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市場調査レポート
商品コード
1470901

ヘルスケアBPO市場:サービスタイプ別、エンドユーザー別-2024年~2030年の世界予測

Healthcare BPO Market by Services Type (IT Infrastructure Management Services, Operational Outsourcing Services, Payer Outsourcing Services), End User (Healthcare Payers, Healthcare Providers) - Global Forecast 2024-2030

出版日: | 発行: 360iResearch | ページ情報: 英文 196 Pages | 納期: 即日から翌営業日

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価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=158.74円
ヘルスケアBPO市場:サービスタイプ別、エンドユーザー別-2024年~2030年の世界予測
出版日: 2024年04月17日
発行: 360iResearch
ページ情報: 英文 196 Pages
納期: 即日から翌営業日
ご注意事項 :
本レポートは最新情報反映のため適宜更新し、内容構成変更を行う場合があります。ご検討の際はお問い合わせください。
  • 全表示
  • 概要
  • 図表
  • 目次
概要

ヘルスケアBPO市場規模は2023年に2,785億5,000万米ドルと推定され、2024年には3,059億9,000万米ドルに達し、CAGR 9.92%で2030年には5,401億1,000万米ドルに達すると予測されます。

ヘルスケア・ビジネスプロセス・アウトソーシング(BPO)とは、ヘルスケアの運営・管理における非中核的かつ重要な様々な側面を、これらの機能を専門に扱う外部のサービスプロバイダーに委託することを指します。このヘルスケアビジネスプロセスアウトソーシング(BPO)により、病院、診療所、製薬会社、保険会社などの医療機関は、プロセスの合理化、運営コストの削減、効率性の向上を実現できます。世界のヘルスケア・デリバリー・システムでは、運営経費の増加や規制遵守の必要性からコスト削減の要求が高まっており、組織は業務プロセスを専門企業にアウトソーシングするようになっています。しかし、デジタル・プラットフォームへの依存による潜在的なデータ・セキュリティ侵害の結果、患者の機密情報が失われたり、オフショアのBPOプロバイダーが関与する品質上の懸念が生じたりしたため、顧客体験に悪影響が生じ、ヘルスケア・ビジネス・プロセス・アウトソーシング(BPO)の採用が低調に推移しています。バーチャル・ヘルス・サービス、人工知能(AI)、自動化、デジタル化を推進する政府の取り組みなどの技術の進歩は、ヘルスケア・ビジネス・プロセス・アウトソーシング(BPO)に有利な機会を生み出しています。

主な市場の統計
基準年[2023] 2,785億5,000万米ドル
予測年[2024] 3,059億9,000万米ドル
予測年 [2030] 5,401億1,000万米ドル
CAGR(%) 9.92%

サービスの種類医療機関におけるデータセキュリティのためのITインフラ管理サービスの幅広い用途

ITインフラ管理サービスは、シームレスな運用、データセキュリティ、規制遵守を確保するために、ヘルスケア組織にとって極めて重要です。これらのサービスには、ネットワーク管理、サーバー管理、ストレージ管理、データセンターサービスなどが含まれます。オペレーショナル・アウトソーシング・サービスは、非中核業務プロセスを外部のサービス・プロバイダーに委託するものです。これには、顧客サービスサポート、人事管理、会計サービス、サプライチェーン管理などが含まれます。ペイヤーアウトソーシングサービスは、ヘルスケア保険会社に対応し、クレーム処理、請求、回収、登録サービス、プロバイダー資格認定などを行う。これらのサービスは、医療保険の相互運用性と説明責任に関する法律(HIPAA)を含む業界標準の規制コンプライアンスを確保しながら、業務効率を合理化します。アウトソーシング・サービスは、病院、診療所、その他のヘルスケア・プロバイダーを対象としています。これらのサービスは、臨床成果を高め、業務効率を最適化し、患者の満足度を向上させる。収益サイクル管理(RCM)、電子カルテ(EHR)管理、患者スケジューリングなどが含まれます。

エンドユーザー:正確でタイムリーな医療記録を求めるヘルスケアプロバイダーによる高い採用率

保険会社や政府機関で構成されるヘルスケア支払機関は、業務の合理化、コスト削減、サービス全体の質の向上を目的に、ビジネス・プロセス・アウトソーシング(BPO)サービスを求める傾向が強まっています。ヘルスケア不正は支払者にとって重大な懸念事項であり、専門のBPOに業務を委託することで発見率が向上し、不正行為の防止に役立つため、年間数百万米ドルのコスト削減につながります。データに基づく洞察は、支払者の意思決定、リスク評価、コスト予測を最適化し、組織全体でより良い成果をもたらします。一方、病院、診療所、その他の医療機関などのヘルスケア・プロバイダーは、重要な非臨床業務の管理にBPOサービスを利用しています。こうした業務を専門のBPOにアウトソーシングすることで、正確な請求、迅速な払い戻し、HIPAAやICD-10などの規制への準拠が保証されます。正確でタイムリーな医療トランスクリプションは、電子カルテ(EHR)を維持し、ヘルスケア専門家間の効果的なコミュニケーションを確保するために不可欠です。

地域別インサイト

南北アメリカのヘルスケアBPO市場は、サービス効率を向上させるAI、ML、IoTの新技術を含む様々な新興企業や既存企業の存在により、進展しています。米国とカナダ市場は、強固なヘルスケアインフラと管理業務のアウトソーシングに対する高い需要によって成長しています。米国市場の大手企業数社は、拡大する同市場での地位を強化するため、戦略的パートナーシップ、M&A、製品イノベーション/立ち上げに注力しています。アジアは、質の高いヘルスケア・サービスへの需要が急増しているインドや中国などの新興国とともに、患者数が急増しているため、ヘルスケアBPOサービスの世界の急成長市場のひとつです。さらに、欧米諸国と比較して低い運営コストと熟練した労働力の確保が、この地域をヘルスケア関連の業務プロセスのアウトソーシング先として魅力的なものにしています。欧州のヘルスケアBPO市場は、ヘルスケアコストの上昇、厳しい規制環境、患者の予後改善への関心の高まり、デジタル技術の採用といった要因の影響を受けています。欧州のヘルスケアBPOで事業を展開する主要企業は、高度な分析機能やプロセス自動化技術に投資してサービスの効率化を図るとともに、競争優位性を獲得するためにM&Aにも注力しています。

FPNVポジショニング・マトリックス

FPNVポジショニングマトリックスはヘルスケアBPO市場の評価において極めて重要です。事業戦略や製品満足度に関連する主要指標を調査し、ベンダーの包括的な評価を提供します。この綿密な分析により、ユーザーは各自の要件に沿った十分な情報に基づいた意思決定を行うことができます。評価に基づき、ベンダーは成功の度合いが異なる4つの象限に分類されます:フォアフロント(F)、パスファインダー(P)、ニッチ(N)、バイタル(V)です。

市場シェア分析

市場シェア分析は、ヘルスケアBPO市場におけるベンダーの現状について、洞察に満ちた詳細な調査を提供する包括的なツールです。全体的な収益、顧客基盤、その他の主要指標についてベンダーの貢献度を綿密に比較・分析することで、企業の業績や市場シェア争いの際に直面する課題について理解を深めることができます。さらに、この分析により、調査対象基準年に観察された蓄積、断片化の優位性、合併の特徴などの要因を含む、この分野の競合特性に関する貴重な考察が得られます。このような詳細レベルの拡大により、ベンダーはより多くの情報に基づいた意思決定を行い、市場で競争優位に立つための効果的な戦略を考案することができます。

本レポートは、以下の側面に関する貴重な洞察を提供しています:

1.市場の浸透度:主要企業が提供する市場に関する包括的な情報を提示しています。

2.市場の開拓度:有利な新興市場を深く掘り下げ、成熟市場セグメントにおける浸透度を分析しています。

3.市場の多様化:新製品の発売、未開拓の地域、最近の開発、投資に関する詳細な情報を提供します。

4.競合の評価と情報:市場シェア、戦略、製品、認証、規制状況、特許状況、主要企業の製造能力などを網羅的に評価します。

5.製品開発およびイノベーション:将来の技術、研究開発活動、画期的な製品開発に関する知的洞察を提供します。

本レポートは、以下のような主要な質問に対応しています:

1.ヘルスケアBPO市場の市場規模および予測は?

2.ヘルスケアBPO市場の予測期間中に投資を検討すべき製品、セグメント、用途、分野は何か?

3.ヘルスケアBPO市場の技術動向と規制枠組みは?

4.ヘルスケアBPO市場における主要ベンダーの市場シェアは?

5.ヘルスケアBPO市場への参入に適した形態や戦略的手段は?

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

  • 市場力学
    • 促進要因
      • 電子健康記録の利用増加と医薬品安全性監視の必要性
      • 病院における構造化されたプロセスと文書化の必要性が加速
    • 抑制要因
      • アウトソーシングの隠れたコストと病院管理会社間の競合
    • 機会
      • 高度なIT技術の統合によるBPOサービスの強化
      • ヘルスケア業界に対するさまざまな政府規制と改革の急増
    • 課題
      • 非臨床ヘルスケアサービスにおける熟練した労働力専門家の不足
  • 市場セグメンテーション分析
    • サービスタイプ:ヘルスケア組織におけるデータセキュリティのためのITインフラストラクチャ管理サービスの幅広い応用
    • エンドユーザー:ヘルスケア従事者による正確でタイムリーな医療転写の採用率が高い
  • 市場ディスラプション分析
  • ポーターのファイブフォース分析
  • バリューチェーンとクリティカルパス分析
  • 価格分析
  • 技術分析
  • 特許分析
  • 貿易分析
  • 規制枠組みの分析

第6章 ヘルスケアBPO市場:サービスタイプ別

  • ITインフラストラクチャ管理サービス
  • 業務アウトソーシングサービス
  • 支払者アウトソーシングサービス
  • プロバイダーアウトソーシングサービス

第7章 ヘルスケアBPO市場:エンドユーザー別

  • ヘルスケア支払者
  • ヘルスケア提供者

第8章 南北アメリカのヘルスケアBPO市場

  • アルゼンチン
  • ブラジル
  • カナダ
  • メキシコ
  • 米国

第9章 アジア太平洋のヘルスケアBPO市場

  • オーストラリア
  • 中国
  • インド
  • インドネシア
  • 日本
  • マレーシア
  • フィリピン
  • シンガポール
  • 韓国
  • 台湾
  • タイ
  • ベトナム

第10章 欧州・中東・アフリカのヘルスケアBPO市場

  • デンマーク
  • エジプト
  • フィンランド
  • フランス
  • ドイツ
  • イスラエル
  • イタリア
  • オランダ
  • ナイジェリア
  • ノルウェー
  • ポーランド
  • カタール
  • ロシア
  • サウジアラビア
  • 南アフリカ
  • スペイン
  • スウェーデン
  • スイス
  • トルコ
  • アラブ首長国連邦
  • 英国

第11章 競合情勢

  • 市場シェア分析、2023年
  • FPNVポジショニングマトリックス、2023年
  • 競合シナリオ分析
    • アクセス・ヘルスケアがエンベラ・ヘルスを買収
    • コグニザントとマイクロソフトが提携し、ヘルスケアにクラウドベースの技術ソリューションを提供
    • AGS、Availityから海外患者アクセスBPO部門を買収
  • 戦略分析と提言

第12章 競合ポートフォリオ

  • 主要企業プロファイル
  • 主要製品ポートフォリオ
図表

LIST OF FIGURES

  • FIGURE 1. HEALTHCARE BPO MARKET RESEARCH PROCESS
  • FIGURE 2. HEALTHCARE BPO MARKET SIZE, 2023 VS 2030
  • FIGURE 3. GLOBAL HEALTHCARE BPO MARKET SIZE, 2018-2030 (USD MILLION)
  • FIGURE 4. GLOBAL HEALTHCARE BPO MARKET SIZE, BY REGION, 2023 VS 2030 (%)
  • FIGURE 5. GLOBAL HEALTHCARE BPO MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 6. HEALTHCARE BPO MARKET DYNAMICS
  • FIGURE 7. GLOBAL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2023 VS 2030 (%)
  • FIGURE 8. GLOBAL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 9. GLOBAL HEALTHCARE BPO MARKET SIZE, BY END USER, 2023 VS 2030 (%)
  • FIGURE 10. GLOBAL HEALTHCARE BPO MARKET SIZE, BY END USER, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 11. AMERICAS HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 12. AMERICAS HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 13. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY STATE, 2023 VS 2030 (%)
  • FIGURE 14. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 15. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 16. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 17. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 18. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 19. HEALTHCARE BPO MARKET SHARE, BY KEY PLAYER, 2023
  • FIGURE 20. HEALTHCARE BPO MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

  • TABLE 1. HEALTHCARE BPO MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
  • TABLE 3. GLOBAL HEALTHCARE BPO MARKET SIZE, 2018-2023 (USD MILLION)
  • TABLE 4. GLOBAL HEALTHCARE BPO MARKET SIZE, 2024-2030 (USD MILLION)
  • TABLE 5. GLOBAL HEALTHCARE BPO MARKET SIZE, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 6. GLOBAL HEALTHCARE BPO MARKET SIZE, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 7. GLOBAL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 8. GLOBAL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 9. GLOBAL HEALTHCARE BPO MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT SERVICES, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 10. GLOBAL HEALTHCARE BPO MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT SERVICES, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 11. GLOBAL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 12. GLOBAL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 13. GLOBAL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 14. GLOBAL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 15. GLOBAL HEALTHCARE BPO MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 16. GLOBAL HEALTHCARE BPO MARKET SIZE, BY MANUFACTURING, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 17. GLOBAL HEALTHCARE BPO MARKET SIZE, BY R&D, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 18. GLOBAL HEALTHCARE BPO MARKET SIZE, BY R&D, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 19. GLOBAL HEALTHCARE BPO MARKET SIZE, BY SALES & MARKETING, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 20. GLOBAL HEALTHCARE BPO MARKET SIZE, BY SALES & MARKETING, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 21. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 22. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 23. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 24. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 25. GLOBAL HEALTHCARE BPO MARKET SIZE, BY BILLING & ACCOUNTS, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 26. GLOBAL HEALTHCARE BPO MARKET SIZE, BY BILLING & ACCOUNTS, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 27. GLOBAL HEALTHCARE BPO MARKET SIZE, BY CLAIMS MANAGEMENT, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 28. GLOBAL HEALTHCARE BPO MARKET SIZE, BY CLAIMS MANAGEMENT, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 29. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 30. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 31. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 32. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 33. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PATIENT CARE, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 34. GLOBAL HEALTHCARE BPO MARKET SIZE, BY PATIENT CARE, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 35. GLOBAL HEALTHCARE BPO MARKET SIZE, BY REVENUE CYCLE MANAGEMENT (RCM), BY REGION, 2018-2023 (USD MILLION)
  • TABLE 36. GLOBAL HEALTHCARE BPO MARKET SIZE, BY REVENUE CYCLE MANAGEMENT (RCM), BY REGION, 2024-2030 (USD MILLION)
  • TABLE 37. GLOBAL HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 38. GLOBAL HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 39. GLOBAL HEALTHCARE BPO MARKET SIZE, BY HEALTHCARE PAYERS, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 40. GLOBAL HEALTHCARE BPO MARKET SIZE, BY HEALTHCARE PAYERS, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 41. GLOBAL HEALTHCARE BPO MARKET SIZE, BY HEALTHCARE PROVIDERS, BY REGION, 2018-2023 (USD MILLION)
  • TABLE 42. GLOBAL HEALTHCARE BPO MARKET SIZE, BY HEALTHCARE PROVIDERS, BY REGION, 2024-2030 (USD MILLION)
  • TABLE 43. AMERICAS HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 44. AMERICAS HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 45. AMERICAS HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 46. AMERICAS HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 47. AMERICAS HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 48. AMERICAS HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 49. AMERICAS HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 50. AMERICAS HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 51. AMERICAS HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 52. AMERICAS HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 53. AMERICAS HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
  • TABLE 54. AMERICAS HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
  • TABLE 55. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 56. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 57. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 58. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 59. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 60. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 61. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 62. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 63. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 64. ARGENTINA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 65. BRAZIL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 66. BRAZIL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 67. BRAZIL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 68. BRAZIL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 69. BRAZIL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 70. BRAZIL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 71. BRAZIL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 72. BRAZIL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 73. BRAZIL HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 74. BRAZIL HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 75. CANADA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 76. CANADA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 77. CANADA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 78. CANADA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 79. CANADA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 80. CANADA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 81. CANADA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 82. CANADA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 83. CANADA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 84. CANADA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 85. MEXICO HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 86. MEXICO HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 87. MEXICO HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 88. MEXICO HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 89. MEXICO HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 90. MEXICO HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 91. MEXICO HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 92. MEXICO HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 93. MEXICO HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 94. MEXICO HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 95. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 96. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 97. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 98. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 99. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 100. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 101. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 102. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 103. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 104. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 105. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY STATE, 2018-2023 (USD MILLION)
  • TABLE 106. UNITED STATES HEALTHCARE BPO MARKET SIZE, BY STATE, 2024-2030 (USD MILLION)
  • TABLE 107. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 108. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 109. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 110. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 111. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 112. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 113. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 114. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 115. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 116. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 117. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
  • TABLE 118. ASIA-PACIFIC HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
  • TABLE 119. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 120. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 121. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 122. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 123. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 124. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 125. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 126. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 127. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 128. AUSTRALIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 129. CHINA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 130. CHINA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 131. CHINA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 132. CHINA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 133. CHINA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 134. CHINA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 135. CHINA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 136. CHINA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 137. CHINA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 138. CHINA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 139. INDIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 140. INDIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 141. INDIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 142. INDIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 143. INDIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 144. INDIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 145. INDIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 146. INDIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 147. INDIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 148. INDIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 149. INDONESIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 150. INDONESIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 151. INDONESIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 152. INDONESIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 153. INDONESIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 154. INDONESIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 155. INDONESIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 156. INDONESIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 157. INDONESIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 158. INDONESIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 159. JAPAN HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 160. JAPAN HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 161. JAPAN HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 162. JAPAN HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 163. JAPAN HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 164. JAPAN HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 165. JAPAN HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 166. JAPAN HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 167. JAPAN HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 168. JAPAN HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 169. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 170. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 171. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 172. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 173. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 174. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 175. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 176. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 177. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 178. MALAYSIA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 179. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 180. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 181. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 182. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 183. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 184. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 185. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 186. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 187. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 188. PHILIPPINES HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 189. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 190. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 191. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 192. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 193. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 194. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 195. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 196. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 197. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 198. SINGAPORE HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 199. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 200. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 201. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 202. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 203. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 204. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 205. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 206. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 207. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 208. SOUTH KOREA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 209. TAIWAN HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 210. TAIWAN HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 211. TAIWAN HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 212. TAIWAN HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 213. TAIWAN HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 214. TAIWAN HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 215. TAIWAN HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 216. TAIWAN HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 217. TAIWAN HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 218. TAIWAN HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 219. THAILAND HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 220. THAILAND HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 221. THAILAND HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 222. THAILAND HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 223. THAILAND HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 224. THAILAND HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 225. THAILAND HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 226. THAILAND HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 227. THAILAND HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 228. THAILAND HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 229. VIETNAM HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 230. VIETNAM HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 231. VIETNAM HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 232. VIETNAM HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 233. VIETNAM HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 234. VIETNAM HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 235. VIETNAM HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 236. VIETNAM HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 237. VIETNAM HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 238. VIETNAM HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 239. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 240. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 241. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 242. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 243. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 244. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 245. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 246. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 247. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 248. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 249. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
  • TABLE 250. EUROPE, MIDDLE EAST & AFRICA HEALTHCARE BPO MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
  • TABLE 251. DENMARK HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 252. DENMARK HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 253. DENMARK HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 254. DENMARK HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 255. DENMARK HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 256. DENMARK HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 257. DENMARK HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 258. DENMARK HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 259. DENMARK HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 260. DENMARK HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 261. EGYPT HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 262. EGYPT HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 263. EGYPT HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 264. EGYPT HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 265. EGYPT HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 266. EGYPT HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 267. EGYPT HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 268. EGYPT HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 269. EGYPT HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 270. EGYPT HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 271. FINLAND HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 272. FINLAND HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 273. FINLAND HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 274. FINLAND HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 275. FINLAND HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 276. FINLAND HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 277. FINLAND HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 278. FINLAND HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 279. FINLAND HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 280. FINLAND HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 281. FRANCE HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 282. FRANCE HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 283. FRANCE HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 284. FRANCE HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 285. FRANCE HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 286. FRANCE HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 287. FRANCE HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 288. FRANCE HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 289. FRANCE HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 290. FRANCE HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 291. GERMANY HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 292. GERMANY HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 293. GERMANY HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 294. GERMANY HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 295. GERMANY HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 296. GERMANY HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 297. GERMANY HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 298. GERMANY HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 299. GERMANY HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 300. GERMANY HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 301. ISRAEL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 302. ISRAEL HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 303. ISRAEL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 304. ISRAEL HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 305. ISRAEL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 306. ISRAEL HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 307. ISRAEL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 308. ISRAEL HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 309. ISRAEL HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 310. ISRAEL HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 311. ITALY HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 312. ITALY HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 313. ITALY HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 314. ITALY HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 315. ITALY HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 316. ITALY HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 317. ITALY HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 318. ITALY HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 319. ITALY HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 320. ITALY HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 321. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 322. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 323. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 324. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 325. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 326. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY PAYER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 327. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2018-2023 (USD MILLION)
  • TABLE 328. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY PROVIDER OUTSOURCING SERVICES, 2024-2030 (USD MILLION)
  • TABLE 329. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY END USER, 2018-2023 (USD MILLION)
  • TABLE 330. NETHERLANDS HEALTHCARE BPO MARKET SIZE, BY END USER, 2024-2030 (USD MILLION)
  • TABLE 331. NIGERIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2018-2023 (USD MILLION)
  • TABLE 332. NIGERIA HEALTHCARE BPO MARKET SIZE, BY SERVICES TYPE, 2024-2030 (USD MILLION)
  • TABLE 333. NIGERIA HEALTHCARE BPO MARKET SIZE, BY OPERATIONAL OUTSOURCING SERVICES, 2018-20
目次
Product Code: MRR-4F4C362631CD

