AaaS（Automation-as-a-Service）市場レポート：コンポーネント、事業機能、企業規模、業界別、地域別、2024～2032年

世界のAaaS（Automation-as-a-Service）市場規模は2023年に76億米ドルに達しました。今後、IMARC Groupは、2024～2032年にかけて22.3%の成長率（CAGR）を示し、2032年までに492億米ドルに達すると予測しています。業務効率を高め、大幅なコスト削減を実現するニーズの高まり、デジタルツールやソリューションに対する需要の高まり、効率性を高めるための人工知能（AI）や機械学習（ML）などの先進技術の統合などが、市場を推進する主要要因となっています。

AaaS（Automation-as-a-Service）市場分析：

主要市場促進要因：より価値の高い活動に集中し、市場競合を高め、より迅速かつ正確な成果を達成することを可能にするAaaSの採用が増加していることが、市場の成長を強化しています。さらに、世界のリモートワーク文化の台頭が市場にプラスの影響を与えています。

主要市場動向：サイバー脅威を回避するための安全性強化への注目が高まっていることと、世界中でAaaSプロバイダーが増加していることが、市場の成長を促進しています。また、AaaSの採用が急増しており、最適化されたプロセスを通じて紙の使用量、エネルギー消費量、二酸化炭素排出量を削減することでサステイナブル取り組みに貢献できることから、業界の投資家に有利な成長機会を提供しています。

競合情勢：同市場の主要企業には、Automation Anywhere Inc.、Blue Prism Limited、HCL Technologies Limited、Hewlett Packard Enterprise Development LP、International Business Machines Corporation、Kofax Inc.、Microsoft Corporation、NICE、Pegasystems Inc.、UiPathなどがあります。

地理的動向：AaaS（Automation-as-a-Service）市場力学によると、北米が市場で明確な優位性を示しています。同地域では、業界全体でデジタルトランスフォーメーションが進行しており、自動化ソリューションの採用に拍車をかけています。

課題と機会：データセキュリティとプライバシーへの懸念、熟練したリソースの不足が市場の成長を妨げています。しかし、AaaSはインフラやソフトウェアへの先行投資の必要性を減らすことで、費用対効果の高いソリューションを記載しています。企業は、需要に応じて自動化機能を拡大し、リソースの割り当てや運用効率を最適化することができます。

AaaS（Automation-as-a-Service）市場動向：

新たなリモートワークの動向

リモートワークやハイブリッドワークモデルへのシフトは、業界の成長を促進する大きな要因の一つです。例えば、フォーブスが発表した記事によると、2023年には正社員の12.7%が在宅勤務をするようになります。同時に、従業員の28.2%がハイブリッドワークのアプローチを採用します。また、2025年には約3,260万人のアメリカ人がリモートワークで働くようになります。労働力の大部分がリモートで業務を行うため、シームレスな仮想コラボレーションを促進するツールやプラットフォームに対するニーズが高まっています。AaaSソリューションは、分散したチーム間のワークフローとプロセスを自動化し、効率的なコミュニケーション、タスク管理、プロジェクト調整を可能にします。このような要因が、AaaS（Automation-as-a-Service）市場のシェアをさらに押し上げています。

自動化に対する需要の高まり

業務を合理化し、効率を向上させるために、自動化を導入する企業が増えています。例えば、Kiss Flowが発表した記事によると、ITリーダーの73%は、自動化によって時間の約50%が節約され、効率がさらに向上していることを認めています。同様に、51%が自動化によって全体的な経費を10%から50%削減できるとしています。AaaSを利用することで、企業は財務、人事、カスタマーサービス、ITなど、さまざまな部門にわたる反復的なタスク、ワークフロー、プロセスを自動化することができます。手作業を減らし、ミスを最小限に抑えることで、自動化は全体的な業務効率を高める。こうした要因は、AaaS（Automation-as-a-Service）市場予測にさらにプラスの影響を与えています。

技術の進歩

人工知能（AI）、機械学習、クラウドコンピューティング、モノのインターネット（IoT）などの新技術の急速な発展と企業による幅広い利用が、AaaS（Automation-as-a-Service）の成長に大きく寄与しています。AIとMLアルゴリズムは、AaaSプラットフォームが複雑な意思決定プロセスを自動化し、結果を予測し、ワークフローを最適化することを可能にします。例えば、2024年1月、Kyndrylは、商業プロセスの自動化と近代化のための生成型人工知能（AI）を搭載したソリューションを発表しました。Kyndrylの新しいワークフローオーケストレーションサービスは、中核となる活動を合理化し、効率を高め、従業員と消費者の両方にとってのデジタルワークプレイス体験全体を強化することを目的としています。これにより、AaaS（Automation-as-a-Service）市場の収益がさらに強化されます。

目次

第1章 序文

第2章 調査範囲と調査手法

• 調査の目的
• ステークホルダー
• データソース
  • 一次情報
  • 二次情報
• 市場推定
  • ボトムアップアプローチ
  • トップダウンアプローチ
• 調査手法

第3章 エグゼクティブサマリー

第4章 イントロダクション

• 概要
• 主要業界動向

第5章 世界のAaaS（Automation-as-a-Service）市場

• 市場概要
• 市場実績
• COVID-19の影響
• 市場予測

第6章 市場内訳：コンポーネント別

• ソリューション
• サービス

第7章 市場内訳：事業機能別

• 情報技術
• 販売とマーケティング
• 業務
• 財務
• 人事
• その他

第8章 市場内訳：企業規模別

• 大企業
• 中小企業

第9章 市場内訳：業界別

• BFSI
• 通信・IT
• 小売・消費財
• 医療とライフサイエンス
• 製造
• その他

第10章 市場内訳：地域別

• 北米
  • 米国
  • カナダ
• アジア太平洋
  • 中国
  • 日本
  • インド
  • 韓国
  • オーストラリア
  • インドネシア
  • その他
• 欧州
  • ドイツ
  • フランス
  • 英国
  • イタリア
  • スペイン
  • ロシア
  • その他
• ラテンアメリカ
  • ブラジル
  • メキシコ
  • その他
• 中東・アフリカ
  • 市場動向
  • 市場内訳：国別
  • 市場予測

第11章 SWOT分析

• 概要
• 強み
• 弱み
• 機会
• 脅威

第12章 バリューチェーン分析

第13章 ポーターのファイブフォース分析

• 概要
• 買い手の交渉力
• 供給企業の交渉力
• 競合の程度
• 新規参入業者の脅威
• 代替品の脅威

第14章 価格分析

第15章 競合情勢

• 市場構造
• 主要企業
• 主要企業のプロファイル
  • Automation Anywhere Inc.
  • Blue Prism Limited
  • HCL Technologies Limited
  • Hewlett Packard Enterprise Development LP
  • International Business Machines Corporation
  • Kofax Inc.
  • Microsoft Corporation
  • NICE
  • Pegasystems Inc.
  • UiPath

