自動車ロードサイドアシスタンスの世界市場：サービスタイプ別、車両タイプ別、プロバイダー別、地域別、機会、予測、2018年～2032年

世界の自動車ロードサイドアシスタンスの市場規模は、予測期間の2024年～2032年のCAGRが5.04％となり、2024年の301億1,000万米ドルから2032年には446億3,000万米ドルに成長すると予測されています。同市場は近年成長を遂げており、自動車保有台数の増加、自動車メンテナンスに関する意識の高まり、技術の進歩により、今後数年間も安定した拡大を維持すると予想されます。

ロードサイドアシスタンスは、車両の故障や事故、その他のサービスの際にタイムリーな支援を保証することで、ドライバーに安全性と利便性を提供するという重要な役割を果たしています。このサービスは、ダウンタイムを最小限に抑え、顧客満足度を高め、問題に迅速に対処することで自動車の寿命を向上させ、予測期間における世界の自動車ロードサイドアシスタンス市場の成長を牽引しています。

ロードサイドアシスタンス市場は技術の開発とともに成長を遂げています。人工知能とテレマティクスの台頭は業界を変革し、サービスをより効率的で迅速なものにしています。AI主導のシステムは、車両の潜在的な問題を予測し、リアルタイムの診断を提供し、積極的なサービス派遣を促進することで、応答時間を大幅に短縮し、サービスの質を向上させることができます。エネルギー効率と持続可能な慣行に対する意識が重要性を増すにつれて、業界は業務において同様の側面にますます焦点を当てるようになっています。企業は、環境に優しい車両を配車に採用し、ルートを最適化して燃料消費を抑え、省エネ技術を取り入れることで、コストを削減しながら環境フットプリントを削減しています。環境規制の強化やグリーン・ソリューションに対する消費者の要望により、持続可能な実践はますます重要になってきています。

さらに市場の魅力は、信頼性が高く効率的なサービスに対する需要の高まりに乗じようとする新規参入企業です。新規参入企業は最新の技術開発を駆使し、AI駆動システム、リアルタイム診断、コネクテッド・ビークル・テクノロジーなどのアプリケーションで革新的な競合ソリューションを提供しています。この市場への参入は、道路を走る自動車の増加、迅速で信頼性の高いアシスタンスに対する消費者の期待の高まり、そしてこの拡大する業界における大幅な成長の可能性が原動力となっています。

例えば、2024年11月、Service Easy Technology Private Limited（GoMechanic）は、インド全土の自動車所有者に包括的なサポートを提供することを目的としたTop Assistという新しいロードサイドアシスタンスサービスを開始しました。このサービスは、様々な状況での支援を通じてドライバーの利便性と安全性を高めることを目的としています。

当レポートでは、世界の自動車ロードサイドアシスタンス市場について調査し、市場の概要とともに、サービスタイプ別、車両タイプ別、プロバイダー別、地域別動向、および市場に参入する企業のプロファイルなどを提供しています。

目次

第1章 プロジェクトの範囲と定義

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 顧客の声

第5章 世界の自動車ロードサイドアシスタンス市場の見通し、2018年～2032年

• 市場規模の分析と予測
• 市場シェア分析と予測
• 市場マップ分析、2024年
  • サービスタイプ別
  • 車両タイプ別
  • プロバイダー別
  • 地域別

第6章 北米の自動車ロードサイドアシスタンス市場の見通し、2018年～2032年

第7章 欧州の自動車ロードサイドアシスタンス市場の見通し、2018年～2032年

第8章 アジア太平洋の自動車ロードサイドアシスタンス市場の見通し、2018年～2032年

第9章 南米の自動車ロードサイドアシスタンス市場の見通し、2018年～2032年

第10章 中東・アフリカの自動車ロードサイドアシスタンス市場の見通し、2018年～2032年

第11章 ポーターのファイブフォース分析

第12章 PESTLE分析

第13章 市場力学

第14章 市場の動向と発展

第15章 ケーススタディ

第16章 競合情勢

• 市場リーダートップ5の競合マトリックス
• 参入企業トップ5のSWOT分析
• 市場の主要企業トップ10の情勢
  • Viking Assistance Group AS
  • DKV EURO SERVICE GmbH + Co. KG
  • Prime Assistance Inc.
  • Agero, Inc.
  • Assurant, Inc.
  • Paragon Motor Club
  • Honk Technologies, Inc.
  • 24/7 GmbH
  • Morni (Advanced Innovation Trading Company)
  • American Automobile Association, Inc.

第17章 戦略的提言

第18章 調査会社について・免責事項

List of Tables

• Table 1. Competition Matrix of Top 5 Market Leaders
• Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. Global Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 2. Global Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 3. Global Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 4. Global Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 5. Global Vehicle Roadside Assistance Market Share (%), By Region, 2018-2032F
• Figure 6. North America Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 7. North America Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 8. North America Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 9. North America Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 10. North America Vehicle Roadside Assistance Market Share (%), By Country, 2018-2032F
• Figure 11. United States Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 12. United States Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 13. United States Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 14. United States Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 15. Canada Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 16. Canada Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 17. Canada Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 18. Canada Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 19. Mexico Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 20. Mexico Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 21. Mexico Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 22. Mexico Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 23. Europe Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 24. Europe Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 25. Europe Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 26. Europe Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 27. Europe Vehicle Roadside Assistance Market Share (%), By Country, 2018-2032F
• Figure 28. Germany Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 29. Germany Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 30. Germany Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 31. Germany Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 32. France Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 33. France Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 34. France Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 35. France Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 36. Italy Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 37. Italy Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 38. Italy Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 39. Italy Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 40. United Kingdom Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 41. United Kingdom Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 42. United Kingdom Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 43. United Kingdom Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 44. Russia Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 45. Russia Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 46. Russia Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 47. Russia Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 48. Netherlands Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 49. Netherlands Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 50. Netherlands Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 51. Netherlands Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 52. Spain Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 53. Spain Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 54. Spain Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 55. Spain Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 56. Turkey Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 57. Turkey Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 58. Turkey Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 59. Turkey Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 60. Poland Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 61. Poland Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 62. Poland Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 63. Poland Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 64. South America Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 65. South America Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 66. South America Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 67. South America Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 68. South America Vehicle Roadside Assistance Market Share (%), By Country, 2018-2032F
• Figure 69. Brazil Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 70. Brazil Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 71. Brazil Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 72. Brazil Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 73. Argentina Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 74. Argentina Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 75. Argentina Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 76. Argentina Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 77. Asia-Pacific Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 78. Asia-Pacific Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 79. Asia-Pacific Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 80. Asia-Pacific Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 81. Asia-Pacific Vehicle Roadside Assistance Market Share (%), By Country, 2018-2032F
• Figure 82. India Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 83. India Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 84. India Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 85. India Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 86. China Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 87. China Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 88. China Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 89. China Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 90. Japan Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 91. Japan Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 92. Japan Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 93. Japan Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 94. Australia Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 95. Australia Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 96. Australia Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 97. Australia Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 98. Vietnam Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 99. Vietnam Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 100. Vietnam Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 101. Vietnam Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 102. South Korea Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 103. South Korea Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 104. South Korea Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 105. South Korea Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 106. Indonesia Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 107. Indonesia Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 108. Indonesia Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 109. Indonesia Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 110. Philippines Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 111. Philippines Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 112. Philippines Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 113. Philippines Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 114. Middle East & Africa Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 115. Middle East & Africa Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 116. Middle East & Africa Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 117. Middle East & Africa Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 118. Middle East & Africa Vehicle Roadside Assistance Market Share (%), By Country, 2018-2032F
• Figure 119. Saudi Arabia Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 120. Saudi Arabia Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 121. Saudi Arabia Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 122. Saudi Arabia Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 123. UAE Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 124. UAE Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 125. UAE Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 126. UAE Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 127. South Africa Vehicle Roadside Assistance Market, By Value, In USD Billion, 2018-2032F
• Figure 128. South Africa Vehicle Roadside Assistance Market Share (%), By Service Type, 2018-2032F
• Figure 129. South Africa Vehicle Roadside Assistance Market Share (%), By Vehicle Type, 2018-2032F
• Figure 130. South Africa Vehicle Roadside Assistance Market Share (%), By Provider, 2018-2032F
• Figure 131. By Service Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 132. By Vehicle Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 133. By Provider Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 134. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2024

Global vehicle roadside assistance market is projected to witness a CAGR of 5.04% during the forecast period 2024-2032, growing from USD 30.11 billion in 2024 to USD 44.63 billion in 2032. The market has experienced growth in recent years and is expected to maintain a steady expansion in the coming years owing to rising vehicle ownership, increasing awareness regarding vehicle maintenance, and technological advancement.

Roadside assistance plays an important role in providing safety and convenience to drivers by ensuring timely help in case of vehicle breakdown, accident, or any other service. This service offers minimum downtime, enhances customer satisfaction, and improves vehicle longevity by addressing issues promptly, driving the global vehicle roadside assistance market growth in the forecast period.

The roadside assistance market is experiencing growth with the development of technology. The rise in artificial intelligence and telematics has transformed the industry, making service more efficient and responsive. AI-driven systems can predict potential vehicle issues, offer real-time diagnostics, and facilitate proactive service dispatch, which significantly minimizes response times and improves the quality of service. As awareness towards energy efficiency and sustainable practices is gaining importance, the industry is showing increasing focus on aspects of the same in operations. Companies are adopting eco-friendly vehicles for service dispatch, optimizing routes to reduce fuel consumption, and incorporating energy-saving technologies, thereby reducing their environmental footprint while cutting costs. Sustainable practices have become increasingly important due to stricter environmental regulations and consumer demand for green solutions.

In addition, the market attracts new entrants who want to seize on the increased demand for highly dependable and efficient services. New entrants use the latest technological developments to offer innovative competitive solutions with applications like AI-driven systems, real-time diagnostics, and connected vehicle technologies. Their entry into the market is driven by the increasing number of vehicles on the road, rising consumer expectations for swift and dependable assistance, and the potential for significant growth in this expanding industry.

For instance, in November 2024, Service Easy Technology Private Limited (GoMechanic) launched a new roadside assistance service called Top Assist, aimed at providing comprehensive support for vehicle owners across India. This service is designed to enhance the convenience and safety of drivers by helping in various situations.

Technological Advancements Drive Roadside Assistance Market Demand

The emerging innovation in technology is pushing the efficacy of roadside assistance to become even more efficient and effective. It has changed industry in a very significant way by integrating AI and connected vehicle technologies. Predictive maintenance, real-time diagnostics, proactive service dispatch, limiting response time, and improving quality are made easy by AI-driven systems. Furthermore, connected vehicle technology provides seamless communication between vehicle and roadside assistance providers. Vehicle-to-everything (V2X) communication allows the sharing of important information between the roadside assistance provider and the vehicle. This ensures a faster resolution of any failure and increases the efficiency of the vehicle. The development in technology by the market players is expected to improve roadside assistance even more, and faster support is to be anticipated in case of an emergency. For example, in September 2023, the American Automobile Association, Inc. partnered with Apple Inc. to provide roadside assistance via satellite for iPhone 14 and iPhone 15 customers. It aids those customers who are left stranded without cell phone coverage.

Insurance and Warranty Bundles Fueling the Vehicle Roadside Assistance Market Growth

Roadside assistance services provided in the insurance and warranty packages have helped the market grow enormously. Many insurers and automobile manufacturers provide roadside assistance as an additional or free-of-charge add-on service for their policyholders and customers. This will give added value but also ensure that there will be no inconvenience to the car owner. This creates a comprehensive solution that addresses various aspects of vehicle ownership, proposing the demand for roadside assistance across the globe. Also, by integrating roadside assistance into insurance policies or warranty packages, providers enhance customer convenience and satisfaction, making these services more accessible and appealing. In addition, partnerships between roadside assistance providers and insurance companies have made it easier to develop service packages that cater to specific customer needs and preferences.

For instance, in May 2023, The Progressive Group of Insurance Companies introduced a new Heavy Truck Roadside Assistance (HT RSA) coverage option for its commercial auto policyholders, aimed at enhancing support for truckers on the road.

Towing Service Segment Shows Dominance in the Market

Towing services dominate the roadside assistance sector due to their significant role in a wide scale of vehicle disorders. Towing is inevitable in certain situations where on-the-spot repairs will not be feasible, such as major mechanical malfunctions, an accident, or when a car is stuck in inaccessible locations. This wide applicability makes towing often the first source of help for many drivers affected by emergencies. The growing complexity of modern vehicles further fuels the dominance of towing. Advanced automotive technologies and electric vehicles create many issues that require specialized equipment and expertise that can only be addressed at a repair facility. Towing ensures that vehicles are safely transported to these facilities, where comprehensive diagnostics and repairs can be performed. Companies are integrating advanced software to foster trust, streamline communication and improve customer experience in the industry.

For instance, in December 2024, Dispatch Wrecker Service launched VERT, an innovative software to offer real-time vehicle tracking, improved communication throughout the towing process and enhanced operational efficiency.

Europe Dominates Vehicle Roadside Assistance Market Share

Europe holds a dominant share of the vehicle roadside assistance market due to several reasons including well-developed infrastructure for roadside assistance, supported by a dense road network and highways. European customers also prefer premium and luxury vehicles that tend to be accompanied by roadside assistance packages, which boosts market growth. Moreover, Europe has a strong economy and a high per capita, with people readily adopting roadside assistance services. The region houses several major automobile manufacturers and insurance companies that provide wide-ranging roadside assistance as part of their service packages. This creates harmony between the automotive and insurance industries in ensuring that the customers are treated with an efficient and timely process. Telematics and connected vehicles are also critical factors, these innovations improve the efficiency of service dispatches and the general experience of customers. Furthermore, tight safety measures and a strong customer satisfaction culture also promote the higher use of roadside assistance services in Europe.

For example, in June 2023, Stellantis Europe S.p.A. awarded a five-year roadside assistance contract to RAC Limited, enhancing support for its customers across multiple brands in the United Kingdom and the Republic of Ireland.

Future Market Scenario (2025 - 2032F)

The growing adoption of autonomous and connected cars is anticipated to create lucrative opportunities for vehicle roadside assistance market growth.

The adoption of AI, GPS, telematics, and IoT enhances service efficiency and customer satisfaction, expected to lead to market expansion.

Collaborations and new technologies are expected to foster competitive growth and expand the roadside assistance market.

Rising vehicle ownership and growing awareness regarding comprehensive vehicle maintenance are expected to drive market growth during the forecasted period.

Key Players Landscape and Outlook

Key players in the roadside assistance market compete to gain an edge in terms of the effectiveness of their services, speedy response time, and innovative offerings. The market looks promising, backed by a growing demand for reliable and quality-assured assistance services. Roadside assistance companies are focusing on making their supply chain robust, energy-efficient, and environment-friendly, which will be the future of this industry. The rising technologies and strategic alliances are likely to increase competition in this dynamic market.

In October 2024, Allianz Partners India formed a strategic partnership with CI Metrics to develop advanced AI solutions aimed at enhancing proactive roadside assistance services. This collaboration focuses on integrating CI Metrics' predictive analytics capabilities, particularly in weather forecasting, to improve customer experience and operational efficiency.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Product and Market Intelligence
• 4.2. Brand Awareness
• 4.3. Factors Considered in Purchase Decisions
  • 4.3.1. Response Time
  • 4.3.2. Service Quality
  • 4.3.3. Pricing
  • 4.3.4. Brand Popularity

5. Global Vehicle Roadside Assistance Market Outlook, 2018-2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Service Type
    • 5.2.1.1. Towing
    • 5.2.1.2. Tire Replacement
    • 5.2.1.3. Fuel Delivery
    • 5.2.1.4. Battery Assistance
    • 5.2.1.5. Others
  • 5.2.2. By Vehicle Type
    • 5.2.2.1. Passenger Vehicles
    • 5.2.2.2. Commercial Vehicles
  • 5.2.3. By Provider
    • 5.2.3.1. Motor Insurance
    • 5.2.3.2. Auto Manufacturer
    • 5.2.3.3. Automotive Clubs
    • 5.2.3.4. Independent Service Provider
  • 5.2.4. By Region
    • 5.2.4.1. North America
    • 5.2.4.2. Europe
    • 5.2.4.3. Asia-Pacific
    • 5.2.4.4. South America
    • 5.2.4.5. Middle East and Africa
  • 5.2.5. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2024)
• 5.3. Market Map Analysis, 2024
  • 5.3.1. By Service Type
  • 5.3.2. By Vehicle Type
  • 5.3.3. By Provider
  • 5.3.4. By Region

6. North America Vehicle Roadside Assistance Market Outlook, 2018-2032F*

• 6.1. Market Size Analysis & Forecast
  • 6.1.1. By Value
• 6.2. Market Share Analysis & Forecast
  • 6.2.1. By Service Type
    • 6.2.1.1. Towing
    • 6.2.1.2. Tire Replacement
    • 6.2.1.3. Fuel Delivery
    • 6.2.1.4. Battery Assistance
    • 6.2.1.5. Others
  • 6.2.2. By Vehicle Type
    • 6.2.2.1. Passenger Vehicles
    • 6.2.2.2. Commercial Vehicles
  • 6.2.3. By Provider
    • 6.2.3.1. Motor Insurance
    • 6.2.3.2. Auto Manufacturer
    • 6.2.3.3. Automotive Clubs
    • 6.2.3.4. Independent Service Provider
  • 6.2.4. By Country Share
    • 6.2.4.1. United States
    • 6.2.4.2. Canada
    • 6.2.4.3. Mexico
• 6.3. Country Market Assessment
  • 6.3.1. United States Vehicle Roadside Assistance Market Outlook, 2018-2032F*
    • 6.3.1.1. Market Size Analysis & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share Analysis & Forecast
      • 6.3.1.2.1. By Service Type
        • 6.3.1.2.1.1. Towing
        • 6.3.1.2.1.2. Tire Replacement
        • 6.3.1.2.1.3. Fuel Delivery
        • 6.3.1.2.1.4. Battery Assistance
        • 6.3.1.2.1.5. Others
      • 6.3.1.2.2. By Vehicle Type
        • 6.3.1.2.2.1. Passenger Vehicles
        • 6.3.1.2.2.2. Commercial Vehicles
      • 6.3.1.2.3. By Provider
        • 6.3.1.2.3.1. Motor Insurance
        • 6.3.1.2.3.2. Auto Manufacturer
        • 6.3.1.2.3.3. Automotive Clubs
        • 6.3.1.2.3.4. Independent Service Provider
  • 6.3.2. Canada
  • 6.3.3. Mexico

All segments will be provided for all regions and countries covered

7. Europe Vehicle Roadside Assistance Market Outlook, 2018-2032F

• 7.1. Germany
• 7.2. France
• 7.3. Italy
• 7.4. United Kingdom
• 7.5. Russia
• 7.6. Netherlands
• 7.7. Spain
• 7.8. Turkey
• 7.9. Poland

8. Asia-Pacific Vehicle Roadside Assistance Market Outlook, 2018-2032F

• 8.1. India
• 8.2. China
• 8.3. Japan
• 8.4. Australia
• 8.5. Vietnam
• 8.6. South Korea
• 8.7. Indonesia
• 8.8. Philippines

9. South America Vehicle Roadside Assistance Market Outlook, 2018-2032F

• 9.1. Brazil
• 9.2. Argentina

10. Middle East and Africa Vehicle Roadside Assistance Market Outlook, 2018-2032F

• 10.1. Saudi Arabia
• 10.2. UAE
• 10.3. South Africa

11. Porter's Five Forces Analysis

12. PESTLE Analysis

13. Market Dynamics

• 13.1. Market Drivers
• 13.2. Market Challenges

14. Market Trends and Developments

15. Case Studies

16. Competitive Landscape

• 16.1. Competition Matrix of Top 5 Market Leaders
• 16.2. SWOT Analysis for Top 5 Players
• 16.3. Key Players Landscape for Top 10 Market Players
  • 16.3.1. Viking Assistance Group AS
    • 16.3.1.1. Company Details
    • 16.3.1.2. Key Management Personnel
    • 16.3.1.3. Products and Services
    • 16.3.1.4. Financials (As Reported)
    • 16.3.1.5. Key Market Focus and Geographical Presence
    • 16.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 16.3.2. DKV EURO SERVICE GmbH + Co. KG
  • 16.3.3. Prime Assistance Inc.
  • 16.3.4. Agero, Inc.
  • 16.3.5. Assurant, Inc.
  • 16.3.6. Paragon Motor Club
  • 16.3.7. Honk Technologies, Inc.
  • 16.3.8. 24/7 GmbH
  • 16.3.9. Morni (Advanced Innovation Trading Company)
  • 16.3.10. American Automobile Association, Inc.

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

17. Strategic Recommendations

18. About Us and Disclaimer