ロボティック・プロセス・オートメーション市場：プロセス、オファリング、エンドユーザー別-2025-2030年世界予測

ロボティック・プロセス・オートメーション市場の2023年の市場規模は37億8,000万米ドルで、2024年には50億7,000万米ドルに達すると予測され、2030年には293億2,000万米ドルへとCAGR 33.95％で成長すると予測されています。

ロボティック・プロセス・オートメーション（RPA）とは、専用のソフトウェアツールを用いて、従来は人間が行っていたルールに基づいた反復作業を自動化することです。RPAの範囲と定義は、金融、ヘルスケア、物流、顧客サービスなどの分野にわたるビジネスプロセスの自動化を包含します。RPAの必要性は、ありふれた作業をボットに任せることで業務効率を高め、エラー率を低減し、業務コストを削減する必要性から生じ、人間の労働者をより戦略的な役割に解放します。RPAの用途は、データ入力、請求書管理、給与処理からカスタマーサポート、コンプライアンスレポートまで多岐にわたる。RPAの最終用途市場には、反復作業が多い銀行、保険、通信、小売、製造業が主に含まれます。市場成長の原動力は、デジタルトランスフォーメーションの動向、AIや機械学習の技術的進歩、競合情勢の中でのビジネス生産性向上へのプレッシャーの高まりです。RPAが事務作業を効率化できるヘルスケアや、費用対効果の高い自動化ソリューションを求める中小企業のような分野に、潜在的なビジネスチャンスがあります。これらの機会を捉えるための推奨事項としては、地域に特化した戦略を策定することや、レガシーシステムと統合できるRPAの適応性を強調することなどが挙げられます。制約事項としては、高額な初期投資、潜在的な雇用離職の懸念、ビジネスプロセス全体の自動化を拡大する際の複雑さなどの課題が挙げられます。イノベーションに最適な分野としては、例外処理や環境の変化に適応するための機械学習を組み込んだインテリジェントな自動化ソリューションの開発や、IoTやブロックチェーンなどの新興テクノロジーとのRPAの統合強化が挙げられます。さらに、市場情勢に関する洞察によると、テクノロジーの急速な導入とベンダー情勢の進化により、非常にダイナミックな環境になっていることが示唆されています。柔軟性、拡張性、安全性の高いソリューションを提供するRPAプロバイダーは、企業が戦略目標の中で自動化を優先する中、大きな市場シェアを獲得する態勢を整えています。したがって、AIを活用したRPA機能の継続的な調査と、ワークフォース変革のための強固なフレームワークの構築は、ビジネスの持続的な成長にとって極めて重要です。

市場力学：急速に進化するロボティック・プロセス・オートメーション市場の主要市場インサイトを公開

ロボティック・プロセス・オートメーション市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的意思決定、新たなビジネスチャンスの獲得を行うことができます。これらの動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができるとともに、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

• 市場促進要因
  • 小売業界におけるeコマース産業の普及率上昇
  • BPO分野でのロボティック・プロセス・オートメーション需要の急増
  • ロボティック・プロセス・オートメーションによるプロセス品質と生産性の向上
• 市場抑制要因
  • ロボティック・プロセス・オートメーションの認知度の低さ
• 市場機会
  • ロボティック・プロセス・オートメーションと人工知能の統合
  • 大企業によるロボットプロセス自動化への投資の増加
• 市場の課題
  • 従業員による新技術導入への難色

ポーターの5つの力：ロボティック・プロセス・オートメーション市場をナビゲートする戦略ツール

ポーターの5つの力フレームワークは、市場情勢の競合情勢を理解するための重要なツールです。ポーターのファイブフォース・フレームワークは、企業の競争力を評価し、戦略的機会を探るための明確な手法を提供します。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これらの洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することができ、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析：ロボティック・プロセス・オートメーション市場における外部からの影響の把握

外部マクロ環境要因は、ロボティック・プロセス・オートメーション市場の業績ダイナミクスを形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を提供します。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析ロボティック・プロセス・オートメーション市場における競合情勢の把握

ロボティック・プロセス・オートメーション市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、断片化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニング・マトリックスロボティック・プロセス・オートメーション市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、ロボティック・プロセス・オートメーション市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によってベンダーを明確かつ正確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨ロボティック・プロセス・オートメーション市場における成功への道筋を描く

ロボティック・プロセス・オートメーション市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を見直すことで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネスチャンスを活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目分野を網羅した市場の包括的な分析を提供しています：

1.市場の浸透度：現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力の評価。

2.市場の開拓度：新興市場における成長機会を特定し、既存分野における拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを提供します。

3.市場の多様化：最近の製品発売、未開拓の地域、業界の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報：競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発およびイノベーション：将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています：

