オンライン保険の世界市場の評価：製品タイプ別、流通チャネル別、契約期間別、保険期間別、顧客タイプ別、地域別、機会、予測、2017年～2031年

世界のオンライン保険の市場規模は、2024年から2031年の予測期間中に10.25％のCAGRで拡大し、2023年の316億8,000万米ドルから2031年には691億5,000万米ドルに成長すると予測されています。オンライン保険市場の急成長に拍車をかけている要因はいくつかありますが、それらは相互に関連しており、業界の様相や構造を変えています。インターネットが世界中に普及するにつれ、消費者は保険のニーズを満たすためにデジタルプラットフォームをますます利用するようになり、オンライン取引の利便性とスピードを高く評価するようになっています。一方、技術革新は、モバイルアプリケーション、人工知能、ビッグデータ解析の助けを借りて、保険契約のシームレスな比較、購入、管理を通じて、ユーザー体験を補完してきました。

このシフトを後押ししているもうひとつの要因は、情報へのアクセスのしやすさや、いつでもどこでもできる取引の扱いやすさに後押しされ、従来のタッチポイントよりもデジタル・タッチポイントを好む現代の消費者の嗜好です。また、オンライン保険事業者は諸経費を大幅に削減する必要があるため、競争力のある価格設定と価値の向上につながる可能性があります。オーダーメイドの保険ソリューションを提供する際に高度な分析を利用することで、顧客満足度と顧客エンゲージメントにいくつかの側面が加わり、規制当局の支援やインシュアテック新興企業の出現に支えられて、新たなビジネスモデルと市場カバレッジが明らかになります。これらの要因によって、ダイナミックで常に進化し続けるオンライン保険環境が構築され、よりアクセスしやすく、適切な保険商品を求める需要の高まりに応えています。

保険セクターに統合された先進テクノロジーは、保険の姿を劇的に変えつつあります。全体的な効率の改善と顧客体験の向上が、この新たな様相を表しています。AIと機械学習は、強力なリスク評価と不正検知機能により、引受と保険金請求をより効率的に行います。ビッグデータ分析により、保険会社はリスクモデルを最適化し、個々のニーズに合わせてより正確な商品の差別化を図ることができます。一方、ブロックチェーンは、特にクレーム管理や不正防止において、より高い透明性と安全性を提供します。IoTはリアルタイムのモニタリングとパーソナライズされた保険ソリューションの提供を可能にし、RPAは定型業務を代行することで管理業務の負担を軽減し、戦略的活動に集中する時間を確保します。

当レポートでは、世界のオンライン保険市場について調査し、市場の概要とともに、製品タイプ別、流通チャネル別、契約期間別、保険期間別、顧客タイプ別、地域別動向、および市場に参入する企業のプロファイルなどを提供しています。

目次

第1章 プロジェクトの範囲と定義

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 顧客の声

第5章 世界のオンライン保険市場の見通し、2017年～2031年

• 市場規模の分析と予測
• 市場シェア分析と予測
• 市場マップ分析、2023年
  • 製品タイプ別
  • 流通チャネル別
  • 契約期間別
  • 保険期間別
  • 顧客タイプ別
  • 地域別

第6章 北米のオンライン保険市場の見通し、2017年～2031年

第7章 欧州のオンライン保険市場の見通し、2017年～2031年

第8章 アジア太平洋のオンライン保険市場の見通し、2017年～2031年

第9章 南米のオンライン保険市場の見通し、2017年～2031年

第10章 中東・アフリカのオンライン保険市場の見通し、2017年～2031年

第11章 需要供給分析

第12章 バリューチェーン分析

第13章 ポーターのファイブフォース分析

第14章 PESTLE分析

第15章 保険料コスト分析

第16章 市場力学

第17章 市場の動向と発展

第18章 ケーススタディ

第19章 競合情勢

• 市場リーダー上位5社の競合マトリックス
• 上位5社のSWOT分析
• 主要企業上位10社の情勢
  • The Progressive Corporation
  • American International Group Inc.
  • Allianz SE
  • Axa S.A.
  • Metropolitan Life Insurance Company (MetLife)
  • Allstate Insurance Company
  • Lemonade Inc.
  • Next Insurance Inc.
  • Ping An Insurance Group Co of China Limited
  • Acko General Insurance Limited

