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市場調査レポート
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1434256

コールセンターにおける人工知能市場：コンポーネント、チャネル、展開モード、アプリケーション別-2024-2030年の世界予測

Artificial Intelligence in Call Centers Market by Component (Services, Solutions), Mode of Channel (Chat, Email, Phone), Deployment Mode, Application - Global Forecast 2024-2030
出版日: | 発行: 360iResearch | ページ情報: 英文 195 Pages | 納期: 即日から翌営業日

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価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
コールセンターにおける人工知能市場：コンポーネント、チャネル、展開モード、アプリケーション別-2024-2030年の世界予測
出版日: 2024年01月15日
発行: 360iResearch
ページ情報: 英文 195 Pages
納期: 即日から翌営業日
ご注意事項 :
本レポートは最新情報反映のため適宜更新し、内容構成変更を行う場合があります。ご検討の際はお問い合わせください。
  • 全表示
  • 概要
  • 図表
  • 目次
概要

コールセンターにおける人工知能市場規模は2023年に28億1,000万米ドルと推計され、2024年には34億4,000万米ドルに達し、CAGR 22.65%で2030年には117億7,000万米ドルに達すると予測されます。

コールセンターにおける人工知能の世界市場

主な市場の統計
基準年[2023］ 28億1,000万米ドル
予測年[2024］ 34億4,000万米ドル
予測年 [2030] 117億7,000万米ドル
CAGR（%） 22.65%
コールセンターにおける人工知能 Market-IMG1

FPNVポジショニング・マトリックス

ーFPNVポジショニングマトリックスーはーIt offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction.ーコールセンターにおける人工知能ー市場ーベンダーはータはー：ーForefront（F）, Pathfinder（P）, Niche（N）, Vital（V）.

市場シェア分析

The市場シェア分析is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the コールセンターにおける人工知能 Market.全体的な収益、顧客基盤、その他の主要指標についてベンダーの貢献度を綿密に比較・分析することで、企業の業績や市場シェア争いの際に直面する課題について理解を深めることができます。さらに、この分析により、調査対象基準年に観察された累積、断片化の優位性、合併の特徴などの要因を含む、この分野の競合特性に関する貴重な考察が得られます。With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

本レポートは、以下の側面に関する貴重な洞察を提供しています：

1-市場の浸透度：主要企業が提供する市場に関する包括的な情報を提示しています。

ー市場のー市場開拓度：ー有利なー新興市場をー市場開拓度：ー成熟市場セグメントのー成熟市場のー市場セグメンテーションー

3-市場の多様化：新製品の発売、未開拓の地域、最近の開発、投資に関する詳細な情報を提供します。

4-競合の評価と情報：市場シェア、戦略、製品、認証、規制状況、特許状況、主要企業の製造能力などを網羅的に評価します。

5-製品開発およびイノベーション：将来の技術、研究開発活動、画期的な製品開発に関する知的洞察を提供します。

本レポートは、以下のような主要な質問に対応しています：

1-コールセンターにおける人工知能市場の市場規模および予測は？

2-コールセンターにおける人工知能市場の予測期間中に投資を検討すべき製品、セグメント、用途、分野は何か？

3-コールセンターにおける人工知能市場における技術動向と規制の枠組みは？

4-コールセンターにおける人工知能市場における主要ベンダーの市場シェアは？

5-コールセンターにおける人工知能市場への参入に適した形態や戦略的手段は？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

  • 市場力学
    • 促進要因
      • ソーシャルメディアプラットフォームとデータ生成の増加による顧客エンゲージメントの拡大
      • 職場における新しいシステムと既存のシステムの統合
      • コールセンターにおけるAIの到来により、強化された顧客サポートサービスとより良いエクスペリエンスを提供
    • 抑制要因
      • 技術的に熟練した労働力の不足
    • 機会
      • AIとエッジテクノロジーの進歩により、リアルタイムで実用的な洞察が得られます
      • BFSIおよび政府部門におけるチャットボットおよびコールセンターAIソリューションの急速な普及
    • 課題
      • 企業間のデータプライバシーとセキュリティの懸念
  • 市場セグメンテーション分析
  • 市場動向分析
  • 高インフレの累積的影響
  • ポーターのファイブフォース分析
  • バリューチェーンとクリティカルパス分析
  • 規制の枠組み

第6章 コールセンターにおける人工知能市場：コンポーネント別

  • サービス
    • マネージドサービス
    • プロフェッショナルサービス
      • サポートとメンテナンス
      • システムの統合と実装
      • トレーニングとコンサルティング
  • ソリューション

第7章 コールセンターにおける人工知能市場チャンネルのモード別

  • チャット
  • Eメール
  • 電話
  • ソーシャルメディア
  • Webサイト

第8章 コールセンターにおける人工知能市場：展開モード別

  • クラウド
  • オンプレミス

第9章 コールセンターにおける人工知能市場：用途別

  • エージェントのパフォーマンス管理
  • 予約のスケジュール設定
  • ジャーニーオーケストレーション
  • 予測コールルーティング
  • 感情分析
  • 労働力の最適化

第10章 南北アメリカのコールセンターにおける人工知能市場

  • アルゼンチン
  • ブラジル
  • カナダ
  • メキシコ
  • 米国

第11章 アジア太平洋地域のコールセンターにおける人工知能市場

  • オーストラリア
  • 中国
  • インド
  • インドネシア
  • 日本
  • マレーシア
  • フィリピン
  • シンガポール
  • 韓国
  • 台湾
  • タイ
  • ベトナム

第12章 欧州・中東・アフリカのコールセンターにおける人工知能市場

  • デンマーク
  • エジプト
  • フィンランド
  • フランス
  • ドイツ
  • イスラエル
  • イタリア
  • オランダ
  • ナイジェリア
  • ノルウェー
  • ポーランド
  • カタール
  • ロシア
  • サウジアラビア
  • 南アフリカ
  • スペイン
  • スウェーデン
  • スイス
  • トルコ
  • アラブ首長国連邦
  • 英国

第13章 競合情勢

  • FPNVポジショニングマトリクス
  • 市場シェア分析：主要企業別
  • 競合シナリオ主要企業別の分析

第14章 競争力のあるポートフォリオ

  • 主要な企業プロファイル
    • 8x8, Inc.
    • Amazon Web Services, Inc.
    • Artificial Solutions International AB
    • Avaya Inc.
    • Dialpad, Inc.
    • Five9, Inc.
    • Genesys Cloud Services, Inc.
    • Google LLC by Alphabet Inc.
    • Inbenta Holdings Inc.
    • International Business Machines Corporation
    • Kore.ai, Inc.
    • Microsoft Corporation
    • NICE Ltd.
    • Oracle Corporation
    • Plivo Inc.
    • RingCentral, Inc.
  • 主要な製品ポートフォリオ

第15章 付録

  • ディスカッションガイド
  • ライセンスと価格について
図表

LIST OF FIGURES

  • FIGURE 1. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET RESEARCH PROCESS
  • FIGURE 2. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, 2023 VS 2030
  • FIGURE 3. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, 2018-2030 (USD MILLION)
  • FIGURE 4. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY REGION, 2023 VS 2030 (%)
  • FIGURE 5. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 6. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET DYNAMICS
  • FIGURE 7. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
  • FIGURE 8. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 9. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2023 VS 2030 (%)
  • FIGURE 10. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 11. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2030 (%)
  • FIGURE 12. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 13. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2023 VS 2030 (%)
  • FIGURE 14. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 15. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 16. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 17. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY STATE, 2023 VS 2030 (%)
  • FIGURE 18. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 19. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 20. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 21. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 22. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 23. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET, FPNV POSITIONING MATRIX, 2023
  • FIGURE 24. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SHARE, BY KEY PLAYER, 2023

LIST OF TABLES

  • TABLE 1. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
  • TABLE 3. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, 2018-2030 (USD MILLION)
  • TABLE 4. GLOBAL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 5. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 6. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 7. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 8. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 9. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 10. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 11. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SUPPORT & MAINTENANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 12. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SYSTEM INTEGRATION & IMPLEMENTATIONS, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 13. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY TRAINING & CONSULTING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 14. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SOLUTIONS, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 15. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 16. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY CHAT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 17. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY EMAIL, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 18. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PHONE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 19. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SOCIAL MEDIA, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 20. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY WEBSITE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 21. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 22. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY CLOUD, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 23. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY ON-PREMISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 24. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 25. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY AGENT PERFORMANCE MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 26. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPOINTMENT SCHEDULING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 27. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY JOURNEY ORCHESTRATION, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 28. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PREDICTIVE CALL ROUTING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 29. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SENTIMENT ANALYSIS, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 30. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY WORKFORCE OPTIMIZATION, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 31. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 32. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 33. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 34. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 35. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 36. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 37. AMERICAS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 38. ARGENTINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 39. ARGENTINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 40. ARGENTINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 41. ARGENTINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 42. ARGENTINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 43. ARGENTINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 44. BRAZIL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 45. BRAZIL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 46. BRAZIL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 47. BRAZIL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 48. BRAZIL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 49. BRAZIL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 50. CANADA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 51. CANADA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 52. CANADA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 53. CANADA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 54. CANADA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 55. CANADA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 56. MEXICO ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 57. MEXICO ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 58. MEXICO ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 59. MEXICO ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 60. MEXICO ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 61. MEXICO ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 62. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 63. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 64. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 65. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 66. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 67. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 68. UNITED STATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
  • TABLE 69. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 70. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 71. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 72. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 73. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 74. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 75. ASIA-PACIFIC ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 76. AUSTRALIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 77. AUSTRALIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 78. AUSTRALIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 79. AUSTRALIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 80. AUSTRALIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 81. AUSTRALIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 82. CHINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 83. CHINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 84. CHINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 85. CHINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 86. CHINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 87. CHINA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 88. INDIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 89. INDIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 90. INDIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 91. INDIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 92. INDIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 93. INDIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 94. INDONESIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 95. INDONESIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 96. INDONESIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 97. INDONESIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 98. INDONESIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 99. INDONESIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 100. JAPAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 101. JAPAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 102. JAPAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 103. JAPAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 104. JAPAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 105. JAPAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 106. MALAYSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 107. MALAYSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 108. MALAYSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 109. MALAYSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 110. MALAYSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 111. MALAYSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 112. PHILIPPINES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 113. PHILIPPINES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 114. PHILIPPINES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 115. PHILIPPINES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 116. PHILIPPINES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 117. PHILIPPINES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 118. SINGAPORE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 119. SINGAPORE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 120. SINGAPORE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 121. SINGAPORE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 122. SINGAPORE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 123. SINGAPORE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 124. SOUTH KOREA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 125. SOUTH KOREA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 126. SOUTH KOREA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 127. SOUTH KOREA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 128. SOUTH KOREA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 129. SOUTH KOREA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 130. TAIWAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 131. TAIWAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 132. TAIWAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 133. TAIWAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 134. TAIWAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 135. TAIWAN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 136. THAILAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 137. THAILAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 138. THAILAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 139. THAILAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 140. THAILAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 141. THAILAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 142. VIETNAM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 143. VIETNAM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 144. VIETNAM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 145. VIETNAM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 146. VIETNAM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 147. VIETNAM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 148. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 149. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 150. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 151. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 152. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 153. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 154. EUROPE, MIDDLE EAST & AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 155. DENMARK ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 156. DENMARK ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 157. DENMARK ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 158. DENMARK ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 159. DENMARK ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 160. DENMARK ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 161. EGYPT ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 162. EGYPT ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 163. EGYPT ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 164. EGYPT ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 165. EGYPT ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 166. EGYPT ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 167. FINLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 168. FINLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 169. FINLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 170. FINLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 171. FINLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 172. FINLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 173. FRANCE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 174. FRANCE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 175. FRANCE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 176. FRANCE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 177. FRANCE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 178. FRANCE ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 179. GERMANY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 180. GERMANY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 181. GERMANY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 182. GERMANY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 183. GERMANY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 184. GERMANY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 185. ISRAEL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 186. ISRAEL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 187. ISRAEL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 188. ISRAEL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 189. ISRAEL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 190. ISRAEL ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 191. ITALY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 192. ITALY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 193. ITALY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 194. ITALY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 195. ITALY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 196. ITALY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 197. NETHERLANDS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 198. NETHERLANDS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 199. NETHERLANDS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 200. NETHERLANDS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 201. NETHERLANDS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 202. NETHERLANDS ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 203. NIGERIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 204. NIGERIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 205. NIGERIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 206. NIGERIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 207. NIGERIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 208. NIGERIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 209. NORWAY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 210. NORWAY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 211. NORWAY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 212. NORWAY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 213. NORWAY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 214. NORWAY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 215. POLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 216. POLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 217. POLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 218. POLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 219. POLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 220. POLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 221. QATAR ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 222. QATAR ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 223. QATAR ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 224. QATAR ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 225. QATAR ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 226. QATAR ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 227. RUSSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 228. RUSSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 229. RUSSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 230. RUSSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 231. RUSSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 232. RUSSIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 233. SAUDI ARABIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 234. SAUDI ARABIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 235. SAUDI ARABIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 236. SAUDI ARABIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 237. SAUDI ARABIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 238. SAUDI ARABIA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 239. SOUTH AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 240. SOUTH AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 241. SOUTH AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 242. SOUTH AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 243. SOUTH AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 244. SOUTH AFRICA ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 245. SPAIN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 246. SPAIN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 247. SPAIN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 248. SPAIN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 249. SPAIN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 250. SPAIN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 251. SWEDEN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 252. SWEDEN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 253. SWEDEN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 254. SWEDEN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 255. SWEDEN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 256. SWEDEN ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 257. SWITZERLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 258. SWITZERLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 259. SWITZERLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 260. SWITZERLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 261. SWITZERLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 262. SWITZERLAND ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 263. TURKEY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 264. TURKEY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 265. TURKEY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 266. TURKEY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 267. TURKEY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 268. TURKEY ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 269. UNITED ARAB EMIRATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 270. UNITED ARAB EMIRATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 271. UNITED ARAB EMIRATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 272. UNITED ARAB EMIRATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 273. UNITED ARAB EMIRATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 274. UNITED ARAB EMIRATES ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 275. UNITED KINGDOM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 276. UNITED KINGDOM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 277. UNITED KINGDOM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY PROFESSIONAL SERVICES, 2018-2030 (USD MILLION)
  • TABLE 278. UNITED KINGDOM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY MODE OF CHANNEL, 2018-2030 (USD MILLION)
  • TABLE 279. UNITED KINGDOM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY DEPLOYMENT MODE, 2018-2030 (USD MILLION)
  • TABLE 280. UNITED KINGDOM ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 281. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET, FPNV POSITIONING MATRIX, 2023
  • TABLE 282. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET SHARE, BY KEY PLAYER, 2023
  • TABLE 283. ARTIFICIAL INTELLIGENCE IN CALL CENTERS MARKET LICENSE & PRICING
目次
Product Code: MRR-0D217D5B0471

[195 Pages Report] The Artificial Intelligence in Call Centers Market size was estimated at USD 2.81 billion in 2023 and expected to reach USD 3.44 billion in 2024, at a CAGR 22.65% to reach USD 11.77 billion by 2030.

Global Artificial Intelligence in Call Centers Market

KEY MARKET STATISTICS
Base Year [2023] USD 2.81 billion
Estimated Year [2024] USD 3.44 billion
Forecast Year [2030] USD 11.77 billion
CAGR (%) 22.65%
Artificial Intelligence in Call Centers Market - IMG1

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Artificial Intelligence in Call Centers Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Artificial Intelligence in Call Centers Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Artificial Intelligence in Call Centers Market, highlighting leading vendors and their innovative profiles. These include 8x8, Inc., Amazon Web Services, Inc., Artificial Solutions International AB, Avaya Inc., Dialpad, Inc., Five9, Inc., Genesys Cloud Services, Inc., Google LLC by Alphabet Inc., Inbenta Holdings Inc., International Business Machines Corporation, Kore.ai, Inc., Microsoft Corporation, NICE Ltd., Oracle Corporation, Plivo Inc., and RingCentral, Inc..

Market Segmentation & Coverage

This research report categorizes the Artificial Intelligence in Call Centers Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Component
    • Services
      • Managed Services
      • Professional Services
        • Support & Maintenance
        • System Integration & Implementations
        • Training & Consulting
    • Solutions
  • Mode of Channel
    • Chat
    • Email
    • Phone
    • Social Media
    • Website
  • Deployment Mode
    • Cloud
    • On-Premises
  • Application
    • Agent Performance Management
    • Appointment Scheduling
    • Journey Orchestration
    • Predictive Call Routing
    • Sentiment Analysis
    • Workforce Optimization
  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

The report offers valuable insights on the following aspects:

1. Market Penetration: It presents comprehensive information on the market provided by key players.

2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.

3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.

4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.

5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast of the Artificial Intelligence in Call Centers Market?

2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Artificial Intelligence in Call Centers Market?

3. What are the technology trends and regulatory frameworks in the Artificial Intelligence in Call Centers Market?

4. What is the market share of the leading vendors in the Artificial Intelligence in Call Centers Market?

5. Which modes and strategic moves are suitable for entering the Artificial Intelligence in Call Centers Market?

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Limitations
  • 1.7. Assumptions
  • 1.8. Stakeholders

2. Research Methodology

  • 2.1. Define: Research Objective
  • 2.2. Determine: Research Design
  • 2.3. Prepare: Research Instrument
  • 2.4. Collect: Data Source
  • 2.5. Analyze: Data Interpretation
  • 2.6. Formulate: Data Verification
  • 2.7. Publish: Research Report
  • 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

  • 4.1. Introduction
  • 4.2. Artificial Intelligence in Call Centers Market, by Region

5. Market Insights

  • 5.1. Market Dynamics
    • 5.1.1. Drivers
      • 5.1.1.1. Growth in customer engagement through social media platforms and increased data generation
      • 5.1.1.2. Integration of new systems with existing ones at workplace
      • 5.1.1.3. Advent of AI in call centers to offer enhanced customer support services and better experience
    • 5.1.2. Restraints
      • 5.1.2.1. Lack of technically skilled workforce
    • 5.1.3. Opportunities
      • 5.1.3.1. Advancements in AI and edge technologies to facilitate real-time actionable insights
      • 5.1.3.2. Rapid penetration of chatbots and call center AI solutions in BFSI and government sector
    • 5.1.4. Challenges
      • 5.1.4.1. Data privacy and security concerns among businesses
  • 5.2. Market Segmentation Analysis
  • 5.3. Market Trend Analysis
  • 5.4. Cumulative Impact of High Inflation
  • 5.5. Porter's Five Forces Analysis
    • 5.5.1. Threat of New Entrants
    • 5.5.2. Threat of Substitutes
    • 5.5.3. Bargaining Power of Customers
    • 5.5.4. Bargaining Power of Suppliers
    • 5.5.5. Industry Rivalry
  • 5.6. Value Chain & Critical Path Analysis
  • 5.7. Regulatory Framework

6. Artificial Intelligence in Call Centers Market, by Component

  • 6.1. Introduction
  • 6.2. Services
    • 6.3.1. Managed Services
    • 6.3.2. Professional Services
      • 6.3.3.1. Support & Maintenance
      • 6.3.3.2. System Integration & Implementations
      • 6.3.3.3. Training & Consulting
  • 6.3. Solutions

7. Artificial Intelligence in Call Centers Market, by Mode of Channel

  • 7.1. Introduction
  • 7.2. Chat
  • 7.3. Email
  • 7.4. Phone
  • 7.5. Social Media
  • 7.6. Website

8. Artificial Intelligence in Call Centers Market, by Deployment Mode

  • 8.1. Introduction
  • 8.2. Cloud
  • 8.3. On-Premises

9. Artificial Intelligence in Call Centers Market, by Application

  • 9.1. Introduction
  • 9.2. Agent Performance Management
  • 9.3. Appointment Scheduling
  • 9.4. Journey Orchestration
  • 9.5. Predictive Call Routing
  • 9.6. Sentiment Analysis
  • 9.7. Workforce Optimization

10. Americas Artificial Intelligence in Call Centers Market

  • 10.1. Introduction
  • 10.2. Argentina
  • 10.3. Brazil
  • 10.4. Canada
  • 10.5. Mexico
  • 10.6. United States

11. Asia-Pacific Artificial Intelligence in Call Centers Market

  • 11.1. Introduction
  • 11.2. Australia
  • 11.3. China
  • 11.4. India
  • 11.5. Indonesia
  • 11.6. Japan
  • 11.7. Malaysia
  • 11.8. Philippines
  • 11.9. Singapore
  • 11.10. South Korea
  • 11.11. Taiwan
  • 11.12. Thailand
  • 11.13. Vietnam

12. Europe, Middle East & Africa Artificial Intelligence in Call Centers Market

  • 12.1. Introduction
  • 12.2. Denmark
  • 12.3. Egypt
  • 12.4. Finland
  • 12.5. France
  • 12.6. Germany
  • 12.7. Israel
  • 12.8. Italy
  • 12.9. Netherlands
  • 12.10. Nigeria
  • 12.11. Norway
  • 12.12. Poland
  • 12.13. Qatar
  • 12.14. Russia
  • 12.15. Saudi Arabia
  • 12.16. South Africa
  • 12.17. Spain
  • 12.18. Sweden
  • 12.19. Switzerland
  • 12.20. Turkey
  • 12.21. United Arab Emirates
  • 12.22. United Kingdom

13. Competitive Landscape

  • 13.1. FPNV Positioning Matrix
  • 13.2. Market Share Analysis, By Key Player
  • 13.3. Competitive Scenario Analysis, By Key Player

14. Competitive Portfolio

  • 14.1. Key Company Profiles
    • 14.1.1. 8x8, Inc.
    • 14.1.2. Amazon Web Services, Inc.
    • 14.1.3. Artificial Solutions International AB
    • 14.1.4. Avaya Inc.
    • 14.1.5. Dialpad, Inc.
    • 14.1.6. Five9, Inc.
    • 14.1.7. Genesys Cloud Services, Inc.
    • 14.1.8. Google LLC by Alphabet Inc.
    • 14.1.9. Inbenta Holdings Inc.
    • 14.1.10. International Business Machines Corporation
    • 14.1.11. Kore.ai, Inc.
    • 14.1.12. Microsoft Corporation
    • 14.1.13. NICE Ltd.
    • 14.1.14. Oracle Corporation
    • 14.1.15. Plivo Inc.
    • 14.1.16. RingCentral, Inc.
  • 14.2. Key Product Portfolio

15. Appendix

  • 15.1. Discussion Guide
  • 15.2. License & Pricing