1.現在の市場規模と今後の成長予測は？

2.最高の投資機会を提供する製品、セグメント、地域はどこか？

3.市場を形成する主な技術動向と規制の影響とは？

4.主要ベンダーの市場シェアと競合ポジションは？

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • 小売業界における電子商取引産業の普及の高まり
    • BPO分野におけるロボティック・プロセス・オートメーションの需要急増
    • プロセスの品質と生産性を向上させるロボティック・プロセス・オートメーションの能力
  • 抑制要因
    • ロボティック・プロセス・オートメーションに関する無知
  • 機会
    • ロボティック・プロセス・オートメーションと人工知能の統合
    • 大企業によるロボットプロセス自動化への投資増加
  • 課題
    • 従業員による新興技術の導入への抵抗
• 市場セグメンテーション分析
• ポーターのファイブフォース分析
• PESTEL分析
  • 政治的
  • 経済
  • 社交
  • 技術的
  • 法律上
  • 環境

第6章 ロボティック・プロセス・オートメーション市場：プロセス別

• 自動化ソリューション
• 意思決定支援および管理ソリューション
• インタラクションソリューション

第7章 ロボティック・プロセス・オートメーション市場：提供別

• サービス
• ソフトウェア

第8章 ロボティック・プロセス・オートメーション市場：エンドユーザー別

• BFSI
• 製造業
• 製薬・ヘルスケア
• 小売・消費財
• 通信・IT

第9章 南北アメリカのロボティック・プロセス・オートメーション市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第10章 アジア太平洋地域のロボティック・プロセス・オートメーション市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第11章 欧州・中東・アフリカのロボティック・プロセス・オートメーション市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第12章 競合情勢

• 市場シェア分析2023
• FPNVポジショニングマトリックス, 2023
• 競合シナリオ分析
• 戦略分析と提言

企業一覧

• Alvaria, Inc.
• Atos SE
• Automation Anywhere, Inc.
• Celaton Limited
• Datamatics Global Services Limited
• Digia PLC
• Fortra, LLC
• FPT Software Ltd.
• International Business Machines Corporation
• Ipsoft, Inc.
• NICE Ltd.
• OnviSource Inc.
• Pegasystems Inc.
• SS&C Technologies Holdings Inc.
• Verint System Inc.

