パブリッククラウドのビジネスプロセスサービス市場：機能別、産業別-2025-2030年の世界予測

パブリッククラウドのビジネスプロセスサービス市場の2023年の市場規模は445億4,000万米ドル、2024年には493億3,000万米ドルに達すると予測され、CAGR 11.24％で成長し、2030年には939億米ドルに達すると予測されます。

パブリッククラウドのビジネスプロセスサービスクラウドコンピューティング環境上で管理・提供される特定のビジネス関連タスク、機能、またはプロセスのアウトソーシングを含みます。このサービスにより、企業はスケーラブルで柔軟なインフラを活用し、コストを削減し、業務効率を最適化することができます。こうしたサービスの必要性は、企業の俊敏性に対する要求の高まり、製品やサービスの市場投入までの時間を短縮する必要性、デジタル化とクラウド移行戦略の推進から生じています。アプリケーションは、金融、ヘルスケア、小売、製造など数多くの分野に及んでおり、エンドユーザーが業務を合理化し、コアコンピタンスに集中することを可能にしています。同市場の主な成長要因としては、クラウド技術の進歩、プロセス自動化のためのAIや機械学習の採用拡大、サブスクリプション・ベースや従量課金モデルへのシフトの高まりなどが挙げられます。また、顧客体験の向上やパーソナライズされたサービス・ソリューションが重視されるようになっていることも、需要を後押ししています。しかし、サイバーセキュリティの脅威、データプライバシーに関する懸念、クラウド統合や規制コンプライアンスに関する問題などの課題が大きな障壁となっています。このような制約があるにもかかわらず、業界特有のプロセス・ソリューションを含むサービス・ポートフォリオの拡大、セキュリティ強化のためのブロックチェーンへの投資、意思決定を促進するためのより強固なデータ分析機能の開発など、数多くの機会が生まれています。推奨事項としては、大手クラウドベンダーとのパートナーシップの強化、持続可能な慣行への注力、多様な顧客ニーズに対応するための継続的なイノベーションなどが挙げられます。さらに、クラウド技術と適応性の高いビジネスプロセス・ソリューションに関する既存の従業員のスキルセットを強化することも重要です。イノベーションの可能性のある分野としては、サーバーレスアーキテクチャ、エッジコンピューティング、ハイブリッドIT環境のさらなる探求が挙げられ、より充実したサービス提供が可能になります。市場競争は激しいが、急速な技術シフトと絶え間ないイノベーションを特徴とするダイナミックな市場であり、企業は進化するビジネス環境に対応するために機敏で積極的であり続ける必要があります。

市場力学：急速に進化するパブリッククラウドのビジネスプロセスサービス市場の主要市場インサイトを公開

パブリッククラウドのビジネスプロセスサービス市場は、需要と供給のダイナミックな相互作用によって変貌を遂げています。このような市場力学の進化を理解することで、企業は十分な情報に基づいた投資決定、戦略的決定の精緻化、そして新たなビジネスチャンスの獲得に備えることができます。これらの動向を包括的に把握することで、企業は政治的、地理的、技術的、社会的、経済的な領域にわたる様々なリスクを軽減することができ、また、消費者行動とそれが製造コストや購買動向に与える影響をより明確に理解することができます。

• 市場促進要因
  • 企業全体のソフトウェア・アプリケーションとビジネス・プロセスの標準化
  • 高度でデータ・アクセシビリティの高い、費用対効果の高いITインフラへのニーズ
  • 各業界におけるクラウド導入の増加によるビジネスの俊敏性の向上
• 市場抑制要因
  • 専門知識や認識が限定的
  • クラウド上のデータに対するセキュリティ懸念の高まり
• 市場機会
  • さまざまなビジネス・プロセスの効果的な統合が可能
  • ビジネスインサイトを提供する分析機能の組み込み
• 市場の課題
  • サードパーティ関連の統合と依存の問題

ポーターの5つの力パブリッククラウドのビジネスプロセスサービス市場をナビゲートする戦略ツール

ポーターの5つの力フレームワークは、市場情勢の競合情勢を理解するための重要なツールです。ポーターのファイブフォース・フレームワークは、企業の競争力を評価し、戦略的機会を探るための明確な手法を提供します。このフレームワークは、企業が市場内の勢力図を評価し、新規事業の収益性を判断するのに役立ちます。これらの洞察により、企業は自社の強みを活かし、弱みに対処し、潜在的な課題を回避することができ、より強靭な市場でのポジショニングを確保することができます。

PESTLE分析：パブリッククラウドのビジネスプロセスサービス市場における外部からの影響の把握

外部マクロ環境要因は、パブリッククラウドのビジネスプロセスサービス市場の業績ダイナミクスを形成する上で極めて重要な役割を果たします。政治的、経済的、社会的、技術的、法的、環境的要因の分析は、これらの影響をナビゲートするために必要な情報を提供します。PESTLE要因を調査することで、企業は潜在的なリスクと機会をよりよく理解することができます。この分析により、企業は規制、消費者の嗜好、経済動向の変化を予測し、先を見越した積極的な意思決定を行う準備ができます。

市場シェア分析パブリッククラウドのビジネスプロセスサービス市場における競合情勢の把握

パブリッククラウドのビジネスプロセスサービス市場の詳細な市場シェア分析により、ベンダーの業績を包括的に評価することができます。企業は、収益、顧客ベース、成長率などの主要指標を比較することで、競争上のポジショニングを明らかにすることができます。この分析により、市場の集中、断片化、統合の動向が明らかになり、ベンダーは競争が激化する中で自社の地位を高める戦略的意思決定を行うために必要な知見を得ることができます。

FPNVポジショニング・マトリックスパブリッククラウドのビジネスプロセスサービス市場におけるベンダーのパフォーマンス評価

FPNVポジショニングマトリックスは、パブリッククラウドのビジネスプロセスサービス市場においてベンダーを評価するための重要なツールです。このマトリックスにより、ビジネス組織はベンダーのビジネス戦略と製品満足度に基づき評価することで、目標に沿った十分な情報に基づいた意思決定を行うことができます。4つの象限によりベンダーを明確かつ的確にセグメント化し、戦略目標に最適なパートナーやソリューションを特定することができます。

戦略分析と推奨パブリッククラウドのビジネスプロセスサービス市場における成功への道筋を描く

パブリッククラウドのビジネスプロセスサービス市場の戦略分析は、世界市場でのプレゼンス強化を目指す企業にとって不可欠です。主要なリソース、能力、業績指標を検討することで、企業は成長機会を特定し、改善に取り組むことができます。このアプローチにより、競合情勢における課題を克服し、新たなビジネスチャンスを活かして長期的な成功を収めるための体制を整えることができます。

本レポートでは、主要な注目分野を網羅した市場の包括的な分析を提供しています：

1.市場の浸透度：現在の市場環境の詳細なレビュー、主要企業による広範なデータ、市場でのリーチと全体的な影響力の評価。

2.市場の開拓度：新興市場における成長機会を特定し、既存分野における拡大可能性を評価し、将来の成長に向けた戦略的ロードマップを提供します。

3.市場の多様化：最近の製品発売、未開拓の地域、業界の主要な進歩、市場を形成する戦略的投資を分析します。

4.競合の評価と情報：競合情勢を徹底的に分析し、市場シェア、事業戦略、製品ポートフォリオ、認証、規制当局の承認、特許動向、主要企業の技術進歩などを検証します。

5.製品開発およびイノベーション：将来の市場成長を促進すると期待される最先端技術、研究開発活動、製品イノベーションをハイライトしています。

また、利害関係者が十分な情報を得た上で意思決定できるよう、重要な質問にも答えています：

1.現在の市場規模と今後の成長予測は？

2.最高の投資機会を提供する製品、セグメント、地域はどこか？

3.市場を形成する主な技術動向と規制の影響とは？

4.主要ベンダーの市場シェアと競合ポジションは？

5.ベンダーの市場参入・撤退戦略の原動力となる収益源と戦略的機会は何か？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • 企業全体でソフトウェアアプリケーションとビジネスプロセスを標準化する
    • 高いレベルのデータアクセス性とコスト効率の高いITインフラストラクチャの必要性
    • さまざまな業種でクラウド導入が拡大し、ビジネスの俊敏性が向上
  • 抑制要因
    • 限られた専門知識と認識
    • クラウド上のデータに対するセキュリティ上の懸念の高まり
  • 機会
    • さまざまなビジネスプロセスの効果的な統合を実現
    • ビジネス洞察を提供する分析機能を組み込む
  • 課題
    • サードパーティ関連の統合および依存関係の問題
• 市場セグメンテーション分析
• ポーターのファイブフォース分析
• PESTEL分析
  • 政治的
  • 経済
  • 社交
  • 技術的
  • 法律上
  • 環境

第6章 パブリッククラウドのビジネスプロセスサービス市場：機能別

• クラウド決済サービス
• 顧客管理
• eコマース支援サービス
• 財務・会計サービス
• 人材管理サービス
• 業界運営
• サプライチェーン管理サービス

第7章 パブリッククラウドのビジネスプロセスサービス市場：業界別

• 航空宇宙および防衛
• 自動車・輸送
• 銀行、金融サービス、保険
• 建築、建設、不動産
• 消費財・小売
• 教育
• エネルギー・公益事業
• 政府および公共部門
• ヘルスケアとライフサイエンス
• 情報技術
• 製造業
• メディアとエンターテイメント
• 通信
• 旅行・ホスピタリティ

第8章 南北アメリカのパブリッククラウドのビジネスプロセスサービス市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第9章 アジア太平洋地域のパブリッククラウドのビジネスプロセスサービス市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第10章 欧州・中東・アフリカのパブリッククラウドのビジネスプロセスサービス市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第11章 競合情勢

• 市場シェア分析2023
• FPNVポジショニングマトリックス, 2023
• 競合シナリオ分析
• 戦略分析と提言

企業一覧

• Accenture, Inc.
• Adobe Inc.
• Alibaba Group Holding Limited
• Amazon Web Services, Inc.
• Capgemini SE
• CloudSigma Holding AG
• Cognizant Technology Solutions Corporation
• Fujitsu Limited
• Google Inc.
• HCI Group by Tech Mahindra Limited
• International Business Machines Corporation
• Oracle Corporation
• Salesforce, Inc.
• SAP SE
• Tata Consultancy Services
• Wipro Limited

LIST OF FIGURES

• FIGURE 1. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET RESEARCH PROCESS
• FIGURE 2. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 5. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2023 VS 2030 (%)
• FIGURE 7. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 8. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2023 VS 2030 (%)
• FIGURE 9. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 10. AMERICAS PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 11. AMERICAS PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 12. UNITED STATES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 13. UNITED STATES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 14. ASIA-PACIFIC PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 15. ASIA-PACIFIC PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 16. EUROPE, MIDDLE EAST & AFRICA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 17. EUROPE, MIDDLE EAST & AFRICA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 18. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 19. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 5. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 6. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET DYNAMICS
• TABLE 7. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 8. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY CLOUD PAYMENT SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY CUSTOMER MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY E-COMMERCE ENABLEMENT SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FINANCE & ACCOUNTING SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 12. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY HUMAN RESOURCE MANAGEMENT SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY OPERATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY SUPPLY CHAIN MANAGEMENT SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 15. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 16. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY AEROSPACE & DEFENSE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY AUTOMOTIVE & TRANSPORTATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 19. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY BUILDING, CONSTRUCTION & REAL ESTATE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 20. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY CONSUMER GOODS & RETAIL, BY REGION, 2018-2030 (USD MILLION)
• TABLE 21. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY EDUCATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 22. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY ENERGY & UTILITIES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 23. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2030 (USD MILLION)
• TABLE 24. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 25. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INFORMATION TECHNOLOGY, BY REGION, 2018-2030 (USD MILLION)
• TABLE 26. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2030 (USD MILLION)
• TABLE 27. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 28. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY TELECOMMUNICATION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 29. GLOBAL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2030 (USD MILLION)
• TABLE 30. AMERICAS PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 31. AMERICAS PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 32. AMERICAS PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 33. ARGENTINA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 34. ARGENTINA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 35. BRAZIL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 36. BRAZIL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 37. CANADA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 38. CANADA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 39. MEXICO PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 40. MEXICO PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 41. UNITED STATES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 42. UNITED STATES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 43. UNITED STATES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 44. ASIA-PACIFIC PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 45. ASIA-PACIFIC PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 46. ASIA-PACIFIC PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 47. AUSTRALIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 48. AUSTRALIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 49. CHINA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 50. CHINA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 51. INDIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 52. INDIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 53. INDONESIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 54. INDONESIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 55. JAPAN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 56. JAPAN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 57. MALAYSIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 58. MALAYSIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 59. PHILIPPINES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 60. PHILIPPINES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 61. SINGAPORE PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 62. SINGAPORE PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 63. SOUTH KOREA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 64. SOUTH KOREA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 65. TAIWAN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 66. TAIWAN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 67. THAILAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 68. THAILAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 69. VIETNAM PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 70. VIETNAM PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 71. EUROPE, MIDDLE EAST & AFRICA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 72. EUROPE, MIDDLE EAST & AFRICA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 73. EUROPE, MIDDLE EAST & AFRICA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 74. DENMARK PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 75. DENMARK PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 76. EGYPT PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 77. EGYPT PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 78. FINLAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 79. FINLAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 80. FRANCE PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 81. FRANCE PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 82. GERMANY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 83. GERMANY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 84. ISRAEL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 85. ISRAEL PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 86. ITALY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 87. ITALY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 88. NETHERLANDS PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 89. NETHERLANDS PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 90. NIGERIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 91. NIGERIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 92. NORWAY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 93. NORWAY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 94. POLAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 95. POLAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 96. QATAR PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 97. QATAR PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 98. RUSSIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 99. RUSSIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 100. SAUDI ARABIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 101. SAUDI ARABIA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 102. SOUTH AFRICA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 103. SOUTH AFRICA PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 104. SPAIN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 105. SPAIN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 106. SWEDEN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 107. SWEDEN PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 108. SWITZERLAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 109. SWITZERLAND PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 110. TURKEY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 111. TURKEY PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 112. UNITED ARAB EMIRATES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 113. UNITED ARAB EMIRATES PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 114. UNITED KINGDOM PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY FUNCTION, 2018-2030 (USD MILLION)
• TABLE 115. UNITED KINGDOM PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SIZE, BY INDUSTRY, 2018-2030 (USD MILLION)
• TABLE 116. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET SHARE, BY KEY PLAYER, 2023
• TABLE 117. PUBLIC CLOUD BUSINESS PROCESS SERVICES MARKET, FPNV POSITIONING MATRIX, 2023

The Public Cloud Business Process Services Market was valued at USD 44.54 billion in 2023, expected to reach USD 49.33 billion in 2024, and is projected to grow at a CAGR of 11.24%, to USD 93.90 billion by 2030.

Public Cloud Business Process Services involve the outsourcing of specific business-related tasks, functions, or processes to be managed and delivered over a cloud computing environment. This service enables businesses to leverage scalable and flexible infrastructure, reducing costs, and optimizing their operational efficiency. The necessity of these services arises from increasing demands for enterprise agility, the need for reducing time-to-market for products and services, and the push for digitization and cloud migration strategies. Application spans numerous sectors including finance, healthcare, retail, and manufacturing, among others, enabling end-users to streamline operations and focus on core competencies. Key growth factors in this market include advancements in cloud technology, growing adoption of AI and machine learning for process automation, and the rising shift towards subscription-based and pay-per-use models. The growing emphasis on enhanced customer experiences and personalized service solutions also propels demand. However, challenges such as cybersecurity threats, data privacy concerns, and issues related to cloud integration and regulatory compliance act as significant barriers. Despite these limitations, there are numerous opportunities emerging: expanding service portfolios to include industry-specific process solutions, investing in blockchain for enhanced security, and developing more robust data analytics capabilities to drive decision-making. Recommendations include strengthening partnerships with leading cloud vendors, focusing on sustainable practices, and continuously innovating to meet diverse customer needs. Additionally, enhancing the existing workforce's skillsets in cloud technologies and adaptive business process solutions is critical. Potential areas of innovation include further exploration of serverless architecture, edge computing, and hybrid IT environments for enriched service delivery. The market is highly competitive yet dynamic, characterized by rapid technological shifts and continuous innovation, pushing firms to remain agile and proactive in response to evolving business environments.

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Public Cloud Business Process Services Market

The Public Cloud Business Process Services Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

• Market Drivers
  • Standardizing software applications and business processes across a company
  • Need for cost-effective IT infrastructure with the high level of and data accessibility
  • Increased business agility due to an increase in cloud adoption across verticals
• Market Restraints
  • Limited domain expertise and awareness
  • Rising security concerns over data on the cloud
• Market Opportunities
  • Enabling effective integration of different business processes
  • Embed analytical capabilities offering business insights
• Market Challenges
  • Third party related integration and dependency issues

Porter's Five Forces: A Strategic Tool for Navigating the Public Cloud Business Process Services Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Public Cloud Business Process Services Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Public Cloud Business Process Services Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Public Cloud Business Process Services Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Public Cloud Business Process Services Market

A detailed market share analysis in the Public Cloud Business Process Services Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Public Cloud Business Process Services Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Public Cloud Business Process Services Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Public Cloud Business Process Services Market

A strategic analysis of the Public Cloud Business Process Services Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Public Cloud Business Process Services Market, highlighting leading vendors and their innovative profiles. These include Accenture, Inc., Adobe Inc., Alibaba Group Holding Limited, Amazon Web Services, Inc., Capgemini SE, CloudSigma Holding AG, Cognizant Technology Solutions Corporation, Fujitsu Limited, Google Inc., HCI Group by Tech Mahindra Limited, International Business Machines Corporation, Oracle Corporation, Salesforce, Inc., SAP SE, Tata Consultancy Services, and Wipro Limited.

Market Segmentation & Coverage

This research report categorizes the Public Cloud Business Process Services Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Based on Function, market is studied across Cloud Payment Services, Customer Management, E-Commerce Enablement Services, Finance & Accounting Services, Human Resource Management Services, Industry Operation, and Supply Chain Management Services.
• Based on Industry, market is studied across Aerospace & Defense, Automotive & Transportation, Banking, Financial Services & Insurance, Building, Construction & Real Estate, Consumer Goods & Retail, Education, Energy & Utilities, Government & Public Sector, Healthcare & Life Sciences, Information Technology, Manufacturing, Media & Entertainment, Telecommunication, and Travel & Hospitality.
• Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Standardizing software applications and business processes across a company
    • 5.1.1.2. Need for cost-effective IT infrastructure with the high level of and data accessibility
    • 5.1.1.3. Increased business agility due to an increase in cloud adoption across verticals
  • 5.1.2. Restraints
    • 5.1.2.1. Limited domain expertise and awareness
    • 5.1.2.2. Rising security concerns over data on the cloud
  • 5.1.3. Opportunities
    • 5.1.3.1. Enabling effective integration of different business processes
    • 5.1.3.2. Embed analytical capabilities offering business insights
  • 5.1.4. Challenges
    • 5.1.4.1. Third party related integration and dependency issues
• 5.2. Market Segmentation Analysis
• 5.3. Porter's Five Forces Analysis
  • 5.3.1. Threat of New Entrants
  • 5.3.2. Threat of Substitutes
  • 5.3.3. Bargaining Power of Customers
  • 5.3.4. Bargaining Power of Suppliers
  • 5.3.5. Industry Rivalry
• 5.4. PESTLE Analysis
  • 5.4.1. Political
  • 5.4.2. Economic
  • 5.4.3. Social
  • 5.4.4. Technological
  • 5.4.5. Legal
  • 5.4.6. Environmental