List of Figures

• Figure 1: Global: Automation as a Service Market: Major Drivers and Challenges
• Figure 2: Global: Automation as a Service Market: Sales Value (in Billion US$), 2018-2023
• Figure 3: Global: Automation as a Service Market Forecast: Sales Value (in Billion US$), 2024-2032
• Figure 4: Global: Automation as a Service Market: Breakup by Component (in %), 2023
• Figure 5: Global: Automation as a Service Market: Breakup by Business Function (in %), 2023
• Figure 6: Global: Automation as a Service Market: Breakup by Enterprise Size (in %), 2023
• Figure 7: Global: Automation as a Service Market: Breakup by Vertical (in %), 2023
• Figure 8: Global: Automation as a Service Market: Breakup by Region (in %), 2023
• Figure 9: Global: Automation as a Service (Solution) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 10: Global: Automation as a Service (Solution) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 11: Global: Automation as a Service (Services) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 12: Global: Automation as a Service (Services) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 13: Global: Automation as a Service (Information Technology) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 14: Global: Automation as a Service (Information Technology) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 15: Global: Automation as a Service (Sales and Marketing) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 16: Global: Automation as a Service (Sales and Marketing) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 17: Global: Automation as a Service (Operations) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 18: Global: Automation as a Service (Operations) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 19: Global: Automation as a Service (Finance) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 20: Global: Automation as a Service (Finance) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 21: Global: Automation as a Service (Human Resource) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 22: Global: Automation as a Service (Human Resource) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 23: Global: Automation as a Service (Other Business Functions) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 24: Global: Automation as a Service (Other Business Functions) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 25: Global: Automation as a Service (Large Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 26: Global: Automation as a Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 27: Global: Automation as a Service (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 28: Global: Automation as a Service (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 29: Global: Automation as a Service (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 30: Global: Automation as a Service (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 31: Global: Automation as a Service (Telecom and IT) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 32: Global: Automation as a Service (Telecom and IT) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 33: Global: Automation as a Service (Retail and Consumer Goods) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 34: Global: Automation as a Service (Retail and Consumer Goods) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 35: Global: Automation as a Service (Healthcare and Life Sciences) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 36: Global: Automation as a Service (Healthcare and Life Sciences) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 37: Global: Automation as a Service (Manufacturing) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 38: Global: Automation as a Service (Manufacturing) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 39: Global: Automation as a Service (Other Verticals) Market: Sales Value (in Million US$), 2018 & 2023
• Figure 40: Global: Automation as a Service (Other Verticals) Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 41: North America: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 42: North America: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 43: United States: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 44: United States: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 45: Canada: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 46: Canada: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 47: Asia-Pacific: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 48: Asia-Pacific: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 49: China: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 50: China: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 51: Japan: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 52: Japan: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 53: India: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 54: India: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 55: South Korea: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 56: South Korea: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 57: Australia: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 58: Australia: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 59: Indonesia: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 60: Indonesia: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 61: Others: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 62: Others: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 63: Europe: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 64: Europe: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 65: Germany: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 66: Germany: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 67: France: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 68: France: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 69: United Kingdom: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 70: United Kingdom: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 71: Italy: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 72: Italy: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 73: Spain: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 74: Spain: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 75: Russia: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 76: Russia: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 77: Others: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 78: Others: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 79: Latin America: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 80: Latin America: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 81: Brazil: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 82: Brazil: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 83: Mexico: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 84: Mexico: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 85: Others: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 86: Others: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 87: Middle East and Africa: Automation as a Service Market: Sales Value (in Million US$), 2018 & 2023
• Figure 88: Middle East and Africa: Automation as a Service Market: Breakup by Country (in %), 2023
• Figure 89: Middle East and Africa: Automation as a Service Market Forecast: Sales Value (in Million US$), 2024-2032
• Figure 90: Global: Automation as a Service Industry: SWOT Analysis
• Figure 91: Global: Automation as a Service Industry: Value Chain Analysis
• Figure 92: Global: Automation as a Service Industry: Porter's Five Forces Analysis

List of Tables

• Table 1: Global: Automation as a Service Market: Key Industry Highlights, 2023 and 2032
• Table 2: Global: Automation as a Service Market Forecast: Breakup by Component (in Million US$), 2024-2032
• Table 3: Global: Automation as a Service Market Forecast: Breakup by Business Function (in Million US$), 2024-2032
• Table 4: Global: Automation as a Service Market Forecast: Breakup by Enterprise Size (in Million US$), 2024-2032
• Table 5: Global: Automation as a Service Market Forecast: Breakup by Vertical (in Million US$), 2024-2032
• Table 6: Global: Automation as a Service Market Forecast: Breakup by Region (in Million US$), 2024-2032
• Table 7: Global: Automation as a Service Market: Competitive Structure
• Table 8: Global: Automation as a Service Market: Key Players

The global automation as a service market size reached US$ 7.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 49.2 Billion by 2032, exhibiting a growth rate (CAGR) of 22.3% during 2024-2032. The growing need to enhance operational efficiency and deliver substantial cost savings, rising demand for digital tools and solutions, and integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML), to enhance efficiency are some of the major factors propelling the market.

Automation as a Service Market Analysis:

Major Market Drivers: The increasing employment of AaaS, as it allows companies to focus on higher-value activities, boost competitiveness, and achieve faster and more accurate results, is strengthening the market growth. Moreover, the emerging remote work culture across the globe is positively influencing the market.

Key Market Trends: The increasing focus on enhanced safety to avoid cyber threats coupled with the rising number of AaaS providers around the world is propelling the market growth. In addition, the surging adoption of AaaS, as it can contribute to sustainability efforts by reducing paper usage, energy consumption, and carbon emissions through optimized processes is offering lucrative growth opportunities to industry investors.

Competitive Landscape: Some of the prominent companies in the market include Automation Anywhere Inc., Blue Prism Limited, HCL Technologies Limited, Hewlett Packard Enterprise Development LP, International Business Machines Corporation, Kofax Inc., Microsoft Corporation, NICE, Pegasystems Inc., and UiPath., among many others.

Geographical Trends: According to the automation as a service market dynamic, North America exhibits a clear dominance in the market. The ongoing digital transformation across industries in the region is fueling the adoption of automation solutions.

Challenges and Opportunities: Data security and privacy concerns, and lack of skilled resources are hampering the market's growth. However, AaaS offers cost-effective solutions by reducing the need for upfront investments in infrastructure and software. Organizations can scale automation capabilities based on demand, optimizing resource allocation, and operational efficiency.

Automation as a Service Market Trends:

Emerging Remote Work Trends

The shift towards remote and hybrid work models is one of the major factors driving the industry's growth. For instance, according to an article published by Forbes, in 2023, 12.7% of full-time employees worked from home. Simultaneously, a considerable 28.2% of employees adopted a hybrid work approach. Also, by 2025, around 32.6 million Americans will be working remotely. With a large portion of the workforce operating remotely, there is a heightened need for tools and platforms that facilitate seamless virtual collaboration. AaaS solutions enable organizations to automate workflows and processes across distributed teams, ensuring efficient communication, task management, and project coordination. These factors are further contributing to the automation as a service market share.

Rising Demand for Automation

Organizations are increasingly adopting automation to streamline operations and improve efficiency. For instance, according to an article published by Kiss Flow, 73% of IT leaders admit that automation saves around 50% of their time, further improving efficiency. Similarly, 51% agree that automation can lower overall expenses by 10% to 50%. AaaS allows businesses to automate repetitive tasks, workflows, and processes across various departments, such as finance, HR, customer service, IT, etc. By reducing manual effort and minimizing errors, automation enhances overall operational efficiency. These factors are further positively influencing the automation as a service market forecast.

Technological Advancements

The rapid development of new technologies, such as artificial intelligence (AI), machine learning, cloud computing, and the Internet of Things (IoT), as well as their broad use by enterprises, have contributed significantly to the growth of automation as a service (AaaS). AI and ML algorithms enable AaaS platforms to automate complex decision-making processes, predict outcomes, and optimize workflows. For instance, in January 2024, Kyndryl launched a generative artificial intelligence (AI)-powered solution for automating and modernizing commercial processes. Kyndryl's new workflow orchestration services aim to streamline core activities, boost efficiency, and enhance the entire digital workplace experience for both employees and consumers. This is further bolstering the automation as a service market revenue.

Global Automation as a Service Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market report, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on component, business function, enterprise size, and vertical.

Breakup by Component:

Solution

Services

Solution accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the component. This includes solution and services. According to the report, solution represented the largest segment.

According to the automation as a service market outlook, AaaS solution comprises a wide array of automation capabilities, including robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), and various workflow automation tools. It is designed to cater to specific business needs, enabling organizations to automate tasks and processes efficiently. It provides pre-built automation templates and customizable workflows, which makes it easier for businesses to implement automation without extensive coding or development efforts. It allows organizations to automate tasks across departments, from finance and human resources (HR) to customer service and supply chain management.

Breakup by Business Function:

Information Technology

Sales and Marketing

Operations

Finance

Human Resource

Others

Finance holds the largest share in the industry

A detailed breakup and analysis of the market based on the business function has also been provided in the report. This includes information technology, sales and marketing, operations, finance, human resource, and others. According to the report, finance accounted for the largest market share.

According to the automation as a service market overview, finance refers to the automation of financial processes and functions within an organization. It involves the use of AaaS solutions to streamline and optimize financial tasks, such as accounting, invoicing, budgeting, and financial reporting. AaaS solutions tailored for finance functions can handle repetitive and data-intensive financial operations with a high degree of accuracy and efficiency. By automating financial processes, businesses can significantly reduce manual effort, minimize errors, and improve compliance with financial regulations. AaaS solutions in finance often integrate with existing accounting systems and software that makes automation smoother for finance departments. For instance, in March 2024, Microsoft introduced Microsoft Copilot for Finance, an AI-powered workplace automation tool that is part of Microsoft 365 and joins Copilot for Sales and Copilot for tool in the Microsoft Copilot portfolio. The solution is intended to simplify financial data management, automate operations, and provide customers with advice and insights.

Breakup by Enterprise Size:

Large Enterprises

Small and Medium Enterprises

Large enterprises represent the leading market segment

The report has provided a detailed breakup and analysis of the market based on the enterprise size. This includes large enterprises and small and medium enterprises. According to the report, large enterprises represented the largest segment.

Large enterprises typically defined as organizations with a substantial workforce and extensive operations. These organizations often have complex and diverse business processes that can greatly benefit from automation. AaaS solutions tailored for large enterprises are designed to address the scale and complexity of their operations. They offer scalability, allowing these organizations to automate a wide range of functions across various departments, such as finance, human resource (HR), supply chain, and customer service. Large enterprises leverage AaaS to enhance operational efficiency, reduce costs, and accelerate decision-making processes.

Breakup by Vertical:

BFSI

Telecom and IT

Retail and Consumer Goods

Healthcare and Life Sciences

Manufacturing

Others

BFSI exhibits a clear dominance in the market

A detailed breakup and analysis of the market based on the vertical has also been provided in the report. This includes BFSI, telecom and IT, retail and consumer goods, healthcare and life sciences, manufacturing, and others. According to the report, BFSI accounted for the largest market share.

AaaS solutions tailored for BFSI offer automation capabilities that address the specific needs and challenges of financial institutions, including banks, investment firms, and insurance companies. They play a crucial role in automating critical processes, such as customer onboarding, loan origination, fraud detection, and claims processing. These solutions streamline compliance with stringent financial regulations, enhance security measures, and improve customer experiences by reducing processing times. They assist in increasing operational efficiency, reducing operational costs, and improving risk management.

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America leads the market, accounting for the largest automation as a service market share

The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

According to the automation as a service market analysis, North America held the biggest market share due to the presence of major AaaS providers and technology innovators. In addition, the rising adoption of automation, particularly in industries like finance and healthcare is strengthening the growth of the market in the region. Besides this, the growing demand to streamline operations and reduce costs in a business is offering a positive market outlook. In line with this, the increasing need for data security is supporting the growth of the market in the North America region. For instance, in June 2022, Cypress unveiled an all-in-one test automation platform with the goal of integrating and transforming automated testing into continuous testing. Celtra Creative Automation (CA) for Marketing is a production automation solution for businesses aiming to streamline the creative process and improve cooperation throughout the production cycle.

Competitive Landscape:

Several players are continually innovating to develop more advanced and intelligent automation solutions. They are investing in research and development (R&D) activities to enhance their offerings, incorporating artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) capabilities to make their solutions smarter and more adaptable. In addition, major manufacturers are working closely with clients to customize their solutions to specific business needs. They ensure seamless integration with existing systems and processes, making it easier for organizations to adopt and implement automation. Apart from this, key players are prioritizing data security and compliance with industry regulations by investing in advanced security measures to protect sensitive data.

The market research report has provided a comprehensive analysis of the competitive landscape. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

Automation Anywhere Inc.

Blue Prism Limited

HCL Technologies Limited

Hewlett Packard Enterprise Development LP

International Business Machines Corporation

Kofax Inc.

Microsoft Corporation

NICE

Pegasystems Inc.

UiPath

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

Automation as a Service Market Recent Developments:

May 2024: CommBox, AI and automated customer communications provider, launched its new partner program, CommBox Connect.

March 2024: Microsoft introduced Microsoft Copilot for Finance, an AI-powered workplace automation tool that is part of Microsoft 365 and joins Copilot for Sales and Copilot for tool in the Microsoft Copilot portfolio.

January 2024: Kyndryl launched a generative artificial intelligence (AI)-powered solution for automating and modernizing commercial processes.

Key Questions Answered in This Report

• 1. What is the expected growth rate of the global automation as a service market during 2024-2032?
• 2. What are the key factors driving the global automation as a service market?
• 3. What has been the impact of COVID-19 on the global automation as a service market?
• 4. What is the breakup of the global automation as a service market based on the component?
• 5. What is the breakup of the global automation as a service market based on the enterprise size?
• 6. What is the breakup of the global automation as a service market based on the vertical?
• 7. What are the key regions in the global automation as a service market?
• 8. Who are the key players/companies in the global automation as a service market?

Table of Contents

1 Preface

2 Scope and Methodology

• 2.1 Objectives of the Study
• 2.2 Stakeholders
• 2.3 Data Sources
  • 2.3.1 Primary Sources
  • 2.3.2 Secondary Sources
• 2.4 Market Estimation
  • 2.4.1 Bottom-Up Approach
  • 2.4.2 Top-Down Approach
• 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

• 4.1 Overview
• 4.2 Key Industry Trends

5 Global Automation as a Service Market

• 5.1 Market Overview
• 5.2 Market Performance
• 5.3 Impact of COVID-19
• 5.4 Market Forecast

6 Market Breakup by Component

• 6.1 Solution
  • 6.1.1 Market Trends
  • 6.1.2 Market Forecast
• 6.2 Services
  • 6.2.1 Market Trends
  • 6.2.2 Market Forecast

7 Market Breakup by Business Function

• 7.1 Information Technology
  • 7.1.1 Market Trends
  • 7.1.2 Market Forecast
• 7.2 Sales and Marketing
  • 7.2.1 Market Trends
  • 7.2.2 Market Forecast
• 7.3 Operations
  • 7.3.1 Market Trends
  • 7.3.2 Market Forecast
• 7.4 Finance
  • 7.4.1 Market Trends
  • 7.4.2 Market Forecast
• 7.5 Human Resource
  • 7.5.1 Market Trends
  • 7.5.2 Market Forecast
• 7.6 Others
  • 7.6.1 Market Trends
  • 7.6.2 Market Forecast

8 Market Breakup by Enterprise Size

• 8.1 Large Enterprises
  • 8.1.1 Market Trends
  • 8.1.2 Market Forecast
• 8.2 Small and Medium Enterprises
  • 8.2.1 Market Trends
  • 8.2.2 Market Forecast

9 Market Breakup by Vertical

• 9.1 BFSI
  • 9.1.1 Market Trends
  • 9.1.2 Market Forecast
• 9.2 Telecom and IT
  • 9.2.1 Market Trends
  • 9.2.2 Market Forecast
• 9.3 Retail and Consumer Goods
  • 9.3.1 Market Trends
  • 9.3.2 Market Forecast
• 9.4 Healthcare and Life Sciences
  • 9.4.1 Market Trends
  • 9.4.2 Market Forecast
• 9.5 Manufacturing
  • 9.5.1 Market Trends
  • 9.5.2 Market Forecast
• 9.6 Others
  • 9.6.1 Market Trends
  • 9.6.2 Market Forecast

