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エンタープライズコンテンツ管理（ECM）の世界市場：分析 - コンポーネント別、展開別、企業規模別、エンドユーザー別、地域別、予測（～2030年）

Enterprise Content Management (ECM) Market Forecasts to 2030 - Global Analysis By Component (Solution and Services), Deployment (On-premise and Cloud), Enterprise Size, End User and By Geography
出版日: | 発行: Stratistics Market Research Consulting | ページ情報: 英文 200+ Pages | 納期: 2～3営業日

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エンタープライズコンテンツ管理（ECM）の世界市場：分析 - コンポーネント別、展開別、企業規模別、エンドユーザー別、地域別、予測（～2030年）
出版日: 2024年02月02日
発行: Stratistics Market Research Consulting
ページ情報: 英文 200+ Pages
納期: 2～3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のエンタープライズコンテンツ管理（ECM）の市場規模は、2023年に246億米ドルに達し、2030年には544億米ドルに達すると予測されています。

エンタープライズコンテンツ管理（ECM）とは、作成からアーカイブ、廃棄に至るまで、組織のデジタルコンテンツをそのライフサイクル全体を通じて体系的に管理することを指します。ECMシステムは、文書保存ポリシーを実施し、監査証跡を提供することで、組織が規制要件を遵守することを支援します。

Association for Intelligent Information Management（AIIM）によると、約52％の組織が3つ以上のECM/DM/RMシステムを導入しており、約22％の組織が5つ以上のシステムを導入しています。

AI統合ECMの動向の高まり

エンタープライズコンテンツ管理は、文書からデータを「読み取る」能力を持つ人工知能（AI）によって強化されています。AIを搭載したECMシステムは、コンテンツを分類、分類、分析し、さまざまな形で情報を提供することができます。さらに、機械学習、画像認識、音声認識と書き起こし、自然言語処理（NLP）、自然言語理解（NLU）などのAIベースの技術が、AI統合ECMの動向を後押ししています。したがって、AI統合ECMの動向の高まりは、市場の需要を促進する重要な要因となっています。

データセキュリティに関する誤解

セキュリティとコンプライアンスは世界中の組織にとって最大の関心事であり、これらの組織はデータの取り扱いやあるプラットフォームから別のプラットフォームへのデータ移行を伴う新しいソリューションの採用に消極的です。エンタープライズコンテンツ管理は、あるチャネルから別のチャネルへのデータ収集と送信を伴います。さらに、セキュリティフレームワークとそのアプリケーションに対する理解が不十分なため、多くの企業が、エンタープライズコンテンツ管理ソリューションは高度に抽象化されたデータセットにデータ侵害を引き起こす可能性があると考え、市場での地位向上を妨げています。

ワークフロー自動化の需要

ECMシステム内のワークフロー自動化は、事前に定義されたプロセスを通じてコンテンツの移動を合理化し、手作業を減らし、エラーを最小限に抑え、タスクの完了を早める。ECMのワークフロー自動化の統合は、コンテンツ処理のスピードを向上させるだけでなく、様々な利害関係者間のシームレスな連携を確保することで、コラボレーションを促進します。そのため、ワークフロー自動化の需要は、市場拡大を加速させる重要な要因となっています。

熟練労働者の不足

文書管理、ワークフロー自動化、情報ガバナンスを含むECMシステムは複雑であるため、専門的なスキルが必要となります。このような熟練労働者の不足は、ECMソリューションの実装、カスタマイズ、メンテナンスにおける障害につながり、これらのシステムを多様なビジネス環境にシームレスに統合する妨げとなります。その結果、企業はECM機能の遅延やコスト増、最適な利用ができないといった事態に直面する可能性があります。こうした要因が市場の成長を妨げています。

COVID-19の影響

エンタープライズコンテンツ管理（ECM）分野は、COVID-19の大流行によって深刻な影響を受けた。組織は、リモートワークが新たな標準へと進化するにつれて、デジタルコンテンツを効果的に管理・配布するECMソリューションに対するニーズの高まりに直面しました。パンデミックの結果、クラウドベースのECMシステムが普及し、アクセシビリティとチームワークの価値が浮き彫りになった。さらに、セキュリティへの懸念とコンプライアンス要件が急増し、リモートワーク環境におけるデータプライバシーと規制遵守を保証するECMプラットフォームの必要性が浮き彫りになりました。

