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市場調査レポート
商品コード
1800924
セルフチェックアウトシステム市場レポート:オファリング別、モデルタイプ別、取り付けタイプ別、エンドユーザー別、地域別、2025年~2033年Self-Checkout Systems Market Report by Offering, Model Type, Mounting Type, End User, and Region 2025-2033 |
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カスタマイズ可能
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セルフチェックアウトシステム市場レポート:オファリング別、モデルタイプ別、取り付けタイプ別、エンドユーザー別、地域別、2025年~2033年 |
出版日: 2025年08月01日
発行: IMARC
ページ情報: 英文 121 Pages
納期: 2~3営業日
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世界のセルフチェックアウトシステム市場規模は2024年に55億米ドルに達しました。今後、IMARC Groupは、同市場が2033年までに144億米ドルに達し、2025年から2033年にかけて10.7%の成長率(CAGR)を示すと予測しています。同市場は、人件費の増加、衛生・安全性への関心の高まり、非接触決済への選好の高まり、システムの信頼性を向上させるためのAI、IoT、非接触決済の統合などの継続的な技術進歩により、着実な成長を遂げています。
世界の人件費の増加
セルフチェックアウトシステム導入の大きな原動力の1つは、スタッフの雇用、教育、維持費などの人件費の世界の高騰であり、小売企業の利益率を大きく低下させています。セルフチェックアウトシステムは、大規模な労働力の必要性を減らし、オペレーションコストを削減するのに役立ちます。これは、最低賃金が高く、厳しい労働法が施行されている地域では特に有益です。自動化システムの導入は、生産性の向上と長期的なコスト削減につながります。このため、セルフチェックアウトシステム市場の成長を大きく後押ししています。さらに、パンデミック(世界的大流行)では、人との接触を最小限に抑えることが非常に重視されたため、小売環境における自動化へのシフトがさらに加速しました。小売企業は、複雑な問題の解決や顧客との対話により良いサービスを提供するために人的資源を活用できるよう、レジの自動化を進める必要があります。これに加えて、人件費の削減には、競争力のある価格設定と、テクノロジーのアップグレードや顧客体験の向上など、他の分野への柔軟な投資が必要です。
衛生・安全性への関心の高まり
COVID-19による衛生と安全への関心の高まりは、セルフチェックアウトシステムの導入を加速させています。このようなシステムは、物理的な接触、ひいてはウイルス感染の可能性を減らすことで、顧客とスタッフの間の社会的距離を縮めます。それとともに、健康や安全に対する意識の高まりから、顧客は買い物中の接触を最小限に抑えようとしています。その他のセルフチェックアウトシステム市場の最近の動向には、UVサニタイザーや抗菌コーティングなどがあります。これにより、レジカウンターの混雑が緩和されるため、顧客は他の客と距離を置くことができ、社会的距離を確保することができます。衛生面や安全面への関心は、パンデミック(世界的大流行)を超越したものです。小売業者がセルフチェックアウトシステムに投資することで、より安全で安心なショッピングを約束するように見え、顧客の信頼につながります。さらに、健康や安全への関心の高まりによるセルフチェックアウトシステムへの関心の高まりが、市場を牽引しています。
絶え間ない技術の進歩
技術的な変化は、依然として市場の主な促進要因の一つです。ハードウェアとソフトウェアの進歩により、セルフチェックアウトシステムはより信頼性が高く、効率的で使いやすくなっています。セルフチェックアウトシステム市場の最近のビジネスチャンスには、バーコードスキャナ、RFID技術、AI機能を備えた安全な支払いオプションなどの高度な機能を備えた最新のセルフチェックアウトキオスクなどがあります。AIと機械学習アルゴリズムは、購買パターンを特定し、補完的な商品を提案し、セルフレジ体験にパーソナライズされたサービスの層を追加することができます。さらに、モバイル・ペイメント・ゲートウェイと電子財布の統合は、非接触型決済に対する消費者の選好の高まりをサポートし、消費者に柔軟な決済を提供します。逆に、IoTはセルフサービスチェックアウトシステムのリアルタイムの監視と保守を可能にするため、常に稼働状態を維持し、ダウンタイムを短縮することができます。こうした技術的進歩によるイノベーションは、セルフレジの機能性を向上させ、さまざまなタイプの小売環境においてデバイスを大幅に拡張し、俊敏に動作させます。このように、セルフレジの機能が拡大し、小売業界の状況が世界中で変化するにつれて、セルフチェックアウトシステムの需要は増加しています。
The global self-checkout systems market size reached USD 5.5 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 14.4 Billion by 2033, exhibiting a growth rate (CAGR) of 10.7% during 2025-2033. The market is experiencing steady growth driven by the increasing labor costs, an enhanced focus on hygiene and safety, growing preference for contactless payments, and continual technological advancements, including AI, IoT, and contactless payment integration to improve system reliability.
Increasing labor costs across the globe
One of the major driving factors behind the adoption of self-checkout systems is the global rise of labor costs, including staff hiring, training, and retaining expenses, which reduce profit margins for retailers largely. Self-checkout systems help in reducing the need for a large workforce and, therefore, reduce operational costs. This is especially beneficial in those regions where the minimum wages are higher and there are strict labor laws have been implemented. Installing automated systems results in increased productivity and long-term cost saving for the business. Thus, this is significantly supporting the self-checkout systems market growth. Moreover, the pandemic highly emphasized minimizing human contact, which accelerated the shift to automation within retail environments even further. Retailers need to automate their checkouts so that their human resources can be utilized for solving complex problems and interacting with customers to provide a better service. Besides this, reducing labor costs involves competitive pricing and having flexibility in investing in other areas, such as technology upgrades and customer experience enhancements.
