市場調査レポート
商品コード
1353239

デジタルBSSの世界市場規模、シェア、業界動向分析レポート:提供サービス別、業界別、地域別展望と予測、2023年~2030年

Global Digital BSS Market Size, Share & Industry Trends Analysis Report By Offering, By Vertical, By Regional Outlook and Forecast, 2023 - 2030

出版日: | 発行: KBV Research | ページ情報: 英文 325 Pages | 納期: 即納可能 即納可能とは

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
デジタルBSSの世界市場規模、シェア、業界動向分析レポート:提供サービス別、業界別、地域別展望と予測、2023年~2030年
出版日: 2023年08月31日
発行: KBV Research
ページ情報: 英文 325 Pages
納期: 即納可能 即納可能とは
  • 全表示
  • 概要
  • 図表
  • 目次
概要

デジタルBSS市場規模は2030年までに165億米ドルに達すると予測され、予測期間中のCAGRは16.4%の市場成長率で上昇する見込みです。

KBVカーディナル・マトリックスに掲載された分析によると、アクセンチュアplcが同市場におけるトップランナーです。IBM Corporation、Nokia Corporation、Huawei Technologies Co.Ltd.などの企業は、市場における主要なイノベーターです。2022年2月、ノキアはキンドリルと協業し、産業グレードの信頼性と安全性を備えたLTEおよび5Gプライベート・ワイヤレス・ネットワーキングにより、企業顧客のデジタル変革を後押しします。

市場成長要因

コンバージェント課金システムの受け入れ拡大

ポストペイドやプリペイド・サービスなど、市場セグメントや製品の種類に関係なく、デジタルBSSはコンバージェント課金システムの成長に不可欠です。請求のための単一の顧客請求書には、すべてのサービス料金が含まれ、消費者の包括的な情報を提供します。コンバージェント・ビリングは、マルチサービスのパッケージングと価格設定を可能にするため、事業者にいくつかのメリットを提供し、既存顧客に新しいサービスの追加を促し、創造的なサービス・バンドルで潜在顧客を引き付ける。予想される期間中、これは市場を大幅に活性化させると予想されます。その結果、市場は成長すると予想されます。

モダンでシンプルなデジタルBSSソリューションの利用可能性

洗練された使いやすいデジタル・ビジネスサポートシステム(BSS)ソリューションへの需要が高まっています。BSSソリューションのエンドユーザーにとっては、膨大な数のバックエンド活動を効率的に管理することが目標です。彼らは、完全でユーザーフレンドリーなデジタルビジネスサポートシステム(BSS)ソリューションを必要としています。通信業界では、ビジネス環境と競合情勢が劇的に変化しています。付加価値サービスを提供する特別な機会は、将来の破壊の触媒として機能する新技術、特に5Gによってもたらされています。バックエンド業務の生産性を高めるため、企業はBSS要件をカスタマイズしています。したがって、この市場は、CSPがデジタル・ビジネスサポートシステム(BSS)を大幅に展開することによって牽引されています。

市場抑制要因

電気通信事業者の専門知識不足によるデジタルBSSソリューションの導入不能

技術革新が加速するにつれ、人々の期待の高まりに応える必要性が高まっています。技術革新のスピードが速いため、通信事業者は進化する技術インフラに対応し、業務やビジネスプロセスを強化しなければならないです。しかし、競争の激しいこの業界では、電気通信事業者は、自社の中核となる強みに集中しながら、新しいインフラの計画、開発、導入の支援を求めています。通信事業者のデジタルBSSシステム導入に関する専門知識の不足など、複数の変数により、予測期間を通じて市場の拡大は鈍化する可能性があります。

業界別展望

業界別では、BFSI、ヘルスケア、IT&テレコム、小売&Eコマース、エネルギー&公益事業、市場セグメンテーション、メディア&エンターテインメント、その他に区分されます。2022年の市場では、通信分野が有望な成長率を確保しました。洗練された通信BSSは、オペレーションとワークフローを自動化することで、セールス&サポートを合理化します。通信事業者は、デジタルBSSスタックを導入することで、インタラクションデータを収集し、ターゲットを絞った消費者エンゲージメントを開発することができます。AIやディープラーニングを活用することで、ロイヤルティへの報奨、ネットワーク障害の解決、お得な情報の提供など、顧客のニーズを瞬時に満たすことができます。

サービスの展望

市場セグメンテーションは、ソリューションとサービスに区分されます。2022年の市場では、サービス分野が大きな収益シェアを獲得しました。クラウドベースのBSSシステムの利用とともに、関連サービスに対する組織のニーズが高まっています。ライセンシングとサポート、コンサルタント、インストール、トレーニングと教育、マネージドサービスのカテゴリーが市場のサービスを構成しています。CSPの大半がデジタルBSSプロバイダーのサービスを求めているのは、電気通信事業におけるデータの保存と管理により多くの技術的ノウハウが必要だからです。

ソリューションの展望

ソリューションは、収益・請求管理、顧客管理、受注管理、製品管理、その他に細分化されます。2022年には、収益・課金管理セグメントが市場で最大の収益シェアを記録しました。リアルタイムの消費者請求はBSSソリューションによって可能になり、提供されるサービスの種類と量に依存します。事業者は、収束型課金システムによって、支払いやサービス履行のために顧客やパートナーを簡単に取り込むことができます。この市場セグメントの成長は、収益・課金管理ソリューションの潜在的メリットに起因するところが大きいです。

サービスの展望

サービス分野では、市場はプロフェッショナルサービスとマネージドサービスに分けられます。2022年には、プロフェッショナルサービス分野が最も高い収益シェアで市場を独占しました。カスタムBSSソリューションは、経験豊富なサービスプロバイダーから提供され、各顧客の個別要件に合わせて作成されます。このレベルのカスタマイズにより、BSSシステムはより効率的かつ効果的になり、顧客の事業運営に密接にマッチするようになります。現在のシステム(CRMやERPなど)とBSSシステムをシームレスに統合するために、多くの企業は複雑なITインフラを構築しています。効率的なオペレーションとシームレスなデータフローを目標に、プロフェッショナルサービスプロバイダーはこれらのシステムを統合するエキスパートです。

地域別展望

地域別に見ると、市場は北米、欧州、アジア太平洋、ラテンアメリカ・中東・アフリカで分析されます。2022年には、北米地域が最大の収益シェアを獲得して市場をリードしました。同地域はデジタルインフラと技術開発が高度に発達しており、デジタルBSSソリューションの実装をサポートしています。競争力を維持し、摩擦のないデジタル体験を求める顧客の要求を満たすために、北米の企業はデジタルトランスフォーメーション活動をますます重視するようになっています。同地域のデジタルBSSソリューションに対する需要は、オンラインサービスの人気の高まりや、効果的な請求書発行・顧客管理システムの要件によっても促進されています。

目次

第1章 市場範囲と調査手法

  • 市場の定義
  • 目的
  • 市場範囲
  • セグメンテーション
  • 調査手法

第2章 市場の概要

  • 主なハイライト

第3章 市場概要

  • イントロダクション
    • 概要
      • 市場構成とシナリオ
  • 市場に影響を与える主な要因
    • 市場促進要因
    • 市場抑制要因

