybrid approach that balances traditional distribution channels with emerging digital mediums can create a competitive edge. Finally, maintaining an adaptive framework that can quickly respond to rapid technological changes and evolving consumer preferences will be key to sustaining long-term relevance and market leadership.
Summative Outlook on Market Opportunities and Challenges
In conclusion, the gift cards market stands at a pivotal juncture, defined by rapid technological advancements and evolving consumer behaviors. The progression from traditional paper-based systems to sophisticated digital formats underscores the sector's adaptability and potential for growth. Driven by deep segmentation insights that explore gift card types, distribution avenues, and personalized consumer interactions, this field offers a myriad of opportunities for companies willing to innovate.
Moreover, the diverse regional dynamics and competitive pressures from both established and emerging players underscore the need for finely tuned strategies that harmonize digital innovation with physical retail strengths. Companies that navigate these complexities by focusing on customer-centric approaches and agile business models will position themselves at the forefront of a rapidly changing market landscape. The synthesis of comprehensive segmentation insights, regional variations, and competitive dynamics points to a future wherein flexibility, digital growth, and an unwavering focus on consumer experience will define success.
This analysis underscores not only the significant challenges that lie ahead but also the abundant opportunities for growth and differentiation. As technological investments and personalized offerings become increasingly vital, the industry is set to witness a period of robust transformation. For stakeholders, the imperative is clear: evolve or risk obsolescence in an environment where only the most innovative and adaptable will thrive.