Growing focus on hygiene and safety
The increasing hygiene and safety concerns due to COVID-19 are accelerating the implementation of self-checkout systems. Such systems provide social distancing between customers and staff by reducing the possibility of physical contact and hence virus transmission. Along with this, customers seek to ensure minimum contact while shopping due to the growing awareness of health and safety. Some of the other self-checkout systems market recent developments include UV sanitizers and antimicrobial coatings. This, in turn, allows customers to stand at a distance from others since crowding around checkout counters is reduced, hence ensuring social distancing. Hygiene and safety concerns transcend the pandemic as it is likely that shoppers will remain most conscious about health for a long while. The investment by retailers in self-checkout systems makes them look committed to a safer and more secure shopping atmosphere, hence building customers' faith. Moreover, the rising interest in self-checkout systems due to the growing health and safety concerns is driving the market.
Continuous technological advancements
Technological changes remain one of the primary drivers of the market. Advancements in hardware and software make the self-checkout system more reliable, efficient, and easy to use. Some of the self-checkout systems market recent opportunities include modern self-checkout kiosks that have advanced features such as barcode scanners, RFID technology, and secure payment options with AI features. AI and machine learning algorithms can identify purchasing patterns and suggest complementary products, adding a layer of personalized service to the self-checkout experience. Further, the integration of mobile payment gateways and e-wallets supports the growing consumer preference for contactless payments, thus offering consumers payment flexibility. Conversely, the IoT enables the real-time monitoring and maintenance of the self-service checkout systems, thereby ensuring that they always remain operational and lowering downtimes. Innovation from these technological advancements improves the functionality of self-checkout machines and significantly scales and makes the devices agile in different types of retail environments. Thus, the self-checkout systems demand is increasing as their capabilities expand and the retail landscape transforms across the globe.
Cash model type holds the largest share in the industry
The cash model type dominates the market due to its catering to a large percentage of consumers who opt for cash transactions. The model type has become popular within regions with low credit card penetration and demographics showing some reluctance toward digital means of payment. The need for flexibility in payment options is needed, and thus, cash-based self-checkout systems are increasingly used. These systems reduce checkout time for customers and also reduce operational costs for any business by minimizing the need for cashier staff. Therefore, this is further contributing to the self-checkout systems market revenue. Moreover, technological advances improved the reliability and security of cash handling, eliminating fears of fraud and theft as problems experienced earlier. In addition, the integration of automated cash recyclers ensures seamless transactions and efficient change management, improving customer satisfaction. In confluence with this, the versatility of the cash model self-checkouts invites them into a far greater number of diverse retail environments, including supermarkets and smaller convenience stores.
Wall-mounted and countertop mounting represents the leading market segment
The wall mount and counter mount types are the most dominantly used configurations of the market due to the multi-applicability and space-saving aspects that they offer. Mounting checkout systems are most advantageous in retail environments where floor space is limited, for example, convenience stores, small supermarkets, or specialty shops. Wall-mounted and countertop self-checkout systems make the designs of the store layout efficient and allow for more space to increase the display of goods, which maintains the flow of customers. Apart from this, it is often the case that these configurations are even more easily installed and maintained, which lowers the cost in terms of initial setup and ongoing maintenance efforts for a business. Being ergonomically designed, approached from the angle of access, and labor-intensive, they cater to a wide customer fan base. The wall-mounted and countertop systems enable faster transactions, as their simplicity keeps the checkout procedure in a clear line of sight. Moreover, advances in technology are making these systems more rugged and powerful for supporting multiple types of methods of payment, including cash, cards, and mobile payments. According to the self-checkout systems market forecast, the popularity of wall-mounted and countertop self-checkout systems is rising with retail trends continually leaning towards convenience and efficiency in the future, making them the leading mounting types in the market.
Supermarkets and hypermarkets exhibit a clear dominance in the market
Supermarkets and hypermarkets are the largest end-user segments to which self-checkout systems are provided. This is due to their large transaction volumes and the need for effective customer-serving solutions. These major units of the retail world derive benefits from self-checkout systems as they reduce the long queues at the sales counters and therefore enhance the customer's shopping experience and satisfaction. This, in turn, aids in increasing the number of customers served, which is creating a positive self-checkout systems market outlook. Additionally, in these environments, most kinds of self-checkout systems can take many different types of payment, offering the most flexibility and access to customers through their preferred options. Better still, support for multi-transaction enables these systems to be valuable during peak hours in shopping environments, expediting the time taken and reducing congestion as well as customer waiting time. As operational efficiency and the convenience of customers continue to improve, supermarkets and hypermarkets are installing a higher number of self-checkout systems.
North America leads the market, accounting for the largest self-checkout systems market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for self-checkout systems.
North America is the largest end-user market for self-checkout systems, supported by the enormous volume of advanced influences in the region's retail infrastructure and the high amount of consumer acceptance of technology. Essentially, the major presence of international retail chains, with a strong emphasis on customer convenience and operational efficiency, fuels this growth. The high demand for faster and more convenient ways to shop, particularly in high-footfall city center locales, has driven the widespread deployment of these systems. Regionally, the advancement and innovation in technology, for example, AI and machine learning to improve security and usability are further driving demand for self-checkout solutions. Moreover, the promotion of contactless transactions during the COVID-19 pandemic is facilitating this trend, and these, in turn, are acting as a reinforcement of the preference for self-checkout systems in line with health and safety protocols. Strong economies and high disposable incomes mean North America can invest in advanced systems. This is further enhanced by government regulations supporting digital payment and automation.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)