デジタルワークプレイス変革サービスの世界市場規模：コンポーネント別、企業規模別、エンドユーザー別、地域別、予測

デジタルワークプレイス変革サービスの市場規模と予測

デジタルワークプレイス変革サービスの市場規模は、2024年に418億6,000万米ドルと評価され、2026年から2032年にかけて21.97%のCAGRで成長し、2032年には2,050億3,000万米ドルに達すると予測されます。

現在の成長の背景には、デジタル化の進展、Desktop-as-a-Serviceに対する需要の増加、ワークライフバランスの柔軟性を求める従業員の需要の増加があります。企業によるBYOD（Bring Your Own Device）やエンタープライズモビリティといった先進技術の採用が増加していることも、市場成長に寄与しています。BYODは柔軟性と機動性を高めると同時に、企業が所有するデバイスのハードウェアやソフトウェアのライセンシングやデバイス管理に費やす時間を削減します。また、組織の再構築によってワークプレイスとプロセスの性質が変化し、企業の運用経費が削減されます。

世界のデジタルワークプレース変革サービス市場の定義

デジタル技術を利用して、職場のコラボレーション、コミュニケーション、効率性を促進・改善するプロセスは、デジタルワークプレイス変革サービスと呼ばれます。これは、従業員にとってより効率的で効果的な職場環境を構築するために、様々なデジタルツールやプラットフォームを導入することを伴う。デジタルワークプレース変革サービスの主要コンポーネントには、コラボレーションツール、クラウドコンピューティング、デジタル文書管理、自動化、サイバーセキュリティなどがあります。

デジタルワークプレイス変革サービスの世界市場概要

モバイル技術の進歩、労働人口構成の変化、コネクテッドワークプレイスのトレンドの高まりが、デジタルワークプレイス変革サービス産業の原動力となっています。将来のワークスペースでは、ビジネスニーズをサポートし、仕事を円滑に進めるために、IaaS（Infrastructure as a Service）、BaaS（Backend as a Service）、PaaS（Platform as a Service）、SaaS（Software as a Service）などのクラウドサービスの採用が進んでいます。

さらに、パンデミックは急速に広がるため、多くの組織がハイブリッドワークパラダイムに対応したワークプレイス変革に長期的な投資を行っており、安全なアクセスでリモートワークを可能にするクラウドベースのソリューションの利用が必要となっています。さらに、競争力を維持するために、組織はテクノロジーの進化に合わせて新しいデジタルワークプレイスツールやソリューションを導入する必要があります。COVID-19の流行はリモートワークの導入を後押ししており、従業員の接続と生産性を維持する上でデジタルワークプレイス変革サービスがこれまで以上に重要になっています。

さらに、デジタルワークプレイスとリモートワークへの注目が高まる中、AIと自動化技術の拡大は、手作業の手順を自動化し、生産性を向上させ、プロセスを合理化するための企業の新たな選択肢を生み出す上で重要な役割を果たしています。変化に対する従業員の抵抗は、デジタルワークプレイス変革サービス部門が直面する重要な課題の1つです。

多くの従業員は確立された運用方法に慣れ親しんでいるため、新しいテクノロジーやプロセスに抵抗を示すことがあります。このような反発は、デジタルワークプレイス変革サービスの導入を阻害したり、妨害したりする可能性があります。さらに、デジタルワークプレイス変革サービスを導入する企業が増えるにつれ、サイバー攻撃やデータ漏えいのリスクも高まる。セキュリティの問題により、企業はこうしたサービスの導入をためらう可能性があります。

