市場調査レポート

商品コード

1803113

マネージド通信サービスの世界市場：将来予測 (2032年まで) - サービスの種類別・展開方式別・組織規模別・エンドユーザー別・地域別の分析

Managed Telecom Services Market Forecasts to 2032 - Global Analysis By Service Type, Deployment Type, Organization Size, End User and By Geography

出版日: 2025年09月07日
発行: Stratistics Market Research Consulting
ページ情報: 英文 200+ Pages
納期: 2～3営業日

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概要
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目次

概要

サンプル依頼リストに入れる

Stratistics MRCによると、世界のマネージド通信サービス市場は2025年に302億米ドルを占め、予測期間中のCAGRは14.5%で、2032年には781億米ドルに達する見込みです。

マネージド通信サービスとは、通信業務、インフラ、管理を第三者のサービス・プロバイダーにアウトソーシングすることを指します。これらのサービスには、ネットワーク監視、音声およびデータソリューション、ユニファイド・コミュニケーション、クラウドベースのテレフォニー、セキュリティ管理などが含まれます。マネージド通信サービスを活用することで、企業は信頼性の高い接続性とパフォーマンスを確保しながら、運用の複雑さを軽減し、コストを最小限に抑え、効率を高めることができます。サービス・プロバイダーは、ネットワークの可用性と拡張性を最適化するために、24時間365日の監視、プロアクティブ・メンテナンス、技術サポートを提供しています。

クラウドとIoTソリューションの採用増加

スケーラブルで柔軟な通信ソリューションを求めて、クラウドベースのインフラに移行する企業が増えています。IoTの統合には信頼性の高い接続性とリアルタイムのモニタリングが求められ、マネージド通信サービスのニーズが高まっています。企業はネットワーク管理を専門家に委託することで、運用の複雑さを軽減しようとしています。データ・セキュリティの強化とシームレスなデバイス管理は、サービスの採用をさらに後押ししています。全体として、クラウドとIoTの導入の組み合わせが、マネージド通信サービスの市場成長とイノベーションを促進しています。

データプライバシーとセキュリティへの懸念

データの取り扱いに関する厳しい規制は、サービス・プロバイダーのコンプライアンス・コストを増加させます。データ漏えいを恐れるあまり、顧客の信頼が低下し、アウトソーシングされた電気通信サービスの採用が減少します。企業は機密情報を第三者プロバイダーと共有することをためらう。サイバーセキュリティの脅威により、高度な保護対策への継続的な投資が求められます。これらの要因が相まって、市場の成長が鈍化し、マネージド通信ソリューションの拡大が制限されます。

ネットワーク・セキュリティとコンプライアンスに対するニーズの高まり

組織はサイバー攻撃による脅威の増大に直面しており、強固なセキュリティ・ソリューションが必要とされています。マネージド通信サービスは、重要なネットワーク・インフラの継続的な監視と保護を提供します。また、業界規制へのコンプライアンスには、多くの企業が社内で不足している専門知識が必要です。マネージド・サービス・プロバイダーにアウトソーシングすることで、セキュリティと規制遵守の両方が保証されます。この動向は、企業が安全でコンプライアンスに準拠した通信オペレーションを優先するため、市場の需要を押し上げます。

高い初期導入コスト

多くの中小企業は、インフラ、ソフトウェア、有資格者のための初期費用が過大であると見なしています。このような多額の資金が必要となるため、導入が遅れ、市場拡大が制限されます。企業はこうしたコストを回避するために、社内ソリューションや従来の電気通信サービスを選択することが多いです。さらに、高額な出費はサービスの迅速な拡張を制限し、全体的な運用効率を低下させます。その結果、潜在顧客が高額な初期設定への投資に消極的になるため、市場の成長が妨げられます。

COVID-19の影響

COVID-19の流行は、デジタルトランスフォーメーションとリモートワークの採用を加速させることで、マネージド通信サービス市場に大きな影響を与えました。企業は、リモート業務をサポートするために、信頼性の高い接続性、クラウドサービス、ネットワーク・セキュリティ・ソリューションに対する需要を急速に高めました。同時に、サプライチェーンの混乱や運用上の課題が、サービス提供や拡大計画に影響を与えました。この危機は、スケーラブルで柔軟な通信インフラの重要性を浮き彫りにし、継続性を確保するためのマネージド・サービスへの投資を促しました。パンデミック後、企業は引き続きマネージド通信ソリューションを優先し、効率性の向上、コスト削減、将来の混乱に対する回復力の強化を図っています。

