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表紙：ITサービス管理（ITSM）ソフトウェアの世界市場2023-2030
市場調査レポート
商品コード
1311874

ITサービス管理（ITSM）ソフトウェアの世界市場2023-2030

Global IT Service Management (ITSM) Software Market 2023-2030

出版日
ページ情報
英文 205 Pages
納期
2～3営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.06円
ITサービス管理（ITSM）ソフトウェアの世界市場2023-2030
出版日: 2023年06月28日
発行: Orion Market Research
ページ情報: 英文 205 Pages
納期: 2～3営業日
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  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のITサービス管理（ITSM）ソフトウェア市場は、予測期間中にCAGR 18.4％で成長すると予測されています。組織のセキュリティ、プライバシー、コンプライアンス態勢に関する意識の高まり、コンプライアンスの義務付けや規制の増加、エンドユーザー業界からの需要の高まりが、ITSMソフトウェア市場の成長を促進する主な要因となっています。人工知能（AI）の採用が増加していることが、ビジネスプロセスにおける自動化サービスの需要を促進しています。

急増する自律性は、生産性を向上させ、タスク実行に必要な時間を短縮するために、いくつかのIT企業を支援しています。これが、高度なITSMソフトウェア・ソリューションに対する需要を世界的に押し上げています。さらに、BYODの概念の高まりは、今後数年間、世界のITSM市場の成長に有利に働くと予測されています。セキュリティ侵害やサイバー攻撃の急増が、世界のITSMソフトウェア市場の需要をさらに高めています。ITSMソフトウェアに関する認識不足が市場の成長を抑制する可能性があります。

セグメント別の展望

クラウドベースのサブセグメントが世界のITSMソフトウェア市場で圧倒的なシェアを占める見込み

クラウドベースの技術採用の増加が、この市場セグメントの成長を促進する主な要因です。さらに、BYODトレンドの普及とモバイルワークフォースの増加は、今後数年間、クラウドITSM市場に大きな成長機会をもたらすと予想されます。クラウドは、数多くのソリューションやサービスを柔軟に展開できるため、企業は効率的かつ効果的にデータを管理できます。さらに、クラウドベースのテクノロジーはコスト効率が高く、導入が容易であるため、大企業だけでなく中小企業の間でもクラウドITSMの需要が高まっています。さらに、ITインフラを管理するために必要なITハードウェアの管理リソースがクラウド・ソリューションでは非常に少なくて済むため、ハードウェアの追加コストが不要になります。そのため、企業は自社のビジネス・プロセス全体にクラウドベースのテクノロジーを導入しています。したがって、こうした要因がこの市場セグメントの成長を後押ししています。

地域別展望

北米地域が世界のITSMソフトウェア市場で大きなシェアを占める

北米は、世界のITSMソフトウェア市場においてかなりのシェアを占めています。北米では米国が大きなシェアを占めています。先進的なITインフラの存在とともに、同国に主要な市場プレーヤーが存在することが、同地域市場の成長を促進する重要な要因となっています。また、ITSMソフトウェアと連動した機能により、顧客サービスを維持するために様々な分野でITSMソフトウェアの採用が拡大していることが、市場の成長をさらに後押ししています。

さらに、2022年1月、Atlassian Corporation PLCは、Jira Service Managementの自然言語理解のためのAIエンジンを改善するためにPercept.AIを買収しました。同社は、市場における顧客のための統合されたエクスペリエンスの創造を目指しています。同社はPercept.AIを通じて、大半のTier-1サポート質問を回避し、ユーザーに優れたエクスペリエンスを提供し、ITチームをより複雑なタスクに集中させることを目指しています。

