Product Code: GVR-3-68038-017-0
Interactive Kiosk Market Growth & Trends:
The global interactive kiosk market size is estimated to reach USD 52.74 billion by 2030, registering a CAGR of 7.2% from 2025 to 2030, according to a new report by Grand View Research, Inc. Increasing consumer involvement in the purchase process and an extensive focus on customized service delivery by industry players are the major factors driving the adoption of interactive kiosks. The geographical expansion and service enhancement using interactive kiosks enable companies to offer convenient, swift, and hassle-free service to customers with enhanced safety and security. The North American regional market dominated the global market in 2021.
The region's growth can be attributed to incumbents of the retail and BFSI verticals, who continue to deploy interactive kiosks as part of their efforts to enhance the consumer experience. However, the Asia Pacific regional market is expected to register the fastest CAGR over the forecast period as the retail, hospitality, BFSI, and healthcare verticals continue to grow. Incumbents of these industries continue to emphasize customer engagement. Based on end uses, the market has been further segmented into BFSI, retail, food & beverage, healthcare, government, travel & tourism, and others. Manufacturers have developed multiple self-service kiosks solutions for segments, such as travel & tourism, and healthcare.
These interactive kiosks enable customers to carry out self-check-in/-out in hotels, carry out self-baggage check-in, book tickets, view product information, book appointments, and so on. Stringent regulatory and legal standards, such as the General Data Protection Regulation (EU GDPR), Americans with Disabilities Act (ADA), and UL standards, are the significant challenges impacting the broader adoption of interactive self-service kiosks. GDPR compliance focuses on protecting customers' private data to enhance safety and prevent unauthorized access to private information. The ADA standards provide access specifications to any public access system for disabled individuals. However, the threat of cyber-attacks and high costs of installation, maintenance, &support may hinder the market growth.
Interactive Kiosk Market Report Highlights:
- Based on components, the hardware segment dominated the industry and accounted for a revenue share of over 44.0% in 2024, due to rising demand for self-service solutions, and evolving customer expectations.
- By type, the automated teller machines (ATMs) segment dominated the industry and accounted for a revenue share of nearly 50.0% in 2024, due to the increasing demand for self-service banking in both developed and emerging economies.
- The BFSI end-use segment dominated the industry and accounted for a revenue share of over 53.0% in 2024, driven by the sector's ongoing digital transformation and the need to enhance customer engagement while optimizing operational efficiency.
- The Asia Pacific is expected to register the fastest CAGR of 10.0% over the forecast period.
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Methodology segmentation & scope
- 1.2. Market Definitions
- 1.3. Research Methodology
- 1.3.1. Information Procurement
- 1.3.2. Information or Data Analysis
- 1.3.3. Market Formulation & Data Visualization
- 1.3.4. Data Validation & Publishing
- 1.4. Research Scope and Assumptions
- 1.4.1. List of Data Sources
Chapter 2. Executive Summary
- 2.1. Market Outlook
- 2.2. Segment Outlook
- 2.3. Competitive Insights
Chapter 3. Interactive Kiosk Variables, Trends & Scope
- 3.1. Market Introduction/Lineage Outlook
- 3.2. Industry Value Chain Analysis
- 3.3. Market Dynamics
- 3.3.1. Market Drivers Analysis
- 3.3.2. Market Restraints Analysis
- 3.3.3. Industry Opportunities
- 3.4. Interactive Kiosk Analysis Tools
- 3.4.1. Porter's Analysis
- 3.4.1.1. Bargaining power of the suppliers
- 3.4.1.2. Bargaining power of the buyers
- 3.4.1.3. Threats of substitution
- 3.4.1.4. Threats from new entrants
- 3.4.2. PESTEL Analysis
- 3.4.2.1. Political landscape
- 3.4.2.2. Economic and Social Landscape
- 3.4.2.3. Technological landscape
- 3.4.2.4. Environmental landscape
- 3.4.2.5. Legal landscape
Chapter 4. Interactive Kiosk Market: Component Estimates & Trend Analysis
- 4.1. Segment Dashboard
- 4.2. Interactive Kiosk: Component Movement Analysis, 2024 & 2030 (USD Billion)
- 4.3. Hardware
- 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.2. Display
- 4.3.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.3. Printer
- 4.3.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.3.4. Others
- 4.3.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4. Software
- 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.2. Windows
- 4.4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.3. Android
- 4.4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.4. Linux
- 4.4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.4.5. Others
- 4.4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.5. Services
- 4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.5.2. Integration & Deployment
- 4.5.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 4.5.3. Managed Services
- 4.5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 5. Interactive Kiosk Market: Type Estimates & Trend Analysis
- 5.1. Segment Dashboard
- 5.2. Interactive Kiosk: Type Movement Analysis, 2024 & 2030 (USD Billion)
- 5.3. Automated Teller Machines (ATMs)
- 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.4. Retail Self-Checkout Kiosk
- 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.5. Self Service Kiosk
- 5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 5.6. Vending Kiosk
- 5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 6. Interactive Kiosk Market: End Use Estimates & Trend Analysis
- 6.1. Segment Dashboard
- 6.2. Interactive Kiosk: End Use Movement Analysis, 2024 & 2030 (USD Billion)
- 6.3. BFSI
- 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.4. Retail
- 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.5. Food & Beverage
- 6.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.6. Healthcare
- 6.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.7. Government
- 6.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.8. Travel & Tourism
- 6.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 6.9. Others
- 6.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
Chapter 7. Interactive Kiosk Market: Regional Estimates & Trend Analysis
- 7.1. Interactive Kiosk Share, By Region, 2024 & 2030 (USD Billion)
- 7.2. North America
- 7.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.2.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.2.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.2.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.2.5. U.S.
