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市場調査レポート
商品コード
1426154

ロボットウェイターの世界市場：見通しと予測（2023年～2028年）

Robot Waiter Market - Global Outlook & Forecast 2023-2028
出版日: | 発行: Arizton Advisory & Intelligence | ページ情報: 英文 231 Pages | 納期: 即納可能 即納可能とは

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
ロボットウェイターの世界市場：見通しと予測（2023年～2028年）
出版日: 2024年02月15日
発行: Arizton Advisory & Intelligence
ページ情報: 英文 231 Pages
納期: 即納可能 即納可能とは
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のロボットウェイターの市場規模は、2022年に3億2,412万米ドルとなりました。同市場は、2022年から2028年にかけて35.14%のCAGRで拡大すると予測されています。

レストラン業界では近年、技術の進歩や効率化、コスト削減、顧客体験の向上などの追求により、自動化が著しく進んでいます。この動向は、チェックイン／チェックアウトのプロセスから客室内サービス、食事体験に至るまで、自動化されたソリューションを網羅しています。この自動化動向の顕著な一面は、世界のロボットウェイター市場で観察され、ホテルやレストランでロボットが導入され、顧客体験を向上させています。これらのロボットは、革新的で未来的なダイニング体験を提供しながら、料理や飲み物を提供し、注文を受け、ゲストと対話するように設計されています。

近年、ロボットウェイター市場では、顧客体験の向上と労働効率の最適化に重点が置かれるようになり、優先順位が大きく変化しています。この動向は、ホスピタリティ業界におけるより広範な変革を反映しており、企業は運営コストを効果的に管理しながら優れたサービスを提供することを目指しています。この動向の重要な側面の一つは、ロボットウェイター・システムに先進技術を統合することです。これらの技術には、ロボットが混雑したダイニングエリアをナビゲートし、障害物を避け、顧客と対話することを可能にする、改良されたセンサー、人工知能（AI）、機械学習アルゴリズムが含まれます。

ホスピタリティ業界でロボットウェイターを採用するには、技術的課題と顧客の受け入れに関する考慮事項があります。技術的な課題としては、ダイナミックで混雑したレストラン環境において、ロボットウェイターのシームレスで安全なナビゲーションを確保することが第一の課題として残っています。堅牢な障害物検知・回避システムを開発し、自律航行アルゴリズムを洗練させることは、事故を防止し、業務効率を高める上で極めて重要です。さらに、顧客の受容も同様に不可欠です。ロボットウェイターを斬新で効率的な食事体験の付加価値としてすんなり受け入れる顧客がいる一方で、抵抗感を持つ顧客もいます。

2022年の世界のロボットウェイター市場では、耐荷重20～40kgのセグメントが最も大きなシェアを占めています。積載量20～40kgのロボットウェイターは、サービス産業、特にレストランやホテルを支援するために設計された高度なロボットシステムです。これらのロボットは、専用のコンパートメントやトレイを備えており、注文された料理や食器、飲み物、さらにはルームサービスのアメニティなどのアイテムを安全に保持し、運搬することができます。また、積載量に多様性があるため、さまざまなサービス環境に適応でき、動きの安全性と精度を維持しながら、さまざまなアイテムを扱うことができます。

当レポートでは、世界のロボットウェイター市場について調査し、市場の概要とともに、耐荷重別、エンドユーザー別、流通チャネル別、地域別の動向、および市場に参入する企業のプロファイルなどを提供しています。

目次

第1章 調査手法

第2章 調査の目的

第3章 調査プロセス

第4章 調査対象・調査範囲

第5章 レポートの前提・注記

第6章 重要考察

第7章 市場の概要

第8章 イントロダクション

  • 概要
  • コスト削減と労働力の最適化
  • マクロ経済的要因
  • ロボット産業
  • 最近のパートナーシップと開発
  • 世界経済シナリオ
  • バリューチェーン分析

第9章 市場機会と動向

  • レストラン業界における自動化の台頭
  • 顧客エクスペリエンスと労働効率の向上へのさらなる注力
  • ホスピタリティ業界における投資とイノベーションの成長

第10章 市場成長の促進要因

  • レストラン、カフェ、ケータリング、フードサービスの数が増加
  • 人手不足とコスト削減
  • 先進国における先端技術の導入

第11章 市場抑制要因

  • 初期費用が高い
  • 技術的な課題と顧客の受け入れ

第12章 市場情勢

  • 市場概要
  • 市場規模と予測
  • ポストコロナのシナリオ
  • SWOT分析
  • 主要な洞察
  • ファイブフォース分析

第13章 耐荷重

  • 市場のスナップショットと成長促進要因
  • 市場概要
  • 20kg未満
  • 20～40kg
  • 40kg以上

第14章 エンドユーザー

  • 市場のスナップショットと成長促進要因
  • 市場概要
  • HoReCa業界
  • バーとカジノ
  • 高齢者向け住宅
  • その他

第15章 流通チャネル

  • 市場のスナップショットと成長促進要因
  • 市場概要
  • オフライン
  • オンライン

第16章 地域

第17章 アジア太平洋

第18章 欧州

第19章 北米

第20章 中東・アフリカ

第21章 ラテンアメリカ

第22章 競合情勢

第23章 主要な企業プロファイル

  • BEAR ROBOTICS
  • KEENON ROBOTICS
  • PUDU ROBOTICS
  • SUZHOU PANGOLIN ROBOT

第24章 その他の著名なベンダー

  • AIBAYES
  • COMP-POINT SYSTEMS
  • GAUSIUM
  • GUANGZHOU AOBO INFORMATION TECHNOLOGY
  • LG ELECTRONICS
  • ORION STAR ROBOTICS
  • RICHTECH ROBOTICS
  • SHENZHEN REEMAN INTELLIGENT EQUIPMENT
  • SEGWAY ROBOTICS
  • TELEPOWER COMMUNICATION
  • UBTECH ROBOTICS

