Product Code: TMRGL786
TMR's report on the global chatbot market studies the past as well as the current growth trends and opportunities to gain valuable insights of the indicators of the market during the forecast period from 2022 to 2031. The report provides revenue of the global chatbot market for the period 2017-2031, considering 2021 as the base year and 2031 as the forecast year. The report also provides the compound annual growth rate (CAGR %) of the global chatbot market from 2022 to 2031.
The report has been prepared after an extensive research. Primary research involved bulk of the research efforts, wherein analysts carried out interviews with key opinion leaders, industry leaders, and opinion makers. Secondary research involved referring to key players' product literature, annual reports, press releases, and relevant documents to understand the chatbot market.
The report delves into the competitive landscape of the global chatbot market. Key players operating in the global chatbot market have been identified and each one of these has been profiled, in terms of various attributes. Company overview, financial standings, recent developments, and SWOT are attributes of players in the global chatbot market profiled in this report.
Table of Contents
1. Preface
- 1.1. Market Introduction
- 1.2. Market Segmentation
- 1.3. Key Research Objectives
2. Assumptions and Research Methodology
- 2.1. Research Methodology
- 2.1.1. List of Primary and Secondary Sources
- 2.2. Key Assumptions for Data Modelling
3. Executive Summary: Global Chatbot Market
4. Market Overview
- 4.1. Market Definition
- 4.2. Technology/ Product Roadmap
- 4.3. Market Factor Analysis
- 4.3.1. Forecast Factors
- 4.3.2. Ecosystem/ Value Chain Analysis
- 4.3.3. Market Dynamics (Growth Influencers)
- 4.3.3.1. Drivers
- 4.3.3.2. Restraints
- 4.3.3.3. Opportunities
- 4.3.3.4. Impact Analysis of Drivers and Restraints
- 4.4. COVID-19 Impact Analysis
- 4.4.1. Impact of COVID-19 on Chatbot Market
- 4.4.2. End-user Sentiment Analysis: Comparative Analysis on Spending
- 4.4.2.1. Increase in Spending
- 4.4.2.2. Decrease in Spending
- 4.4.3. Short Term and Long Term Impact on the Market
- 4.5. Market Opportunity Assessment - by Region (North America/ Europe/ Asia Pacific/ Middle East and Africa/ South America)
- 4.5.1. By Component
- 4.5.2. By Deployment
- 4.5.3. By Enterprise Size
- 4.5.4. By Industry
5. Global Chatbot Market Analysis and Forecast
- 5.1. Market Revenue Analysis (US$ Mn), 2016-2031
- 5.1.1. Historic Growth Trends, 2016-2021
- 5.1.2. Forecast Trends, 2022-2031
- 5.2. Pricing Model Analysis/ Price Trend Analysis
6. Global Chatbot Market Analysis, by Component
- 6.1. Overview and Definitions
- 6.2. Key Segment Analysis
- 6.3. Chatbot Market Size (US$ Mn) Forecast, by Component, 2018 - 2031
- 6.3.1. Solution
- 6.3.1.1. Web-based
- 6.3.1.2. Mobile
- 6.3.2. Services
7. Global Chatbot Market Analysis, by Deployment
- 7.1. Overview and Definitions
- 7.2. Key Segment Analysis
- 7.3. Chatbot Market Size (US$ Mn) Forecast, by Deployment, 2018 - 2031
- 7.3.1. On-premise
- 7.3.2. Cloud
8. Global Chatbot Market Analysis, by Enterprise Size
- 8.1. Overview and Definitions
- 8.2. Key Segment Analysis
- 8.3. Chatbot Market Size (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
- 8.3.1. Small & Medium Enterprises
- 8.3.2. Large Enterprises
9. Global Chatbot Market Analysis, by Industry
- 9.1. Overview and Definitions
- 9.2. Key Segment Analysis
- 9.3. Chatbot Market Size (US$ Mn) Forecast, by Industry, 2018 - 2031
- 9.3.1. BFSI
- 9.3.2. Retail & E-commerce
- 9.3.3. IT & Telecom
- 9.3.4. Healthcare
- 9.3.5. Government
- 9.3.6. Travel & Hospitality
- 9.3.7. Others
10. Global Chatbot Market Analysis and Forecasts, by Region
- 10.1. Key Findings
- 10.2. Market Size (US$ Mn) Forecast by Region, 2018-2031
- 10.2.1. North America
- 10.2.2. Europe
- 10.2.3. Asia Pacific
- 10.2.4. Middle East & Africa
- 10.2.5. South America
11. North America Chatbot Market Analysis and Forecast
- 11.1. Regional Outlook
- 11.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
- 11.2.1. By Component
- 11.2.2. By Deployment
- 11.2.3. By Enterprise Size
- 11.2.4. By Industry
- 11.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
- 11.3.1. U.S.
