Product Code: US52634024
This IDC study contains IDC's top 10 future consumer predictions for 2025-2030. "The consumer market remains vibrant as established digital services, such as video and social media, continue to reshape the landscape and emerging and evolving ones, such as digital wellness, continue to gain adoption," said Greg Ireland, research director, Consumer Market Model, Future Consumer Agenda, and TV and OTT Video at IDC. "Consumers are poised to spend over $1 trillion a year on digital goods and services by the end of this current predictions period, signaling tremendous opportunities in the consumer market. Key market dynamics to watch include the continued impact of GenAI, consumer participation in the gig economy, and technology adoption gaps."
IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
- Summary of External Drivers
- Predictions: Impact on Technology Buyers
- Prediction 1: In 2025, More than 40% of Video Content Viewed by Consumers Will Be Via Social Media Apps as the Transformation of the Consumer Video Ecosystem Progresses
- Associated Drivers
- IT Impact
- Guidance
- Prediction 2: In 2025, University-Educated Consumers Will Be a Third More Likely to Use Key Wellness-Related Apps and Services than Non-college-Educated Consumers
- Associated Drivers
- IT Impact
- Guidance
- Prediction 3: Millennials Continue to Be the Sweet Spot for Consumer Tech Adoption, and in 2026, They Will Be 25% More Likely than Gen Z Consumers to Be Enthusiastic Adopters of New Technologies
- Associated Drivers
- IT Impact
- Guidance
- Prediction 4: In 2026, Consumer Users of GenAI Will Reach 5 Billion Worldwide
- Associated Drivers
- IT Impact
- Guidance
- Prediction 5: In 2027, AI Will Be a Standard Feature in Consumer Data Storage Solutions, with Over 60% of Platforms Offering AI-Powered Organization, Search, and Security Functionalities
- Associated Drivers
- IT Impact
- Guidance
- Prediction 6: In 2027, More than 60% of Users of Key Consumer Digital Content Services Will Be Nonbuyers
- Associated Drivers
- IT Impact
- Guidance
- Prediction 7: In 2028, Two-Thirds of Consumer Content Creators Will Use GenAI in Their Video Content Creation Workflow
- Associated Drivers
- IT Impact
- Guidance
- Prediction 8: In 2028, Consumers Worldwide Will Generate More than 9TB of Data per Person per Year
- Associated Drivers
- IT Impact
- Guidance
- Prediction 9: In 2028, Consumers Who Earn Income Participating in the Digital Economy Will Reach 1.5 Billion
- Associated Drivers
- IT Impact
- Guidance
- Prediction 10: In 2029, Global Consumer Spending on Digital Goods and Services Will Reach $1.2 Trillion
- Associated Drivers
- IT Impact
- Guidance
Advice for Technology Buyers
External Drivers: Detail
- Customer Experience Squared - Consumer and Citizen Expectations for Digital Services
- AI-Driven Business Models - Moving from AI Experimentation to Monetization
- Battling Against Technical Debt - Overcoming Hurdles to IT Modernization
- Responsible and Human-Centric Technology - Ethics in the Enterprise
- The Drive to Automate - Toward a Data-Driven Future
- Expanding Digital Security Frontiers - Fortification Against Multiplying Threats
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