患者ポータル市場規模、シェア、成長分析：展開別、用途別、エンドユーザー別、技術別、地域別 - 産業予測 2025～2032年

患者ポータルの世界市場規模は2023年に42億米ドルとなり、予測期間（2025-2032年）のCAGRは20.1%で、2024年の50億4,000万米ドルから2032年には218億3,000万米ドルに成長する見通しです。

患者ポータル市場は、患者と医療者のコミュニケーションに便利なオンラインプラットフォームとして機能し、ヘルスケアサービスへのアクセスを効率化することから、急成長が見込まれています。このサービスにより、患者は予約、退院サマリー、投薬、検査結果、請求などを容易に追跡できるようになり、患者エンゲージメントが全体的に向上します。電子カルテ（EHR）の普及が、特に利用しやすいヘルスケアソリューションを優先する高齢者層の間で、この成長を後押ししています。COVID-19の流行はこの動向をさらに加速させ、患者が通院を最小限に抑えようとするため、オンライン診察や遠隔医療サービスが大幅に増加しています。世界保健機関（WHO）によると、高所得国の半数以上が国家EHRシステムを導入しており、患者ポータル市場が世界的に有望であることを示しています。

目次

イントロダクション

• 調査の目的
• 調査範囲
• 定義

調査手法

• 情報調達
• 二次と一次データの方法
• 市場規模予測
• 市場の前提条件と制限

エグゼクティブサマリー

• 世界市場の見通し
• 供給と需要の動向分析
• セグメント別機会分析

市場力学と見通し

• 市場概要
• 市場規模
• 市場力学
  • 促進要因と機会
  • 抑制要因と課題
• ポーターの分析

主な市場の考察

• 重要成功要因
• 競合の程度
• 主な投資機会
• 市場エコシステム
• 市場の魅力指数（2024年）
• PESTEL分析
• マクロ経済指標
• バリューチェーン分析
• 価格分析

患者ポータル市場規模：展開別& CAGR（2025-2032）

• 市場概要
• オンプレミス
• クラウドベース
• ウェブベース

患者ポータル市場規模：用途別& CAGR（2025-2032）

• 市場概要
• 予約スケジュール
• 患者エンゲージメント
• 医療記録管理
• 請求と支払い

患者ポータル市場規模：エンドユーザー別& CAGR（2025-2032）

• 市場概要
• ヘルスケア提供者
• 患者
• 保険会社
• 薬局

患者ポータル市場規模：技術別& CAGR（2025-2032）

• 市場概要
• モバイルアプリケーション
• ウェブポータル
• 遠隔医療ソリューション

患者ポータル市場規模：地域別& CAGR（2025-2032）

• 北米
  • 米国
  • カナダ
• 欧州
  • ドイツ
  • スペイン
  • フランス
  • 英国
  • イタリア
  • その他欧州地域
• アジア太平洋地域
  • 中国
  • インド
  • 日本
  • 韓国
  • その他アジア太平洋地域
• ラテンアメリカ
  • ブラジル
  • その他ラテンアメリカ地域
• 中東・アフリカ
  • GCC諸国
  • 南アフリカ
  • その他中東・アフリカ

競合情報

• 上位5社の比較
• 主要企業の市場ポジショニング（2024年）
• 主な市場企業が採用した戦略
• 最近の市場動向
• 企業の市場シェア分析（2024年）
• 主要企業の企業プロファイル
  • 企業の詳細
  • 製品ポートフォリオ分析
  • 企業のセグメント別シェア分析
  • 収益の前年比比較（2022-2024）

主要企業プロファイル

• Epic Systems（USA）
• Cerner Corporation（USA）
• Allscripts Healthcare Solutions（USA）
• athenahealth（USA）
• NextGen Healthcare（USA）
• McKesson Corporation（USA）
• MEDITECH（USA）
• eClinicalWorks（USA）
• GE Healthcare（USA）
• Philips Healthcare（Netherlands）
• Orion Health（New Zealand）
• Lumeris（USA）
• Validic（USA）
• PatientPop（USA）
• Key DevelopmentsFollowMyHealth（USA）
• Healow（USA）
• WebMD Health Services（USA）
• IBM Watson Health（USA）
• Salesforce Health Cloud（USA）

結論と提言

Global Patient Portal Market size was valued at USD 4.2 billion in 2023 and is poised to grow from USD 5.04 billion in 2024 to USD 21.83 billion by 2032, growing at a CAGR of 20.1% during the forecast period (2025-2032).