10 Market Breakup by Region

• 10.1 North America
  • 10.1.1 United States
    • 10.1.1.1 Market Trends
    • 10.1.1.2 Market Forecast
  • 10.1.2 Canada
    • 10.1.2.1 Market Trends
    • 10.1.2.2 Market Forecast
• 10.2 Asia-Pacific
  • 10.2.1 China
    • 10.2.1.1 Market Trends
    • 10.2.1.2 Market Forecast
  • 10.2.2 Japan
    • 10.2.2.1 Market Trends
    • 10.2.2.2 Market Forecast
  • 10.2.3 India
    • 10.2.3.1 Market Trends
    • 10.2.3.2 Market Forecast
  • 10.2.4 South Korea
    • 10.2.4.1 Market Trends
    • 10.2.4.2 Market Forecast
  • 10.2.5 Australia
    • 10.2.5.1 Market Trends
    • 10.2.5.2 Market Forecast
  • 10.2.6 Indonesia
    • 10.2.6.1 Market Trends
    • 10.2.6.2 Market Forecast
  • 10.2.7 Others
    • 10.2.7.1 Market Trends
    • 10.2.7.2 Market Forecast
• 10.3 Europe
  • 10.3.1 Germany
    • 10.3.1.1 Market Trends
    • 10.3.1.2 Market Forecast
  • 10.3.2 France
    • 10.3.2.1 Market Trends
    • 10.3.2.2 Market Forecast
  • 10.3.3 United Kingdom
    • 10.3.3.1 Market Trends
    • 10.3.3.2 Market Forecast
  • 10.3.4 Italy
    • 10.3.4.1 Market Trends
    • 10.3.4.2 Market Forecast
  • 10.3.5 Spain
    • 10.3.5.1 Market Trends
    • 10.3.5.2 Market Forecast
  • 10.3.6 Russia
    • 10.3.6.1 Market Trends
    • 10.3.6.2 Market Forecast
  • 10.3.7 Others
    • 10.3.7.1 Market Trends
    • 10.3.7.2 Market Forecast
• 10.4 Latin America
  • 10.4.1 Brazil
    • 10.4.1.1 Market Trends
    • 10.4.1.2 Market Forecast
  • 10.4.2 Mexico
    • 10.4.2.1 Market Trends
    • 10.4.2.2 Market Forecast
  • 10.4.3 Others
    • 10.4.3.1 Market Trends
    • 10.4.3.2 Market Forecast
• 10.5 Middle East and Africa
  • 10.5.1 Market Trends
  • 10.5.2 Market Breakup by Country
  • 10.5.3 Market Forecast

11 SWOT Analysis

• 11.1 Overview
• 11.2 Strengths
• 11.3 Weaknesses
• 11.4 Opportunities
• 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

• 13.1 Overview
• 13.2 Bargaining Power of Buyers
• 13.3 Bargaining Power of Suppliers
• 13.4 Degree of Competition
• 13.5 Threat of New Entrants
• 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

• 15.1 Market Structure
• 15.2 Key Players
• 15.3 Profiles of Key Players
  • 15.3.1 Automation Anywhere Inc.
    • 15.3.1.1 Company Overview
    • 15.3.1.2 Product Portfolio
  • 15.3.2 Blue Prism Limited
    • 15.3.2.1 Company Overview
    • 15.3.2.2 Product Portfolio
    • 15.3.2.3 Financials
  • 15.3.3 HCL Technologies Limited
    • 15.3.3.1 Company Overview
    • 15.3.3.2 Product Portfolio
    • 15.3.3.3 Financials
    • 15.3.3.4 SWOT Analysis
  • 15.3.4 Hewlett Packard Enterprise Development LP
    • 15.3.4.1 Company Overview
    • 15.3.4.2 Product Portfolio
    • 15.3.4.3 Financials
    • 15.3.4.4 SWOT Analysis
  • 15.3.5 International Business Machines Corporation
    • 15.3.5.1 Company Overview
    • 15.3.5.2 Product Portfolio
    • 15.3.5.3 Financials
    • 15.3.5.4 SWOT Analysis
  • 15.3.6 Kofax Inc.
    • 15.3.6.1 Company Overview
    • 15.3.6.2 Product Portfolio
  • 15.3.7 Microsoft Corporation
    • 15.3.7.1 Company Overview
    • 15.3.7.2 Product Portfolio
    • 15.3.7.3 Financials
    • 15.3.7.4 SWOT Analysis
  • 15.3.8 NICE
    • 15.3.8.1 Company Overview
    • 15.3.8.2 Product Portfolio
  • 15.3.9 Pegasystems Inc.
    • 15.3.9.1 Company Overview
    • 15.3.9.2 Product Portfolio
    • 15.3.9.3 Financials
    • 15.3.9.4 SWOT Analysis
  • 15.3.10 UiPath
    • 15.3.10.1 Company Overview
    • 15.3.10.2 Product Portfolio