米国のエンタープライズ・コラボレーション市場：市場規模・シェア・動向分析 (種類別・組織規模別・展開方式別・最終用途別)、セグメント別予測 (2025年～2030年)

米国のエンタープライズ・コラボレーション市場の動向：

米国のエンタープライズ・コラボレーションの市場規模は2024年に119億8,000万米ドルと推計され、2025年から2030年にかけてCAGR 10.3％で成長すると予測されています。

組織全体でハイブリッドワークやリモートワークモデルの採用が拡大していることが、エンタープライズ・コラボレーションツールの需要を大きく促進しています。

クラウドベースのプラットフォームが急増し、リアルタイムのメッセージング、ビデオ会議、文書共有などのコラボレーション機能が統合されたことで、ワークフローが合理化され、チームの効率が向上しています。インテリジェントなスケジューリング、自動テープ起こし、スマートなタスク管理といったAI主導の機能との統合は、市場内の革新と競争をさらに促進しています。従業員のエクスペリエンスとデジタルワークプレイスの変革を重視する傾向が強まっていることも、引き続きマーケット成長の大きな起爆剤となっています。

米国のエンタープライズ・コラボレーション業界は、リモートワークやハイブリッドワークモデルへのシフトの増加により、先進的なデジタルコラボレーションツールの導入を迫られています。企業は業務の敏捷性と従業員の生産性を優先しており、ビデオ会議、インスタントメッセージング、プロジェクト管理、文書共有をサポートする統合プラットフォームへの需要が高まっています。大手企業は、分散したチーム間のシームレスなコミュニケーションを促進し、ビジネスの継続性と従業員のエンゲージメントを確保するソリューションに投資しています。

加えて、医療、教育、金融、政府などの業界でDX (デジタルトランスフォーメーション) への注目が高まっており、エンタープライズ・コラボレーション業界の導入が加速しています。クラウドへの移行、サイバーセキュリティの強化、HIPAAやCCPAといった米国の規制が義務付けるデータコンプライアンスといった取り組みが、安全で拡張性が高く、コンプライアンスに準拠したコラボレーションツールの導入を企業に促しており、米国のエンタープライズ・コラボレーション業界の需要を高めています。

さらに、米国全土における5Gインフラの拡大により、クラウドベースのコラボレーションプラットフォームへのアクセスがより高速かつ信頼性の高いものとなり、特にモバイルワーカーやフィールドワーカーに恩恵をもたらしています。この接続性の向上は、リアルタイムの更新、遠隔トレーニング、ダイナミックなチーム連携をサポートし、企業の俊敏性を強化することで、市場の成長をさらに加速させます。

さらに、従業員の経験や職場のウェルネスが重視されるようになったことで、感情分析、仮想ホワイトボード、ワークフローの自動化など、AI主導の機能を統合したプラットフォームの利用が促進されています。これらのテクノロジーは、チームの生産性と創造性を高めると同時に、デジタル疲労を軽減します。企業は柔軟性、包括性、持続可能性を優先してコミュニケーションエコシステムを構築しているため、米国のエンタープライズ・コラボレーション業界は業種や組織規模を問わず持続的な成長が見込まれています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 米国のエンタープライズ・コラボレーション市場：業界展望

• 市場系統の見通し
• 市場力学
• 米国のエンタープライズ・コラボレーション市場：分析ツール

第4章 米国のエンタープライズ・コラボレーション市場：種類別の推定・動向分析

• 変動分析と市場シェア：種類別（2024年・2030年）
• 種類別
  • ソリューション
  • サービス

第5章 米国のエンタープライズ・コラボレーション市場：組織規模別の推定・動向分析

• 変動分析と市場シェア：組織規模別（2024年・2030年）
• 組織規模別
  • 大企業
  • 中小企業

第6章 米国のエンタープライズ・コラボレーション市場：展開方式別の推定・動向分析

• 変動分析と市場シェア：展開方式別（2024年・2030年）
• 展開方式別
  • オンプレミス
  • クラウドベース

第7章 米国のエンタープライズ・コラボレーション市場：最終用途別の推定・動向分析

• 変動分析と市場シェア：最終用途別（2024年・2030年）
• 最終用途別
  • IT・通信
  • BFSI
  • 医療
  • 小売業・消費財
  • 製造業
  • 教育
  • 旅行・ホスピタリティ
  • その他

第8章 米国のエンタープライズ・コラボレーション市場：競合情勢

• 企業分類
• 企業の市場ポジショニング
• 企業ヒートマップ分析
• 企業プロファイル/上場企業
  • Microsoft
  • Google LLC
  • Cisco Systems, Inc.
  • Slack Technologies, LLC
  • Zoom Communications, Inc.
  • Salesforce, Inc.
  • Asana, Inc.
  • RingCentral, Inc.
  • Notion Labs, Inc.
  • Smartsheet Inc.