予測期間中、サービス分野が最大となる見込み

ECMソリューションを円滑に機能させるための専門的なマネージドサービスの必要性から、サービス分野が最大のシェアを占めると推定されます。導入の失敗による費用と時間の浪費を防ぐため、これらのサービスはECM環境の開発、評価、活用を支援します。さらにこれらのサービスは、業務手順の有効性を維持し、企業の拡大を促進し、不必要な運用コストを削減するために必要な支援を提供します。

予測期間中にCAGRが最も高くなると予測されるのはヘルスケアセグメントです。

ヘルスケア分野は、予測期間中に有利な成長を遂げると予測されています。ヘルスケア組織は、膨大な量の機密性の高い患者データ、複雑なワークフロー、厳格な規制要件を扱っています。ECMソリューションは、医療文書や記録の安全な保管、検索、管理のための包括的なフレームワークを提供し、これらの組織にとって不可欠なツールとなっています。ヘルスケア業界では、ECMシステムは電子カルテ（EHR）とのシームレスな統合を促進し、医療従事者が重要な患者情報に迅速にアクセスできるようにします。

最大シェアを占める地域

アジア太平洋は、新技術の導入が先進的かつダイナミックであることから、予測期間中に最大の市場シェアを獲得しました。同地域の組織はIT支出を徐々に増やしているため、ECMソフトウェア・ソリューションの採用は増加すると予測されます。中国、日本、オーストラリア・ニュージーランド（ANZ）は、エンタープライズコンテンツ管理ソフトウェアソリューションとサービスの導入において主要な国であり、この地域の市場需要を促進しています。

CAGRが最も高い地域

北米は、その技術力と効率的な情報管理の必要性から、予測期間中に有益な成長を遂げることが期待されています。厳格な規制の枠組みの普及と、ワークフローの合理化とデータセキュリティの強化に対する組織のニーズの高まりが、ECMソリューションの採用を促進しています。この地域は、金融、ヘルスケア、法律など多様な業界情勢を特徴としており、それぞれがECMアプリケーションの需要を促進しています。

目次

第1章 エグゼクティブサマリー

第2章 序文

  • 概要
  • ステークホルダー
  • 調査範囲
  • 調査手法
  • 情報源

第3章 市場動向分析

  • 促進要因
  • 抑制要因
  • 機会
  • 脅威
  • エンドユーザー分析
  • 新興市場
  • COVID-19の影響

第4章 ポーターのファイブフォース分析

  • 供給企業の交渉力
  • 買い手の交渉力
  • 代替品の脅威
  • 新規参入業者の脅威
  • 競合企業間の敵対関係

第5章 世界のエンタープライズコンテンツ管理（ECM）市場：コンポーネント別

  • ソリューション
  • サービス

第6章 世界のエンタープライズコンテンツ管理（ECM）市場：展開別

  • オンプレミス
  • クラウド

第7章 世界のエンタープライズコンテンツ管理（ECM）市場：企業規模別

  • 大企業
  • 中小企業

第8章 世界のエンタープライズコンテンツ管理（ECM）市場：エンドユーザー別

  • ヘルスケア
  • メディア・エンターテイメント
  • 銀行、金融機関、保険
  • 通信・IT
  • その他のエンドユーザー

第9章 世界のエンタープライズコンテンツ管理（ECM）市場：地域別

  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • ドイツ
    • 英国
    • イタリア
    • フランス
    • スペイン
    • その他の欧州
  • アジア太平洋
    • 日本
    • 中国
    • インド
    • オーストラリア
    • ニュージーランド
    • 韓国
    • その他のアジア太平洋
  • 南米
    • アルゼンチン
    • ブラジル
    • チリ
    • その他の南米
  • 中東・アフリカ
    • サウジアラビア
    • アラブ首長国連邦
    • カタール
    • 南アフリカ
    • その他の中東・アフリカ

第10章 主な発展

  • 契約、パートナーシップ、コラボレーション、合弁事業
  • 買収と合併
  • 新製品の発売
  • 事業拡大
  • その他の主要戦略

第11章 企業プロファイル

  • Microsoft Corporation
  • Oracle Corporation
  • Newgen Software
  • International Business Machines（IBM）Corporation
  • M-Files Corporation
  • Hewlett Packard Enterprise（HPE）Company
  • OpenText Corporation
  • Hyland Software Inc.
  • Alfresco Software Inc.
  • Adobe Systems Incorporated
  • Xerox Corporation
図表