目次

第1章 世界のデジタルワークプレイス変革サービス市場：イントロダクション

• 市場概要
• 調査範囲
• 前提条件

第2章 エグゼクティブサマリー

第3章 VERIFIED MARKET RESEARCHの調査手法

• データマイニング
• バリデーション
• 一次資料
• データソース一覧

第4章 世界のデジタルワークプレイス変革サービス市場の展望

• 概要
• 市場力学
  • 促進要因
  • 抑制要因
  • 機会
• ポーターのファイブフォースモデル
• バリューチェーン分析

第5章 デジタルワークプレイス変革サービスの世界市場：コンポーネント別

• 概要
• ソリューション
• サービス

第6章 デジタルワークプレイス変革サービスの世界市場：企業規模別

• 概要
• 中小企業
• 大企業

第7章 デジタルワークプレイス変革サービスの世界市場：エンドユーザー別

• 概要
• BFSI
• IT・通信
• 小売・消費財
• ヘルスケア・医薬品
• 製造業
• 政府機関
• その他

第8章 デジタルワークプレイス変革サービスの世界市場：地域別

• 概要
• 北米
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • ドイツ
  • 英国
  • フランス
  • その他欧州
• アジア太平洋
  • 中国
  • 日本
  • インド
  • その他アジア太平洋
• 世界のその他の地域
  • ラテンアメリカ
  • 中東・アフリカ

第9章 世界のデジタルワークプレイス変革サービス市場の競合情勢

• 概要
• 各社の市場ランキング
• 主な発展戦略

第10章 企業プロファイル

• IBM
• Accenture
• Atos SE
• Trianz
• Capgemini
• HCL Technologies Limited
• Infosys Limited
• Tata Consultancy Services Limited
• Tech Mahindra Limited
• Mphasis

第11章 主な発展

• 製品上市／開発
• 合併と買収
• 事業拡大
• パートナーシップと提携

第12章 付録

• 関連調査

Digital Workplace Transformation Service Market Size And Forecast

Digital Workplace Transformation Service Market size was valued at USD 41.86 Billion in 2024 and is projected to reach USD 205.03 Billion by 2032, growing at a CAGR of 21.97% from 2026 to 2032.

The current growth can be attributed to the increased digitalization, increasing demand for desktop-as-a-service, and growing demand for employees for greater flexibility in terms of work-life balance. The increasing adoption of advanced technologies, such as Bring Your Own Device (BYOD), and enterprise mobility by organizations contribute to market growth. It increases flexibility and mobility while decreasing time spent on hardware and software licensing and device management for business-owned devices. It alters the nature of workplaces and processes, aided by organizational restructuring, and reduces the operational expenditure of businesses.

Global Digital Workplace Transformation Service Market Definition

The process of using digital technology to facilitate and improve workplace collaboration, communication, and efficiency is referred to as Digital Workplace Transformation Service. It entails putting in place a variety of digital tools and platforms in order to create a more efficient and effective working environment for employees. Some of the key components of a Digital Workplace Transformation Service may include, collaboration tools, cloud computing, digital document management, automation, and cybersecurity.

Global Digital Workplace Transformation Service Market Overview

The advancement in mobile technologies, changing workforce demographics, and the rising trend of connected workplaces are the driving forces of the Digital Workplace Transformation Service industry. Several future workspaces are increasingly adopting cloud services such as Infrastructure as a Service (IaaS), Backend as a Service (BaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) to support their business needs and get the work done smoothly.

Furthermore, because pandemics spread so quickly, numerous organizations have made long-term investments in workplace transformation for the hybrid work paradigm, necessitating the usage of cloud-based solutions to enable remote working with secure access. Additionally, to remain competitive, organizations must adopt new digital workplace tools and solutions as technology evolves. The COVID-19 epidemic has boosted remote work adoption, making Digital Workplace Transformation Service more crucial than ever in keeping employees connected and productive.

Furthermore, with a growing focus on digital workplaces and remote working, the expansion of AI and automation technologies is playing a critical role in automating manual procedures and generating new options for businesses to improve productivity and streamline the process. Employee resistance to change is one of the key challenges facing the Digital Workplace Transformation Service sector.

Many employees are familiar with established methods of operation and may be resistant to new technologies or processes. This opposition can inhibit or obstruct the adoption of Digital Workplace Transformation Service. Moreover, the risk of cyber-attacks and data leaks grows as more companies implement digital workplace transformation offerings. Security issues may cause organizations to be hesitant to deploy these services.

Global Digital Workplace Transformation Service Market Segmentation Analysis

The Global Digital Workplace Transformation Service Market is Segmented on the basis of Component, Enterprise Size, End-Use, and Geography.