List of Tables

• Table 1 U.S Enterprise Collaboration Market - Key Market Driver Impact
• Table 2 U.S Enterprise Collaboration Market - Key Market Restraint Impact
• Table 3 U.S Enterprise Collaboration Market - Key Market Opportunities
• Table 4 U.S Enterprise Collaboration Market - Key Market Challenges
• Table 5 U.S Enterprise Collaboration Market Revenue Estimates and Forecast, By Type, 2018 - 2030 (USD Billion)
• Table 6 U.S Enterprise Collaboration Market Revenue Estimates and Forecast, By Organization Size, 2018 - 2030 (USD Billion)
• Table 7 U.S Enterprise Collaboration Market Revenue Estimates and Forecast, By Deployment Mode, 2018 - 2030 (USD Billion)
• Table 8 U.S Enterprise Collaboration Market Revenue Estimates and Forecast, By End Use, 2018 - 2030 (USD Billion)
• Table 9 Solution Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 10 Services Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 11 Large Enterprises Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 12 Small and Medium Enterprises (SMEs) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 13 On-premises Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 14 Cloud-based Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 15 IT & Telecom Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 16 BFSI Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 17 Healthcare Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 18 Retail & Consumer Goods Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 19 Manufacturing Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 20 Education Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 21 Travel & Hospitality Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)
• Table 22 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Billion)

List of Figures

• Fig. 1 U.S Enterprise collaboration market segmentation
• Fig. 2 Information procurement
• Fig. 3 Data analysis models
• Fig. 4 Market formulation and validation
• Fig. 5 Data validating & publishing
• Fig. 6 U.S Enterprise collaboration market snapshot
• Fig. 7 U.S Enterprise collaboration market segment snapshot
• Fig. 8 U.S Enterprise collaboration market competitive landscape snapshot
• Fig. 9 Market research process
• Fig. 10 Market driver relevance analysis (current & future impact)
• Fig. 11 Market restraint relevance analysis (current & future impact)
• Fig. 12 U.S Enterprise collaboration market, by type, key takeaways, 2018 - 2030, revenue (USD Billion)
• Fig. 13 U.S Enterprise collaboration market, by type: market share, 2024 & 2030
• Fig. 14 Solution market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 15 Services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 16 U.S Enterprise collaboration market, by organization size, key takeaways, 2018 - 2030, revenue (USD Billion)
• Fig. 17 U.S Enterprise collaboration market, by organization size: market share, 2024 & 2030
• Fig. 18 Large enterprises market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 19 Small and medium enterprises (SMEs) market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 20 U.S Enterprise collaboration market, by deployment mode, key takeaways, 2018 - 2030, revenue (USD Billion)
• Fig. 21 U.S Enterprise collaboration market, by deployment mode: market share, 2024 & 2030
• Fig. 22 On-premises market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 23 Cloud-based market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 24 U.S Enterprise collaboration market, by end use, key takeaways, 2018 - 2030, revenue (USD Billion)
• Fig. 25 U.S Enterprise collaboration market, by end use: market share, 2024 & 2030
• Fig. 26 IT & telecom market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 27 BFSI market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 28 Healthcare market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 29 Retail & consumer goods market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 30 Manufacturing market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 31 Education market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 32 Travel & hospitality market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 33 Others market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 34 Key Company Categorization
• Fig. 35 Company Market Positioning
• Fig. 36 Strategic Framework

U.S. Enterprise Collaboration Market Trends:

The U.S. enterprise collaboration market size was estimated at USD 11.98 billion in 2024 and is projected to grow at a CAGR of 10.3% from 2025 to 2030. The growing adoption of hybrid and remote work models across organizations is significantly driving the demand for enterprise collaboration tools.

The surge in cloud-based platforms and the integration of collaboration features such as real-time messaging, video conferencing, and document sharing are streamlining workflows and enhancing team efficiency. Integration with AI-driven features like intelligent scheduling, automated transcription, and smart task management is further fueling innovation and competitiveness within the market. The increasing emphasis on employee experience and digital workplace transformation continues to be a major catalyst for market growth.

The U.S. enterprise collaboration industry is being driven by the increasing shift toward remote and hybrid work models, compelling organizations to adopt advanced digital collaboration tools. Businesses prioritize operational agility and employee productivity, there is a growing demand for integrated platforms that support video conferencing, instant messaging, project management, and document sharing. Major enterprises are investing in solutions that foster seamless communication across distributed teams, ensuring business continuity and workforce engagement.

In addition, the rising focus on digital transformation across sectors such as healthcare, education, finance, and government is accelerating the adoption of the enterprise collaboration industry. Initiatives such as cloud migration, cybersecurity enhancements, and data compliance mandated by U.S. regulations like HIPAA and CCPA are pushing companies to deploy secure, scalable, and compliant collaboration tools, thereby increasing demand for the U.S. enterprise collaboration industry.

Furthermore, the expansion of 5G infrastructure across the United States is enabling faster and more reliable access to cloud-based collaboration platforms, particularly benefiting mobile and field-based workers. This improved connectivity supports real-time updates, remote training, and dynamic team coordination, strengthening enterprise agility, further accelerating market growth.

Moreover, the growing emphasis on employee experience and workplace wellness is encouraging the use of platforms that integrate AI-driven features like sentiment analysis, virtual whiteboards, and workflow automation. These technologies enhance team productivity and creativity while reducing digital fatigue. Organizations prioritize flexibility, inclusivity, and sustainability in their communication ecosystems, the U.S. enterprise collaboration industry is expected to experience sustained growth across industries and organizational sizes.

U.S. Enterprise Collaboration Market Report Segmentation

This report forecasts revenue growth at the country level and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the U.S. enterprise collaboration market report based on types, organization size, deployment mode, and end-use:

• Type Outlook (Revenue, USD Billion, 2018 - 2030)
• Solution
• Services
• Organization Size Outlook (Revenue, USD Billion, 2018 - 2030)
• Large Enterprises
• Small and Medium Enterprises (SMEs)
• Deployment Mode Outlook (Revenue, USD Billion, 2018 - 2030)
• On-premises
• Cloud-based
• End-use Outlook (Revenue, USD Billion, 2018 - 2030
• IT & Telecom
• BFSI
• Healthcare
• Retail & Consumer Goods
• Manufacturing
• Education
• Travel & Hospitality
• Others

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation & Scope
• 1.2. Market Definitions
• 1.3. Information Procurement
  • 1.3.1. Information analysis
  • 1.3.2. Market formulation & data visualization
  • 1.3.3. Data validation & publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. U.S. Enterprise Collaboration Market - Industry Outlook

• 3.1. Market Lineage Outlook
• 3.2. Market Dynamics
  • 3.2.1. Market Driver Analysis
  • 3.2.2. Market Restraint Analysis
  • 3.2.3. Deployment Challenge
• 3.3. U.S. Enterprise Collaboration Market Analysis Tools
  • 3.3.1. Deployment Analysis - Porter's
    • 3.3.1.1. Bargaining power of the suppliers
    • 3.3.1.2. Bargaining power of the buyers
    • 3.3.1.3. Threats of substitution
    • 3.3.1.4. Threats from new entrants
    • 3.3.1.5. Competitive rivalry
  • 3.3.2. PESTEL Analysis
    • 3.3.2.1. Political landscape
    • 3.3.2.2. Economic landscape
    • 3.3.2.3. Social landscape
    • 3.3.2.4. Technological landscape
    • 3.3.2.5. Environmental landscape
    • 3.3.2.6. Legal landscape

Chapter 4. U.S. Enterprise Collaboration: Type Estimates & Trend Analysis

• 4.1. Type Movement Analysis & Market Share, 2024 & 2030
• 4.2. U.S. Enterprise Collaboration Market Estimates & Forecast, By Type (USD Billion)
  • 4.2.1. Solution
    • 4.2.1.1. Solution Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.2.2. Services
    • 4.2.2.1. Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. U.S. Enterprise Collaboration: Organization Size Estimates & Trend Analysis

• 5.1. Organization Size Movement Analysis & Market Share, 2024 & 2030
• 5.2. U.S. Enterprise Collaboration Market Estimates & Forecast, By Organization Size (USD Billion)
  • 5.2.1. Large Enterprises
    • 5.2.1.1. Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.2.2. Small and Medium Enterprises (SMEs)
    • 5.2.2.1. Small and Medium Enterprises (SMEs) Market Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. U.S. Enterprise Collaboration: Deployment Mode Estimates & Trend Analysis

• 6.1. Deployment Mode Movement Analysis & Market Share, 2024 & 2030
• 6.2. U.S. Enterprise Collaboration Market Estimates & Forecast, By Deployment Mode (USD Billion)
  • 6.2.1. On-premises
    • 6.2.1.1. On-premises Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.2.2. Cloud-based
    • 6.2.2.1. Cloud-based Market Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. U.S. Enterprise Collaboration: End Use Estimates & Trend Analysis

• 7.1. End Use Movement Analysis & Market Share, 2024 & 2030
• 7.2. U.S. Enterprise Collaboration Market Estimates & Forecast, By End Use (USD Billion)
  • 7.2.1. IT & Telecom
    • 7.2.1.1. IT & Telecom Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.2. BFSI
    • 7.2.2.1. BFSI Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.3. Healthcare
    • 7.2.3.1. Healthcare Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.4. Retail & Consumer Goods
    • 7.2.4.1. Retail & Consumer Goods Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.5. Manufacturing
    • 7.2.5.1. Manufacturing Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.6. Education
    • 7.2.6.1. Education Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.7. Travel & Hospitality
    • 7.2.7.1. Travel & Hospitality Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.2.8. Others
    • 7.2.8.1. Others Market Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. U.S. Enterprise Collaboration Market - Competitive Landscape

• 8.1. Company Categorization
• 8.2. Company Market Positioning
• 8.3. Company Heat Map Analysis
• 8.4. Company Profiles/Listing
  • 8.4.1. Microsoft
    • 8.4.1.1. Participant's Overview
    • 8.4.1.2. Financial Performance
    • 8.4.1.3. Product Benchmarking
    • 8.4.1.4. Recent Developments
  • 8.4.2. Google LLC
    • 8.4.2.1. Participant's Overview
    • 8.4.2.2. Financial Performance
    • 8.4.2.3. Product Benchmarking
    • 8.4.2.4. Recent Developments
  • 8.4.3. Cisco Systems, Inc.
    • 8.4.3.1. Participant's Overview
    • 8.4.3.2. Financial Performance
    • 8.4.3.3. Product Benchmarking
    • 8.4.3.4. Recent Developments
  • 8.4.4. Slack Technologies, LLC
    • 8.4.4.1. Participant's Overview
    • 8.4.4.2. Financial Performance
    • 8.4.4.3. Product Benchmarking
    • 8.4.4.4. Recent Developments
  • 8.4.5. Zoom Communications, Inc.
    • 8.4.5.1. Participant's Overview
    • 8.4.5.2. Financial Performance
    • 8.4.5.3. Product Benchmarking
    • 8.4.5.4. Recent Developments
  • 8.4.6. Salesforce, Inc.
    • 8.4.6.1. Participant's Overview
    • 8.4.6.2. Financial Performance
    • 8.4.6.3. Product Benchmarking
    • 8.4.6.4. Recent Developments
  • 8.4.7. Asana, Inc.
    • 8.4.7.1. Participant's Overview
    • 8.4.7.2. Financial Performance
    • 8.4.7.3. Product Benchmarking
    • 8.4.7.4. Recent Developments
  • 8.4.8. RingCentral, Inc.
    • 8.4.8.1. Participant's Overview
    • 8.4.8.2. Financial Performance
    • 8.4.8.3. Product Benchmarking
    • 8.4.8.4. Recent Developments
  • 8.4.9. Notion Labs, Inc.
    • 8.4.9.1. Participant's Overview
    • 8.4.9.2. Financial Performance
    • 8.4.9.3. Product Benchmarking
    • 8.4.9.4. Recent Developments
  • 8.4.10. Smartsheet Inc.
    • 8.4.10.1. Participant's Overview
    • 8.4.10.2. Financial Performance
    • 8.4.10.3. Product Benchmarking
    • 8.4.10.4. Recent Developments