銀行キオスク端末の市場規模、シェア、成長分析、タイプ別、提供別、場所別、流通別、地域別 - 産業予測 2025～2032年

銀行キオスク端末の世界市場規模は2023年に168億6,000万米ドルとなり、2024年の195億7,000万米ドルから2032年には646億米ドルに成長し、予測期間（2025-2032年）のCAGRは16.1％で成長する見通しです。

市場の洞察によると、テクノロジーの進歩と金融包摂の重視の高まりにより、セルフサービスバンキングソリューションに対する顧客の嗜好が強くなっています。消費者が金融取引をより自由にコントロールしようとする中、金融機関はデジタルプラットフォームやサービスを強化することで、こうした需要に対応しなければならないです。また、テクノロジーへの依存度の高まりは、金融機関が競争力を維持するためにイノベーションを優先すべきことを示唆しています。さらに、十分なサービスを受けていない人々に対応することで、市場リーチを拡大し、多様な顧客層のロイヤルティを育成することができます。これらの要因が組み合わさることで、より利用しやすく効率的な金融サービスへの重要なシフトが浮き彫りになり、銀行業務の将来の展望が形作られます。こうした動向に効果的に対応する組織は、進化するマーケットプレースで成功を収めることができると思われます。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次と一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主な市場の考察

• 重要成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 規制分析

銀行キオスク端末市場規模：タイプ別& CAGR（2025-2032）

• 市場概要
• 単機能キオスク
• 多機能キオスク
• 仮想/ビデオ出納機

銀行キオスク端末市場規模：提供別& CAGR（2025-2032）

• 市場概要
• ハードウェア
• ソフトウェア
• サービス

銀行キオスク端末市場規模：場所別& CAGR（2025-2032）

• 市場概要
• 屋内
• 屋外

銀行キオスク端末市場規模：流通別& CAGR（2025-2032）

• 市場概要
• 田舎
• 準都市部
• 都市部
• メトロポリタン

銀行キオスク端末市場規模：地域別& CAGR（2025-2032）

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州地域
• アジア太平洋地域
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋地域
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主な市場企業が採用した戦略
• 最近の市場動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 企業の詳細
  • 製品ポートフォリオ分析
  • 企業のセグメント別シェア分析
  • 収益の前年比比較（2022-2024年）

主要企業プロファイル

• Diebold Nixdorf Incorporated（US）
• Glory Global Solutions（International）Limited（UK）
• KIOSK Information Systems（US）
• Olea Kiosks Inc.（US）
• Hyosung TNS Inc.（South Korea）
• GRG Banking（China）
• KAL ATM Software GmbH（Austria）
• Auriga SpA（Italy）
• Hitachi-Omron Terminal Solutions, Corp.（Japan）
• OKI Electric Industry Co., Ltd.（Japan）
• Cisco Systems, Inc.（US）
• Shenzhen Yi of Computer Co., Ltd.（China）
• Azkoyen Group（Spain）
• Fiserv, Inc.（US）

結論と提言

Global Bank Kiosk market size was valued at USD 16.86 Billion in 2023 and is poised to grow from USD 19.57 Billion in 2024 to USD 64.60 Billion by 2032, growing at a CAGR of 16.1% in the forecast period (2025-2032).

Market insights indicate a strong customer preference for self-service banking solutions, driven by advancements in technology and an increasing emphasis on financial inclusion. As consumers seek more control over their financial transactions, institutions must adapt to meet these demands by enhancing digital platforms and services. The growing reliance on technology also suggests that financial entities should prioritize innovation to stay competitive. Moreover, addressing underserved populations can expand market reach and foster loyalty among diverse customer segments. The combination of these factors underscores a critical shift towards more accessible and efficient financial services, shaping the future landscape of banking. Organizations that effectively respond to these trends will be positioned for success in an evolving marketplace.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Bank Kiosk market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Bank Kiosk Market Segments Analysis

Global Bank Kiosk Market is segmented by Type, Offering, Location, Distribution and region. Based on Type, the market is segmented into Single-Function Kiosk, Multi-Function Kiosk and Virtual/Video Teller Machine. Based on Offering, the market is segmented into Hardware, Software and Services. Based on Location, the market is segmented into Indoor and Outdoor. Based on Distribution, the market is segmented into Rural, Semi-Urban, Urban and Metropolitan. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Bank Kiosk Market

The Global Bank Kiosk market is primarily driven by a growing consumer demand for convenience and efficiency in self-service banking solutions. As customers seek quicker, more streamlined ways to manage their banking needs, multi-functional kiosks have become essential for tasks such as checking account balances, making deposits, and processing withdrawals. To enhance the customer experience and alleviate congestion in branches, banks like the State Bank of India and others have implemented self-service kiosks across the country. This trend is indicative of a broader shift towards automation in banking, catering to modern consumers' preferences for accessible and hassle-free banking options.

Restraints in the Global Bank Kiosk Market

The Global Bank Kiosk market faces significant restraints primarily due to the substantial upfront financial investment required for installation, hardware, and software. Additionally, ongoing maintenance costs can be considerable, posing a challenge for smaller financial institutions. This financial burden often discourages widespread adoption, particularly among community banks that may lack the resources to invest in advanced kiosk systems. As a result, the high costs associated with both initial deployment and continual upkeep may limit the accessibility and implementation of bank kiosks in these smaller entities, hindering overall market growth and innovation in the industry.

Market Trends of the Global Bank Kiosk Market

The Global Bank Kiosk market is witnessing a transformative trend driven by the integration of advanced technologies, including biometric authentication, artificial intelligence (AI), and machine learning. These innovations greatly enhance kiosk functionality, enabling personalized banking services, real-time fraud detection, and seamless transactions. Notably, AI-driven chatbots are reducing reliance on human tellers while improving customer support. Companies like Citibank are pioneering facial recognition kiosks, facilitating secure account openings without traditional cards or PINs, thereby enhancing convenience and minimizing identity fraud risks. As AI technology advances, self-service kiosks are poised to become increasingly user-friendly and efficient, fostering greater adoption in the banking sector.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Regulatory Analysis

Global Bank Kiosk Market Size by Type & CAGR (2025-2032)

• Market Overview
• Single-Function Kiosk
• Multi-Function Kiosk
• Virtual/Video Teller Machine

Global Bank Kiosk Market Size by Offering & CAGR (2025-2032)

• Market Overview
• Hardware
• Software
• Services

Global Bank Kiosk Market Size by Location & CAGR (2025-2032)

• Market Overview
• Indoor
• Outdoor

Global Bank Kiosk Market Size by Distribution & CAGR (2025-2032)

• Market Overview
• Rural
• Semi-Urban
• Urban
• Metropolitan

Global Bank Kiosk Market Size & CAGR (2025-2032)

• North America (Type, Offering, Location, Distribution)
  • US
  • Canada
• Europe (Type, Offering, Location, Distribution)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Type, Offering, Location, Distribution)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Type, Offering, Location, Distribution)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Type, Offering, Location, Distribution)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Diebold Nixdorf Incorporated (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Glory Global Solutions (International) Limited (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KIOSK Information Systems (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Olea Kiosks Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hyosung TNS Inc. (South Korea)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GRG Banking (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KAL ATM Software GmbH (Austria)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Auriga SpA (Italy)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hitachi-Omron Terminal Solutions, Corp. (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• OKI Electric Industry Co., Ltd. (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Shenzhen Yi of Computer Co., Ltd. (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Azkoyen Group (Spain)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fiserv, Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations