B2B通信の市場規模、シェア、成長分析、ソリューション別、企業規模別、業界別、地域別 - 産業予測 2025～2032年

B2B通信の世界市場規模は、2023年に624億米ドルと評価され、2024年の717億米ドルから2032年には2,178億米ドルに成長し、予測期間中（2025年～2032年）のCAGRは14.9％で成長する見通しです。

B2B通信サービス市場は、クラウドベースのソリューション採用の増加と、安全で信頼性の高い通信への需要に牽引され、大きな成長を遂げています。世界中の企業がデジタルトランスフォーメーションを遂げる中、特に5G技術の登場と高速インターネットへの意欲に伴い、高度な通信インフラへのニーズが高まっています。特筆すべき例として、エリクソンは最近、Bharti Airtelと4Gおよび5Gネットワークの強化に関する数十億米ドル規模の複数年契約を締結しました。B2B通信には、インターネット接続、VoIP、マネージドネットワークサービスなど、さまざまなサービスが含まれ、企業がプロセスを合理化し、効率を高め、安全なコミュニケーションを促進できるようにします。これらのソリューションは、急速に進化する今日のデジタル情勢において競合情勢を維持しようとする組織にとって極めて重要です。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次と一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主な市場の考察

• 重要成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 技術分析

B2B通信市場規模：ソリューション別& CAGR（2025-2032）

• 市場概要
• クラウドサービス
• ユニファイドコミュニケーション＆コラボレーション
• VoIP
• WAN
• M2M通信

B2B通信市場規模：企業規模別& CAGR（2025-2032）

• 市場概要
• 大企業
• 中小企業

B2B通信市場規模：業界別& CAGR（2025-2032）

• 市場概要
• BFSI
• IT・通信
• メディア・エンターテインメント
• ヘルスケア
• 政府
• 小売・Eコマース
• その他

B2B通信市場規模：地域別& CAGR（2025-2032）

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州地域
• アジア太平洋地域
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋地域
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主な市場企業が採用した戦略
• 最近の市場動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 企業の詳細
  • 製品ポートフォリオ分析
  • 企業のセグメント別シェア分析
  • 収益の前年比比較（2022-2024年）

主要企業プロファイル

• Deutsche Telekom AG（Germany）
• Verizon Communications Inc.（US）
• CenturyLink（Lumen Technologies）（US）
• Cisco Systems Inc.（US）
• AT&T Inc.（US）
• Vodafone Group PLC（UK）
• NTT Communications（Japan）
• Orange S.A.（France）
• Tata Communications（India）
• Telefonica S.A.（Spain）
• Comarch S.A.（Poland）
• British Telecom Group（BT）（UK）
• SK Telecom（South Korea）
• China Mobile Ltd.（China）

結論と提言

Global B2B Telecommunication Market size was valued at USD 62.4 billion in 2023 and is poised to grow from USD 71.7 billion in 2024 to USD 217.8 billion by 2032, growing at a CAGR of 14.9% during the forecast period (2025-2032).

The market for B2B telecommunications services is experiencing significant growth, driven by the rising adoption of cloud-based solutions and the demand for secure, reliable communication. As businesses worldwide undergo digital transformation, the need for advanced telecommunications infrastructure intensifies, particularly with the advent of 5G technology and the appetite for high-speed internet. A noteworthy example is Ericsson's recent multi-year agreement with Bharti Airtel, valued in the billions, to enhance 4G and 5G networks. B2B telecommunications encompass a range of services including internet connectivity, VoIP, and managed network services, enabling firms to streamline processes, boost efficiency, and foster secure communication. These solutions are crucial for organizations seeking to maintain competitiveness in today's rapidly evolving digital landscape.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global B2B Telecommunication market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global B2B Telecommunication Market Segments Analysis

Global B2B Telecommunication Market is segmented by Solution, Enterprise Size, Industry Vertical and region. Based on Solution, the market is segmented into Cloud Services, Unified Communication & Collaboration, VoIP, WAN and M2M Communication. Based on Enterprise Size, the market is segmented into Large Enterprises and SMEs. Based on Industry Vertical, the market is segmented into BFSI, IT & Telecom, Media & Entertainment, Healthcare, Government, Retail & ECommerce and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global B2B Telecommunication Market

The Global B2B Telecommunication market is experiencing significant growth driven by the increasing adoption of cloud-based communication solutions. Organizations are increasingly drawn to cloud computing due to its flexibility, cost-effectiveness, and scalability. For instance, Microsoft introduced advanced cloud communication features in 2024 through its Azure platform, which enables businesses to improve connectivity and streamline operations. As companies continue to seek more adaptable and efficient communication systems, this trend towards cloud solutions is expected to remain strong, further propelling the expansion of the B2B telecommunication sector in the coming years.

Restraints in the Global B2B Telecommunication Market

Despite the numerous advantages that advanced telecommunications solutions offer, many organizations face constraints primarily due to the substantial upfront costs associated with implementing and setting up the necessary infrastructure. For small and medium-sized enterprises (SMEs), these enterprise-level communication solutions often remain financially inaccessible. In developing nations, the steep expenses have particularly hindered small businesses from transitioning to cloud-based telecommunications systems in 2024, creating barriers to adoption in those areas. As a result, the potential benefits of modern telecommunication technologies remain untapped for many companies struggling to afford the initial investment.

Market Trends of the Global B2B Telecommunication Market

The Global B2B Telecommunication market is witnessing a transformative shift driven by the integration of AI and automation technologies. With solutions such as T-Mobile and OpenAI's 2024 launch of IntentCX, AI is enhancing customer care by predicting and resolving issues proactively, thereby improving service quality and operational efficiency. Businesses are increasingly adopting AI-powered network management, chatbots, and voice assistants, which streamline processes and reduce costs. This trend highlights a growing reliance on automated systems to meet the evolving demands of B2B interactions, ultimately positioning AI as a pivotal component in the telecommunication landscape for enhanced competitiveness and customer satisfaction.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Technology Analysis

Global B2B Telecommunication Market Size by Solution & CAGR (2025-2032)

• Market Overview
• Cloud Services
• Unified Communication & Collaboration
• VoIP
• WAN
• M2M Communication

Global B2B Telecommunication Market Size by Enterprise Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMEs

Global B2B Telecommunication Market Size by Industry Vertical & CAGR (2025-2032)

• Market Overview
• BFSI
• IT & Telecom
• Media & Entertainment
• Healthcare
• Government
• Retail & ECommerce
• Others

Global B2B Telecommunication Market Size & CAGR (2025-2032)

• North America (Solution, Enterprise Size, Industry Vertical)
  • US
  • Canada
• Europe (Solution, Enterprise Size, Industry Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Solution, Enterprise Size, Industry Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Solution, Enterprise Size, Industry Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Solution, Enterprise Size, Industry Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Deutsche Telekom AG (Germany)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Verizon Communications Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CenturyLink (Lumen Technologies) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AT&T Inc. (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Vodafone Group PLC (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NTT Communications (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Orange S.A. (France)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tata Communications (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Telefonica S.A. (Spain)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Comarch S.A. (Poland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• British Telecom Group (BT) (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SK Telecom (South Korea)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• China Mobile Ltd. (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations