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ヘルスケアチャットボット市場レポート：コンポーネント、展開モード、用途、エンドユーザー、地域別、2024年～2032年

Healthcare Chatbots Market Report by Component, Deployment Mode, Application, End User, and Region 2024-2032
出版日: | 発行: IMARC | ページ情報: 英文 145 Pages | 納期: 2～3営業日

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価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=147.72円
ヘルスケアチャットボット市場レポート：コンポーネント、展開モード、用途、エンドユーザー、地域別、2024年～2032年
出版日: 2024年03月02日
発行: IMARC
ページ情報: 英文 145 Pages
納期: 2～3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のヘルスケアチャットボット市場規模は、2023年にUS$3億60万米ドルに達しました。今後、IMARC Groupは、2024年から2032年の間に17.29％の成長率（CAGR）を示し、市場は2032年までに13億1,500万米ドルに達すると予測しています。同市場は、医療におけるデジタル技術の採用の増加、COVID-19パンデミックの影響、慢性疾患の有病率の上昇、自然言語処理の進歩、遠隔医療に対する規制支援、24時間365日の医療に対する需要の高まりなどを背景に、着実な成長を遂げています。

ヘルスケアチャットボット市場分析：

市場の成長と規模世界のヘルスケアチャットボット市場は、デジタル技術の統合、COVID-19の影響、コスト効率の要求などの要因によって、力強い成長を遂げています。今後数年間は大幅な拡大が続くと予想されます。

主要市場の促進要因：主要促進要因としては、医療におけるデジタル技術の採用、パンデミックの影響、コスト効率の考慮、慢性疾患の増加、人工知能（AI）と自然言語処理（NLP）の進歩、規制当局の支援、患者意識の高まり、24時間365日対応の医療サービスの必要性などが挙げられます。

技術の進歩：自然言語処理（NLP）、機械学習（ML）、人工知能（AI）アルゴリズムの急速な技術進歩は、正確な診断、パーソナライズされた治療提案、患者との対話の改善を支援するヘルスケアチャットボットの機能を大幅に強化しています。

業界用途：ヘルスケアチャットボットは、症状チェック、予約スケジューリング、投薬リマインダー、治療後のフォローアップなど、さまざまな領域で広範な用途を見つけ、患者エンゲージメントとアドヒアランスの向上に貢献しています。

主要市場動向：注目すべき動向としては、症状評価、予約スケジューリング、健康情報発信におけるチャットボットの利用拡大が挙げられます。また、医療研究やデータ収集におけるチャットボットの役割がますます認識されるようになっています。

地理的動向：ヘルスケアチャットボットの導入は世界的に拡大しており、北米や欧州などの地域は、成熟した医療制度や規制のサポートにより、導入でリードしています。

競合情勢：市場は、チャットボットソリューションを提供する多数の参入企業による競合情勢を特徴としています。大手企業は、市場調査やコンサルティングサービスにおいて、ソートリーダーや専門家としての地位を確立しようと努力しています。

課題と機会：課題としては、医療規制の厳格な遵守、患者データのプライバシーとセキュリティの確保などが挙げられます。ビジネスチャンスは、チャットボット機能の継続的な革新と、さまざまな医療用途での利用拡大にあります。

ヘルスケアチャットボット市場の動向：

医療へのデジタル技術の統合

医療分野へのデジタル技術の統合は、世界のヘルスケアチャットボット市場の極めて重要な促進要因です。医療プロバイダーはデジタル化をますます受け入れるようになり、患者エンゲージメントを強化し、医療サービスを合理化するための革新的なソリューションを求めています。チャットボットは、患者が医療プロバイダーと対話し、情報にアクセスし、さらにはパーソナライズされた推奨を受けるためのユーザーフレンドリーなインターフェースを提供することによって、これらの目的を達成するために重要な役割を果たしています。この統合は、患者体験を向上させるだけでなく、医療業務の最適化にもつながります。チャットボットを活用することで、医療組織は効率的に予約を管理し、健康情報を発信し、患者にタイムリーなサポートを提供することができます。

COVID-19パンデミックの影響：

COVID-19の流行は、ヘルスケアチャットボットの需要を大幅に加速させました。社会的距離を置き、遠隔地で医療サービスを受ける必要性が高まる中、チャットボットは症状評価、COVID-19情報発信、予約スケジューリングのための貴重なツールとして登場しました。医療施設は、増加する問い合わせを効率的に処理するためにチャットボットに注目し、人間の医療スタッフが重要な患者ケアに集中できるようになりました。これは、タイムリーで正確な情報を提供するチャットボットの重要性を浮き彫りにしただけでなく、危機管理や医療資源配分におけるチャットボットの有効性も実証しています。さらに、医療サービスの不可欠な要素として、パンデミック時にヘルスケアチャットボットが広く採用されたことが、市場の成長を支えています。

医療のコスト効率化：

医療コストの上昇は長年の懸念事項であり、ヘルスケアチャットボットはこの問題に対処するための実行可能なソリューションと見なされています。チャットボットを導入することで、医療プロバイダーの運営費を大幅に削減することができます。予約のスケジューリング、保険の確認、請求に関する問い合わせなどの日常的な管理業務を処理できるため、医療担当者はより複雑で専門的な業務に集中することができます。これらのプロセスを自動化することで、医療組織はリソース配分を最適化し、全体的なコスト効率を向上させることができます。このコスト削減の可能性は、医療の意思決定者の注目を集めており、患者ケアの質を維持しながら費用を抑制する戦略的ツールとしてチャットボットの採用が進んでいます。その結果、ヘルスケアチャットボットの費用対効果は、世界の医療分野で広く採用される原動力となっています。

遠隔患者モニタリングと遠隔医療ソリューションのニーズの高まり：

遠隔患者モニタリングと遠隔医療ソリューションのニーズの高まりは、ヘルスケアチャットボット市場を推進する重要な要因です。この動向は主に、より患者中心の技術対応モデルへの医療のパラダイムシフトによってもたらされています。慢性疾患の増加や高齢化により、従来の医療環境以外での継続的なモニタリングや健康状態の管理に対する需要が高まっています。

目次

第1章 序文

第2章 調査範囲と調査手法

  • 調査目的
  • 利害関係者
  • データソース
    • 一次情報
    • 二次情報
  • 市場推定
    • ボトムアップアプローチ
    • トップダウンアプローチ
  • 調査手法

第3章 エグゼクティブサマリー

第4章 イントロダクション

  • 概要
  • 主要業界動向

第5章 世界のヘルスケアチャットボット市場

  • 市場概要
  • 市場実績
  • COVID-19の影響
  • 市場予測

第6章 市場内訳：コンポーネント別

  • ソフトウェア
  • サービス

第7章 市場内訳：導入形態別

  • クラウド
  • オンプレミス

第8章 市場内訳：用途別

  • 症状チェック
  • 医療医薬品情報支援
  • アポイントメントスケジューリング・モニタリング
  • その他

第9章 市場内訳：エンドユーザー別

  • 患者
  • 医療プロバイダー
  • 保険会社
  • その他

第10章 市場内訳：地域別

  • 北米
    • 米国
    • カナダ
  • アジア太平洋
    • 中国
    • 日本
    • インド
    • 韓国
    • オーストラリア
    • インドネシア
    • その他
  • 欧州
    • ドイツ
    • フランス
    • 英国
    • イタリア
    • スペイン
    • ロシア
    • その他
  • ラテンアメリカ
    • ブラジル
    • メキシコ
    • その他
  • 中東・アフリカ地域
    • 市場動向
    • 市場内訳：国別
    • 市場予測

第11章 SWOT分析

  • 概要
  • 強み
  • 弱み
  • 機会
  • 脅威

第12章 バリューチェーン分析

第13章 ポーターのファイブフォース分析

  • 概要
  • 買い手の交渉力
  • 供給企業の交渉力
  • 競合の程度
  • 新規参入業者の脅威
  • 代替品の脅威

第14章 価格分析

第15章 競合情勢

  • 市場構造
  • 主要企業
  • 主要企業のプロファイル
    • Ada Health GmbH
    • Babylon Inc.
    • Buoy Health Inc.
    • Creative Virtual Ltd.
    • GYANT.com Inc.
    • HealthTap Inc.
    • Infermedica
    • Microsoft Corporation
    • PACT Care BV
    • Sensely Inc.
    • Woebot Health
    • Your.MD Ltd.
図表

List of Figures

  • Figure 1: Global: Healthcare Chatbots Market: Major Drivers and Challenges
  • Figure 2: Global: Healthcare Chatbots Market: Sales Value (in Million US$), 2018-2023
  • Figure 3: Global: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 4: Global: Healthcare Chatbots Market: Breakup by Component (in %), 2023
  • Figure 5: Global: Healthcare Chatbots Market: Breakup by Deployment Mode (in %), 2023
  • Figure 6: Global: Healthcare Chatbots Market: Breakup by Application (in %), 2023
  • Figure 7: Global: Healthcare Chatbots Market: Breakup by End User (in %), 2023
  • Figure 8: Global: Healthcare Chatbots Market: Breakup by Region (in %), 2023
  • Figure 9: Global: Healthcare Chatbots (Software) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 10: Global: Healthcare Chatbots (Software) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 11: Global: Healthcare Chatbots (Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 12: Global: Healthcare Chatbots (Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 13: Global: Healthcare Chatbots (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 14: Global: Healthcare Chatbots (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 15: Global: Healthcare Chatbots (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 16: Global: Healthcare Chatbots (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 17: Global: Healthcare Chatbots (Symptoms Check) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 18: Global: Healthcare Chatbots (Symptoms Check) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 19: Global: Healthcare Chatbots (Medical and Drug Information Assistance) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 20: Global: Healthcare Chatbots (Medical and Drug Information Assistance) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 21: Global: Healthcare Chatbots (Appointment Scheduling and Monitoring) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 22: Global: Healthcare Chatbots (Appointment Scheduling and Monitoring) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 23: Global: Healthcare Chatbots (Other Applications) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 24: Global: Healthcare Chatbots (Other Applications) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 25: Global: Healthcare Chatbots (Patients) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 26: Global: Healthcare Chatbots (Patients) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 27: Global: Healthcare Chatbots (Healthcare Providers) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 28: Global: Healthcare Chatbots (Healthcare Providers) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 29: Global: Healthcare Chatbots (Insurance Companies) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 30: Global: Healthcare Chatbots (Insurance Companies) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 31: Global: Healthcare Chatbots (Other End Users) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 32: Global: Healthcare Chatbots (Other End Users) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 33: North America: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 34: North America: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 35: United States: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 36: United States: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 37: Canada: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 38: Canada: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 39: Asia-Pacific: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 40: Asia-Pacific: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 41: China: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 42: China: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 43: Japan: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 44: Japan: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 45: India: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 46: India: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 47: South Korea: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 48: South Korea: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 49: Australia: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 50: Australia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 51: Indonesia: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 52: Indonesia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 53: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 54: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 55: Europe: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 56: Europe: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 57: Germany: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 58: Germany: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 59: France: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 60: France: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 61: United Kingdom: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 62: United Kingdom: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 63: Italy: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 64: Italy: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 65: Spain: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 66: Spain: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 67: Russia: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 68: Russia: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 69: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 70: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 71: Latin America: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 72: Latin America: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 73: Brazil: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 74: Brazil: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 75: Mexico: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 76: Mexico: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 77: Others: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 78: Others: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 79: Middle East and Africa: Healthcare Chatbots Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 80: Middle East and Africa: Healthcare Chatbots Market: Breakup by Country (in %), 2023
  • Figure 81: Middle East and Africa: Healthcare Chatbots Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 82: Global: Healthcare Chatbots Industry: SWOT Analysis
  • Figure 83: Global: Healthcare Chatbots Industry: Value Chain Analysis
  • Figure 84: Global: Healthcare Chatbots Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Healthcare Chatbots Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: Healthcare Chatbots Market Forecast: Breakup by Component (in Million US$), 2024-2032
  • Table 3: Global: Healthcare Chatbots Market Forecast: Breakup by Deployment Mode (in Million US$), 2024-2032
  • Table 4: Global: Healthcare Chatbots Market Forecast: Breakup by Application (in Million US$), 2024-2032
  • Table 5: Global: Healthcare Chatbots Market Forecast: Breakup by End User (in Million US$), 2024-2032
  • Table 6: Global: Healthcare Chatbots Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 7: Global: Healthcare Chatbots Market: Competitive Structure
  • Table 8: Global: Healthcare Chatbots Market: Key Players
目次
Product Code: SR112024A4853

The global healthcare chatbots market size reached US$ 300.6 Million in 2023. Looking forward, IMARC Group expects the market to reach US$ 1,315.0 Million by 2032, exhibiting a growth rate (CAGR) of 17.29% during 2024-2032. The market is experiencing steady growth driven by the increasing adoption of digital technologies in healthcare, the impact of the COVID-19 pandemic, rising prevalence of chronic diseases, advancements in natural language processing, regulatory support for telehealth, and growing demand for 24/7 healthcare.

Healthcare Chatbots Market Analysis:

Market Growth and Size: The global healthcare chatbots market is experiencing robust growth, driven by factors, such as digital technology integration, the impact of COVID-19, and cost-efficiency demands. It is expected to continue expanding significantly over the coming years.

Major Market Drivers: Key drivers include the adoption of digital tech in healthcare, the pandemic's influence, cost-efficiency considerations, the rise in chronic diseases, advancements in artificial intelligence (AI) and natural language processing (NLP), regulatory support, growing patient awareness, and the need for 24/7 healthcare services.

Technological Advancements: Rapid technological advancements in natural language processing (NLP), machine learning (ML), and artificial intelligence (AI) algorithms have significantly enhanced the capabilities of healthcare chatbots which assists in accurate diagnosis, personalized treatment recommendations, and improved patient interactions.

Industry Applications: Healthcare chatbots find extensive applications across various domains, including symptom checking, appointment scheduling, medication reminders, and post-treatment follow-ups, contributing to improved patient engagement and adherence.

Key Market Trends: Notable trends include the increased use of chatbots for symptom assessment, appointment scheduling, and health information dissemination. Additionally, chatbots are increasingly recognized for their role in medical research and data collection.

Geographical Trends: The adoption of healthcare chatbots is growing globally, with regions like North America and Europe leading in implementation due to their mature healthcare systems and regulatory support.

Competitive Landscape: The market features a competitive landscape with numerous players offering chatbot solutions. Leading companies are striving to establish themselves as thought leaders and experts in market research and consulting services.

Challenges and Opportunities: Challenges include the need for strict compliance with healthcare regulations and ensuring the privacy and security of patient data. Opportunities lie in the continuous innovation of chatbot capabilities and the expansion of their use across various healthcare applications.

Healthcare Chatbots Market Trends:

Integration of digital technology in healthcare

The integration of digital technologies into the healthcare sector is a pivotal driver of the global healthcare chatbots market. As healthcare providers increasingly embrace digitalization, they seek innovative solutions to enhance patient engagement and streamline healthcare services. Chatbots play a vital role in achieving these objectives by providing a user-friendly interface for patients to interact with healthcare providers, access information, and even receive personalized recommendations. This integration not only improves patient experience but also optimizes healthcare operations. By leveraging chatbots, healthcare organizations can efficiently manage appointments, disseminate health information, and offer timely support to patients.

Impact of the COVID-19 pandemic:

The COVID-19 pandemic has accelerated the demand for healthcare chatbots significantly. With the need for social distancing and remote healthcare services, chatbots have emerged as a valuable tool for symptom assessment, COVID-19 information dissemination, and appointment scheduling. Healthcare facilities have turned to chatbots to efficiently handle the increased volume of inquiries, allowing human healthcare staff to focus on critical patient care, which has not only highlighted the importance of chatbots in providing timely and accurate information but has also demonstrated their effectiveness in crisis management and healthcare resource allocation. Further, the widespread adoption of healthcare chatbots during the pandemic as an essential component of healthcare services, is supporting the market growth.

Cost-efficiency in healthcare:

Rising healthcare costs have been a longstanding concern, and healthcare chatbots are seen as a viable solution to address this issue. The implementation of chatbots can significantly reduce operational expenses for healthcare providers. They can handle routine administrative tasks such as appointment scheduling, insurance verification, and billing inquiries, freeing up healthcare personnel to focus on more complex and specialized tasks. By automating these processes, healthcare organizations can optimize resource allocation and improve overall cost efficiency. This cost-saving potential has garnered the attention of healthcare decision-makers, who are increasingly adopting chatbots as a strategic tool to contain expenses while maintaining the quality of patient care. Consequently, the cost-effectiveness of healthcare chatbots is a driving force behind their widespread adoption in the global healthcare sector.

Rising need for remote patient monitoring and telehealth solutions:

The rising need for remote patient monitoring and telehealth solutions is a key factor propelling the healthcare chatbots market. This trend is primarily driven by the paradigm shift in healthcare towards more patient-centric, technology-enabled models. The increasing prevalence of chronic diseases and the aging population have heightened the demand for continuous monitoring and management of health conditions outside traditional healthcare settings.

Healthcare Chatbots Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on component, deployment mode, application, and end user.

Breakup by Component:

Software

Services

Software accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the component. This includes software and services. According to the report, software represented the largest segment.

Breakup by Deployment Mode:

Cloud-based

On-premises

Cloud-based holds the largest share in the industry

A detailed breakup and analysis of the market based on the deployment mode have also been provided in the report. This includes cloud-based and on-premises. According to the report, cloud-based accounted for the largest market share.

Breakup by Application:

Symptoms Check

Medical and Drug Information Assistance

Appointment Scheduling and Monitoring

Others

Symptoms check represents the leading market segment

The report has provided a detailed breakup and analysis of the market based on the application. This includes symptoms check, medical and drug information assistance, appointment scheduling and monitoring, and others. According to the report, symptoms check represented the largest segment.

Breakup by End User:

Patients

Healthcare Providers

Insurance Companies

Others

The report has provided a detailed breakup and analysis of the market based on the end user. This includes patients, healthcare providers, insurance companies, and others.

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America leads the market, accounting for the largest healthcare chatbots market share

The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

The market research report has provided a comprehensive analysis of the competitive landscape. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

Ada Health GmbH

Babylon Inc.

Buoy Health Inc.

Creative Virtual Ltd.

GYANT.com Inc.

HealthTap Inc.

Infermedica

Microsoft Corporation

PACT Care BV

Sensely Inc.

Woebot Health

Your.MD Ltd.

Key Questions Answered in This Report

  • 1. What was the size of the global healthcare chatbots market in 2023?
  • 2. What is the expected growth rate of the global healthcare chatbots market during 2024-2032?
  • 3. What are the key factors driving the global healthcare chatbots market?
  • 4. What has been the impact of COVID-19 on the global healthcare chatbots market?
  • 5. What is the breakup of the global healthcare chatbots market based on the component?
  • 6. What is the breakup of the global healthcare chatbots market based on the deployment mode?
  • 7. What is the breakup of the global healthcare chatbots market based on the application?
  • 8. What are the key regions in the global healthcare chatbots market?
  • 9. Who are the key players/companies in the global healthcare chatbots market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Healthcare Chatbots Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Component

  • 6.1 Software
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Services
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Deployment Mode

  • 7.1 Cloud-based
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 On-premises
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Application

  • 8.1 Symptoms Check
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Medical and Drug Information Assistance
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast
  • 8.3 Appointment Scheduling and Monitoring
    • 8.3.1 Market Trends
    • 8.3.2 Market Forecast
  • 8.4 Others
    • 8.4.1 Market Trends
    • 8.4.2 Market Forecast

9 Market Breakup by End User

  • 9.1 Patients
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 Healthcare Providers
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Insurance Companies
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Others
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Ada Health GmbH
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
    • 15.3.2 Babylon Inc.
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
    • 15.3.3 Buoy Health Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
    • 15.3.4 Creative Virtual Ltd.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
    • 15.3.5 GYANT.com Inc.
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
    • 15.3.6 HealthTap Inc.
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
    • 15.3.7 Infermedica
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
    • 15.3.8 Microsoft Corporation
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
      • 15.3.8.4 SWOT Analysis
    • 15.3.9 PACT Care BV
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
    • 15.3.10 Sensely Inc.
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
    • 15.3.11 Woebot Health
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio
    • 15.3.12 Your.MD Ltd.
      • 15.3.12.1 Company Overview
      • 15.3.12.2 Product Portfolio