外注化NOCサービス市場レポート：動向、予測、競合分析 (2031年まで)

世界の外注化NOCサービス市場の将来は、通信用NOCサービス、企業用NOCサービス、医療用NOCサービス市場に機会があり、有望視されています。世界の外注化NOCサービス市場は、2025年から2031年にかけて25.1%のCAGRで成長すると予想されています。この市場の主な促進要因は、ネットワークセキュリティに対する需要の高まり、クラウドサービスの採用の増加、リモートモニタリングのニーズの高まりです。

• Lucintelの予測では、種類別では次世代ネットワークNOCサービスが、高度な自動化とセキュリティに対する需要の増加により、予測期間中に高い成長を遂げる見込みです。
• 用途別では、ネットワーク需要の高まりから通信用NOCサービスが最も高い成長が見込まれています。
• 地域別では、通信事業者の拡大により北米が予測期間中最も高い成長が見込まれています。

外注化NOCサービス市場の新たな動向

外注化NOCサービス市場では、技術の進歩、コスト効率のニーズ、ネットワークセキュリティへの注目の高まりなどを背景に、いくつかの新たな動向が生まれています。これらの動向は業界情勢を再構築し、さまざまな業界に新たな機会をもたらしています。

• AIと自動化の統合：NOCサービスへの人工知能と自動化の統合は、最も重要な動向のひとつです。これにより、プロアクティブなネットワーク監視、迅速なインシデント対応、運用効率の向上が可能になり、その過程で手作業による介入や人的ミスを減らすことができます。
• クラウドベースのNOCサービス：クラウドベースのNOCソリューションへの移行がますます広まっています。これらのサービスは、柔軟性、拡張性、コスト削減を提供し、企業が高いレベルのサービスアップタイムとセキュリティを維持しながら、ネットワークインフラをリモートで監視することを可能にします。
• サイバーセキュリティの焦点：サイバーセキュリティの脅威が高度化するにつれて、外注NOCサービスの外注化とネットワークセキュリティとの関連性が高まっています。プロバイダーは、脅威検出、マルウェア分析、脆弱性管理などの高度なセキュリティツールやサービスを統合し、進化するサイバー脅威からネットワークを保護しています。
• 24時間365日のネットワーク監視：24時間体制のネットワーク・モニタリングに対する需要は増加の一途をたどっています。特にアップタイムが重要な業界では、ネットワークが継続的に稼働し、ダウンタイムを最小限に抑え、サービスデリバリーを向上させるために、外注化NOCサービスに頼る企業が増えています。
• マネージド・サービスの統合：外注化NOCサービスと他のマネージドITサービスとの融合が注目を集めています。企業は、NOC監視だけでなく、データバックアップ、ディザスタリカバリ、ITサポートなどを含む包括的なサービスパッケージを求め、運用の合理化とベンダー管理の複雑さの軽減を図っています。

こうした新たな動向は、外注化NOCサービス市場が、自動化、セキュリティ、包括的なサービス提供に重点を置いて進化していることを示しています。こうした動向の進展は、企業の業務効率の向上、ネットワーク・セキュリティの強化、費用対効果の高いソリューションの推進に役立つと思われます。

外注化NOCサービス市場の最近の動向

外注化NOCサービス市場の最近の動向は、技術革新、24時間365日のネットワーク監視に対する需要の高まり、サイバーセキュリティに対する懸念の高まりによってもたらされています。こうした開発は市場を再形成し、業務効率を高め、サービスプロバイダーに新たな成長機会を提供しています。

• NOCサービスにおけるAIと自動化：サービスプロバイダーはNOCサービスにAIと自動化を取り入れています。これらの技術革新は、ルーチン・タスクの自動化、ネットワーク問題の迅速な特定、ネットワーク管理へのプロアクティブ・アプローチの確保に役立っています。この開発により、効率が向上し、人為的ミスの可能性が減少します。
• クラウドベースのソリューションへのシフト：クラウドベースNOCサービスの動向は顕著であり、企業はより柔軟でスケーラビリティのあるネットワークをリモートで監視・管理することができます。このようなソリューションは、コストを削減し、運用効率を向上させ、世界・ビジネスにより高いアクセシビリティを提供します。
• サイバーセキュリティ統合への需要の高まり：サイバー脅威の増加により、強力なサイバーセキュリティ機能を組み込んだNOCサービスへの需要が高まっています。これには、脅威モニタリング、インシデントレスポンス、脆弱性管理などが含まれ、拡大するサイバーリスクからネットワークを保護するのに役立ちます。
• ネットワーク管理のためのリアルタイムデータ分析：NOCサービスでは、リアルタイムのデータ分析が普及しています。データの洞察を活用することで、NOCプロバイダーはより効率的で迅速なサービスを提供し、トラブルシューティング、パフォーマンスの最適化、予知保全を迅速に行うことができます。
• 24時間365日の監視サービスの拡大：ビジネスが世界に展開されるようになり、中断のないネットワークサービスへのニーズが高まっています。NOCプロバイダーは、特にミッション・クリティカルな分野において、ネットワークのアップタイムを確保し、あらゆる中断を防ぐために、継続的な監視とサポートを提供することで対応しています。

これらの主な発展は、外注化NOCサービス市場の継続的な変貌を浮き彫りにしています。このような開発が進むにつれ、企業はネットワーク・パフォーマンスの向上、ダウンタイムの削減、サイバーセキュリティ・リスクの軽減を実現しながら、より費用対効果の高い柔軟なサービスを提供できるようになるでしょう。

目次

第1章 エグゼクティブサマリー

第2章 世界の外注化NOCサービス市場：市場力学

• イントロダクション、背景、分類
• サプライチェーン
• 業界の促進要因と課題

第3章 市場動向と予測分析 (2019年～2031年)

• マクロ経済動向 (2019～2024年) と予測 (2025～2031年)
• 世界の外注化NOCサービス市場の動向 (2019～2024年) と予測 (2025～2031年)
• 世界の外注化NOCサービス市場：種類別
  • 従来型ネットワークNOCサービス
  • IP・次世代ネットワークNOCサービス
  • ワイヤレスNOCサービス
• 世界の外注化NOCサービス市場：用途別
  • 通信用NOCサービス
  • 企業用NOCサービス
  • 医療用NOCサービス
  • その他

第4章 地域別の市場動向と予測分析 (2019年～2031年)

• 世界の外注化NOCサービス市場：地域別
• 北米の外注化NOCサービス市場
• 欧州の外注化NOCサービス市場
• アジア太平洋の外注化NOCサービス市場
• その他地域の外注化NOCサービス市場

第5章 競合分析

• 製品ポートフォリオ分析
• 運用統合
• ポーターのファイブフォース分析

第6章 成長機会と戦略分析

• 成長機会分析
  • 世界の外注化NOCサービス市場の成長機会：種類別
  • 世界の外注化NOCサービス市場の成長機会：用途別
  • 世界の外注化NOCサービス市場の成長機会：地域別
• 世界の外注化NOCサービス市場の新たな動向
• 戦略的分析
  • 新製品の開発
  • 世界の外注化NOCサービス市場の生産能力拡大
  • 世界の外注化NOCサービス市場における企業合併・買収 (M&A)、合弁事業
  • 認証とライセンシング

第7章 主要企業のプロファイル

• ScienceSoft
• INOC
• iGLASS Networks
• Emapta
• HEX64
• TailWind
• ExterNetworks
• GCX
• Kaseya
• Zen Networks

The future of the global outsourced NOC service market looks promising with opportunities in the telecommunications NOC service, enterprise NOC service, and healthcare NOC service markets. The global outsourced NOC service market is expected to grow with a CAGR of 25.1% from 2025 to 2031. The major drivers for this market are the increasing demand for network security, the rising adoption of cloud services, and the growing need for remote monitoring.

• Lucintel forecasts that, within the type category, next-generation network NOC service is expected to witness higher growth over the forecast period due to the increasing demand for advanced automation and security.
• Within the application category, telecommunications NOC service is expected to witness the highest growth due to the rising network demand.
• In terms of region, North America is expected to witness the highest growth over the forecast period due to the increasing telecom expansion.

Emerging Trends in the Outsourced NOC Service Market

The outsourced NOC service market is experiencing several emerging trends driven by technological advancements, cost-efficiency needs, and an increasing focus on network security. These trends are reshaping the landscape and driving new opportunities across various industries.

• AI and Automation Integration: The integration of artificial intelligence and automation into NOC services is one of the most significant trends. It allows for proactive network monitoring, faster incident response, and improved operational efficiency, reducing manual intervention and human error in the process.
• Cloud-Based NOC Services: The shift towards cloud-based NOC solutions is becoming more prevalent. These services offer flexibility, scalability, and cost savings, enabling businesses to monitor their network infrastructure remotely while maintaining high levels of service uptime and security.
• Cybersecurity Focus: As cybersecurity threats grow in sophistication, the outsourcing of NOC services is increasingly linked to network security. Providers are integrating advanced security tools and services, including threat detection, malware analysis, and vulnerability management, to protect networks from evolving cyber threats.
• 24/7 Network Monitoring: The demand for round-the-clock network monitoring continues to grow. Businesses are increasingly relying on outsourced NOC services to ensure that their networks are continually operational, minimizing downtime and improving service delivery, particularly in industries where uptime is critical.
• Managed Services Integration: The convergence of outsourced NOC services with other managed IT services is gaining traction. Companies are seeking comprehensive service packages that include not only NOC monitoring but also data backup, disaster recovery, and IT support to streamline operations and reduce vendor management complexities.

These emerging trends indicate that the outsourced NOC service market is evolving with a focus on automation, security, and comprehensive service offerings. As these trends continue to develop, they will help companies improve operational efficiency, enhance network security, and drive cost-effective solutions.

Recent Developments in the Outsourced NOC Service Market

Recent developments in the outsourced NOC service market are being driven by technological innovation, a growing demand for 24/7 network monitoring, and increasing cybersecurity concerns. These developments are reshaping the market, enhancing operational efficiency, and offering new growth opportunities for service providers.

• AI and Automation in NOC Services: Service providers are incorporating AI and automation into their NOC offerings. These innovations help automate routine tasks, identify network issues faster, and ensure a proactive approach to network management. This development improves efficiency and reduces the likelihood of human error.
• Shift Toward Cloud-Based Solutions: There is a noticeable trend toward cloud-based NOC services, allowing businesses to remotely monitor and manage their networks with more flexibility and scalability. These solutions lower costs, improve operational efficiency, and provide greater accessibility for global businesses.
• Increased Demand for Cybersecurity Integration: The rise of cyber threats has led to increased demand for NOC services that incorporate strong cybersecurity features. This includes threat monitoring, incident response, and vulnerability management, helping businesses safeguard their networks from growing cyber risks.
• Real-Time Data Analytics for Network Management: The use of real-time data analytics has gained traction in NOC services. By leveraging data insights, NOC providers can offer more efficient and responsive services, allowing for faster troubleshooting, performance optimization, and predictive maintenance.
• Expansion of 24/7 Monitoring Services: With businesses increasingly operating globally, the need for uninterrupted network service has grown. NOC providers are responding by offering continuous monitoring and support to ensure network uptime and prevent any disruptions, especially in mission-critical sectors.

These key developments highlight the ongoing transformation of the outsourced NOC service market. As these developments continue, they will help businesses enhance network performance, reduce downtime, and mitigate cybersecurity risks while providing more cost-effective and flexible service offerings.

Strategic Growth Opportunities in the Outsourced NOC Service Market

Strategic growth opportunities in the outsourced NOC service market are abundant, driven by technological advancements, a need for operational efficiency, and increasing demand for cybersecurity. These opportunities provide a way for service providers to expand their offerings and address the evolving needs of businesses globally.

• Cybersecurity-Driven NOC Services: Given the rise in cyber threats, integrating advanced security tools into NOC services presents significant growth opportunities. Providers can offer specialized services like threat monitoring, data encryption, and incident response to meet the growing demand for cybersecurity.
• SME Focused NOC Solutions: Small and medium-sized enterprises (SMEs) are increasingly seeking affordable outsourced NOC services. By offering scalable, cost-effective packages, NOC providers can tap into the growing SME market, helping businesses of all sizes improve network management without high upfront costs.
• AI and Automation in Network Management: AI-powered NOC services that offer automated monitoring and issue resolution are becoming highly sought after. This provides service providers an opportunity to offer highly efficient, predictive, and cost-effective services that reduce operational costs for businesses.
• Cloud Integration: As more companies transition to the cloud, the demand for cloud-based NOC services is increasing. By offering flexible, scalable NOC solutions that integrate with cloud infrastructures, providers can capture a growing segment of businesses moving to the cloud.
• Cross-Industry Applications: NOC services can be tailored for specific industries such as healthcare, finance, and manufacturing. By offering specialized solutions that address unique industry needs, NOC providers can cater to a wider range of clients and expand their service offerings.

These growth opportunities highlight the diverse ways the outsourced NOC service market can expand. By focusing on cybersecurity, automation, cloud services, and industry-specific solutions, providers can capture new segments and enhance service offerings, positioning themselves for long-term growth.

Outsourced NOC Service Market Driver and Challenges

The outsourced NOC service market is shaped by various technological, economic, and regulatory factors. While the market is driven by innovations in automation, cloud computing, and cybersecurity, there are challenges related to costs, skills gaps, and regulatory complexities.

The factors responsible for driving the outsourced noc service market include:

1. Automation and AI Advancements: The growing adoption of AI and automation in network management is a key driver, improving operational efficiency and reducing human error. These technologies allow for more accurate, real-time network monitoring, enhancing service reliability.

2. Cost Reduction and Efficiency: Outsourcing NOC services enables companies to reduce in-house IT management costs while improving network uptime. This cost-efficiency is driving businesses, particularly SMEs, to turn to outsourced solutions.

3. Cybersecurity Threats: With the increase in cyber threats, businesses are turning to NOC providers that offer integrated security solutions. These services help protect networks from external threats, fueling demand for outsourced NOC services.

4. Growing Demand for 24/7 Monitoring: The global nature of business operations requires constant network monitoring. Companies are increasingly outsourcing NOC services to ensure that their networks are continuously monitored, reducing the risk of downtime or service interruptions.

5. Cloud Adoption: As companies move to cloud-based infrastructures, there is a growing need for outsourced NOC services that can manage and monitor these cloud networks efficiently. This is driving the market forward as businesses seek scalable, cloud-integrated solutions.

Challenges in the outsourced noc service market are:

1. High Initial Costs: The upfront costs associated with outsourcing NOC services, particularly for small businesses, can be a challenge. While long-term savings are often realized, initial investments may deter some companies from outsourcing their network operations.

2. Talent Shortage: The demand for skilled NOC professionals is high, and a shortage of qualified talent can limit the ability of service providers to meet market demands effectively. Training and retaining skilled workers remain a significant challenge.

3. Data Privacy and Compliance: With increasing concerns over data privacy, regulatory requirements for NOC services are becoming more complex. Companies must navigate these regulations carefully, which can impact their ability to provide seamless and cost-effective outsourced solutions.

The drivers and challenges facing the outsourced NOC service market highlight both the opportunities for growth and the obstacles that must be overcome.

List of Outsourced NOC Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies outsourced NOC service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the outsourced NOC service companies profiled in this report include-

• ScienceSoft
• INOC
• iGLASS Networks
• Emapta
• HEX64
• TailWind
• ExterNetworks
• GCX
• Kaseya
• Zen Networks

Outsourced NOC Service Market by Segment

The study includes a forecast for the global outsourced NOC service market by type, application, and region.

Outsourced NOC Service Market by Type [Value from 2019 to 2031]:

• Traditional Network NOC Services
• IP & Next-Generation Network NOC Services
• Wireless NOC Services

Outsourced NOC Service Market by Application [Value from 2019 to 2031]:

• Telecommunications NOC Services
• Enterprise NOC Services
• Healthcare NOC Services
• Others

Outsourced NOC Service Market by Region [Value from 2019 to 2031]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

Country Wise Outlook for the Outsourced NOC Service Market

The outsourced NOC (Network Operations Center) service market has been evolving rapidly across key global regions. As businesses increasingly prioritize network uptime and efficient operations, the demand for outsourced NOC services has surged. This shift is driven by advancements in technology, cost optimization strategies, and the growing complexity of network infrastructures.

• United States: In the United States, the outsourced NOC service market has witnessed a shift towards advanced automation and AI-driven network monitoring. Companies are adopting NOC services for 24/7 network surveillance, improved network security, and faster response times, driving the demand for more sophisticated services in sectors like IT, healthcare, and finance.
• China: China's outsourced NOC market is expanding as businesses continue to digitize and the government focuses on enhancing its technological infrastructure. The demand for outsourced NOC services is driven by increasing data traffic and the need for network reliability, particularly in manufacturing, e-commerce, and telecommunications industries.
• Germany: Germany's market is shaped by high demand for robust cybersecurity and data privacy solutions. As the country strengthens its digital economy, the need for efficient network monitoring and management is growing. Outsourced NOC services are increasingly integrated into industry sectors like automotive, finance, and industrial manufacturing.
• India: In India, the outsourced NOC service market is expanding rapidly, driven by cost-effective solutions and a growing IT sector. The demand is especially high in startups and small businesses seeking to minimize operational costs while maintaining optimal network performance, creating opportunities for both global and local NOC service providers.
• Japan: Japan is focusing on automation and AI to enhance its outsourced NOC services. With the increasing need for efficient network management in sectors like automotive, manufacturing, and telecommunications, the market is growing as Japanese firms seek to outsource operations to improve service quality and reduce in-house IT management costs.

Features of the Global Outsourced NOC Service Market

Market Size Estimates: Outsourced NOC service market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.

Segmentation Analysis: Outsourced NOC service market size by type, application, and region in terms of value ($B).

Regional Analysis: Outsourced NOC service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the outsourced NOC service market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the outsourced NOC service market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

This report answers following 11 key questions:

• Q.1. What are some of the most promising, high-growth opportunities for the outsourced NOC service market by type (traditional network NOC services, ip and next-generation network NOC services, and wireless NOC services), application (telecommunications NOC services, enterprise NOC services, healthcare NOC services, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
• Q.2. Which segments will grow at a faster pace and why?
• Q.3. Which region will grow at a faster pace and why?
• Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
• Q.5. What are the business risks and competitive threats in this market?
• Q.6. What are the emerging trends in this market and the reasons behind them?
• Q.7. What are some of the changing demands of customers in the market?
• Q.8. What are the new developments in the market? Which companies are leading these developments?
• Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
• Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
• Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Outsourced NOC Service Market : Market Dynamics

• 2.1: Introduction, Background, and Classifications
• 2.2: Supply Chain
• 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2019 to 2031

• 3.1. Macroeconomic Trends (2019-2024) and Forecast (2025-2031)
• 3.2. Global Outsourced NOC Service Market Trends (2019-2024) and Forecast (2025-2031)
• 3.3: Global Outsourced NOC Service Market by Type
  • 3.3.1: Traditional Network NOC Services
  • 3.3.2: IP and Next-generation Network NOC Services
  • 3.3.3: Wireless NOC Services
• 3.4: Global Outsourced NOC Service Market by Application
  • 3.4.1: Telecommunications NOC Services
  • 3.4.2: Enterprise NOC Services
  • 3.4.3: Healthcare NOC Services
  • 3.4.4: Others

4. Market Trends and Forecast Analysis by Region from 2019 to 2031

• 4.1: Global Outsourced NOC Service Market by Region
• 4.2: North American Outsourced NOC Service Market
  • 4.2.1: North American Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.2.2: North American Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.3: European Outsourced NOC Service Market
  • 4.3.1: European Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.3.2: European Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.4: APAC Outsourced NOC Service Market
  • 4.4.1: APAC Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.4.2: APAC Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.5: ROW Outsourced NOC Service Market
  • 4.5.1: ROW Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.5.2: ROW Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others

5. Competitor Analysis

• 5.1: Product Portfolio Analysis
• 5.2: Operational Integration
• 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

• 6.1: Growth Opportunity Analysis
  • 6.1.1: Growth Opportunities for the Global Outsourced NOC Service Market by Type
  • 6.1.2: Growth Opportunities for the Global Outsourced NOC Service Market by Application
  • 6.1.3: Growth Opportunities for the Global Outsourced NOC Service Market by Region
• 6.2: Emerging Trends in the Global Outsourced NOC Service Market
• 6.3: Strategic Analysis
  • 6.3.1: New Product Development
  • 6.3.2: Capacity Expansion of the Global Outsourced NOC Service Market
  • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Outsourced NOC Service Market
  • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

• 7.1: ScienceSoft
• 7.2: INOC
• 7.3: iGLASS Networks
• 7.4: Emapta
• 7.5: HEX64
• 7.6: TailWind
• 7.7: ExterNetworks
• 7.8: GCX
• 7.9: Kaseya
• 7.10: Zen Networks