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市場調査レポート
商品コード
1345284
UCaaS (Unified Communication as a Service) の世界市場 (2023-2030年)：展開 (パブリッククラウド・プライベートクラウド)・産業 (自動車・教育) 別の規模・シェア・成長分析・予測Global Unified Communication as a Service Market Size, Share, Growth Analysis, By Deployment (Public Cloud, and Private Cloud ), By Industry Vertical (Automotive, Education) - Industry Forecast 2023-2030 |
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| UCaaS (Unified Communication as a Service) の世界市場 (2023-2030年)：展開 (パブリッククラウド・プライベートクラウド)・産業 (自動車・教育) 別の規模・シェア・成長分析・予測 |
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出版日: 2023年07月22日
発行: SkyQuest
ページ情報: 英文 157 Pages
納期: 3～5営業日
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- 全表示
- 概要
- 目次
世界のUCaaS (Unified Communication as a Service) の市場規模は、2021年の476億4,000万米ドル、2022年の584億5,000万米ドルから、予測期間中は20.6%のCAGRで推移し、2030年には2,623億7,000万米ドルの規模に成長すると予測されています。
リモートワークの急増がUCaaSソリューションの採用を促進し、企業によるコストの見直しと利益の確保に役立っています。UCaaSにAIを統合することで、企業は話者をインテリジェントに追跡し、通話を録音し、ユーザーの好みを理解し、オーダーメイドのサービスを提供できるようになります。AIを搭載したUCaaSは、戦略的な意思決定やユーザーエクスペリエンスの向上にも役立ちます。パンデミック後は、ビデオ通話の採用が市場の成長を後押しし、バーチャルミーティングのためのコラボレーション環境を作り出しています。5Gネットワークと高速インターネットの導入も高品質の音声およびビデオ会議を可能にし、市場の成長をさらに後押ししています。リアルタイムコミュニケーションへの需要はWeb RTCソリューションによって満たされ、AI主導のチャットボットがコミュニケーションとリモートワークのエクスペリエンスを強化します。
リモートワークや分散型チームの増加により、UCaaSソリューションの需要が高まっています。これらのソリューションは、音声会議やビデオ会議、インスタントメッセージング、ファイル共有、仮想会議室など、シームレスなコミュニケーションとコラボレーションツールを提供し、地理的な場所に関係なく効果的なコラボレーションを可能にします。
クラウドベースのUCaaSソリューションへのシフトが引き続き勢いを増しています。組織は、拡張性、柔軟性、インフラコストの削減といったメリットを活用するため、クラウドベースのモデルを採用しています。また、クラウドベースのUCaaSソリューションは、どこからでもシームレスなリモートアクセスとコラボレーションを可能にし、増加傾向にあるリモートワークをサポートします。
UCaaSプロバイダーにおいては、メッセージングアプリ、プロジェクト管理プラットフォーム、ドキュメント共有ツールなどの一般的なコラボレーションツールとソリューションを統合するケースが増えています。この統合により、統一された合理的なコミュニケーション&コラボレーション体験が可能になり、生産性と効率が向上します。
当レポートでは、世界のUCaaS (Unified Communication as a Service) の市場を調査し、市場概要、市場への各種影響因子の分析、技術・イノベーションの動向、法規制環境、市場規模の推移・予測、各種区分・地域別の内訳、競合情勢、主要企業のプロファイルなどをまとめています。
目次
- エグゼクティブサマリー
- 調査手法
- 親市場の分析
- 市場概要
- 市場規模
- 市場力学
- 主要市場洞察
- 技術分析
- 価格分析
- サプライチェーン分析
- バリューチェーン分析
- 市場のエコシステム
- IP分析
- 貿易分析
- スタートアップ分析
- 原材料分析
- イノベーションマトリックス
- パイプライン製品の分析
- マクロ経済指標
- 主要投資分析
- 主要成功要因
- 競合の程度
- 市場力学と見通し
- 市場力学
- 促進要因
- 機会
- 抑制要因
- 課題
- 市場力学
- 規制状況
- ポーターの分析
- 将来のディスラプションに関するSkyquestの特別な洞察
- 世界のUCaaS (Unified Communication as a Service) 市場：産業別
- 市場概要
- 自動車
- 教育
- ヘルスケア
- BFSI
- ホスピタリティ
- 不動産
- 法律
- IT・通信
- その他
- 世界のUCaaS (Unified Communication as a Service) 市場：地域別
- 市場概要
- 北米
- 欧州
- アジア太平洋
- ラテンアメリカ
- 中東・アフリカ
- 競合情勢
- トップ5社の比較
- 主要企業の市場での位置付け
- 主要企業の採用戦略
- 主要成功戦略
- 市場における最近の活動
- 主要企業の市場シェア
- 主要企業プロファイル
- Microsoft Corporation
- Cisco Systems, Inc.
- RingCentral, Inc.
- Zoom Video Communications, Inc.
- Mitel Networks Corporation
- 8x8, Inc.
- Avaya Holdings Corp.
- Fuze, Inc.
- Vonage Holdings Corp.
- Google LLC (Google Meet)
- Fuze, Inc.
- BroadSoft (now part of Cisco)
- LogMeIn, Inc. (GoToConnect)
- Alcatel-Lucent Enterprise
- NEC Corporation
- Fuze, Inc.
- Unify, Inc. (Atos SE)
- Verizon Communications Inc.
- BT Group plc
- AT&T Inc.
The Global Unified Communication As A Service Market was valued at USD 47.64 Billion in 2021 and is anticipated to expand from USD 58.45 Billion in 2022 to USD 262.37 Billion by 2030, showing a robust CAGR of 20.6% within the forecast period (2023-2030).
The surge in remote work is driving the adoption of UCaaS solutions, aiding businesses in reevaluating costs and preserving profits. Integrating AI into UCaaS empowers organizations to intelligently track speakers, record calls, understand user preferences, and offer tailored services. AI-powered UCaaS also aids in strategic decision-making and enhancing user experiences. Post-pandemic, the adoption of video calling is bolstering market growth, creating a collaborative environment for virtual meetings. The introduction of 5G networks and fast internet further fuels market growth by enabling high-quality audio and video conferencing. Real-time communication demands are met through Web RTC solutions, while AI-driven chatbots enhance communication and remote work experiences.
Top-down and bottom-up approaches were used to estimate and validate the size of the Unified Communication as A Service Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.
Global Unified Communication as A Service Market Segmental Analysis Report
The global unified communication as a service market is segmented based on deployment, industry vertical, and region. Based on deployment, the market is segmented into public cloud and private cloud. Based on industry vertical the market is segmented into automotive, education, healthcare, BFSI, hospitality, real estate, legal, IT & telecom, and others. Based on region, the global unified communication as a service market is segmented into North America, Europe, Asia-Pacific, South America, and MEA.
Global Unified Communication as A Service Market Dynamics
Global Unified Communication as a Service Market Driver
Remote Work and Collaboration
The rise of remote work and distributed teams has increased the demand for UCaaS solutions. These solutions provide seamless communication and collaboration tools, such as voice and video conferencing, instant messaging, file sharing, and virtual meeting rooms, enabling effective collaboration regardless of geographical locations.
Global Unified Communication as a Service Market Restraint
Security and Data Privacy Concerns
As organizations rely on cloud-based UCaaS solutions, there may be concerns regarding data security and privacy. Organizations need to ensure that proper security measures are in place, including data encryption, access controls, and compliance with regulatory requirements.
Global Unified Communication as A Service Key Market Trends
Cloud-Based Solutions: The shift towards cloud-based UCaaS solutions continues to gain momentum. Organizations are embracing cloud-based models to leverage the benefits of scalability, flexibility, and reduced infrastructure costs. Cloud-based UCaaS solutions also enable seamless remote access and collaboration from anywhere, supporting the growing trend of remote work. Integration with Collaboration Tools: UCaaS providers are increasingly integrating their solutions with popular collaboration tools such as messaging apps, project management platforms, and document sharing tools. This integration allows for a unified and streamlined communication and collaboration experience, improving productivity and efficiency.
Video Conferencing Dominance: Video conferencing has emerged as a dominant component of UCaaS solutions. The COVID-19 pandemic has accelerated the adoption of video conferencing for remote collaboration. Providers are enhancing video capabilities by offering features like virtual backgrounds, screen sharing, and recording options to enhance the overall meeting experience.
Artificial Intelligence (AI) Integration: AI technologies are being integrated into UCaaS solutions to enhance user experience and productivity. AI-powered features such as voice assistants, real-time language translation, transcription services, and automated meeting scheduling are becoming increasingly prevalent, making communication and collaboration more efficient.
Table of Contents
- Executive Summary
- Market Overview
- Wheel of Fortune
- Research Methodology
- Information Procurement
- Secondary & Primary Data Sources
- Market Size Estimation
- Market Assumptions & Limitations
- Parent Market Analysis
- Market Overview
- Market Size
- Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges
- Key Market Insights
- Technology Analysis
- Pricing Analysis
- Supply Chain Analysis
- Value Chain Analysis
- Ecosystem of the Market
- IP Analysis
- Trade Analysis
- Startup Analysis
- Raw Material Analysis
- Innovation Matrix
- Pipeline Product Analysis
- Macroeconomic Indicators
- Top Investment Analysis
- Key Success Factor
- Degree of Competition
- Market Dynamics & Outlook
- Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges
- Regulatory Landscape
- Porters Analysis
- Competitive rivalry
- Threat of Substitute Products
- Bargaining Power of Buyers
- Threat of New Entrants
- Bargaining Power of Suppliers
- Skyquest Special Insights on Future Disruptions
- Political Impact
- Economic Impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
- Global Unified Communication as a Service Market by Deployment
- Market Overview
- Public Cloud
- and Private Cloud
- Global Unified Communication as a Service Market by Industry Vertical
- Market Overview
- Automotive
- Education
- Healthcare
- BFSI
- Hospitality
- Real Estate
- Legal
- IT & Telecom
- and Others
- Global Unified Communication as a Service Market Size by Region
- Market Overview
- North America
- USA
- Canada
- Europe
- Germany
- Spain
- France
- UK
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
- Latin America
- Brazil
- Rest of Latin America
- Middle East & Africa (MEA)
- GCC Countries
- South Africa
- Rest of MEA
- Competitive Landscape
- Top 5 Player Comparison
- Market Positioning of Key Players, 2021
- Strategies Adopted by Key Market Players
- Top Winning Strategies
- By Development
- By Company
- By Year
- Recent Activities in the Market
- Key Companies Market Share (%), 2021
- Key Company Profiles
- Microsoft Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Cisco Systems, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- RingCentral, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Zoom Video Communications, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Mitel Networks Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- 8x8, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Avaya Holdings Corp.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Fuze, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Vonage Holdings Corp.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Google LLC (Google Meet)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Fuze, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- BroadSoft (now part of Cisco)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- LogMeIn, Inc. (GoToConnect)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Alcatel-Lucent Enterprise
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- NEC Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Fuze, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Unify, Inc. (Atos SE)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Verizon Communications Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- BT Group plc
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- AT&T Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
