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次世代OSS・BSSの世界市場:将来予測 (2032年まで) - アーキテクチャの種類別・ネットワーク別・地域別の分析

Next Generation OSS & BSS Market Forecasts to 2032 - Global Analysis By Architecture Type (Revenue management, Service fulfilment, Customer management, Account management and Network management systems), Network and By Geography


出版日
ページ情報
英文 200+ Pages
納期
2~3営業日
カスタマイズ可能
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価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.08円
次世代OSS・BSSの世界市場:将来予測 (2032年まで) - アーキテクチャの種類別・ネットワーク別・地域別の分析
出版日: 2025年06月06日
発行: Stratistics Market Research Consulting
ページ情報: 英文 200+ Pages
納期: 2~3営業日
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  • 概要
  • 図表
  • 目次
概要

Stratistics MRCによると、世界の次世代OSS・BSS市場は2025年に763億米ドルを占め、予測期間中のCAGRは15.3%で成長し、2032年には2,067億米ドルに達すると予測されています。

次世代OSS(運用支援システム)およびBSS(業務支援システム)とは、通信業務やビジネスプロセスを最適化・自動化するために設計された高度な統合フレームワークを指します。これらのシステムは、クラウド技術、人工知能、データ分析を活用し、サービス提供の強化、顧客体験の向上、ネットワーク管理の合理化を実現します。次世代OSSはネットワークの自動化、障害管理、リアルタイム・モニタリングに重点を置き、BSSは課金、収益管理、サービス保証などの顧客向け機能を扱う。これらを組み合わせることで、通信事業者は複雑なネットワークを効率的に管理し、運用コストを削減し、デジタルファースト環境における新サービスの迅速な展開をサポートすることができます。

通信業界におけるデジタルトランスフォーメーション

通信業界におけるデジタルトランスフォーメーションは、次世代OSS(運用支援システム)とBSS(業務支援システム)市場に革命をもたらしています。AI、機械学習、自動化を統合することで、通信会社はネットワーク管理、顧客体験、業務効率を改善しています。この変革により、サービス提供の迅速化、データ分析の強化、俊敏性の向上が促進され、通信事業者はパーソナライズされたリアルタイムサービスを提供できるようになります。その結果、市場では技術革新、コスト削減、拡張性の強化が進み、より競争力のある迅速な通信ソリューションへの道が開かれます。

高い導入コスト

次世代OSS(Operational Support Systems)およびBSS(Business Support Systems)市場では、導入コストが高く、特に中小企業にとっては導入の妨げとなる可能性があります。こうしたコストは、先進システムへのアップグレードを抑制し、イノベーションと効率性の向上を制限する可能性があります。さらに、経済的負担はプロジェクトの遅延、ROIの低下、複雑性の増大を招き、最終的に市場全体の成長と開拓を妨げることになります。

リアルタイム分析と洞察の需要

リアルタイムの分析と洞察に対する需要の高まりは、次世代OSS(運用支援システム)とBSS(業務支援システム)市場を大きく変化させています。事業者がデータに基づいた意思決定を即座に行えるようにすることで、業務効率、顧客体験、収益創出が改善されます。リアルタイム分析により、ネットワーク・パフォーマンスの監視、リソース配分の最適化、サービスのパーソナライズが可能になります。その結果、OSSとBSSソリューションは、高度な分析、AI、自動化を統合するように進化し、通信業界のイノベーションと競争力を促進しています。

レガシーシステムとの複雑な統合

レガシーシステムとの複雑な統合は、次世代OSS・BSS市場にとって大きな課題となっています。それは俊敏性を妨げ、運用コストを増加させ、新サービスの市場投入までの時間を遅らせる。レガシーシステムは最新のテクノロジーと互換性がないことが多く、統合が複雑でリソース集約的になります。その結果、非効率、セキュリティリスク、拡張性の制限を招き、最終的には、急速に進化する通信環境の中で、サービスプロバイダーがイノベーションを起こし、競争力を維持する能力を妨げています。

COVID-19の影響

COVID-19の大流行は、次世代OSS(運用支援システム)およびBSS(業務支援システム)ソリューションの採用を大幅に加速させました。リモートワーク、デジタルトランスフォーメーション、オンラインサービスに対する需要の増加に伴い、通信事業者はクラウドベースのアジャイルで自動化されたシステムに目を向けた。これらの技術により、サービス提供の迅速化、コスト効率化、顧客体験の向上が可能になり、市場の成長を牽引しています。デジタル・エコシステムへのシフトはパンデミック後も続き、通信業界を再形成すると予想されます。

予測期間中、固定・無線分野が最大になる見込み

固定・無線分野は、通信事業者のネットワーク管理の合理化、サービス提供の改善、顧客体験の向上を可能にするため、予測期間中に最大の市場シェアを占めると予想されます。高度な接続性に対する需要の高まりとIoTおよび5G技術の台頭により、次世代OSS/BSSソリューションは俊敏性、拡張性、リアルタイムの洞察を提供します。これにより、運用効率の向上、コスト削減、イノベーションのサポートが可能になり、固定・無線の両領域における市場拡大にさらに拍車がかかります。

予測期間中、顧客管理分野のCAGRが最も高くなる見込み

予測期間中、顧客管理分野は、顧客体験、パーソナライゼーション、業務効率を高めるため、最も高い成長率を記録すると予測されます。高度な分析、AI主導の洞察、自動化により、通信事業者はサービス提供の最適化、顧客維持の改善、請求プロセスの合理化を実現できます。この変革により、新サービスの市場投入までの時間が短縮され、運用コストが削減され、顧客満足度が向上し、顧客管理部門は、進化する通信情勢における成長とイノベーションを実現する重要な手段として位置付けられます。

最大のシェアを占める地域:

予測期間中、通信インフラとサービス提供の進歩により、アジア太平洋地域が最大の市場シェアを占めると予想されます。通信事業者がプロセスを自動化し、顧客体験を向上させ、業務効率を改善できるようにすることで、これらのシステムは拡張性と柔軟性の向上に貢献します。AI、5G、クラウドコンピューティングなどの次世代技術の採用は、イノベーションをさらに後押しし、ネットワーク管理と収益創出を最適化します。この変革により、アジア太平洋地域は世界の電気通信の進歩における重要なプレーヤーとして位置づけられています。

CAGRが最も高い地域:

予測期間中、北米地域は、自動化、リアルタイム分析、顧客体験の向上に対する需要の増加により、最も高いCAGRを示すと予測されます。AI、5G、IoTのような先進技術は、通信およびITオペレーションに革命をもたらしています。これらのシステムにより、サービスプロバイダーはプロセスを合理化し、コストを削減し、サービス提供を強化することができます。拡張性と俊敏性に焦点を当てた次世代OSS/BSSソリューションは、この地域の通信の未来を形成し、イノベーションと効率性を促進しています。

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当レポートをご購読のお客様には、以下の無料カスタマイズオプションのいずれかをご利用いただけます:

  • 企業プロファイル
    • 追加企業の包括的プロファイリング(3社まで)
    • 主要企業のSWOT分析(3社まで)
  • 地域区分
    • 顧客の関心に応じた主要国の市場推計・予測・CAGR(注:フィージビリティチェックによる)
  • 競合ベンチマーキング
    • 製品ポートフォリオ、地理的プレゼンス、戦略的提携に基づく主要企業のベンチマーキング

目次

第1章 エグゼクティブサマリー

第2章 序論

  • 概要
  • ステークホルダー
  • 分析範囲
  • 分析手法
    • データマイニング
    • データ分析
    • データ検証
    • 分析アプローチ
  • 分析資料
    • 一次調査資料
    • 二次調査情報源
    • 前提条件

第3章 市場動向の分析

  • イントロダクション
  • 促進要因
  • 抑制要因
  • 市場機会
  • 脅威
  • 新興市場
  • 新型コロナウイルス感染症 (COVID-19) の影響

第4章 ポーターのファイブフォース分析

  • サプライヤーの交渉力
  • バイヤーの交渉力
  • 代替製品の脅威
  • 新規参入企業の脅威
  • 企業間競争

第5章 世界の次世代OSS・BSS市場:アーキテクチャの種類別

  • 収益管理
  • サービス履行
  • 顧客管理
  • アカウント管理
  • サービス保証
  • ネットワーク管理システム

第6章 世界の次世代OSS・BSS市場:ネットワーク別

  • ケーブル・衛星
  • 固定・無線
  • モバイル
  • モバイル仮想ネットワークイネーブラー(MVNE)
  • その他のネットワーク

第7章 世界の次世代OSS・BSS市場:地域別

  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • ドイツ
    • 英国
    • イタリア
    • フランス
    • スペイン
    • その他欧州
  • アジア太平洋
    • 日本
    • 中国
    • インド
    • オーストラリア
    • ニュージーランド
    • 韓国
    • その他アジア太平洋
  • 南米
    • アルゼンチン
    • ブラジル
    • チリ
    • その他南米
  • 中東・アフリカ
    • サウジアラビア
    • アラブ首長国連邦
    • カタール
    • 南アフリカ
    • その他中東・アフリカ

第8章 主な動向

  • 契約、事業提携・協力、合弁事業
  • 企業合併・買収 (M&A)
  • 新製品の発売
  • 拡張
  • その他の主要戦略

第9章 企業プロファイリング

  • Amdocs
  • Ericsson
  • Nokia
  • Huawei
  • Netcracker Technology
  • IBM
  • Oracle
  • Hewlett Packard Enterprise
  • ZTE Corporation
  • Comarch
  • Cisco Systems
  • Accenture
  • CSG International
  • Infosys
  • Tata Consultancy Services(TCS)
  • Tech Mahindra
  • NEC Corporation
  • SAP
  • Subex
  • Optiva Inc.
図表