第25章 レポートの概要

第27章 付録

図表

List Of Exhibits

LIST OF EXHIBITS

  • EXHIBIT 1 SEGMENTATION OF GLOBAL ROBOT WAITER MARKET
  • EXHIBIT 2 MARKET SIZE CALCULATION APPROACH 2022
  • EXHIBIT 3 FACTORS LEADING TO ADOPTION OF ROBOT WAITERS
  • EXHIBIT 4 TRENDS IN GLOBAL ROBOT WAITER MARKET
  • EXHIBIT 5 VALUE CHAIN ANALYSIS OF GLOBAL ROBOT WAITER MARKET
  • EXHIBIT 6 IMPACT OF RISE IN AUTOMATION IN RESTAURANT INDUSTRY
  • EXHIBIT 7 FACTORS DRIVING DEMAND FOR AUTOMATION IN HOTEL INDUSTRY
  • EXHIBIT 8 IMPACT OF INCREASED FOCUS ON ENHANCED CUSTOMER EXPERIENCE & LABOR EFFICIENCY
  • EXHIBIT 9 FACTORS DRIVING FOCUS ON CUSTOMER EXPERIENCE & LABOR EFFICIENCY
  • EXHIBIT 10 IMPACT OF GROWTH IN INVESTMENTS & INNOVATIONS IN HOSPITALITY INDUSTRY
  • EXHIBIT 11 INVESTMENTS IN INDIAN HOSPITALITY INDUSTRY
  • EXHIBIT 12 IMPACT OF RISE IN NUMBER OF RESTAURANTS, CAFES, CATERING, & FOOD SERVICES
  • EXHIBIT 13 IMPACT OF LABOR SHORTAGE & COST REDUCTION
  • EXHIBIT 14 IMPACT OF ADOPTION OF ADVANCED TECHNOLOGY IN DEVELOPED COUNTRIES
  • EXHIBIT 15 IMPACT OF HIGH INITIAL COSTS
  • EXHIBIT 16 IMPACT OF TECHNICAL CHALLENGES & CUSTOMER ACCEPTANCE
  • EXHIBIT 17 TECHNICAL GLITCHES IN ROBOT WAITERS
  • EXHIBIT 18 FACTORS INFLUENCING GLOBAL ROBOT WAITER MARKET
  • EXHIBIT 19 MARKET OVERVIEW IN A SNAPSHOT
  • EXHIBIT 20 GLOBAL ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 21 SWOT ANALYSIS OF ROBOT WAITER MARKET
  • EXHIBIT 22 FIVE FORCES ANALYSIS 2022
  • EXHIBIT 23 INCREMENTAL GROWTH BY LOAD CAPACITY 2022 & 2028
  • EXHIBIT 24 GLOBAL ROBOT WAITER MARKET BY LOAD CAPACITY: SHARE & ABSOLUTE GROWTH 2022-2028 (%)
  • EXHIBIT 25 PROS & CONS OF BELOW 20 KG LOAD CAPACITY ROBOT WAITERS
  • EXHIBIT 26 GLOBAL BELOW 20 KG ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 27 GLOBAL 20-40 KG ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 28 GLOBAL ABOVE 40 KG ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 29 INCREMENTAL GROWTH BY END-USER 2022 & 2028
  • EXHIBIT 30 GLOBAL ROBOT WAITER MARKET BY END-USER: INCREMENTAL REVENUE 2022-2028 ($ MILLION)
  • EXHIBIT 31 FACTORS DRIVING DEMAND FOR ROBOT WAITERS IN HORECA
  • EXHIBIT 32 GLOBAL HORECA ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 33 GLOBAL BARS & CASINOS ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 34 FACTORS DRIVING ADOPTION OF ROBOT WAITERS IN SENIOR LIVING HOMES
  • EXHIBIT 35 GLOBAL SENIOR LIVING HOMES ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 36 GLOBAL OTHERS ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 37 INCREMENTAL GROWTH BY DISTRIBUTION CHANNEL 2022 & 2028
  • EXHIBIT 38 GLOBAL ROBOT WAITER MARKET BY DISTRIBUTION CHANNEL: SHARE & ABSOLUTE GROWTH 2022-2028 (%)
  • EXHIBIT 39 GLOBAL OFFLINE ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 40 ONLINE CHANNELS IN GLOBAL ROBOT WAITER MARKET