Digital Workplace Transformation Service Market, By Component

• Solutions
• Services

Based on Component, the market is bifurcated into Solutions and Services. Solutions segment accounted for the largest market share in 2021. The segment growth can be attributed to the adoption of workplace solutions, such as social and collaborative tools, cloud storage tools, and content management systems among end-users to enhance resource usage and productivity. It enables a workplace social network, fosters collaborations and team building across the organization, and provides access to social media for posting corporate messages. Furthermore, it enhances productivity and efficiency with self-service capabilities for the IT departments in the organization. These benefits provided by digital workplace solutions will supplement the growth of the segment during the forecast period.

Digital Workplace Transformation Service Market, By Enterprise Size

• Small and Medium Enterprises
• Large Enterprises

Based on Enterprise Size, the market is segmented into Small and Medium Enterprises and Large Enterprises. The Large Enterprises segment is anticipated to dominate the Digital Workplace Transformation Service Market. Several large enterprises are embracing cloud technology and innovative technologies, that are easy to consume and powered by AI and other automation technologies and software. For instance, Tata Consultancy Services Limited (TCS) Cognix, is a digital workspace solution, which is designed, configured, and developed to meet the demands of large organizations and bring complete automation.

Digital Workplace Transformation Service Market, By End-Use

• BFSI
• IT & Telecommunication
• Retail & Consumer Goods
• Healthcare & Pharmaceuticals
• Manufacturing
• Government
• Others

Based on End-Use, the market is segmented into BFSI, IT & Telecommunication, Retail & Consumer Goods, Healthcare & Pharmaceuticals, Manufacturing, Government, and Others. The IT and telecommunication segment is anticipated to dominate the Digital Workplace Transformation Service Market. The growing trends of remote working, increasing adoption of Software as a Service (SaaS) service, and BYOD in countries, such as the U.S., Canada, India, China, and Australia have led to an increase in the adoption of digital workplace solutions in IT & telecom industry. Several IT and telecom companies.

Digital Workplace Transformation Service Market, By Geography

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East & Africa
• Digital Workplace Transformation Service Market By Geography
• On the basis of Geography, the Global Digital Workplace Transformation Service Market is classified into North America, Europe, Asia Pacific, and the Rest of the World. North America dominated the Digital Workplace Transformation Service market in terms of revenue share in 2022. The growth of the regional industry for digital workplaces can be attributed to the increasing adoption of emerging technologies such as AI, BYOD, and enterprise mobility management solutions, among others. Several regional workplace transformation service providers are rapidly incorporating cloud technologies and Artificial Intelligence (AI) into their service offerings.

Key Players

The "Global Digital Workplace Transformation Service Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are IBM, Accenture plc, Atos SE, Trianz, Capgemini, HCL Technologies Limited, Infosys Limited, Tata Consultancy Services Limited, Tech Mahindra Limited, Mphasis, among others.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with product benchmarking and SWOT analysis.

Key Developments

• In December 2021, Trianz, a digital transformation technology and service company announced a partnership with Workgrid Software, an intelligent digital workspace solutions provider, to deliver a modern workplace with a digital assistant that collaborates with enterprise applications and delivers personalized, contextual information, and content to workforces
• In June 2020, Tata Consultancy Services (TCS) Limited launched Digital Acceleration Center (DAC) with the support of the Singapore Economic Development Board, to assist Singapore businesses in the COVID-19 recovery.
• Ace Matrix Analysis
• The Ace Matrix provided in the report would help to understand how the major key players involved in this industry are performing as we provide a ranking for these companies based on various factors such as service features & innovations, scalability, innovation of services, industry coverage, industry reach, and growth roadmap. Based on these factors, we rank the companies into four categories as Active, Cutting Edge, Emerging, and Innovators.
• Market Attractiveness
• The image of market attractiveness provided would further help to get information about the region that is majorly leading in the Global Digital Workplace Transformation Service Market. We cover the major impacting factors that are responsible for driving the industry growth in the given region.
• Porter's five forces
• The image provided would further help to get information about Porter's five forces framework providing a blueprint for understanding the behavior of competitors and a player's strategic positioning in the respective industry. Porter's five forces model can be used to assess the competitive landscape in the Global Digital Workplace Transformation Service Market, gauge the attractiveness of a certain sector, and assess investment possibilities.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL DIGITAL WORKPLACE TRANSFORMATION SERVICE MARKET

• 1.1 Overview of the Market
• 1.2 Scope of Report
• 1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

• 3.1 Data Mining
• 3.2 Validation
• 3.3 Primary Interviews
• 3.4 List of Data Sources