List of Tables

  • Table 1 Global Enterprise Content Management (ECM) Market Outlook, By Region (2021-2030) ($MN)
  • Table 2 Global Enterprise Content Management (ECM) Market Outlook, By Component (2021-2030) ($MN)
  • Table 3 Global Enterprise Content Management (ECM) Market Outlook, By Solution (2021-2030) ($MN)
  • Table 4 Global Enterprise Content Management (ECM) Market Outlook, By Mobile Content Management (2021-2030) ($MN)
  • Table 5 Global Enterprise Content Management (ECM) Market Outlook, By Records Management (2021-2030) ($MN)
  • Table 6 Global Enterprise Content Management (ECM) Market Outlook, By Document Management (2021-2030) ($MN)
  • Table 7 Global Enterprise Content Management (ECM) Market Outlook, By Case Management (2021-2030) ($MN)
  • Table 8 Global Enterprise Content Management (ECM) Market Outlook, By Web Content Management (2021-2030) ($MN)
  • Table 9 Global Enterprise Content Management (ECM) Market Outlook, By Imaging and Capturing (2021-2030) ($MN)
  • Table 10 Global Enterprise Content Management (ECM) Market Outlook, By Digital Asset Management (2021-2030) ($MN)
  • Table 11 Global Enterprise Content Management (ECM) Market Outlook, By Other Solutions (2021-2030) ($MN)
  • Table 12 Global Enterprise Content Management (ECM) Market Outlook, By Services (2021-2030) ($MN)
  • Table 13 Global Enterprise Content Management (ECM) Market Outlook, By Managed (2021-2030) ($MN)
  • Table 14 Global Enterprise Content Management (ECM) Market Outlook, By Professional (2021-2030) ($MN)
  • Table 15 Global Enterprise Content Management (ECM) Market Outlook, By Deployment (2021-2030) ($MN)
  • Table 16 Global Enterprise Content Management (ECM) Market Outlook, By On-premise (2021-2030) ($MN)
  • Table 17 Global Enterprise Content Management (ECM) Market Outlook, By Cloud (2021-2030) ($MN)
  • Table 18 Global Enterprise Content Management (ECM) Market Outlook, By Enterprise Size (2021-2030) ($MN)
  • Table 19 Global Enterprise Content Management (ECM) Market Outlook, By Large Enterprises (2021-2030) ($MN)
  • Table 20 Global Enterprise Content Management (ECM) Market Outlook, By Small & Medium Enterprises (2021-2030) ($MN)
  • Table 21 Global Enterprise Content Management (ECM) Market Outlook, By End User (2021-2030) ($MN)
  • Table 22 Global Enterprise Content Management (ECM) Market Outlook, By Healthcare (2021-2030) ($MN)
  • Table 23 Global Enterprise Content Management (ECM) Market Outlook, By Media & Entertainment (2021-2030) ($MN)
  • Table 24 Global Enterprise Content Management (ECM) Market Outlook, By Banking, Financial Institutions, and Insurance (2021-2030) ($MN)
  • Table 25 Global Enterprise Content Management (ECM) Market Outlook, By Telecom & IT (2021-2030) ($MN)
  • Table 26 Global Enterprise Content Management (ECM) Market Outlook, By Other End Users (2021-2030) ($MN)
  • Table 27 North America Enterprise Content Management (ECM) Market Outlook, By Country (2021-2030) ($MN)
  • Table 28 North America Enterprise Content Management (ECM) Market Outlook, By Component (2021-2030) ($MN)
  • Table 29 North America Enterprise Content Management (ECM) Market Outlook, By Solution (2021-2030) ($MN)
  • Table 30 North America Enterprise Content Management (ECM) Market Outlook, By Mobile Content Management (2021-2030) ($MN)
  • Table 31 North America Enterprise Content Management (ECM) Market Outlook, By Records Management (2021-2030) ($MN)
  • Table 32 North America Enterprise Content Management (ECM) Market Outlook, By Document Management (2021-2030) ($MN)
  • Table 33 North America Enterprise Content Management (ECM) Market Outlook, By Case Management (2021-2030) ($MN)
  • Table 34 North America Enterprise Content Management (ECM) Market Outlook, By Web Content Management (2021-2030) ($MN)
  • Table 35 North America Enterprise Content Management (ECM) Market Outlook, By Imaging and Capturing (2021-2030) ($MN)
  • Table 36 North America Enterprise Content Management (ECM) Market Outlook, By Digital Asset Management (2021-2030) ($MN)
  • Table 37 North America Enterprise Content Management (ECM) Market Outlook, By Other Solutions (2021-2030) ($MN)
  • Table 38 North America Enterprise Content Management (ECM) Market Outlook, By Services (2021-2030) ($MN)
