IVR（自動音声応答）の世界市場レポート 2025年

IVR（自動音声応答）の市場規模は、今後数年間で力強い成長が見込まれます。2029年の年間平均成長率（CAGR）は6.8%で、77億米ドルに成長すると予測されます。予測期間の成長は、パーソナライズドIVRの普及拡大、インターネット普及率の上昇、クラウドベースのIVRの台頭などに起因すると考えられます。予測期間の主な動向としては、マイクロファイナンス、デジタルバンキング、パートナーシップ、コラボレーション、投資、製品イノベーション、IVR（自動音声応答）の技術進歩などが挙げられます。

インターネット普及率の増加がIVR（自動音声応答）（IVR）市場の成長を促進すると予想されます。インターネット普及率とは、インターネットにアクセスできる人口または特定の地域の割合を指します。IVRシステムは、インターネットに直接アクセスできない人や音声による対話を好まない人にも利用しやすい音声ベースのインターフェースを提供することで、インターネット普及率を高めることができます。例えば、スイスに本部を置く国際通信連合は2023年10月、世界人口の67%がインターネットを利用しており、2021年から2022年にかけての増加率が3.5%であったのに対し、2022年以降は4.7%増加したと報告しています。低所得国では、インターネット利用率は2022年の24％から27％に上昇しました。したがって、インターネット普及率の伸びがIVR（自動音声応答）市場の拡大を牽引しています。

IVR（自動音声応答）（IVR）市場の主要企業は、競争優位性を獲得するため、IVR（自動音声応答）-to-text製品などの革新的ソリューションの開発に注力しています。これらの製品は、デバイスの性能に関係なく、すべてのユーザーに情報やコミュニケーションへの平等なアクセスを提供することを目的としています。例えば、2024年5月、米国のシステム・ソフトウェア会社であるベリント社は、AIを搭載したボット、特にベリント・インテリジェント・バーチャル・アシスタント（IVA）を導入し、顧客とのインタラクション・トラフィックの約80％を自動化しました。この自動化により、同社は人的資源をより効率的に配分できるようになり、最終的にサービス提供が強化されました。

目次

第1章 エグゼクティブサマリー

第2章 市場の特徴

第3章 市場動向と戦略

第4章 市場- 金利、インフレ、地政学、コロナ、回復が市場に与える影響を含むマクロ経済シナリオ

第5章 世界の成長分析と戦略分析フレームワーク

• 世界のIVR（自動音声応答） PESTEL分析（政治、社会、技術、環境、法的要因、促進要因、抑制要因）
• 最終用途産業の分析
• 世界のIVR（自動音声応答）市場：成長率分析
• 世界のIVR（自動音声応答）市場の実績：規模と成長, 2019-2024
• 世界のIVR（自動音声応答）市場の予測：規模と成長, 2024-2029, 2034F
• 世界のIVR（自動音声応答）総アドレス可能市場（TAM）

第6章 市場セグメンテーション

• 世界のIVR（自動音声応答）市場：サービス別、実績と予測, 2019-2024, 2024-2029F, 2034F
• インストール
• トレーニングと教育
• メンテナンスとサポート
• 世界のIVR（自動音声応答）市場：技術別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 音声ベース
• タッチトーンベース
• 世界のIVR（自動音声応答）市場：展開モード別、実績と予測, 2019-2024, 2024-2029F, 2034F
• クラウド
• オンプレミス
• 世界のIVR（自動音声応答）市場：組織規模別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 中小企業
• 大企業
• 世界のIVR（自動音声応答）市場：業界別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 銀行、金融サービス、保険（BFSI）
• 旅行とホスピタリティ
• 製薬およびヘルスケア
• 通信
• 政府および公共部門
• 輸送と物流
• 情報技術対応サービス（ITES）
• メディア、小売、eコマース
• 教育
• その他の産業
• 世界のIVR（自動音声応答）市場、インストールのサブセグメンテーション、タイプ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• システムのセットアップと構成
• ハードウェアのインストール
• ソフトウェアの展開
• 既存システムとの統合
• 世界のIVR（自動音声応答）市場、トレーニングと教育のサブセグメンテーション、タイプ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• ユーザートレーニングプログラム
• ITスタッフ向け技術トレーニング
• ワークショップとセミナー
• オンライントレーニングモジュール
• 世界のIVR（自動音声応答）市場、メンテナンスとサポートのサブセグメンテーション、タイプ別、実績と予測, 2019-2024, 2024-2029F, 2034F
• テクニカルサポートサービス
• ソフトウェアの更新とアップグレード
• システムの監視とトラブルシューティング
• パフォーマンス最適化サービス

第7章 地域別・国別分析

• 世界のIVR（自動音声応答）市場：地域別、実績と予測, 2019-2024, 2024-2029F, 2034F
• 世界のIVR（自動音声応答）市場：国別、実績と予測, 2019-2024, 2024-2029F, 2034F

第8章 アジア太平洋市場

第9章 中国市場

第10章 インド市場

第11章 日本市場

第12章 オーストラリア市場

第13章 インドネシア市場

第14章 韓国市場

第15章 西欧市場

第16章 英国市場

第17章 ドイツ市場

第18章 フランス市場

第19章 イタリア市場

第20章 スペイン市場

第21章 東欧市場

第22章 ロシア市場

第23章 北米市場

第24章 米国市場

第25章 カナダ市場

第26章 南米市場

第27章 ブラジル市場

第28章 中東市場

第29章 アフリカ市場

第30章 競合情勢と企業プロファイル

• IVR（自動音声応答）市場：競合情勢
• IVR（自動音声応答）市場：企業プロファイル
  • Verizon Communications Inc. Overview, Products and Services, Strategy and Financial Analysis
  • AT&T Inc. Overview, Products and Services, Strategy and Financial Analysis
  • TD Synnex Overview, Products and Services, Strategy and Financial Analysis
  • Cisco Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
  • Twilio Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章 その他の大手企業と革新的企業

• Avaya Inc.
• Genesys Telecommunication Laboratories Inc.
• West Corporation
• [24]7.ai Inc.
• Five9 Inc.
• 8X8 Inc.
• Aspect Software Parent Inc.
• Ameyo（Drishti Soft Solutions Pvt. Ltd.）
• Exotel Techcom Pvt. Ltd.
• Bitrix Inc.
• Callfire Inc.
• Handygo Technologies Pvt. Ltd.
• Agnity Global Inc.
• Istonish Inc.
• Evamp & Saanga

第32章 世界の市場競合ベンチマーキングとダッシュボード

第33章 主要な合併と買収

第34章 最近の市場動向

第35章 市場の潜在力が高い国、セグメント、戦略

• IVR（自動音声応答）市場2029：新たな機会を提供する国
• IVR（自動音声応答）市場2029：新たな機会を提供するセグメント
• IVR（自動音声応答）市場2029：成長戦略
  • 市場動向に基づく戦略
  • 競合の戦略

第36章 付録

Interactive Voice Response (IVR) is a technology that enables computer systems to interact with humans using voice and DTMF tone input via a keypad. IVR systems enhance efficiency and improve the customer experience by managing high call volumes and providing self-service options.

The primary service types in IVR include installation, training and education, maintenance, and support. Installation involves implementing automated telephony systems that interact with callers through voice. IVR technologies can be speech-based or touch-tone-based, deployed through the cloud or on-premise, and cater to organizations of varying sizes, including small and medium enterprises (SMEs) and large enterprises. IVR systems find applications across various industry verticals, including banking, financial services and insurance (BFSI), travel and hospitality, pharmaceuticals and healthcare, telecommunications, government and public sector, transportation and logistics, information technology-enabled services (ITES), media, retail and e-commerce, education, and others.

