金融サービス用キオスク端末市場の2030年までの予測：タイプ別、用途別、地域別の世界分析

Stratistics MRCによると、世界の金融サービス用キオスク端末市場は予測期間中CAGR 7.8%で成長しています。

金融サービス用キオスク端末は、顧客に様々な金融取引やサービスを提供するために設計されたセルフサービス端末または機械です。これらのキオスクは、現金の引き出し、入金、口座残高の確認、資金の移動、さらにはローンやクレジットカードの申し込みなどのタスクをユーザーが実行できるようにします。従来の支店の営業時間や場所を超えてバンキング・サービスを提供することで、利便性を高めています。

RBIによると、インドの出張ATMは2018年の104,011台から2019年には112,458台に増加しました。

顧客の待ち時間を短縮

キオスクは、バンキングや金融サービスへの迅速かつ効率的なアクセスを提供し、顧客が従来の銀行の支店で長い列に並ぶ必要性を軽減します。このようなスピードと利便性の向上は、顧客満足度の向上につながるだけでなく、来店客数と取引の増加にもつながり、金融機関の全体的な効率を向上させます。その結果、金融機関は業務を合理化し、顧客体験を向上させるために金融サービス・キオスクを採用するケースが増えており、市場の成長を促進しています。

メンテナンスと維持管理

こうしたキオスクは利便性と効率性を提供する一方で、確実に稼働させるためには定期的なメンテナンス、ソフトウェアの更新、技術サポートが必要となります。キオスク端末のネットワークの保守と監視に関連するコストは、長期的には相当なものになり、総所有コストに影響します。さらに、ダウンタイムや技術的な問題は、顧客の不満やサービスの中断につながるため、効果的なメンテナンスと迅速な問題解決が重要になります。金融機関は、キオスク端末の信頼性と安全性を維持するために、継続的な維持管理とサポートに投資しなければならず、長期的には財政的な課題となり得る。

バンキング・サービスの拡大

金融機関が銀行サービスへのリーチを広げ、便利なアクセスを提供しようとする中、キオスクは、従来の銀行支店が実現不可能な、サービスが行き届いていない地域や遠隔地に到達する上で極めて重要な役割を果たします。キオスクは、口座開設、ローンの申し込み、請求書の支払いなど、さまざまなサービスを提供するための効率的で費用対効果の高い手段を提供します。これは、金融包摂を強化するだけでなく、顧客のエンゲージメントとロイヤルティを高めることにもつながります。キオスク端末を通じてサービス範囲を拡大し、多様な顧客ニーズに応え、バンキング・サービスの足跡を増やし、最終的に市場成長に貢献するところにチャンスがあります。

デジタル・バンキングとの競合

モバイル・アプリやオンライン・バンキングを含むデジタル・バンキング・プラットフォームの急速な成長により、顧客の財務へのアクセスや管理方法は一変しました。これらのデジタル・ソリューションは、シームレスで利便性の高いバンキング体験を提供し、快適なデバイスから幅広いサービスにアクセスできます。このため、顧客の嗜好はセルフサービスのデジタル・チャネルにシフトしており、物理的な金融サービス・キオスクの需要が減少する可能性があります。金融機関は現在、デジタルと物理的なサービスのバランスを取りながら、ますますハイテクに精通し、インターネットに接続されたバンキング環境の中でキオスク端末の関連性と価値提案を確保することが課題となっています。

COVID-19の影響：

COVID-19の大流行は、金融サービス用キオスク端末市場に様々な影響を与えました。一方では、セルフサービス・キオスクは、顧客がバンキング・サービスにアクセスするための、より安全で衛生的な手段を提供し、物理的な接触を減らすため、危機はセルフサービス・キオスクの重要性を強調しました。その結果、日常的な取引におけるキオスク端末の利用が増加しました。その一方で、消費者が非接触型の代替手段を求めたため、パンデミックはデジタル・バンキングやモバイル・アプリへのシフトを加速させました。金融機関は進化する嗜好に適応しなければならず、これは金融サービス用キオスク端末の配置や利用パターンに影響を与えました。全体として、パンデミックは、金融サービス業界におけるサービス提供の柔軟性とオムニチャネル・アプローチの必要性を浮き彫りにしました。