  • Table 39 North America Enterprise Content Management (ECM) Market Outlook, By Managed (2021-2030) ($MN)
  • Table 40 North America Enterprise Content Management (ECM) Market Outlook, By Professional (2021-2030) ($MN)
  • Table 41 North America Enterprise Content Management (ECM) Market Outlook, By Deployment (2021-2030) ($MN)
  • Table 42 North America Enterprise Content Management (ECM) Market Outlook, By On-premise (2021-2030) ($MN)
  • Table 43 North America Enterprise Content Management (ECM) Market Outlook, By Cloud (2021-2030) ($MN)
  • Table 44 North America Enterprise Content Management (ECM) Market Outlook, By Enterprise Size (2021-2030) ($MN)
  • Table 45 North America Enterprise Content Management (ECM) Market Outlook, By Large Enterprises (2021-2030) ($MN)
  • Table 46 North America Enterprise Content Management (ECM) Market Outlook, By Small & Medium Enterprises (2021-2030) ($MN)
  • Table 47 North America Enterprise Content Management (ECM) Market Outlook, By End User (2021-2030) ($MN)
  • Table 48 North America Enterprise Content Management (ECM) Market Outlook, By Healthcare (2021-2030) ($MN)
  • Table 49 North America Enterprise Content Management (ECM) Market Outlook, By Media & Entertainment (2021-2030) ($MN)
  • Table 50 North America Enterprise Content Management (ECM) Market Outlook, By Banking, Financial Institutions, and Insurance (2021-2030) ($MN)
  • Table 51 North America Enterprise Content Management (ECM) Market Outlook, By Telecom & IT (2021-2030) ($MN)
  • Table 52 North America Enterprise Content Management (ECM) Market Outlook, By Other End Users (2021-2030) ($MN)
  • Table 53 Europe Enterprise Content Management (ECM) Market Outlook, By Country (2021-2030) ($MN)
  • Table 54 Europe Enterprise Content Management (ECM) Market Outlook, By Component (2021-2030) ($MN)
  • Table 55 Europe Enterprise Content Management (ECM) Market Outlook, By Solution (2021-2030) ($MN)
  • Table 56 Europe Enterprise Content Management (ECM) Market Outlook, By Mobile Content Management (2021-2030) ($MN)
  • Table 57 Europe Enterprise Content Management (ECM) Market Outlook, By Records Management (2021-2030) ($MN)
  • Table 58 Europe Enterprise Content Management (ECM) Market Outlook, By Document Management (2021-2030) ($MN)
  • Table 59 Europe Enterprise Content Management (ECM) Market Outlook, By Case Management (2021-2030) ($MN)
  • Table 60 Europe Enterprise Content Management (ECM) Market Outlook, By Web Content Management (2021-2030) ($MN)
  • Table 61 Europe Enterprise Content Management (ECM) Market Outlook, By Imaging and Capturing (2021-2030) ($MN)
  • Table 62 Europe Enterprise Content Management (ECM) Market Outlook, By Digital Asset Management (2021-2030) ($MN)
  • Table 63 Europe Enterprise Content Management (ECM) Market Outlook, By Other Solutions (2021-2030) ($MN)
  • Table 64 Europe Enterprise Content Management (ECM) Market Outlook, By Services (2021-2030) ($MN)
  • Table 65 Europe Enterprise Content Management (ECM) Market Outlook, By Managed (2021-2030) ($MN)
  • Table 66 Europe Enterprise Content Management (ECM) Market Outlook, By Professional (2021-2030) ($MN)
  • Table 67 Europe Enterprise Content Management (ECM) Market Outlook, By Deployment (2021-2030) ($MN)
  • Table 68 Europe Enterprise Content Management (ECM) Market Outlook, By On-premise (2021-2030) ($MN)
  • Table 69 Europe Enterprise Content Management (ECM) Market Outlook, By Cloud (2021-2030) ($MN)
  • Table 70 Europe Enterprise Content Management (ECM) Market Outlook, By Enterprise Size (2021-2030) ($MN)
  • Table 71 Europe Enterprise Content Management (ECM) Market Outlook, By Large Enterprises (2021-2030) ($MN)
  • Table 72 Europe Enterprise Content Management (ECM) Market Outlook, By Small & Medium Enterprises (2021-2030) ($MN)
  • Table 73 Europe Enterprise Content Management (ECM) Market Outlook, By End User (2021-2030) ($MN)
  • Table 74 Europe Enterprise Content Management (ECM) Market Outlook, By Healthcare (2021-2030) ($MN)
  • Table 75 Europe Enterprise Content Management (ECM) Market Outlook, By Media & Entertainment (2021-2030) ($MN)
  • Table 76 Europe Enterprise Content Management (ECM) Market Outlook, By Banking, Financial Institutions, and Insurance (2021-2030) ($MN)