The interactive voice response market research report is one of a series of new reports from The Business Research Company that provides interactive voice response market statistics, including interactive voice response industry global market size, regional shares, competitors with an interactive voice response market share, detailed interactive voice response market segments, market trends and opportunities, and any further data you may need to thrive in the interactive voice response industry. This interactive voice response market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The interactive voice response market size has grown strongly in recent years. It will grow from $5.53 billion in 2024 to $5.92 billion in 2025 at a compound annual growth rate (CAGR) of 7.0%. The growth in the historic period can be attributed to rising usage of internet services and cell phone, growing number of customer care and sales teams across enterprises, rise in demand of enhancing customer relationship management.

The interactive voice response market size is expected to see strong growth in the next few years. It will grow to $7.7 billion in 2029 at a compound annual growth rate (CAGR) of 6.8%. The growth in the forecast period can be attributed to growth in popularity of personalized IVR, increasing internet penetration, rise in cloud-based IVR. Major trends in the forecast period include microfinance and digital banking, partnerships, collaborations, investments, product innovations, technological advancements of interactive voice response.

The increasing internet penetration is expected to drive the growth of the interactive voice response (IVR) market. Internet penetration refers to the percentage of the population or a specific region that has access to the Internet. IVR systems can enhance internet penetration by offering an accessible, voice-based interface for individuals who may not have direct internet access or prefer voice interactions. For example, in October 2023, the International Telecommunication Union, a Switzerland-based telecommunications agency, reported that 67% of the global population now uses the internet, marking a 4.7% growth since 2022, compared to a 3.5% increase from 2021 to 2022. In low-income countries, internet usage rose to 27% of the population, up from 24% in 2022. Therefore, the growth in internet penetration is driving the expansion of the interactive voice response market.

Major companies in the interactive voice response (IVR) market are focusing on developing innovative solutions, such as interactive voice response-to-text products, to gain a competitive advantage. These products aim to provide equal access to information and communication for all users, regardless of their device capabilities. For example, in May 2024, Verint, a US-based system software company, deployed its AI-powered bots, specifically the Verint Intelligent Virtual Assistant (IVA), to automate around 80% of its customer interaction traffic. This automation allows the company to allocate human resources more efficiently, ultimately enhancing service delivery.

In August 2023, RingCentral, Inc., a US-based IT services and consulting company, acquired Hopin for an undisclosed amount. The acquisition includes Hopin's technology assets, customer relationships, as well as its engineering, product, and go-to-market talent. This move aims to enhance RingCentral's video solutions, enabling the company to offer customers a broader range of options and specialized video use cases for interactive events. Hopin is a US-based software development company specializing in virtual event technology.

Major companies operating in the interactive voice response market report are Verizon Communications Inc., AT&T Inc., TD Synnex, Cisco Systems Inc., Twilio Inc., Avaya Inc., Genesys Telecommunication Laboratories Inc., West Corporation, [24]7.ai Inc., Five9 Inc., 8X8 Inc., Aspect Software Parent Inc., Ameyo (Drishti Soft Solutions Pvt. Ltd.), Exotel Techcom Pvt. Ltd., Bitrix Inc., Callfire Inc., Handygo Technologies Pvt. Ltd., Agnity Global Inc., Istonish Inc., Evamp & Saanga, Nuance Communications Inc., Bay Talkitec Pvt. Ltd., IVR Lab, inContact Inc., Arise Virtual Solutions Inc.