予測期間中、手形決済キオスク端末分野が最大になる見込み

請求書支払いキオスク端末分野は、有利な成長が見込まれます。これらのキオスクは、公共料金、クレジットカード、ローン、保険料などの様々な請求書の支払いを可能にし、多くの場合、複数の支払いオプションを提供します。キオスク端末は、顧客が個々のサービス・プロバイダーを訪ねたり、物理的な支払いセンターで長い行列に並んだりする必要性を軽減します。請求書支払いキオスクは、全体的な顧客体験を向上させ、サービス提供時間を延長し、タイムリーな請求書決済に貢献するため、現代の金融サービス・キオスクには不可欠であり、顧客と請求者の双方に利益をもたらします。

予測期間中、銀行セグメントが最も高いCAGRが見込まれる

銀行分野は、予測期間中に最も速いCAGR成長を示すと予測されています。これらのキオスクは、顧客が現金引き出し、預金、資金移動、小切手印刷、口座照会、口座開設などのタスクを実行することを可能にし、多くの場合、従来の銀行の営業時間を超えて利用されます。バンキング・キオスクは顧客の利便性を向上させ、待ち時間を短縮し、サービスが行き届いていない地域に行き渡ることで金融包摂を促進します。また、金融機関は業務を最適化し、運営コストを削減し、顧客サービスを向上させることができます。バンキング・キオスク端末の柔軟性と効率性により、バンキング・キオスク端末は近代的なバンキング・サービスの不可欠な一部となり、顧客と銀行の双方に利益をもたらしています。

最大のシェアを占める地域

予測期間中、北米地域は先進的なバンキング・インフラと、便利でセルフサービスのバンキング・ソリューションを求める顧客の需要に牽引され、引き続き市場シェアの大半を占めると予想されます。確立された金融セクターと技術的な導入により、北米は金融サービス・キオスクにとって肥沃な土地となっており、顧客に24時間365日の銀行サービスへのアクセスを提供し、支店での待ち時間を短縮します。規制遵守とセキュリティへの懸念も、キオスク端末の普及を後押ししています。米国とカナダの金融機関は、シームレスなバンキング体験を提供するため、こうしたセルフサービス端末への投資を増やしています。

CAGRが最も高い地域：

アジア太平洋地域は、人口の拡大、経済成長、便利で利用しやすいバンキング・サービスへの需要の高まりにより、予測期間中のCAGRが最も高くなると予測されています。先進経済諸国と新興経済諸国の多様な情勢により、金融サービス用キオスク端末は様々な顧客層に対応し、請求書支払い、資金移動、口座管理などのサービスを提供しています。同地域の金融機関はセルフサービスキオスク端末に投資し、その利用範囲を広げ、顧客体験を向上させています。さらに、金融包摂と金融サービスのデジタル化を促進する取り組みがキオスク端末の導入を後押ししており、アジア太平洋地域は金融サービス・キオスク端末のダイナミックな成長市場となっています。

無料のカスタマイズサービス：

本レポートをご購読のお客様には、以下の無料カスタマイズオプションのいずれかをご利用いただけます：

• 企業プロファイル
  • 追加市場プレイヤーの包括的プロファイリング（3社まで）
  • 主要企業のSWOT分析（3社まで）
• 地域セグメンテーション
  • 顧客の関心に応じた主要国の市場推計・予測・CAGR（注：フィージビリティチェックによる）
• 競合ベンチマーキング
  • 製品ポートフォリオ、地理的プレゼンス、戦略的提携に基づく主要企業のベンチマーキング

目次

第1章 エグゼクティブサマリー

第2章 序文

• 概要
• ステークホルダー
• 調査範囲
• 調査手法
  • データマイニング
  • データ分析
  • データ検証
  • 調査アプローチ
• 調査ソース
  • 1次調査ソース
  • 2次調査ソース
  • 前提条件

第3章 市場動向分析

• 促進要因
• 抑制要因
• 機会
• 脅威
• アプリケーション分析
• 新興市場
• 新型コロナウイルス感染症（COVID-19）の影響

第4章 ポーターのファイブフォース分析

• 供給企業の交渉力
• 買い手の交渉力
• 代替品の脅威
• 新規参入業者の脅威
• 競争企業間の敵対関係

第5章 世界の金融サービス用キオスク端末市場：タイプ別

• 現金自動預け払い機（ATM）キオスク
• セルフサービスバンキングキオスク
• 請求書支払いキオスク
• ローン申請キオスク
• 口座開設キオスク
• 外貨両替キオスク
• その他のタイプ

第6章 世界の金融サービス用キオスク端末市場：アプリケーション別

• 銀行業
• 請求書の支払い
• 投資と取引
• 送金
• その他の用途

第7章 世界の金融サービス用キオスク端末市場：地域別

• 北米
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • ドイツ
  • 英国
  • イタリア
  • フランス
  • スペイン
  • その他欧州
• アジア太平洋地域
  • 日本
  • 中国
  • インド
  • オーストラリア
  • ニュージーランド
  • 韓国
  • その他アジア太平洋地域
• 南米
  • アルゼンチン
  • ブラジル
  • チリ
  • その他南米
• 中東とアフリカ
  • サウジアラビア
  • アラブ首長国連邦
  • カタール
  • 南アフリカ
  • その他中東とアフリカ

第8章 主な発展

• 契約、パートナーシップ、コラボレーション、合弁事業
• 買収と合併
• 新製品の発売
• 事業拡大
• その他の主要戦略

第9章 企業プロファイル

• Burroughs, Inc.
• Crane Payment Innovations
• Diebold Nixdorf
• Euronet Worldwide
• Fujitsu Frontech
• Glory Global Solutions
• GRG Banking Equipment Co., Ltd.
• Hitachi-Omron Terminal Solutions, Corp.
• KAL ATM Software
• Nautilus Hyosung America
• NCR Corporation
• Triton Systems of Delaware

List of Tables

• Table 1 Global Financial Service Kiosk Market Outlook, By Region (2021-2030) ($MN)
• Table 2 Global Financial Service Kiosk Market Outlook, By Type (2021-2030) ($MN)
• Table 3 Global Financial Service Kiosk Market Outlook, By Automated Teller Machine (ATM) Kiosks (2021-2030) ($MN)
• Table 4 Global Financial Service Kiosk Market Outlook, By Self-Service Banking Kiosks (2021-2030) ($MN)
• Table 5 Global Financial Service Kiosk Market Outlook, By Bill Payment Kiosks (2021-2030) ($MN)
• Table 6 Global Financial Service Kiosk Market Outlook, By Loan Application Kiosks (2021-2030) ($MN)
• Table 7 Global Financial Service Kiosk Market Outlook, By Account Opening Kiosks (2021-2030) ($MN)
• Table 8 Global Financial Service Kiosk Market Outlook, By Currency Exchange Kiosks (2021-2030) ($MN)
• Table 9 Global Financial Service Kiosk Market Outlook, By Other Types (2021-2030) ($MN)
• Table 10 Global Financial Service Kiosk Market Outlook, By Application (2021-2030) ($MN)
• Table 11 Global Financial Service Kiosk Market Outlook, By Banking (2021-2030) ($MN)
• Table 12 Global Financial Service Kiosk Market Outlook, By Bill Payment (2021-2030) ($MN)
• Table 13 Global Financial Service Kiosk Market Outlook, By Investment and Trading (2021-2030) ($MN)
• Table 14 Global Financial Service Kiosk Market Outlook, By Remittances (2021-2030) ($MN)
• Table 15 Global Financial Service Kiosk Market Outlook, By Other Applications (2021-2030) ($MN)
• Table 16 North America Financial Service Kiosk Market Outlook, By Country (2021-2030) ($MN)
• Table 17 North America Financial Service Kiosk Market Outlook, By Type (2021-2030) ($MN)
• Table 18 North America Financial Service Kiosk Market Outlook, By Automated Teller Machine (ATM) Kiosks (2021-2030) ($MN)
• Table 19 North America Financial Service Kiosk Market Outlook, By Self-Service Banking Kiosks (2021-2030) ($MN)
• Table 20 North America Financial Service Kiosk Market Outlook, By Bill Payment Kiosks (2021-2030) ($MN)
• Table 21 North America Financial Service Kiosk Market Outlook, By Loan Application Kiosks (2021-2030) ($MN)
• Table 22 North America Financial Service Kiosk Market Outlook, By Account Opening Kiosks (2021-2030) ($MN)
• Table 23 North America Financial Service Kiosk Market Outlook, By Currency Exchange Kiosks (2021-2030) ($MN)
• Table 24 North America Financial Service Kiosk Market Outlook, By Other Types (2021-2030) ($MN)
• Table 25 North America Financial Service Kiosk Market Outlook, By Application (2021-2030) ($MN)
• Table 26 North America Financial Service Kiosk Market Outlook, By Banking (2021-2030) ($MN)
• Table 27 North America Financial Service Kiosk Market Outlook, By Bill Payment (2021-2030) ($MN)
• Table 28 North America Financial Service Kiosk Market Outlook, By Investment and Trading (2021-2030) ($MN)
• Table 29 North America Financial Service Kiosk Market Outlook, By Remittances (2021-2030) ($MN)
• Table 30 North America Financial Service Kiosk Market Outlook, By Other Applications (2021-2030) ($MN)
• Table 31 Europe Financial Service Kiosk Market Outlook, By Country (2021-2030) ($MN)
• Table 32 Europe Financial Service Kiosk Market Outlook, By Type (2021-2030) ($MN)
• Table 33 Europe Financial Service Kiosk Market Outlook, By Automated Teller Machine (ATM) Kiosks (2021-2030) ($MN)
• Table 34 Europe Financial Service Kiosk Market Outlook, By Self-Service Banking Kiosks (2021-2030) ($MN)
• Table 35 Europe Financial Service Kiosk Market Outlook, By Bill Payment Kiosks (2021-2030) ($MN)
• Table 36 Europe Financial Service Kiosk Market Outlook, By Loan Application Kiosks (2021-2030) ($MN)
• Table 37 Europe Financial Service Kiosk Market Outlook, By Account Opening Kiosks (2021-2030) ($MN)
• Table 38 Europe Financial Service Kiosk Market Outlook, By Currency Exchange Kiosks (2021-2030) ($MN)
• Table 39 Europe Financial Service Kiosk Market Outlook, By Other Types (2021-2030) ($MN)
• Table 40 Europe Financial Service Kiosk Market Outlook, By Application (2021-2030) ($MN)
• Table 41 Europe Financial Service Kiosk Market Outlook, By Banking (2021-2030) ($MN)
• Table 42 Europe Financial Service Kiosk Market Outlook, By Bill Payment (2021-2030) ($MN)
• Table 43 Europe Financial Service Kiosk Market Outlook, By Investment and Trading (2021-2030) ($MN)
• Table 44 Europe Financial Service Kiosk Market Outlook, By Remittances (2021-2030) ($MN)
• Table 45 Europe Financial Service Kiosk Market Outlook, By Other Applications (2021-2030) ($MN)
• Table 46 Asia Pacific Financial Service Kiosk Market Outlook, By Country (2021-2030) ($MN)
• Table 47 Asia Pacific Financial Service Kiosk Market Outlook, By Type (2021-2030) ($MN)
• Table 48 Asia Pacific Financial Service Kiosk Market Outlook, By Automated Teller Machine (ATM) Kiosks (2021-2030) ($MN)
• Table 49 Asia Pacific Financial Service Kiosk Market Outlook, By Self-Service Banking Kiosks (2021-2030) ($MN)
• Table 50 Asia Pacific Financial Service Kiosk Market Outlook, By Bill Payment Kiosks (2021-2030) ($MN)
• Table 51 Asia Pacific Financial Service Kiosk Market Outlook, By Loan Application Kiosks (2021-2030) ($MN)
• Table 52 Asia Pacific Financial Service Kiosk Market Outlook, By Account Opening Kiosks (2021-2030) ($MN)
• Table 53 Asia Pacific Financial Service Kiosk Market Outlook, By Currency Exchange Kiosks (2021-2030) ($MN)
• Table 54 Asia Pacific Financial Service Kiosk Market Outlook, By Other Types (2021-2030) ($MN)
• Table 55 Asia Pacific Financial Service Kiosk Market Outlook, By Application (2021-2030) ($MN)
• Table 56 Asia Pacific Financial Service Kiosk Market Outlook, By Banking (2021-2030) ($MN)
• Table 57 Asia Pacific Financial Service Kiosk Market Outlook, By Bill Payment (2021-2030) ($MN)
• Table 58 Asia Pacific Financial Service Kiosk Market Outlook, By Investment and Trading (2021-2030) ($MN)
• Table 59 Asia Pacific Financial Service Kiosk Market Outlook, By Remittances (2021-2030) ($MN)
• Table 60 Asia Pacific Financial Service Kiosk Market Outlook, By Other Applications (2021-2030) ($MN)
• Table 61 South America Financial Service Kiosk Market Outlook, By Country (2021-2030) ($MN)
• Table 62 South America Financial Service Kiosk Market Outlook, By Type (2021-2030) ($MN)
• Table 63 South America Financial Service Kiosk Market Outlook, By Automated Teller Machine (ATM) Kiosks (2021-2030) ($MN)
• Table 64 South America Financial Service Kiosk Market Outlook, By Self-Service Banking Kiosks (2021-2030) ($MN)
• Table 65 South America Financial Service Kiosk Market Outlook, By Bill Payment Kiosks (2021-2030) ($MN)
• Table 66 South America Financial Service Kiosk Market Outlook, By Loan Application Kiosks (2021-2030) ($MN)
• Table 67 South America Financial Service Kiosk Market Outlook, By Account Opening Kiosks (2021-2030) ($MN)
• Table 68 South America Financial Service Kiosk Market Outlook, By Currency Exchange Kiosks (2021-2030) ($MN)
• Table 69 South America Financial Service Kiosk Market Outlook, By Other Types (2021-2030) ($MN)
• Table 70 South America Financial Service Kiosk Market Outlook, By Application (2021-2030) ($MN)
• Table 71 South America Financial Service Kiosk Market Outlook, By Banking (2021-2030) ($MN)
• Table 72 South America Financial Service Kiosk Market Outlook, By Bill Payment (2021-2030) ($MN)
• Table 73 South America Financial Service Kiosk Market Outlook, By Investment and Trading (2021-2030) ($MN)
• Table 74 South America Financial Service Kiosk Market Outlook, By Remittances (2021-2030) ($MN)
• Table 75 South America Financial Service Kiosk Market Outlook, By Other Applications (2021-2030) ($MN)
• Table 76 Middle East & Africa Financial Service Kiosk Market Outlook, By Country (2021-2030) ($MN)
• Table 77 Middle East & Africa Financial Service Kiosk Market Outlook, By Type (2021-2030) ($MN)
• Table 78 Middle East & Africa Financial Service Kiosk Market Outlook, By Automated Teller Machine (ATM) Kiosks (2021-2030) ($MN)
• Table 79 Middle East & Africa Financial Service Kiosk Market Outlook, By Self-Service Banking Kiosks (2021-2030) ($MN)
• Table 80 Middle East & Africa Financial Service Kiosk Market Outlook, By Bill Payment Kiosks (2021-2030) ($MN)
• Table 81 Middle East & Africa Financial Service Kiosk Market Outlook, By Loan Application Kiosks (2021-2030) ($MN)
• Table 82 Middle East & Africa Financial Service Kiosk Market Outlook, By Account Opening Kiosks (2021-2030) ($MN)
• Table 83 Middle East & Africa Financial Service Kiosk Market Outlook, By Currency Exchange Kiosks (2021-2030) ($MN)
• Table 84 Middle East & Africa Financial Service Kiosk Market Outlook, By Other Types (2021-2030) ($MN)
• Table 85 Middle East & Africa Financial Service Kiosk Market Outlook, By Application (2021-2030) ($MN)
• Table 86 Middle East & Africa Financial Service Kiosk Market Outlook, By Banking (2021-2030) ($MN)
• Table 87 Middle East & Africa Financial Service Kiosk Market Outlook, By Bill Payment (2021-2030) ($MN)
• Table 88 Middle East & Africa Financial Service Kiosk Market Outlook, By Investment and Trading (2021-2030) ($MN)
• Table 89 Middle East & Africa Financial Service Kiosk Market Outlook, By Remittances (2021-2030) ($MN)
• Table 90 Middle East & Africa Financial Service Kiosk Market Outlook, By Other Applications (2021-2030) ($MN)

According to Stratistics MRC, the Global Financial Service Kiosk Market is accounted growing at a CAGR of 7.8% during the forecast period. A financial service kiosk is a self-service terminal or machine designed to provide a range of financial transactions and services to customers. These kiosks enable users to perform tasks like withdrawing cash, depositing money, checking account balances, transferring funds, and even applying for loans or credit cards. They offer convenience by extending banking services beyond traditional branch hours and locations.

According to RBI, India on-site ATMs increased to 112,458 in 2019 from 104,011 ATMs in 2018.

Market Dynamics:

Driver:

Reducing customer wait times

Kiosks provide rapid, efficient, and self-directed access to banking and financial services, alleviating the need for customers to wait in long lines at traditional bank branches. This enhanced speed and convenience not only lead to higher customer satisfaction but also translate into increased footfall and transactions, improving the overall efficiency of financial institutions. As a result, institutions are increasingly adopting financial service kiosks to streamline operations and enhance the customer experience, thus driving the growth of the market.

Restraint:

Maintenance and upkeep

While these kiosks offer convenience and efficiency, they also require regular maintenance, software updates, and technical support to ensure they operate reliably. The costs associated with servicing and monitoring a network of kiosks can be substantial over time, impacting the total cost of ownership. Additionally, any downtime or technical issues can result in customer dissatisfaction and interrupted service, making effective maintenance and quick issue resolution crucial. Financial institutions must invest in ongoing upkeep and support to maintain the reliability and security of kiosks, which can be a financial challenge in the long run.

Opportunity:

Expansion of banking services

As financial institutions seek to broaden their reach and offer convenient access to banking services, kiosks play a pivotal role in reaching underserved or remote areas where traditional bank branches are not feasible. Kiosks provide an efficient and cost-effective means to deliver an array of services, including account opening, loan applications, bill payments, and more. This not only enhances financial inclusion but also drives customer engagement and loyalty. The opportunity lies in extending the scope of services through kiosks, meeting diverse customer needs, and increasing the footprint of banking services, ultimately contributing to market growth.

Threat:

Competition from digital banking

The rapid growth of digital banking platforms, including mobile apps and online banking, has transformed the way customer's access and manage their finances. These digital solutions offer a seamless and highly convenient banking experience, with a wide range of services accessible from the comfort of one's device. This has led to shifting customer preferences toward self-service digital channels, potentially reducing the demand for physical financial service kiosks. Financial institutions are now challenged to strike a balance between digital and physical services, while ensuring the relevance and value proposition of kiosks in an increasingly tech-savvy and connected banking landscape.

COVID-19 Impact:

The COVID-19 pandemic had a mixed impact on the financial service kiosk market. On one hand, the crisis underscored the importance of self-service kiosks as they offered a safer and more hygienic means for customers to access banking services, reducing physical contact. This resulted in increased usage of kiosks for routine transactions. On the other hand, the pandemic accelerated the shift toward digital banking and mobile apps, as consumers sought contactless alternatives. Financial institutions had to adapt to the evolving preferences, which affected the deployment and usage patterns of financial service kiosks. Overall, the pandemic highlighted the need for flexibility in service delivery and an omnichannel approach in the financial services industry.

The bill payment kiosks segment is expected to be the largest during the forecast period

The bill payment kiosks segment is expected to have a lucrative growth. These kiosks enable users to make payments for various bills, such as utilities, credit cards, loans, insurance premiums, and more, often providing multiple payment options. They reduce the need for customers to visit individual service providers or wait in long lines at physical payment centers. Bill payment kiosks improve the overall customer experience, offer extended hours of service, and contribute to timely bill settlements, making them essential in the modern financial service kiosk landscape, and benefiting both customers and billers.

The banking segment is expected to have the highest CAGR during the forecast period

The banking segment is anticipated to witness the fastest CAGR growth during the forecast period. These kiosks enable customers to perform tasks such as cash withdrawals, deposits, fund transfers, check printing, account inquiries, and even account opening, often extending beyond traditional banking hours. Banking kiosks enhance customer convenience, reduce waiting times, and promote financial inclusion by reaching underserved areas. They allow financial institutions to optimize their operations, reduce operational costs, and improve customer service. The flexibility and efficiency of banking kiosks make them an integral part of modern banking services, benefiting customers and banks alike.

Region with largest share:

During the forecast period, it is expected that the North American region market will continue to hold a majority of the market share driven by the region's advanced banking infrastructure and customer demand for convenient and self-service banking solutions. The well-established financial sector and technological adoption make North America a fertile ground for financial service kiosks, which offer customers 24/7 access to banking services and reduce wait times at branches. Regulatory compliance and security concerns also drive the adoption of kiosks. Financial institutions across the United States and Canada increasingly invest in these self-service terminals to provide a seamless banking experience.

Region with highest CAGR:

Asia Pacific is projected to have the highest CAGR over the forecast period driven by the region's expanding population, economic growth, and the increasing demand for convenient and accessible banking services. With a diverse landscape of developed and emerging economies, financial service kiosks cater to various customer segments, offering services such as bill payments, fund transfers, and account management. The region's financial institutions are investing in self-service kiosks to extend their reach and enhance customer experience. Additionally, efforts to promote financial inclusion and the digitization of financial services are propelling the adoption of kiosks, making Asia Pacific a dynamic and growing market for financial service kiosks.

Key players in the market

Some of the key players in Financial Service Kiosk market include: Burroughs, Inc., Crane Payment Innovations, Diebold Nixdorf, Euronet Worldwide, Fujitsu Frontech, Glory Global Solutions, GRG Banking Equipment Co., Ltd., Hitachi-Omron Terminal Solutions, Corp., KAL ATM Software, Nautilus Hyosung America, NCR Corporation and Triton Systems of Delaware.

Key Developments:

In October 2023, NCR Voyix Corporation (previously known as NCR Corporation) (NYSE: VYX) ("Voyix") announced that it has completed the separation of its ATM-focused business, including its self-service banking, payments & network, and telecommunications and technology businesses. The spin-off was effected through a pro rata distribution of all outstanding shares of NCR Atleos Corporation ("Atleos") common stock to holders of Voyix's common stock and is intended to qualify as a tax-free distribution (except with respect to any cash received in lieu of fractional shares) for federal income tax purposes.

In July 2023, Diebold Nixdorf, a world leader in automating, digitizing and transforming the way people bank and shop, announced that Red Link, the operator of the largest ATM network in Argentina, has migrated 90% of its network to DN Series®. The remaining 10% are planned to be replaced with DN Series later this year.

Types Covered:

• Automated Teller Machine (ATM) Kiosks
• Self-Service Banking Kiosks
• Bill Payment Kiosks
• Loan Application Kiosks
• Account Opening Kiosks
• Currency Exchange Kiosks
• Other Types

Applications Covered:

• Banking
• Bill Payment
• Investment and Trading
• Remittances
• Other Applications

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 Application Analysis
• 3.7 Emerging Markets
• 3.8 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Financial Service Kiosk Market, By Type

• 5.1 Introduction
• 5.2 Automated Teller Machine (ATM) Kiosks
• 5.3 Self-Service Banking Kiosks
• 5.4 Bill Payment Kiosks
• 5.5 Loan Application Kiosks
• 5.6 Account Opening Kiosks
• 5.7 Currency Exchange Kiosks
• 5.8 Other Types

6 Global Financial Service Kiosk Market, By Application

• 6.1 Introduction
• 6.2 Banking
• 6.3 Bill Payment
• 6.4 Investment and Trading
• 6.5 Remittances
• 6.6 Other Applications

7 Global Financial Service Kiosk Market, By Geography

• 7.1 Introduction
• 7.2 North America
  • 7.2.1 US
  • 7.2.2 Canada
  • 7.2.3 Mexico
• 7.3 Europe
  • 7.3.1 Germany
  • 7.3.2 UK
  • 7.3.3 Italy
  • 7.3.4 France
  • 7.3.5 Spain
  • 7.3.6 Rest of Europe
• 7.4 Asia Pacific
  • 7.4.1 Japan
  • 7.4.2 China
  • 7.4.3 India
  • 7.4.4 Australia
  • 7.4.5 New Zealand
  • 7.4.6 South Korea
  • 7.4.7 Rest of Asia Pacific
• 7.5 South America
  • 7.5.1 Argentina
  • 7.5.2 Brazil
  • 7.5.3 Chile
  • 7.5.4 Rest of South America
• 7.6 Middle East & Africa
  • 7.6.1 Saudi Arabia
  • 7.6.2 UAE
  • 7.6.3 Qatar
  • 7.6.4 South Africa
  • 7.6.5 Rest of Middle East & Africa

8 Key Developments

• 8.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 8.2 Acquisitions & Mergers
• 8.3 New Product Launch
• 8.4 Expansions
• 8.5 Other Key Strategies

9 Company Profiling

• 9.1 Burroughs, Inc.
• 9.2 Crane Payment Innovations
• 9.3 Diebold Nixdorf
• 9.4 Euronet Worldwide
• 9.5 Fujitsu Frontech
• 9.6 Glory Global Solutions
• 9.7 GRG Banking Equipment Co., Ltd.
• 9.8 Hitachi-Omron Terminal Solutions, Corp.
• 9.9 KAL ATM Software
• 9.10 Nautilus Hyosung America
• 9.11 NCR Corporation
• 9.12 Triton Systems of Delaware