  • EXHIBIT 41 GLOBAL ONLINE ROBOT WAITER MARKET 2022-2028 ($ MILLION)
  • EXHIBIT 42 INCREMENTAL GROWTH BY GEOGRAPHY 2022 & 2028
  • EXHIBIT 43 GLOBAL ROBOT WAITER MARKET BY GEOGRAPHY: ABSOLUTE GROWTH 2022-2028 (%)
  • EXHIBIT 44 ROBOT WAITER MARKET IN APAC BY COUNTRY/REGION, 2022 (REVENUE IN $ MILLION)
  • EXHIBIT 45 ROBOT WAITER MARKET IN APAC 2022-2028 ($ MILLION)
  • EXHIBIT 46 INCREMENTAL GROWTH IN APAC 2022 & 2028
  • EXHIBIT 47 ROBOT WAITER MARKET IN JAPAN 2022-2028 ($ MILLION)
  • EXHIBIT 48 ROBOT MARKET IN SOUTH KOREA 2022-2028 ($ MILLION)
  • EXHIBIT 49 ROBOT WAITER MARKET IN CHINA 2022-2028 ($ MILLION)
  • EXHIBIT 50 FACTORS DRIVING GROWTH OF ROBOT WAITER MARKET IN CHINA
  • EXHIBIT 51 TOTAL NUMBER OF FOOD ESTABLISHMENTS IN SINGAPORE IN 2021
  • EXHIBIT 52 ROBOT WAITER MARKET IN SINGAPORE 2022-2028 ($ MILLION)
  • EXHIBIT 53 ROBOT WAITER MARKET IN MALAYSIA 2022-2028 ($ MILLION)
  • EXHIBIT 54 ROBOT WAITER MARKET IN REST OF APAC 2022-2028 ($ MILLION)
  • EXHIBIT 55 ROBOT WAITER MARKET IN EUROPE 2022-2028 ($ MILLION)
  • EXHIBIT 56 INCREMENTAL GROWTH IN EUROPE 2022 & 2028
  • EXHIBIT 57 ROBOT WAITER MARKET IN UK 2022-2028 ($ MILLION)
  • EXHIBIT 58 ROBOT WAITER MARKET IN GERMANY 2022-2028 ($ MILLION)
  • EXHIBIT 59 ROBOT WAITER MARKET IN FRANCE 2022-2028 ($ MILLION)
  • EXHIBIT 60 ROBOT WAITER MARKET IN ITALY 2022-2028 ($ MILLION)
  • EXHIBIT 61 ROBOT WAITER MARKET IN SPAIN 2022-2028 ($ MILLION)
  • EXHIBIT 62 KEY TRENDS IN ROBOT WAITER MARKET IN NORTH AMERICA
  • EXHIBIT 63 ROBOT WAITER MARKET IN NORTH AMERICA 2022-2028 ($ MILLION)
  • EXHIBIT 64 INCREMENTAL GROWTH IN NORTH AMERICA 2022 & 2028
  • EXHIBIT 65 ROBOT WAITER MARKET IN US 2022-2028 ($ MILLION)
  • EXHIBIT 66 ROBOT WAITER MARKET IN CANADA 2022-2028 ($ MILLION)
  • EXHIBIT 67 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA 2022 & 2028 (REVENUE IN $ MILLION)
  • EXHIBIT 68 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA 2022-2028 ($ MILLION)
  • EXHIBIT 69 INCREMENTAL GROWTH IN MIDDLE EAST & AFRICA 2022 & 2028
  • EXHIBIT 70 ROBOT WAITER MARKET IN UAE 2022-2028 ($ MILLION)
  • EXHIBIT 71 ROBOT WAITER MARKET IN SAUDI ARABIA 2022-2028 ($ MILLION)
  • EXHIBIT 72 ROBOT WAITER MARKET IN REST OF MIDDLE EAST & AFRICA 2022-2028 ($ MILLION)
  • EXHIBIT 73 ROBOT WAITER MARKET IN LATIN AMERICA: MARKET SHARE (2022) AND ABSOLUTE GROWTH 2022-2028
  • EXHIBIT 74 ROBOT WAITER MARKET IN LATIN AMERICA 2022-2028 ($ MILLION)
  • EXHIBIT 75 INCREMENTAL GROWTH IN LATIN AMERICA 2022 & 2028
  • EXHIBIT 76 ROBOT WAITER MARKET IN MEXICO 2022-2028 ($ MILLION)
  • EXHIBIT 77 ROBOT WAITER MARKET IN BRAZIL 2022-2028 ($ MILLION)
  • EXHIBIT 78 ROBOT WAITER MARKET IN REST OF LATIN AMERICA 2022-2028 ($ MILLION)
  • EXHIBIT 79 COMPETITIVE FACTORS AMONG VENDORS IN GLOBAL ROBOT WAITER MARKET