LIST OF FIGURES

• FIGURE 1. ROBOTIC PROCESS AUTOMATION MARKET RESEARCH PROCESS
• FIGURE 2. ROBOTIC PROCESS AUTOMATION MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 5. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2023 VS 2030 (%)
• FIGURE 7. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 8. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2023 VS 2030 (%)
• FIGURE 9. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 10. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2023 VS 2030 (%)
• FIGURE 11. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 12. AMERICAS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 13. AMERICAS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 14. UNITED STATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 15. UNITED STATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 16. ASIA-PACIFIC ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 17. ASIA-PACIFIC ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 18. EUROPE, MIDDLE EAST & AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 19. EUROPE, MIDDLE EAST & AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 20. ROBOTIC PROCESS AUTOMATION MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 21. ROBOTIC PROCESS AUTOMATION MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. ROBOTIC PROCESS AUTOMATION MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 6. ROBOTIC PROCESS AUTOMATION MARKET DYNAMICS
• TABLE 7. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 8. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY AUTOMATED SOLUTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY DECISION SUPPORT & MANAGEMENT SOLUTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY INTERACTION SOLUTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 12. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY SERVICE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY SOFTWARE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 15. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY BFSI, BY REGION, 2018-2030 (USD MILLION)
• TABLE 16. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PHARMA & HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY RETAIL & CONSUMER GOODS, BY REGION, 2018-2030 (USD MILLION)
• TABLE 19. GLOBAL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY TELECOM & IT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 20. AMERICAS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 21. AMERICAS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 22. AMERICAS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 23. AMERICAS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 24. ARGENTINA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 25. ARGENTINA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 26. ARGENTINA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 27. BRAZIL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 28. BRAZIL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 29. BRAZIL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 30. CANADA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 31. CANADA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 32. CANADA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 33. MEXICO ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 34. MEXICO ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 35. MEXICO ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 36. UNITED STATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 37. UNITED STATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 38. UNITED STATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 39. UNITED STATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 40. ASIA-PACIFIC ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 41. ASIA-PACIFIC ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 42. ASIA-PACIFIC ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 43. ASIA-PACIFIC ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 44. AUSTRALIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 45. AUSTRALIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 46. AUSTRALIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 47. CHINA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 48. CHINA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 49. CHINA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 50. INDIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 51. INDIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 52. INDIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 53. INDONESIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 54. INDONESIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 55. INDONESIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 56. JAPAN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 57. JAPAN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 58. JAPAN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 59. MALAYSIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 60. MALAYSIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 61. MALAYSIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 62. PHILIPPINES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 63. PHILIPPINES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 64. PHILIPPINES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 65. SINGAPORE ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 66. SINGAPORE ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 67. SINGAPORE ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 68. SOUTH KOREA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 69. SOUTH KOREA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 70. SOUTH KOREA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 71. TAIWAN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 72. TAIWAN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 73. TAIWAN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 74. THAILAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 75. THAILAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 76. THAILAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 77. VIETNAM ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 78. VIETNAM ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 79. VIETNAM ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 80. EUROPE, MIDDLE EAST & AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 81. EUROPE, MIDDLE EAST & AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 82. EUROPE, MIDDLE EAST & AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 83. EUROPE, MIDDLE EAST & AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 84. DENMARK ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 85. DENMARK ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 86. DENMARK ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 87. EGYPT ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 88. EGYPT ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 89. EGYPT ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 90. FINLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 91. FINLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 92. FINLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 93. FRANCE ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 94. FRANCE ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 95. FRANCE ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 96. GERMANY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 97. GERMANY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 98. GERMANY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 99. ISRAEL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 100. ISRAEL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 101. ISRAEL ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 102. ITALY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 103. ITALY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 104. ITALY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 105. NETHERLANDS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 106. NETHERLANDS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 107. NETHERLANDS ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 108. NIGERIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 109. NIGERIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 110. NIGERIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 111. NORWAY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 112. NORWAY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 113. NORWAY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 114. POLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 115. POLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 116. POLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 117. QATAR ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 118. QATAR ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 119. QATAR ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 120. RUSSIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 121. RUSSIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 122. RUSSIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 123. SAUDI ARABIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 124. SAUDI ARABIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 125. SAUDI ARABIA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 126. SOUTH AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 127. SOUTH AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 128. SOUTH AFRICA ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 129. SPAIN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 130. SPAIN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 131. SPAIN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 132. SWEDEN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 133. SWEDEN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 134. SWEDEN ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 135. SWITZERLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 136. SWITZERLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 137. SWITZERLAND ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 138. TURKEY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 139. TURKEY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 140. TURKEY ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 141. UNITED ARAB EMIRATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 142. UNITED ARAB EMIRATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 143. UNITED ARAB EMIRATES ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 144. UNITED KINGDOM ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY PROCESS, 2018-2030 (USD MILLION)
• TABLE 145. UNITED KINGDOM ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY OFFERING, 2018-2030 (USD MILLION)
• TABLE 146. UNITED KINGDOM ROBOTIC PROCESS AUTOMATION MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
• TABLE 147. ROBOTIC PROCESS AUTOMATION MARKET SHARE, BY KEY PLAYER, 2023
• TABLE 148. ROBOTIC PROCESS AUTOMATION MARKET, FPNV POSITIONING MATRIX, 2023

The Robotic Process Automation Market was valued at USD 3.78 billion in 2023, expected to reach USD 5.07 billion in 2024, and is projected to grow at a CAGR of 33.95%, to USD 29.32 billion by 2030.

Robotic Process Automation (RPA) involves using specialized software tools to automate repetitive, rule-based tasks traditionally performed by human workers. The scope and definition of RPA encompass automating business processes across sectors like finance, healthcare, logistics, and customer service. The necessity of RPA arises from the need to enhance operational efficiency, reduce error rates, and cut operational costs by delegating mundane tasks to bots, freeing human workers for more strategic roles. RPA applications are extensive, ranging from data entry, invoice management, and payroll processing to customer support and compliance reporting. End-use markets of RPA predominantly include banking, insurance, telecommunications, retail, and manufacturing, where repetitive tasks are abundant. Market growth is driven by digital transformation trends, technological advancements in AI and machine learning, and increasing pressure to improve business productivity amidst competitive landscapes. Identification of potential opportunities lies in sectors like healthcare, where RPA can streamline administrative work, and in small and medium-sized enterprises (SMEs) seeking cost-effective automation solutions. Recommendations to seize these opportunities include developing region-specific strategies and emphasizing RPA's adaptability to integrate with legacy systems. Constraints include challenges like high initial investment, potential job displacement fears, and complexities in scaling automation across business processes. The best areas for innovation involve developing intelligent automation solutions that incorporate machine learning to handle exceptions and adapt to changing environments, as well as enhancing RPA's integration with emerging technologies such as IoT and blockchain. Additionally, market nature insights suggest a highly dynamic environment with rapid technology adoption and evolving vendor landscapes. RPA providers that offer flexible, scalable, and secure solutions stand poised to capture significant market share as businesses prioritize automation in their strategic objectives. Therefore, continuous research into AI-driven RPA capabilities and creating robust frameworks for workforce transformation are pivotal for sustained business growth.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Robotic Process Automation Market

The Robotic Process Automation Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Rising prevalence of the eCommerce industry in the retail sector
  • Surge in the demand of robotic process automation in the BPO sector
  • Ability of robotic process automation to enhance the process quality and productivity
• Market Restraints
  • Unawareness about robotic process automation
• Market Opportunities
  • Integration of robotic process automation with artificial intelligence
  • Increasing investment by large companies in robot process automation
• Market Challenges
  • Reluctance to the adoption of emerging technology by employees

Porter's Five Forces: A Strategic Tool for Navigating the Robotic Process Automation Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Robotic Process Automation Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Robotic Process Automation Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Robotic Process Automation Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Robotic Process Automation Market

A detailed market share analysis in the Robotic Process Automation Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Robotic Process Automation Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Robotic Process Automation Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Robotic Process Automation Market

A strategic analysis of the Robotic Process Automation Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Robotic Process Automation Market, highlighting leading vendors and their innovative profiles. These include Alvaria, Inc., Atos SE, Automation Anywhere, Inc., Celaton Limited, Datamatics Global Services Limited, Digia PLC, Fortra, LLC, FPT Software Ltd., International Business Machines Corporation, Ipsoft, Inc., NICE Ltd., OnviSource Inc., Pegasystems Inc., SS&C Technologies Holdings Inc., and Verint System Inc..

Market Segmentation & Coverage

This research report categorizes the Robotic Process Automation Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Process, market is studied across Automated Solution, Decision Support & Management Solution, and Interaction Solution.
• Based on Offering, market is studied across Service and Software.
• Based on End-User, market is studied across BFSI, Manufacturing, Pharma & Healthcare, Retail & Consumer Goods, and Telecom & IT.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Rising prevalence of the eCommerce industry in the retail sector
    • 5.1.1.2. Surge in the demand of robotic process automation in the BPO sector
    • 5.1.1.3. Ability of robotic process automation to enhance the process quality and productivity
  • 5.1.2. Restraints
    • 5.1.2.1. Unawareness about robotic process automation
  • 5.1.3. Opportunities
    • 5.1.3.1. Integration of robotic process automation with artificial intelligence
    • 5.1.3.2. Increasing investment by large companies in robot process automation
  • 5.1.4. Challenges
    • 5.1.4.1. Reluctance to the adoption of emerging technology by employees
• 5.2. Market Segmentation Analysis
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Robotic Process Automation Market, by Process

• 6.1. Introduction
• 6.2. Automated Solution
• 6.3. Decision Support & Management Solution
• 6.4. Interaction Solution

7. Robotic Process Automation Market, by Offering

• 7.1. Introduction
• 7.2. Service
• 7.3. Software

8. Robotic Process Automation Market, by End-User

• 8.1. Introduction
• 8.2. BFSI
• 8.3. Manufacturing
• 8.4. Pharma & Healthcare
• 8.5. Retail & Consumer Goods
• 8.6. Telecom & IT

9. Americas Robotic Process Automation Market

• 9.1. Introduction
• 9.2. Argentina
• 9.3. Brazil
• 9.4. Canada
• 9.5. Mexico
• 9.6. United States

10. Asia-Pacific Robotic Process Automation Market

• 10.1. Introduction
• 10.2. Australia
• 10.3. China
• 10.4. India
• 10.5. Indonesia
• 10.6. Japan
• 10.7. Malaysia
• 10.8. Philippines
• 10.9. Singapore
• 10.10. South Korea
• 10.11. Taiwan
• 10.12. Thailand
• 10.13. Vietnam

11. Europe, Middle East & Africa Robotic Process Automation Market

• 11.1. Introduction
• 11.2. Denmark
• 11.3. Egypt
• 11.4. Finland
• 11.5. France
• 11.6. Germany
• 11.7. Israel
• 11.8. Italy
• 11.9. Netherlands
• 11.10. Nigeria
• 11.11. Norway
• 11.12. Poland
• 11.13. Qatar
• 11.14. Russia
• 11.15. Saudi Arabia
• 11.16. South Africa
• 11.17. Spain
• 11.18. Sweden
• 11.19. Switzerland
• 11.20. Turkey
• 11.21. United Arab Emirates
• 11.22. United Kingdom

12. Competitive Landscape

• 12.1. Market Share Analysis, 2023
• 12.2. FPNV Positioning Matrix, 2023
• 12.3. Competitive Scenario Analysis
• 12.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Alvaria, Inc.
• 2. Atos SE
• 3. Automation Anywhere, Inc.
• 4. Celaton Limited
• 5. Datamatics Global Services Limited
• 6. Digia PLC
• 7. Fortra, LLC
• 8. FPT Software Ltd.
• 9. International Business Machines Corporation
• 10. Ipsoft, Inc.
• 11. NICE Ltd.
• 12. OnviSource Inc.
• 13. Pegasystems Inc.
• 14. SS&C Technologies Holdings Inc.
• 15. Verint System Inc.