- 11.3.2. Canada
- 11.3.3. Mexico
12. Europe Chatbot Market Analysis and Forecast
- 12.1. Regional Outlook
- 12.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
- 12.2.1. By Component
- 12.2.2. By Deployment
- 12.2.3. By Enterprise Size
- 12.2.4. By Industry
- 12.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
- 12.3.1. Germany
- 12.3.2. UK
- 12.3.3. France
- 12.3.4. Italy
- 12.3.5. Spain
- 12.3.6. Rest of Europe
13. Asia Pacific Chatbot Market Analysis and Forecast
- 13.1. Regional Outlook
- 13.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
- 13.2.1. By Component
- 13.2.2. By Deployment
- 13.2.3. By Enterprise Size
- 13.2.4. By Industry
- 13.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
- 13.3.1. China
- 13.3.2. India
- 13.3.3. Japan
- 13.3.4. ASEAN
- 13.3.5. Rest of Asia Pacific
14. Middle East & Africa Chatbot Market Analysis and Forecast
- 14.1. Regional Outlook
- 14.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
- 14.2.1. By Component
- 14.2.2. By Deployment
- 14.2.3. By Enterprise Size
- 14.2.4. By Industry
- 14.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
- 14.3.1. Saudi Arabia
- 14.3.2. The United Arab Emirates
- 14.3.3. South Africa
- 14.3.4. Rest of Middle East & Africa
15. South America Chatbot Market Analysis and Forecast
- 15.1. Regional Outlook
- 15.2. Chatbot Market Size (US$ Mn) Analysis and Forecast, 2018 - 2031
- 15.2.1. By Component
- 15.2.2. By Deployment
- 15.2.3. By Enterprise Size
- 15.2.4. By Industry
- 15.3. Chatbot Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
- 15.3.1. Brazil
- 15.3.2. Argentina
- 15.3.3. Rest of South America
16. Competition Landscape
- 16.1. Market Competition Matrix, by Leading Players
- 16.2. Market Revenue Share Analysis (%), by Leading Players (2021)
- 16.3. Competitive Scenario
- 16.3.1. List of Emerging, Prominent and Leading Players
- 16.3.2. Major Mergers & Acquisitions, Expansions, Partnership, Contacts, Deals, etc.
17. Company Profiles
- 17.1. Amazon Web Cloud, Inc.
- 17.1.1. Business Overview
- 17.1.2. Company Revenue
- 17.1.3. Product Portfolio
- 17.1.4. Geographic Footprint
- 17.1.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.2. Artificial Solutions
- 17.2.1. Business Overview
- 17.2.2. Company Revenue
- 17.2.3. Product Portfolio
- 17.2.4. Geographic Footprint
- 17.2.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.3. AIVO
- 17.3.1. Business Overview
- 17.3.2. Company Revenue
- 17.3.3. Product Portfolio
- 17.3.4. Geographic Footprint
- 17.3.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.4. Creative Virtual Ltd.
- 17.4.1. Business Overview
- 17.4.2. Company Revenue
- 17.4.3. Product Portfolio
- 17.4.4. Geographic Footprint
- 17.4.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.5. eGain Corporation
- 17.5.1. Business Overview
- 17.5.2. Company Revenue
- 17.5.3. Product Portfolio
- 17.5.4. Geographic Footprint
- 17.5.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.6. Inbenta Holdings Inc.
- 17.6.1. Business Overview
- 17.6.2. Company Revenue
- 17.6.3. Product Portfolio
- 17.6.4. Geographic Footprint
- 17.6.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.7. IBM Corporation
- 17.7.1. Business Overview
- 17.7.2. Company Revenue
- 17.7.3. Product Portfolio
- 17.7.4. Geographic Footprint
- 17.7.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.8. Google LLC
- 17.8.1. Business Overview
- 17.8.2. Company Revenue
- 17.8.3. Product Portfolio
- 17.8.4. Geographic Footprint
- 17.8.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.9. Haptik Technologies Limited
- 17.9.1. Business Overview
- 17.9.2. Company Revenue
- 17.9.3. Product Portfolio
- 17.9.4. Geographic Footprint
- 17.9.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.10. Kore.ai, Inc.
- 17.10.1. Business Overview
- 17.10.2. Company Revenue
- 17.10.3. Product Portfolio
- 17.10.4. Geographic Footprint
- 17.10.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.11. Microsoft Corporation
- 17.11.1. Business Overview
- 17.11.2. Company Revenue
- 17.11.3. Product Portfolio
- 17.11.4. Geographic Footprint
- 17.11.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.12. Yellow Ai
- 17.12.1. Business Overview
- 17.12.2. Company Revenue
- 17.12.3. Product Portfolio
- 17.12.4. Geographic Footprint
- 17.12.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.13. LiveChat, Inc. (ChatBot.com)
- 17.13.1. Business Overview
- 17.13.2. Company Revenue
- 17.13.3. Product Portfolio
- 17.13.4. Geographic Footprint
- 17.13.5. Strategic Partnership, Merger & Acquisition, Business Expansion, New Product Launch, Innovation etc.
- 17.14. Others
18. Key Takeaways