List Of Tables

LIST OF TABLES

  • TABLE 1 KEY CAVEATS
  • TABLE 2 CURRENCY CONVERSION 2016-2022
  • TABLE 3 GLOBAL BELOW 20 KG ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 4 GLOBAL 20-40 KG ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 5 GLOBAL ABOVE 40 KG ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 6 GLOBAL HORECA ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 7 GLOBAL BARS & CASINOS ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 8 GLOBAL SENIOR LIVING HOMES ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 9 GLOBAL OTHERS ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 10 GLOBAL OFFLINE ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 11 GLOBAL ONLINE ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 12 ROBOT WAITER MARKET IN APAC BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 13 ROBOT WAITER MARKET IN APAC BY END-USER 2022-2028 ($ MILLION)
  • TABLE 14 ROBOT WAITER MARKET IN APAC BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 15 ROBOT WAITER MARKET IN EUROPE BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 16 ROBOT WAITER MARKET IN EUROPE BY END-USER 2022-2028 ($ MILLION)
  • TABLE 17 ROBOT WAITER MARKET IN EUROPE BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 18 ROBOT WAITER MARKET IN NORTH AMERICA BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 19 ROBOT WAITER MARKET IN NORTH AMERICA BY END-USER 2022-2028 ($ MILLION)
  • TABLE 20 ROBOT WAITER MARKET IN NORTH AMERICA BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 21 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 22 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA BY END-USER 2022-2028 ($ MILLION)
  • TABLE 23 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 24 ROBOT WAITER MARKET IN LATIN AMERICA BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 25 ROBOT WAITER MARKET IN LATIN AMERICA BY END-USER 2022-2028 ($ MILLION)
  • TABLE 26 ROBOT WAITER MARKET IN LATIN AMERICA BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 27 BEAR ROBOTICS: MAJOR PRODUCT OFFERINGS
  • TABLE 28 KEENON ROBOTICS: MAJOR PRODUCT OFFERINGS
  • TABLE 29 PUDU ROBOTICS: MAJOR PRODUCT OFFERINGS
  • TABLE 30 SUZHOU PANGOLIN ROBOT: MAJOR PRODUCT OFFERINGS
  • TABLE 31 AIBAYES: MAJOR PRODUCT OFFERINGS
  • TABLE 32 COMP-POINT SYSTEMS: MAJOR PRODUCT OFFERINGS
  • TABLE 33 GAUSIUM: MAJOR PRODUCT OFFERINGS
  • TABLE 34 GUANGZHOU AOBO INFORMATION TECHNOLOGY: MAJOR PRODUCT OFFERINGS
  • TABLE 35 LG ELECTRONICS: MAJOR PRODUCT OFFERINGS
  • TABLE 36 ORION STAR ROBOTICS: MAJOR PRODUCT OFFERINGS
  • TABLE 37 RICHTECH ROBOTICS: MAJOR PRODUCT OFFERINGS
  • TABLE 38 SHENZHEN REEMAN INTELLIGENT EQUIPMENT: MAJOR PRODUCT OFFERINGS
  • TABLE 39 SEGWAY ROBOTICS: MAJOR PRODUCT OFFERINGS
  • TABLE 40 TELEPOWER COMMUNICATION: MAJOR PRODUCT OFFERINGS
  • TABLE 41 UBTECH ROBOTICS: MAJOR PRODUCT OFFERINGS
  • TABLE 42 GLOBAL ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 ($ MILLION)
  • TABLE 43 GLOBAL ROBOT WAITER MARKET BY GEOGRAPHY 2022-2028 (%)
  • TABLE 44 GLOBAL ROBOT WAITER MARKET BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 45 GLOBAL ROBOT WAITER MARKET BY END-USER 2022-2028 ($ MILLION)
  • TABLE 46 GLOBAL ROBOT WAITER MARKET BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 47 ROBOT WAITER MARKET IN APAC BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 48 ROBOT WAITER MARKET IN APAC BY END-USER 2022-2028 ($ MILLION)
  • TABLE 49 ROBOT WAITER MARKET IN APAC BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 50 ROBOT WAITER MARKET IN EUROPE BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 51 ROBOT WAITER MARKET IN EUROPE BY END-USER 2022-2028 ($ MILLION)
  • TABLE 52 ROBOT WAITER MARKET IN EUROPE BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 53 ROBOT WAITER MARKET IN NORTH AMERICA BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 54 ROBOT WAITER MARKET IN NORTH AMERICA BY END-USER 2022-2028 ($ MILLION)
  • TABLE 55 ROBOT WAITER MARKET IN NORTH AMERICA BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 56 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 57 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA BY END-USER 2022-2028 ($ MILLION)
  • TABLE 58 ROBOT WAITER MARKET IN MIDDLE EAST & AFRICA BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
  • TABLE 59 ROBOT WAITER MARKET IN LATIN AMERICA BY LOAD CAPACITY 2022-2028 ($ MILLION)
  • TABLE 60 ROBOT WAITER MARKET IN LATIN AMERICA BY END-USER 2022-2028 ($ MILLION)
  • TABLE 61 ROBOT WAITER MARKET IN LATIN AMERICA BY DISTRIBUTION CHANNEL 2022-2028 ($ MILLION)
目次
Product Code: ARZ231020

The global robot waiter market was valued at USD 324.12 million in 2022 and is expected to grow at a CAGR of 35.14% from 2022-2028.

MARKET TRENDS & OPPORTUNITIES

Rising Automation in the Restaurant Industry

The restaurant industry has witnessed a significant rise in automation in recent years, driven by technological advancements and the pursuit of efficiency, cost reduction, and improved customer experiences. This trend encompasses automated solutions, from check-in/check-out processes to in-room services and dining experiences. One prominent aspect of this automation trend is observed in the global robot waiter market, where robots are being deployed in hotels and restaurants to enhance the guest experience. These robots are designed to serve food and drinks, take orders, and interact with guests, all while providing an innovative and futuristic dining experience.