List of Tables

  • Table 1 Global Next Generation OSS & BSS Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Next Generation OSS & BSS Market Outlook, By Architecture Type (2024-2032) ($MN)
  • Table 3 Global Next Generation OSS & BSS Market Outlook, By Revenue Management (2024-2032) ($MN)
  • Table 4 Global Next Generation OSS & BSS Market Outlook, By Service Fulfillment (2024-2032) ($MN)
  • Table 5 Global Next Generation OSS & BSS Market Outlook, By Customer Management (2024-2032) ($MN)
  • Table 6 Global Next Generation OSS & BSS Market Outlook, By Account Management (2024-2032) ($MN)
  • Table 7 Global Next Generation OSS & BSS Market Outlook, By Service Assurance (2024-2032) ($MN)
  • Table 8 Global Next Generation OSS & BSS Market Outlook, By Network Management Systems (2024-2032) ($MN)
  • Table 9 Global Next Generation OSS & BSS Market Outlook, By Network (2024-2032) ($MN)
  • Table 10 Global Next Generation OSS & BSS Market Outlook, By Cable And Satellite (2024-2032) ($MN)
  • Table 11 Global Next Generation OSS & BSS Market Outlook, By Fixed And Wireless (2024-2032) ($MN)
  • Table 12 Global Next Generation OSS & BSS Market Outlook, By Mobile (2024-2032) ($MN)
  • Table 13 Global Next Generation OSS & BSS Market Outlook, By Mobile Virtual Network Enabler (MVNE) (2024-2032) ($MN)
  • Table 14 Global Next Generation OSS & BSS Market Outlook, By Other Networks (2024-2032) ($MN)
  • Table 15 North America Next Generation OSS & BSS Market Outlook, By Country (2024-2032) ($MN)
  • Table 16 North America Next Generation OSS & BSS Market Outlook, By Architecture Type (2024-2032) ($MN)
  • Table 17 North America Next Generation OSS & BSS Market Outlook, By Revenue Management (2024-2032) ($MN)
  • Table 18 North America Next Generation OSS & BSS Market Outlook, By Service Fulfillment (2024-2032) ($MN)
  • Table 19 North America Next Generation OSS & BSS Market Outlook, By Customer Management (2024-2032) ($MN)
  • Table 20 North America Next Generation OSS & BSS Market Outlook, By Account Management (2024-2032) ($MN)
  • Table 21 North America Next Generation OSS & BSS Market Outlook, By Service Assurance (2024-2032) ($MN)
  • Table 22 North America Next Generation OSS & BSS Market Outlook, By Network Management Systems (2024-2032) ($MN)
  • Table 23 North America Next Generation OSS & BSS Market Outlook, By Network (2024-2032) ($MN)
  • Table 24 North America Next Generation OSS & BSS Market Outlook, By Cable And Satellite (2024-2032) ($MN)
  • Table 25 North America Next Generation OSS & BSS Market Outlook, By Fixed And Wireless (2024-2032) ($MN)
  • Table 26 North America Next Generation OSS & BSS Market Outlook, By Mobile (2024-2032) ($MN)
  • Table 27 North America Next Generation OSS & BSS Market Outlook, By Mobile Virtual Network Enabler (MVNE) (2024-2032) ($MN)
  • Table 28 North America Next Generation OSS & BSS Market Outlook, By Other Networks (2024-2032) ($MN)
  • Table 29 Europe Next Generation OSS & BSS Market Outlook, By Country (2024-2032) ($MN)
  • Table 30 Europe Next Generation OSS & BSS Market Outlook, By Architecture Type (2024-2032) ($MN)
  • Table 31 Europe Next Generation OSS & BSS Market Outlook, By Revenue Management (2024-2032) ($MN)
  • Table 32 Europe Next Generation OSS & BSS Market Outlook, By Service Fulfillment (2024-2032) ($MN)
  • Table 33 Europe Next Generation OSS & BSS Market Outlook, By Customer Management (2024-2032) ($MN)
  • Table 34 Europe Next Generation OSS & BSS Market Outlook, By Account Management (2024-2032) ($MN)
  • Table 35 Europe Next Generation OSS & BSS Market Outlook, By Service Assurance (2024-2032) ($MN)
  • Table 36 Europe Next Generation OSS & BSS Market Outlook, By Network Management Systems (2024-2032) ($MN)
  • Table 37 Europe Next Generation OSS & BSS Market Outlook, By Network (2024-2032) ($MN)
  • Table 38 Europe Next Generation OSS & BSS Market Outlook, By Cable And Satellite (2024-2032) ($MN)
  • Table 39 Europe Next Generation OSS & BSS Market Outlook, By Fixed And Wireless (2024-2032) ($MN)
  • Table 40 Europe Next Generation OSS & BSS Market Outlook, By Mobile (2024-2032) ($MN)
  • Table 41 Europe Next Generation OSS & BSS Market Outlook, By Mobile Virtual Network Enabler (MVNE) (2024-2032) ($MN)
  • Table 42 Europe Next Generation OSS & BSS Market Outlook, By Other Networks (2024-2032) ($MN)
  • Table 43 Asia Pacific Next Generation OSS & BSS Market Outlook, By Country (2024-2032) ($MN)
