サービスアナリティクス市場：コンポーネント、ビジネス用途、展開、組織規模、業界別-2025～2030年の世界予測

サービスアナリティクス市場の2023年の市場規模は9億8,811万米ドルで、2024年には11億23万米ドルに達すると予測され、2030年には21億1,143万米ドルまでCAGR 11.45％で成長すると予測されています。

サービスアナリティクスは、サービス業務、顧客満足度、業績を向上させるためのデータの体系的な分析を含む専門的なプロセスです。顧客からのフィードバック、サービスインタラクション、業務指標など、複数のサービスチャネルからのデータを統合し、実用的な洞察を記載しています。サービスアナリティクスの必要性は、サービスデータを戦略的資産に変換し、業務効率の改善、コスト削減、顧客中心のサービス開発を可能にする能力にあります。サービスアナリティクスの用途は、医療、金融、小売、ITサービスなど様々なセグメントに及び、サービスプロセスの微調整、サービス需要の予測、顧客対応のパーソナライズなどに利用されています。最終用途の範囲は、主に顧客経験管理、労働力の最適化、意思決定支援システムを中心に展開されています。

サービスアナリティクス市場の主要成長要因としては、データ主導の意思決定ツールに対する需要の高まり、AIや機械学習技術の登場、顧客体験の向上に重点を置くようになっていることなどが挙げられます。デジタルトランスフォーメーションへの取り組みへのシフトとIoTデバイスの普及は、先進的分析ソリューションの必要性をさらに高めています。現在のビジネス機会は、AIを活用した予測分析とリアルタイムのデータ処理機能の統合にあり、これによりサービスの提供方法に革命をもたらすことができます。しかし、データプライバシーへの懸念、高い導入コスト、熟練した分析の専門家の不足といった課題が、大きなハードルとなっています。

サービスアナリティクス領域におけるイノベーションは、既存システムとのシームレスな統合を提供し、包括的なデータの可視化を容易にする直感的なプラットフォームの開発に焦点を当てるべきです。また、進化するデータパターンから自己学習できる適応型分析ソリューションの研究にも大きな可能性があります。企業はこうした洞察を活用して、進化する市場ニーズに合わせた革新的なサービスを考案することができます。急速な技術進歩や消費者の嗜好の変化により、市場はますますダイナミックになっています。企業はこうした変化に迅速に対応し、消費者の期待に応える競合サービスを提供し続けなければならないです。データ洞察を共有するためのパートナーシップやコラボレーションを重視することで、サービスアナリティクスソリューションの質と範囲を高めることができます。

市場力学：急速に進化するサービスアナリティクス市場における重要な市場洞察の解明

サービスアナリティクス市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的決定の精緻化、そして新たなビジネス機会の獲得に備えることができます。これらの動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができ、また、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

• 市場促進要因
  • エンドユーザーによるAIと機械学習の急速な採用
  • 医療セグメントでのセグメントサービスアナリティクスに対する需要の高まり
  • 自動車と航空宇宙産業における予測分析の需要増加
• 市場抑制要因
  • サービスアナリティクスに関連するデータプライバシーとセキュリティの懸念
• 市場機会
  • リアルタイム通信のためのセルフサービスアナリティクスサービスの採用
  • 新興国における工業化の進展
• 市場課題
  • 既存システムとの複雑なデータ統合

ポーターのファイブフォース：サービスアナリティクス市場をナビゲートする戦略ツール

ポーターのファイブフォース：サービスアナリティクス市場の競合情勢を理解するための重要なツールです。ポーターのファイブフォースフレームワークは、企業の競合を評価し、戦略的機会を探るための明確な手法を記載しています。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これら洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することができ、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析：サービスアナリティクス市場における外部からの影響の把握

外部マクロ環境要因は、サービスアナリティクス市場の業績力学を形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を記載しています。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析：サービスアナリティクス市場における競合情勢の把握

サービスアナリティクス市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、セグメント化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニングマトリックス：サービスアナリティクス市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、サービスアナリティクス市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によってベンダーを明確かつ正確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨：サービスアナリティクス市場における成功への道筋を描く

サービスアナリティクス市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を見直すことで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネス機会を活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目セグメントを網羅した市場の包括的な分析を提供しています。

1.市場の浸透度：現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力を評価します。

2.市場の開拓度：新興市場における成長機会を特定し、既存セグメントにおける拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを記載しています。

3.市場の多様化：最近の製品発売、未開拓の地域、産業の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報：競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発とイノベーション：将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています。