Increasing Focus Towards Enhanced Customer Experience

In recent years, the robot waiter market has seen a significant shift in priorities, with a growing emphasis on enhancing the customer experience and optimizing labor efficiency. This trend reflects a broader transformation in the hospitality industry as businesses aim to provide superior service while managing operational costs effectively. One of the key aspects of this trend is the integration of advanced technologies into robot waiter systems. These technologies include improved sensors, artificial intelligence (AI), and machine learning algorithms that allow robots to navigate crowded dining areas, avoid obstacles, and interact with customers.

INDUSTRY RESTRAINTS

Technical Challenges & Customer Acceptance

Adopting robot waiters in the hospitality industry presents technical challenges and considerations regarding customer acceptance. On the technical front, ensuring robot waiters' seamless and safe navigation in dynamic and crowded restaurant environments remains a primary challenge. Developing robust obstacle detection and avoidance systems and refining autonomous navigation algorithms are crucial to preventing accidents and enhancing operational efficiency. Moreover, customer acceptance is equally vital. While some customers readily embrace the idea of robot waiters as a novel and efficient addition to their dining experience, others may have reservations.

SEGMENTATION INSIGHTS

INSIGHTS BY LOAD CAPACITY

The 20 - 40 KG load capacity segment held the most prominent share of the global robot waiter market in 2022. Robot waiters with a load capacity of 20 to 40 kilograms are advanced robotic systems designed to assist the service industry, particularly in restaurants and hotels. These robots have specialized compartments or trays to hold securely and transport items such as food orders, dishes, drinks, and even room service amenities. The versatility in load capacity also makes them adaptable to different service settings, ensuring they can handle a wide range of items while maintaining safety and precision in their movements.

Segmentation by Load Capacity

  • Below 20 KG
  • 20-40 KG
  • Above 40 KG

INSIGHTS BY END USER

The global robot waiter market by end users is categorized as HORECA, Bars and casinos, Senior living homes, and others, which includes food courts and catering services. HORECA are prominent end-users in the robot waiter industry, accounting for the largest share in the end-user segments. These establishments are integrating robot waiters to streamline their dining services, reduce wait times, and engage customers with cutting-edge technology. Robot waiters can create a unique and memorable dining experience, attracting customers and generating positive word-of-mouth. However, bars and casinos will likely grow at the fastest CAGR in the global market during the forecast period.

Segmentation by End Users

  • HORECA
  • Bars & Casinos
  • Senior Living Homes
  • Others

INSIGHTS BY DISTRIBUTION CHANNEL

The offline distribution channel segment held most of the global robot waiter market share 2022. However, the online sales channel and partnerships with system integrators were expected to witness higher growth rates due to their scalability and market penetration potential. This shift towards online growth is mainly steered by significant companies opting to expand their market presence through e-commerce platforms, thus driving the online segment's expansion.

Segmentation by Distribution Channel

  • Offline
  • Online

GEOGRAPHICAL ANALYSIS

The Asia Pacific region was the primary contributor to the global robot waiter market, responsible for more than 30% of the total revenue 2022. This substantial share can be attributed to the robust demand for robot waiters from Japan and South Korea, where the adoption of robot waiters is due to high technological advancements. The demand for robot waiters in East Asia, particularly in China, Japan, and South Korea, has surged in the wake of multiple challenges, including a shortage of skilled labor, rising inflation, and increased wages driven by the aftermath of COVID-19 and the Russia-Ukraine conflict. Robot chefs and waiters gained prominence in Asian markets during the early stages of the pandemic as lockdowns and pandemic control measures led to labor shortages.

The robot waiter market in North America is expected to experience significant growth and adoption across the restaurant & hospitality industry. The United States and Canada are showing increasing interest in robot waiters, primarily driven by the restaurant industry's desire for automation and efficiency. Further, European countries, such as the United Kingdom, Germany, and France, are gradually embracing robot waiters, albeit at a somewhat slower pace compared to Asia. The European market is driven by a combination of factors, including a strong focus on enhancing customer experiences and the need for labor optimization.

Segmentation by Geography

  • APAC
    • South Korea
    • Japan
    • China
    • Singapore
    • Malaysia
    • Rest of APAC
  • Europe
    • Germany
    • The U.K.
    • France
    • Italy
    • Spain
  • North America
    • The U.S.
    • Canada
  • Middle East & Africa
    • UAE
    • Saudi Arabia
    • Rest of Middle East & Africa
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America

COMPETITIVE LANDSCAPE

The robot waiter market is highly competitive, with established players like Bear Robotics, Keenon Robots, and Richtech Robotics offering advanced, customizable solutions. Partnerships between robot waiter manufacturers and restaurants are increasing, enabling smoother integration of these autonomous servers into existing operations. As competition intensifies, companies focus on improving technical capabilities and the overall customer experience, offering diverse load capacities and functionalities to cater to various dining establishments. This dynamic landscape underscores the potential for robot waiters to transform the restaurant industry.

