デフォルト表紙
市場調査レポート
商品コード
1301943

ボットサービス市場:技術別(フレームワーク、プラットフォーム)、展開別(コンタクトセンター、モバイルアプリケーション、ソーシャルメディア)、モード別、エンドユーザー別- 世界予測2023年~2030年

Bot Services Market by Technology (Framework, Platform), Deployment (Contact Center, Mobile Applications, Social Media), Mode, End-User - Cumulative Impact of COVID-19, Russia Ukraine Conflict, and High Inflation - Global Forecast 2023-2030

出版日: | 発行: 360iResearch | ページ情報: 英文 199 Pages | 納期: 即日から翌営業日

● お客様のご希望に応じて、既存データの加工や未掲載情報(例:国別セグメント)の追加などの対応が可能です。  詳細はお問い合わせください。

価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=156.76円
ボットサービス市場:技術別(フレームワーク、プラットフォーム)、展開別(コンタクトセンター、モバイルアプリケーション、ソーシャルメディア)、モード別、エンドユーザー別- 世界予測2023年~2030年
出版日: 2023年06月12日
発行: 360iResearch
ページ情報: 英文 199 Pages
納期: 即日から翌営業日
ご注意事項 :
本レポートは最新情報反映のため適宜更新し、内容構成変更を行う場合があります。ご検討の際はお問い合わせください。
  • 全表示
  • 概要
  • 図表
  • 目次
概要

ボットサービスの世界市場は、2023年に11億3,602万米ドル、CAGR 29.81%で大きく成長し、2030年には70億8,375万米ドルに達すると予測されています。

FPNVポジショニング・マトリックス

FPNVポジショニングマトリックスは世界のボットサービス市場を評価するために不可欠です。事業戦略と製品満足度の主要指標を調査することで、ベンダーの包括的な評価を提供し、ユーザーは特定のニーズに基づいた情報をもとに意思決定を行うことができます。この高度な分析により、ベンダーは成功の度合いが異なる4つの象限に整理されます:フォアフロント(F)、パスファインダー(P)、ニッチ(N)、バイタル(V)です。

市場シェア分析

市場シェア分析では、特定の市場領域におけるベンダーの現状を洞察することができます。全体的な収益、顧客基盤、その他の主要指標に対するベンダーの貢献度を比較することで、企業が市場シェアを争う際に、自社の業績や直面している状況をより深く理解することができます。また、本分析では、調査した基準年において、特定のセクターがどの程度競合しているのか、蓄積、断片化の優位性、合併の特徴についても明らかにしています。

本レポートは、以下のポイントに関する洞察を提供します:

1.市場の浸透度:主要企業が提供する市場に関する包括的な情報を提供します。

2.市場の発展:有利な新興市場に関する詳細情報を提供し、市場の成熟セグメントにおける浸透度を分析します。

3.市場の多様化:新製品の上市、未開発地域、最近の開発、投資に関する詳細情報を提供します。

4.市場の動向:COVID-19、ロシア・ウクライナ紛争、高インフレの累積的な影響を包括的に理解することができます。

5.競合の評価と情報:主要企業の市場シェア、戦略、製品、認証、規制状況、特許状況、製造能力を網羅的に評価します。

6.製品開発およびイノベーション:将来技術、研究開発活動、画期的な製品開発に関する知的洞察を提供します。

本レポートは、以下のような質問にお答えします:

1.ボットサービスの世界市場規模および予測は?

2.予測期間中、世界のボットサービス市場を形成するCOVID-19の阻害要因と影響は?

3.ボットサービスの世界市場において予測期間中に投資すべき製品/セグメント/アプリケーション/分野は?

4.ボットサービスの世界市場における競争戦略は?

5.ボットサービスの世界市場における技術動向と規制の枠組みは?

6.ボットサービスの世界市場における主要ベンダーの市場シェアは?

7.ボットサービスの世界市場への参入には、どのような形態や戦略的な動きが適していると考えられるか?

目次

第1章 序文

第2章 調査手法

第3章 エグゼクティブサマリー

第4章 市場の概要

第5章 市場洞察

  • 市場力学
    • 促進要因
      • より人間らしい会話体験を提供する自己学習型チャットボットの開発に向けた取り組みが拡大
      • ソーシャルメディアプラットフォームでのユーザーエンゲージメントの増加
      • アウトソーシングされた先端技術やソリューションに対する産業部門への消費者の支出の増加
    • 抑制要因
      • ボットサービスの実装と統合に対する多額の初期投資
    • 機会
      • AI開発の進歩はチャットボットアプリケーション開発プロセス BSFIとeコマース分野に影響を与える
      • クラウドベースのボットサービスの採用が増加
    • 課題
      • 中小企業の間でボットサービスの利点についての認識が不足している
  • 市場動向
  • COVID-19の累積的な影響
  • ロシア・ウクライナ紛争の累積的影響
  • 高インフレの累積的影響
  • ポーターのファイブフォース分析
  • バリューチェーンとクリティカルパス分析
  • 規制の枠組み
  • 顧客のカスタマイズ

第6章 ボットサービス市場:技術別

  • フレームワーク
  • プラットホーム

第7章 ボットサービス市場:展開別

  • コンタクトセンター
  • モバイルアプリケーション
  • ソーシャルメディア
  • ウェブサイト

第8章 ボットサービス市場モード別

  • オーディオ
  • 文章
  • ビデオ

第9章 ボットサービス市場:エンドユーザー別

  • 銀行、金融サービス、保険
  • 教育
  • 政府
  • ヘルスケア
  • メディアとエンターテイメント
  • 不動産
  • 小売と電子商取引
  • 通信
  • 旅行とホスピタリティ

第10章 南北アメリカのボットサービス市場

  • アルゼンチン
  • ブラジル
  • カナダ
  • メキシコ
  • 米国

第11章 アジア太平洋地域のボットサービス市場

  • オーストラリア
  • 中国
  • インド
  • インドネシア
  • 日本
  • マレーシア
  • フィリピン
  • シンガポール
  • 韓国
  • 台湾
  • タイ
  • ベトナム

第12章 欧州・中東・アフリカのボットサービス市場

  • デンマーク
  • エジプト
  • フィンランド
  • フランス
  • ドイツ
  • イスラエル
  • イタリア
  • オランダ
  • ナイジェリア
  • ノルウェー
  • ポーランド
  • カタール
  • ロシア
  • サウジアラビア
  • 南アフリカ
  • スペイン
  • スウェーデン
  • スイス
  • トルコ
  • アラブ首長国連邦
  • 英国

第13章 競合情勢

  • FPNVポジショニングマトリクス
  • 市場シェア分析:主要企業別
  • 競合シナリオ分析:主要企業別

第14章 掲載企業一覧

第15章 付録

  • ディスカッションガイド
  • ライセンスと価格について
図表

LIST OF FIGURES

  • FIGURE 1. BOT SERVICES MARKET RESEARCH PROCESS
  • FIGURE 2. BOT SERVICES MARKET SIZE, 2022 VS 2030
  • FIGURE 3. BOT SERVICES MARKET SIZE, 2018-2030 (USD MILLION)
  • FIGURE 4. BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2022 VS 2030 (%)
  • FIGURE 5. BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2022 VS 2030 (%)
  • FIGURE 6. BOT SERVICES MARKET SIZE, BY MODE, 2022 VS 2030 (%)
  • FIGURE 7. BOT SERVICES MARKET SIZE, BY END-USER, 2022 VS 2030 (%)
  • FIGURE 8. BOT SERVICES MARKET SIZE, BY REGION, 2022 VS 2030 (%)
  • FIGURE 9. BOT SERVICES MARKET DYNAMICS
  • FIGURE 10. BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 11. BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 12. BOT SERVICES MARKET SIZE, BY MODE, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 13. BOT SERVICES MARKET SIZE, BY END-USER, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 14. AMERICAS BOT SERVICES MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 15. UNITED STATES BOT SERVICES MARKET SIZE, BY STATE, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 16. ASIA-PACIFIC BOT SERVICES MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 17. EUROPE, MIDDLE EAST & AFRICA BOT SERVICES MARKET SIZE, BY COUNTRY, 2022 VS 2023 VS 2030 (USD MILLION)
  • FIGURE 18. BOT SERVICES MARKET, FPNV POSITIONING MATRIX, 2022
  • FIGURE 19. BOT SERVICES MARKET SHARE, BY KEY PLAYER, 2022

LIST OF TABLES

  • TABLE 1. BOT SERVICES MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2022
  • TABLE 3. BOT SERVICES MARKET SIZE, 2018-2030 (USD MILLION)
  • TABLE 4. BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 5. BOT SERVICES MARKET SIZE, BY FRAMEWORK, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 6. BOT SERVICES MARKET SIZE, BY PLATFORM, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 7. BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 8. BOT SERVICES MARKET SIZE, BY CONTACT CENTER, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 9. BOT SERVICES MARKET SIZE, BY MOBILE APPLICATIONS, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 10. BOT SERVICES MARKET SIZE, BY SOCIAL MEDIA, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 11. BOT SERVICES MARKET SIZE, BY WEBSITES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 12. BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 13. BOT SERVICES MARKET SIZE, BY AUDIO, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 14. BOT SERVICES MARKET SIZE, BY TEXT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 15. BOT SERVICES MARKET SIZE, BY VIDEO, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 16. BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 17. BOT SERVICES MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE , BY REGION, 2018-2030 (USD MILLION)
  • TABLE 18. BOT SERVICES MARKET SIZE, BY EDUCATION, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 19. BOT SERVICES MARKET SIZE, BY GOVERNMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 20. BOT SERVICES MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 21. BOT SERVICES MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 22. BOT SERVICES MARKET SIZE, BY REAL ESTATE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 23. BOT SERVICES MARKET SIZE, BY RETAIL & ECOMMERCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 24. BOT SERVICES MARKET SIZE, BY TELECOMMUNICATION, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 25. BOT SERVICES MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 26. AMERICAS BOT SERVICES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 27. AMERICAS BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 28. AMERICAS BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 29. AMERICAS BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 30. AMERICAS BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 31. ARGENTINA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 32. ARGENTINA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 33. ARGENTINA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 34. ARGENTINA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 35. BRAZIL BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 36. BRAZIL BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 37. BRAZIL BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 38. BRAZIL BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 39. CANADA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 40. CANADA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 41. CANADA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 42. CANADA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 43. MEXICO BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 44. MEXICO BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 45. MEXICO BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 46. MEXICO BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 47. UNITED STATES BOT SERVICES MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
  • TABLE 48. UNITED STATES BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 49. UNITED STATES BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 50. UNITED STATES BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 51. UNITED STATES BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 52. ASIA-PACIFIC BOT SERVICES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 53. ASIA-PACIFIC BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 54. ASIA-PACIFIC BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 55. ASIA-PACIFIC BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 56. ASIA-PACIFIC BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 57. AUSTRALIA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 58. AUSTRALIA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 59. AUSTRALIA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 60. AUSTRALIA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 61. CHINA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 62. CHINA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 63. CHINA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 64. CHINA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 65. INDIA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 66. INDIA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 67. INDIA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 68. INDIA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 69. INDONESIA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 70. INDONESIA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 71. INDONESIA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 72. INDONESIA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 73. JAPAN BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 74. JAPAN BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 75. JAPAN BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 76. JAPAN BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 77. MALAYSIA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 78. MALAYSIA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 79. MALAYSIA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 80. MALAYSIA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 81. PHILIPPINES BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 82. PHILIPPINES BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 83. PHILIPPINES BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 84. PHILIPPINES BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 85. SINGAPORE BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 86. SINGAPORE BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 87. SINGAPORE BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 88. SINGAPORE BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 89. SOUTH KOREA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 90. SOUTH KOREA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 91. SOUTH KOREA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 92. SOUTH KOREA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 93. TAIWAN BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 94. TAIWAN BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 95. TAIWAN BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 96. TAIWAN BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 97. THAILAND BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 98. THAILAND BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 99. THAILAND BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 100. THAILAND BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 101. VIETNAM BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 102. VIETNAM BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 103. VIETNAM BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 104. VIETNAM BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 105. EUROPE, MIDDLE EAST & AFRICA BOT SERVICES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 106. EUROPE, MIDDLE EAST & AFRICA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 107. EUROPE, MIDDLE EAST & AFRICA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 108. EUROPE, MIDDLE EAST & AFRICA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 109. EUROPE, MIDDLE EAST & AFRICA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 110. DENMARK BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 111. DENMARK BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 112. DENMARK BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 113. DENMARK BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 114. EGYPT BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 115. EGYPT BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 116. EGYPT BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 117. EGYPT BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 118. FINLAND BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 119. FINLAND BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 120. FINLAND BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 121. FINLAND BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 122. FRANCE BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 123. FRANCE BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 124. FRANCE BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 125. FRANCE BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 126. GERMANY BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 127. GERMANY BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 128. GERMANY BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 129. GERMANY BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 130. ISRAEL BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 131. ISRAEL BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 132. ISRAEL BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 133. ISRAEL BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 134. ITALY BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 135. ITALY BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 136. ITALY BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 137. ITALY BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 138. NETHERLANDS BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 139. NETHERLANDS BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 140. NETHERLANDS BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 141. NETHERLANDS BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 142. NIGERIA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 143. NIGERIA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 144. NIGERIA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 145. NIGERIA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 146. NORWAY BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 147. NORWAY BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 148. NORWAY BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 149. NORWAY BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 150. POLAND BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 151. POLAND BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 152. POLAND BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 153. POLAND BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 154. QATAR BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 155. QATAR BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 156. QATAR BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 157. QATAR BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 158. RUSSIA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 159. RUSSIA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 160. RUSSIA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 161. RUSSIA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 162. SAUDI ARABIA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 163. SAUDI ARABIA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 164. SAUDI ARABIA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 165. SAUDI ARABIA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 166. SOUTH AFRICA BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 167. SOUTH AFRICA BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 168. SOUTH AFRICA BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 169. SOUTH AFRICA BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 170. SPAIN BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 171. SPAIN BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 172. SPAIN BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 173. SPAIN BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 174. SWEDEN BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 175. SWEDEN BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 176. SWEDEN BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 177. SWEDEN BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 178. SWITZERLAND BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 179. SWITZERLAND BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 180. SWITZERLAND BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 181. SWITZERLAND BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 182. TURKEY BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 183. TURKEY BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 184. TURKEY BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 185. TURKEY BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 186. UNITED ARAB EMIRATES BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 187. UNITED ARAB EMIRATES BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 188. UNITED ARAB EMIRATES BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 189. UNITED ARAB EMIRATES BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 190. UNITED KINGDOM BOT SERVICES MARKET SIZE, BY TECHNOLOGY, 2018-2030 (USD MILLION)
  • TABLE 191. UNITED KINGDOM BOT SERVICES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 192. UNITED KINGDOM BOT SERVICES MARKET SIZE, BY MODE, 2018-2030 (USD MILLION)
  • TABLE 193. UNITED KINGDOM BOT SERVICES MARKET SIZE, BY END-USER, 2018-2030 (USD MILLION)
  • TABLE 194. BOT SERVICES MARKET, FPNV POSITIONING MATRIX, 2022
  • TABLE 195. BOT SERVICES MARKET SHARE, BY KEY PLAYER, 2022
  • TABLE 196. BOT SERVICES MARKET LICENSE & PRICING
目次
Product Code: MRR-02026C4C8B08

The Global Bot Services Market is forecasted to grow significantly, with a projected USD 1,136.02 million in 2023 at a CAGR of 29.81% and expected to reach a staggering USD 7,083.75 million by 2030.

The Cumulative Impact of COVID-19, the Russia-Ukraine Conflict, and High Inflation is expected to have significant long-term effects on the Global Bot Services Market. The ongoing research considers the changes in consumer behavior, supply chain disruptions, and government interventions caused by the pandemic. Similarly, the report considers the ongoing political and economic uncertainty in Eastern Europe caused by the Russia-Ukraine Conflict and its potential implications for demand-supply balances, pressure on pricing variants, and import/export and trading. Additionally, the report addresses the impact of High Inflation on the global economy and details fiscal policies measuring and reducing its effects on demand, supply, cash flow, and currency exchange.

Market Segmentation & Coverage:

This research report categorizes the Global Bot Services Market in order to forecast the revenues and analyze trends in each of following sub-markets:

Based on Technology, market is studied across Framework and Platform. The Platform is projected to witness significant market share during forecast period.

Based on Deployment, market is studied across Contact Center, Mobile Applications, Social Media, and Websites. The Contact Center is projected to witness significant market share during forecast period.

Based on Mode, market is studied across Audio, Text, and Video. The Video is projected to witness significant market share during forecast period.

Based on End-User, market is studied across Banking, Financial Services, & Insurance, Education, Government, Healthcare, Media & Entertainment, Real Estate, Retail & eCommerce, Telecommunication, and Travel & Hospitality. The Banking, Financial Services, & Insurance is projected to witness significant market share during forecast period.

Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom. The Americas commanded largest market share of 38.75% in 2022, followed by Europe, Middle East & Africa.

Market Statistics:

The report provides market sizing and forecasts across 7 major currencies - USD, EUR, JPY, GBP, AUD, CAD, and CHF; multiple currency support helps organization leaders to make well-informed decisions. In this report, 2018 to 2021 are considered as historical years, 2022 is base year, 2023 is estimated year, and years from 2024 to 2030 are considered as forecast period.

FPNV Positioning Matrix:

The FPNV Positioning Matrix is essential for assessing the Global Bot Services Market. It provides a comprehensive evaluation of vendors by examining key metrics within Business Strategy and Product Satisfaction, allowing users to make informed decisions based on their specific needs. This advanced analysis then organizes these vendors into four distinct quadrants, which represent varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital(V).

Market Share Analysis:

The Market Share Analysis offers an insightful look at the current state of vendors in a particular market space. By comparing vendor contributions to overall revenue, customer base, and other key metrics, we can give companies a greater understanding of their performance and what they are up against when competing for market share. The analysis also sheds light on just how competitive any given sector is about accumulation, fragmentation dominance, and amalgamation traits over the base year period studied.

The report provides insights on the following pointers:

1. Market Penetration: Provides comprehensive information on the market offered by the key players

2. Market Development: Provides in-depth information about lucrative emerging markets and analyzes penetration across mature segments of the markets

3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments

4. Market Trends: Provides comprehensive understanding of the Cumulative Impact of COVID-19, the Russia-Ukraine Conflict, and the High Inflation

5. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players

6. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments

The report answers questions such as:

1. What is the market size and forecast of the Global Bot Services Market?

2. What are the inhibiting factors and impact of COVID-19 shaping the Global Bot Services Market during the forecast period?

3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Bot Services Market?

4. What is the competitive strategic window for opportunities in the Global Bot Services Market?

5. What are the technology trends and regulatory frameworks in the Global Bot Services Market?

6. What is the market share of the leading vendors in the Global Bot Services Market?

7. What modes and strategic moves are considered suitable for entering the Global Bot Services Market?

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Limitations
  • 1.7. Assumptions
  • 1.8. Stakeholders

2. Research Methodology

  • 2.1. Define: Research Objective
  • 2.2. Determine: Research Design
  • 2.3. Prepare: Research Instrument
  • 2.4. Collect: Data Source
  • 2.5. Analyze: Data Interpretation
  • 2.6. Formulate: Data Verification
  • 2.7. Publish: Research Report
  • 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

  • 4.1. Introduction
  • 4.2. Bot Services Market, by Technology, 2022 vs 2030
  • 4.3. Bot Services Market, by Deployment, 2022 vs 2030
  • 4.4. Bot Services Market, by Mode, 2022 vs 2030
  • 4.5. Bot Services Market, by End-User, 2022 vs 2030
  • 4.6. Bot Services Market, by Region, 2022 vs 2030

5. Market Insights

  • 5.1. Market Dynamics
    • 5.1.1. Drivers
      • 5.1.1.1. Growing initiatives toward the development of self-learning chatbots to deliver a more human-like conversational experience
      • 5.1.1.2. Increased user engagement on social media platforms
      • 5.1.1.3. Increasing consumer spending on industrial sectors for outsourced advanced technologies and solutions
    • 5.1.2. Restraints
      • 5.1.2.1. High initial investment in implementation and integration of Bot services
    • 5.1.3. Opportunities
      • 5.1.3.1. Advancements in AI development impact the chatbots application development process BSFI and the e-commerce sector
      • 5.1.3.2. Rising adoption of cloud-based bot services
    • 5.1.4. Challenges
      • 5.1.4.1. Lack of awareness about the benefits of bot services among small & medium enterprises
  • 5.2. Market Trends
  • 5.3. Cumulative Impact of COVID-19
  • 5.4. Cumulative Impact of Russia-Ukraine Conflict
  • 5.5. Cumulative Impact of High Inflation
  • 5.6. Porter's Five Forces Analysis
    • 5.6.1. Threat of New Entrants
    • 5.6.2. Threat of Substitutes
    • 5.6.3. Bargaining Power of Customers
    • 5.6.4. Bargaining Power of Suppliers
    • 5.6.5. Industry Rivalry
  • 5.7. Value Chain & Critical Path Analysis
  • 5.8. Regulatory Framework
  • 5.9. Client Customization

6. Bot Services Market, by Technology

  • 6.1. Introduction
  • 6.2. Framework
  • 6.3. Platform

7. Bot Services Market, by Deployment

  • 7.1. Introduction
  • 7.2. Contact Center
  • 7.3. Mobile Applications
  • 7.4. Social Media
  • 7.5. Websites

8. Bot Services Market, by Mode

  • 8.1. Introduction
  • 8.2. Audio
  • 8.3. Text
  • 8.4. Video

9. Bot Services Market, by End-User

  • 9.1. Introduction
  • 9.2. Banking, Financial Services, & Insurance
  • 9.3. Education
  • 9.4. Government
  • 9.5. Healthcare
  • 9.6. Media & Entertainment
  • 9.7. Real Estate
  • 9.8. Retail & eCommerce
  • 9.9. Telecommunication
  • 9.10. Travel & Hospitality

10. Americas Bot Services Market

  • 10.1. Introduction
  • 10.2. Argentina
  • 10.3. Brazil
  • 10.4. Canada
  • 10.5. Mexico
  • 10.6. United States

11. Asia-Pacific Bot Services Market

  • 11.1. Introduction
  • 11.2. Australia
  • 11.3. China
  • 11.4. India
  • 11.5. Indonesia
  • 11.6. Japan
  • 11.7. Malaysia
  • 11.8. Philippines
  • 11.9. Singapore
  • 11.10. South Korea
  • 11.11. Taiwan
  • 11.12. Thailand
  • 11.13. Vietnam

12. Europe, Middle East & Africa Bot Services Market

  • 12.1. Introduction
  • 12.2. Denmark
  • 12.3. Egypt
  • 12.4. Finland
  • 12.5. France
  • 12.6. Germany
  • 12.7. Israel
  • 12.8. Italy
  • 12.9. Netherlands
  • 12.10. Nigeria
  • 12.11. Norway
  • 12.12. Poland
  • 12.13. Qatar
  • 12.14. Russia
  • 12.15. Saudi Arabia
  • 12.16. South Africa
  • 12.17. Spain
  • 12.18. Sweden
  • 12.19. Switzerland
  • 12.20. Turkey
  • 12.21. United Arab Emirates
  • 12.22. United Kingdom

13. Competitive Landscape

  • 13.1. FPNV Positioning Matrix
  • 13.2. Market Share Analysis, By Key Player
  • 13.3. Competitive Scenario Analysis, By Key Player

14. List of Company Mentioned

15. Appendix

  • 15.1. Discussion Guide
  • 15.2. License & Pricing