ITサービス管理市場：コンポーネント別、展開別、組織規模別、業界別-2024年～2030年の世界予測

ITサービス管理市場規模は2023年に94億8,000万米ドルと推定され、2024年には115億1,000万米ドルに達し、CAGR 22.44％で2030年には391億4,000万米ドルに達すると予測されます。

情報技術（IT）サービス管理とは、組織が顧客に提供するITサービスを計画、設計、提供、運用、管理するために採用する戦略的アプローチ、プロセス、方針、慣行を指します。ITサービスマネジメントは、高いサービス品質を維持しながら、ITリソースをビジネスニーズや目的に合致させることに主眼を置いています。ITサービス管理は、ハードウェア、ソフトウェア、ネットワーク、アプリケーションなど、組織のITインフラ全体をエンドツーエンドで管理することを意味します。リモートワークへのシフトやクラウドベースのサービスの利用により、組織は業務を合理化し、デジタルワークプレイスへの移行を促進することが可能になり、効率的なITサービス管理の必要性が加速しています。各業界でデジタル化を推進する政府のイニシアチブは、企業にITインフラストラクチャの最適化と革新的なソリューションの導入を促しています。DevOpsやアジャイルプラクティスを採用することで、組織はITリソースを効果的に管理しながら、開発チームと運用チームのコラボレーションを促進し、最終的にサービスデリバリーと顧客満足度を向上させています。しかし、既存のサービスとの非互換性や、セキュリティやプライバシー侵害に関する懸念など、ITSMソリューションの導入には一定の課題が存在し、これらの新技術を組織内でシームレスに展開する妨げとなっています。市場各社はITSMソリューションに革新的なAIベースのツールを導入し、顧客により効果的なIT管理体験を提供しています。さらに、ITSMのプロアクティブ・メンテナンスや予知保全への利用が加速していることも、エンドユーザーにとって重要な機会となっています。

コンポーネント：組織によるマネージドサービスへの適応性

マネージドサービスやプロフェッショナルサービスなどのITサービスは、ビジネス・プロセスを最適化し、技術の効果的な利用を確保することを目的とした、ITサービス管理の2つの主要コンポーネントです。マネージドサービスは、ネットワーク管理、サイバーセキュリティ、クラウド・コンピューティングなどの特定のIT機能を、これらの機能に関する問題の監視、管理、解決を担当する第三者プロバイダーにアウトソーシングするものです。ITサービス管理におけるプロフェッショナルサービスは、様々な技術・イニシアティブに対する専門的なアドバイス、ガイダンス、導入サポートを提供することに重点を置いています。これらのサービスには、プロジェクト管理、システム統合、ビジネス分析、ソフトウェア開発などが含まれます。ITサービス管理のソリューションにより、IT企業はリソースの割り当て、イニシアチブの優先順位付け、リスク管理について、十分な情報に基づいた意思決定を行うことができます。これらの包括的なソフトウェアソリューションは、調達から廃棄までのライフサイクルを通じて、IT資産を効果的に管理し、最適化することを可能にします。また、ダッシュボードのレポート作成と分析ツールは、多様なデータソースを視覚化することで、情報に基づいた意思決定を可能にし、ITサービス管理の専門家に貴重な洞察を記載しています。サービスデスクソリューションは、インシデントを処理するための一元化されたプラットフォームを提供することで、顧客サポートリクエストを効率的に管理するように設計されています。サービスデスクソフトウェアは、組織内のエンドユーザーとサービスプロバイダ間の単一のコンタクトポイントを提供することにより、ITサービスの提供を管理します。サービス・ポートフォリオ管理（SPM）は、ITサービスのライフサイクル全体（構想から実装、保守、最終的な廃止まで）を管理することに重点を置いた、ITサービス管理（ITSM）の戦略的プロセスです。これらの最先端のソフトウェアソリューションは、情報に基づいた意思決定をサポートし、将来の成長に向けたデータ主導の戦略を可能にすることで、企業全体の継続的な改善とデジタルトランスフォーメーションの文化を育みます。

展開：運用効率と費用対効果から、オンクラウド展開を選好

ITサービス管理では、インフラストラクチャとアプリケーションの適切な展開・モデルを選択することが企業にとって重要であり、オンプレミスとオンクラウドが主要な選択肢となっており、それぞれが異なる組織のニーズに対応しています。オンプレミスの展開では、サーバーやネットワーク機器などの社内リソースを使用して、組織の施設内にITインフラを構築します。このオプションは、データ、セキュリティ、システム構成の管理を優先する企業に好まれます。特に、厳格なコンプライアンスが求められる規制の厳しい業界や、既存のハードウェアやレガシーシステムに投資している企業に適しています。メリットとしては、セキュリティ対策やカスタマイズ機能の制御性が高いことが挙げられるが、初期投資と継続的な費用がかさみ、拡大性に限界があります。オンクラウド・展開は、インフラ、アプリケーション、データのホスティングをサードパーティのクラウドサービス・プロバイダーに依存します。このアプローチは、運用の効率化、コスト削減、管理の簡素化を実現します。多額の先行投資をせずに迅速な拡大性を求める企業や、社内のITリソースが限られている企業に最適です。初期コストの削減、柔軟性の向上、災害復旧機能の内蔵といったメリットがあります。とはいえ、データセキュリティに関する懸念や、カスタマイズ・オプションの制限が生じる可能性もあります。オンプレミスの導入では、高いコストでセキュリティをより詳細に管理できる一方、オンクラウドの導入では、柔軟性とコスト効率は高いもの、セキュリティに懸念が生じる可能性があります。企業は、2つのモデルのいずれかを採用する前に、具体的な要件を評価する必要があります。

組織規模：クラウドベースの採用に傾く中小企業

大企業は一般に、ビジネス活動をサポートするための技術・システムやプロセスが何重にも重なった複雑なIT環境を抱えています。ITSMを採用することで、これらの企業はITインフラを管理しながら、業務効率を確保することができます。このような大企業は、技術リソースを効率的に管理するために、COBIT（Control Objectives for Information and Related Technologies）やITIL（Information Technology Infrastructure Library）などの包括的なフレームワークを導入することが多いです。これとは対照的に、中小企業は、大企業ほど複雑ではないが、より柔軟なIT構造を持つ傾向があります。中小企業では、限られた予算と少ないリソースで、手頃なコストで要件に的確に対応できるクラウドベースやSaaS（Software as a Service）ベースのITSMソリューションの採用が進んでいます。大企業から中小企業までITサービス管理の採用が増加していることは、業務パフォーマンスの向上と価値創造を達成する上での重要性を浮き彫りにしています。

業界別：高度なセキュリティの使用性を求める銀行、金融サービス、保険業界からの採用増加

ITサービス管理（ITSM）は、銀行、金融サービス、保険（BFSI）セクターにおいて重要な役割を担っています。これらの業界では、厳格なセキュリティ対策、規制遵守、効率的なデータ管理が要求されるため、ITSMソリューションが非常に適しています。世界中の政府機関は、公共サービスのインフラとデータセキュリティを効果的に管理するために、堅牢なITSMツールを必要としています。資産管理、インシデント対応システム、DevOpsなどのソリューションは、政府機関内のプロセスを合理化するために普及しています。医療組織は、HIPAA（Health Insurance Portability and Accountability Act：医療保険の相互運用性と説明責任に関する法律）などの規制要件を遵守しながら、患者の機密情報を安全に保管するためにITSMソリューションを利用しています。情報技術（IT）業界では、効率的なサービス提供がビジネスの成長に不可欠であり、ソフトウェア開発やデータ処理会社など、さまざまな領域のさまざまな企業規模のニーズに対応しています。これらは、自動化主導のサポートプロセスを通じて、生産性の向上を達成するためにビジネスを支援します。インダストリー4.0の導入が進む中、製造業はITSMソリューションを活用し、サプライチェーン管理、在庫追跡、機器メンテナンスの最適化を図っています。メディア業界は、コンテンツの作成、保存、配信において信頼性の高いITインフラに依存しています。ITSMツールは、世界中のエンドユーザーのために高品質な標準を維持しながら、組織が大規模なプロジェクトを効率的に管理するのに役立っています。小売業では、eコマース・プラットフォーム、カスタマー・リレーションシップ・マネジメント・システム、サプライチェーンの管理にITSMツールを活用するケースが増えています。ソリューションは、中小企業にも大企業にも適したスケーラブルなオプションを提供することで、特にこれらの要件に対応し、世界中の小売環境におけるデジタルトランスフォーメーションプロセスをより円滑にします。電気通信事業者は、ネットワーク・パフォーマンスの監視、資産の管理、競争の激しい市場環境における規制遵守の徹底のために、高度なITSMソリューションを必要としています。旅行業界やホスピタリティ業界では、予約プロセスにおいて個人の嗜好に基づいたパーソナライズされたオファーを提供できるリアルタイムのデータ分析処理機能を通じて、顧客体験を向上させる堅牢なITSMソリューションが必要とされています。業界各社は、このセグメントに特化したサービスを提供しており、ホテルや航空会社は、統合されたソフトウェア・システムを通じてさまざまな部門を接続することで、業務を効率的に合理化できます。

地域別洞察

南北アメリカのITサービス管理市場は成熟しており、定評のある技術部門が存在し、技術インフラの近代化に向けた投資が増加しています。この地域の企業は、クラウドベースの環境へのアプリケーションの移行が進むにつれて、マルチクラウド管理機能を優先しています。これらの企業は、予測分析主導の意思決定やチャットボットによるカスタマーサポート強化のために、ITSM戦略に人工知能（AI）を統合することを重視しています。南北アメリカは、業務をサポートする堅牢なITインフラを優先する大手世界企業の本拠地であり、その結果、高度なITサービス管理ソリューションに対する需要が高まっています。アジア太平洋には、IT成熟度の異なる新興経済諸国と先進経済諸国が混在しています。日本、韓国、シンガポール、オーストラリアの企業は、技術導入とイノベーションに多額の投資を行っています。

その結果、急速に進化するデジタルエコシステムに対応する高度なITサービス管理ソリューションへの需要が高まっています。アジア太平洋市場では、中小企業の割合が高く、ITサービスを管理するための社内リソースが不足していることが多いため、ITSMソリューションの導入に大きく貢献しています。欧州地域では、複雑なITシステムの保守に豊富なリソースを割く大規模な組織が多く、ハイエンドのITサービス管理製品に対する大きな需要を牽引しています。欧州の企業は、特定の厳しいデータプライバシー法や一般データ保護規則（GDPR）への準拠に重点を置いたITSMソリューションを優先しています。欧州のITSMプロバイダーは、業務効率を維持しながら、これらの規制を確実に遵守するためのカスタマイズ可能なソリューションを提供しています。

FPNVポジショニングマトリックス

FPNVポジショニングマトリックスはITサービス管理市場の評価において極めて重要です。事業戦略や製品満足度に関連する主要指標を調査し、ベンダーの包括的な評価を記載しています。この綿密な分析により、ユーザーは各自の要件に沿った十分な情報に基づいた意思決定を行うことができます。評価に基づき、ベンダーは成功の度合いが異なる4つの象限に分類されます。フォアフロント（F）、パスファインダー（P）、ニッチ（N）、バイタル（V）です。

市場シェア分析

市場シェア分析は、ITサービス管理市場におけるベンダーの現状について、洞察に満ちた詳細な調査を提供する包括的なツールです。全体的な収益、顧客基盤、その他の主要指標についてベンダーの貢献度を綿密に比較・分析することで、企業の業績や市場シェア争いの際に直面する課題について理解を深めることができます。さらに、この分析により、調査対象基準年に観察された累積、断片化の優位性、合併の特徴などの要因を含む、このセグメントの競合特性に関する貴重な考察が得られます。このような詳細レベルの拡大により、ベンダーはより多くの情報に基づいた意思決定を行い、市場で競争優位に立つための効果的な戦略を考案することができます。

本レポートは、以下の側面に関する貴重な洞察を提供しています。

1.市場の浸透度：主要企業が提供する市場に関する包括的な情報を提示しています。

2.市場の開拓度：有利な新興市場を深く掘り下げ、成熟市場セグメントにおける浸透度を分析しています。

3.市場の多様化：新製品の発売、未開拓の地域、最近の開発、投資に関する詳細な情報を記載しています。

4.競合の評価と情報：市場シェア、戦略、製品、認証、規制状況、特許状況、主要企業の製造能力について徹底的な評価を行います。

5.製品開発とイノベーション：将来の技術、研究開発活動、画期的な製品開発に関する知的洞察を記載しています。

本レポートは、以下のような主要な質問に対応しています。

1.ITサービス管理市場の市場規模と予測は？

2.ITサービス管理市場の予測期間中に投資を検討すべき製品、用途は何か？

3.ITサービス管理市場の技術動向と規制枠組みは？

4.ITサービス管理市場における主要ベンダーの市場シェアは？

5.ITサービス管理市場への参入に適した形態や戦略的手段は？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • リモートワークへの移行とクラウドベースのサービスの導入
    • 業界全体でデジタル化を推進する政府の取り組み
    • IT資産管理とDevOpsとアジャイルプラクティスへの注目の高まり
  • 抑制要因
    • ITSMサービスの非互換性と従来のITアーキテクチャとの統合の問題
  • 機会
    • AI対応ツールとITサービス管理ソリューションの統合
    • 予防的と予測的なメンテナンスのためのITSMの利用を加速
  • 課題
    • データのプライバシーとセキュリティに関する懸念
• 市場セグメンテーション分析
  • コンポーネント：組織によるマネージドサービスへの適応性
  • 展開：運用効率とコスト効率を考慮し、クラウド上での導入を優先
  • 組織規模：クラウドベースの導入に傾倒している中小企業
  • 業界：銀行、金融サービス、保険業界からの高度なセキュリティの使いやすさに対する採用が増加
• 市場動向分析
  • 南北アメリカの現地市場参入企業の存在により、斬新なIT管理サービスを継続的に採用
  • 業界全体での継続的なデジタル化とアジア太平洋におけるISTMソリューションの利用可能性の向上
  • 欧州の多様なインフラにおけるデジタル変革の取り組みと政府投資の拡大
• ロシア・ウクライナ紛争の累積的影響
• 高インフレの累積的影響
• ポーターのファイブフォース分析
• バリューチェーンとクリティカルパス分析
• 規制枠組みの分析

第6章 ITサービス管理市場：コンポーネント別

• イントロダクション
• サービス
• ソリューション

第7章 ITサービス管理市場：展開別

• イントロダクション
• オンプレミス
• クラウド

第8章 ITサービス管理市場：組織規模別

• イントロダクション
• 大企業
• 中小企業

第9章 ITサービス管理市場：業界別

• イントロダクション
• 銀行、金融サービス、保険
• 政府と公共部門
• 医療とライフサイエンス
• ITとITES
• 製造業
• メディアとエンターテイメント
• 小売・消費財
• 通信
• 旅行・ホスピタリティ

第10章 南北アメリカのITサービス管理市場

• イントロダクション
• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第11章 アジア太平洋のITサービス管理市場

• イントロダクション
• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第12章 欧州・中東・アフリカのITサービス管理市場

• イントロダクション
• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第13章 競合情勢

• 市場シェア分析、2023年
• FPNVポジショニングマトリックス、2023年
• 競合シナリオ分析

第14章 競合ポートフォリオ

• 主要企業プロファイル
• 主要製品ポートフォリオ

LIST OF FIGURES

• FIGURE 1. IT SERVICE MANAGEMENT MARKET RESEARCH PROCESS
• FIGURE 2. IT SERVICE MANAGEMENT MARKET SIZE, 2023 VS 2030
• FIGURE 3. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2030 (%)
• FIGURE 5. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 6. IT SERVICE MANAGEMENT MARKET DYNAMICS
• FIGURE 7. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
• FIGURE 8. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 9. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2023 VS 2030 (%)
• FIGURE 10. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 11. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2030 (%)
• FIGURE 12. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 13. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2023 VS 2030 (%)
• FIGURE 14. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 15. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 16. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 17. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2030 (%)
• FIGURE 18. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 19. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 20. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 21. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
• FIGURE 22. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
• FIGURE 23. IT SERVICE MANAGEMENT MARKET SHARE, BY KEY PLAYER, 2023
• FIGURE 24. IT SERVICE MANAGEMENT MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

• TABLE 1. IT SERVICE MANAGEMENT MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
• TABLE 3. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, 2018-2023 (USD MILLION)
• TABLE 4. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, 2024-2030 (USD MILLION)
• TABLE 5. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 6. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 7. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 8. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 9. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 10. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 11. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 12. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 13. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 14. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 15. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 16. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 17. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, BY REGION, 2018-2023 (USD MILLION)
• TABLE 18. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, BY REGION, 2024-2030 (USD MILLION)
• TABLE 19. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 20. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 21. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY CONFIGURATION & CHANGE MANAGEMENT, BY REGION, 2018-2023 (USD MILLION)
• TABLE 22. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY CONFIGURATION & CHANGE MANAGEMENT, BY REGION, 2024-2030 (USD MILLION)
• TABLE 23. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY DASHBOARD REPORTING & ANALYTICS, BY REGION, 2018-2023 (USD MILLION)
• TABLE 24. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY DASHBOARD REPORTING & ANALYTICS, BY REGION, 2024-2030 (USD MILLION)
• TABLE 25. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY OPERATIONS & PERFORMANCE MANAGEMENT, BY REGION, 2018-2023 (USD MILLION)
• TABLE 26. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY OPERATIONS & PERFORMANCE MANAGEMENT, BY REGION, 2024-2030 (USD MILLION)
• TABLE 27. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICE DESK SOFTWARE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 28. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICE DESK SOFTWARE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 29. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICE PORTFOLIO MANAGEMENT, BY REGION, 2018-2023 (USD MILLION)
• TABLE 30. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICE PORTFOLIO MANAGEMENT, BY REGION, 2024-2030 (USD MILLION)
• TABLE 31. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 32. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 33. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ON PREMISES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 34. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ON PREMISES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 35. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ON-CLOUD, BY REGION, 2018-2023 (USD MILLION)
• TABLE 36. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ON-CLOUD, BY REGION, 2024-2030 (USD MILLION)
• TABLE 37. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 38. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 39. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 40. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 41. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 42. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 43. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 44. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 45. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2018-2023 (USD MILLION)
• TABLE 46. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2024-2030 (USD MILLION)
• TABLE 47. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2023 (USD MILLION)
• TABLE 48. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2024-2030 (USD MILLION)
• TABLE 49. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 50. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY HEALTHCARE & LIFE SCIENCES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 51. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY IT & ITES, BY REGION, 2018-2023 (USD MILLION)
• TABLE 52. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY IT & ITES, BY REGION, 2024-2030 (USD MILLION)
• TABLE 53. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2023 (USD MILLION)
• TABLE 54. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY MANUFACTURING, BY REGION, 2024-2030 (USD MILLION)
• TABLE 55. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2023 (USD MILLION)
• TABLE 56. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2024-2030 (USD MILLION)
• TABLE 57. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY RETAIL & CONSUMER GOODS, BY REGION, 2018-2023 (USD MILLION)
• TABLE 58. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY RETAIL & CONSUMER GOODS, BY REGION, 2024-2030 (USD MILLION)
• TABLE 59. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY TELECOMMUNICATIONS, BY REGION, 2018-2023 (USD MILLION)
• TABLE 60. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY TELECOMMUNICATIONS, BY REGION, 2024-2030 (USD MILLION)
• TABLE 61. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2023 (USD MILLION)
• TABLE 62. GLOBAL IT SERVICE MANAGEMENT MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2024-2030 (USD MILLION)
• TABLE 63. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 64. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 65. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 66. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 67. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 68. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 69. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 70. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 71. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 72. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 73. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 74. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 75. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
• TABLE 76. AMERICAS IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
• TABLE 77. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 78. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 79. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 80. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 81. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 82. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 83. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 84. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 85. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 86. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 87. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 88. ARGENTINA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 89. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 90. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 91. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 92. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 93. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 94. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 95. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 96. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 97. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 98. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 99. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 100. BRAZIL IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 101. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 102. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 103. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 104. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 105. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 106. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 107. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 108. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 109. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 110. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 111. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 112. CANADA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 113. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 114. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 115. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 116. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 117. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 118. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 119. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 120. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 121. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 122. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 123. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 124. MEXICO IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 125. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 126. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 127. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 128. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 129. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 130. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 131. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 132. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 133. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 134. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 135. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 136. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 137. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2018-2023 (USD MILLION)
• TABLE 138. UNITED STATES IT SERVICE MANAGEMENT MARKET SIZE, BY STATE, 2024-2030 (USD MILLION)
• TABLE 139. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 140. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 141. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 142. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 143. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 144. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 145. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 146. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 147. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 148. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 149. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 150. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 151. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
• TABLE 152. ASIA-PACIFIC IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
• TABLE 153. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 154. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 155. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 156. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 157. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 158. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 159. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 160. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 161. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 162. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 163. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 164. AUSTRALIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 165. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 166. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 167. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 168. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 169. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 170. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 171. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 172. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 173. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 174. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 175. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 176. CHINA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 177. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 178. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 179. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 180. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 181. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 182. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 183. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 184. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 185. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 186. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 187. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 188. INDIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 189. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 190. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 191. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 192. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 193. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 194. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 195. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 196. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 197. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 198. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 199. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 200. INDONESIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 201. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 202. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 203. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 204. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 205. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 206. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 207. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 208. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 209. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 210. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 211. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 212. JAPAN IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 213. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 214. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 215. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 216. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 217. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 218. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 219. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 220. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 221. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 222. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 223. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 224. MALAYSIA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 225. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 226. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 227. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 228. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 229. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 230. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 231. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 232. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 233. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 234. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 235. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 236. PHILIPPINES IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 237. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 238. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 239. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 240. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 241. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 242. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 243. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 244. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 245. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 246. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 247. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 248. SINGAPORE IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 249. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 250. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 251. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 252. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 253. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 254. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 255. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 256. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 257. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 258. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 259. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 260. SOUTH KOREA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 261. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 262. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 263. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 264. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 265. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 266. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 267. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 268. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 269. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 270. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 271. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 272. TAIWAN IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 273. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 274. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 275. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 276. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 277. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 278. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 279. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 280. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 281. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 282. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 283. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 284. THAILAND IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 285. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 286. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 287. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 288. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 289. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 290. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 291. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 292. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 293. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 294. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 295. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 296. VIETNAM IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 297. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 298. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 299. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 300. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 301. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 302. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 303. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 304. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 305. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 306. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 307. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 308. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 309. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2018-2023 (USD MILLION)
• TABLE 310. EUROPE, MIDDLE EAST & AFRICA IT SERVICE MANAGEMENT MARKET SIZE, BY COUNTRY, 2024-2030 (USD MILLION)
• TABLE 311. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 312. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 313. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 314. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 315. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 316. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 317. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 318. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 319. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 320. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 321. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 322. DENMARK IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 323. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 324. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 325. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 326. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 327. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (USD MILLION)
• TABLE 328. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2024-2030 (USD MILLION)
• TABLE 329. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2023 (USD MILLION)
• TABLE 330. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2024-2030 (USD MILLION)
• TABLE 331. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2018-2023 (USD MILLION)
• TABLE 332. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2024-2030 (USD MILLION)
• TABLE 333. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2018-2023 (USD MILLION)
• TABLE 334. EGYPT IT SERVICE MANAGEMENT MARKET SIZE, BY VERTICAL, 2024-2030 (USD MILLION)
• TABLE 335. FINLAND IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2023 (USD MILLION)
• TABLE 336. FINLAND IT SERVICE MANAGEMENT MARKET SIZE, BY COMPONENT, 2024-2030 (USD MILLION)
• TABLE 337. FINLAND IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2023 (USD MILLION)
• TABLE 338. FINLAND IT SERVICE MANAGEMENT MARKET SIZE, BY SERVICES, 2024-2030 (USD MILLION)
• TABLE 339. FINLAND IT SERVICE MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2018-2023 (U

[189 Pages Report] The IT Service Management Market size was estimated at USD 9.48 billion in 2023 and expected to reach USD 11.51 billion in 2024, at a CAGR 22.44% to reach USD 39.14 billion by 2030.

Information technology (IT) service management refers to the strategic approach, processes, policies, and practices employed by an organization to plan, design, deliver, operate, and control IT services offered to its customers. It primarily focuses on aligning IT resources with business needs and objectives while maintaining a high level of service quality. IT service management encompasses end-to-end management of the entire IT infrastructure of the organization, including hardware, software, networks, and applications. The shift to remote working and the use of cloud-based services enable organizations to streamline operations and facilitate the transition to digital workplaces, accelerating the need for efficient IT service management. Government initiatives promoting digitalization across industries have encouraged businesses to optimize their IT infrastructure and embrace innovative solutions. Adopting DevOps and Agile practices has allowed organizations to effectively manage their IT resources while fostering collaboration among development and operations teams, ultimately improving service delivery and customer satisfaction. However, certain challenges exist in implementing ITSM solutions, such as incompatibility with existing services or concerns associated with security or privacy breaches, which hinder the seamless deployment of these new technologies within an organization. Market players are introducing innovative AI-based tools with their ITSM solutions to offer customers a more effective IT management experience. Moreover, the accelerating use of ITSM for proactive and predictive maintenance presents another vital opportunity for end-users.

Component: Adaptability towards managed services by organizations

IT services, such as managed services and professional services, are two key components of IT service management that aim to optimize business processes and ensure the effective use of technology. Managed services involve outsourcing specific IT functions, such as network management, cybersecurity, or cloud computing, to a third-party provider responsible for monitoring, managing, and resolving issues related to these functions. Professional services in IT service management focus on providing expert advice, guidance, and implementation support for various technology initiatives. These services may include project management, system integration, business analysis, and software development. IT service management solutions enable IT companies to make informed decisions on allocating resources, prioritizing initiatives, and managing risks. These comprehensive software solutions empower businesses to effectively manage and optimize their IT assets throughout their life cycle, from procurement to retirement. Configuration & change management solutions are crucial in maintaining control and minimizing disruptions, while dashboard reporting & analytics tools provide valuable insights to IT service management professionals by consolidating diverse data sources into visualizations that enable informed decision-making. Service Desk Solutions are designed to manage customer support requests effectively by providing a centralized platform for handling incidents. Service Desk Software manages IT service delivery by offering a single point of contact between end-users and service providers in an organization. Service Portfolio Management (SPM) is a strategic process within IT service management (ITSM) that focuses on managing the entire lifecycle of IT services - from ideation through implementation, maintenance, and eventual retirement. These state-of-the-art software solutions foster a culture of continuous improvement and digital transformation across the enterprise by supporting informed decision-making and enabling data-driven strategies for future growth.

Deployment: Preferences for on-cloud deployments due to operational efficiency & cost effectiveness

In IT service management, selecting an appropriate deployment model for infrastructure and applications is crucial for businesses, and on-premises and on-cloud are the primary options, each catering to different organizational needs. On-premises deployment involves setting up IT infrastructure within an organization's facility using in-house resources such as servers and networking equipment. This option is preferred by businesses prioritizing control over data, security, and system configurations. It is particularly suitable for highly regulated industries requiring strict compliance or companies with existing hardware or legacy systems investments. Advantages include greater control over security measures and customization capabilities; however, it requires a higher initial investment and ongoing expenses with limited scalability. On-cloud deployment relies on third-party cloud service providers to host infrastructure, applications, and data. This approach offers operational efficiency, cost savings, and simplified management. It is ideal for companies seeking rapid scalability without significant upfront investments or those with limited in-house IT resources. Benefits encompass lower initial costs, increased flexibility, and built-in disaster recovery capabilities. Nevertheless, concerns about data security and limited customization options may arise. On-premises deployment provides more control over security at a higher cost, while on-cloud deployment offers flexibility and cost-effectiveness with potential security concerns. Businesses should assess their specific requirements before incorporating between the two models.

Organization Size: Inclined small & medium-sized enterprises towards cloud-based adoption

Large enterprises generally have complex IT environments with multiple layers of technology systems and processes to support business activities. Adopting ITSM practices enables these organizations to control their IT infrastructure while ensuring operational efficiency. These large-scale organizations often implement comprehensive frameworks, including Control Objectives for Information and Related Technologies (COBIT) or Information Technology Infrastructure Library (ITIL), to manage their technology resources effectively. In contrast, small & medium-sized enterprises (SMEs) tend to have less complex but more flexible IT structures than larger firms. SMEs are increasingly adopting cloud-based or SaaS (Software as a Service)-based ITSM solutions that cater precisely to their requirements at an affordable cost with limited budgets and fewer available resources. The growing adoption of IT service management by large and small enterprises highlights its significance in achieving enhanced operational performance and greater value creation.

Vertical: Increasing adoption from banking, financial services, and insurance sector for advanced security usability

The IT service management (ITSM) has a vital role in the Banking, Financial Services, and Insurance (BFSI) sector. These industries demand stringent security measures, regulatory compliance, and efficient data management, making ITSM solutions highly suitable. Government agencies worldwide require robust ITSM tools for effective management of public services infrastructure and data security. Solutions such as asset management, incident response systems, and DevOps are popular for streamlining processes within government institutions. Healthcare organizations rely on ITSM solutions to securely store sensitive patient information while adhering to regulatory requirements, including the Health Insurance Portability and Accountability Act (HIPAA). In the information technology (IT) industry, efficient service delivery is essential for business growth, catering to the needs of different company sizes across various domains, such as software development or data processing companies; these can aid businesses in achieving improved productivity through automation-driven support processes. With the increasing adoption of Industry 4.0, manufacturers are leveraging ITSM solutions to optimize their supply chain management, inventory tracking, and equipment maintenance. The media industry depends on reliable IT infrastructure for content creation, storage, and distribution. ITSM tools help organizations manage large-scale projects effectively while maintaining high-quality standards for end users worldwide. Retailers increasingly utilize ITSM tools to manage their eCommerce platforms, customer relationship management systems, and supply chains. Solutions cater specifically to these requirements by offering scalable options suitable for both small businesses and large enterprises alike; they enable smoother digital transformation processes within retail environments across the world. Telecom companies need advanced ITSM solutions to monitor network performance, manage assets, and ensure regulatory compliance in a highly competitive market environment. The travel and hospitality industries require robust ITSM solutions to enhance customer experiences through real-time data analytics processing capabilities that can provide personalized offers based on individual preferences during booking processes. Companies offer tailored services in this vertical, allowing hoteliers or airlines to streamline operations effectively by connecting various business functions through integrated software systems.

Regional Insights

The IT service management market in the Americas is mature, driven by the presence of well-established technology sectors and increasing investments in modernizing their technological infrastructures. Companies in the region are prioritizing multi-cloud management capabilities as businesses continue migrating more applications into cloud-based environments. These companies emphasize integrating artificial intelligence (AI) into their ITSM strategies for predictive analytics-driven decision-making and enhanced customer support through chatbots. The Americas is home to major global corporations prioritizing a robust IT infrastructure to support their operations, resulting in high demand for advanced IT service management solutions. The Asia-Pacific region encompasses a diverse mix of developing and developed economies with varying levels of IT maturity. Enterprises in Japan, South Korea, Singapore, and Australia have heavily invested in technology adoption and innovation.

Consequently, there is an increased demand for advanced IT service management solutions that cater to these rapidly evolving digital ecosystems. Small-to-medium enterprises (SMEs) make up a larger share of businesses within Asia-Pacific markets, and they contribute significantly to adopting ITSM solutions as they often lack in-house resources for managing IT services. In the European region, many large-scale organizations with extensive resources are dedicated to maintaining complex IT systems, driving significant demand for high-end IT service management offerings. European companies prioritize ITSM solutions that focus on complying with specific stringent data privacy laws and General Data Protection Regulation (GDPR). European ITSM providers offer customizable solutions to ensure adherence to these regulations while maintaining operational efficiency.

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the IT Service Management Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the IT Service Management Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the IT Service Management Market, highlighting leading vendors and their innovative profiles. These include 4me, Inc., Atlassian Corporation PLC, AutomationEdge Pvt. Ltd., BMC Software, Inc., Broadcom Inc., Cisco Systems, Inc., Citrix by Cloud Software Group, Inc., ClickUp Service, Freshworks Inc., Halo Service Desk, Hewlett Packard Enterprise Company, Hornbill Corporate Limited, International Business Machines Corporation, ITarian LLC, Ivanti, Inc., Kaseya Inc., Microsoft Corporation, NinjaOne, LLC, Open Text Corporation, Oracle Corporation, Rworks, Inc., Serviceaide, Inc., ServiceNow, Inc., SolarWinds Corporation, Splunk Inc., SymphonyAI Summit, SysAid Technologies Ltd., Tata Consultancy Services Limited, TeamDynamix, TOPdesk Nederland BV, Vivantio Holdings Inc., Wipro Limited, and Zendesk, Inc..

Market Segmentation & Coverage

This research report categorizes the IT Service Management Market to forecast the revenues and analyze trends in each of the following sub-markets:

• Component
  • Services
    • Managed Services
    • Professional Services

• Solutions
  • Configuration & Change Management
  • Dashboard Reporting & Analytics
  • Operations & Performance Management
  • Service Desk Software
  • Service Portfolio Management
• Deployment
  • On Premises
  • On-Cloud

• Organization Size
  • Large Enterprises
  • Small & Medium-Sized Enterprises

• Vertical
  • Banking, Financial Services, & Insurance
  • Government & Public Sector
  • Healthcare & Life Sciences
  • IT & ITES
  • Manufacturing
  • Media & Entertainment
  • Retail & Consumer Goods
  • Telecommunications
  • Travel & Hospitality

• Region
  • Americas
    • Argentina
    • Brazil
    • Canada
    • Mexico
    • United States
      • California
      • Florida
      • Illinois
      • New York
      • Ohio
      • Pennsylvania
      • Texas
  • Asia-Pacific
    • Australia
    • China
    • India
    • Indonesia
    • Japan
    • Malaysia
    • Philippines
    • Singapore
    • South Korea
    • Taiwan
    • Thailand
    • Vietnam

• Europe, Middle East & Africa
  • Denmark
  • Egypt
  • Finland
  • France
  • Germany
  • Israel
  • Italy
  • Netherlands
  • Nigeria
  • Norway
  • Poland
  • Qatar
  • Russia
  • Saudi Arabia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Arab Emirates
  • United Kingdom

The report offers valuable insights on the following aspects:

1. Market Penetration: It presents comprehensive information on the market provided by key players.

2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.

3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.

4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.

5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

1. What is the market size and forecast of the IT Service Management Market?

2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the IT Service Management Market?