Key Company Profiles

  • Bear Robotics
  • Keenon Robotics
  • Pudu Technology
  • Suzhou Pangolin Robot

Other Prominent Vendors

  • AIBAYES
  • Comp-Point Systems
  • Gausium
  • Guangzhou Aobo Information Technology
  • LG Electronics
  • ORION STAR Robotics
  • Richtech Robotics
  • Shenzhen Reeman Intelligent Equipment
  • Segway Robotics
  • Telepower Communication
  • UBTECH ROBOTICS

KEY QUESTIONS ANSWERED:

1. How big is the robot waiter market?

2. What is the growth rate of the global robot waiter market?

3. Which region dominates the global robot waiter market share?

4. What are the significant trends in the robot waiter industry?

5. Who are the key players in the global robot waiter market?

TABLE OF CONTENTS

1 RESEARCH METHODOLOGY

2 RESEARCH OBJECTIVES

3 RESEARCH PROCESS

4 SCOPE & COVERAGE

  • 4.1 MARKET DEFINITION
    • 4.1.1 INCLUSIONS
    • 4.1.2 EXCLUSIONS
    • 4.1.3 MARKET ESTIMATION CAVEATS
  • 4.2 BASE YEAR
  • 4.3 SCOPE OF THE STUDY
    • 4.3.1 MARKET SEGMENTATION BY LOAD CAPACITY
    • 4.3.2 MARKET SEGMENTATION BY DISTRIBUTION CHANNEL
    • 4.3.3 MARKET SEGMENTATION BY END-USER
    • 4.3.4 MARKET SEGMENTATION BY GEOGRAPHY

5 REPORT ASSUMPTIONS & CAVEATS

  • 5.1 KEY CAVEATS
  • 5.2 CURRENCY CONVERSION
  • 5.3 MARKET DERIVATION

6 PREMIUM INSIGHTS

  • 6.1 MARKET DEFINITION
  • 6.2 REPORT OVERVIEW
  • 6.3 OPPORTUNITIES & CHALLENGE ANALYSIS
  • 6.4 SEGMENT ANALYSIS
  • 6.5 REGIONAL ANALYSIS
  • 6.6 COMPETITIVE LANDSCAPE

7 MARKET AT A GLANCE

8 INTRODUCTION

  • 8.1 OVERVIEW
  • 8.2 COST SAVINGS & LABOR OPTIMIZATION
  • 8.3 MACROECONOMIC FACTORS
  • 8.4 ROBOTICS INDUSTRY
    • 8.4.1 INDUSTRIAL ROBOTS
    • 8.4.2 SERVICE ROBOTS
  • 8.5 RECENT PARTNERSHIPS & DEVELOPMENTS
  • 8.6 GLOBAL ECONOMIC SCENARIO
  • 8.7 VALUE CHAIN ANALYSIS
    • 8.7.1 PRODUCT DEVELOPMENT
    • 8.7.2 MANUFACTURING AND SUPPLY CHAIN
    • 8.7.3 SALES AND MARKETING
    • 8.7.4 SERVICE AND SUPPORT
    • 8.7.5 CUSTOMER EXPERIENCE

9 MARKET OPPORTUNITIES & TRENDS

  • 9.1 RISE IN AUTOMATION IN RESTAURANT INDUSTRY
  • 9.2 INCREASED FOCUS ON ENHANCED CUSTOMER EXPERIENCE & LABOR EFFICIENCY
  • 9.3 GROWTH IN INVESTMENTS & INNOVATIONS IN HOSPITALITY INDUSTRY

10 MARKET GROWTH ENABLERS

  • 10.1 RISE IN NUMBER OF RESTAURANTS, CAFES, CATERING, & FOOD SERVICES
  • 10.2 LABOR SHORTAGE & COST REDUCTION
  • 10.3 ADOPTION OF ADVANCED TECHNOLOGY IN DEVELOPED COUNTRIES

11 MARKET RESTRAINTS

  • 11.1 HIGH INITIAL COSTS
  • 11.2 TECHNICAL CHALLENGES & CUSTOMER ACCEPTANCE

12 MARKET LANDSCAPE

  • 12.1 MARKET OVERVIEW
  • 12.2 MARKET SIZE & FORECAST
  • 12.3 POST-COVID SCENARIO
  • 12.4 SWOT ANALYSIS
  • 12.5 KEY INSIGHTS
  • 12.6 FIVE FORCES ANALYSIS
    • 12.6.1 THREAT OF NEW ENTRANTS
    • 12.6.2 BARGAINING POWER OF SUPPLIERS
    • 12.6.3 BARGAINING POWER OF BUYERS
    • 12.6.4 THREAT OF SUBSTITUTES
    • 12.6.5 COMPETITIVE RIVALRY

13 LOAD CAPACITY

  • 13.1 MARKET SNAPSHOT & GROWTH ENGINE
  • 13.2 MARKET OVERVIEW
  • 13.3 BELOW 20 KG
    • 13.3.1 MARKET SIZE & FORECAST
    • 13.3.2 MARKET BY GEOGRAPHY
  • 13.4 20-40 KG
    • 13.4.1 MARKET SIZE & FORECAST
    • 13.4.2 MARKET BY GEOGRAPHY
  • 13.5 ABOVE 40 KG
    • 13.5.1 MARKET SIZE & FORECAST
    • 13.5.2 MARKET BY GEOGRAPHY