  • Table 77 Europe Enterprise Content Management (ECM) Market Outlook, By Telecom & IT (2021-2030) ($MN)
  • Table 78 Europe Enterprise Content Management (ECM) Market Outlook, By Other End Users (2021-2030) ($MN)
  • Table 79 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Country (2021-2030) ($MN)
  • Table 80 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Component (2021-2030) ($MN)
  • Table 81 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Solution (2021-2030) ($MN)
  • Table 82 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Mobile Content Management (2021-2030) ($MN)
  • Table 83 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Records Management (2021-2030) ($MN)
  • Table 84 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Document Management (2021-2030) ($MN)
  • Table 85 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Case Management (2021-2030) ($MN)
  • Table 86 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Web Content Management (2021-2030) ($MN)
  • Table 87 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Imaging and Capturing (2021-2030) ($MN)
  • Table 88 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Digital Asset Management (2021-2030) ($MN)
  • Table 89 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Other Solutions (2021-2030) ($MN)
  • Table 90 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Services (2021-2030) ($MN)
  • Table 91 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Managed (2021-2030) ($MN)
  • Table 92 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Professional (2021-2030) ($MN)
  • Table 93 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Deployment (2021-2030) ($MN)
  • Table 94 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By On-premise (2021-2030) ($MN)
  • Table 95 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Cloud (2021-2030) ($MN)
  • Table 96 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Enterprise Size (2021-2030) ($MN)
  • Table 97 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Large Enterprises (2021-2030) ($MN)
  • Table 98 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Small & Medium Enterprises (2021-2030) ($MN)
  • Table 99 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By End User (2021-2030) ($MN)
  • Table 100 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Healthcare (2021-2030) ($MN)
  • Table 101 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Media & Entertainment (2021-2030) ($MN)
  • Table 102 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Banking, Financial Institutions, and Insurance (2021-2030) ($MN)
  • Table 103 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Telecom & IT (2021-2030) ($MN)
  • Table 104 Asia Pacific Enterprise Content Management (ECM) Market Outlook, By Other End Users (2021-2030) ($MN)
  • Table 105 South America Enterprise Content Management (ECM) Market Outlook, By Country (2021-2030) ($MN)
  • Table 106 South America Enterprise Content Management (ECM) Market Outlook, By Component (2021-2030) ($MN)
  • Table 107 South America Enterprise Content Management (ECM) Market Outlook, By Solution (2021-2030) ($MN)
  • Table 108 South America Enterprise Content Management (ECM) Market Outlook, By Mobile Content Management (2021-2030) ($MN)
  • Table 109 South America Enterprise Content Management (ECM) Market Outlook, By Records Management (2021-2030) ($MN)
  • Table 110 South America Enterprise Content Management (ECM) Market Outlook, By Document Management (2021-2030) ($MN)
  • Table 111 South America Enterprise Content Management (ECM) Market Outlook, By Case Management (2021-2030) ($MN)
  • Table 112 South America Enterprise Content Management (ECM) Market Outlook, By Web Content Management (2021-2030) ($MN)
  • Table 113 South America Enterprise Content Management (ECM) Market Outlook, By Imaging and Capturing (2021-2030) ($MN)
  • Table 114 South America Enterprise Content Management (ECM) Market Outlook, By Digital Asset Management (2021-2030) ($MN)
  • Table 115 South America Enterprise Content Management (ECM) Market Outlook, By Other Solutions (2021-2030) ($MN)
  • Table 116 South America Enterprise Content Management (ECM) Market Outlook, By Services (2021-2030) ($MN)
  • Table 117 South America Enterprise Content Management (ECM) Market Outlook, By Managed (2021-2030) ($MN)
