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会話型AIの世界市場 (2018-2028年)：コンポーネント・タイプ・展開モード・技術・組織規模・産業・統合モード・地域別の動向分析・競合市場シェア・予測

Conversational AI Market, By Component, By Type, By Deployment Mode, By Technology, By Organization Size, By Vertical, By Mode of Integration, By Region, Trend Analysis, Competitive Market Share & Forecast, 2018-2028
出版日: | 発行: Blueweave Consulting | ページ情報: 英文 189 Pages | 納期: 2～3営業日

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=158.97円
会話型AIの世界市場 (2018-2028年)：コンポーネント・タイプ・展開モード・技術・組織規模・産業・統合モード・地域別の動向分析・競合市場シェア・予測
出版日: 2022年04月12日
発行: Blueweave Consulting
ページ情報: 英文 189 Pages
納期: 2～3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

会話型AIの市場規模は、2021年の69億米ドルから、予測期間中は23.4％のCAGRで推移し、2028年末には約299億米ドルの収益規模に成長すると予測されています。

カスタマーエクスペリエンスの向上のため、企業によるカスタマーサポートサービスへの需要が高まっており、市場成長を促進しています。また、BFSI、メディア&エンターテイメント、ヘルスケア&ライフサイエンス、旅行・ホスピタリティなど、さまざまな産業分野での採用が増加しており、予測期間中の市場に有利な成長機会をもたらすと予想されています。

当レポートでは、世界の会話型AIの市場を調査し、市場概要、市場成長への各種影響因子の分析、技術動向、法規制環境、市場規模の推移・予測、各種区分・地域/主要国別の内訳、競合環境、主要企業のプロファイルなどをまとめています。

目次

第1章 調査の枠組み

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 世界の会話型AI市場の洞察

  • バリューチェーン分析
  • DROC分析
    • 成長要因
    • 抑制要因
    • 市場機会
    • 課題
  • 技術環境・最近の展開
  • 規制の枠組み
  • ポーターのファイブフォース分析

第5章 世界の会話型AI市場の概要

  • 市場規模・予測
  • 市場シェア・予測
    • コンポーネント別
      • ソリューション
      • サービス
    • タイプ別
      • チャットボット
      • インテリジェントバーチャルアシスタント
    • 展開モード別
      • クラウド
      • オンプレミス
    • 技術別
      • 機械学習・ディープラーニング
      • 自然言語処理（NLP）
      • 自動音声認識（ASR）
    • 組織規模別
      • 大企業
      • 中小企業
    • 産業別
      • 銀行・金融サービス・保険
      • ヘルスケア&ライフサイエンス
      • IT・通信
      • 小売・eコマース
      • その他
    • 統合モード別
      • Webベース
      • アプリベース
      • 電話
    • 地域別
      • 北米
      • 欧州
      • アジア太平洋
      • ラテンアメリカ
      • 中東・アフリカ

第6章 北米の会話型AI市場

第7章 欧州の会話型AI市場

第8章 アジア太平洋地域の会話型AI市場

第9章 ラテンアメリカの会話型AI市場

第10章 中東・アフリカの会話型AI市場

第11章 競合情勢

  • 主要企業と提供製品のリスト
  • 市場シェア分析
  • 競合ベンチマーキング：経営パラメーター別
  • 重要な戦略的展開 (M&A・提携)

第12章 世界の会話型AI産業に対するCOVID-19の影響

第13章 企業プロファイル

  • Google
  • Microsoft
  • IBM
  • AWS
  • Baidu
  • Oracle
  • SAP
  • FIS
  • Artificial Solutions
  • Kore.ai
  • Conversica
  • Inbenta
  • Creative Virtual
  • SoundHound
  • Avaamo
  • Haptik
  • Solvvy
  • MindMeld
  • 他の有力企業