第4章 競合分析- 世界

  • KBV Cardinal Matrix
  • 最近の業界全体の戦略的展開
    • パートナーシップ、コラボレーション、および契約
    • 製品の発売と製品の拡大
    • 買収と合併
  • 市場シェア分析(2022年)
  • 主要成功戦略
    • 主な戦略
    • 主要な戦略的動き
  • ポーターのファイブフォース分析

第5章 世界のデジタルBSS市場:オファリング別

  • 世界のソリューション市場:地域別
  • 世界のデジタルBSS市場:ソリューションタイプ別
    • 世界の収益および請求管理市場:地域別
    • 世界の顧客管理市場:地域別
    • 世界の注文管理市場:地域別
    • 世界のプロダクトマネジメント市場:地域別
    • 世界のその他の市場:地域別
  • 世界のサービス市場:地域別
  • 世界のデジタルBSS市場:サービスの種類別
    • 世界のマネージドサービス市場:地域別
    • 世界のプロフェッショナルサービス市場:地域別

第6章 世界のデジタルBSS市場:業界別

  • 世界のBFSI市場:地域別
  • 世界のヘルスケア市場:地域別
  • 世界のITおよびテレコム市場:地域別
  • 世界の小売および電子商取引市場:地域別
  • 世界のエネルギーおよび公益事業市場:地域別
  • 世界の製造業市場:地域別
  • 世界のメディア&エンターテインメント市場:地域別
  • 世界のその他の市場:地域別

第7章 世界のデジタルBSS市場:地域別

  • 北米
    • 北米の市場:国別
      • 米国
      • カナダ
      • メキシコ
      • その他の北米地域
  • 欧州
    • 欧州の市場:国別
      • ドイツ
      • 英国
      • フランス
      • ロシア
      • スペイン
      • イタリア
      • その他の欧州地域
  • アジア太平洋
    • アジア太平洋の市場:国別
      • 中国
      • 日本
      • インド
      • 韓国
      • シンガポール
      • マレーシア
      • その他のアジア太平洋地域
  • ラテンアメリカ・中東・アフリカ
    • ラテンアメリカ・中東・アフリカの市場:国別
      • ブラジル
      • アルゼンチン
      • アラブ首長国連邦
      • サウジアラビア
      • 南アフリカ
      • ナイジェリア
      • その他のラテンアメリカ・中東・アフリカ地域

第8章 企業プロファイル

  • Ericsson AB
  • Amdocs Limited
  • Huawei Technologies Co, Ltd.(Huawei Investment & Holding Co., Ltd.)
  • Capgemini SE
  • Nokia Corporation
  • ZTE Corporation
  • Infosys Limited
  • Tata Consultancy Services Ltd
  • Accenture PLC
  • IBM Corporation

第9章 デジタルBSS市場の獲得必須事項

図表

LIST OF TABLES

  • TABLE 1 Global Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 2 Global Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 3 Partnerships, Collaborations and Agreements- Digital BSS Market
  • TABLE 4 Product Launches And Product Expansions- Digital BSS Market
  • TABLE 5 Acquisition and Mergers- Digital BSS Market
  • TABLE 6 Global Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 7 Global Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 8 Global Solution Market by Region, 2019 - 2022, USD Million
  • TABLE 9 Global Solution Market by Region, 2023 - 2030, USD Million
  • TABLE 10 Global Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 11 Global Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 12 Global Revenue & Billing Management Market by Region, 2019 - 2022, USD Million
  • TABLE 13 Global Revenue & Billing Management Market by Region, 2023 - 2030, USD Million
  • TABLE 14 Global Customer Management Market by Region, 2019 - 2022, USD Million
  • TABLE 15 Global Customer Management Market by Region, 2023 - 2030, USD Million
  • TABLE 16 Global Order Management Market by Region, 2019 - 2022, USD Million
  • TABLE 17 Global Order Management Market by Region, 2023 - 2030, USD Million
  • TABLE 18 Global Product Management Market by Region, 2019 - 2022, USD Million
  • TABLE 19 Global Product Management Market by Region, 2023 - 2030, USD Million
  • TABLE 20 Global Others Market by Region, 2019 - 2022, USD Million
  • TABLE 21 Global Others Market by Region, 2023 - 2030, USD Million
  • TABLE 22 Global Services Market by Region, 2019 - 2022, USD Million
  • TABLE 23 Global Services Market by Region, 2023 - 2030, USD Million
  • TABLE 24 Global Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 25 Global Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 26 Global Managed Services Market by Region, 2019 - 2022, USD Million
  • TABLE 27 Global Managed Services Market by Region, 2023 - 2030, USD Million
  • TABLE 28 Global Professional Services Market by Region, 2019 - 2022, USD Million
  • TABLE 29 Global Professional Services Market by Region, 2023 - 2030, USD Million
  • TABLE 30 Global Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 31 Global Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 32 Global BFSI Market by Region, 2019 - 2022, USD Million
  • TABLE 33 Global BFSI Market by Region, 2023 - 2030, USD Million
  • TABLE 34 Global Healthcare Market by Region, 2019 - 2022, USD Million
  • TABLE 35 Global Healthcare Market by Region, 2023 - 2030, USD Million
  • TABLE 36 Global IT & Telecom Market by Region, 2019 - 2022, USD Million
  • TABLE 37 Global IT & Telecom Market by Region, 2023 - 2030, USD Million
  • TABLE 38 Global Retail & Ecommerce Market by Region, 2019 - 2022, USD Million
  • TABLE 39 Global Retail & Ecommerce Market by Region, 2023 - 2030, USD Million
  • TABLE 40 Global Energy & Utilities Market by Region, 2019 - 2022, USD Million
  • TABLE 41 Global Energy & Utilities Market by Region, 2023 - 2030, USD Million
  • TABLE 42 Global Manufacturing Market by Region, 2019 - 2022, USD Million
  • TABLE 43 Global Manufacturing Market by Region, 2023 - 2030, USD Million
  • TABLE 44 Global Media & Entertainment Market by Region, 2019 - 2022, USD Million
  • TABLE 45 Global Media & Entertainment Market by Region, 2023 - 2030, USD Million
  • TABLE 46 Global Others Market by Region, 2019 - 2022, USD Million
  • TABLE 47 Global Others Market by Region, 2023 - 2030, USD Million
  • TABLE 48 Global Digital BSS Market by Region, 2019 - 2022, USD Million
  • TABLE 49 Global Digital BSS Market by Region, 2023 - 2030, USD Million
  • TABLE 50 North America Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 51 North America Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 52 North America Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 53 North America Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 54 North America Solution Market by Country, 2019 - 2022, USD Million
  • TABLE 55 North America Solution Market by Country, 2023 - 2030, USD Million
  • TABLE 56 North America Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 57 North America Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 58 North America Revenue & Billing Management Market by Country, 2019 - 2022, USD Million
  • TABLE 59 North America Revenue & Billing Management Market by Country, 2023 - 2030, USD Million
  • TABLE 60 North America Customer Management Market by Country, 2019 - 2022, USD Million
  • TABLE 61 North America Customer Management Market by Country, 2023 - 2030, USD Million
  • TABLE 62 North America Order Management Market by Country, 2019 - 2022, USD Million
  • TABLE 63 North America Order Management Market by Country, 2023 - 2030, USD Million
  • TABLE 64 North America Product Management Market by Country, 2019 - 2022, USD Million
  • TABLE 65 North America Product Management Market by Country, 2023 - 2030, USD Million
  • TABLE 66 North America Others Market by Country, 2019 - 2022, USD Million
  • TABLE 67 North America Others Market by Country, 2023 - 2030, USD Million
  • TABLE 68 North America Services Market by Country, 2019 - 2022, USD Million
  • TABLE 69 North America Services Market by Country, 2023 - 2030, USD Million
  • TABLE 70 North America Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 71 North America Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 72 North America Managed Services Market by Country, 2019 - 2022, USD Million
  • TABLE 73 North America Managed Services Market by Country, 2023 - 2030, USD Million
  • TABLE 74 North America Professional Services Market by Country, 2019 - 2022, USD Million
  • TABLE 75 North America Professional Services Market by Country, 2023 - 2030, USD Million
  • TABLE 76 North America Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 77 North America Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 78 North America BFSI Market by Country, 2019 - 2022, USD Million
  • TABLE 79 North America BFSI Market by Country, 2023 - 2030, USD Million
  • TABLE 80 North America Healthcare Market by Country, 2019 - 2022, USD Million
  • TABLE 81 North America Healthcare Market by Country, 2023 - 2030, USD Million
  • TABLE 82 North America IT & Telecom Market by Country, 2019 - 2022, USD Million
  • TABLE 83 North America IT & Telecom Market by Country, 2023 - 2030, USD Million
  • TABLE 84 North America Retail & Ecommerce Market by Country, 2019 - 2022, USD Million
  • TABLE 85 North America Retail & Ecommerce Market by Country, 2023 - 2030, USD Million
  • TABLE 86 North America Energy & Utilities Market by Country, 2019 - 2022, USD Million
  • TABLE 87 North America Energy & Utilities Market by Country, 2023 - 2030, USD Million
  • TABLE 88 North America Manufacturing Market by Country, 2019 - 2022, USD Million
  • TABLE 89 North America Manufacturing Market by Country, 2023 - 2030, USD Million
  • TABLE 90 North America Media & Entertainment Market by Country, 2019 - 2022, USD Million
  • TABLE 91 North America Media & Entertainment Market by Country, 2023 - 2030, USD Million
  • TABLE 92 North America Others Market by Country, 2019 - 2022, USD Million
  • TABLE 93 North America Others Market by Country, 2023 - 2030, USD Million
  • TABLE 94 North America Digital BSS Market by Country, 2019 - 2022, USD Million
  • TABLE 95 North America Digital BSS Market by Country, 2023 - 2030, USD Million
  • TABLE 96 US Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 97 US Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 98 US Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 99 US Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 100 US Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 101 US Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 102 US Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 103 US Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 104 US Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 105 US Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 106 Canada Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 107 Canada Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 108 Canada Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 109 Canada Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 110 Canada Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 111 Canada Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 112 Canada Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 113 Canada Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 114 Canada Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 115 Canada Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 116 Mexico Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 117 Mexico Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 118 Mexico Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 119 Mexico Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 120 Mexico Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 121 Mexico Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 122 Mexico Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 123 Mexico Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 124 Mexico Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 125 Mexico Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 126 Rest of North America Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 127 Rest of North America Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 128 Rest of North America Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 129 Rest of North America Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 130 Rest of North America Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 131 Rest of North America Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 132 Rest of North America Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 133 Rest of North America Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 134 Rest of North America Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 135 Rest of North America Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 136 Europe Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 137 Europe Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 138 Europe Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 139 Europe Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 140 Europe Solution Market by Country, 2019 - 2022, USD Million
  • TABLE 141 Europe Solution Market by Country, 2023 - 2030, USD Million
  • TABLE 142 Europe Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 143 Europe Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 144 Europe Revenue & Billing Management Market by Country, 2019 - 2022, USD Million
  • TABLE 145 Europe Revenue & Billing Management Market by Country, 2023 - 2030, USD Million
  • TABLE 146 Europe Customer Management Market by Country, 2019 - 2022, USD Million
  • TABLE 147 Europe Customer Management Market by Country, 2023 - 2030, USD Million
  • TABLE 148 Europe Order Management Market by Country, 2019 - 2022, USD Million
  • TABLE 149 Europe Order Management Market by Country, 2023 - 2030, USD Million
  • TABLE 150 Europe Product Management Market by Country, 2019 - 2022, USD Million
  • TABLE 151 Europe Product Management Market by Country, 2023 - 2030, USD Million
  • TABLE 152 Europe Others Market by Country, 2019 - 2022, USD Million
  • TABLE 153 Europe Others Market by Country, 2023 - 2030, USD Million
  • TABLE 154 Europe Services Market by Country, 2019 - 2022, USD Million
  • TABLE 155 Europe Services Market by Country, 2023 - 2030, USD Million
  • TABLE 156 Europe Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 157 Europe Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 158 Europe Managed Services Market by Country, 2019 - 2022, USD Million
  • TABLE 159 Europe Managed Services Market by Country, 2023 - 2030, USD Million
  • TABLE 160 Europe Professional Services Market by Country, 2019 - 2022, USD Million
  • TABLE 161 Europe Professional Services Market by Country, 2023 - 2030, USD Million
  • TABLE 162 Europe Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 163 Europe Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 164 Europe BFSI Market by Country, 2019 - 2022, USD Million
  • TABLE 165 Europe BFSI Market by Country, 2023 - 2030, USD Million
  • TABLE 166 Europe Healthcare Market by Country, 2019 - 2022, USD Million
  • TABLE 167 Europe Healthcare Market by Country, 2023 - 2030, USD Million
  • TABLE 168 Europe IT & Telecom Market by Country, 2019 - 2022, USD Million
  • TABLE 169 Europe IT & Telecom Market by Country, 2023 - 2030, USD Million
  • TABLE 170 Europe Retail & Ecommerce Market by Country, 2019 - 2022, USD Million
  • TABLE 171 Europe Retail & Ecommerce Market by Country, 2023 - 2030, USD Million
  • TABLE 172 Europe Energy & Utilities Market by Country, 2019 - 2022, USD Million
  • TABLE 173 Europe Energy & Utilities Market by Country, 2023 - 2030, USD Million
  • TABLE 174 Europe Manufacturing Market by Country, 2019 - 2022, USD Million
  • TABLE 175 Europe Manufacturing Market by Country, 2023 - 2030, USD Million
  • TABLE 176 Europe Media & Entertainment Market by Country, 2019 - 2022, USD Million
  • TABLE 177 Europe Media & Entertainment Market by Country, 2023 - 2030, USD Million
  • TABLE 178 Europe Others Market by Country, 2019 - 2022, USD Million
  • TABLE 179 Europe Others Market by Country, 2023 - 2030, USD Million
  • TABLE 180 Europe Digital BSS Market by Country, 2019 - 2022, USD Million
  • TABLE 181 Europe Digital BSS Market by Country, 2023 - 2030, USD Million
  • TABLE 182 Germany Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 183 Germany Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 184 Germany Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 185 Germany Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 186 Germany Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 187 Germany Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 188 Germany Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 189 Germany Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 190 Germany Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 191 Germany Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 192 UK Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 193 UK Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 194 UK Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 195 UK Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 196 UK Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 197 UK Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 198 UK Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 199 UK Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 200 UK Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 201 UK Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 202 France Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 203 France Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 204 France Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 205 France Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 206 France Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 207 France Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 208 France Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 209 France Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 210 France Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 211 France Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 212 Russia Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 213 Russia Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 214 Russia Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 215 Russia Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 216 Russia Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 217 Russia Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 218 Russia Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 219 Russia Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 220 Russia Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 221 Russia Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 222 Spain Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 223 Spain Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 224 Spain Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 225 Spain Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 226 Spain Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 227 Spain Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 228 Spain Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 229 Spain Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 230 Spain Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 231 Spain Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 232 Italy Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 233 Italy Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 234 Italy Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 235 Italy Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 236 Italy Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 237 Italy Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 238 Italy Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 239 Italy Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 240 Italy Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 241 Italy Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 242 Rest of Europe Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 243 Rest of Europe Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 244 Rest of Europe Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 245 Rest of Europe Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 246 Rest of Europe Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 247 Rest of Europe Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 248 Rest of Europe Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 249 Rest of Europe Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 250 Rest of Europe Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 251 Rest of Europe Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 252 Asia Pacific Digital BSS Market, 2019 - 2022, USD Million
  • TABLE 253 Asia Pacific Digital BSS Market, 2023 - 2030, USD Million
  • TABLE 254 Asia Pacific Digital BSS Market by Offering, 2019 - 2022, USD Million
  • TABLE 255 Asia Pacific Digital BSS Market by Offering, 2023 - 2030, USD Million
  • TABLE 256 Asia Pacific Solution Market by Country, 2019 - 2022, USD Million
  • TABLE 257 Asia Pacific Solution Market by Country, 2023 - 2030, USD Million
  • TABLE 258 Asia Pacific Digital BSS Market by Solution Type, 2019 - 2022, USD Million
  • TABLE 259 Asia Pacific Digital BSS Market by Solution Type, 2023 - 2030, USD Million
  • TABLE 260 Asia Pacific Revenue & Billing Management Market by Country, 2019 - 2022, USD Million
  • TABLE 261 Asia Pacific Revenue & Billing Management Market by Country, 2023 - 2030, USD Million
  • TABLE 262 Asia Pacific Customer Management Market by Country, 2019 - 2022, USD Million
  • TABLE 263 Asia Pacific Customer Management Market by Country, 2023 - 2030, USD Million
  • TABLE 264 Asia Pacific Order Management Market by Country, 2019 - 2022, USD Million
  • TABLE 265 Asia Pacific Order Management Market by Country, 2023 - 2030, USD Million
  • TABLE 266 Asia Pacific Product Management Market by Country, 2019 - 2022, USD Million
  • TABLE 267 Asia Pacific Product Management Market by Country, 2023 - 2030, USD Million
  • TABLE 268 Asia Pacific Others Market by Country, 2019 - 2022, USD Million
  • TABLE 269 Asia Pacific Others Market by Country, 2023 - 2030, USD Million
  • TABLE 270 Asia Pacific Services Market by Country, 2019 - 2022, USD Million
  • TABLE 271 Asia Pacific Services Market by Country, 2023 - 2030, USD Million
  • TABLE 272 Asia Pacific Digital BSS Market by Services Type, 2019 - 2022, USD Million
  • TABLE 273 Asia Pacific Digital BSS Market by Services Type, 2023 - 2030, USD Million
  • TABLE 274 Asia Pacific Managed Services Market by Country, 2019 - 2022, USD Million
  • TABLE 275 Asia Pacific Managed Services Market by Country, 2023 - 2030, USD Million
  • TABLE 276 Asia Pacific Professional Services Market by Country, 2019 - 2022, USD Million
  • TABLE 277 Asia Pacific Professional Services Market by Country, 2023 - 2030, USD Million
  • TABLE 278 Asia Pacific Digital BSS Market by Vertical, 2019 - 2022, USD Million
  • TABLE 279 Asia Pacific Digital BSS Market by Vertical, 2023 - 2030, USD Million
  • TABLE 280 Asia Pacific BFSI Market by Country, 2019 - 2022, USD Million
  • TABLE 281 Asia Pacific BFSI Market by Country, 2023 - 2030, USD Million
  • TABLE 282 Asia Pacific Healthcare Market by Country, 2019 - 2022, USD Million
  • TABLE 283 Asia Pacific Healthcare Market by Country, 2023 - 2030, USD Million
  • TABLE 284 Asia Pacific IT & Telecom Market by Country, 2019 - 2022, USD Million
  • TABLE 285 Asia Pacific IT & Telecom Market by Country, 2023 - 2030, USD Million
  • TABLE 286 Asia Pacific Retail & Ecommerce Market by Country, 2019 - 2022, USD Million
  • TABLE 287 Asia Pacific Retail & Ecommerce Market by Country, 2023 - 2030, USD Million
  • TABLE 288 Asia Pacific Energy & Utilities Market by Country, 2019 - 2022, USD Million
  • TABLE 289 Asia Pacific Energy & Utilities Market by Country, 2023 - 2030, USD Million
  • TABLE 290 Asia Pacific Manufacturing Market by Country, 2019 - 2022, USD Million
  • TABLE 291 Asia Pacific Manufacturing Market by Country, 2023 - 2030, USD Million
  • TABLE 292 Asia Pacific Media & Entertainment Market by Country, 2019 - 2022, USD Million
  • TABLE 293 Asia Pacific Media & Entertainment Market by Country, 2023 - 2030, USD Million
  • TABLE 294 Asia Pacific Others Market by Country, 2019 - 2022, USD Million
  • TABLE 295 Asia Pacific Others Market by Country, 2023 - 2030, USD Million
  • TABLE 296 Asia Pacific Digital BSS Market by Country, 2019 - 2022, USD Million
  • TABLE 297 Asia Pacific Digital BSS Market by Country, 2023 - 2030, USD Million
目次

The Global Digital BSS Market size is expected to reach $16.5 billion by 2030, rising at a market growth of 16.4% CAGR during the forecast period.

The demand for digital BSS solutions in the industry is being driven by the ability of financial institutions to remain competitive, enhance operational efficiency, and provide seamless client experiences in the ever-changing digital landscape. Therefore, the BFSI segment will register 1/5th share in the market by 2030. Customer management, advanced billing, and revenue assurance solutions are required as digital banking & online financial services become more widely used. The BFSI industry is experiencing a rise in data quantities, requiring real-time analytics and individualized customer interactions, both of which are provided by digital BSS.

The major strategies followed by the market participants are Partnerships as the key developmental strategy to keep pace with the changing demands of end users. For instance, In May, 2023, ZTE Corporation came into agreement with Telin Timor-Leste, a provider of mobile services under the brand name Telkomcel, to modernize Telin's virtual core, BSS, and VAS solutions and meet the emerging demand for data services and high-quality voice and digital transformation in Timor-Leste. Additionally, In November, 2022, Amdocs Limited collaborated with Telefonica Hispanoamerica to modernize its business support systems (BSS) and deploy modules of its cloud-native operational support system (OSS) on Telefonica Argentina, Telefonica Chile, and Telefonica Peru's public Cloud.

Based on the Analysis presented in the KBV Cardinal matrix; Accenture plc are the forerunners in the Market. Companies such as IBM Corporation, Nokia Corporation, and Huawei Technologies Co., Ltd. are some of the key innovators in the Market. In February, 2022, Nokia came into collaboration with Kyndryl, to help enterprise customers boost their digital transformations with industrial-grade grade reliable, and secure LTE and 5G private wireless networking.

Market Growth Factors

Growing acceptance of convergent billing system

Regardless of the kind of market segment or product, such as postpaid & prepaid service, the digital BSS is essential for the growth of convergent billing systems, which help to combine any number of services and products into a single bill. A single customer invoice for billing includes all service prices and provides a comprehensive picture of the consumer. Convergent billing offers operators several benefits since it permits multi-service packaging & pricing, which encourages existing clients to add new services and attracts potential clients with creative service bundles. During the anticipated period, this is anticipated to significantly fuel the market. The market is then anticipated to grow as a result.

Availability of Modern and Simple digital BSS Solutions

The demand for sophisticated and user-friendly digital business support systems (BSS) solutions has increased. Effective management of a sizable number of backend activities is a goal for end-users of BSS solutions. They need a complete and user-friendly digital Business Support System (BSS) solution. The business climate and competitive landscape are dramatically shifting in the telecommunications industry. An extraordinary opportunity to provide value-added services is presented by new technology, particularly 5G, which works as a catalyst for future disruption. In order to increase productivity in the backend operation, businesses are customizing their BSS requirements. Therefore, this market is driven by CSPs' significant deployment of digital business support systems (BSS).

Market Restraining Factors

Inability of telecom corporations to implement digital BSS solutions due to lack of expertise

As technological innovation picks up speed, there is a growing need to meet people's rising expectations. Due to the rapid speed of innovation, telecommunications providers must modify to evolving technology infrastructures and enhance their operations and business processes. However, in this fiercely competitive industry, telecom firms want assistance with planning, developing, and implementing new infrastructures while concentrating on their core strengths. The market may experience slow expansion throughout the forecast period due to multiple variables, including the telecom firms' lack of expertise in implementing digital BSS systems.

Vertical Outlook

Based on Vertical, the market is segmented into BFSI, Healthcare, IT & Telecom, Retail & Ecommerce, Energy & Utilities, Manufacturing, Media & Entertainment and Others. In 2022, the telecom segment procured a promising growth rate in the market in 2022. The sophisticated telecom BSS streamlines sales & support by automating operations and workflows. Telecom businesses can collect interaction data and develop targeted consumer engagements by putting in place a digital BSS stack. They can use AI and deep learning to fulfil in-the-moment client needs, whether they are to reward loyalty, fix network difficulties, or promote deals.

Offering Outlook

Based on offering, the market is segmented into solution, and services. The services segment garnered a significant revenue share in the market in 2022. Organizations' need for related services is rising along with the use of cloud-based BSS systems. The licensing and support, consultancy, installation, training & education, and managed services categories make up the market services. The majority of CSPs seek out the services of digital BSS providers since they require more technological know-how for storing and managing data in the telecom vertical.

Solution Outlook

Under solution, the market is fragmented into revenue & billing management, customer management, order management, product management, and others. In 2022, the revenue & billing management segment registered the maximum revenue share in the market. Real-time consumer billing is made possible by BSS solutions and is dependent on the type and quantity of services provided. Operators can easily onboard clients and partners for payment and service fulfilment with the convergent billing system. The growth in this market segment is mostly attributable to the potential advantages of revenue and billing management solutions.

Services Outlook

Under services, the market is divided into professional services and managed services. In 2022, the professional services segment dominated the market with the highest revenue share. Custom BSS solutions are available from experienced service providers and are created to match each client's individual requirements. With this level of customization, BSS systems may become more efficient and effective and closely match the client's business operations. In order to seamlessly integrate BSS systems using current ones (like CRM or ERP), many firms have complicated IT infrastructures. With the goal of efficient operations and seamless data flow, professional service providers are experts in integrating these systems.

Regional Outlook

Region wise, the market is analysed across North America, Europe, Asia Pacific and LAMEA. In 2022, the North America region led the market by generating the maximum revenue share. The region has a highly developed digital infrastructure and technological development, which supports implementing digital BSS solutions. To remain competitive and satisfy client demands for frictionless digital experiences, businesses in North America are increasingly emphasizing digital transformation activities. The region's demand for digital BSS solutions is also fuelled by the rising popularity of online services and the requirement for effective invoicing and customer management systems.

The market research report covers the analysis of key stakeholders of the market. Key companies profiled in the report include Ericsson AB, Amdocs Limited, Huawei Technologies Co., Ltd., Capgemini SE, Nokia Corporation, ZTE Corporation, Infosys Limited, Tata Consultancy Services Ltd., Accenture PLC and IBM Corporation

Recent Strategies Deployed in Digital BSS Market

Partnerships, Collaboration and Agreements:

May-2023: ZTE Corporation came into agreement with Telin Timor-Leste, a provider of mobile services under the brand name Telkomcel, to modernize the Telin's virtual core, BSS, and VAS solutions. Through this collaboration, companies aim to enhance network performance improve customer experience, and meet the emerging demand for data services and high-quality voice and digital transformation in Timor-Leste.

Nov-2022: Amdocs Limited collaborated with Telefonica Hispanoamerica, a multinational telecommunications company. Under this collaboration, Amdocs would modernize its business support systems (BSS) and deploy modules of its cloud-native operational support system (OSS) on Telefonica Argentina, Telefonica Chile, and Telefonica Peru's public Cloud.

Nov-2022: Huawei Technologies Co., Ltd. came into partnership with Cell C, a Telecommunications group. This partnership aims to aid Cell C's transformation into a digital lifestyle company. Moreover, the alliance aims to provide end-users with an enhanced digital experience, thereby allowing Cell C to evolve from a traditional mobile operator to a modern technology company.

Mar-2022: Ericsson AB came into partnership with Etisalat Misr, a provider of telecommunications and media services. This partnership would bring up-to-date Etisalat Misr's BSS platform to support Voice-over-LTE (VoLTE) traffic growth and data, Internet of Things (IoT), and 5G readiness.

Feb-2022: Nokia came into collaboration with Kyndryl, a provider of IT infrastructure services. Through this collaboration, companies announced network and edge computing alliance would help enterprise customers boost their digital transformations with industrial-grade grade reliable, and secure LTE and 5G private wireless networking.

Product Launches and Product Expansions:

May-2023: IBM Announced the launch of IBM Watsonx, an AI and data platform. The Watson platform would be a foundation model and generative AI, providing a data store, governance toolkit, and studio. With this launch, IBM provides an AI development studio with access to IBM-trained and curated foundation models and open-source models.

Feb-2023: Nokia launched anyRAN, an approach to help mobile operators and businesses choose purpose-built, hybrid, or Cloud RAN solutions regardless of business model. This launch aims to propel CloudRAN partnerships allowing flexibility for mobile network operators and enterprises.

Feb-2022: ZTE Corporation unveiled the UniSite NEO solution. This new UniSite NEO solution and creative products can be used to help in such scenarios as 4G modernization, 5G construction, RAN sharing, and capacity enhancement to build a simplified, leading, and green 5G network.

Acquisitions and Mergers:

Aug-2023: IBM completed the acquisition of Apptio Inc., a technology spends and value management company. Following this acquisition, the powerful combination of both companies delivers clients the capability to define additional value. Additionally, the combination of IBM's IT automation offerings and Apptio products would provide enterprises with a 360-degree technology management platform that would be utilized to automate and optimize decisions in their IT landscapes.

Aug-2022: Accenture completed the acquisition of Tenbu, a cloud data business specializing in solutions for intelligent decisions. This acquisition expands Accenture's Cloud First abilities via Latin America and globally to obtain the company's data and AI expertise, industry deepness, and repeatable creation with the cloud ecosystem to allow consumers to express the business value of data.

Jul-2022: Accenture took over Solvera Solutions, a Regina-based company providing platform-led digital transformation services. With this acquisition, Solvera Solutions carries extensive experience on the ServiceNow platform, develops Accenture's current portfolio on the Microsoft Modern Workplace and Microsoft Power Platform, and improves abilities and resources in SAP S/4HANA.

Jul-2022: Ericsson acquired Vonage, a provider of cloud-based communications to businesses and consumers. With this acquisition, Ericsson would build a market for easy-to-adopt global network Application Program Interfaces driving an upcoming wave of digitization.

Apr-2022: Infosys completed the acquisition of Oddity, a Germany-based digital marketing company. This acquisition reinforces Infosys' branding, creativity, and experience design abilities. Additionally, Oddity brings to Infosys a complete service offering including digital-first brand communication and management, in-house production, such as virtual and augmented reality, experience strategy, and e-commerce services along with its metaverse-ready set-up within Europe.

Scope of the Study

Market Segments covered in the Report:

By Offering

  • Solution
    • Revenue & Billing Management
    • Customer Management
    • Order Management
    • Product Management
    • Others
  • Services
    • Managed Services
    • Professional Services

By Vertical

  • BFSI
  • Healthcare
  • IT & Telecom
  • Retail & Ecommerce
  • Energy & Utilities
  • Manufacturing
  • Media & Entertainment
  • Others

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Spain
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Singapore
    • Malaysia
    • Rest of Asia Pacific
  • LAMEA
    • Brazil
    • Argentina
    • UAE
    • Saudi Arabia
    • South Africa
    • Nigeria
    • Rest of LAMEA

Companies Profiled

  • Ericsson AB
  • Amdocs Limited
  • Huawei Technologies Co., Ltd.
  • Capgemini SE
  • Nokia Corporation
  • ZTE Corporation
  • Infosys Limited
  • Tata Consultancy Services Ltd.
  • Accenture PLC
  • IBM Corporation

Unique Offerings from KBV Research

  • Exhaustive coverage
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology

  • 1.1 Market Definition
  • 1.2 Objectives
  • 1.3 Market Scope
  • 1.4 Segmentation
    • 1.4.1 Global Digital BSS Market, by Offering
    • 1.4.2 Global Digital BSS Market, by Vertical
    • 1.4.3 Global Digital BSS Market, by Geography
  • 1.5 Methodology for the research

Chapter 2. Market at a Glance

  • 2.1 Key Highlights

Chapter 3. Market Overview

  • 3.1 Introduction
    • 3.1.1 Overview
      • 3.1.1.1 Market Composition and Scenario
  • 3.2 Key Factors Impacting the Market
    • 3.2.1 Market Drivers
    • 3.2.2 Market Restraints

Chapter 4. Competition Analysis - Global

  • 4.1 KBV Cardinal Matrix
  • 4.2 Recent Industry Wide Strategic Developments
    • 4.2.1 Partnerships, Collaborations and Agreements
    • 4.2.2 Product Launches and Product Expansions
    • 4.2.3 Acquisition and Mergers
  • 4.3 Market Share Analysis, 2022
  • 4.4 Top Winning Strategies
    • 4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
    • 4.4.2 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2020, Mar - 2023, May) Leading Players
  • 4.5 Porter's Five Forces Analysis

Chapter 5. Global Digital BSS Market by Offering

  • 5.1 Global Solution Market by Region
  • 5.2 Global Digital BSS Market by Solution Type
    • 5.2.1 Global Revenue & Billing Management Market by Region
    • 5.2.2 Global Customer Management Market by Region
    • 5.2.3 Global Order Management Market by Region
    • 5.2.4 Global Product Management Market by Region
    • 5.2.5 Global Others Market by Region
  • 5.3 Global Services Market by Region
  • 5.4 Global Digital BSS Market by Services Type
    • 5.4.1 Global Managed Services Market by Region
    • 5.4.2 Global Professional Services Market by Region

Chapter 6. Global Digital BSS Market by Vertical

  • 6.1 Global BFSI Market by Region
  • 6.2 Global Healthcare Market by Region
  • 6.3 Global IT & Telecom Market by Region
  • 6.4 Global Retail & Ecommerce Market by Region
  • 6.5 Global Energy & Utilities Market by Region
  • 6.6 Global Manufacturing Market by Region
  • 6.7 Global Media & Entertainment Market by Region
  • 6.8 Global Others Market by Region

Chapter 7. Global Digital BSS Market by Region

  • 7.1 North America Digital BSS Market
    • 7.1.1 North America Digital BSS Market by Offering
      • 7.1.1.1 North America Solution Market by Country
      • 7.1.1.2 North America Digital BSS Market by Solution Type
        • 7.1.1.2.1 North America Revenue & Billing Management Market by Country
        • 7.1.1.2.2 North America Customer Management Market by Country
        • 7.1.1.2.3 North America Order Management Market by Country
        • 7.1.1.2.4 North America Product Management Market by Country
        • 7.1.1.2.5 North America Others Market by Country
      • 7.1.1.3 North America Services Market by Country
      • 7.1.1.4 North America Digital BSS Market by Services Type
        • 7.1.1.4.1 North America Managed Services Market by Country
        • 7.1.1.4.2 North America Professional Services Market by Country
    • 7.1.2 North America Digital BSS Market by Vertical
      • 7.1.2.1 North America BFSI Market by Country
      • 7.1.2.2 North America Healthcare Market by Country
      • 7.1.2.3 North America IT & Telecom Market by Country
      • 7.1.2.4 North America Retail & Ecommerce Market by Country
      • 7.1.2.5 North America Energy & Utilities Market by Country
      • 7.1.2.6 North America Manufacturing Market by Country
      • 7.1.2.7 North America Media & Entertainment Market by Country
      • 7.1.2.8 North America Others Market by Country
    • 7.1.3 North America Digital BSS Market by Country
      • 7.1.3.1 US Digital BSS Market
        • 7.1.3.1.1 US Digital BSS Market by Offering
        • 7.1.3.1.2 US Digital BSS Market by Vertical
      • 7.1.3.2 Canada Digital BSS Market
        • 7.1.3.2.1 Canada Digital BSS Market by Offering
        • 7.1.3.2.2 Canada Digital BSS Market by Vertical
      • 7.1.3.3 Mexico Digital BSS Market
        • 7.1.3.3.1 Mexico Digital BSS Market by Offering
        • 7.1.3.3.2 Mexico Digital BSS Market by Vertical
      • 7.1.3.4 Rest of North America Digital BSS Market
        • 7.1.3.4.1 Rest of North America Digital BSS Market by Offering
        • 7.1.3.4.2 Rest of North America Digital BSS Market by Vertical
  • 7.2 Europe Digital BSS Market
    • 7.2.1 Europe Digital BSS Market by Offering
      • 7.2.1.1 Europe Solution Market by Country
      • 7.2.1.2 Europe Digital BSS Market by Solution Type
        • 7.2.1.2.1 Europe Revenue & Billing Management Market by Country
        • 7.2.1.2.2 Europe Customer Management Market by Country
        • 7.2.1.2.3 Europe Order Management Market by Country
        • 7.2.1.2.4 Europe Product Management Market by Country
        • 7.2.1.2.5 Europe Others Market by Country
      • 7.2.1.3 Europe Services Market by Country
      • 7.2.1.4 Europe Digital BSS Market by Services Type
        • 7.2.1.4.1 Europe Managed Services Market by Country
        • 7.2.1.4.2 Europe Professional Services Market by Country
    • 7.2.2 Europe Digital BSS Market by Vertical
      • 7.2.2.1 Europe BFSI Market by Country
      • 7.2.2.2 Europe Healthcare Market by Country
      • 7.2.2.3 Europe IT & Telecom Market by Country
      • 7.2.2.4 Europe Retail & Ecommerce Market by Country
      • 7.2.2.5 Europe Energy & Utilities Market by Country
      • 7.2.2.6 Europe Manufacturing Market by Country
      • 7.2.2.7 Europe Media & Entertainment Market by Country
      • 7.2.2.8 Europe Others Market by Country
    • 7.2.3 Europe Digital BSS Market by Country
      • 7.2.3.1 Germany Digital BSS Market
        • 7.2.3.1.1 Germany Digital BSS Market by Offering
        • 7.2.3.1.2 Germany Digital BSS Market by Vertical
      • 7.2.3.2 UK Digital BSS Market
        • 7.2.3.2.1 UK Digital BSS Market by Offering
        • 7.2.3.2.2 UK Digital BSS Market by Vertical
      • 7.2.3.3 France Digital BSS Market
        • 7.2.3.3.1 France Digital BSS Market by Offering
        • 7.2.3.3.2 France Digital BSS Market by Vertical
      • 7.2.3.4 Russia Digital BSS Market
        • 7.2.3.4.1 Russia Digital BSS Market by Offering
        • 7.2.3.4.2 Russia Digital BSS Market by Vertical
      • 7.2.3.5 Spain Digital BSS Market
        • 7.2.3.5.1 Spain Digital BSS Market by Offering
        • 7.2.3.5.2 Spain Digital BSS Market by Vertical
      • 7.2.3.6 Italy Digital BSS Market
        • 7.2.3.6.1 Italy Digital BSS Market by Offering
        • 7.2.3.6.2 Italy Digital BSS Market by Vertical
      • 7.2.3.7 Rest of Europe Digital BSS Market
        • 7.2.3.7.1 Rest of Europe Digital BSS Market by Offering
        • 7.2.3.7.2 Rest of Europe Digital BSS Market by Vertical
  • 7.3 Asia Pacific Digital BSS Market
    • 7.3.1 Asia Pacific Digital BSS Market by Offering
      • 7.3.1.1 Asia Pacific Solution Market by Country
      • 7.3.1.2 Asia Pacific Digital BSS Market by Solution Type
        • 7.3.1.2.1 Asia Pacific Revenue & Billing Management Market by Country
        • 7.3.1.2.2 Asia Pacific Customer Management Market by Country
        • 7.3.1.2.3 Asia Pacific Order Management Market by Country
        • 7.3.1.2.4 Asia Pacific Product Management Market by Country
        • 7.3.1.2.5 Asia Pacific Others Market by Country
      • 7.3.1.3 Asia Pacific Services Market by Country
      • 7.3.1.4 Asia Pacific Digital BSS Market by Services Type
        • 7.3.1.4.1 Asia Pacific Managed Services Market by Country
        • 7.3.1.4.2 Asia Pacific Professional Services Market by Country
    • 7.3.2 Asia Pacific Digital BSS Market by Vertical
      • 7.3.2.1 Asia Pacific BFSI Market by Country
      • 7.3.2.2 Asia Pacific Healthcare Market by Country
      • 7.3.2.3 Asia Pacific IT & Telecom Market by Country
      • 7.3.2.4 Asia Pacific Retail & Ecommerce Market by Country
      • 7.3.2.5 Asia Pacific Energy & Utilities Market by Country
      • 7.3.2.6 Asia Pacific Manufacturing Market by Country
      • 7.3.2.7 Asia Pacific Media & Entertainment Market by Country
      • 7.3.2.8 Asia Pacific Others Market by Country
    • 7.3.3 Asia Pacific Digital BSS Market by Country
      • 7.3.3.1 China Digital BSS Market
        • 7.3.3.1.1 China Digital BSS Market by Offering
        • 7.3.3.1.2 China Digital BSS Market by Vertical
      • 7.3.3.2 Japan Digital BSS Market
        • 7.3.3.2.1 Japan Digital BSS Market by Offering
        • 7.3.3.2.2 Japan Digital BSS Market by Vertical
      • 7.3.3.3 India Digital BSS Market
        • 7.3.3.3.1 India Digital BSS Market by Offering
        • 7.3.3.3.2 India Digital BSS Market by Vertical
      • 7.3.3.4 South Korea Digital BSS Market
        • 7.3.3.4.1 South Korea Digital BSS Market by Offering
        • 7.3.3.4.2 South Korea Digital BSS Market by Vertical
      • 7.3.3.5 Singapore Digital BSS Market
        • 7.3.3.5.1 Singapore Digital BSS Market by Offering
        • 7.3.3.5.2 Singapore Digital BSS Market by Vertical
      • 7.3.3.6 Malaysia Digital BSS Market
        • 7.3.3.6.1 Malaysia Digital BSS Market by Offering
        • 7.3.3.6.2 Malaysia Digital BSS Market by Vertical
      • 7.3.3.7 Rest of Asia Pacific Digital BSS Market
        • 7.3.3.7.1 Rest of Asia Pacific Digital BSS Market by Offering
        • 7.3.3.7.2 Rest of Asia Pacific Digital BSS Market by Vertical
  • 7.4 LAMEA Digital BSS Market
    • 7.4.1 LAMEA Digital BSS Market by Offering
      • 7.4.1.1 LAMEA Solution Market by Country
      • 7.4.1.2 LAMEA Digital BSS Market by Solution Type
        • 7.4.1.2.1 LAMEA Revenue & Billing Management Market by Country
        • 7.4.1.2.2 LAMEA Customer Management Market by Country
        • 7.4.1.2.3 LAMEA Order Management Market by Country
        • 7.4.1.2.4 LAMEA Product Management Market by Country
        • 7.4.1.2.5 LAMEA Others Market by Country
      • 7.4.1.3 LAMEA Services Market by Country
      • 7.4.1.4 LAMEA Digital BSS Market by Services Type
        • 7.4.1.4.1 LAMEA Managed Services Market by Country
        • 7.4.1.4.2 LAMEA Professional Services Market by Country
    • 7.4.2 LAMEA Digital BSS Market by Vertical
      • 7.4.2.1 LAMEA BFSI Market by Country
      • 7.4.2.2 LAMEA Healthcare Market by Country
      • 7.4.2.3 LAMEA IT & Telecom Market by Country
      • 7.4.2.4 LAMEA Retail & Ecommerce Market by Country
      • 7.4.2.5 LAMEA Energy & Utilities Market by Country
      • 7.4.2.6 LAMEA Manufacturing Market by Country
      • 7.4.2.7 LAMEA Media & Entertainment Market by Country
      • 7.4.2.8 LAMEA Others Market by Country
    • 7.4.3 LAMEA Digital BSS Market by Country
      • 7.4.3.1 Brazil Digital BSS Market
        • 7.4.3.1.1 Brazil Digital BSS Market by Offering
        • 7.4.3.1.2 Brazil Digital BSS Market by Vertical
      • 7.4.3.2 Argentina Digital BSS Market
        • 7.4.3.2.1 Argentina Digital BSS Market by Offering
        • 7.4.3.2.2 Argentina Digital BSS Market by Vertical
      • 7.4.3.3 UAE Digital BSS Market
        • 7.4.3.3.1 UAE Digital BSS Market by Offering
        • 7.4.3.3.2 UAE Digital BSS Market by Vertical
      • 7.4.3.4 Saudi Arabia Digital BSS Market
        • 7.4.3.4.1 Saudi Arabia Digital BSS Market by Offering
        • 7.4.3.4.2 Saudi Arabia Digital BSS Market by Services Type
        • 7.4.3.4.3 Saudi Arabia Digital BSS Market by Vertical
      • 7.4.3.5 South Africa Digital BSS Market
        • 7.4.3.5.1 South Africa Digital BSS Market by Offering
        • 7.4.3.5.2 South Africa Digital BSS Market by Vertical
      • 7.4.3.6 Nigeria Digital BSS Market
        • 7.4.3.6.1 Nigeria Digital BSS Market by Offering
        • 7.4.3.6.2 Nigeria Digital BSS Market by Vertical
      • 7.4.3.7 Rest of LAMEA Digital BSS Market
        • 7.4.3.7.1 Rest of LAMEA Digital BSS Market by Offering
        • 7.4.3.7.2 Rest of LAMEA Digital BSS Market by Vertical

Chapter 8. Company Profiles

  • 8.1 Ericsson AB
    • 8.1.1 Company Overview
    • 8.1.2 Financial Analysis
    • 8.1.3 Segmental and Regional Analysis
    • 8.1.4 Research & Development Expense
    • 8.1.5 Recent strategies and developments:
      • 8.1.5.1 Partnerships, Collaborations, and Agreements:
      • 8.1.5.2 Acquisition and Mergers:
    • 8.1.6 SWOT Analysis
  • 8.2 Amdocs Limited
    • 8.2.1 Company Overview
    • 8.2.2 Financial Analysis
    • 8.2.3 Regional Analysis
    • 8.2.4 Research & Development Expense
    • 8.2.5 Recent strategies and developments:
      • 8.2.5.1 Partnerships, Collaborations, and Agreements:
    • 8.2.6 SWOT Analysis
  • 8.3 Huawei Technologies Co., Ltd. (Huawei Investment & Holding Co., Ltd.)
    • 8.3.1 Company Overview
    • 8.3.2 Financial Analysis
    • 8.3.3 Segmental and Regional Analysis
    • 8.3.4 Research & Development Expense
    • 8.3.5 Recent strategies and developments:
      • 8.3.5.1 Partnerships, Collaborations, and Agreements:
    • 8.3.6 SWOT Analysis
  • 8.4 Capgemini SE
    • 8.4.1 Company Overview
    • 8.4.2 Financial Analysis
    • 8.4.3 Regional Analysis
    • 8.4.4 Recent strategies and developments:
      • 8.4.4.1 Acquisition and Mergers:
    • 8.4.5 SWOT Analysis
  • 8.5 Nokia Corporation
    • 8.5.1 Company Overview
    • 8.5.2 Financial Analysis
    • 8.5.3 Segmental and Regional Analysis
    • 8.5.4 Research & Development Expense
    • 8.5.5 Recent strategies and developments:
      • 8.5.5.1 Partnerships, Collaborations, and Agreements:
      • 8.5.5.2 Product Launches and Product Expansions:
    • 8.5.6 SWOT Analysis
  • 8.6 ZTE Corporation
    • 8.6.1 Company Overview
    • 8.6.2 Financial Analysis
    • 8.6.3 Segmental and Regional Analysis
    • 8.6.4 Research & Development Expenses
    • 8.6.5 Recent strategies and developments:
      • 8.6.5.1 Partnerships, Collaborations, and Agreements:
      • 8.6.5.2 Product Launches and Product Expansions:
    • 8.6.6 SWOT Analysis
  • 8.7 Infosys Limited
    • 8.7.1 Company Overview
    • 8.7.2 Financial Analysis
    • 8.7.3 Segmental and Regional Analysis
    • 8.7.4 Research & Development Expense
    • 8.7.5 Recent strategies and developments:
      • 8.7.5.1 Acquisition and Mergers:
    • 8.7.6 SWOT Analysis
  • 8.8 Tata Consultancy Services Ltd.
    • 8.8.1 Company Overview
    • 8.8.2 Financial Analysis
    • 8.8.3 Segmental and Regional Analysis
    • 8.8.4 Research & Development Expenses
    • 8.8.5 Recent strategies and developments:
      • 8.8.5.1 Partnerships, Collaborations, and Agreements:
    • 8.8.6 SWOT Analysis
  • 8.9 Accenture PLC
    • 8.9.1 Company Overview
    • 8.9.2 Financial Analysis
    • 8.9.3 Segmental and Regional Analysis
    • 8.9.4 Research & Development Expenses
    • 8.9.5 Recent strategies and developments:
      • 8.9.5.1 Acquisition and Mergers:
    • 8.9.6 SWOT Analysis
  • 8.10. IBM Corporation
    • 8.10.1 Company Overview
    • 8.10.2 Financial Analysis
    • 8.10.3 Regional & Segmental Analysis
    • 8.10.4 Research & Development Expenses
    • 8.10.5 Recent strategies and developments:
      • 8.10.5.1 Product Launches and Product Expansions:
      • 8.10.5.2 Acquisition and Mergers:
    • 8.10.6 SWOT Analysis

Chapter 9. Winning Imperative for Digital BSS Market