  • Table 118 South America Enterprise Content Management (ECM) Market Outlook, By Professional (2021-2030) ($MN)
  • Table 119 South America Enterprise Content Management (ECM) Market Outlook, By Deployment (2021-2030) ($MN)
  • Table 120 South America Enterprise Content Management (ECM) Market Outlook, By On-premise (2021-2030) ($MN)
  • Table 121 South America Enterprise Content Management (ECM) Market Outlook, By Cloud (2021-2030) ($MN)
  • Table 122 South America Enterprise Content Management (ECM) Market Outlook, By Enterprise Size (2021-2030) ($MN)
  • Table 123 South America Enterprise Content Management (ECM) Market Outlook, By Large Enterprises (2021-2030) ($MN)
  • Table 124 South America Enterprise Content Management (ECM) Market Outlook, By Small & Medium Enterprises (2021-2030) ($MN)
  • Table 125 South America Enterprise Content Management (ECM) Market Outlook, By End User (2021-2030) ($MN)
  • Table 126 South America Enterprise Content Management (ECM) Market Outlook, By Healthcare (2021-2030) ($MN)
  • Table 127 South America Enterprise Content Management (ECM) Market Outlook, By Media & Entertainment (2021-2030) ($MN)
  • Table 128 South America Enterprise Content Management (ECM) Market Outlook, By Banking, Financial Institutions, and Insurance (2021-2030) ($MN)
  • Table 129 South America Enterprise Content Management (ECM) Market Outlook, By Telecom & IT (2021-2030) ($MN)
  • Table 130 South America Enterprise Content Management (ECM) Market Outlook, By Other End Users (2021-2030) ($MN)
  • Table 131 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Country (2021-2030) ($MN)
  • Table 132 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Component (2021-2030) ($MN)
  • Table 133 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Solution (2021-2030) ($MN)
  • Table 134 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Mobile Content Management (2021-2030) ($MN)
  • Table 135 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Records Management (2021-2030) ($MN)
  • Table 136 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Document Management (2021-2030) ($MN)
  • Table 137 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Case Management (2021-2030) ($MN)
  • Table 138 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Web Content Management (2021-2030) ($MN)
  • Table 139 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Imaging and Capturing (2021-2030) ($MN)
  • Table 140 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Digital Asset Management (2021-2030) ($MN)
  • Table 141 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Other Solutions (2021-2030) ($MN)
  • Table 142 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Services (2021-2030) ($MN)
  • Table 143 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Managed (2021-2030) ($MN)
  • Table 144 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Professional (2021-2030) ($MN)
  • Table 145 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Deployment (2021-2030) ($MN)
  • Table 146 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By On-premise (2021-2030) ($MN)
  • Table 147 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Cloud (2021-2030) ($MN)
  • Table 148 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Enterprise Size (2021-2030) ($MN)
  • Table 149 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Large Enterprises (2021-2030) ($MN)
  • Table 150 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Small & Medium Enterprises (2021-2030) ($MN)
  • Table 151 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By End User (2021-2030) ($MN)
  • Table 152 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Healthcare (2021-2030) ($MN)
  • Table 153 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Media & Entertainment (2021-2030) ($MN)
  • Table 154 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Banking, Financial Institutions, and Insurance (2021-2030) ($MN)
  • Table 155 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Telecom & IT (2021-2030) ($MN)
  • Table 156 Middle East & Africa Enterprise Content Management (ECM) Market Outlook, By Other End Users (2021-2030) ($MN)
目次
Product Code: SMRC24972