North America was the largest region in the interactive voice response market in 2024. The regions covered in the interactive voice response market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the interactive voice response market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The interactive voice response (IVR) market consists of revenues earned by entities providing IVR services such as customer support, information retrieval, call routing, payment processing, surveys and feedback collection, emergency notifications and alerts, language selection, personalized messages, voice mail, and call-back services. The market value includes the value of related goods sold by the service provider or included within the service offering. The interactive voice response (IVR) market also consists of sales of computer hardware, telephony hardware, and text-to-speech (TTS) devices. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Interactive Voice Response Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on interactive voice response market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for interactive voice response ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The interactive voice response market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Services: Installation; Training And Education; Maintenance And Support
• 2) By Technology: Speech Based; Touch-Tone Based
• 3) By Deployment Mode: Cloud; On Premises
• 4) By Organization Size: Small Medium Enterprise (SME); Large Enterprise
• 5) By Industry Verticals: Banking, Financial Services and Insurance(BFSI); Travel And Hospitality; Pharma And Healthcare; Telecommunications; Government And Public Sector; Transportation And Logistics; Information Technology Enabled Services(ITES); Media, Retail, And E-commerce; Education; Other Industries
• Subsegments:
• 1) By Installation: System Setup And Configuration; Hardware Installation; Software Deployment; Integration With Existing Systems
• 2) By Training And Education: User Training Programs; Technical Training For IT Staff; Workshops And Seminars; Online Training Modules
• 3) By Maintenance And Support: Technical Support Services; Software Updates And Upgrades; System Monitoring And Troubleshooting; Performance Optimization Services
• Companies Mentioned: Verizon Communications Inc.; AT&T Inc.; TD Synnex; Cisco Systems Inc.; Twilio Inc.
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Interactive Voice Response Market Characteristics

3. Interactive Voice Response Market Trends And Strategies

4. Interactive Voice Response Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Interactive Voice Response Growth Analysis And Strategic Analysis Framework

• 5.1. Global Interactive Voice Response PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
• 5.2. Analysis Of End Use Industries
• 5.3. Global Interactive Voice Response Market Growth Rate Analysis
• 5.4. Global Interactive Voice Response Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
• 5.5. Global Interactive Voice Response Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
• 5.6. Global Interactive Voice Response Total Addressable Market (TAM)

6. Interactive Voice Response Market Segmentation

• 6.1. Global Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Installation
• Training And Education
• Maintenance And Support
• 6.2. Global Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Speech Based
• Touch-Tone Based
• 6.3. Global Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Cloud
• On Premise
• 6.4. Global Interactive Voice Response Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Small Medium Enterprise (SME)
• Large Enterprise
• 6.5. Global Interactive Voice Response Market, Segmentation By Industry Verticals , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Banking, Financial Services and Insurance(BFSI)
• Travel And Hospitality
• Pharma And Healthcare
• Telecommunications
• Government And Public Sector
• Transportation And Logistics
• Information Technology Enabled Services(ITES)
• Media, Retail, And E-commerce
• Education
• Other Industries
• 6.6. Global Interactive Voice Response Market, Sub-Segmentation Of Installation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• System Setup And Configuration
• Hardware Installation
• Software Deployment
• Integration With Existing Systems
• 6.7. Global Interactive Voice Response Market, Sub-Segmentation Of Training And Education, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• User Training Programs
• Technical Training For IT Staff
• Workshops And Seminars
• Online Training Modules
• 6.8. Global Interactive Voice Response Market, Sub-Segmentation Of Maintenance And Support, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Technical Support Services
• Software Updates And Upgrades
• System Monitoring And Troubleshooting
• Performance Optimization Services

7. Interactive Voice Response Market Regional And Country Analysis

• 7.1. Global Interactive Voice Response Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 7.2. Global Interactive Voice Response Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Interactive Voice Response Market

• 8.1. Asia-Pacific Interactive Voice Response Market Overview
• Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
• 8.2. Asia-Pacific Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.3. Asia-Pacific Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.4. Asia-Pacific Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Interactive Voice Response Market

• 9.1. China Interactive Voice Response Market Overview
• 9.2. China Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.3. China Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.4. China Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Interactive Voice Response Market

• 10.1. India Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.2. India Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.3. India Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Interactive Voice Response Market

• 11.1. Japan Interactive Voice Response Market Overview
• 11.2. Japan Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.3. Japan Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.4. Japan Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Interactive Voice Response Market

• 12.1. Australia Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.2. Australia Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.3. Australia Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Interactive Voice Response Market

• 13.1. Indonesia Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.2. Indonesia Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.3. Indonesia Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Interactive Voice Response Market

• 14.1. South Korea Interactive Voice Response Market Overview
• 14.2. South Korea Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.3. South Korea Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.4. South Korea Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Interactive Voice Response Market

• 15.1. Western Europe Interactive Voice Response Market Overview
• 15.2. Western Europe Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.3. Western Europe Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.4. Western Europe Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Interactive Voice Response Market

• 16.1. UK Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.2. UK Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.3. UK Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Interactive Voice Response Market

• 17.1. Germany Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.2. Germany Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.3. Germany Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Interactive Voice Response Market

• 18.1. France Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.2. France Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.3. France Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Interactive Voice Response Market

• 19.1. Italy Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.2. Italy Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.3. Italy Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Interactive Voice Response Market

• 20.1. Spain Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.2. Spain Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.3. Spain Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Interactive Voice Response Market

• 21.1. Eastern Europe Interactive Voice Response Market Overview
• 21.2. Eastern Europe Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.3. Eastern Europe Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.4. Eastern Europe Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Interactive Voice Response Market

• 22.1. Russia Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.2. Russia Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.3. Russia Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Interactive Voice Response Market

• 23.1. North America Interactive Voice Response Market Overview
• 23.2. North America Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.3. North America Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.4. North America Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Interactive Voice Response Market

• 24.1. USA Interactive Voice Response Market Overview
• 24.2. USA Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.3. USA Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.4. USA Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Interactive Voice Response Market

• 25.1. Canada Interactive Voice Response Market Overview
• 25.2. Canada Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.3. Canada Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.4. Canada Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Interactive Voice Response Market

• 26.1. South America Interactive Voice Response Market Overview
• 26.2. South America Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.3. South America Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.4. South America Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Interactive Voice Response Market

• 27.1. Brazil Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.2. Brazil Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.3. Brazil Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Interactive Voice Response Market

• 28.1. Middle East Interactive Voice Response Market Overview
• 28.2. Middle East Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.3. Middle East Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.4. Middle East Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Interactive Voice Response Market

• 29.1. Africa Interactive Voice Response Market Overview
• 29.2. Africa Interactive Voice Response Market, Segmentation By Services, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.3. Africa Interactive Voice Response Market, Segmentation By Technology
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.4. Africa Interactive Voice Response Market, Segmentation By Deployment Mode
• , Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Interactive Voice Response Market Competitive Landscape And Company Profiles

• 30.1. Interactive Voice Response Market Competitive Landscape
• 30.2. Interactive Voice Response Market Company Profiles
  • 30.2.1. Verizon Communications Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.2. AT&T Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.3. TD Synnex Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.4. Cisco Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.5. Twilio Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Interactive Voice Response Market Other Major And Innovative Companies

• 31.1. Avaya Inc.
• 31.2. Genesys Telecommunication Laboratories Inc.
• 31.3. West Corporation
• 31.4. [24]7.ai Inc.
• 31.5. Five9 Inc.
• 31.6. 8X8 Inc.
• 31.7. Aspect Software Parent Inc.
• 31.8. Ameyo (Drishti Soft Solutions Pvt. Ltd.)
• 31.9. Exotel Techcom Pvt. Ltd.
• 31.10. Bitrix Inc.
• 31.11. Callfire Inc.
• 31.12. Handygo Technologies Pvt. Ltd.
• 31.13. Agnity Global Inc.
• 31.14. Istonish Inc.
• 31.15. Evamp & Saanga

32. Global Interactive Voice Response Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Interactive Voice Response Market

34. Recent Developments In The Interactive Voice Response Market

35. Interactive Voice Response Market High Potential Countries, Segments and Strategies

• 35.1 Interactive Voice Response Market In 2029 - Countries Offering Most New Opportunities
• 35.2 Interactive Voice Response Market In 2029 - Segments Offering Most New Opportunities
• 35.3 Interactive Voice Response Market In 2029 - Growth Strategies
  • 35.3.1 Market Trend Based Strategies
  • 35.3.2 Competitor Strategies

36. Appendix

• 36.1. Abbreviations
• 36.2. Currencies
• 36.3. Historic And Forecast Inflation Rates
• 36.4. Research Inquiries
• 36.5. The Business Research Company
• 36.6. Copyright And Disclaimer