予測期間中、ネットワーク管理サービス分野が最大になる見込み

ネットワーク管理サービス分野は、ネットワークパフォーマンスの継続的な監視と最適化を保証することで、予測期間中最大の市場シェアを占めると予想されます。ダウンタイムを削減し、サービスの信頼性を高めることで、シームレスな接続に依存するビジネスには不可欠です。このセグメントにおける高度な分析と自動化は、問題のプロアクティブな検出と解決に役立ち、運用コストを削減します。クラウドサービスやIoTデバイスの採用拡大により、堅牢なネットワーク管理の需要が高まっています。全体として、このセグメントは効率性、拡張性、セキュリティを強化し、マネージド通信ソリューションを企業にとってより魅力的なものにしています。

予測期間中、医療分野のCAGRが最も高くなる見込み

予測期間中、医療分野は、患者データ管理のために安全で信頼性の高い通信ネットワークを必要とすることから、最も高い成長率を記録すると予測されます。遠隔医療の導入により、シームレスな接続性と24時間365日のネットワークサポートの必要性が高まっています。病院や診療所は、医療機器や電子カルテのリアルタイムモニタリングのためにマネージドサービスを利用しています。厳格なデータプライバシー規制の遵守は、医療プロバイダーに専門的な通信管理への投資を促しています。医療ITの継続的な技術進歩は、マネージド通信サービスプロバイダーに持続的な成長機会をもたらします。

最大のシェアを占める地域

予測期間中、北米地域は高度な通信インフラとクラウドおよび仮想化技術の高い採用率により、最大の市場シェアを占めると予想されます。企業はパフォーマンスを最適化するために、マネージドサービスを既存のITやネットワーク運用と統合することに注力しています。企業は事業継続性を確保するため、サイバーセキュリティ、ユニファイド・コミュニケーション、マネージド・ネットワーク・モニタリングに投資しています。同市場は、信頼性の高いサービスレベル契約、拡張性、運用効率に対する企業の需要に後押しされています。米国やカナダなどの主要国では、戦略的パートナーシップや技術革新に重点を置きながら、医療、BFSI、ITなどの分野で強力な導入が進んでいます。

CAGRが最も高い地域：

予測期間中、アジア太平洋が最も高いCAGRを示すと予測されますが、これは企業や政府部門でデジタルトランスフォーメーションへの取り組みが拡大しているためです。同地域では、クラウドベースの通信ソリューション、IoT接続、AI主導のネットワーク管理の採用が進んでいます。中国、インド、日本などの国々は、通信インフラのアップグレード、5Gの展開、運用効率を高めるためのマネージド・ネットワーク・サービスに多額の投資を行っています。中小企業はコスト最適化のため、アウトソーシングされた通信サービスへの依存度を高めています。また、多様な業界において、データセキュリティ、スケーラブルなネットワーク、マネージドITソリューションに対する需要が高まっていることも、市場の成長を後押ししています。

無料のカスタマイズサービス

当レポートをご購読のお客様には、以下の無料カスタマイズオプションのいずれかをご利用いただけます：

企業プロファイル
- 追加企業の包括的プロファイリング（3社まで）
- 主要企業のSWOT分析（3社まで）
地域区分
- 顧客の関心に応じた主要国の市場推計・予測・CAGR（注：フィージビリティチェックによる）
競合ベンチマーキング
- 製品ポートフォリオ、地理的プレゼンス、戦略的提携に基づく主要企業のベンチマーキング

北米
- 米国
- カナダ
- メキシコ
欧州
- ドイツ
- 英国
- イタリア
- フランス
- スペイン
- その他欧州
アジア太平洋
- 日本
- 中国
- インド
- オーストラリア
- ニュージーランド
- 韓国
- その他アジア太平洋
南米
- アルゼンチン
- ブラジル
- チリ
- その他南米
中東・アフリカ
- サウジアラビア
- アラブ首長国連邦
- カタール
- 南アフリカ
- その他中東・アフリカ