According to Stratistics MRC, the Global Enterprise Content Management (ECM) Market is accounted for $24.6 billion in 2023 and is expected to reach $54.4 billion by 2030 growing at a CAGR of 12% during the forecast period. Enterprise Content Management (ECM) refers to the systematic management of an organization's digital content throughout its lifecycle, from creation to archival or disposal. ECM systems help organizations adhere to regulatory requirements by enforcing document retention policies and providing audit trails.

According to Association for Intelligent Information Management (AIIM), around 52% of organizations have three or more than three ECM/DM/RM systems and around 22% of organizations have five or more than five systems.

Market Dynamics:

Driver:

Rising trend of AI-integrated ECM

Enterprise content management is enhanced by artificial intelligence (AI), which has the capacity to "read" data from a document. An AI-powered ECM system can categorize, classify, analyze content, and deliver information in various different forms. Additionally, AI-based technologies such as machine learning, image recognition, voice recognition and transcription, natural language processing (NLP), and natural language understanding (NLU) are driving the trends for AI-integrated ECM. Therefore, the rising trend of AI-integrated ECM is a significant factor propelling market demand.

Restraint:

Misconceptions related to data security

Security and compliance are the primary concerns of organizations across the globe, and these organizations are reluctant to adopt new solutions that involve data handling or shifting data from one platform to another. Enterprise content management involves data collection and transmission from one channel to another. Moreover, due to an inadequate understanding of security frameworks and their applications, a lot of businesses believe that enterprise content management solutions could cause data breaches in their highly abstracted data sets, which hinders them from growing their market position.

Opportunity:

Demand for workflow automation

Workflow automation within ECM systems streamlines the movement of content through predefined processes, reducing manual intervention, minimizing errors, and accelerating task completion. ECM's integration of workflow automation not only enhances the speed of content processing but also fosters collaboration by ensuring seamless coordination among various stakeholders. Therefore, demand for workflow automation is a significant driver accelerating market expansion.

Threat:

Lack of skilled workers

The complexity of ECM systems, encompassing document management, workflow automation, and information governance, necessitates a specialized skill set. This dearth of skilled workers leads to obstacles in the implementation, customization, and maintenance of ECM solutions, hindering the seamless integration of these systems into diverse business environments. Consequently, organizations may face delays, increased costs, and suboptimal utilization of ECM functionalities. These factors hamper market growth.

Covid-19 Impact

The Enterprise Content Management (ECM) sector was severely impacted by the COVID-19 pandemic. Organizations faced a growing need for ECM solutions to effectively manage and distribute digital content as remote work evolved into the new standard. Cloud-based ECM systems have become more popular as a result of the pandemic, which has highlighted the value of accessibility and teamwork. In addition, security concerns and compliance requirements surged, highlighting the need for ECM platforms to ensure data privacy and regulatory compliance in a remote work environment.

The services segment is expected to be the largest during the forecast period

The services segment is estimated to hold the largest share, due to the need for professional and managed services to ensure the smooth functioning of ECM solutions. In order to prevent spending money and time on an unsuccessful implementation, these services help with the development, evaluation, and utilization of ECM environments. Furthermore, these services offer the assistance required to maintain the effectiveness of business procedures, spur enterprise expansion, and cut down on unnecessary operating costs.

The healthcare segment is expected to have the highest CAGR during the forecast period

The healthcare segment is anticipated to have lucrative growth during the forecast period. Healthcare organizations deal with vast amounts of sensitive patient data, intricate workflows, and stringent regulatory requirements. ECM solutions become indispensable tools for these entities, providing a comprehensive framework for secure storage, retrieval, and management of healthcare documents and records. Within the healthcare landscape, ECM systems facilitate seamless integration with electronic health records (EHRs), enabling healthcare professionals to access critical patient information promptly.

Region with largest share:

Asia Pacific commanded the largest market share during the extrapolated period owing to the advanced and dynamic adoption of new technologies. The adoption of ECM software solutions is projected to increase as a result of the region's organizations gradually increasing their IT spending. China, Japan, and Australia and New Zealand (ANZ) are the leading countries in terms of the adoption of enterprise content management software solutions and services, which fuels market demand in this region.

Region with highest CAGR:

North America is expected to witness profitable growth over the projection period, owing to the region's technological prowess and the imperative for efficient information management. The prevalence of stringent regulatory frameworks, coupled with the escalating need for organizations to streamline workflows and enhance data security, has fuelled the adoption of ECM solutions. The region is characterized by a diverse industry landscape, including finance, healthcare, and legal sectors, each driving the demand for ECM applications.

Key players in the market

Some of the key players in the Enterprise Content Management (ECM) Market include Microsoft Corporation, Oracle Corporation, Newgen Software, International Business Machines (IBM) Corporation, M-Files Corporation, Hewlett Packard Enterprise (HPE) Company, Open Text Corporation, Hyland Software Inc., Alfresco Software Inc., Adobe Systems Incorporated and Xerox Corporation.

