市場調査レポート

商品コード

1592798

リバースロジスティクスの世界市場の評価：返品タイプ別、サービス別、エンドユーザー別、地域別、機会、予測（2017年～2031年）

Reverse Logistics Market Assessment, By Return Type, By Services, By End-user, By Region, Opportunities and Forecast, 2017-2031F

出版日: 2024年11月19日
発行: Market Xcel - Markets and Data
ページ情報: 英文 220 Pages
納期: 3～5営業日

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概要
図表
目次

概要

サンプル依頼リストに入れる

世界のリバースロジスティクスの市場規模は、2023年の7,151億米ドルから2031年に1兆511億7,000万米ドルに達すると予測され、予測期間の2024年～2031年のCAGRで4.93%の成長が見込まれます。eコマースの活発化、環境規制の強化、持続可能な慣行に対する消費者の期待により、市場は急成長しています。企業は、効率的なリバースロジスティクスが顧客満足度とロイヤルティを高めることを認識しています。環境問題への懸念と規制の圧力により、企業は廃棄物を減らし、循環経済を促進するために、返品された商品のリサイクルと責任ある処分に焦点を当てることを余儀なくされています。AIやオートメーションなどの技術の進歩は、リバースロジスティクスを合理化し、返品管理、製品の再製造、材料のリサイクルを企業にとってより実現可能で収益性の高いものにしています。持続可能性が産業全体の優先事項となる中、リバースロジスティクスは企業に、進化する消費者の価値観に沿った企業の責任を示す機会を提供します。

2023年10月、United Parcel Service of America, Inc.は、摩擦のないノーボックス・ノーラベル返品で知られる米国のリバースロジスティクス企業、Happy ReturnsをPayPalから買収すると発表しました。この買収により、UPSの返品拠点が拡大され、デジタルソリューションが強化され、米国で1万2,000を超える便利な受け取り場所が提供されることになります。Happy Returnsは、800を超える加盟店の顧客にサービスを提供しており、そのソフトウェアとリバースロジスティクス業務を通じて返品プロセスを簡素化し、手間のかからない体験を保証しています。UPSの広範なネットワークを活用することで、この買収はeコマースのコストを削減し、より持続可能なサプライチェーンを構築することで、返品産業を変革することを目指しています。この買収は、返品を合理化することで業務効率を改善し、簡単で費用対効果が高く、環境にやさしい返品ソリューションを通じて持続可能性を促進することで、リバースロジスティクス市場を支援します。

当レポートでは、世界のリバースロジスティクス市場について調査分析し、市場規模と予測、市場力学、主要企業の情勢などを提供しています。

市場規模の分析と予測
- 金額
市場シェアの分析と予測
- 返品タイプ別
- サービス別
- エンドユーザー別
- 地域別
- 市場シェア分析：企業別（金額）（上位5社とその他 - 2023年）
市場マップ分析（2023年）
- 返品タイプ別
- サービス別
- エンドユーザー別
- 地域別

第6章北米のリバースロジスティクス市場の見通し（2017年～2031年）

市場規模の分析と予測
- 金額
市場シェアの分析と予測
- 返品タイプ別
- サービス別
- エンドユーザー別
- シェア：国別
各国の市場の評価
- 米国のリバースロジスティクス市場の見通し（2017年～2031年）
- カナダ
- メキシコ

第7章欧州のリバースロジスティクス市場の見通し（2017年～2031年）

ドイツ
フランス
イタリア
英国
ロシア
オランダ
スペイン
トルコ
ポーランド

第8章アジア太平洋のリバースロジスティクス市場の見通し（2017年～2031年）

インド
中国
日本
オーストラリア
ベトナム
韓国
インドネシア
フィリピン

第9章南米のリバースロジスティクス市場の見通し（2017年～2031年）

ブラジル
アルゼンチン

第10章中東・アフリカのリバースロジスティクス市場の見通し（2017年～2031年）

サウジアラビア
アラブ首長国連邦
南アフリカ

第11章需給分析

第12章バリューチェーン分析

第13章ポーターのファイブフォース分析

第14章 PESTLE分析

第15章市場力学

市場促進要因
市場の課題

第16章市場の動向と発展

第17章ケーススタディ

第18章競合情勢

マーケットリーダー上位5社の競合マトリクス
上位5社のSWOT分析
主要企業上位10社の情勢
- FedEx Corporation
- United Parcel Service of America, Inc.
- YUSEN LOGISTICS CO., LTD.
- DEUTSCHE POST AG (DHL)
- Kintetsu World Express, Inc
- C.H. Robinson Worldwide, Inc.
- Schenker AG.
- CEVA Group Plc
- GEODIS SA
- XPO, Inc.

第19章戦略的推奨

第20章当社について、免責事項

図表

List of Tables

Table 1. Pricing Analysis of Products from Key Players
Table 2. Competition Matrix of Top 5 Market Leaders
Table 3. Mergers & Acquisitions/ Joint Ventures (If Applicable)
Table 4. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

Figure 1. Global Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 2. Global Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 3. Global Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 4. Global Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 5. Global Reverse Logistics Market Share (%), By Region, 2017-2031F
Figure 6. North America Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 7. North America Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 8. North America Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 9. North America Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 10. North America Reverse Logistics Market Share (%), By Country, 2017-2031F
Figure 11. United States Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 12. United States Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 13. United States Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 14. United States Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 15. Canada Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 16. Canada Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 17. Canada Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 18. Canada Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 19. Mexico Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 20. Mexico Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 21. Mexico Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 22. Mexico Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 23. Europe Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 24. Europe Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 25. Europe Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 26. Europe Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 27. Europe Reverse Logistics Market Share (%), By Country, 2017-2031F
Figure 28. Germany Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 29. Germany Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 30. Germany Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 31. Germany Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 32. France Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 33. France Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 34. France Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 35. France Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 36. Italy Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 37. Italy Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 38. Italy Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 39. Italy Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 40. United Kingdom Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 41. United Kingdom Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 42. United Kingdom Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 43. United Kingdom Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 44. Russia Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 45. Russia Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 46. Russia Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 47. Russia Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 48. Netherlands Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 49. Netherlands Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 50. Netherlands Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 51. Netherlands Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 52. Spain Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 53. Spain Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 54. Spain Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 55. Spain Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 56. Turkey Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 57. Turkey Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 58. Turkey Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 59. Turkey Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 60. Poland Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 61. Poland Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 62. Poland Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 63. Poland Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 64. South America Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 65. South America Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 66. South America Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 67. South America Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 68. South America Reverse Logistics Market Share (%), By Country, 2017-2031F
Figure 69. Brazil Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 70. Brazil Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 71. Brazil Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 72. Brazil Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 73. Argentina Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 74. Argentina Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 75. Argentina Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 76. Argentina Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 77. Asia-Pacific Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 78. Asia-Pacific Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 79. Asia-Pacific Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 80. Asia-Pacific Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 81. Asia-Pacific Reverse Logistics Market Share (%), By Country, 2017-2031F
Figure 82. India Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 83. India Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 84. India Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 85. India Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 86. China Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 87. China Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 88. China Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 89. China Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 90. Japan Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 91. Japan Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 92. Japan Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 93. Japan Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 94. Australia Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 95. Australia Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 96. Australia Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 97. Australia Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 98. Vietnam Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 99. Vietnam Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 100. Vietnam Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 101. Vietnam Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 102. South Korea Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 103. South Korea Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 104. South Korea Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 105. South Korea Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 106. Indonesia Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 107. Indonesia Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 108. Indonesia Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 109. Indonesia Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 110. Philippines Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 111. Philippines Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 112. Philippines Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 113. Philippines Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 114. Middle East & Africa Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 115. Middle East & Africa Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 116. Middle East & Africa Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 117. Middle East & Africa Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 118. Middle East & Africa Reverse Logistics Market Share (%), By Country, 2017-2031F
Figure 119. Saudi Arabia Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 120. Saudi Arabia Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 121. Saudi Arabia Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 122. Saudi Arabia Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 123. UAE Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 124. UAE Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 125. UAE Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 126. UAE Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 127. South Africa Reverse Logistics Market, By Value, In USD Billion, 2017-2031F
Figure 128. South Africa Reverse Logistics Market Share (%), By Return Type, 2017-2031F
Figure 129. South Africa Reverse Logistics Market Share (%), By Services, 2017-2031F
Figure 130. South Africa Reverse Logistics Market Share (%), By End-user, 2017-2031F
Figure 131. By Return Type Map-Market Size (USD Billion) & Growth Rate (%), 2023
Figure 132. By Services Map-Market Size (USD Billion) & Growth Rate (%), 2023
Figure 133. By End-user Map-Market Size (USD Billion) & Growth Rate (%), 2023
Figure 134. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2023