[196 Pages Report] The Healthcare BPO Market size was estimated at USD 278.55 billion in 2023 and expected to reach USD 305.99 billion in 2024, at a CAGR 9.92% to reach USD 540.11 billion by 2030.

Healthcare Business Process Outsourcing (BPO) refers to delegating various non-core yet critical aspects of healthcare operations and management to external service providers that specialize in handling these functions. This healthcare business process outsourcing (BPO) enables healthcare organizations such as hospitals, clinics, pharmaceutical companies, and insurance providers to streamline their processes, reduce operational costs, and enhance efficiency. The increasing demand for cost reduction in global healthcare delivery systems due to rising operating expenses and the need for regulatory compliance has led organizations to outsource business processes to specialized firms. However, potential data security breaches from digital platform reliance resulted in losing sensitive patient information and quality concerns involving offshore BPO providers, leading to negative customer experiences and low adoption of healthcare business process outsourcing (BPO). Technological advancements, including virtual health services, artificial intelligence (AI), automation, and government initiatives promoting digitalization, create lucrative opportunities for Healthcare Business Process Outsourcing (BPO).

KEY MARKET STATISTICS
Base Year [2023] USD 278.55 billion
Estimated Year [2024] USD 305.99 billion
Forecast Year [2030] USD 540.11 billion
CAGR (%) 9.92%

Services Type: Wide applications of IT infrastructure management services in healthcare organizations for data security

IT infrastructure management services are crucial for healthcare organizations to ensure seamless operations, data security, and regulatory compliance. These services encompass network management, server management, storage management, and data center services. Operational outsourcing services involve delegating non-core business processes to external service providers. This includes customer service support, human resource management, accounting services, and supply chain management. Payer outsourcing services cater to healthcare insurance companies and handle claims processing, billing, collections, enrollment services, provider credentialing and many others. These services streamline operational efficiency while ensuring regulatory compliance with industry standards, including Health Insurance Portability and Accountability Act (HIPAA). Outsourcing services are directed toward hospitals, medical practices, and other healthcare providers. These services enhance clinical outcomes, optimize operational efficiency, and improve patient satisfaction levels. They include revenue cycle management (RCM), electronic health record (EHR) management, and patient scheduling.