  • Table 44 Asia Pacific Next Generation OSS & BSS Market Outlook, By Architecture Type (2024-2032) ($MN)
  • Table 45 Asia Pacific Next Generation OSS & BSS Market Outlook, By Revenue Management (2024-2032) ($MN)
  • Table 46 Asia Pacific Next Generation OSS & BSS Market Outlook, By Service Fulfillment (2024-2032) ($MN)
  • Table 47 Asia Pacific Next Generation OSS & BSS Market Outlook, By Customer Management (2024-2032) ($MN)
  • Table 48 Asia Pacific Next Generation OSS & BSS Market Outlook, By Account Management (2024-2032) ($MN)
  • Table 49 Asia Pacific Next Generation OSS & BSS Market Outlook, By Service Assurance (2024-2032) ($MN)
  • Table 50 Asia Pacific Next Generation OSS & BSS Market Outlook, By Network Management Systems (2024-2032) ($MN)
  • Table 51 Asia Pacific Next Generation OSS & BSS Market Outlook, By Network (2024-2032) ($MN)
  • Table 52 Asia Pacific Next Generation OSS & BSS Market Outlook, By Cable And Satellite (2024-2032) ($MN)
  • Table 53 Asia Pacific Next Generation OSS & BSS Market Outlook, By Fixed And Wireless (2024-2032) ($MN)
  • Table 54 Asia Pacific Next Generation OSS & BSS Market Outlook, By Mobile (2024-2032) ($MN)
  • Table 55 Asia Pacific Next Generation OSS & BSS Market Outlook, By Mobile Virtual Network Enabler (MVNE) (2024-2032) ($MN)
  • Table 56 Asia Pacific Next Generation OSS & BSS Market Outlook, By Other Networks (2024-2032) ($MN)
  • Table 57 South America Next Generation OSS & BSS Market Outlook, By Country (2024-2032) ($MN)
  • Table 58 South America Next Generation OSS & BSS Market Outlook, By Architecture Type (2024-2032) ($MN)
  • Table 59 South America Next Generation OSS & BSS Market Outlook, By Revenue Management (2024-2032) ($MN)
  • Table 60 South America Next Generation OSS & BSS Market Outlook, By Service Fulfillment (2024-2032) ($MN)
  • Table 61 South America Next Generation OSS & BSS Market Outlook, By Customer Management (2024-2032) ($MN)
  • Table 62 South America Next Generation OSS & BSS Market Outlook, By Account Management (2024-2032) ($MN)
  • Table 63 South America Next Generation OSS & BSS Market Outlook, By Service Assurance (2024-2032) ($MN)
  • Table 64 South America Next Generation OSS & BSS Market Outlook, By Network Management Systems (2024-2032) ($MN)
  • Table 65 South America Next Generation OSS & BSS Market Outlook, By Network (2024-2032) ($MN)
  • Table 66 South America Next Generation OSS & BSS Market Outlook, By Cable And Satellite (2024-2032) ($MN)
  • Table 67 South America Next Generation OSS & BSS Market Outlook, By Fixed And Wireless (2024-2032) ($MN)
  • Table 68 South America Next Generation OSS & BSS Market Outlook, By Mobile (2024-2032) ($MN)
  • Table 69 South America Next Generation OSS & BSS Market Outlook, By Mobile Virtual Network Enabler (MVNE) (2024-2032) ($MN)
  • Table 70 South America Next Generation OSS & BSS Market Outlook, By Other Networks (2024-2032) ($MN)
  • Table 71 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Country (2024-2032) ($MN)
  • Table 72 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Architecture Type (2024-2032) ($MN)
  • Table 73 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Revenue Management (2024-2032) ($MN)
  • Table 74 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Service Fulfillment (2024-2032) ($MN)
  • Table 75 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Customer Management (2024-2032) ($MN)
  • Table 76 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Account Management (2024-2032) ($MN)
  • Table 77 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Service Assurance (2024-2032) ($MN)
  • Table 78 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Network Management Systems (2024-2032) ($MN)
  • Table 79 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Network (2024-2032) ($MN)
  • Table 80 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Cable And Satellite (2024-2032) ($MN)
  • Table 81 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Fixed And Wireless (2024-2032) ($MN)
  • Table 82 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Mobile (2024-2032) ($MN)
  • Table 83 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Mobile Virtual Network Enabler (MVNE) (2024-2032) ($MN)
  • Table 84 Middle East & Africa Next Generation OSS & BSS Market Outlook, By Other Networks (2024-2032) ($MN)
目次
Product Code: SMRC29601

According to Stratistics MRC, the Global Next Generation OSS & BSS Market is accounted for $76.3 billion in 2025 and is expected to reach $206.7 billion by 2032 growing at a CAGR of 15.3% during the forecast period. Next-Generation OSS (Operational Support Systems) and BSS (Business Support Systems) refer to advanced, integrated frameworks designed to optimize and automate telecommunications operations and business processes. These systems leverage cloud technologies, artificial intelligence, and data analytics to enhance service delivery, improve customer experience, and streamline network management. Next-gen OSS focuses on network automation, fault management, and real-time monitoring, while BSS deals with customer-facing functions like billing, revenue management, and service assurance. Together, they enable telecom operators to efficiently manage complex networks, reduce operational costs, and support the rapid deployment of new services in a digital-first environment.

Market Dynamics:

Driver:

Digital Transformation in Telecom Industry

Digital transformation in the telecom industry is revolutionizing the Next Generation OSS (Operational Support Systems) and BSS (Business Support Systems) market. By integrating AI, machine learning, and automation, telecom companies are improving network management, customer experience, and operational efficiency. This transformation drives faster service delivery, enhances data analytics, and fosters agility, enabling telecom operators to offer personalized, real-time services. Consequently, the market sees innovation, reduced costs, and enhanced scalability, paving the way for more competitive and responsive telecom solutions.

Restraint:

High Implementation Costs

High implementation costs in the next-generation OSS (Operations Support Systems) and BSS (Business Support Systems) market can hinder adoption, particularly for smaller enterprises. These costs may discourage organizations from upgrading to advanced systems, limiting innovation and efficiency gains. Additionally, the financial burden can lead to delayed projects, reduced ROI, and increased complexity, ultimately impeding the overall growth and development of the market.

Opportunity:

Demand for Real-Time Analytics and Insights

The growing demand for real-time analytics and insights is significantly transforming the Next Generation OSS (Operations Support Systems) and BSS (Business Support Systems) market. By enabling operators to make data-driven decisions instantly, it improves operational efficiency, customer experience, and revenue generation. Real-time analytics empower businesses to monitor network performance, optimize resource allocation, and personalize services. As a result, OSS and BSS solutions are evolving to integrate advanced analytics, AI, and automation, driving innovation and competitiveness in the telecom industry.

Threat:

Complex Integration with Legacy Systems

Complex integration with legacy systems poses significant challenges for the next-generation OSS and BSS market. It hampers agility, increases operational costs, and delays time-to-market for new services. Legacy systems are often incompatible with modern technologies, making integration complex and resource-intensive. This results in inefficiencies, security risks, and limited scalability, ultimately hindering the ability of service providers to innovate and stay competitive in the rapidly evolving telecommunications landscape.

Covid-19 Impact

The COVID-19 pandemic significantly accelerated the adoption of Next Generation OSS (Operations Support Systems) and BSS (Business Support Systems) solutions. With remote work, digital transformation, and increased demand for online services, telecom operators turned to cloud-based, agile, and automated systems. These technologies enabled faster service delivery, cost efficiency, and better customer experience, driving market growth. The shift towards digital ecosystems is expected to continue post-pandemic, reshaping the telecom industry.

The fixed and wireless segment is expected to be the largest during the forecast period

The fixed and wireless segment is expected to account for the largest market share during the forecast period, as it enables telecom providers to streamline network management, improve service delivery, and enhance customer experiences. With the growing demand for advanced connectivity and the rise of IoT and 5G technologies, Next-Gen OSS/BSS solutions offer agility, scalability, and real-time insights. This enhances operational efficiency, reduces costs, and supports innovation, further fueling market expansion across both fixed and wireless domains.

The customer management segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the customer management segment is predicted to witness the highest growth rate, because it enhances customer experience, personalization, and operational efficiency. With advanced analytics, AI-driven insights, and automation, it helps telecom operators optimize service delivery, improve customer retention, and streamline billing processes. This transformation accelerates time-to-market for new services, reduces operational costs, and enhances customer satisfaction, positioning the customer management segment as a key enabler of growth and innovation in the evolving telecom landscape.

Region with largest share:

During the forecast period, the Asia Pacific region is expected to hold the largest market share due to advancements in telecom infrastructure and service delivery. By enabling telecom operators to automate processes, enhance customer experience, and improve operational efficiency, these systems contribute to greater scalability and flexibility. The adoption of next-gen technologies like AI, 5G, and cloud computing further boosts innovation, optimizing network management and revenue generation. This transformation positions Asia Pacific as a key player in global telecom advancements.

Region with highest CAGR:

Over the forecast period, the North America region is anticipated to exhibit the highest CAGR, owing to increasing demand for automation, real-time analytics, and improved customer experience. Advanced technologies like AI, 5G, and IoT are revolutionizing telecom and IT operations. These systems enable service providers to streamline processes, reduce costs, and enhance service delivery. With a focus on scalability and agility, Next Gen OSS/BSS solutions are shaping the future of telecom in the region, fostering innovation and efficiency.