第20章 戦略的提言

第21章 お問い合わせと免責事項

List of Tables

• Table 1. Pricing Analysis of Products from Key Players
• Table 2. Competition Matrix of Top 5 Market Leaders
• Table 3. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 4. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. Global Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 2. Global Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 3. Global Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 4. Global Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 5. Global Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 6. Global Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 7. Global Online Insurance Market Share (%), By Region, 2017-2031F
• Figure 8. North America Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 9. North America Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 10. North America Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 11. North America Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 12. North America Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 13. North America Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 14. North America Online Insurance Market Share (%), By Country, 2017-2031F
• Figure 15. United States Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 16. United States Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 17. United States Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 18. United States Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 19. United States Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 20. United States Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 21. Canada Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 22. Canada Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 23. Canada Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 24. Canada Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 25. Canada Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 26. Canada Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 27. Mexico Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 28. Mexico Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 29. Mexico Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 30. Mexico Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 31. Mexico Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 32. Mexico Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 33. Europe Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 34. Europe Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 35. Europe Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 36. Europe Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 37. Europe Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 38. Europe Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 39. Europe Online Insurance Market Share (%), By Country, 2017-2031F
• Figure 40. Germany Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 41. Germany Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 42. Germany Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 43. Germany Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 44. Germany Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 45. Germany Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 46. France Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 47. France Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 48. France Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 49. France Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 50. France Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 51. France Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 52. Italy Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 53. Italy Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 54. Italy Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 55. Italy Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 56. Italy Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 57. Italy Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 58. United Kingdom Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 59. United Kingdom Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 60. United Kingdom Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 61. United Kingdom Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 62. United Kingdom Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 63. United Kingdom Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 64. Russia Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 65. Russia Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 66. Russia Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 67. Russia Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 68. Russia Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 69. Russia Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 70. Netherlands Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 71. Netherlands Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 72. Netherlands Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 73. Netherlands Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 74. Netherlands Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 75. Netherlands Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 76. Spain Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 77. Spain Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 78. Spain Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 79. Spain Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 80. Spain Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 81. Spain Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 82. Turkey Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 83. Turkey Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 84. Turkey Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 85. Turkey Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 86. Turkey Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 87. Turkey Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 88. Poland Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 89. Poland Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 90. Poland Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 91. Poland Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 92. Poland Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 93. Poland Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 94. South America Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 95. South America Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 96. South America Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 97. South America Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 98. South America Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 99. South America Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 100. South America Online Insurance Market Share (%), By Country, 2017-2031F
• Figure 101. Brazil Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 102. Brazil Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 103. Brazil Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 104. Brazil Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 105. Brazil Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 106. Brazil Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 107. Argentina Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 108. Argentina Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 109. Argentina Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 110. Argentina Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 111. Argentina Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 112. Argentina Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 113. Asia-Pacific Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 114. Asia-Pacific Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 115. Asia-Pacific Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 116. Asia-Pacific Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 117. Asia-Pacific Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 118. Asia-Pacific Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 119. Asia-Pacific Online Insurance Market Share (%), By Country, 2017-2031F
• Figure 120. India Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 121. India Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 122. India Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 123. India Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 124. India Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 125. India Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 126. China Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 127. China Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 128. China Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 129. China Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 130. China Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 131. China Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 132. Japan Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 133. Japan Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 134. Japan Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 135. Japan Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 136. Japan Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 137. Japan Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 138. Australia Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 139. Australia Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 140. Australia Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 141. Australia Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 142. Australia Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 143. Australia Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 144. Vietnam Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 145. Vietnam Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 146. Vietnam Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 147. Vietnam Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 148. Vietnam Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 149. Vietnam Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 150. South Korea Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 151. South Korea Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 152. South Korea Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 153. South Korea Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 154. South Korea Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 155. South Korea Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 156. Indonesia Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 157. Indonesia Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 158. Indonesia Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 159. Indonesia Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 160. Indonesia Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 161. Indonesia Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 162. Philippines Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 163. Philippines Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 164. Philippines Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 165. Philippines Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 166. Philippines Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 167. Philippines Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 168. Middle East & Africa Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 169. Middle East & Africa Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 170. Middle East & Africa Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 171. Middle East & Africa Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 172. Middle East & Africa Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 173. Middle East & Africa Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 174. Middle East & Africa Online Insurance Market Share (%), By Country, 2017-2031F
• Figure 175. Saudi Arabia Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 176. Saudi Arabia Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 177. Saudi Arabia Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 178. Saudi Arabia Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 179. Saudi Arabia Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 180. Saudi Arabia Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 181. UAE Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 182. UAE Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 183. UAE Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 184. UAE Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 185. UAE Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 186. UAE Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 187. South Africa Online Insurance Market, By Value, In USD Billion, 2017-2031F
• Figure 188. South Africa Online Insurance Market Share (%), By Product Type, 2017-2031F
• Figure 189. South Africa Online Insurance Market Share (%), By Distribution Channel, 2017-2031F
• Figure 190. South Africa Online Insurance Market Share (%), By Tenure, 2017-2031F
• Figure 191. South Africa Online Insurance Market Share (%), By Policy Term, 2017-2031F
• Figure 192. South Africa Online Insurance Market Share (%), By Customer Type, 2017-2031F
• Figure 193. By Product Type Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 194. By Distribution Channel Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 195. By Tenure Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 196. By Policy Term Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 197. By Customer Type Map-Market Size (USD Billion) & Growth Rate (%), 2023
• Figure 198. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2023

Global online insurance market is projected to witness a CAGR of 10.25% during the forecast period 2024-2031, growing from USD 31.68 billion in 2023 to USD 69.15 billion in 2031. Several factors spur the fast growth of the online insurance market, which are interlinked and alter the face and structure of the industry. As the internet has spread across the globe, consumers increasingly use digital platforms to meet their insurance needs and appreciate the convenience and speed of online transactions. Meanwhile, technological innovation has been complementary to the user experience through seamless comparison, buying, and management of insurance policies with the help of mobile applications, artificial intelligence, and big data analytics.

Another fueling factor contributing to this shift is modern consumer preferences for digital touchpoints over traditional ones, driven by ease of access to information and handling anytime, anywhere transactions. Also, online insurance operators must bear much lower overheads, which in turn may lead to more competitive pricing and increased value. The use of advanced analytics in delivering bespoke insurance solutions adds several dimensions to customer satisfaction and engagement, supported by regulatory support and the emergence of insurtech start-ups, unveiling new business models and market coverage. These factors create a dynamic and constantly evolving online insurance environment that responds to the heightened demands for more accessible and relevantly tailored insurance products.

Online insurance refers to buying and managing insurance policies using online avenues, such as websites or mobile phones. It offers convenience in acquiring quotations, making comparisons, and executing transactions online, often much quicker and at greater flexibility than conventional methods. In May 2024, NEXT Insurance, the technology-first insurance company changing small business insurance, announced a game-changing, tech-enabled solution that will fundamentally alter the insurance experience. By applying NEXT's AI-driven proprietary platform and underwriting knowledge base, the new solution offers instant, accurate, and customized insurance quotes, freeing customers from valuable time otherwise spent on a time-consuming application.

Rising Integration of Advanced Technology in the Insurance Sector

Advanced technologies integrated into the insurance sector are dramatically changing the face of insurance. Improvement in efficiencies across the board and enhancements in customer experiences mark this new face. AI and machine learning make underwriting and claims processing much more efficient, with strong risk assessment and fraud detection features. Big data analytics allow insurers to optimize risk models and create more precise product differentiation to meet individual needs. Meanwhile, blockchain offers greater transparency and safety, especially in claims management or fraud prevention. IoT makes it possible to offer real-time monitoring and personalized insurance solutions, RPA reduces the administrative workload by taking over routine tasks, thus releasing more time to focus on strategic activities.

In July 2024, Lemonade, the insurance company powered by AI and driven by social impact, announced the launch of Buildings and Contents insurance in the United Kingdom. Building on the company's home insurance offerings, homeowners throughout the United Kingdom can buy extensive coverage for their homes and belongings. As digital platforms evolve, their further growth and development contribute to the creation of a more integrated and customer-centric experience while at the same time making cybersecurity protections more crucial in protecting sensitive data. When pulled together, such advances optimize operational efficiency and how insurers interact and serve their clients.

Surge in Demand for Personalized Insurance Products to Boost the Market Growth

Today's consumers increasingly require personalized insurance products tailored to their tastes and preferences. The demand for personalization can be well met with online insurance platforms using advanced technologies that offer highly personalized solutions. The platform captures information on consumer behavior, risk profiles, and market trends and can thus provide a sound basis for analytics. With this information, AI plays a very active role in its processing and interpretation to enable insurers to offer bespoke products for each client's needs. Whereas initially, there was some concern around the convenience of digital interactions, this has been overcome by the evolution of digital tools and moving away from physical exchanges of data. The outcome is that it is easier, more accessible, and user-friendly. In July 2024, ICICI Lombard, one of India's leading private general insurers, announced the launch of its revolutionary health insurance product, Elevate. Powered by new-age AI, Elevate is a first-of-its-kind health product with state-of-the-art features and add-ons that will offer personalized solutions to even nuisance health issues under the compelling need for a dynamic lifestyle, unforeseen medical emergencies, and medical inflation. Insurance simulation tools, for instance, permit the dynamic redesign of products; the latter are thus much more relevant and attractive. The insurers can thus expect a noticeable improvement in the volume of clients and their respective satisfaction levels due to the possibility of offering customized solutions that better match their needs.

Health Insurance to Dominate the Online Insurance Market

The health insurance segment dominates the online insurance market, primarily driven by ever-increasing costs of healthcare, increased awareness about health insurance, and regular government initiatives for insurance. With rising costs, more people seek comprehensive health insurance to cover themselves against financial risks and ensure quality care. This increased awareness is supported by government policies aimed at expanding health insurance coverage, including subsidies and incentives to encourage more people to invest in health insurance. These factors together combine to promise huge and robust growth for the health insurance segment, making it the largest and most vibrant area of online insurance. This growth is expected to continue as more emphasis is laid on preventive care and personalized health plans facilitated by advanced digital tools throughout the forecast period. In February 2024, AXA - Global Healthcare launched a healthcare payment card, a truly innovative, fully virtual service at the fingertips of customers and clients for the first time that will simplify the claims process. The healthcare payment card provides members with a digital wallet that they can store and access with ease needed to use their international healthcare insurance policy.

The life insurance segment is rising as one of the major growth areas in the global online insurance market, and several factors propel it. Increasing disposable incomes across regions are enabling more people to invest in life insurance for security or financial planning purposes. At the same time, lifestyles have changed, and people are more aware of long-term financial stability and, thus, estate planning, which calls for better interest in life insurance. Moreover, increasing awareness concerning the benefits of life insurance, such as income replacement, debt covering, and investment, made it one of the more popular types of policies.

North America Dominates Online Insurance Market Share

North America dominated the share of the global insurance online market with the highest revenue. The leadership in North America is largely dominant, considering advanced technological infrastructure, compelling internet penetration, and the fast-growing reach of digital platforms among its citizens. Besides, North America market has an established insurance sector with tech-savvy consumers who increasingly desire convenience and efficiency regarding online insurance solutions. A strong regulatory framework for the region, coupled with innovative developments of digital tools, reinforces its market position for continued growth and development in the online insurance market. In 2024, the Cleveland Guardians and Progressive Insurance are announcing a new 13-year deal that will keep Progressive as the team's official insurance provider. Also, Progressive Field will remain the home of Guardians baseball through the 2036 season.

Asia-Pacific is increasingly gaining momentum as a major online insurance market, fully embarked on accelerated economic development and digital growth. Powered by internet penetration, the wide usage of smartphones, and growing mobile connectivity, online insurance solutions are being taken in the region at an unparalleled rate. With improving disposable incomes, a burgeoning middle-class is driving the demand for affordable and accessible insurance products.

Future Market Scenario (2024 - 2031F)

Advancements in data analytics and artificial intelligence will create highly personalized insurance products, tailored to the needs and risk profiles.

The integration of Internet of Things devices shall enable real-time monitoring and shall present a more accurate risk assessment for more tailored and dynamic insurance.

Evolving regulations and compliance standards will influence how online insurance companies operate, especially regarding data privacy, consumer protection, and cross-border transactions.

Blockchain technology will be more utilized due to its potential to promote greater transparency, reduce fraudulent cases, and accelerate claims processing through decentralized ledgers.

Key Players Landscape and Outlook

Key players in the online insurance market are aggressively working on enhancing their offerings and establishing their presence across the globe. Major insurers continue to invest multi-million dollars in developing the latest technologies, such as artificial intelligence and machine learning, and others, which help them automate processes, fine-tune their risk assessment, and enhance the overall customer experience. The market is fiercely competitive, with established companies and new entrants competing for a chunk of the market share. Firms increasingly deploy strategic partnerships and acquisitions to strengthen their positions in a bid to understand new capabilities, access wider customer bases, and drive innovation. It means that, in times to come, the integration of technological advancement along with strategic growth initiatives will play a vital role in molding the future landscape of online insurance.

In July 2024, Allianz announced to acquire at least 51% of the shares in leading insurer Income Insurance. This acquisition in the fast-growing Singapore insurance market would bring Allianz from the 9th to the 4th largest composite insurer in Asia.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Product and Market Intelligence
• 4.2. Mode of Brand Awareness
• 4.3. Factors Considered in Purchase Decisions
  • 4.3.1. Insurance Type
  • 4.3.2. Premium Costs
  • 4.3.3. Sum Assured
  • 4.3.4. Claim Settlement Ratio
  • 4.3.5. Payment Options
  • 4.3.6. Term of Coverage
  • 4.3.7. Availability of Discounts
• 4.4. Customer Support
• 4.5. Consideration of Privacy and Regulations

5. Global Online Insurance Market Outlook, 2017-2031F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Product Type
    • 5.2.1.1. Life Insurance
    • 5.2.1.2. Health Insurance
    • 5.2.1.3. Auto Insurance
    • 5.2.1.4. Travel Insurance
    • 5.2.1.5. Others
  • 5.2.2. By Distribution Channel
    • 5.2.2.1. Direct-to-Consumer
    • 5.2.2.2. Insurance Agents
    • 5.2.2.3. Online Aggregators
    • 5.2.2.4. Banks and Financial Institutions
  • 5.2.3. By Tenure
    • 5.2.3.1. Less Than 1 year
    • 5.2.3.2. 1-10 years
    • 5.2.3.3. 10-20 years
    • 5.2.3.4. 20-30 years
    • 5.2.3.5. More Than 30 years
  • 5.2.4. By Policy Term
    • 5.2.4.1. Short-Term Policies
    • 5.2.4.2. Long-Term Policies
    • 5.2.4.3. Pay-As-You-Go Policies
    • 5.2.4.4. Subscription-Based Policies
    • 5.2.4.5. Single-Premium Policies
  • 5.2.5. By Customer Type
    • 5.2.5.1. Individual
    • 5.2.5.2. Business
    • 5.2.5.3. Government
  • 5.2.6. By Region
    • 5.2.6.1. North America
    • 5.2.6.2. Europe
    • 5.2.6.3. Asia-Pacific
    • 5.2.6.4. South America
    • 5.2.6.5. Middle East and Africa
  • 5.2.7. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2023)
• 5.3. Market Map Analysis, 2023
  • 5.3.1. By Product Type
  • 5.3.2. By Distribution Channel
  • 5.3.3. By Tenure
  • 5.3.4. By Policy Term
  • 5.3.5. By Customer Type
  • 5.3.6. By Region

6. North America Online Insurance Market Outlook, 2017-2031F*

• 6.1. Market Size Analysis & Forecast
  • 6.1.1. By Value
• 6.2. Market Share Analysis & Forecast
  • 6.2.1. By Product Type
    • 6.2.1.1. Life insurance
    • 6.2.1.2. Health Insurance
    • 6.2.1.3. Auto Insurance
    • 6.2.1.4. Travel Insurance
    • 6.2.1.5. Others
  • 6.2.2. By Distribution Channel
    • 6.2.2.1. Direct-to-Consumer
    • 6.2.2.2. Insurance Agents
    • 6.2.2.3. Online Aggregators
    • 6.2.2.4. Banks and Financial Institutions
  • 6.2.3. By Tenure
    • 6.2.3.1. Less Than 1 year
    • 6.2.3.2. 1-10 years
    • 6.2.3.3. 10-20 years
    • 6.2.3.4. 20-30 years
    • 6.2.3.5. More Than 30 years
  • 6.2.4. By Policy Term
    • 6.2.4.1. Short-Term Policies
    • 6.2.4.2. Long-Term Policies
    • 6.2.4.3. Pay-As-You-Go Policies
    • 6.2.4.4. Subscription-Based Policies
    • 6.2.4.5. Single-Premium Policies
  • 6.2.5. By Customer Type
    • 6.2.5.1. Individual
    • 6.2.5.2. Business
    • 6.2.5.3. Government
  • 6.2.6. By Country Share
    • 6.2.6.1. United States
    • 6.2.6.2. Canada
    • 6.2.6.3. Mexico
• 6.3. Country Market Assessment
  • 6.3.1. United States Online Insurance Market Outlook, 2017-2031F*
    • 6.3.1.1. Market Size Analysis & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share Analysis & Forecast
      • 6.3.1.2.1. By Product Type
        • 6.3.1.2.1.1. Life insurance
        • 6.3.1.2.1.2. Health Insurance
        • 6.3.1.2.1.3. Auto Insurance
        • 6.3.1.2.1.4. Travel Insurance
        • 6.3.1.2.1.5. Others
      • 6.3.1.2.2. By Distribution Channel
        • 6.3.1.2.2.1. Direct-to-Consumer
        • 6.3.1.2.2.2. Insurance Agents
        • 6.3.1.2.2.3. Online Aggregators
        • 6.3.1.2.2.4. Banks and Financial Institutions
      • 6.3.1.2.3. By Tenure
        • 6.3.1.2.3.1. Short-Term Policies
        • 6.3.1.2.3.2. Long-Term Policies
        • 6.3.1.2.3.3. Pay-As-You-Go Policies
        • 6.3.1.2.3.4. Subscription-Based Policies
        • 6.3.1.2.3.5. Single-Premium Policies
      • 6.3.1.2.4. By Policy Term
        • 6.3.1.2.4.1. Short-Term Policies
        • 6.3.1.2.4.2. Long-Term Policies
        • 6.3.1.2.4.3. Pay-As-You-Go Policies
        • 6.3.1.2.4.4. Subscription-Based Policies
        • 6.3.1.2.4.5. Single-Premium Policies
      • 6.3.1.2.5. By Customer Type
        • 6.3.1.2.5.1. Individual
        • 6.3.1.2.5.2. Business
        • 6.3.1.2.5.3. Government
  • 6.3.2. Canada
  • 6.3.3. Mexico

All segments will be provided for all regions and countries covered

7. Europe Online Insurance Market Outlook, 2017-2031F

• 7.1. Germany
• 7.2. France
• 7.3. Italy
• 7.4. United Kingdom
• 7.5. Russia
• 7.6. Netherlands
• 7.7. Spain
• 7.8. Turkey
• 7.9. Poland

8. Asia-Pacific Online Insurance Market Outlook, 2017-2031F

• 8.1. India
• 8.2. China
• 8.3. Japan
• 8.4. Australia
• 8.5. Vietnam
• 8.6. South Korea
• 8.7. Indonesia
• 8.8. Philippines

9. South America Online Insurance Market Outlook, 2017-2031F

• 9.1. Brazil
• 9.2. Argentina

10. Middle East and Africa Online Insurance Market Outlook, 2017-2031F

• 10.1. Saudi Arabia
• 10.2. UAE
• 10.3. South Africa

11. Demand Supply Analysis

12. Value Chain Analysis

13. Porter's Five Forces Analysis

14. PESTLE Analysis

15. Premium Cost Analysis

16. Market Dynamics

• 16.1. Market Drivers
• 16.2. Market Challenges

17. Market Trends and Developments

18. Case Studies

19. Competitive Landscape

• 19.1. Competition Matrix of Top 5 Market Leaders
• 19.2. SWOT Analysis for Top 5 Players
• 19.3. Key Players Landscape for Top 10 Market Players
  • 19.3.1. The Progressive Corporation
    • 19.3.1.1. Company Details
    • 19.3.1.2. Key Management Personnel
    • 19.3.1.3. Products and Services
    • 19.3.1.4. Financials (As Reported)
    • 19.3.1.5. Key Market Focus and Geographical Presence
    • 19.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 19.3.2. American International Group Inc.
  • 19.3.3. Allianz SE
  • 19.3.4. Axa S.A.
  • 19.3.5. Metropolitan Life Insurance Company (MetLife)
  • 19.3.6. Allstate Insurance Company
  • 19.3.7. Lemonade Inc.
  • 19.3.8. Next Insurance Inc.
  • 19.3.9. Ping An Insurance Group Co of China Limited
  • 19.3.10. Acko General Insurance Limited

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

20. Strategic Recommendations

21. About Us and Disclaimer