End User: High adoption by healthcare providers for accurate and timely medical transcriptions

Healthcare payer organizations, comprising insurance companies and government agencies, are increasingly seeking business process outsourcing (BPO) services to streamline operations, reduce costs, and improve the overall quality of their services. Healthcare fraud is a significant concern for payers, where outsourcing the task to specialized BPOs improves detection rates and helps prevent fraudulent activities, saving millions of dollars annually. Data-driven insights can optimize decision-making, risk assessment, and cost forecasting for payers, driving better outcomes across the organization. On the other hand, Healthcare providers, such as hospitals, clinics, and other medical institutions, turn to BPO services for managing critical non-clinical functions. Outsourcing these tasks to specialized BPOs ensures accurate billing, faster reimbursements, and compliance with regulations such as HIPAA and ICD-10. Accurate and timely medical transcriptions are essential for maintaining electronic health records (EHR) and ensuring effective communication among healthcare professionals.

Regional Insights

The Healthcare BPO market in the Americas is advancing, driven by the presence of various startups and established companies, including new technologies of AI, ML, and IoT to improve service efficiency. The United States and Canada market is growing owing to its robust healthcare infrastructure and high demand for outsourced administrative services. Several major players in the American market are focusing on strategic partnerships, mergers & acquisitions, and product innovations/launches to strengthen their position in this expanding market. Asia represents one of the fastest-growing markets for healthcare BPO services globally due to rapidly increasing patient volumes along with emerging economies such as India and China, both experiencing a surge in demand for quality healthcare services. Additionally, lower operational costs compared to Western counterparts combined with skilled workforce availability make this region an attractive destination for outsourcing business processes related to healthcare. The European healthcare BPO market is influenced by factors such as rising healthcare costs, stringent regulatory environment, increasing focus on improving patient outcomes, and adoption of digital technologies. Key players operating in Europe's healthcare BPO are investing in advanced analytics capabilities and process automation technologies to streamline their offerings, as well as focusing on mergers & acquisitions to gain a competitive edge.

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Healthcare BPO Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Healthcare BPO Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Healthcare BPO Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Access Healthcare, Buchanan Technologies, Cognizant Technology Solutions Corporation, Concentrix, EXL Service Holdings, Inc., Firstsource Solutions Limited, GeBBS Healthcare Solutions, Inc., Genpact, HCL Technologies Ltd., Hewlett Packard Enterprise Company, Hinduja Global Solutions Limited, Infosys Limited, International Business Machines Corporation, Invensis Inc., IQVIA, Maxicus, Mphasis, Omega Healthcare Management Services, OMH HealthEdge Holdings, LLC, R1 RCM, Inc., Sykes Enterprises, Incorporated, Tata Consultancy Services Limited, Teleperformance SE, Wipro Limited, Wipro Ltd., WNS (Holdings) Ltd., and Xerox Corporation.

Market Segmentation & Coverage

This research report categorizes the Healthcare BPO Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Services Type
    • IT Infrastructure Management Services
    • Operational Outsourcing Services
      • Manufacturing
      • R&D
      • Sales & Marketing
    • Payer Outsourcing Services
      • Billing & Accounts
      • Claims Management
    • Provider Outsourcing Services
      • Patient Care
      • Revenue cycle management (RCM)
  • End User
    • Healthcare Payers
    • Healthcare Providers
  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

The report offers valuable insights on the following aspects:

1. Market Penetration: It presents comprehensive information on the market provided by key players.

2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.

3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.

4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.

5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast of the Healthcare BPO Market?

2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Healthcare BPO Market?

