Product Code: r17283
An automation center of excellence (CoE) is an internal team within an organization dedicated to optimizing automation processes, establishing frameworks, and facilitating the widespread adoption of automation solutions throughout the enterprise. Comprised of specialists proficient in automation technologies and methodologies, the CoE operates to ensure the successful and efficient implementation of automation initiatives across various business functions.
The primary services offered within an automation center of excellence (CoE) encompass technology assessment and consulting, design and testing, governance, and implementation support. Technology assessment and consulting involve the establishment of a specialized team tasked with setting standards, providing consulting services, offering development assistance, and overseeing the progress of automation technologies within an organization. These services cater to a wide range of organizations, including large enterprises and small and medium enterprises, across various verticals such as banking, financial services and insurance, information technology and IT-enabled services, retail and consumer goods, healthcare and life sciences, manufacturing, transportation, and logistics, among others. The automation center of excellence market size has grown exponentially in recent years. It will grow from $0.41 billion in 2023 to $0.56 billion in 2024 at a compound annual growth rate (CAGR) of 37.2%. The growth in the historic period can be attributed to increasing complexity of business processes, cost pressures, demand for scalability and flexibility, regulatory compliance, data explosion.
The automation center of excellence market size is expected to see exponential growth in the next few years. It will grow to $2.02 billion in 2028 at a compound annual growth rate (CAGR) of 37.5%. The projected growth in the upcoming period is driven by a surge in data privacy and ethics considerations, expanding regulatory frameworks, the need for effective management of remote workforces, heightened cybersecurity apprehensions, and a rising demand for intelligent automation solutions. Key trends anticipated during this forecast period encompass the adoption of ethical AI and responsible automation practices, the emergence of robotic process orchestration (RPO), increased utilization of process mining and discovery tools, the uptake of low-code or no-code platforms, the integration of intelligent process automation (IPA), and the widespread adoption of cloud-based automation solutions.
The automation center of excellence market is expected to witness substantial growth due to the increasing adoption of industrial automation. Industrial automation involves the utilization of control systems, machinery, and technologies to automate processes and tasks in manufacturing and production environments. This adoption is driven by various economic, technological, and market factors, compelling manufacturers to embrace automation as a strategic imperative. The Center of Excellence (CoE) plays a crucial role in mitigating risks associated with industrial automation initiatives by providing oversight, governance, and risk management processes. This includes ensuring compliance with safety regulations, cybersecurity standards, and industry best practices to minimize accidents, disruptions, or security breaches. Notably, in October 2022, the International Federation of Robotics reported a significant increase in the installation of new industrial robots worldwide, indicating the rapid growth of industrial automation and its impact on the automation center of excellence market.
Leading companies in the automation center of excellence sector are concentrating on technological advancements to gain a competitive edge. One such innovation is the development of automation cloud robots, offering organizations a powerful tool for optimizing operations, enhancing efficiency, reducing errors, and empowering human employees to focus on value-added tasks. For example, in May 2022, UiPath Inc. launched Next-Gen UiPath Automation Cloud Robots, enabling customers to deploy unattended robots instantly without requiring IT resources or infrastructure. These robots leverage cloud resources for improved performance and functionality, providing organizations with enhanced automation capabilities.
In March 2022, SS&C Technologies Holdings, Inc. made a strategic acquisition by acquiring Blue Prism Group plc. for $1.6 billion. Through this acquisition, SS&C aims to cross-sell Blue Prism products to its global client base and leverage Blue Prism's capabilities to optimize internal business automation processes. The acquisition is expected to deliver transformational business value through intelligent automation technologies. Blue Prism Group plc specializes in robotic process automation and provides automation center of excellence (CoE) support to organizations. This strategic move underscores the growing significance of automation in driving operational efficiency and business transformation.
Major companies operating in the automation center of excellence market are Microsoft Corp., International Business Machine Corporation, Tata Consultancy Services (TCS) Ltd., Capgemini SE, Infosys Limited, Micro Focus International plc, Nice Ltd., Wipro Limited, BMC Software Inc., SS&C Technologie Holdings Ltd., Pegasystems Inc., UiPath Inc., Verint Systems Inc., SAP SE, Zensar Technologies Inc., HelpSystems Inc., Blueprint Technologies Inc., Roboyo Group Ltd., Testingxperts Pvt. Ltd., ChoiceWORX Inc., Kiwiqa Services Private Limited, Digital Workforce Services plc, ElectroNeek Robotics Inc., Smartbridge Inc., XenonStack Pvt. Ltd
North America was the largest region in the automation center of excellence market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the automation center of excellence market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
The countries covered in the automation center of excellence market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
The automation center of excellence (CoE) market consists of revenues earned by entities providing services such as performance monitoring and reporting, automation design and development, process assessment and optimization, and automation strategy development. The market value includes the value of related goods sold by the service provider or included within the service offering. The automation center of excellence (CoE) market also includes sales of business process outsourcing (BPO) automation, process discovery and analysis tools, intelligent automation platforms, and robotic process automation (RPA) solutions. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
- Including: 1) By Services: Technology Assessment & Consulting; Design & Testing; Governance; Implementation Support
- 2) By Organization Size: Large Enterprises; Small And Medium Enterprises (SMEs)
- 3) By Verticals: Banking, Financial Services and Insurance; Information Technology And Information Technology Enabled Services; Retail And Consumer Goods; Healthcare And Life Sciences; Manufacturing; Transportation And Logistics
- Covering: Microsoft Corp; International Business Machine Corporation; Tata Consultancy Services (TCS) Ltd; Capgemini SE; Infosys Limited
Table of Contents
1. Executive Summary
2. Automation Center Of Excellence Market Characteristics
3. Automation Center Of Excellence Market Trends And Strategies
4. Automation Center Of Excellence Market - Macro Economic Scenario
- 4.1. Impact Of High Inflation On The Market
- 4.2. Ukraine-Russia War Impact On The Market
- 4.3. COVID-19 Impact On The Market
5. Global Automation Center Of Excellence Market Size and Growth
- 5.1. Global Automation Center Of Excellence Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
- 5.2. Global Automation Center Of Excellence Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
- 5.3. Global Automation Center Of Excellence Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)
6. Automation Center Of Excellence Market Segmentation
- 6.1. Global Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- Technology Assessment & Consulting
- Design & Testing
- Governance
- Implementation Support
- 6.2. Global Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- Large Enterprises
- Small And Medium Enterprises (SMEs)
- 6.3. Global Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- Banking, Financial Services and Insurance
- Information Technology And Information Technology Enabled Services
- Retail And Consumer Goods
- Healthcare And Life Sciences
- Manufacturing
- Transportation And Logistics
- Other Verticals
7. Automation Center Of Excellence Market Regional And Country Analysis
- 7.1. Global Automation Center Of Excellence Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 7.2. Global Automation Center Of Excellence Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8. Asia-Pacific Automation Center Of Excellence Market
- 8.1. Asia-Pacific Automation Center Of Excellence Market Overview
- Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
- 8.2. Asia-Pacific Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 8.3. Asia-Pacific Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 8.4. Asia-Pacific Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
9. China Automation Center Of Excellence Market
- 9.1. China Automation Center Of Excellence Market Overview
- 9.2. China Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
- 9.3. China Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
- 9.4. China Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
10. India Automation Center Of Excellence Market
- 10.1. India Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 10.2. India Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 10.3. India Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11. Japan Automation Center Of Excellence Market
- 11.1. Japan Automation Center Of Excellence Market Overview
- 11.2. Japan Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 11.3. Japan Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 11.4. Japan Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12. Australia Automation Center Of Excellence Market
- 12.1. Australia Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 12.2. Australia Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 12.3. Australia Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13. Indonesia Automation Center Of Excellence Market
- 13.1. Indonesia Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 13.2. Indonesia Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 13.3. Indonesia Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14. South Korea Automation Center Of Excellence Market
- 14.1. South Korea Automation Center Of Excellence Market Overview
- 14.2. South Korea Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 14.3. South Korea Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 14.4. South Korea Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15. Western Europe Automation Center Of Excellence Market
- 15.1. Western Europe Automation Center Of Excellence Market Overview
- 15.2. Western Europe Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 15.3. Western Europe Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 15.4. Western Europe Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16. UK Automation Center Of Excellence Market
- 16.1. UK Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 16.2. UK Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 16.3. UK Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17. Germany Automation Center Of Excellence Market
- 17.1. Germany Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 17.2. Germany Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 17.3. Germany Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18. France Automation Center Of Excellence Market
- 18.1. France Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 18.2. France Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 18.3. France Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19. Italy Automation Center Of Excellence Market
- 19.1. Italy Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 19.2. Italy Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 19.3. Italy Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20. Spain Automation Center Of Excellence Market
- 20.1. Spain Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 20.2. Spain Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 20.3. Spain Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21. Eastern Europe Automation Center Of Excellence Market
- 21.1. Eastern Europe Automation Center Of Excellence Market Overview
- 21.2. Eastern Europe Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 21.3. Eastern Europe Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 21.4. Eastern Europe Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22. Russia Automation Center Of Excellence Market
- 22.1. Russia Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 22.2. Russia Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 22.3. Russia Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23. North America Automation Center Of Excellence Market
- 23.1. North America Automation Center Of Excellence Market Overview
- 23.2. North America Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 23.3. North America Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 23.4. North America Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24. USA Automation Center Of Excellence Market
- 24.1. USA Automation Center Of Excellence Market Overview
- 24.2. USA Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 24.3. USA Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 24.4. USA Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25. Canada Automation Center Of Excellence Market
- 25.1. Canada Automation Center Of Excellence Market Overview
- 25.2. Canada Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 25.3. Canada Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 25.4. Canada Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26. South America Automation Center Of Excellence Market
- 26.1. South America Automation Center Of Excellence Market Overview
- 26.2. South America Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 26.3. South America Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 26.4. South America Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27. Brazil Automation Center Of Excellence Market
- 27.1. Brazil Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 27.2. Brazil Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 27.3. Brazil Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28. Middle East Automation Center Of Excellence Market
- 28.1. Middle East Automation Center Of Excellence Market Overview
- 28.2. Middle East Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 28.3. Middle East Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 28.4. Middle East Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29. Africa Automation Center Of Excellence Market
- 29.1. Africa Automation Center Of Excellence Market Overview
- 29.2. Africa Automation Center Of Excellence Market, Segmentation By Services, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 29.3. Africa Automation Center Of Excellence Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
- 29.4. Africa Automation Center Of Excellence Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
30. Automation Center Of Excellence Market Competitive Landscape And Company Profiles
- 30.1. Automation Center Of Excellence Market Competitive Landscape
- 30.2. Automation Center Of Excellence Market Company Profiles
- 30.2.1. Microsoft Corp.
- 30.2.1.1. Overview
- 30.2.1.2. Products and Services
- 30.2.1.3. Strategy
- 30.2.1.4. Financial Performance
- 30.2.2. International Business Machine Corporation
- 30.2.2.1. Overview
- 30.2.2.2. Products and Services
- 30.2.2.3. Strategy
- 30.2.2.4. Financial Performance
- 30.2.3. Tata Consultancy Services (TCS) Ltd.
- 30.2.3.1. Overview
- 30.2.3.2. Products and Services
- 30.2.3.3. Strategy
- 30.2.3.4. Financial Performance
- 30.2.4. Capgemini SE
- 30.2.4.1. Overview
- 30.2.4.2. Products and Services
- 30.2.4.3. Strategy
- 30.2.4.4. Financial Performance
- 30.2.5. Infosys Limited
- 30.2.5.1. Overview
- 30.2.5.2. Products and Services
- 30.2.5.3. Strategy
- 30.2.5.4. Financial Performance
31. Automation Center Of Excellence Market Other Major And Innovative Companies
- 31.1. Micro Focus International plc
- 31.2. Nice Ltd.
- 31.3. Wipro Limited
- 31.4. BMC Software Inc.
- 31.5. SS&C Technologie Holdings Ltd.
- 31.6. Pegasystems Inc.
- 31.7. UiPath Inc.
- 31.8. Verint Systems Inc.
- 31.9. SAP SE
- 31.10. Zensar Technologies Inc.
- 31.11. HelpSystems Inc.
- 31.12. Blueprint Technologies Inc.
- 31.13. Roboyo Group Ltd.
- 31.14. Testingxperts Pvt. Ltd.
- 31.15. ChoiceWORX Inc.
32. Global Automation Center Of Excellence Market Competitive Benchmarking
33. Global Automation Center Of Excellence Market Competitive Dashboard
34. Key Mergers And Acquisitions In The Automation Center Of Excellence Market
35. Automation Center Of Excellence Market Future Outlook and Potential Analysis
- 35.1 Automation Center Of Excellence Market In 2028 - Countries Offering Most New Opportunities
- 35.2 Automation Center Of Excellence Market In 2028 - Segments Offering Most New Opportunities
- 35.3 Automation Center Of Excellence Market In 2028 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies
36. Appendix
- 36.1. Abbreviations
- 36.2. Currencies
- 36.3. Historic And Forecast Inflation Rates
- 36.4. Research Inquiries
- 36.5. The Business Research Company
- 36.6. Copyright And Disclaimer