第10章主な動向

契約、事業提携・協力、合弁事業
企業合併・買収 (M&A)
新製品の発売
事業拡張
その他の主要戦略

第11章企業プロファイリング

Cisco Systems, Inc.
Huawei Technologies Co., Ltd.
IBM Corporation
Verizon Communications Inc.
AT&T Inc.
NTT Data Corporation
Nokia Corporation
ZTE Corporation
Tech Mahindra
Amdocs Ltd.
Fujitsu Limited
Comarch S.A.
Lumen Technologies
Orange Business Services
Accenture plc
HCL Technologies
Capgemini SE

図表

List of Tables

Table 1 Global Managed Telecom Services Market Outlook, By Region (2024-2032) ($MN)
Table 2 Global Managed Telecom Services Market Outlook, By Service Type (2024-2032) ($MN)
Table 3 Global Managed Telecom Services Market Outlook, By Network Management Services (2024-2032) ($MN)
Table 4 Global Managed Telecom Services Market Outlook, By Communication Services (2024-2032) ($MN)
Table 5 Global Managed Telecom Services Market Outlook, By IT Managed Services (2024-2032) ($MN)
Table 6 Global Managed Telecom Services Market Outlook, By Security Services (2024-2032) ($MN)
Table 7 Global Managed Telecom Services Market Outlook, By Cloud-Based Telecom Services (2024-2032) ($MN)
Table 8 Global Managed Telecom Services Market Outlook, By Other Service Types (2024-2032) ($MN)
Table 9 Global Managed Telecom Services Market Outlook, By Deployment Type (2024-2032) ($MN)
Table 10 Global Managed Telecom Services Market Outlook, By On-Premises (2024-2032) ($MN)
Table 11 Global Managed Telecom Services Market Outlook, By Cloud-Based (2024-2032) ($MN)
Table 12 Global Managed Telecom Services Market Outlook, By Organization Size (2024-2032) ($MN)
Table 13 Global Managed Telecom Services Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
Table 14 Global Managed Telecom Services Market Outlook, By Large Enterprises (2024-2032) ($MN)
Table 15 Global Managed Telecom Services Market Outlook, By End User (2024-2032) ($MN)
Table 16 Global Managed Telecom Services Market Outlook, By IT & Telecom (2024-2032) ($MN)
Table 17 Global Managed Telecom Services Market Outlook, By Healthcare (2024-2032) ($MN)
Table 18 Global Managed Telecom Services Market Outlook, By Retail (2024-2032) ($MN)
Table 19 Global Managed Telecom Services Market Outlook, By Manufacturing (2024-2032) ($MN)
Table 20 Global Managed Telecom Services Market Outlook, By Government & Public Sector (2024-2032) ($MN)
Table 21 Global Managed Telecom Services Market Outlook, By Other End Users (2024-2032) ($MN)
Table 22 North America Managed Telecom Services Market Outlook, By Country (2024-2032) ($MN)
Table 23 North America Managed Telecom Services Market Outlook, By Service Type (2024-2032) ($MN)
Table 24 North America Managed Telecom Services Market Outlook, By Network Management Services (2024-2032) ($MN)
Table 25 North America Managed Telecom Services Market Outlook, By Communication Services (2024-2032) ($MN)
Table 26 North America Managed Telecom Services Market Outlook, By IT Managed Services (2024-2032) ($MN)
Table 27 North America Managed Telecom Services Market Outlook, By Security Services (2024-2032) ($MN)
Table 28 North America Managed Telecom Services Market Outlook, By Cloud-Based Telecom Services (2024-2032) ($MN)
Table 29 North America Managed Telecom Services Market Outlook, By Other Service Types (2024-2032) ($MN)
Table 30 North America Managed Telecom Services Market Outlook, By Deployment Type (2024-2032) ($MN)
Table 31 North America Managed Telecom Services Market Outlook, By On-Premises (2024-2032) ($MN)
Table 32 North America Managed Telecom Services Market Outlook, By Cloud-Based (2024-2032) ($MN)
Table 33 North America Managed Telecom Services Market Outlook, By Organization Size (2024-2032) ($MN)
Table 34 North America Managed Telecom Services Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
Table 35 North America Managed Telecom Services Market Outlook, By Large Enterprises (2024-2032) ($MN)
Table 36 North America Managed Telecom Services Market Outlook, By End User (2024-2032) ($MN)
Table 37 North America Managed Telecom Services Market Outlook, By IT & Telecom (2024-2032) ($MN)
Table 38 North America Managed Telecom Services Market Outlook, By Healthcare (2024-2032) ($MN)
Table 39 North America Managed Telecom Services Market Outlook, By Retail (2024-2032) ($MN)
Table 40 North America Managed Telecom Services Market Outlook, By Manufacturing (2024-2032) ($MN)