Key Developments:

In September 2023, Microsoft Corp. and Mercy are forging a long-term collaboration using generative AI and other digital technologies to give physicians, advance practice providers and nurses more time to care for patients and improve the patient experience.

In March 2023, Newgen Software, a key provider of low code-driven online transformation tools, announced the launch of Newgen OmniDocs Connector, an enterprise content management (ECM) solution, on its cloud market space. The initiative will enlarge the scope of demand for ECM solutions in the software industry.

In October 2022, Microsoft Corp. and Mercedes-Benz collaborate to make vehicle production more efficient, resilient and sustainable. With the new MO360 Data Platform, Mercedes-Benz is connecting its around 30 passenger car plants worldwide to the Microsoft Cloud, enhancing transparency and predictability across its digital production and supply chain.

In June 2022, Oracle announced partnership with Kyndryl, the world's largest IT infrastructure services provider, to help customers accelerate their journey to the cloud by delivering managed cloud solutions to enterprises around the world.

Components Covered:

  • Solution
  • Services

Deployments Covered:

  • On-premise
  • Cloud

Enterprise Sizes Covered:

  • Large Enterprises
  • Small & Medium Enterprises

End Users Covered:

  • Healthcare
  • Media & Entertainment
  • Banking, Financial Institutions, and Insurance
  • Telecom & IT
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Enterprise Content Management (ECM) Market, By Component

  • 5.1 Introduction
  • 5.2 Solution
    • 5.2.1 Mobile Content Management
    • 5.2.2 Records Management
    • 5.2.3 Document Management
    • 5.2.4 Case Management
    • 5.2.5 Web Content Management
    • 5.2.6 Imaging and Capturing
    • 5.2.7 Digital Asset Management
    • 5.2.8 Other Solutions
  • 5.3 Services
    • 5.3.1 Managed
    • 5.3.2 Professional

6 Global Enterprise Content Management (ECM) Market, By Deployment

  • 6.1 Introduction
  • 6.2 On-premise
  • 6.3 Cloud

7 Global Enterprise Content Management (ECM) Market, By Enterprise Size

  • 7.1 Introduction
  • 7.2 Large Enterprises
  • 7.3 Small & Medium Enterprises

8 Global Enterprise Content Management (ECM) Market, By End User

  • 8.1 Introduction
  • 8.2 Healthcare
  • 8.3 Media & Entertainment
  • 8.4 Banking, Financial Institutions, and Insurance
  • 8.5 Telecom & IT
  • 8.6 Other End Users

9 Global Enterprise Content Management (ECM) Market, By Geography

  • 9.1 Introduction
  • 9.2 North America
    • 9.2.1 US
    • 9.2.2 Canada
    • 9.2.3 Mexico
  • 9.3 Europe
    • 9.3.1 Germany
    • 9.3.2 UK
    • 9.3.3 Italy
    • 9.3.4 France
    • 9.3.5 Spain
    • 9.3.6 Rest of Europe
  • 9.4 Asia Pacific
    • 9.4.1 Japan
    • 9.4.2 China
    • 9.4.3 India
    • 9.4.4 Australia
    • 9.4.5 New Zealand
    • 9.4.6 South Korea
    • 9.4.7 Rest of Asia Pacific
  • 9.5 South America
    • 9.5.1 Argentina
    • 9.5.2 Brazil
    • 9.5.3 Chile
    • 9.5.4 Rest of South America
  • 9.6 Middle East & Africa
    • 9.6.1 Saudi Arabia
    • 9.6.2 UAE
    • 9.6.3 Qatar
    • 9.6.4 South Africa
    • 9.6.5 Rest of Middle East & Africa

10 Key Developments

  • 10.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 10.2 Acquisitions & Mergers
  • 10.3 New Product Launch
  • 10.4 Expansions
  • 10.5 Other Key Strategies

11 Company Profiling

  • 11.1 Microsoft Corporation
  • 11.2 Oracle Corporation
  • 11.3 Newgen Software
  • 11.4 International Business Machines (IBM) Corporation
  • 11.5 M-Files Corporation
  • 11.6 Hewlett Packard Enterprise (HPE) Company
  • 11.7 OpenText Corporation
  • 11.8 Hyland Software Inc.
  • 11.9 Alfresco Software Inc.
  • 11.10 Adobe Systems Incorporated
  • 11.11 Xerox Corporation