Key players in the market

Some of the key players profiled in the Next Generation OSS & BSS Market include Amdocs, Ericsson, Nokia, Huawei, Netcracker Technology, IBM, Oracle, Hewlett Packard Enterprise, ZTE Corporation, Comarch, Cisco Systems, Accenture, CSG International, Infosys, Tata Consultancy Services (TCS), Tech Mahindra, NEC Corporation, SAP, Subex and Optiva Inc.

Key Developments:

In March 2025, Tata Consultancy Services (TCS) has entered into a five-year partnership with Air New Zealand to modernize the airline's digital infrastructure, aiming to enhance customer experience and operational efficiency through AI-driven innovation.

In February 2025, Tata Consultancy Services (TCS) has announced a strategic collaboration with Salesforce to enhance artificial intelligence (AI) capabilities in the manufacturing and semiconductor industries. This partnership aims to address challenges in AI adoption, particularly the issue of unstructured data silos, by leveraging the combined strengths of both companies.

Architecture Types Covered:

  • Revenue Management
  • Service Fulfillment
  • Customer Management
  • Account Management
  • Service Assurance
  • Network Management Systems

Networks Covered:

  • Cable And Satellite
  • Fixed And Wireless
  • Mobile
  • Mobile Virtual Network Enabler (MVNE)
  • Other Networks

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Emerging Markets
  • 3.7 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Next Generation OSS & BSS Market, By Architecture Type

  • 5.1 Introduction
  • 5.2 Revenue Management
  • 5.3 Service Fulfillment
  • 5.4 Customer Management
  • 5.5 Account Management
  • 5.6 Service Assurance
  • 5.7 Network Management Systems

6 Global Next Generation OSS & BSS Market, By Network

  • 6.1 Introduction
  • 6.2 Cable And Satellite
  • 6.3 Fixed And Wireless
  • 6.4 Mobile
  • 6.5 Mobile Virtual Network Enabler (MVNE)
  • 6.6 Other Networks

7 Global Next Generation OSS & BSS Market, By Geography

  • 7.1 Introduction
  • 7.2 North America
    • 7.2.1 US
    • 7.2.2 Canada
    • 7.2.3 Mexico
  • 7.3 Europe
    • 7.3.1 Germany
    • 7.3.2 UK
    • 7.3.3 Italy
    • 7.3.4 France
    • 7.3.5 Spain
    • 7.3.6 Rest of Europe
  • 7.4 Asia Pacific
    • 7.4.1 Japan
    • 7.4.2 China
    • 7.4.3 India
    • 7.4.4 Australia
    • 7.4.5 New Zealand
    • 7.4.6 South Korea
    • 7.4.7 Rest of Asia Pacific
  • 7.5 South America
    • 7.5.1 Argentina
    • 7.5.2 Brazil
    • 7.5.3 Chile
    • 7.5.4 Rest of South America
  • 7.6 Middle East & Africa
    • 7.6.1 Saudi Arabia
    • 7.6.2 UAE
    • 7.6.3 Qatar
    • 7.6.4 South Africa
    • 7.6.5 Rest of Middle East & Africa

8 Key Developments

  • 8.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 8.2 Acquisitions & Mergers
  • 8.3 New Product Launch
  • 8.4 Expansions
  • 8.5 Other Key Strategies

9 Company Profiling

  • 9.1 Amdocs
  • 9.2 Ericsson
  • 9.3 Nokia
  • 9.4 Huawei
  • 9.5 Netcracker Technology
  • 9.6 IBM
  • 9.7 Oracle
  • 9.8 Hewlett Packard Enterprise
  • 9.9 ZTE Corporation
  • 9.10 Comarch
  • 9.11 Cisco Systems
  • 9.12 Accenture
  • 9.13 CSG International
  • 9.14 Infosys
  • 9.15 Tata Consultancy Services (TCS)
  • 9.16 Tech Mahindra
  • 9.17 NEC Corporation
  • 9.18 SAP
  • 9.19 Subex
  • 9.20 Optiva Inc.