1.現在の市場規模と今後の成長予測は？

2.最高の投資機会を提供する製品、地域はどこか？

3.市場を形成する主要技術動向と規制の影響とは？

4.主要ベンダーの市場シェアと競合ポジションは？

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • エンドユーザーによるAIと機械学習の急速な導入
    • 医療セグメントにおけるサービスアナリティクスセグメントの需要増加
    • 自動車産業と航空宇宙産業における予測分析の需要増加
  • 抑制要因
    • サービスアナリティクスに関連するデータのプライバシーとセキュリティに関する懸念
  • 機会
    • リアルタイムコミュニケーションのためのセルフサービスアナリティクスサービスの採用
    • 新興国における工業化の進行
  • 課題
    • 既存のシステムとの複雑なデータ統合
• 市場セグメンテーション分析
• ポーターのファイブフォースアナリティクス
• PESTEL分析
  • 政治
  • 経済
  • 社会
  • 技術
  • 法律
  • 環境

第6章 サービスアナリティクス市場：コンポーネント別

• イントロダクション
• サービス
• ソリューション

第7章 サービスアナリティクス市場：ビジネス用途別

• イントロダクション
• 顧客サービス
• フィールドサービス
• 情報技術サービス

第8章 サービスアナリティクス市場：展開別

• イントロダクション
• クラウド
• オンプレミス

第9章 サービスアナリティクス市場：組織規模別

• イントロダクション
• 大企業
• 中小企業

第10章 サービスアナリティクス市場：産業別

• イントロダクション
• 銀行、金融サービス、保険
• エネルギー・公益事業
• 政府と防衛
• 医療
• 製造業
• 小売業と電子商取引
• 通信とIT

第11章 南北アメリカのサービスアナリティクス市場

• イントロダクション
• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第12章 アジア太平洋のサービスアナリティクス市場

• イントロダクション
• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第13章 欧州・中東・アフリカのサービスアナリティクス市場

• イントロダクション
• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第14章 競合情勢

• 市場シェア分析、2023年
• FPNVポジショニングマトリックス、2023年
• 競合シナリオ分析
• 戦略分析と提言

企業一覧

• Agile CRM Inc.
• Alteryx, Inc.
• Amazon Web Services, Inc.
• Aureus Analytics
• BlueFletch, LLC
• Cisco Systems, Inc.
• Collibra Belgium BV
• Field Squared Inc.
• Google LLC by Alphabet Inc.
• HubSpot, Inc.
• International Business Machines Corporation
• Metric Insights
• Microsoft Corporation
• Mobi by Geotab Company
• Netenrich Inc.
• NICE Ltd.
• Oracle Corporation
• QlikTech International A.B.
• Salesforce, Inc.
• SAP SE
• SAS Institute Inc.
• ServiceNow, Inc.
• Sisense Ltd.
• TABLEAU SOFTWARE, LLC
• Tellius, Inc.