第14章 主な戦略的提言

図表

List of Figures

  • Figure 1 Global Conversational AI Segmentation
  • Figure 2 Global Conversational AI Market Value Chain Analysis
  • Figure 3 Company Market Share Analysis, 2021
  • Figure 4 Global Conversational AI Market Size, By Value (USD Million), 2018-2028
  • Figure 5 Global Conversational AI Market Share, By Component, By Value, 2018-2028
  • Figure 6 Global Conversational AI Market Share, By Type, By Value, 2018-2028
  • Figure 7 Global Conversational AI Market Share, By Deployment Mode, By Value, 2018-2028
  • Figure 8 Global Conversational AI Market Share, By Technology, By Value, 2018-2028
  • Figure 9 Global Conversational AI Market Share, By Organization Size, By Value, 2018-2028
  • Figure 10 Global Conversational AI Market Share, By Vertical, By Value, 2018-2028
  • Figure 11 Global Conversational AI Market Share, By Mode of Integration, By Value, 2018-2028
  • Figure 12 Global Conversational AI Market Share, By Region, By Value, 2018-2028
  • Figure 13 North America Conversational AI Market Size, By Value (USD Million), 2018-2028
  • Figure 14 North America Conversational AI Market Share, By Component, By Value, 2018-2028
  • Figure 15 North America Conversational AI Market Share, By Type, By Value, 2018-2028
  • Figure 16 North America Conversational AI Market Share, By Deployment Mode, By Value, 2018-2028
  • Figure 17 North America Conversational AI Market Share, By Technology, By Value, 2018-2028
  • Figure 18 North America Conversational AI Market Share, By Organization Size, By Value, 2018-2028
  • Figure 19 North America Conversational AI Market Share, By Vertical, By Value, 2018-2028
  • Figure 20 North America Conversational AI Market Share, By Mode of Integration, By Value, 2018-2028
  • Figure 21 North America Conversational AI Market Share, By Country, By Value, 2018-2028
  • Figure 22 Europe Conversational AI Market Size, By Value (USD Million), 2018-2028
  • Figure 23 Europe Conversational AI Market Share, By Component, By Value, 2018-2028
  • Figure 24 Europe Conversational AI Market Share, By Type, By Value, 2018-2028
  • Figure 25 Europe Conversational AI Market Share, By Deployment Mode, By Value, 2018-2028
  • Figure 26 Europe Conversational AI Market Share, By Technology, By Value, 2018-2028
  • Figure 27 Europe Conversational AI Market Share, By Organization Size, By Value, 2018-2028
  • Figure 28 Europe Conversational AI Market Share, By Vertical, By Value, 2018-2028
  • Figure 29 Europe Conversational AI Market Share, By Mode of Integration, By Value, 2018-2028
  • Figure 30 Europe Conversational AI Market Share, By Country, By Value, 2018-2028
  • Figure 31 The Asia-Pacific Conversational AI Market Size, By Value (USD Million), 2018-2028
  • Figure 32 The Asia-Pacific Conversational AI Market Share, By Component, By Value, 2018-2028
  • Figure 33 The Asia-Pacific Conversational AI Market Share, By Type, By Value, 2018-2028
  • Figure 34 The Asia-Pacific Conversational AI Market Share, By Deployment Mode, By Value, 2018-2028
  • Figure 35 The Asia-Pacific Conversational AI Market Share, By Technology, By Value, 2018-2028
  • Figure 36 The Asia-Pacific Conversational AI Market Share, By Organization Size, By Value, 2018-2028
  • Figure 37 The Asia-Pacific Conversational AI Market Share, By Vertical, By Value, 2018-2028
  • Figure 38 The Asia-Pacific Conversational AI Market Share, By Mode of Integration, By Value, 2018-2028
  • Figure 39 The Asia-Pacific Conversational AI Market Share, By Country, By Value, 2018-2028
  • Figure 40 Latin America Conversational AI Market Size, By Value (USD Million), 2018-2028
  • Figure 41 Latin America Conversational AI Market Share, By Component, By Value, 2018-2028
  • Figure 42 Latin America Conversational AI Market Share, By Type, By Value, 2018-2028
  • Figure 43 Latin America Conversational AI Market Share, By Deployment Mode, By Value, 2018-2028
  • Figure 44 Latin America Conversational AI Market Share, By Technology, By Value, 2018-2028
  • Figure 45 Latin America Conversational AI Market Share, By Organization Size, By Value, 2018-2028
  • Figure 46 Latin America Conversational AI Market Share, By Vertical, By Value, 2018-2028
  • Figure 47 Latin America Conversational AI Market Share, By Mode of Integration, By Value, 2018-2028
  • Figure 48 Latin America Conversational AI Market Share, By Country, By Value, 2018-2028
  • Figure 49 The Middle East & Africa Conversational AI Market Size, By Value (USD Million), 2018-2028
  • Figure 50 The Middle East & Africa Conversational AI Market Share, By Component, By Value, 2018-2028
  • Figure 51 The Middle East & Africa Conversational AI Market Share, By Type, By Value, 2018-2028
  • Figure 52 The Middle East & Africa Conversational AI Market Share, By Deployment Mode, By Value, 2018-2028
  • Figure 53 The Middle East & Africa Conversational AI Market Share, By Technology, By Value, 2018-2028
  • Figure 54 The Middle East & Africa Conversational AI Market Share, By Organization Size, By Value, 2018-2028
  • Figure 55 The Middle East & Africa Conversational AI Market Share, By Vertical, By Value, 2018-2028
  • Figure 56 The Middle East & Africa Conversational AI Market Share, By Mode of Integration, By Value, 2018-2028
  • Figure 57 The Middle East & Africa Conversational AI Market Share, By Country, By Value, 2018-2028