目次

第1章 レポート概要

  • 業界の現状分析と成長ポテンシャルの展望
  • 調査方法とツール
  • 市場内訳
    • セグメント別
    • 地域別

第2章 市場概要と洞察

  • 調査範囲
  • アナリストの洞察と現在の市場動向
    • 主な調査結果
    • 推奨事項
    • 結論

第3章 競合情勢

  • 主要企業分析
  • Atlassian Corp.
    • 概要
    • 財務分析
    • SWOT分析
    • 最近の動向
  • Hewlett Packard Enterprise Co.
    • 会社概要
    • 財務分析
    • SWOT分析
    • 最近の動向
  • IBM Corp.
    • 概要
    • 財務分析
    • SWOT分析
    • 最近の動向
  • 主要戦略分析

第4章 市場セグメンテーション

  • ITサービス管理（ITSM）ソフトウェアの世界市場アプリケーション
    • 構成管理
    • パフォーマンス管理
    • ネットワーク管理
    • データベース管理システム
    • その他
  • ITサービス管理（ITSM）ソフトウェアの世界市場：展開別
    • オンプレミス
    • クラウドベース
  • ITサービス管理（ITSM）ソフトウェアの世界市場：業界別
    • BFSI
    • 製造業
    • IT＆テレコム
    • 政府・教育機関
    • 小売
    • 旅行・ホスピタリティ
    • ヘルスケア
    • その他

第5章 地域分析

  • 北米
    • 米国
    • カナダ
  • 欧州
    • 英国
    • ドイツ
    • イタリア
    • スペイン
    • フランス
    • その他欧州
  • アジア太平洋
    • 中国
    • インド
    • 日本
    • 韓国
    • その他アジア太平洋地域
  • 世界のその他の地域

第6章 企業プロファイル

  • Atlassian Corp.
  • Axios Systems PLC
  • BMC Software Inc.
  • Broadcom Inc.
  • CA Technologies
  • Cherwell Software
  • Citrix Systems
  • Efecte Plc
  • Freshworks, Inc.
  • Hewlett Packard Enterprise Co.
  • Hornbill Corporate Ltd.
  • IBM Corp.
  • Ivanti Inc.
  • Serviceaide, Inc.
  • ServiceNow, Inc.
  • Zoho Corp.（ManageEngine）
図表

LIST OF TABLES

  • 1. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET APPLICATION, 2022-2030 ($ MILLION)
  • 2. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR CONFIGURATION MANAGEMENT MARKET BY REGION, 2022-2030 ($ MILLION)
  • 3. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR PERFORMANCE MANAGEMENT MARKET BY REGION, 2022-2030 ($ MILLION)
  • 4. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR NETWORK MANAGEMENT MARKET BY REGION, 2022-2030 ($ MILLION)
  • 5. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR DATABASE MANAGEMENT SYSTEM MARKET BY REGION, 2022-2030 ($ MILLION)
  • 6. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR OTHER APPLICATION MARKET BY REGION, 2022-2030 ($ MILLION)
  • 7. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET BY DEPLOYMENT, 2022-2030 ($ MILLION)
  • 8. GLOBAL ON PREMISES IDENTITY AND ACCESS MANAGEMENT (IAM) MARKET BY REGION, 2022-2030 ($ MILLION)
  • 9. GLOBAL CLOUD BASED IDENTITY AND ACCESS MANAGEMENT (IAM) MARKET BY REGION, 2022-2030 ($ MILLION)
  • 10. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET BY END-USER VERTICAL, 2022-2030 ($ MILLION)
  • 11. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR BFSI MARKET BY REGION,2022-2030 ($ MILLION)
  • 12. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR MANUFACTURING MARKET BY REGION,2022-2030 ($ MILLION)
  • 13. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR IT & TELECOM MARKET BY REGION,2022-2030 ($ MILLION)
  • 14. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR GOVERNMENT & EDUCATION MARKET BY REGION,2022-2030 ($ MILLION)
  • 15. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR RETAIL MARKET BY REGION,2022-2030 ($ MILLION)
  • 16. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR TRAVEL & HOSPITALITY MARKET BY REGION,2022-2030 ($ MILLION)
  • 17. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR HEALTHCARE MARKET BY REGION,2022-2030 ($ MILLION)
  • 18. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR OTHER APPLICATION MARKET BY REGION,2022-2030 ($ MILLION)
  • 19. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
  • 20. NORTH AMERICAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS APPLICATION, 2022-2030 ($ MILLION)
  • 21. NORTH AMERICAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2022-2030 ($ MILLION)
  • 22. NORTH AMERICAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY END-USER VERTICAL, 2022-2030 ($ MILLION)
  • 23. NORTH AMERICAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)
  • 24. EUROPEAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS APPLICATION, 2022-2030 ($ MILLION)
  • 25. EUROPEAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2022-2030 ($ MILLION)
  • 26. EUROPEAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY END-USER VERTICAL, 2022-2030 ($ MILLION)
  • 27. EUROPEAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)
  • 28. ASIA-PACIFIC IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS APPLICATION, 2022-2030 ($ MILLION)
  • 29. ASIA-PACIFIC IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2022-2030 ($ MILLION)
  • 30. ASIA-PACIFIC IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY END-USER VERTICAL, 2022-2030 ($ MILLION)
  • 31. ASIA-PACIFIC IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)
  • 32. REST OF THE WORLD IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS APPLICATION, 2022-2030 ($ MILLION)
  • 33. REST OF THE WORLD IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY DEPLOYMENT, 2022-2030 ($ MILLION)
  • 34. REST OF THE WORLD IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET RESEARCH AND ANALYSIS BY END-USER VERTICAL, 2022-2030 ($ MILLION)

LIST OF FIGURES

  • 1. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SHARE APPLICATION, 2022 VS 2030 (%)
  • 2. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR CONFIGURATION MANAGEMENT MARKET BY REGION, 2022 VS 2030 (%)
  • 3. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR PERFORMANCE MANAGEMENT MARKET BY REGION, 2022 VS 2030 (%)
  • 4. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR NETWORK MANAGEMENT MARKET BY REGION, 2022 VS 2030 (%)
  • 5. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR DATABASE MANAGEMENT SYSTEM MANAGEMENT MARKET BY REGION, 2022 VS 2030 (%)
  • 6. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR OTHER APPLICATION MARKET BY REGION, 2022 VS 2030 (%)
  • 7. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SHARE BY DEPLOYMENT, 2022 VS 2030 (%)
  • 8. GLOBAL ON PREMISES IDENTITY AND ACCESS MANAGEMENT (IAM) MARKET BY REGION, 2022 VS 2030 (%)
  • 9. GLOBAL CLOUD BASED IDENTITY AND ACCESS MANAGEMENT (IAM) MARKET BY REGION, 2022 VS 2030 (%)
  • 10. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SHARE BY END-USER VERTICAL, 2022 VS 2030 (%)
  • 11. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR BFSI MARKET BY REGION, 2022 VS 2030 (%)
  • 12. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR MANUFACTURING MARKET BY REGION, 2022 VS 2030 (%)
  • 13. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR IT & TELECOM MARKET BY REGION, 2022 VS 2030 (%)
  • 14. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR GOVERNMENT & EDUCATION MARKET BY REGION, 2022 VS 2030 (%)
  • 15. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR RETAIL MARKET BY REGION, 2022 VS 2030 (%)
  • 16. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR TRAVEL & HOSPITALITY MARKET BY REGION, 2022 VS 2030 (%)
  • 17. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR HEALTHCARE MARKET BY REGION, 2022 VS 2030 (%)
  • 18. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE FOR OTHER END-USER MARKET BY REGION, 2022 VS 2030 (%)
  • 19. GLOBAL IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET BY REGION, 2022 VS 2030 (%)
  • 20. US IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 21. CANADA MARKET IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 22. UK IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 23. GERMANY IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 24. SPAIN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 25. FRANCE IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 26. ITALY IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 27. REST OF EUROPE IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 28. INDIA IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 29. CHINA IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 30. JAPAN IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 31. REST OFASIA-PACIFIC IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
  • 32. REST OF WORLD IT SERVICE MANAGEMENT (ITSM) SOFTWARE MARKET SIZE, 2022-2030 ($ MILLION)
目次
Product Code: OMR2027468

Title: Global ITSM software Market Size, Share & Trends Analysis Report by Deployment (Cloud and On-premise), by Application (Configuration Management, Performance Management, Network Management, and Database Management System, and Others), by End-user Vertical (BFSI, Manufacturing, Government and Education, IT and Telecommunication, Retail, Travel and Hospitality, and Healthcare) Forecast Period (2023-2030).

The global IT service management (ITSM) software market is anticipated to grow at a CAGR of 18.4% during the forecast period. The growing awareness regarding organization's security, privacy, and compliance posture, increasing compliance mandates and regulations and growing demand from end-user industries is a key factor driving the growth of the ITSM software market. The increasing adoption of artificial intelligence (AI) is propelling the demand for automation services in business processes.

The surging autonomy is assisting several IT enterprises to increase productivity and reduce the time required for task execution. This is driving the demand for advanced ITSM software solutions globally. Additionally, the rising concept of BYOD is anticipated to favor the global ITSM market growth in the forthcoming years. The rapid increase in security breaches and cyber attacks has further created the demand for the global ITSM software market. Lack of awareness about the ITSM software may restrain the growth of the market.

Segmental Outlook

The global ITSM software market is segmented based on deployment, application, and end-user vertical. Based on deployment, the market is segmented into on premises and cloud based. Based on application, the market is segmented into configuration management, performance management, network management, and database management system, and other. Based on end-user vertical, the market is segmented into BFSI, healthcare, IT & telecom, energy & utilities, retail, travel & hospitality, healthcare, and others.

The Cloud-Based Sub-Segment is Expected to Hold a Prominent Share of the Global ITSM Software Market

The increase in the adoption of cloud-based technologies is the key factor that drives the growth of this market segment. Furthermore, the widespread adoption of BYOD trend and the increase in the mobile workforce are expected to provide major growth opportunities for the cloud ITSM market in the upcoming years. The cloud enables flexible deployment of numerous solutions and services, which allows organizations to manage their data efficiently and effectively. Moreover, cloud-based technologies are cost-effective and easy to deploy, which drives the demand for cloud ITSM among large as well as small & medium organizations. In addition, to manage IT infrastructure, the cloud solutions require very less IT hardware administrative resources, which further eradicates the need for additional hardware costs. Thus, organizations are deploying cloud-based technologies across their business processes. Hence, such factors combined driving the growth of this market segment.

Regional Outlooks

The global ITSM software market is further segmented based on geography, including North America (the US and Canada), Europe (Italy, Spain, Germany, France, and others), Asia-Pacific (India, China, Japan, South Korea, and others), and the Rest of the World (the Middle East & Africa and Latin America). Among these, the Asia-Pacific market is anticipated to cater to a considerable growth over the forecast period. This is attributable to the increasing investments by key players to develop advanced ITSM software and solutions in the region. In addition, an increase in focus on automation and end-user services boosts the adoption of ITSM solutions and services in Asia-Pacific.

The North America Region held Considerable Share in the Global ITSM software Market

North America held a considerable share in the global ITSM software market. In North America, the US held a major market share. The presence of key market players in the country along with presence of advanced IT infrastructure is a key factor driving the growth of the regional market. The growing adoption of ITSM software in various sectors for maintaining customer services owing to the features coupled with them is further boosting the market growth.

Market Players Outlook

The major market player of the ITSM software market include:s ServiceNow, Inc., IBM Corp., Hewlett Packard Enterprise Company, Citrix Systems Inc., and CA Technologies among others. These players are actively adopting growth strategies such as mergers and acquisitions, partnerships, collaboration and agreements to improve their dominance among competitors. Technological innovation and new product launching are the core strength of key market players in the cloud computing market. For instance, in March 2023, SolarWinds has launched its first ITSM data center in Australia for SolarWinds Service Desk customers. The Sydney-based data center will support in improving performance and speed while allowing SolarWinds customers to demonstrate compliance with data sovereignty requirements.

Further, in January 2022, Atlassian Corporation PLC acquired Percept.AI to improve the AI engine for natural language understanding in Jira Service Management. The company aims to create an integrated experience for the customers in the market. Through Percept.AI, the company seeks to deflect the vast majority of tier-1 support questions, provide users with a great experience, and free up IT teams to focus on more complex tasks.

The Report Covers:

  • Market value data analysis of 2022 and forecast to 2030.
  • Annualized market revenues ($ million) for each market segment.
  • Country-wise analysis of major geographical regions.
  • Key companies operating in the global ITSM software market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.
  • Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
  • Analysis of market-entry and market expansion strategies.
  • Competitive strategies by identifying 'who-stands-where' in the market.

Table of Contents

1. Report summary

  • Current Industry Analysis and Growth Potential Outlook
  • 1.1. Research Methods and Tools
  • 1.2. Market Breakdown
    • 1.2.1. By Segments
    • 1.2.2. By Region

2. Market Overview and Insights

  • 2.1. Scope of the Report
  • 2.2. Analyst Insight & Current Market Trends
    • 2.2.1. Key Findings
    • 2.2.2. Recommendations
    • 2.2.3. Conclusion

3. Competitive Landscape

  • 3.1. Key Company Analysis
  • 3.2. Atlassian Corp.
    • 3.2.1. Overview
    • 3.2.2. Financial Analysis
    • 3.2.3. SWOT Analysis
    • 3.2.4. Recent Developments
  • 3.3. Hewlett Packard Enterprise Co.
    • 3.3.1. Overview
    • 3.3.2. Financial Analysis
    • 3.3.3. SWOT Analysis
    • 3.3.4. Recent Developments
  • 3.4. IBM Corp.
    • 3.4.1. Overview
    • 3.4.2. Financial Analysis
    • 3.4.3. SWOT Analysis
    • 3.4.4. Recent Developments
  • 3.5. Key Strategy Analysis

4. Market Segmentation

  • 4.1. Global IT Service Management (ITSM) Software Market Application
    • 4.1.1. Configuration Management
    • 4.1.2. Performance Management
    • 4.1.3. Network Management
    • 4.1.4. Database Management System
    • 4.1.5. Other
  • 4.2. Global IT Service Management (ITSM) Software Market by Deployment
    • 4.2.1. On Premises
    • 4.2.2. Cloud Based
  • 4.3. Global IT Service Management (ITSM) Software Market by End-User Vertical
    • 4.3.1. BFSI
    • 4.3.2. Manufacturing
    • 4.3.3. IT & Telecom
    • 4.3.4. Government & Education
    • 4.3.5. Retail
    • 4.3.6. Travel & Hospitality
    • 4.3.7. Healthcare
    • 4.3.8. Others

5. Regional Analysis

  • 5.1. North America
    • 5.1.1. United States
    • 5.1.2. Canada
  • 5.2. Europe
    • 5.2.1. UK
    • 5.2.2. Germany
    • 5.2.3. Italy
    • 5.2.4. Spain
    • 5.2.5. France
    • 5.2.6. Rest of Europe
  • 5.3. Asia-Pacific
    • 5.3.1. China
    • 5.3.2. India
    • 5.3.3. Japan
    • 5.3.4. South Korea
    • 5.3.5. Rest of Asia-Pacific
  • 5.4. Rest of the World

6. Company Profiles

  • 6.1. Atlassian Corp.
  • 6.2. Axios Systems PLC
  • 6.3. BMC Software Inc.
  • 6.4. Broadcom Inc.
  • 6.5. CA Technologies
  • 6.6. Cherwell Software
  • 6.7. Citrix Systems
  • 6.8. Efecte Plc
  • 6.9. Freshworks, Inc.
  • 6.10. Hewlett Packard Enterprise Co.
  • 6.11. Hornbill Corporate Ltd.
  • 6.12. IBM Corp.
  • 6.13. Ivanti Inc.
  • 6.14. Serviceaide, Inc.
  • 6.15. ServiceNow, Inc.
  • 6.16. Zoho Corp. (ManageEngine)