3. What are the technology trends and regulatory frameworks in the IT Service Management Market?

4. What is the market share of the leading vendors in the IT Service Management Market?

5. Which modes and strategic moves are suitable for entering the IT Service Management Market?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Shift to remote working and adoption of cloud-based services
    • 5.1.1.2. Government initiatives promoting digitalization across industries
    • 5.1.1.3. Rising focus on IT asset management and DevOps & agile practices
  • 5.1.2. Restraints
    • 5.1.2.1. Incompatibility of ITSM services and integration issues with traditional IT architecture
  • 5.1.3. Opportunities
    • 5.1.3.1. Integration of AI-enabled tools with IT service management solution
    • 5.1.3.2. Accelerating use of ITSM for proactive and predictive maintenance
  • 5.1.4. Challenges
    • 5.1.4.1. Concerns associated with data privacy and security
• 5.2. Market Segmentation Analysis
  • 5.2.1. Component: Adaptability towards managed services by organizations
  • 5.2.2. Deployment: Preferences for on-cloud deployments due to operational efficiency & cost effectiveness
  • 5.2.3. Organization Size: Inclined small & medium-sized enterprises towards cloud-based adoption
  • 5.2.4. Vertical: Increasing adoption from banking, financial services, and insurance sector for advanced security usability
• 5.3. Market Trend Analysis
  • 5.3.1. Continuous introduction of novel IT management services with the presence of native market players in Americas
  • 5.3.2. Continuous digitalization across industries and increasing availability of ISTM solutions in the Asia-Pacific region
  • 5.3.3. Growing digital transformation initiatives and government investment across diverse infrastructure of Europe
• 5.4. Cumulative Impact of Russia-Ukraine Conflict
• 5.5. Cumulative Impact of High Inflation
• 5.6. Porter's Five Forces Analysis
  • 5.6.1. Threat of New Entrants
  • 5.6.2. Threat of Substitutes
  • 5.6.3. Bargaining Power of Customers
  • 5.6.4. Bargaining Power of Suppliers
  • 5.6.5. Industry Rivalry
• 5.7. Value Chain & Critical Path Analysis
• 5.8. Regulatory Framework Analysis

6. IT Service Management Market, by Component

• 6.1. Introduction
• 6.2. Services
• 6.3. Solutions

7. IT Service Management Market, by Deployment

• 7.1. Introduction
• 7.2. On Premises
• 7.3. On-Cloud

8. IT Service Management Market, by Organization Size

• 8.1. Introduction
• 8.2. Large Enterprises
• 8.3. Small & Medium-Sized Enterprises

9. IT Service Management Market, by Vertical

• 9.1. Introduction
• 9.2. Banking, Financial Services, & Insurance
• 9.3. Government & Public Sector
• 9.4. Healthcare & Life Sciences
• 9.5. IT & ITES
• 9.6. Manufacturing
• 9.7. Media & Entertainment
• 9.8. Retail & Consumer Goods
• 9.9. Telecommunications
• 9.10. Travel & Hospitality

10. Americas IT Service Management Market

• 10.1. Introduction
• 10.2. Argentina
• 10.3. Brazil
• 10.4. Canada
• 10.5. Mexico
• 10.6. United States

11. Asia-Pacific IT Service Management Market

• 11.1. Introduction
• 11.2. Australia
• 11.3. China
• 11.4. India
• 11.5. Indonesia
• 11.6. Japan
• 11.7. Malaysia
• 11.8. Philippines
• 11.9. Singapore
• 11.10. South Korea
• 11.11. Taiwan
• 11.12. Thailand
• 11.13. Vietnam

12. Europe, Middle East & Africa IT Service Management Market

• 12.1. Introduction
• 12.2. Denmark
• 12.3. Egypt
• 12.4. Finland
• 12.5. France
• 12.6. Germany
• 12.7. Israel
• 12.8. Italy
• 12.9. Netherlands
• 12.10. Nigeria
• 12.11. Norway
• 12.12. Poland
• 12.13. Qatar
• 12.14. Russia
• 12.15. Saudi Arabia
• 12.16. South Africa
• 12.17. Spain
• 12.18. Sweden
• 12.19. Switzerland
• 12.20. Turkey
• 12.21. United Arab Emirates
• 12.22. United Kingdom

13. Competitive Landscape

• 13.1. Market Share Analysis, 2023
• 13.2. FPNV Positioning Matrix, 2023
• 13.3. Competitive Scenario Analysis
  • 13.3.1. Amdocs Completes Acquisition of TEOCO's Service Assurance Business to Help Accelerate End-to-End Network Automation
  • 13.3.2. IBM to Acquire Apptio Inc., Providing Actionable Financial and Operational Insights Across Enterprise IT
  • 13.3.3. PSG Makes Strategic Growth Investment in SaaS-based ITSM Vendor 4me
  • 13.3.4. Cisco Announces its Intent to Acquire Cloud Security Software Company Lightspin
  • 13.3.5. Hornbill partners with i3Works to spread the benefits of Enterprise Service Management in the UK
  • 13.3.6. ServiceNow Launches Major Platform Expansion with the Utah Releas
  • 13.3.7. SolarWinds Expands Customer Availability With New ITSM Data Center in Australia
  • 13.3.8. GoTo is Transforming IT Management with New Remote Monitoring & Management Features, Lays Foundation for Full ITSM Functionality
  • 13.3.9. Cisco Connects and Protects with New Cloud Tools Across Networking, Security and Operations to Provide Greater Visibility and Control Over Networks
  • 13.3.10. WhitlockIS and Freshworks Inc. partner to bring delightful IT Service Management experience to businesses in North America
  • 13.3.11. Vivantio announces Lansweeper Partnership - A Best-in-Class Solution for Asset Discovery & Inventory
  • 13.3.12. Atlassian targets ITSM with new additions to Jira Service Management

14. Competitive Portfolio

• 14.1. Key Company Profiles
• 14.2. Key Product Portfolio