3. What are the technology trends and regulatory frameworks in the Healthcare BPO Market?

4. What is the market share of the leading vendors in the Healthcare BPO Market?

5. Which modes and strategic moves are suitable for entering the Healthcare BPO Market?

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Stakeholders

2. Research Methodology

  • 2.1. Define: Research Objective
  • 2.2. Determine: Research Design
  • 2.3. Prepare: Research Instrument
  • 2.4. Collect: Data Source
  • 2.5. Analyze: Data Interpretation
  • 2.6. Formulate: Data Verification
  • 2.7. Publish: Research Report
  • 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

  • 5.1. Market Dynamics
    • 5.1.1. Drivers
      • 5.1.1.1. Rising use of electronic health records and need for pharmacovigilance
      • 5.1.1.2. Accelerating need for structured processes and documentation in hospitals
    • 5.1.2. Restraints
      • 5.1.2.1. Hidden cost of outsourcing coupled with inter competition from hospital management companies
    • 5.1.3. Opportunities
      • 5.1.3.1. Integration of advance IT technologies for enhanced BPO services
      • 5.1.3.2. Surge in various government regulations and reforms for healthcare industry
    • 5.1.4. Challenges
      • 5.1.4.1. Lack of skilled workforce professionals for non-clinical healthcare services
  • 5.2. Market Segmentation Analysis
    • 5.2.1. Services Type: Wide applications of IT infrastructure management services in healthcare organizations for data security
    • 5.2.2. End User: High adoption by healthcare providers for accurate and timely medical transcriptions
  • 5.3. Market Disruption Analysis
  • 5.4. Porter's Five Forces Analysis
    • 5.4.1. Threat of New Entrants
    • 5.4.2. Threat of Substitutes
    • 5.4.3. Bargaining Power of Customers
    • 5.4.4. Bargaining Power of Suppliers
    • 5.4.5. Industry Rivalry
  • 5.5. Value Chain & Critical Path Analysis
  • 5.6. Pricing Analysis
  • 5.7. Technology Analysis
  • 5.8. Patent Analysis
  • 5.9. Trade Analysis
  • 5.10. Regulatory Framework Analysis

6. Healthcare BPO Market, by Services Type

  • 6.1. Introduction
  • 6.2. IT Infrastructure Management Services
  • 6.3. Operational Outsourcing Services
  • 6.4. Payer Outsourcing Services
  • 6.5. Provider Outsourcing Services

7. Healthcare BPO Market, by End User

  • 7.1. Introduction
  • 7.2. Healthcare Payers
  • 7.3. Healthcare Providers

8. Americas Healthcare BPO Market

  • 8.1. Introduction
  • 8.2. Argentina
  • 8.3. Brazil
  • 8.4. Canada
  • 8.5. Mexico
  • 8.6. United States

9. Asia-Pacific Healthcare BPO Market

  • 9.1. Introduction
  • 9.2. Australia
  • 9.3. China
  • 9.4. India
  • 9.5. Indonesia
  • 9.6. Japan
  • 9.7. Malaysia
  • 9.8. Philippines
  • 9.9. Singapore
  • 9.10. South Korea
  • 9.11. Taiwan
  • 9.12. Thailand
  • 9.13. Vietnam

10. Europe, Middle East & Africa Healthcare BPO Market

  • 10.1. Introduction
  • 10.2. Denmark
  • 10.3. Egypt
  • 10.4. Finland
  • 10.5. France
  • 10.6. Germany
  • 10.7. Israel
  • 10.8. Italy
  • 10.9. Netherlands
  • 10.10. Nigeria
  • 10.11. Norway
  • 10.12. Poland
  • 10.13. Qatar
  • 10.14. Russia
  • 10.15. Saudi Arabia
  • 10.16. South Africa
  • 10.17. Spain
  • 10.18. Sweden
  • 10.19. Switzerland
  • 10.20. Turkey
  • 10.21. United Arab Emirates
  • 10.22. United Kingdom

11. Competitive Landscape

  • 11.1. Market Share Analysis, 2023
  • 11.2. FPNV Positioning Matrix, 2023
  • 11.3. Competitive Scenario Analysis
    • 11.3.1. Access Healthcare Acquires Envera Health
    • 11.3.2. Cognizant and Microsoft Join Hands To Bring Cloud-Based Tech Solutions o Healthcare
    • 11.3.3. AGS Acquires Offshore Patient Access BPO Unit from Availity
  • 11.4. Strategy Analysis & Recommendation

12. Competitive Portfolio

  • 12.1. Key Company Profiles
  • 12.2. Key Product Portfolio