The patient portal market is poised for rapid growth as it serves as a convenient online platform for patient-provider communication, streamlining access to healthcare services. This service enables individuals to effortlessly track appointments, discharge summaries, medications, laboratory results, and billing, enhancing overall patient engagement. The increasing adoption of Electronic Health Records (EHR) is driving this growth, particularly among elderly populations who prioritize accessible healthcare solutions. The COVID-19 pandemic has further accelerated this trend, with a significant rise in online consultations and telehealth services, as patients seek to minimize hospital visits. According to the World Health Organization, over half of high-income nations have embraced national EHR systems, indicating a promising future for the patient portal market globally.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Patient Portal market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Patient Portal Market Segments Analysis

Global Patient Portal Market is segmented by Deployment Mode, Application, End User, Technology and region. Based on Deployment Mode, the market is segmented into On-Premise, Cloud-Based and Web-Based. Based on Application, the market is segmented into Appointment Scheduling, Patient Engagement, Medical Records Management and Billing and Payments. Based on End User, the market is segmented into Healthcare Providers, Patients, Insurance Companies and Pharmacies. Based on Technology, the market is segmented into Mobile Applications, Web Portals and Telehealth Solutions. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Patient Portal Market

The growing demand for electronic health records (EHRs) is anticipated to significantly propel the Global Patient Portal market in the upcoming years. As healthcare providers strive to improve patient engagement and streamline communication, the integration of EHRs into patient portals becomes increasingly essential. This shift enables patients to easily access their health information, schedule appointments, and communicate with healthcare professionals, enhancing overall patient experiences. Consequently, the rising adoption of EHR systems is expected to be a key factor in driving market growth, as healthcare organizations recognize the importance of digital solutions to meet the evolving needs of patients and improve operational efficiency.

Restraints in the Global Patient Portal Market

The global patient portal market faces several challenges that may hinder its growth, particularly in developing economies. A significant issue is the prevalence of security concerns, compounded by a lack of awareness and knowledge regarding these technologies in such regions. Additionally, the high costs associated with deploying patient portal solutions create barriers for healthcare providers, preventing widespread adoption. Furthermore, the need for substantial infrastructural investment to support the implementation and maintenance of patient portals can deter stakeholders from pursuing these solutions, ultimately impacting the overall advancement of the market. These factors collectively represent key obstacles to market expansion.

Market Trends of the Global Patient Portal Market

The global patient portal market is witnessing significant growth driven by rapid digitization in the healthcare sector. This trend is propelled by the widespread adoption of cloud-based solutions, artificial intelligence (AI), and big data analytics, enabling healthcare professionals to enhance efficiency in decision-making, treatment planning, and diagnostics. As patient engagement becomes increasingly crucial, portals provide seamless access to health information, appointment scheduling, and communication with providers, thus promoting a collaborative care environment. Additionally, the COVID-19 pandemic has further accelerated the adoption of digital health solutions, indicating a robust and sustained demand for patient portals in the global market.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis

Global Patient Portal Market Size by Deployment Mode & CAGR (2025-2032)

• Market Overview
• On-Premise
• Cloud-Based
• Web-Based

Global Patient Portal Market Size by Application & CAGR (2025-2032)

• Market Overview
• Appointment Scheduling
• Patient Engagement
• Medical Records Management
• Billing and Payments

Global Patient Portal Market Size by End User & CAGR (2025-2032)

• Market Overview
• Healthcare Providers
• Patients
• Insurance Companies
• Pharmacies

Global Patient Portal Market Size by Technology & CAGR (2025-2032)

• Market Overview
• Mobile Applications
• Web Portals
• Telehealth Solutions

Global Patient Portal Market Size & CAGR (2025-2032)

• North America (Deployment Mode, Application, End User, Technology)
  • US
  • Canada
• Europe (Deployment Mode, Application, End User, Technology)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Deployment Mode, Application, End User, Technology)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Deployment Mode, Application, End User, Technology)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Deployment Mode, Application, End User, Technology)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Epic Systems (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cerner Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Allscripts Healthcare Solutions (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• athenahealth (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NextGen Healthcare (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• McKesson Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• MEDITECH (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• eClinicalWorks (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GE Healthcare (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Philips Healthcare (Netherlands)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Orion Health (New Zealand)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Lumeris (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Validic (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• PatientPop (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
• Key DevelopmentsFollowMyHealth (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Healow (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• WebMD Health Services (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM Watson Health (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Salesforce Health Cloud (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations