顧客情報管理市場：コンポーネント別（サービス、ソリューション）、展開別（クラウド、オンプレミス）、用途別-2023年～2030年の世界予測

顧客情報管理の世界市場は、2023年に14億8,063万米ドル、CAGR 11.04%で大きく成長し、2030年には30億8,742万米ドルに達すると予測されています。

FPNVポジショニング・マトリックス

FPNVポジショニングマトリックスは世界の顧客情報管理市場を評価するために不可欠です。事業戦略と製品満足度の主要指標を調査することで、ベンダーの包括的な評価を提供し、ユーザーは特定のニーズに基づいた情報をもとに意思決定を行うことができます。この高度な分析により、ベンダーは成功の度合いが異なる4つの象限に整理されます：フォアフロント（F）、パスファインダー（P）、ニッチ（N）、バイタル（V）です。

市場シェア分析

市場シェア分析では、特定の市場領域におけるベンダーの現状を洞察することができます。全体的な収益、顧客基盤、その他の主要指標に対するベンダーの貢献度を比較することで、企業が市場シェアを争う際に、自社の業績や直面している状況をより深く理解することができます。また、本分析では、調査した基準年において、特定のセクターがどの程度競合しているのか、蓄積、断片化の優位性、合併の特徴についても明らかにしています。

本レポートは、以下のポイントに関する洞察を提供します：

1.市場の浸透度：主要企業が提供する市場に関する包括的な情報を提供します。

2.市場の発展：有利な新興市場に関する詳細情報を提供し、市場の成熟セグメントにおける浸透度を分析します。

3.市場の多様化：新製品の上市、未開発地域、最近の開発、投資に関する詳細情報を提供します。

4.市場の動向：COVID-19、ロシア・ウクライナ紛争、高インフレの累積的な影響を包括的に理解することができます。

5.競合の評価と情報：主要企業の市場シェア、戦略、製品、認証、規制状況、特許状況、製造能力を網羅的に評価します。

6.製品開発およびイノベーション：将来技術、研究開発活動、画期的な製品開発に関する知的洞察を提供します。

本レポートは、以下のような質問にお答えします：

1.顧客情報管理の世界市場規模および予測は？

2.予測期間中、世界の顧客情報管理市場を形成するCOVID-19の阻害要因と影響は？

3.顧客情報管理の世界市場において予測期間中に投資すべき製品/セグメント/アプリケーション/分野は？

4.顧客情報管理の世界市場における競争戦略は？

5.顧客情報管理の世界市場における技術動向と規制の枠組みは？

6.顧客情報管理の世界市場における主要ベンダーの市場シェアは？

7.顧客情報管理の世界市場への参入には、どのような形態や戦略的な動きが適していると考えられるか？

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

• 市場力学
  • 促進要因
    • テクノロジー別加速される公共料金消費の増加
    • インダストリー4.0の導入に向けた政府の取り組み
    • システム全体で顧客を接続するスマートシティへの取り組み
  • 抑制要因
    • 顧客情報に対する政府の厳しいデータ規制
  • 機会
    • 顧客情報システムにAIを導入
    • 新たなIoTとクラウドベースのアプリケーション
  • 課題
    • サイバーセキュリティに関する懸念
• 市場動向
• COVID-19の累積的な影響
• ロシア・ウクライナ紛争の累積的影響
• 高インフレの累積的影響
• ポーターのファイブフォース分析
• バリューチェーンとクリティカルパス分析
• 規制の枠組み
• 顧客のカスタマイズ

第6章 顧客情報管理市場：コンポーネント別

• サービス
  • 導入サービス
  • レガシー拡張コンサルティングサービス
  • サポートサービス
• ソリューション

第7章 顧客情報管理市場：展開別

• クラウド
• オンプレミス

第8章 顧客情報管理市場：用途別

• 電気と電力管理
• 都市ガスの管理
• 上下水の管理

第9章 南北アメリカの顧客情報管理市場

• アルゼンチン
• ブラジル
• カナダ
• メキシコ
• 米国

第10章 アジア太平洋地域の顧客情報管理市場

• オーストラリア
• 中国
• インド
• インドネシア
• 日本
• マレーシア
• フィリピン
• シンガポール
• 韓国
• 台湾
• タイ
• ベトナム

第11章 欧州・中東・アフリカの顧客情報管理市場

• デンマーク
• エジプト
• フィンランド
• フランス
• ドイツ
• イスラエル
• イタリア
• オランダ
• ナイジェリア
• ノルウェー
• ポーランド
• カタール
• ロシア
• サウジアラビア
• 南アフリカ
• スペイン
• スウェーデン
• スイス
• トルコ
• アラブ首長国連邦
• 英国

第12章 競合情勢

• FPNVポジショニングマトリクス
• 市場シェア分析：主要企業別
• 競合シナリオ分析：主要企業別

第13章 掲載企業一覧

第14章 付録

• ディスカッションガイド
• ライセンスと価格について

LIST OF FIGURES

• FIGURE 1. CUSTOMER INFORMATION MANAGEMENT MARKET RESEARCH PROCESS
• FIGURE 2. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, 2022 VS 2030
• FIGURE 3. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, 2018-2030 (USD MILLION)
• FIGURE 4. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2022 VS 2030 (%)
• FIGURE 5. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2022 VS 2030 (%)
• FIGURE 6. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2022 VS 2030 (%)
• FIGURE 7. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY REGION, 2022 VS 2030 (%)
• FIGURE 8. CUSTOMER INFORMATION MANAGEMENT MARKET DYNAMICS
• FIGURE 9. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 10. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 11. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 12. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 13. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY STATE, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 14. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 15. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
• FIGURE 16. CUSTOMER INFORMATION MANAGEMENT MARKET, FPNV POSITIONING MATRIX, 2022
• FIGURE 17. CUSTOMER INFORMATION MANAGEMENT MARKET SHARE, BY KEY PLAYER, 2022

LIST OF TABLES

• TABLE 1. CUSTOMER INFORMATION MANAGEMENT MARKET SEGMENTATION & COVERAGE
• TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2022
• TABLE 3. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, 2018-2030 (USD MILLION)
• TABLE 4. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 5. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 6. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 7. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY IMPLEMENTATION SERVICE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 8. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY LEGACY EXTENSION CONSULTING SERVICE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 9. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SUPPORT SERVICE, BY REGION, 2018-2030 (USD MILLION)
• TABLE 10. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SOLUTION, BY REGION, 2018-2030 (USD MILLION)
• TABLE 11. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 12. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY CLOUD, BY REGION, 2018-2030 (USD MILLION)
• TABLE 13. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY ON-PREMISES, BY REGION, 2018-2030 (USD MILLION)
• TABLE 14. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 15. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY ELECTRICITY & POWER MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 16. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY UTILITY GAS MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 17. CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY WATER & WASTEWATER MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
• TABLE 18. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 19. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 20. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 21. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 22. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 23. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 24. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 25. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 26. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 27. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 28. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 29. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 30. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 31. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 32. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 33. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 34. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 35. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 36. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 37. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 38. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 39. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
• TABLE 40. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 41. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 42. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 43. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 44. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 45. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 46. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 47. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 48. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 49. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 50. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 51. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 52. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 53. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 54. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 55. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 56. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 57. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 58. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 59. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 60. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 61. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 62. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 63. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 64. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 65. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 66. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 67. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 68. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 69. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 70. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 71. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 72. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 73. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 74. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 75. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 76. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 77. SINGAPORE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 78. SINGAPORE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 79. SINGAPORE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 80. SINGAPORE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 81. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 82. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 83. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 84. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 85. TAIWAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 86. TAIWAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 87. TAIWAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 88. TAIWAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 89. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 90. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 91. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 92. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 93. VIETNAM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 94. VIETNAM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 95. VIETNAM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 96. VIETNAM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 97. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
• TABLE 98. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 99. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 100. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 101. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 102. DENMARK CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 103. DENMARK CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 104. DENMARK CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 105. DENMARK CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 106. EGYPT CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 107. EGYPT CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 108. EGYPT CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 109. EGYPT CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 110. FINLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 111. FINLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 112. FINLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 113. FINLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 114. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 115. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 116. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 117. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 118. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 119. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 120. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 121. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 122. ISRAEL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 123. ISRAEL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 124. ISRAEL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 125. ISRAEL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 126. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 127. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 128. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 129. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 130. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 131. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 132. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 133. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 134. NIGERIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 135. NIGERIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 136. NIGERIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 137. NIGERIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 138. NORWAY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 139. NORWAY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 140. NORWAY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 141. NORWAY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 142. POLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 143. POLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 144. POLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 145. POLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 146. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 147. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 148. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 149. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 150. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 151. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 152. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 153. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 154. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 155. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 156. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 157. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 158. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 159. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 160. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 161. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 162. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 163. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 164. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 165. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 166. SWEDEN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 167. SWEDEN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 168. SWEDEN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 169. SWEDEN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 170. SWITZERLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 171. SWITZERLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 172. SWITZERLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 173. SWITZERLAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 174. TURKEY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 175. TURKEY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 176. TURKEY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 177. TURKEY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 178. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 179. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 180. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 181. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 182. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
• TABLE 183. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
• TABLE 184. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
• TABLE 185. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
• TABLE 186. CUSTOMER INFORMATION MANAGEMENT MARKET, FPNV POSITIONING MATRIX, 2022
• TABLE 187. CUSTOMER INFORMATION MANAGEMENT MARKET SHARE, BY KEY PLAYER, 2022
• TABLE 188. CUSTOMER INFORMATION MANAGEMENT MARKET LICENSE & PRICING

The Global Customer Information Management Market is forecasted to grow significantly, with a projected USD 1,480.63 million in 2023 at a CAGR of 11.04% and expected to reach a staggering USD 3,087.42 million by 2030.

The Cumulative Impact of COVID-19, the Russia-Ukraine Conflict, and High Inflation is expected to have significant long-term effects on the Global Customer Information Management Market. The ongoing research considers the changes in consumer behavior, supply chain disruptions, and government interventions caused by the pandemic. Similarly, the report considers the ongoing political and economic uncertainty in Eastern Europe caused by the Russia-Ukraine Conflict and its potential implications for demand-supply balances, pressure on pricing variants, and import/export and trading. Additionally, the report addresses the impact of High Inflation on the global economy and details fiscal policies measuring and reducing its effects on demand, supply, cash flow, and currency exchange.

Market Segmentation & Coverage:

This research report categorizes the Global Customer Information Management Market in order to forecast the revenues and analyze trends in each of following sub-markets:

Based on Component, market is studied across Services and Solution. The Services is further studied across Implementation Service, Legacy Extension Consulting Service, and Support Service. The Services is projected to witness significant market share during forecast period.

Based on Deployment, market is studied across Cloud and On-Premises. The On-Premises is projected to witness significant market share during forecast period.

Based on Application, market is studied across Electricity & Power Management, Utility Gas Management, and Water & Wastewater Management. The Water & Wastewater Management is projected to witness significant market share during forecast period.

Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom. The Americas commanded largest market share of 38.74% in 2022, followed by Europe, Middle East & Africa.

Market Statistics:

The report provides market sizing and forecasts across 7 major currencies - USD, EUR, JPY, GBP, AUD, CAD, and CHF; multiple currency support helps organization leaders to make well-informed decisions. In this report, 2018 to 2021 are considered as historical years, 2022 is base year, 2023 is estimated year, and years from 2024 to 2030 are considered as forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix is essential for assessing the Global Customer Information Management Market. It provides a comprehensive evaluation of vendors by examining key metrics within Business Strategy and Product Satisfaction, allowing users to make informed decisions based on their specific needs. This advanced analysis then organizes these vendors into four distinct quadrants, which represent varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital(V).

Market Share Analysis:

The Market Share Analysis offers an insightful look at the current state of vendors in a particular market space. By comparing vendor contributions to overall revenue, customer base, and other key metrics, we can give companies a greater understanding of their performance and what they are up against when competing for market share. The analysis also sheds light on just how competitive any given sector is about accumulation, fragmentation dominance, and amalgamation traits over the base year period studied.

The report provides insights on the following pointers:

1. Market Penetration: Provides comprehensive information on the market offered by the key players

2. Market Development: Provides in-depth information about lucrative emerging markets and analyzes penetration across mature segments of the markets

3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments

4. Market Trends: Provides comprehensive understanding of the Cumulative Impact of COVID-19, the Russia-Ukraine Conflict, and the High Inflation

5. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players

6. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:

1. What is the market size and forecast of the Global Customer Information Management Market?

2. What are the inhibiting factors and impact of COVID-19 shaping the Global Customer Information Management Market during the forecast period?

3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Customer Information Management Market?

4. What is the competitive strategic window for opportunities in the Global Customer Information Management Market?

5. What are the technology trends and regulatory frameworks in the Global Customer Information Management Market?

6. What is the market share of the leading vendors in the Global Customer Information Management Market?

7. What modes and strategic moves are considered suitable for entering the Global Customer Information Management Market?

Table of Contents

1. Preface

• 1.1. Objectives of the Study
• 1.2. Market Segmentation & Coverage
• 1.3. Years Considered for the Study
• 1.4. Currency & Pricing
• 1.5. Language
• 1.6. Limitations
• 1.7. Assumptions
• 1.8. Stakeholders

2. Research Methodology

• 2.1. Define: Research Objective
• 2.2. Determine: Research Design
• 2.3. Prepare: Research Instrument
• 2.4. Collect: Data Source
• 2.5. Analyze: Data Interpretation
• 2.6. Formulate: Data Verification
• 2.7. Publish: Research Report
• 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

• 4.1. Introduction
• 4.2. Customer Information Management Market, by Component, 2022 vs 2030
• 4.3. Customer Information Management Market, by Deployment, 2022 vs 2030
• 4.4. Customer Information Management Market, by Application, 2022 vs 2030
• 4.5. Customer Information Management Market, by Region, 2022 vs 2030

5. Market Insights

• 5.1. Market Dynamics
  • 5.1.1. Drivers
    • 5.1.1.1. Growing utility consumption accelerated by technology
    • 5.1.1.2. Government initiatives to implement Industry 4.0
    • 5.1.1.3. Smart city initiative connecting customers across systems
  • 5.1.2. Restraints
    • 5.1.2.1. Stringent government data regulation for customer information
  • 5.1.3. Opportunities
    • 5.1.3.1. Incorporation of AI with customer information system
    • 5.1.3.2. Emerging IoT and cloud-based application
  • 5.1.4. Challenges
    • 5.1.4.1. Concern associated with the cybersecurity
• 5.2. Market Trends
• 5.3. Cumulative Impact of COVID-19
• 5.4. Cumulative Impact of Russia-Ukraine Conflict
• 5.5. Cumulative Impact of High Inflation
• 5.6. Porter's Five Forces Analysis
  • 5.6.1. Threat of New Entrants
  • 5.6.2. Threat of Substitutes
  • 5.6.3. Bargaining Power of Customers
  • 5.6.4. Bargaining Power of Suppliers
  • 5.6.5. Industry Rivalry
• 5.7. Value Chain & Critical Path Analysis
• 5.8. Regulatory Framework
• 5.9. Client Customization

6. Customer Information Management Market, by Component

• 6.1. Introduction
• 6.2. Services
  • 6.2.1. Implementation Service
  • 6.2.2. Legacy Extension Consulting Service
  • 6.2.3. Support Service
• 6.3. Solution

7. Customer Information Management Market, by Deployment

• 7.1. Introduction
• 7.2. Cloud
• 7.3. On-Premises

8. Customer Information Management Market, by Application

• 8.1. Introduction
• 8.2. Electricity & Power Management
• 8.3. Utility Gas Management
• 8.4. Water & Wastewater Management

9. Americas Customer Information Management Market

• 9.1. Introduction
• 9.2. Argentina
• 9.3. Brazil
• 9.4. Canada
• 9.5. Mexico
• 9.6. United States

10. Asia-Pacific Customer Information Management Market

• 10.1. Introduction
• 10.2. Australia
• 10.3. China
• 10.4. India
• 10.5. Indonesia
• 10.6. Japan
• 10.7. Malaysia
• 10.8. Philippines
• 10.9. Singapore
• 10.10. South Korea
• 10.11. Taiwan
• 10.12. Thailand
• 10.13. Vietnam

11. Europe, Middle East & Africa Customer Information Management Market

• 11.1. Introduction
• 11.2. Denmark
• 11.3. Egypt
• 11.4. Finland
• 11.5. France
• 11.6. Germany
• 11.7. Israel
• 11.8. Italy
• 11.9. Netherlands
• 11.10. Nigeria
• 11.11. Norway
• 11.12. Poland
• 11.13. Qatar
• 11.14. Russia
• 11.15. Saudi Arabia
• 11.16. South Africa
• 11.17. Spain
• 11.18. Sweden
• 11.19. Switzerland
• 11.20. Turkey
• 11.21. United Arab Emirates
• 11.22. United Kingdom

12. Competitive Landscape

• 12.1. FPNV Positioning Matrix
• 12.2. Market Share Analysis, By Key Player
• 12.3. Competitive Scenario Analysis, By Key Player

13. List of Company Mentioned

14. Appendix

• 14.1. Discussion Guide
• 14.2. License & Pricing