14 END-USER

  • 14.1 MARKET SNAPSHOT & GROWTH ENGINE
  • 14.2 MARKET OVERVIEW
  • 14.3 HORECA
    • 14.3.1 MARKET SIZE & FORECAST
    • 14.3.2 MARKET BY GEOGRAPHY
  • 14.4 BARS & CASINOS
    • 14.4.1 MARKET SIZE & FORECAST
    • 14.4.2 MARKET BY GEOGRAPHY
  • 14.5 SENIOR LIVING HOMES
    • 14.5.1 MARKET SIZE & FORECAST
    • 14.5.2 MARKET BY GEOGRAPHY
  • 14.6 OTHERS
    • 14.6.1 MARKET SIZE & FORECAST
    • 14.6.2 MARKET BY GEOGRAPHY

15 DISTRIBUTION CHANNEL

  • 15.1 MARKET SNAPSHOT & GROWTH ENGINE
  • 15.2 MARKET OVERVIEW
  • 15.3 OFFLINE
    • 15.3.1 MARKET SIZE & FORECAST
    • 15.3.2 MARKET BY GEOGRAPHY
  • 15.4 ONLINE
    • 15.4.1 MARKET SIZE & FORECAST
    • 15.4.2 MARKET BY GEOGRAPHY

16 GEOGRAPHY

  • 16.1 MARKET SNAPSHOT & GROWTH ENGINE
  • 16.2 GEOGRAPHIC OVERVIEW

17 APAC

  • 17.1 MARKET OVERVIEW
  • 17.2 MARKET SIZE & FORECAST
  • 17.3 LOAD CAPACITY
    • 17.3.1 MARKET SIZE & FORECAST
  • 17.4 END-USER
    • 17.4.1 MARKET SIZE & FORECAST
  • 17.5 DISTRIBUTION CHANNEL
    • 17.5.1 MARKET SIZE & FORECAST
  • 17.6 KEY COUNTRIES
    • 17.6.1 JAPAN: MARKET SIZE & FORECAST
    • 17.6.2 SOUTH KOREA: MARKET SIZE & FORECAST
    • 17.6.3 CHINA: MARKET SIZE & FORECAST
    • 17.6.4 SINGAPORE: MARKET SIZE & FORECAST
    • 17.6.5 MALAYSIA: MARKET SIZE & FORECAST
    • 17.6.6 REST OF APAC: MARKET SIZE & FORECAST

18 EUROPE

  • 18.1 MARKET OVERVIEW
  • 18.2 MARKET SIZE & FORECAST
  • 18.3 LOAD CAPACITY
    • 18.3.1 MARKET SIZE & FORECAST
  • 18.4 END-USER
    • 18.4.1 MARKET SIZE & FORECAST
  • 18.5 DISTRIBUTION CHANNEL
    • 18.5.1 MARKET SIZE & FORECAST
  • 18.6 KEY COUNTRIES
    • 18.6.1 UK: MARKET SIZE & FORECAST
    • 18.6.2 GERMANY: MARKET SIZE & FORECAST
    • 18.6.3 FRANCE: MARKET SIZE & FORECAST
    • 18.6.4 ITALY: MARKET SIZE & FORECAST
    • 18.6.5 SPAIN: MARKET SIZE & FORECAST

19 NORTH AMERICA

  • 19.1 MARKET OVERVIEW
  • 19.2 MARKET SIZE & FORECAST
  • 19.3 LOAD CAPACITY
    • 19.3.1 MARKET SIZE & FORECAST
  • 19.4 END-USER
    • 19.4.1 MARKET SIZE & FORECAST
  • 19.5 DISTRIBUTION CHANNEL
    • 19.5.1 MARKET SIZE & FORECAST
  • 19.6 KEY COUNTRIES
    • 19.6.1 US: MARKET SIZE & FORECAST
    • 19.6.2 CANADA: MARKET SIZE & FORECAST

20 MIDDLE EAST & AFRICA

  • 20.1 MARKET OVERVIEW
  • 20.2 MARKET SIZE & FORECAST
  • 20.3 LOAD CAPACITY
    • 20.3.1 MARKET SIZE & FORECAST
  • 20.4 END-USER
    • 20.4.1 MARKET SIZE & FORECAST
  • 20.5 DISTRIBUTION CHANNEL
    • 20.5.1 MARKET SIZE & FORECAST
  • 20.6 KEY COUNTRIES
    • 20.6.1 UAE: MARKET SIZE & FORECAST
    • 20.6.2 SAUDI ARABIA: MARKET SIZE & FORECAST
    • 20.6.3 REST OF MIDDLE EAST & AFRICA: MARKET SIZE & FORECAST

21 LATIN AMERICA

  • 21.1 MARKET OVERVIEW
  • 21.2 MARKET SIZE & FORECAST
  • 21.3 LOAD CAPACITY
    • 21.3.1 MARKET SIZE & FORECAST
  • 21.4 END-USER
    • 21.4.1 MARKET SIZE & FORECAST
  • 21.5 DISTRIBUTION CHANNEL
    • 21.5.1 MARKET SIZE & FORECAST
  • 21.6 KEY COUNTRIES
    • 21.6.1 MEXICO: MARKET SIZE & FORECAST
    • 21.6.2 BRAZIL: MARKET SIZE & FORECAST
    • 21.6.3 REST OF LATIN AMERICA: MARKET SIZE & FORECAST