6. Public Cloud Business Process Services Market, by Function

• 6.1. Introduction
• 6.2. Cloud Payment Services
• 6.3. Customer Management
• 6.4. E-Commerce Enablement Services
• 6.5. Finance & Accounting Services
• 6.6. Human Resource Management Services
• 6.7. Industry Operation
• 6.8. Supply Chain Management Services

7. Public Cloud Business Process Services Market, by Industry

• 7.1. Introduction
• 7.2. Aerospace & Defense
• 7.3. Automotive & Transportation
• 7.4. Banking, Financial Services & Insurance
• 7.5. Building, Construction & Real Estate
• 7.6. Consumer Goods & Retail
• 7.7. Education
• 7.8. Energy & Utilities
• 7.9. Government & Public Sector
• 7.10. Healthcare & Life Sciences
• 7.11. Information Technology
• 7.12. Manufacturing
• 7.13. Media & Entertainment
• 7.14. Telecommunication
• 7.15. Travel & Hospitality

8. Americas Public Cloud Business Process Services Market

• 8.1. Introduction
• 8.2. Argentina
• 8.3. Brazil
• 8.4. Canada
• 8.5. Mexico
• 8.6. United States

9. Asia-Pacific Public Cloud Business Process Services Market

• 9.1. Introduction
• 9.2. Australia
• 9.3. China
• 9.4. India
• 9.5. Indonesia
• 9.6. Japan
• 9.7. Malaysia
• 9.8. Philippines
• 9.9. Singapore
• 9.10. South Korea
• 9.11. Taiwan
• 9.12. Thailand
• 9.13. Vietnam

10. Europe, Middle East & Africa Public Cloud Business Process Services Market

• 10.1. Introduction
• 10.2. Denmark
• 10.3. Egypt
• 10.4. Finland
• 10.5. France
• 10.6. Germany
• 10.7. Israel
• 10.8. Italy
• 10.9. Netherlands
• 10.10. Nigeria
• 10.11. Norway
• 10.12. Poland
• 10.13. Qatar
• 10.14. Russia
• 10.15. Saudi Arabia
• 10.16. South Africa
• 10.17. Spain
• 10.18. Sweden
• 10.19. Switzerland
• 10.20. Turkey
• 10.21. United Arab Emirates
• 10.22. United Kingdom

11. Competitive Landscape

• 11.1. Market Share Analysis, 2023
• 11.2. FPNV Positioning Matrix, 2023
• 11.3. Competitive Scenario Analysis
• 11.4. Strategy Analysis & Recommendation

Companies Mentioned

• 1. Accenture, Inc.
• 2. Adobe Inc.
• 3. Alibaba Group Holding Limited
• 4. Amazon Web Services, Inc.
• 5. Capgemini SE
• 6. CloudSigma Holding AG
• 7. Cognizant Technology Solutions Corporation
• 8. Fujitsu Limited
• 9. Google Inc.
• 10. HCI Group by Tech Mahindra Limited
• 11. International Business Machines Corporation
• 12. Oracle Corporation
• 13. Salesforce, Inc.
• 14. SAP SE
• 15. Tata Consultancy Services
• 16. Wipro Limited