List of Tables

  • Table 1 Global Conversational AI Market Size, By Component, By Value, 2018-2028
  • Table 2 Global Conversational AI Market Size, By Type, By Value, 2018-2028
  • Table 3 Global Conversational AI Market Size, By Deployment Mode, By Value, 2018-2028
  • Table 4 Global Conversational AI Market Size, By Technology, By Value, 2018-2028
  • Table 5 Global Conversational AI Market Size, By Organization Size, By Value, 2018-2028
  • Table 6 Global Conversational AI Market Size, By Vertical, By Value, 2018-2028
  • Table 7 Global Conversational AI Market Size, By Mode of Integration, By Value, 2018-2028
  • Table 8 Global Conversational AI Market Size, By Region, By Value, 2018-2028
  • Table 9 North America Conversational AI Market Size, By Component, By Value, 2018-2028
  • Table 10 North America Conversational AI Market Size, By Type, By Value, 2018-2028
  • Table 11 North America Conversational AI Market Size, By Deployment Mode, By Value, 2018-2028
  • Table 12 North America Conversational AI Market Size, By Technology, By Value, 2018-2028
  • Table 13 North America Conversational AI Market Size, By Organization Size, By Value, 2018-2028
  • Table 14 North America Conversational AI Market Size, By Vertical, By Value, 2018-2028
  • Table 15 North America Conversational AI Market Size, By Mode of Integration, By Value, 2018-2028
  • Table 16 North America Conversational AI Market Size, By Country, By Value, 2018-2028
  • Table 17 Europe Conversational AI Market Size, By Component, By Value, 2018-2028
  • Table 18 Europe Conversational AI Market Size, By Type, By Value, 2018-2028
  • Table 19 Europe Conversational AI Market Size, By Deployment Mode, By Value, 2018-2028
  • Table 20 Europe Conversational AI Market Size, By Technology, By Value, 2018-2028
  • Table 21 Europe Conversational AI Market Size, By Organization Size, By Value, 2018-2028
  • Table 22 Europe Conversational AI Market Size, By Vertical, By Value, 2018-2028
  • Table 23 Europe Conversational AI Market Size, By Mode of Integration, By Value, 2018-2028
  • Table 24 Europe Conversational AI Market Size, By Country, By Value, 2018-2028
  • Table 25 The Asia-Pacific Conversational AI Market Size, By Component, By Value, 2018-2028
  • Table 26 The Asia-Pacific Conversational AI Market Size, By Type, By Value, 2018-2028
  • Table 27 The Asia-Pacific Conversational AI Market Size, By Deployment Mode, By Value, 2018-2028
  • Table 28 The Asia-Pacific Conversational AI Market Size, By Technology, By Value, 2018-2028
  • Table 29 The Asia-Pacific Conversational AI Market Size, By Organization Size, By Value, 2018-2028
  • Table 30 The Asia-Pacific Conversational AI Market Size, By Vertical, By Value, 2018-2028
  • Table 31 The Asia-Pacific Conversational AI Market Size, By Mode of Integration, By Value, 2018-2028
  • Table 32 The Asia-Pacific Conversational AI Market Size, By Country, By Value, 2018-2028
  • Table 33 Latin America Conversational AI Market Size, By Component, By Value, 2018-2028
  • Table 34 Latin America Conversational AI Market Size, By Type, By Value, 2018-2028
  • Table 35 Latin America Conversational AI Market Size, By Deployment Mode, By Value, 2018-2028
  • Table 36 Latin America Conversational AI Market Size, By Technology, By Value, 2018-2028
  • Table 37 Latin America Conversational AI Market Size, By Organization Size, By Value, 2018-2028
  • Table 38 Latin America Conversational AI Market Size, By Vertical, By Value, 2018-2028
  • Table 39 Latin America Conversational AI Market Size, By Mode of Integration, By Value, 2018-2028
  • Table 40 Latin America Conversational AI Market Size, By Country, By Value, 2018-2028
  • Table 41 The Middle East & Africa Conversational AI Market Size, By Component, By Value, 2018-2028
  • Table 42 The Middle East & Africa Conversational AI Market Size, By Type, By Value, 2018-2028
  • Table 43 The Middle East & Africa Conversational AI Market Size, By Deployment Mode, By Value, 2018-2028
  • Table 44 The Middle East & Africa Conversational AI Market Size, By Technology, By Value, 2018-2028
  • Table 45 The Middle East & Africa Conversational AI Market Size, By Organization Size, By Value, 2018-2028
  • Table 46 The Middle East & Africa Conversational AI Market Size, By Vertical, By Value, 2018-2028
  • Table 47 The Middle East & Africa Conversational AI Market Size, By Mode of Integration, By Value, 2018-2028
  • Table 48 The Middle East & Africa Conversational AI Market Size, By Country, By Value, 2018-2028
  • Table 49 Google Company Overview
  • Table 50 Google Financial Overview
  • Table 51 Microsoft Company Overview
  • Table 52 Microsoft Financial Overview
  • Table 53 AWS Company Overview
  • Table 54 AWS Financial Overview
  • Table 55 Baidu Company Overview
  • Table 56 Baidu Financial Overview
  • Table 57 SAP Company Overview
  • Table 58 SAP Financial Overview
  • Table 59 Artificial Solutions Company Overview
  • Table 60 Artificial Solutions Financial Overview
  • Table 61 Kore.ai Company Overview
  • Table 62 Kore.ai Financial Overview
  • Table 63 Conversica Company Overview
  • Table 64 Conversica Financial Overview
  • Table 65 Inbenta Company Overview
  • Table 66 Inbenta Financial Overview
  • Table 67 Creative Virtual Company Overview
  • Table 68 Creative Virtual Financial Overview
  • Table 69 SoundHound Company Overview
  • Table 70 SoundHound Financial Overview
  • Table 71 Avaamo Company Overview
  • Table 72 Avaamo Financial Overview
  • Table 73 Haptik Company Overview
  • Table 74 Haptik Financial Overview
  • Table 75 Solvvy Company Overview
  • Table 76 Solvvy Financial Overview
  • Table 77 MindMeld Company Overview
  • Table 78 MindMeld Financial Overview
目次
Product Code: BWC22115

Conversational AI Market to Witness a CAGR of 23.4% through 2028

The conversational AI market is growing at a high CAGR because of the rising demand for customer support services by businesses to improve customer experience along with the increasing adoption of conversational AI among various verticals…

A recent study conducted by the strategic consulting and market research firm, BlueWeave Consulting, revealed that the conversational AI market was worth USD 6.9 billion in the year 2021. It is estimated to grow at a CAGR of 23.4%, earning revenue of around USD 29.9 billion by the end of 2028. The conversational AI market is flourishing at a high rate owing to the rising demand for customer support services by businesses to improve customer experience. Furthermore, the increasing adoption of conversational AI among various verticals including BFSI, media and entertainment, healthcare and life sciences, travel and hospitality, etc., is anticipated to present lucrative growth opportunities to the market in the forecast period.

Rising Demand for Cloud Deployment is Driving the Conversational AI Market

Based on deployment, the conversational AI market is segmented into on-premise and cloud. The cloud deployment segment holds the largest market share as it proves to be flexible as well as cost-effective compared to the on-premise deployment. Therefore, this type of deployment mode is popular among SMEs. However, most large enterprises opt for on-premise deployment owing to their higher financial capability and advanced security. The on-premise deployment restricts external access to data, which acts in favor of hitting market growth.

Increasing Popularity of App-Based Integration is Propelling the Conversational AI Market Growth

Based on mode of integration, the conversational AI market is segmented into web-based, app-based, and telephonic. The app-based segment accounts for the largest market share in 2021. Technologies such as Google Assistant, Alexa, Siri, etc., are some of the most popular conversational AIs in the world and they work on app-based integration. However, the web-based mode of integration also covers a substantial market share. The increasing number of websites from the SMEs and rising demand for chat services for customer support are driving its overall market growth.

Conversational AI Market - By Technology

Based on technology, the conversational AI market is segmented into machine learning and deep learning, natural language processing, and automatic speech recognition. Natural language processing (NLP) accounts for the largest market share in 2021. Conversational AI combines natural language processing with traditional software such as chatbots or voice assistants to create a chat or voice communication interface. The NLP helps the system understand the meaning of the human language and decrypts it to provide an answer or assistance.

 

Conversational AI Market - Regional Insights

Geographically, the conversational AI market is segmented into North America, Europe, Asia-Pacific, Latin America, Middle East & Africa. North America dominated the conversational AI market in 2021. However, the Asia-Pacific region is projected to witness the highest CAGR during the period owing to the increasing number of SMEs and startups and the rising adoption of conversational AI to cater to customer query requests and boost efficiency. Europe is also growing at a substantial rate owing to the presence of multinational conglomerates.

Impact of COVID-19 on Conversational AI Market

The conversational AI market witnessed tremendous growth after the COVID-19 pandemic outbreak. the number of customer service requests over websites and applications significantly spiked during this period. However, the lack of sufficient working employees and restrictions on the customer care centers due to social distancing norms imposed a huge burden on the human customer care executives, which negatively impacted the customer experience. Due to this, the organizations quickly shifted towards conversational AI to cater to the increasing number of service queries and deliver solutions timely.

Competitive Landscape

The leading market players of the conversational AI market are Google, Microsoft, IBM, AWS, Baidu, Oracle, SAP, FIS, Artificial Solutions, Kore.ai, Conversica, Inbenta, Creative Virtual, SoundHound, Avaamo, Haptik, Solvvy, MindMeld, and other prominent players. The conversational AI market is highly concentrated with the presence of leading industry players such as Google, IBM, Oracle, Microsoft, etc. However, several startups are also emerging and attracting significant investment to expand their presence. The companies constantly launch new upgrades and innovations to gain a competitive edge. Furthermore, the adoption of market strategies such as partnerships, mergers, acquisitions, collaborations, etc., is also prominent in this market.

Don't miss the business opportunity of the conversational AI market. Consult our analysts to gain crucial insights and facilitate your business growth.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and statistics of the conversational AI market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends of the conversational AI market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyses the growth drivers, challenges, and competitive dynamics of the market.

About Us

BlueWeave Consulting provides comprehensive Market Intelligence (MI) Solutions to businesses regarding various products and services online and offline. We offer all-inclusive market research reports by analyzing both qualitative and quantitative data to boost the performance of your business solutions. BWC has built its reputation from the scratch by delivering quality inputs and nourishing long-lasting relationships with its clients. We are one of the promising digital MI solutions companies providing agile assistance to make your business endeavors successful.

Table of Contents

1. Research Framework

  • 1.1. Research Objective
  • 1.2. Product Overview
  • 1.3. Market Segmentation

2. Research Methodology

  • 2.1. Qualitative Research
    • 2.1.1. Primary & Secondary Research
  • 2.2. Quantitative Research
  • 2.3. Market Breakdown & Data Triangulation
    • 2.3.1. Secondary Research
    • 2.3.2. Primary Research
  • 2.4. Breakdown of Primary Research Respondents, By Region
  • 2.5. Assumption & Limitation

3. Executive Summary

4. Global Conversational AI Market Insights

  • 4.1. Industry Value Chain Analysis
  • 4.2. DROC Analysis
    • 4.2.1. Growth Drivers
    • 4.2.2. Restraints
    • 4.2.3. Opportunities
    • 4.2.4. Challenges
  • 4.3. Technological Landscape/Recent Development
  • 4.4. Regulatory Framework
  • 4.5. Porter's Five Forces Analysis
    • 4.5.1. Bargaining Power of Suppliers
    • 4.5.2. Bargaining Power of Buyers
    • 4.5.3. Threat of New Entrants
    • 4.5.4. Threat of Substitutes
    • 4.5.5. Intensity of Rivalry

5. Global Conversational AI Market Overview

  • 5.1. Market Size & Forecast by Value, 2018-2028
    • 5.1.1. By Value (USD Million)
  • 5.2. Market Share & Forecast
    • 5.2.1. By Component
      • 5.2.1.1. Solutions
      • 5.2.1.2. Services
    • 5.2.2. By Type
      • 5.2.2.1. Chatbots
      • 5.2.2.2. Intelligent Virtual assistants
    • 5.2.3. By Deployment Mode
      • 5.2.3.1. Cloud
      • 5.2.3.2. On-premise
    • 5.2.4. By Technology
      • 5.2.4.1. Machine Learning (ML) and Deep Learning
      • 5.2.4.2. Natural Language Processing (NLP)
      • 5.2.4.3. Automatic Speech Recognition (ASR)
    • 5.2.5. By Organization Size
      • 5.2.5.1. Large enterprises
      • 5.2.5.2. Small and medium-sized enterprises (SMEs)
    • 5.2.6. By Vertical
      • 5.2.6.1. Banking Finance Services and Insurance (BFSI)
      • 5.2.6.2. Healthcare and Life Sciences
      • 5.2.6.3. IT and Telecom
      • 5.2.6.4. Retail and eCommerce
      • 5.2.6.5. Others
    • 5.2.7. By Mode of Integration
      • 5.2.7.1. Web-based
      • 5.2.7.2. App-based
      • 5.2.7.3. Telephonic
    • 5.2.8. By Region
      • 5.2.8.1. North America
      • 5.2.8.2. Europe
      • 5.2.8.3. The Asia Pacific
      • 5.2.8.4. Latin America
      • 5.2.8.5. The Middle East and Africa

6. North America Conversational AI Market

  • 6.1. Market Size & Forecast by Value, 2018-2028
    • 6.1.1. By Value (USD Million)
  • 6.2. Market Share & Forecast
    • 6.2.1. By Component
    • 6.2.2. By Type
    • 6.2.3. By Deployment Mode
    • 6.2.4. By Technology
    • 6.2.5. By Organization Size
    • 6.2.6. By Vertical
    • 6.2.7. By Mode of Integration
    • 6.2.8. By Country
      • 6.2.8.1. United States
      • 6.2.8.2. Canada

7. Europe Conversational AI Market

  • 7.1. Market Size & Forecast by Value, 2018-2028
    • 7.1.1. By Value (USD Million)
  • 7.2. Market Share & Forecast
    • 7.2.1. By Component
    • 7.2.2. By Type
    • 7.2.3. By Deployment Mode
    • 7.2.4. By Technology
    • 7.2.5. By Organization Size
    • 7.2.6. By Vertical
    • 7.2.7. By Mode of Integration
    • 7.2.8. By Country
      • 7.2.8.1. Germany
      • 7.2.8.2. United Kingdom
      • 7.2.8.3. Italy
      • 7.2.8.4. France
      • 7.2.8.5. Spain
      • 7.2.8.6. Rest of Europe

8. The Asia Pacific Conversational AI Market

  • 8.1. Market Size & Forecast by Value, 2018-2028
    • 8.1.1. By Value (USD Million)
  • 8.2. Market Share & Forecast
    • 8.2.1. By Component
    • 8.2.2. By Type
    • 8.2.3. By Deployment Mode
    • 8.2.4. By Technology
    • 8.2.5. By Organization Size
    • 8.2.6. By Vertical
    • 8.2.7. By Mode of Integration
    • 8.2.8. By Country
      • 8.2.8.1. China
      • 8.2.8.2. India
      • 8.2.8.3. Japan
      • 8.2.8.4. South Korea
      • 8.2.8.5. Rest of Asia Pacific

9. Latin America Conversational AI Market

  • 9.1. Market Size & Forecast by Value, 2018-2028
    • 9.1.1. By Value (USD Million)
  • 9.2. Market Share & Forecast
    • 9.2.1. By Component
    • 9.2.2. By Type
    • 9.2.3. By Deployment Mode
    • 9.2.4. By Technology
    • 9.2.5. By Organization Size
    • 9.2.6. By Vertical
    • 9.2.7. By Mode of Integration
    • 9.2.8. By Country
      • 9.2.8.1. Brazil
      • 9.2.8.2. Mexico
      • 9.2.8.3. Rest of Latin America

10. The Middle East & Africa Conversational AI Market

  • 10.1. Market Size & Forecast by Value, 2018-2028
    • 10.1.1. By Value (USD Million)
  • 10.2. Market Share & Forecast
    • 10.2.1. By Component
    • 10.2.2. By Type
    • 10.2.3. By Deployment Mode
    • 10.2.4. By Technology
    • 10.2.5. By Organization Size
    • 10.2.6. By Vertical
    • 10.2.7. By Mode of Integration
    • 10.2.8. By Country
      • 10.2.8.1. Saudi Arabia
      • 10.2.8.2. UAE
      • 10.2.8.3. South Africa
      • 10.2.8.4. Rest of Middle East & Africa

11. Competitive Landscape

  • 11.1. List of Key Players and Their Offerings
  • 11.2. Market Share Analysis, 2021
  • 11.3. Competitive Benchmarking, By Operating Parameters
  • 11.4. Key Strategic Development (Merger, Acquisition, Partnership)

12. Impact of Covid-19 on Global Conversational AI Market Industry

13. Company Profile (Company Overview, Financial Matrix, Competitive landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook) **

  • 13.1. Google
  • 13.2. Microsoft
  • 13.3. IBM
  • 13.4. AWS
  • 13.5. Baidu
  • 13.6. Oracle
  • 13.7. SAP
  • 13.8. FIS
  • 13.9. Artificial Solutions
  • 13.10. Kore.ai
  • 13.11. Conversica
  • 13.12. Inbenta
  • 13.13. Creative Virtual
  • 13.14. SoundHound
  • 13.15. Avaamo
  • 13.16. Haptik
  • 13.17. Solvvy
  • 13.18. MindMeld
  • 13.19. Other prominent players

14. Key Strategic Recommendations

*Financial information in case of non-listed companies is provided as per availability

**The segmentation and the companies are subjected to modifications based on in-depth secondary for the final deliverable