22 COMPETITIVE LANDSCAPE

  • 22.1 COMPETITION OVERVIEW

23 KEY COMPANY PROFILES

  • 23.1 BEAR ROBOTICS
    • 23.1.1 BUSINESS OVERVIEW
    • 23.1.2 PRODUCT OFFERINGS
    • 23.1.3 KEY STRATEGIES
    • 23.1.4 KEY STRENGTHS
    • 23.1.5 KEY OPPORTUNITIES
  • 23.2 KEENON ROBOTICS
    • 23.2.1 BUSINESS OVERVIEW
    • 23.2.2 PRODUCT OFFERINGS
    • 23.2.3 KEY STRATEGIES
    • 23.2.4 KEY STRENGTHS
    • 23.2.5 KEY OPPORTUNITIES
  • 23.3 PUDU ROBOTICS
    • 23.3.1 BUSINESS OVERVIEW
    • 23.3.2 PRODUCT OFFERINGS
    • 23.3.3 KEY STRATEGIES
    • 23.3.4 KEY STRENGTHS
    • 23.3.5 KEY OPPORTUNITIES
  • 23.4 SUZHOU PANGOLIN ROBOT
    • 23.4.1 BUSINESS OVERVIEW
    • 23.4.2 PRODUCT OFFERINGS
    • 23.4.3 KEY STRATEGIES
    • 23.4.4 KEY STRENGTHS
    • 23.4.5 KEY OPPORTUNITIES

24 OTHER PROMINENT VENDORS

  • 24.1 AIBAYES
    • 24.1.1 BUSINESS OVERVIEW
    • 24.1.2 PRODUCT OFFERINGS
  • 24.2 COMP-POINT SYSTEMS
    • 24.2.1 BUSINESS OVERVIEW
    • 24.2.2 PRODUCT OFFERINGS
  • 24.3 GAUSIUM
    • 24.3.1 BUSINESS OVERVIEW
    • 24.3.2 PRODUCT OFFERINGS
  • 24.4 GUANGZHOU AOBO INFORMATION TECHNOLOGY
    • 24.4.1 BUSINESS OVERVIEW
    • 24.4.2 PRODUCT OFFERINGS
  • 24.5 LG ELECTRONICS
    • 24.5.1 BUSINESS OVERVIEW
    • 24.5.2 PRODUCT OFFERINGS
  • 24.6 ORION STAR ROBOTICS
    • 24.6.1 BUSINESS OVERVIEW
    • 24.6.2 PRODUCT OFFERINGS
  • 24.7 RICHTECH ROBOTICS
    • 24.7.1 BUSINESS OVERVIEW
    • 24.7.2 PRODUCT OFFERINGS
  • 24.8 SHENZHEN REEMAN INTELLIGENT EQUIPMENT
    • 24.8.1 BUSINESS OVERVIEW
    • 24.8.2 PRODUCT OFFERINGS
  • 24.9 SEGWAY ROBOTICS
    • 24.9.1 BUSINESS OVERVIEW
    • 24.9.2 PRODUCT OFFERINGS
  • 24.10 TELEPOWER COMMUNICATION
    • 24.10.1 BUSINESS OVERVIEW
    • 24.10.2 PRODUCT OFFERINGS
  • 24.11 UBTECH ROBOTICS
    • 24.11.1 BUSINESS OVERVIEW
    • 24.11.2 PRODUCT OFFERINGS

25 REPORT SUMMARY

  • 25.1 KEY TAKEAWAYS
  • 25.2 STRATEGIC RECOMMENDATIONS

26 QUANTITATIVE SUMMARY

  • 26.1 MARKET BY GEOGRAPHY
  • 26.2 MARKET BY LOAD CAPACITY
  • 26.3 MARKET BY END-USER
  • 26.4 MARKET BY DISTRIBUTION CHANNEL
  • 26.5 APAC
    • 26.5.1 LOAD CAPACITY: MARKET SIZE & FORECAST
    • 26.5.2 END-USER: MARKET SIZE & FORECAST
    • 26.5.3 DISTRIBUTION CHANNEL: MARKET SIZE & FORECAST
  • 26.6 EUROPE
    • 26.6.1 LOAD CAPACITY: MARKET SIZE & FORECAST
    • 26.6.2 END-USER: MARKET SIZE & FORECAST
    • 26.6.3 DISTRIBUTION CHANNEL: MARKET SIZE & FORECAST
  • 26.7 NORTH AMERICA
    • 26.7.1 LOAD CAPACITY: MARKET SIZE & FORECAST
    • 26.7.2 END-USER: MARKET SIZE & FORECAST
    • 26.7.3 DISTRIBUTION CHANNEL: MARKET SIZE & FORECAST
  • 26.8 MIDDLE EAST & AFRICA
    • 26.8.1 LOAD CAPACITY: MARKET SIZE & FORECAST
    • 26.8.2 END-USER: MARKET SIZE & FORECAST
    • 26.8.3 DISTRIBUTION CHANNEL: MARKET SIZE & FORECAST
  • 26.9 LATIN AMERICA
    • 26.9.1 LOAD CAPACITY: MARKET SIZE & FORECAST
    • 26.9.2 END-USER: MARKET SIZE & FORECAST
    • 26.9.3 DISTRIBUTION CHANNEL: MARKET SIZE & FORECAST

27 APPENDIX

  • 27.1 ABBREVIATIONS