4 GLOBAL DIGITAL WORKPLACE TRANSFORMATION SERVICE MARKET OUTLOOK

• 4.1 Overview
• 4.2 Market Dynamics
  • 4.2.1 Drivers
  • 4.2.2 Restraints
  • 4.2.3 Opportunities
• 4.3 Porters Five Force Model
• 4.4 Value Chain Analysis

5 GLOBAL DIGITAL WORKPLACE TRANSFORMATION SERVICE MARKET, BY COMPONENT

• 5.1 Overview
• 5.2 Solutions
• 5.3 Services

6 GLOBAL DIGITAL WORKPLACE TRANSFORMATION SERVICE MARKET, BY ENTERPRISE SIZE

• 6.1 Overview
• 6.2 Small and Medium Enterprises
• 6.3 Large Enterprises

7 GLOBAL DIGITAL WORKPLACE TRANSFORMATION SERVICE MARKET, BY END-USE

• 7.1 Overview
• 7.2 BFSI
• 7.3 IT & Telecommunication
• 7.4 Retail & Consumer Goods
• 7.5 Healthcare & Pharmaceuticals
• 7.6 Manufacturing
• 7.7 Government
• 7.8 Others

8 GLOBAL DIGITAL WORKPLACE TRANSFORMATION SERVICE MARKET, BY GEOGRAPHY

• 8.1 Overview
• 8.2 North America
  • 8.2.1 U.S.
  • 8.2.2 Canada
  • 8.2.3 Mexico
• 8.3 Europe
  • 8.3.1 Germany
  • 8.3.2 U.K.
  • 8.3.3 France
  • 8.3.4 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 China
  • 8.4.2 Japan
  • 8.4.3 India
  • 8.4.4 Rest of Asia Pacific
• 8.5 Rest of the World
  • 8.5.1 Latin America
  • 8.5.2 Middle East and Africa

9 GLOBAL DIGITAL WORKPLACE TRANSFORMATION SERVICE MARKET COMPETITIVE LANDSCAPE

• 9.1 Overview
• 9.2 Company Market Ranking
• 9.3 Key Development Strategies

10 COMPANY PROFILES

• 10.1 IBM
  • 10.1.1 Overview
  • 10.1.2 Financial Performance
  • 10.1.3 Product Outlook
  • 10.1.4 Key Developments
• 10.2 Accenture
  • 10.2.1 Overview
  • 10.2.2 Financial Performance
  • 10.2.3 Product Outlook
  • 10.2.4 Key Developments
• 10.3 Atos SE
  • 10.3.1 Overview
  • 10.3.2 Financial Performance
  • 10.3.3 Product Outlook
  • 10.3.4 Key Developments
• 10.4 Trianz
  • 10.4.1 Overview
  • 10.4.2 Financial Performance
  • 10.4.3 Product Outlook
  • 10.4.4 Key Developments
• 10.5 Capgemini
  • 10.5.1 Overview
  • 10.5.2 Financial Performance
  • 10.5.3 Product Outlook
  • 10.5.4 Key Developments
• 10.6 HCL Technologies Limited
  • 10.6.1 Overview
  • 10.6.2 Financial Performance
  • 10.6.3 Product Outlook
  • 10.6.4 Key Development
• 10.7 Infosys Limited
  • 10.7.1 Overview
  • 10.7.2 Financial Performance
  • 10.7.3 Product Outlook
  • 10.7.4 Key Developments
• 10.8 Tata Consultancy Services Limited
  • 10.8.1 Overview
  • 10.8.2 Financial Performance
  • 10.8.3 Product Outlook
  • 10.8.4 Key Developments
• 10.9 Tech Mahindra Limited
  • 10.9.1 Overview
  • 10.9.2 Financial Performance
  • 10.9.3 Product Outlook
  • 10.9.4 Key Development
• 10.10 Mphasis
  • 10.10.1 Overview
  • 10.10.2 Financial Performance
  • 10.10.3 Product Outlook
  • 10.10.4 Key Development

11 KEY DEVELOPMENTS

• 11.1 Product Launches/Developments
• 11.2 Mergers and Acquisitions
• 11.3 Business Expansions
• 11.4 Partnerships and Collaborations

12 Appendix

• 12.1 Related Research