Table 41 North America Managed Telecom Services Market Outlook, By Government & Public Sector (2024-2032) ($MN)
Table 42 North America Managed Telecom Services Market Outlook, By Other End Users (2024-2032) ($MN)
Table 43 Europe Managed Telecom Services Market Outlook, By Country (2024-2032) ($MN)
Table 44 Europe Managed Telecom Services Market Outlook, By Service Type (2024-2032) ($MN)
Table 45 Europe Managed Telecom Services Market Outlook, By Network Management Services (2024-2032) ($MN)
Table 46 Europe Managed Telecom Services Market Outlook, By Communication Services (2024-2032) ($MN)
Table 47 Europe Managed Telecom Services Market Outlook, By IT Managed Services (2024-2032) ($MN)
Table 48 Europe Managed Telecom Services Market Outlook, By Security Services (2024-2032) ($MN)
Table 49 Europe Managed Telecom Services Market Outlook, By Cloud-Based Telecom Services (2024-2032) ($MN)
Table 50 Europe Managed Telecom Services Market Outlook, By Other Service Types (2024-2032) ($MN)
Table 51 Europe Managed Telecom Services Market Outlook, By Deployment Type (2024-2032) ($MN)
Table 52 Europe Managed Telecom Services Market Outlook, By On-Premises (2024-2032) ($MN)
Table 53 Europe Managed Telecom Services Market Outlook, By Cloud-Based (2024-2032) ($MN)
Table 54 Europe Managed Telecom Services Market Outlook, By Organization Size (2024-2032) ($MN)
Table 55 Europe Managed Telecom Services Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
Table 56 Europe Managed Telecom Services Market Outlook, By Large Enterprises (2024-2032) ($MN)
Table 57 Europe Managed Telecom Services Market Outlook, By End User (2024-2032) ($MN)
Table 58 Europe Managed Telecom Services Market Outlook, By IT & Telecom (2024-2032) ($MN)
Table 59 Europe Managed Telecom Services Market Outlook, By Healthcare (2024-2032) ($MN)
Table 60 Europe Managed Telecom Services Market Outlook, By Retail (2024-2032) ($MN)
Table 61 Europe Managed Telecom Services Market Outlook, By Manufacturing (2024-2032) ($MN)
Table 62 Europe Managed Telecom Services Market Outlook, By Government & Public Sector (2024-2032) ($MN)
Table 63 Europe Managed Telecom Services Market Outlook, By Other End Users (2024-2032) ($MN)
Table 64 Asia Pacific Managed Telecom Services Market Outlook, By Country (2024-2032) ($MN)
Table 65 Asia Pacific Managed Telecom Services Market Outlook, By Service Type (2024-2032) ($MN)
Table 66 Asia Pacific Managed Telecom Services Market Outlook, By Network Management Services (2024-2032) ($MN)
Table 67 Asia Pacific Managed Telecom Services Market Outlook, By Communication Services (2024-2032) ($MN)
Table 68 Asia Pacific Managed Telecom Services Market Outlook, By IT Managed Services (2024-2032) ($MN)
Table 69 Asia Pacific Managed Telecom Services Market Outlook, By Security Services (2024-2032) ($MN)
Table 70 Asia Pacific Managed Telecom Services Market Outlook, By Cloud-Based Telecom Services (2024-2032) ($MN)
Table 71 Asia Pacific Managed Telecom Services Market Outlook, By Other Service Types (2024-2032) ($MN)
Table 72 Asia Pacific Managed Telecom Services Market Outlook, By Deployment Type (2024-2032) ($MN)
Table 73 Asia Pacific Managed Telecom Services Market Outlook, By On-Premises (2024-2032) ($MN)
Table 74 Asia Pacific Managed Telecom Services Market Outlook, By Cloud-Based (2024-2032) ($MN)
Table 75 Asia Pacific Managed Telecom Services Market Outlook, By Organization Size (2024-2032) ($MN)
Table 76 Asia Pacific Managed Telecom Services Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
Table 77 Asia Pacific Managed Telecom Services Market Outlook, By Large Enterprises (2024-2032) ($MN)
Table 78 Asia Pacific Managed Telecom Services Market Outlook, By End User (2024-2032) ($MN)
Table 79 Asia Pacific Managed Telecom Services Market Outlook, By IT & Telecom (2024-2032) ($MN)
Table 80 Asia Pacific Managed Telecom Services Market Outlook, By Healthcare (2024-2032) ($MN)
Table 81 Asia Pacific Managed Telecom Services Market Outlook, By Retail (2024-2032) ($MN)
Table 82 Asia Pacific Managed Telecom Services Market Outlook, By Manufacturing (2024-2032) ($MN)
Table 83 Asia Pacific Managed Telecom Services Market Outlook, By Government & Public Sector (2024-2032) ($MN)
Table 84 Asia Pacific Managed Telecom Services Market Outlook, By Other End Users (2024-2032) ($MN)
Table 85 South America Managed Telecom Services Market Outlook, By Country (2024-2032) ($MN)
