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市場調査レポート

フィールドサービス管理 (FSM) ソフトウェアの世界市場:2016年〜2020年

Global Field Service Management Software Market 2016-2020

発行 TechNavio (Infiniti Research Ltd.) 商品コード 237272
出版日 ページ情報 英文 56 Pages
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フィールドサービス管理 (FSM) ソフトウェアの世界市場:2016年〜2020年 Global Field Service Management Software Market 2016-2020
出版日: 2016年12月01日 ページ情報: 英文 56 Pages
概要

世界のフィールドサービス管理 (FSM) ソフトウェア市場は、2016年〜2020年のCAGR (複合年間成長率) で、11.30%の成長が予測されています。

当レポートでは、世界のFSMソフトウェア市場について調査分析し、市場規模と成長率、市場動向、市場促進要因・課題、市場機会について検証するほか、主要ベンダーなどについて、体系的な情報を提供しています。

第1章 エグゼクティブサマリー

第2章 調査範囲

  • 市場概要
  • 主要ベンダー製品

第3章 市場調査手法

  • 調査手法
  • 経済指標

第4章 イントロダクション

第5章 FSMソフトウェアの世界市場:主要考察

  • カスタマーエクスペリエンスの強化
  • ウェアラブル技術

第6章 FSMソフトウェアの世界市場:情勢

  • 世界のFSMソフトウェア市場

第7章 FSMソフトウェアの世界市場:展開モデル別

  • 展開モデル別

第8章 FSMソフトウェアの世界市場:地域別

  • 地域別

第9章 購入基準

第10章 FSMソフトウェアの世界市場:促進要因

第11章 促進要因の影響

第12章 FSMソフトウェアの世界市場:課題

第13章 促進要因と課題の影響

第14章 FSMソフトウェアの世界市場:動向

第15章 ファイブフォースモデル

第16章 ベンダー情勢

  • 競合シナリオ
  • ベンダーハイライト
  • ベンダーマトリクス
  • 競合評価
  • 主要ベンダーの説明
  • その他の有力ベンダー

第17章 付録

第18章 Technavioについて

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目次
Product Code: IRTNTR10974

About Field Service Management Software

FSM software enables the scheduling, allocating, and dispatching technicians for field work, and remotely locating, tracking, and managing the staff and processes. The high management visibility in field operations allows enterprises to quickly recognize and address revenue-generating opportunities. It also helps in prioritizing the allotted work, matching technician skills, and reducing the time for solving the problems. FSM solutions can be deployed on-premises, hosted through a web browser as Software-as-a-Service (SaaS), and a hybrid of the two. It offers enterprises with several benefits including cost savings, enhanced productivity, and customer satisfaction.

Technavio's analysts forecast the global field service management software market to grow at a CAGR of 11.30% during the period 2016-2020.

Covered in this report

The report covers the present scenario and the growth prospects of the global field service management software market for 2016-2020. To calculate the market size, the report considers revenue generated from the sales of packaged FSM software, including maintenance and subscriptions/ services.

The market is divided into the following segments based on geography:

  • APAC
  • Europe
  • MEA
  • North America
  • South America

Technavio's report, Global Field Service Management Software Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • Astea International
  • ClickSoftware
  • IFS
  • Oracle
  • SAP
  • ServiceMax

Other Prominent Vendors

  • Comarch
  • CORESYSTEMS
  • FieldAware
  • Infor
  • Key2Act
  • Microsoft
  • MSI Data
  • Praxedo
  • Retriever Communications
  • ServicePower
  • ServiceTrade
  • Trimble Navigation.

Market driver

  • Increased demand for SaaS-based FSM solutions
  • For a full, detailed list, view our report

Market challenge

  • Threat from open-source FSM software
  • For a full, detailed list, view our report

Market trend

  • Introduction of mobile field service app
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of the report

  • Market overview
  • Major vendor offerings

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

  • Key market highlights
  • Process of FSM
  • Benefits of FSM software

PART 05: Key market insights

  • Enhanced customer experience in FSM with M2M
  • Wearable technology in FSM

PART 06: Market landscape

  • Global FSM software market

PART 07: Market segmentation by deployment models

  • Deployment models
  • Global FSM software market by deployment models

PART 08: Geographical segmentation

  • Global FSM software market by geography
  • Global FSM software market by geography (revenue)

PART 09: Buying criteria

PART 10: Market drivers

  • Increased demand for SaaS-based FSM solutions
  • Increased need to control and reduce service cost
  • Increased need to drive workforce productivity

PART 11: Impact of drivers

PART 12: Market challenges

  • Threat from open-source FSM software
  • High product and upgradation costs
  • Lack of skilled professionals

PART 13: Impact of drivers and challenges

PART 14: Market trends

  • Introduction of mobile field service apps
  • Use of predictive analytics in FSM software
  • Emergence of IoT in FSM

PART 15: Five forces model

PART 16: Vendor landscape

  • Competitive scenario
  • Vendor highlights
  • Vendor matrix
  • Competitive rating
  • Description of major vendors
  • Other prominent vendors

PART 17: Appendix

  • List of abbreviations

PART 18: Explore Technavio

List of Exhibits

  • Exhibit 01: Major countries considered
  • Exhibit 02: Product offerings
  • Exhibit 03: Process of FSM
  • Exhibit 04: Global FSM software market 2015-2020 ($ billions)
  • Exhibit 05: Deployment models for FSM
  • Exhibit 06: Global FSM software market by deployment models 2015 (% share)
  • Exhibit 07: Difference between on-premises and SaaS-based FSM software
  • Exhibit 08: Global FSM software market by geography 2015-2020 (% share)
  • Exhibit 09: Global FSM software market by geography 2015-2020 ($ billions)
  • Exhibit 10: Buying criteria for FSM
  • Exhibit 11: Impact of drivers
  • Exhibit 12: Open-source FSM software
  • Exhibit 13: Impact of drivers and challenges
  • Exhibit 14: Workflow of FSM software using IoT
  • Exhibit 15: Five forces model
  • Exhibit 16: Pricing models
  • Exhibit 17: Vendor key news
  • Exhibit 18: Major mergers and acquisitions in global FSM software market
  • Exhibit 19: Vendor matrix
  • Exhibit 20: Competitive rating
  • Exhibit 21: Other prominent vendors
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