- 7.2.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.2.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.2.5.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.2.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.2.6. Canada
- 7.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.2.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.2.6.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.2.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.2.7. Mexico
- 7.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.2.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.2.7.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.2.7.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.3. Europe
- 7.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.3.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.3.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.3.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.3.5. UK
- 7.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.3.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.3.5.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.3.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.3.6. Germany
- 7.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.3.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.3.6.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.3.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.3.7. France
- 7.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.3.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.3.7.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.3.7.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.4. Asia Pacific
- 7.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.4.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.4.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.4.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.4.5. China
- 7.4.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.4.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.4.5.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.4.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.4.6. India
- 7.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.4.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.4.6.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.4.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.4.7. Japan
- 7.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.4.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.4.7.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.4.7.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.4.8. Australia
- 7.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.4.8.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.4.8.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.4.8.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.4.9. South Korea
- 7.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.4.9.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.4.9.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.4.9.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.5. Latin America
- 7.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.5.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.5.5. Brazil
- 7.5.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.5.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.5.5.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.5.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.6. Middle East & Africa
- 7.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.6.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.6.5. Saudi Arabia
- 7.6.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.6.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.6.5.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.6.5.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.6.6. UAE
- 7.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.6.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.6.6.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.6.6.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
- 7.6.7. South Africa
- 7.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
- 7.6.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
- 7.6.7.3. Market estimates and forecast by type, 2018 - 2030 (Revenue, USD Billion)
- 7.6.7.4. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
Chapter 8. Competitive Landscape
- 8.1. Recent Developments & Impact Analysis by Key Market Participants
- 8.2. Company Categorization
- 8.3. Company Market Share Analysis
- 8.4. Company Heat Map Analysis
- 8.5. Strategy Mapping
- 8.5.1. Expansion
- 8.5.2. Mergers & Acquisition
- 8.5.3. Partnerships & Collaborations
- 8.5.4. New Product Launches
- 8.5.5. Research And Development
- 8.6. Company Profiles
- 8.6.1. Advantech Co., Ltd.
- 8.6.1.1. Participant's Overview
- 8.6.1.2. Financial Performance
- 8.6.1.3. Product Benchmarking
- 8.6.1.4. Recent Developments
- 8.6.2. Diebold Nixdorf, Incorporated
- 8.6.2.1. Participant's Overview
- 8.6.2.2. Financial Performance
- 8.6.2.3. Product Benchmarking
- 8.6.2.4. Recent Developments
- 8.6.3. DynaTouch Corporation
- 8.6.3.1. Participant's Overview
- 8.6.3.2. Financial Performance
- 8.6.3.3. Product Benchmarking
- 8.6.3.4. Recent Developments
- 8.6.4. Embross
- 8.6.4.1. Participant's Overview
- 8.6.4.2. Financial Performance
- 8.6.4.3. Product Benchmarking
- 8.6.4.4. Recent Developments
- 8.6.5. Frank Mayer and Associates, Inc.
- 8.6.5.1. Participant's Overview
- 8.6.5.2. Financial Performance
- 8.6.5.3. Product Benchmarking
- 8.6.5.4. Recent Developments
- 8.6.6. Glory Global Solutions Ltd.
- 8.6.6.1. Participant's Overview
- 8.6.6.2. Financial Performance
- 8.6.6.3. Product Benchmarking
- 8.6.6.4. Recent Developments
- 8.6.7. GRGBanking
- 8.6.7.1. Participant's Overview
- 8.6.7.2. Financial Performance
- 8.6.7.3. Product Benchmarking
- 8.6.7.4. Recent Developments
- 8.6.8. IER
- 8.6.8.1. Participant's Overview
- 8.6.8.2. Financial Performance
- 8.6.8.3. Product Benchmarking
- 8.6.8.4. Recent Developments
- 8.6.9. Kiosk Innovations
- 8.6.9.1. Participant's Overview
- 8.6.9.2. Financial Performance
- 8.6.9.3. Product Benchmarking
- 8.6.9.4. Recent Developments
- 8.6.10. Meridian Kiosks
- 8.6.10.1. Participant's Overview
- 8.6.10.2. Financial Performance
- 8.6.10.3. Product Benchmarking
- 8.6.10.4. Recent Developments
- 8.6.11. NCR VOYIX
- 8.6.11.1. Participant's Overview
- 8.6.11.2. Financial Performance
- 8.6.11.3. Product Benchmarking
- 8.6.11.4. Recent Developments
- 8.6.12. Olea Kiosks, Inc.
- 8.6.12.1. Participant's Overview
- 8.6.12.2. Financial Performance
- 8.6.12.3. Product Benchmarking
- 8.6.12.4. Recent Developments
- 8.6.13. REDYREF
- 8.6.13.1. Participant's Overview
- 8.6.13.2. Financial Performance
- 8.6.13.3. Product Benchmarking
- 8.6.13.4. Recent Developments
- 8.6.14. SAMSUNG
- 8.6.14.1. Participant's Overview
- 8.6.14.2. Financial Performance
- 8.6.14.3. Product Benchmarking
- 8.6.14.4. Recent Developments
- 8.6.15. Slabb Kiosks
- 8.6.15.1. Participant's Overview
- 8.6.15.2. Financial Performance
- 8.6.15.3. Product Benchmarking
- 8.6.15.4. Recent Developments