LIST OF FIGURES

• FIGURE 1. SERVICE ANALYTICS MARKET RESEARCH PROCESS
• FIGURE 2. SERVICE ANALYTICS MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL SERVICE ANALYTICS MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 5. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
• FIGURE 7. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 8. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2023 VS 2030 (%)
• FIGURE 9. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 10. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2023 VS 2030 (%)
• FIGURE 11. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 12. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2030 (%)
• FIGURE 13. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 14. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2023 VS 2030 (%)
• FIGURE 15. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 16. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 17. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 18. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 19. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 20. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 21. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 22. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 23. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 24. SERVICE ANALYTICS MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 25. SERVICE ANALYTICS MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. SERVICE ANALYTICS MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL SERVICE ANALYTICS MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 6. SERVICE ANALYTICS MARKET DYNAMICS
• TABLE 7. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 8. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY SOLUTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 11. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY CUSTOMER SERVICE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 12. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY FIELD SERVICE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY INFORMATION TECHNOLOGY SERVICE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 15. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY ON-CLOUD, BY REGION, 2018-2030 (USD MILLION)
• TABLE 16. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY ON-PREMISE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 18. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 19. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 20. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 21. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 22. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY ENERGY & UTILITIES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 23. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY GOVERNMENT & DEFENSE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 24. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 25. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 26. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY RETAIL & ECOMMERCE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 27. GLOBAL SERVICE ANALYTICS MARKET SIZE, BY TELECOMMINUCATION & IT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 28. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 29. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 30. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 31. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 32. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 33. AMERICAS SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 34. ARGENTINA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 35. ARGENTINA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 36. ARGENTINA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 37. ARGENTINA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 38. ARGENTINA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 39. BRAZIL SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 40. BRAZIL SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 41. BRAZIL SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 42. BRAZIL SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 43. BRAZIL SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 44. CANADA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 45. CANADA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 46. CANADA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 47. CANADA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 48. CANADA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 49. MEXICO SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 50. MEXICO SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 51. MEXICO SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 52. MEXICO SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 53. MEXICO SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 54. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 55. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 56. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 57. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 58. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 59. UNITED STATES SERVICE ANALYTICS MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 60. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 61. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 62. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 63. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 64. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 65. ASIA-PACIFIC SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 66. AUSTRALIA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 67. AUSTRALIA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 68. AUSTRALIA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 69. AUSTRALIA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 70. AUSTRALIA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 71. CHINA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 72. CHINA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 73. CHINA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 74. CHINA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 75. CHINA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 76. INDIA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 77. INDIA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 78. INDIA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 79. INDIA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 80. INDIA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 81. INDONESIA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 82. INDONESIA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 83. INDONESIA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 84. INDONESIA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 85. INDONESIA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 86. JAPAN SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 87. JAPAN SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 88. JAPAN SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 89. JAPAN SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 90. JAPAN SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 91. MALAYSIA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 92. MALAYSIA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 93. MALAYSIA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 94. MALAYSIA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 95. MALAYSIA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 96. PHILIPPINES SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 97. PHILIPPINES SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 98. PHILIPPINES SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 99. PHILIPPINES SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 100. PHILIPPINES SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 101. SINGAPORE SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 102. SINGAPORE SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 103. SINGAPORE SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 104. SINGAPORE SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 105. SINGAPORE SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 106. SOUTH KOREA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 107. SOUTH KOREA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 108. SOUTH KOREA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 109. SOUTH KOREA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 110. SOUTH KOREA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 111. TAIWAN SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 112. TAIWAN SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 113. TAIWAN SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 114. TAIWAN SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 115. TAIWAN SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 116. THAILAND SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 117. THAILAND SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 118. THAILAND SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 119. THAILAND SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 120. THAILAND SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 121. VIETNAM SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 122. VIETNAM SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 123. VIETNAM SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 124. VIETNAM SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 125. VIETNAM SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 126. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 127. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 128. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 129. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 130. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 131. EUROPE, MIDDLE EAST & AFRICA SERVICE ANALYTICS MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 132. DENMARK SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 133. DENMARK SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 134. DENMARK SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 135. DENMARK SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 136. DENMARK SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 137. EGYPT SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 138. EGYPT SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 139. EGYPT SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 140. EGYPT SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 141. EGYPT SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 142. FINLAND SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 143. FINLAND SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 144. FINLAND SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 145. FINLAND SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 146. FINLAND SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 147. FRANCE SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 148. FRANCE SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 149. FRANCE SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 150. FRANCE SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 151. FRANCE SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 152. GERMANY SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 153. GERMANY SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 154. GERMANY SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 155. GERMANY SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 156. GERMANY SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 157. ISRAEL SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 158. ISRAEL SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 159. ISRAEL SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 160. ISRAEL SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 161. ISRAEL SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 162. ITALY SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 163. ITALY SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 164. ITALY SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 165. ITALY SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 166. ITALY SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 167. NETHERLANDS SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 168. NETHERLANDS SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 169. NETHERLANDS SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 170. NETHERLANDS SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 171. NETHERLANDS SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 172. NIGERIA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 173. NIGERIA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 174. NIGERIA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 175. NIGERIA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 176. NIGERIA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 177. NORWAY SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 178. NORWAY SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 179. NORWAY SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 180. NORWAY SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 181. NORWAY SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 182. POLAND SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 183. POLAND SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 184. POLAND SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 185. POLAND SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 186. POLAND SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 187. QATAR SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 188. QATAR SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 189. QATAR SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 190. QATAR SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 191. QATAR SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 192. RUSSIA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 193. RUSSIA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 194. RUSSIA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 195. RUSSIA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 196. RUSSIA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 197. SAUDI ARABIA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 198. SAUDI ARABIA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 199. SAUDI ARABIA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 200. SAUDI ARABIA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 201. SAUDI ARABIA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 202. SOUTH AFRICA SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 203. SOUTH AFRICA SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 204. SOUTH AFRICA SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 205. SOUTH AFRICA SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 206. SOUTH AFRICA SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 207. SPAIN SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 208. SPAIN SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 209. SPAIN SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 210. SPAIN SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 211. SPAIN SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 212. SWEDEN SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 213. SWEDEN SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 214. SWEDEN SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 215. SWEDEN SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 216. SWEDEN SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 217. SWITZERLAND SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 218. SWITZERLAND SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 219. SWITZERLAND SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 220. SWITZERLAND SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 221. SWITZERLAND SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 222. TURKEY SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 223. TURKEY SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 224. TURKEY SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 225. TURKEY SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 226. TURKEY SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 227. UNITED ARAB EMIRATES SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 228. UNITED ARAB EMIRATES SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 229. UNITED ARAB EMIRATES SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 230. UNITED ARAB EMIRATES SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 231. UNITED ARAB EMIRATES SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 232. UNITED KINGDOM SERVICE ANALYTICS MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 233. UNITED KINGDOM SERVICE ANALYTICS MARKET SIZE, BY BUSINESS APPLICATION, 2018-2030 (USD MILLION)
• TABLE 234. UNITED KINGDOM SERVICE ANALYTICS MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 235. UNITED KINGDOM SERVICE ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2018-2030 (USD MILLION)
• TABLE 236. UNITED KINGDOM SERVICE ANALYTICS MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 237. SERVICE ANALYTICS MARKET SHARE, BY KEY PLAYER, 2023
• TABLE 238. SERVICE ANALYTICS MARKET, FPNV POSITIONING MATRIX, 2023

The Service Analytics Market was valued at USD 988.11 million in 2023, expected to reach USD 1,100.23 million in 2024, and is projected to grow at a CAGR of 11.45%, to USD 2,111.43 million by 2030.

Service Analytics is a specialized process involving the systematic analysis of data to enhance service operations, customer satisfaction, and business performance. It integrates data from multiple service channels, including customer feedback, service interactions, and operational metrics, to offer actionable insights. The necessity of service analytics lies in its ability to transform service data into strategic assets, enabling organizations to improve operational efficiency, reduce costs, and develop customer-centric services. The application of service analytics spans various sectors, including healthcare, finance, retail, and IT services, where it is used to fine-tune service processes, predict service demand, and personalize customer interactions. The end-use scope primarily revolves around customer experience management, workforce optimization, and decision support systems.

Key growth factors in the service analytics market include the increasing demand for data-driven decision-making tools, the advent of AI and machine learning technologies, and a growing emphasis on enhancing customer experience. The shift towards digital transformation initiatives and the proliferation of IoT devices further drive the need for advanced analytics solutions. Current opportunities lie in the integration of AI-driven predictive analytics and real-time data processing capabilities, which can revolutionize how services are rendered. However, challenges such as data privacy concerns, high implementation costs, and a shortage of skilled analytics professionals pose significant hurdles.

Innovation within the service analytics domain should focus on developing intuitive platforms that offer seamless integration with existing systems and facilitate comprehensive data visualization. There is also a significant potential for research in adaptive analytics solutions that can self-learn from evolving data patterns. Businesses can leverage these insights to devise innovative services tailored to evolving market needs. The market is increasingly dynamic, marked by rapid technological advancements and shifting consumer preferences. Firms must stay agile to quickly adapt to these changes, ensuring that their service offerings remain competitive and in tune with consumer expectations. Emphasizing partnerships and collaborations for shared data insights can enhance the quality and scope of service analytics solutions.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Service Analytics Market

The Service Analytics Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • The rapid adoption of AI and machine learning by the end users
  • Rising demand for field service analytics in the healthcare sector
  • Increasing demand for predictive analysis in automotive and aerospace industries
• Market Restraints
  • Data privacy and security concerns associated with service analytics
• Market Opportunities
  • Introduction of self-service analytics services for real-time communication
  • Ongoing industrialization in emerging economies
• Market Challenges
  • Complex data integration with existing systems

Porter's Five Forces: A Strategic Tool for Navigating the Service Analytics Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Service Analytics Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Service Analytics Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Service Analytics Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Service Analytics Market

A detailed market share analysis in the Service Analytics Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Service Analytics Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Service Analytics Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Service Analytics Market

A strategic analysis of the Service Analytics Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Service Analytics Market, highlighting leading vendors and their innovative profiles. These include Agile CRM Inc., Alteryx, Inc., Amazon Web Services, Inc., Aureus Analytics, BlueFletch, LLC, Cisco Systems, Inc., Collibra Belgium BV, Field Squared Inc., Google LLC by Alphabet Inc., HubSpot, Inc., International Business Machines Corporation, Metric Insights, Microsoft Corporation, Mobi by Geotab Company, Netenrich Inc., NICE Ltd., Oracle Corporation, QlikTech International A.B., Salesforce, Inc., SAP SE, SAS Institute Inc., ServiceNow, Inc., Sisense Ltd., TABLEAU SOFTWARE, LLC, and Tellius, Inc..

Market Segmentation & Coverage

This research report categorizes the Service Analytics Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Component, market is studied across Services and Solution.
• Based on Business Application, market is studied across Customer Service, Field Service, and Information Technology Service.
• Based on Deployment, market is studied across On-Cloud and On-Premise.
• Based on Organization Size, market is studied across Large Enterprises and Small & Medium-Sized Enterprises.
• Based on Industry, market is studied across Banking, Financial Services & Insurance, Energy & Utilities, Government & Defense, Healthcare, Manufacturing, Retail & eCommerce, and Telecomminucation & IT.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. The rapid adoption of AI and machine learning by the end users
    • 5.1.1.2. Rising demand for field service analytics in the healthcare sector
    • 5.1.1.3. Increasing demand for predictive analysis in automotive and aerospace industries
  • 5.1.2. Restraints
    • 5.1.2.1. Data privacy and security concerns associated with service analytics
  • 5.1.3. Opportunities
    • 5.1.3.1. Introduction of self-service analytics services for real-time communication
    • 5.1.3.2. Ongoing industrialization in emerging economies
  • 5.1.4. Challenges
    • 5.1.4.1. Complex data integration with existing systems
• 5.2. Market Segmentation Analysis
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Service Analytics Market, by Component

• 6.1. Introduction
• 6.2. Services
• 6.3. Solution

7. Service Analytics Market, by Business Application

• 7.1. Introduction
• 7.2. Customer Service
• 7.3. Field Service
• 7.4. Information Technology Service

8. Service Analytics Market, by Deployment

• 8.1. Introduction
• 8.2. On-Cloud
• 8.3. On-Premise

9. Service Analytics Market, by Organization Size

• 9.1. Introduction
• 9.2. Large Enterprises
• 9.3. Small & Medium-Sized Enterprises

10. Service Analytics Market, by Industry

• 10.1. Introduction
• 10.2. Banking, Financial Services & Insurance
• 10.3. Energy & Utilities
• 10.4. Government & Defense
• 10.5. Healthcare
• 10.6. Manufacturing
• 10.7. Retail & eCommerce
• 10.8. Telecomminucation & IT

11. Americas Service Analytics Market

• 11.1. Introduction
• 11.2. Argentina
• 11.3. Brazil
• 11.4. Canada
• 11.5. Mexico
• 11.6. United States

12. Asia-Pacific Service Analytics Market

• 12.1. Introduction
• 12.2. Australia
• 12.3. China
• 12.4. India
• 12.5. Indonesia
• 12.6. Japan
• 12.7. Malaysia
• 12.8. Philippines
• 12.9. Singapore
• 12.10. South Korea
• 12.11. Taiwan
• 12.12. Thailand
• 12.13. Vietnam

13. Europe, Middle East & Africa Service Analytics Market

• 13.1. Introduction
• 13.2. Denmark
• 13.3. Egypt
• 13.4. Finland
• 13.5. France
• 13.6. Germany
• 13.7. Israel
• 13.8. Italy
• 13.9. Netherlands
• 13.10. Nigeria
• 13.11. Norway
• 13.12. Poland
• 13.13. Qatar
• 13.14. Russia
• 13.15. Saudi Arabia
• 13.16. South Africa
• 13.17. Spain
• 13.18. Sweden
• 13.19. Switzerland
• 13.20. Turkey
• 13.21. United Arab Emirates
• 13.22. United Kingdom

14. Competitive Landscape

• 14.1. Market Share Analysis, 2023
• 14.2. FPNV Positioning Matrix, 2023
• 14.3. Competitive Scenario Analysis
• 14.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Agile CRM Inc.
• 2. Alteryx, Inc.
• 3. Amazon Web Services, Inc.
• 4. Aureus Analytics
• 5. BlueFletch, LLC
• 6. Cisco Systems, Inc.
• 7. Collibra Belgium BV
• 8. Field Squared Inc.
• 9. Google LLC by Alphabet Inc.
• 10. HubSpot, Inc.
• 11. International Business Machines Corporation
• 12. Metric Insights
• 13. Microsoft Corporation
• 14. Mobi by Geotab Company
• 15. Netenrich Inc.
• 16. NICE Ltd.
• 17. Oracle Corporation
• 18. QlikTech International A.B.
• 19. Salesforce, Inc.
• 20. SAP SE
• 21. SAS Institute Inc.
• 22. ServiceNow, Inc.
• 23. Sisense Ltd.
• 24. TABLEAU SOFTWARE, LLC
• 25. Tellius, Inc.