Table 86 South America Managed Telecom Services Market Outlook, By Service Type (2024-2032) ($MN)
Table 87 South America Managed Telecom Services Market Outlook, By Network Management Services (2024-2032) ($MN)
Table 88 South America Managed Telecom Services Market Outlook, By Communication Services (2024-2032) ($MN)
Table 89 South America Managed Telecom Services Market Outlook, By IT Managed Services (2024-2032) ($MN)
Table 90 South America Managed Telecom Services Market Outlook, By Security Services (2024-2032) ($MN)
Table 91 South America Managed Telecom Services Market Outlook, By Cloud-Based Telecom Services (2024-2032) ($MN)
Table 92 South America Managed Telecom Services Market Outlook, By Other Service Types (2024-2032) ($MN)
Table 93 South America Managed Telecom Services Market Outlook, By Deployment Type (2024-2032) ($MN)
Table 94 South America Managed Telecom Services Market Outlook, By On-Premises (2024-2032) ($MN)
Table 95 South America Managed Telecom Services Market Outlook, By Cloud-Based (2024-2032) ($MN)
Table 96 South America Managed Telecom Services Market Outlook, By Organization Size (2024-2032) ($MN)
Table 97 South America Managed Telecom Services Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
Table 98 South America Managed Telecom Services Market Outlook, By Large Enterprises (2024-2032) ($MN)
Table 99 South America Managed Telecom Services Market Outlook, By End User (2024-2032) ($MN)
Table 100 South America Managed Telecom Services Market Outlook, By IT & Telecom (2024-2032) ($MN)
Table 101 South America Managed Telecom Services Market Outlook, By Healthcare (2024-2032) ($MN)
Table 102 South America Managed Telecom Services Market Outlook, By Retail (2024-2032) ($MN)
Table 103 South America Managed Telecom Services Market Outlook, By Manufacturing (2024-2032) ($MN)
Table 104 South America Managed Telecom Services Market Outlook, By Government & Public Sector (2024-2032) ($MN)
Table 105 South America Managed Telecom Services Market Outlook, By Other End Users (2024-2032) ($MN)
Table 106 Middle East & Africa Managed Telecom Services Market Outlook, By Country (2024-2032) ($MN)
Table 107 Middle East & Africa Managed Telecom Services Market Outlook, By Service Type (2024-2032) ($MN)
Table 108 Middle East & Africa Managed Telecom Services Market Outlook, By Network Management Services (2024-2032) ($MN)
Table 109 Middle East & Africa Managed Telecom Services Market Outlook, By Communication Services (2024-2032) ($MN)
Table 110 Middle East & Africa Managed Telecom Services Market Outlook, By IT Managed Services (2024-2032) ($MN)
Table 111 Middle East & Africa Managed Telecom Services Market Outlook, By Security Services (2024-2032) ($MN)
Table 112 Middle East & Africa Managed Telecom Services Market Outlook, By Cloud-Based Telecom Services (2024-2032) ($MN)
Table 113 Middle East & Africa Managed Telecom Services Market Outlook, By Other Service Types (2024-2032) ($MN)
Table 114 Middle East & Africa Managed Telecom Services Market Outlook, By Deployment Type (2024-2032) ($MN)
Table 115 Middle East & Africa Managed Telecom Services Market Outlook, By On-Premises (2024-2032) ($MN)
Table 116 Middle East & Africa Managed Telecom Services Market Outlook, By Cloud-Based (2024-2032) ($MN)
Table 117 Middle East & Africa Managed Telecom Services Market Outlook, By Organization Size (2024-2032) ($MN)
Table 118 Middle East & Africa Managed Telecom Services Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
Table 119 Middle East & Africa Managed Telecom Services Market Outlook, By Large Enterprises (2024-2032) ($MN)
Table 120 Middle East & Africa Managed Telecom Services Market Outlook, By End User (2024-2032) ($MN)
Table 121 Middle East & Africa Managed Telecom Services Market Outlook, By IT & Telecom (2024-2032) ($MN)
Table 122 Middle East & Africa Managed Telecom Services Market Outlook, By Healthcare (2024-2032) ($MN)
Table 123 Middle East & Africa Managed Telecom Services Market Outlook, By Retail (2024-2032) ($MN)
Table 124 Middle East & Africa Managed Telecom Services Market Outlook, By Manufacturing (2024-2032) ($MN)
Table 125 Middle East & Africa Managed Telecom Services Market Outlook, By Government & Public Sector (2024-2032) ($MN)
Table 126 Middle East & Africa Managed Telecom Services Market Outlook, By Other End Users (2024-2032) ($MN)