Product Code: MX12246

Global reverse logistics market is projected to witness a CAGR of 4.93% during the forecast period 2024-2031, growing from USD 715.10 billion in 2023 to USD 1051.17 billion in 2031. The market is growing rapidly due to increased e-commerce activity, stricter environmental regulations, and consumer expectations for sustainable practices. Companies recognize that efficient reverse logistics can increase customer satisfaction and loyalty as customers prefer hassle-free return options. Environmental concerns and regulatory pressures are forcing companies to focus on recycling and responsible disposal of returned goods to reduce waste and promote a circular economy. Technological advances, such as AI and automation, are streamlining reverse logistics, making returns management, product remanufacturing, and material recycling more feasible and profitable for companies. As sustainability becomes a priority across industries, reverse logistics offer companies an opportunity to demonstrate corporate responsibility aligning with evolving consumer values.

In October 2023, United Parcel Service of America, Inc. announced its acquisition of Happy Returns from PayPal, a reverse logistics company based in the United States known for frictionless no-box, no-label returns. This move will expand UPS's returns footprint and enhance its digital solutions, offering over 12,000 convenient drop-off locations in the United States. Happy Returns, which serves over 800 merchant customers, simplifies the returns process through its software and reverse logistics operations, ensuring a hassle-free experience. By leveraging UPS's extensive network this acquisition aims to transform the returns industry by reducing e-commerce costs and creating a more sustainable supply chain. This acquisition helps the reverse logistics market by streamlining returns improving operational efficiency and promoting sustainability through easy, cost-effective, and eco-friendly return solutions.

Rise in E-commerce Return to Fuel the Reserve Logistics Market Growth

The growth of the reverse logistics market is primarily driven by increasing e-commerce revenues. Online shopping has made it easier for consumers to purchase and try products, leading to higher return rates, especially for clothing, shoes, and electronics. Customers can order several articles to return those that do not satisfy their expectations, so the return rate of electronic commercial transactions may be much higher than conventional retail. The increase in this income was quick and economically effective, creating a high demand for the effective processing of these products. Many companies are investing in enhanced reverse logistics systems to improve customer satisfaction by simplifying the returns process and reducing costs. E-commerce continues to grow globally, and the demand for optimized reverse logistics will increase, making it a critical part of the modern retail supply chain.

In October 2023, Blue Yonder Group, Inc. announced its intent to acquire Doddle Parcel Services Ltd., a technology company specializing in first and last-mile solutions, to enhance its reverse logistics capabilities. This acquisition will integrate Doddle's self-service return kiosks and pick-up and drop-off networks with Blue Yonder's supply chain offerings, enabling a comprehensive end-to-end logistics solution. By leveraging Doddle's expertise in returns management, Blue Yonder aims to improve customer experiences, reduce costs, and build more sustainable supply chains. This move addresses the growing importance of efficient reverse logistics in e-commerce, which helps retailers and logistics providers manage returns more effectively and sustainably.

Sustainability Initiatives to Drive the Global Reverse Logistics Market Growth

The rising need for sustainability initiatives is driving the growth of the reverse logistics market. Companies reduce the percentage of waste products and their negative impact on the environment through responsible disposal, recycling, and refurbishing of products. Reverse logistics is helping manage returns and reuse with approaches that significantly minimize landfill waste while supporting circular economy practices. Effective reverse logistics can recover material worth from returned or obsolete products, resell refurbished items, or properly dispose of unrecycled material. Sustainability is a major focus, along with environmental goals, brand image, and expectations built through eco-conscious consumers. Moreover, a strict regulatory mechanism by governments for waste management encourages business houses towards more environmentally friendly measures, leading to an additional positive impact on the need for efficient reverse logistics systems. Therefore, sustainable measures are contributing to the expansion of the reverse logistics market.

In January 2024, Accenture completed the acquisition of Onprosess Technology India Private Limited, a supply chain-managed service provider specializing in reverse logistics. This acquisition enhances Accenture's supply chain delivery capabilities, integrating after-sales operations to improve operational efficiency and customer experience. OnProcess brings extensive expertise in automating reverse logistics processes, leveraging AI and data-driven decision-making to create more circular operations. This move supports Accenture's goal of offering comprehensive, sustainable supply chain solutions that reduce waste and optimize inventory management, meeting the growing demand for efficient and eco-friendly logistics. This acquisition helps the reverse logistics market by advancing sustainable practices, improving operational efficiency, and leveraging technology to handle complex service challenges, thus supporting a more circular economy.

Retail Segment to Dominate the Reverse Logistics Market Share

Retail segment forms the leading contribution to reverse logistics, mainly driven by the increases in e-commerce return rates. After online sales, retailers continue experiencing a rise in return rates for goods sold, especially in clothing, electronics, and accessories. Therefore, reverse logistics systems must be effective in ensuring that returns are restocked, refurbished, resold, or recycled. This would result in increased customer dissatisfaction regarding hassle-free returns and, consequently, demands for reverse logistics solution. The ultimate objective of sustainability initiatives for retail, including waste reduction and reuse of products, underlines the relevance of reverse logistics. Retailing will continue being the dominant force in the reverse logistics market while constantly striving for optimized operations, cost reduction, sustainability, and customer friendly approaches.

In September 2023, The National Retail Federation (NRF) announced its acquisition of the Reverse Logistics Association to support sustainable practices in the retail industry. This move announced during the RLA Leadership Summit aims to enhance NRF's commitment to the circular economy by leveraging RLA's expertise in reverse logistics. By managing the collecting, sorting, repairing and refurbishing of products for resale or recycling this acquisition helps NRF promote sustainability, reduce waste, and improve the supply chain's overall efficiency. This partnership is set to provide NRF members with innovative real-world solutions and drive the evolution of the global supply chain.

North America to Dominate Reverse Logistics Market Share

North America is the largest market for reverse logistics because of several key factors, one of them being the United States. The main reason for this is the high volume of transactions in e-commerce in the region, along with a corresponding high rate of product returns, especially for sectors such as apparel, electronics, and consumer goods. In light of the fact that increasing volumes of customers are shopping through e-commerce, retailers and companies such as Amazon, Walmart, and Best Buy depend upon reverse logistics systems to deal with returns, restore products, and ensure that all the recycled materials are processed. Companies in North America have encouraged sustainability initiatives, which led the companies to implement greener practices such as product refurbishing, recycling, and waste reduction, boosting the demand for reverse logistics. The region consist of advanced infrastructure, modern technology, and regulating policies that support efficient logistics operations. These factors, put together with a growing emphasis on consumer satisfaction and cost efficiency, have cemented North America's dominance in the global reverse logistics market.

In May 2023, DB SCHENKER launched its new Circular Economy Logistics product line, focusing on returns, repairs, and refurbishment of electronic devices to support sustainability ambitions and business value. This initiative, introduced at Transport Logistic in Munich, positions DB Schenker as a leader in modular reverse management operations. Handling over ten million devices annually, including printers, smartphones, and server structures, the company excels in return initiation and repair processing, with environmentally friendly practices like low carbon warehousing. This move supports global manufacturers' ESG missions and is expected to double the circular economy market size by promoting efficient, sustainable supply chains. This will help the reverse logistics market by enhancing sustainability, reducing waste, and improving operational efficiency through a comprehensive, environmentally friendly approach to handling returns and refurbishments.

Future Market Scenario (2024 - 2031F)

The integration of AI, machine learning, and blockchain will enhance transparency, efficiency, and predictive capabilities in reverse logistics processes.

Growing environmental awareness and stricter regulations will drive companies to adopt sustainable practices, promoting recycling, refurbishing, and minimizing waste.

Online shopping continues to increase the demand for efficient reverse logistics solutions, necessitating streamlined return processes and better customer experiences.

Companies will form more strategic partnerships and invest in innovations to expand their service offerings, improve operational efficiency, and meet evolving consumer expectations.

Key Players Landscape and Outlook

Companies in the reverse logistics market are embracing digital transformation and sustainable practices to be afloat in this highly competitive sector. In fact, more investment has been made in highly advanced technologies, such as AI and machine learning, in recent times, leading to more transparent, trackable, and efficient ways of returns processing, hence reducing the cost of such returns and preventing delays, owing to automation of complex tasks in the reverse logistics market. Sustainability forms another focus area as companies are engaging in environmentally friendly operations through transport optimization, waste reduction, and the promotion of refurbishing and recycling of products. Partnerships with the e-commerce sites are increasing as most consumers demand an easy return process. Other companies have expanded their services to add value solutions to their list, which comprises repair and refurbishment programs that extend the life of products or goods and minimize waste. Most companies improve the return experience through a customer-centric approach, thus making returns faster and hassle-free and increasing customer satisfaction. All these together enable such companies to survive in the competitive market.

In February 2024, Loop Returns introduced new services to enhance efficiency for merchants and logistics providers, including features that share enriched data between Loop and merchant warehouses. These improvements aim to speed up return processing, lower shipping costs, reduce unnecessary returns, and improve sustainability. According to the company's CEO, optimizing reverse logistics is crucial for long-term success. Despite more merchants charging for returns, customer behavior hasn't changed significantly, as they value an exceptional return experience. This development helps the reverse logistics market by offering intelligent, cost-saving, and sustainable solutions for handling returns efficiently.

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

4.1. Product and Market Intelligence
4.2. Mode of Brand Awareness
4.3. Factors Considered in Purchase Decisions
- 4.3.1. Features and Other Value-added Service
- 4.3.2. Ease of Returns
- 4.3.3. Speed of Refunds
- 4.3.4. Customer Support
4.4. Consideration of Privacy and Regulations

5. Global Reverse Logistics Market Outlook, 2017-2031F

5.1. Market Size Analysis & Forecast
- 5.1.1. By Value
5.2. Market Share Analysis & Forecast
- 5.2.1. By Return Type
  - 5.2.1.1. Repairable Returns
  - 5.2.1.2. Recall Returns
  - 5.2.1.3. B2B and Commercial Returns
  - 5.2.1.4. End of Life Returns
  - 5.2.1.5. End of Use Returns
- 5.2.2. By Services
  - 5.2.2.1. Transportation
  - 5.2.2.2. Warehousing
  - 5.2.2.3. Reselling
  - 5.2.2.4. Replacement Management
  - 5.2.2.5. Refund Management Authorization
  - 5.2.2.6. Others
- 5.2.3. By End-user
  - 5.2.3.1. E-commerce
  - 5.2.3.2. Pharmaceutical
  - 5.2.3.3. Retail
  - 5.2.3.4. Automotive
  - 5.2.3.5. Luxury Goods
  - 5.2.3.6. Consumer Electronics
  - 5.2.3.7. Reusable Packaging
- 5.2.4. By Region
  - 5.2.4.1. North America
  - 5.2.4.2. Europe
  - 5.2.4.3. Asia-Pacific
  - 5.2.4.4. South America
  - 5.2.4.5. Middle East and Africa
- 5.2.5. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2023)
5.3. Market Map Analysis, 2023
- 5.3.1. By Return Type
- 5.3.2. By Services
- 5.3.3. By End-user
- 5.3.4. By Region

6. North America Reverse Logistics Market Outlook, 2017-2031F*

6.1. Market Size Analysis & Forecast
- 6.1.1. By Value
6.2. Market Share Analysis & Forecast
- 6.2.1. By Return Type
  - 6.2.1.1. Repairable Returns
  - 6.2.1.2. Recall Returns
  - 6.2.1.3. B2B and Commercial Returns
  - 6.2.1.4. End of Life Returns
  - 6.2.1.5. End of Use Returns
- 6.2.2. By Services
  - 6.2.2.1. Transportation
  - 6.2.2.2. Warehousing
  - 6.2.2.3. Reselling
  - 6.2.2.4. Replacement Management
  - 6.2.2.5. Refund Management Authorization
  - 6.2.2.6. Others
- 6.2.3. By End-user
  - 6.2.3.1. E-commerce
  - 6.2.3.2. Pharmaceutical
  - 6.2.3.3. Retail
  - 6.2.3.4. Automotive
  - 6.2.3.5. Luxury Goods
  - 6.2.3.6. Consumer Electronics
  - 6.2.3.7. Reusable Packaging
- 6.2.4. By Country Share
  - 6.2.4.1. United States
  - 6.2.4.2. Canada
  - 6.2.4.3. Mexico
6.3. Country Market Assessment
- 6.3.1. United States Reverse Logistics Market Outlook, 2017-2031F*
  - 6.3.1.1. Market Size Analysis & Forecast
    - 6.3.1.1.1. By Value
  - 6.3.1.2. Market Share Analysis & Forecast
    - 6.3.1.2.1. By Return
      - 6.3.1.2.1.1. Repairable Returns
      - 6.3.1.2.1.2. Recall Returns
      - 6.3.1.2.1.3. B2B and Commercial Returns
      - 6.3.1.2.1.4. End of Life Returns
      - 6.3.1.2.1.5. End of Use Returns
    - 6.3.1.2.2. By Services
      - 6.3.1.2.2.1. Transportation
      - 6.3.1.2.2.2. Warehousing
      - 6.3.1.2.2.3. Reselling
      - 6.3.1.2.2.4. Replacement Management
      - 6.3.1.2.2.5. Refund Management Authorization
      - 6.3.1.2.2.6. Others
    - 6.3.1.2.3. By End-user
      - 6.3.1.2.3.1. E-commerce
      - 6.3.1.2.3.2. Pharmaceutical
      - 6.3.1.2.3.3. Retail
      - 6.3.1.2.3.4. Automotive
      - 6.3.1.2.3.5. Luxury Goods
      - 6.3.1.2.3.6. Consumer Electronics
      - 6.3.1.2.3.7. Reusable Packaging
- 6.3.2. Canada
- 6.3.3. Mexico

All segments will be provided for all regions and countries covered

7. Europe Reverse Logistics Market Outlook, 2017-2031F

7.1. Germany
7.2. France
7.3. Italy
7.4. United Kingdom
7.5. Russia
7.6. Netherlands
7.7. Spain
7.8. Turkey
7.9. Poland

8. Asia-Pacific Reverse Logistics Market Outlook, 2017-2031F

8.1. India
8.2. China
8.3. Japan
8.4. Australia
8.5. Vietnam
8.6. South Korea
8.7. Indonesia
8.8. Philippines

9. South America Reverse Logistics Market Outlook, 2017-2031F

9.1. Brazil
9.2. Argentina

10. Middle East and Africa Reverse Logistics Market Outlook, 2017-2031F

10.1. Saudi Arabia
10.2. UAE
10.3. South Africa

11. Demand Supply Analysis

12. Value Chain Analysis

13. Porter's Five Forces Analysis

14. PESTLE Analysis

15. Market Dynamics

15.1. Market Drivers
15.2. Market Challenges

16. Market Trends and Developments

17. Case Studies

18. Competitive Landscape

18.1. Competition Matrix of Top 5 Market Leaders
18.2. SWOT Analysis for Top 5 Players
18.3. Key Players Landscape for Top 10 Market Players
- 18.3.1. FedEx Corporation
  - 18.3.1.1. Company Details
  - 18.3.1.2. Key Management Personnel
  - 18.3.1.3. Products and Services
  - 18.3.1.4. Financials (As Reported)
  - 18.3.1.5. Key Market Focus and Geographical Presence
  - 18.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
- 18.3.2. United Parcel Service of America, Inc.
- 18.3.3. YUSEN LOGISTICS CO., LTD.
- 18.3.4. DEUTSCHE POST AG (DHL)
- 18.3.5. Kintetsu World Express, Inc
- 18.3.6. C.H. Robinson Worldwide, Inc.
- 18.3.7. Schenker AG.
- 18.3.8. CEVA Group Plc
- 18.3.9. GEODIS SA
- 18.3.10. XPO, Inc.

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

リバースロジスティクスの世界市場の評価：返品タイプ別、サービス別、エンドユーザー別、地域別、機会、予測（2017年～2031年）

Reverse Logistics Market Assessment, By Return Type, By Services, By End-user, By Region, Opportunities and Forecast, 2017-2031F

目次

第1章 プロジェクトの範囲と定義

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 顧客の声

第5章 世界のリバースロジスティクス市場の見通し（2017年～2031年）

第6章 北米のリバースロジスティクス市場の見通し（2017年～2031年）

第7章 欧州のリバースロジスティクス市場の見通し（2017年～2031年）

第8章 アジア太平洋のリバースロジスティクス市場の見通し（2017年～2031年）

第9章 南米のリバースロジスティクス市場の見通し（2017年～2031年）

第10章 中東・アフリカのリバースロジスティクス市場の見通し（2017年～2031年）

第11章 需給分析

第12章 バリューチェーン分析

第13章 ポーターのファイブフォース分析