Product Code: SMRC30638

According to Stratistics MRC, the Global Managed Telecom Services Market is accounted for $30.2 billion in 2025 and is expected to reach $78.1 billion by 2032 growing at a CAGR of 14.5% during the forecast period. Managed Telecom Services refer to the outsourcing of telecommunication operations, infrastructure, and management to a third-party service provider. These services encompass network monitoring, voice and data solutions, unified communications, cloud-based telephony, and security management. By leveraging managed telecom services, organizations can reduce operational complexity, minimize costs, and enhance efficiency while ensuring reliable connectivity and performance. Service providers offer 24/7 monitoring, proactive maintenance, and technical support to optimize network availability and scalability.

Market Dynamics:

Driver:

Rising adoption of cloud and IoT solutions

Businesses are increasingly shifting to cloud-based infrastructure for scalable and flexible communication solutions. IoT integration demands reliable connectivity and real-time monitoring, driving the need for managed telecom services. Organizations seek to reduce operational complexity by outsourcing network management to experts. Enhanced data security and seamless device management further encourage service adoption. Overall, the combination of cloud and IoT adoption fuels market growth and innovation in managed telecom services.

Restraint:

Data privacy and security concerns

Strict regulations on data handling increase compliance costs for service providers. Fear of data breaches reduces customer trust and adoption of outsourced telecom services. Companies hesitate to share sensitive information with third-party providers. Cybersecurity threats demand continuous investment in advanced protection measures. These factors collectively slow market growth and limit the expansion of managed telecom solutions.

Opportunity:

Growing need for network security and compliance

Organizations face increasing threats from cyberattacks, requiring robust security solutions. Managed telecom services offer continuous monitoring and protection of critical network infrastructure. Compliance with industry regulations also demands specialized expertise that many companies lack internally. Outsourcing to managed service providers ensures both security and regulatory adherence. This trend boosts market demand as businesses prioritize secure and compliant telecom operations.

Threat:

High initial implementation costs

Numerous small and medium-sized businesses view the upfront costs for infrastructure, software, and qualified personnel as excessive. This heavy financial requirement slows down adoption and limits market expansion. Companies often choose in-house solutions or conventional telecom services to circumvent these costs. Additionally, the high expenditure can restrict rapid scaling of services, lowering overall operational efficiency. As a result, market growth is hindered because potential customers are reluctant to invest in costly initial setups.

Covid-19 Impact

The Covid-19 pandemic significantly impacted the Managed Telecom Services market by accelerating digital transformation and remote work adoption. Businesses rapidly increased demand for reliable connectivity, cloud services, and network security solutions to support remote operations. Simultaneously, supply chain disruptions and operational challenges affected service delivery and expansion plans. The crisis highlighted the importance of scalable, flexible telecom infrastructure, prompting investments in managed services to ensure continuity. Post-pandemic, organizations continue prioritizing managed telecom solutions to enhance efficiency, reduce costs, and strengthen resilience against future disruptions.

The network management services segment is expected to be the largest during the forecast period

The network management services segment is expected to account for the largest market share during the forecast period by ensuring continuous monitoring and optimization of network performance. It reduces downtime and enhances service reliability, which is critical for businesses relying on seamless connectivity. Advanced analytics and automation in this segment help detect and resolve issues proactively, lowering operational costs. Growing adoption of cloud services and IoT devices increases the demand for robust network management. Overall, this segment strengthens efficiency, scalability, and security, making managed telecom solutions more attractive to enterprises.

The healthcare segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the healthcare segment is predicted to witness the highest growth rate by demanding secure and reliable communication networks for patient data management. Telemedicine adoption increases the need for seamless connectivity and 24/7 network support. Hospitals and clinics rely on managed services for real-time monitoring of medical devices and electronic health records. Compliance with strict data privacy regulations pushes healthcare providers to invest in professional telecom management. Continuous technological advancements in healthcare IT create sustained growth opportunities for managed telecom service providers.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share due to advanced telecom infrastructure and high adoption of cloud and virtualization technologies. Businesses focus on integrating managed services with existing IT and network operations for optimized performance. Companies are investing in cybersecurity, unified communications, and managed network monitoring to ensure business continuity. The market is propelled by enterprise demand for reliable service-level agreements, scalability, and operational efficiency. Leading economies like the United States and Canada exhibit strong adoption across sectors such as healthcare, BFSI, and IT, with emphasis on strategic partnerships and technology innovation.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, owing to growing digital transformation initiatives across enterprises and government sectors. The region sees strong adoption of cloud-based communication solutions, IoT connectivity, and AI-driven network management. Countries like China, India, and Japan are investing heavily in telecom infrastructure upgrades, 5G deployment, and managed network services to enhance operational efficiency. SMEs are increasingly relying on outsourced telecom services for cost optimization. The market growth is also fuelled by the rising demand for data security, scalable networks, and managed IT solutions across diverse industries.

Key players in the market

Some of the key players profiled in the Managed Telecom Services Market include Cisco Systems, Inc., Huawei Technologies Co., Ltd., IBM Corporation, Verizon Communications Inc., AT&T Inc., NTT Data Corporation, Nokia Corporation, ZTE Corporation, Tech Mahindra, Amdocs Ltd., Fujitsu Limited, Comarch S.A., Lumen Technologies, Orange Business Services, Accenture plc, HCL Technologies and Capgemini SE.

Key Developments:

In April 2025, IBM renewed its long-standing partnership with Tokyo Electron for a 5-year joint R&D agreement focused on advanced semiconductor technologies. These innovations support generative AI and next-gen telecom infrastructure.

In March 2025, Cisco joined the AI Infrastructure Partnership (AIP) alongside GE Vernova and NextEra Energy. This collaboration aims to build secure, scalable infrastructure to support AI workloads, which directly impacts managed telecom services by enhancing data center and network capabilities.

In May 2023, Huawei launched six new partner alliances in the Asia-Pacific region, expanding its ecosystem with over 7,900 enterprise partners and 2,000 cloud partners. These alliances aim to enhance managed telecom services through joint innovation and regional collaboration.

Service Types Covered:

Network Management Services
Communication Services
IT Managed Services
Security Services
Cloud-Based Telecom Services
Other Service Types

Deployment Types Covered:

On-Premises
Cloud-Based

Organization Sizes Covered:

Small and Medium Enterprises (SMEs)
Large Enterprises

End Users Covered:

IT & Telecom
Healthcare
Retail
Manufacturing
Government & Public Sector
Other End Users

Regions Covered:

North America
- US
- Canada
- Mexico
Europe
- Germany
- UK
- Italy
- France
- Spain
- Rest of Europe
Asia Pacific
- Japan
- China
- India
- Australia
- New Zealand
- South Korea
- Rest of Asia Pacific
South America
- Argentina
- Brazil
- Chile
- Rest of South America
Middle East & Africa
- Saudi Arabia
- UAE
- Qatar
- South Africa
- Rest of Middle East & Africa

What our report offers:

Market share assessments for the regional and country-level segments
Strategic recommendations for the new entrants
Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
Strategic recommendations in key business segments based on the market estimations
Competitive landscaping mapping the key common trends
Company profiling with detailed strategies, financials, and recent developments
Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

Company Profiling
- Comprehensive profiling of additional market players (up to 3)
- SWOT Analysis of key players (up to 3)
Regional Segmentation
- Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
Competitive Benchmarking
- Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

1 Executive Summary

2 Preface

2.1 Abstract
2.2 Stake Holders
2.3 Research Scope
2.4 Research Methodology
- 2.4.1 Data Mining
- 2.4.2 Data Analysis
- 2.4.3 Data Validation
- 2.4.4 Research Approach
2.5 Research Sources
- 2.5.1 Primary Research Sources
- 2.5.2 Secondary Research Sources
- 2.5.3 Assumptions

3 Market Trend Analysis

3.1 Introduction
3.2 Drivers
3.3 Restraints
3.4 Opportunities
3.5 Threats
3.6 End User Analysis
3.7 Emerging Markets
3.8 Impact of Covid-19

4 Porters Five Force Analysis

4.1 Bargaining power of suppliers
4.2 Bargaining power of buyers
4.3 Threat of substitutes
4.4 Threat of new entrants
4.5 Competitive rivalry

5 Global Managed Telecom Services Market, By Service Type

5.1 Introduction
5.2 Network Management Services
5.3 Communication Services
5.4 IT Managed Services
5.5 Security Services
5.6 Cloud-Based Telecom Services
5.7 Other Service Types

6 Global Managed Telecom Services Market, By Deployment Type

6.1 Introduction
6.2 On-Premises
6.3 Cloud-Based

7 Global Managed Telecom Services Market, By Organization Size

7.1 Introduction
7.2 Small and Medium Enterprises (SMEs)
7.3 Large Enterprises

8 Global Managed Telecom Services Market, By End User

8.1 Introduction
8.2 IT & Telecom
8.3 Healthcare
8.4 Retail
8.5 Manufacturing
8.6 Government & Public Sector
8.7 Other End Users

9 Global Managed Telecom Services Market, By Geography

9.1 Introduction
9.2 North America
- 9.2.1 US
- 9.2.2 Canada
- 9.2.3 Mexico
9.3 Europe
- 9.3.1 Germany
- 9.3.2 UK
- 9.3.3 Italy
- 9.3.4 France
- 9.3.5 Spain
- 9.3.6 Rest of Europe
9.4 Asia Pacific
- 9.4.1 Japan
- 9.4.2 China
- 9.4.3 India
- 9.4.4 Australia
- 9.4.5 New Zealand
- 9.4.6 South Korea
- 9.4.7 Rest of Asia Pacific
9.5 South America
- 9.5.1 Argentina
- 9.5.2 Brazil
- 9.5.3 Chile
- 9.5.4 Rest of South America
9.6 Middle East & Africa
- 9.6.1 Saudi Arabia
- 9.6.2 UAE
- 9.6.3 Qatar
- 9.6.4 South Africa
- 9.6.5 Rest of Middle East & Africa

10 Key Developments

10.1 Agreements, Partnerships, Collaborations and Joint Ventures
10.2 Acquisitions & Mergers
10.3 New Product Launch
10.4 Expansions
10.5 Other Key Strategies

11 Company Profiling

11.1 Cisco Systems, Inc.
11.2 Huawei Technologies Co., Ltd.
11.3 IBM Corporation
11.4 Verizon Communications Inc.
11.5 AT&T Inc.
11.6 NTT Data Corporation
11.7 Nokia Corporation
11.8 ZTE Corporation
11.9 Tech Mahindra
11.10 Amdocs Ltd.
11.11 Fujitsu Limited
11.12 Comarch S.A.
11.13 Lumen Technologies
11.14 Orange Business Services
11.15 Accenture plc
11.16 HCL Technologies
11.17 Capgemini SE

マネージド通信サービスの世界市場：将来予測 (2032年まで) - サービスの種類別・展開方式別・組織規模別・エンドユーザー別・地域別の分析

Managed Telecom Services Market Forecasts to 2032 - Global Analysis By Service Type, Deployment Type, Organization Size, End User and By Geography

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目次

第1章 エグゼクティブサマリー

第2章 序論

第3章 市場動向の分析

第4章 ポーターのファイブフォース分析

第5章 世界のマネージド通信サービス市場：サービスの種類別

第6章 世界のマネージド通信サービス市場：展開方式別

第7章 世界のマネージド通信サービス市場：組織規模別

第8章 世界のマネージド通信サービス市場：エンドユーザー別

第9章 世界のマネージド通信サービス市場：地域別

第10章 主な動向

第11章 企業プロファイリング