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ソーシャルビジネスインテリジェンスの市場規模、シェア、動向分析レポート：コンポーネント別、ビジネス機能別、最終用途別、地域別、セグメント別予測、2025年～2033年

Social Business Intelligence Market Size, Share & Trend Analysis Report By Component, By Business Function, By End Use, By Region, And Segment Forecast, 2025 - 2033

出版日
ページ情報
英文 200 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=148.66円
ソーシャルビジネスインテリジェンスの市場規模、シェア、動向分析レポート：コンポーネント別、ビジネス機能別、最終用途別、地域別、セグメント別予測、2025年～2033年
出版日: 2025年07月08日
発行: Grand View Research
ページ情報: 英文 200 Pages
納期: 2～10営業日
GIIご利用のメリット
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  • 概要
  • 図表
  • 目次
概要

ソーシャルビジネスインテリジェンス市場の概要

ソーシャルビジネスインテリジェンスの世界市場規模は、2024年に293億2,720万米ドルと推定され、2033年には810億5,150万米ドルに達し、2025～2033年のCAGRは12.1%で成長すると予測されます。企業は、AIと機械学習をソーシャルビジネスインテリジェンス（SBI）プラットフォームに組み込んで、センチメント分析を自動化し、消費者行動のパターンを検出し、予測的洞察を提供するようになってきています。

世界のソーシャルビジネスインテリジェンス産業は、これらの技術を活用することで、より迅速な意思決定と、産業を超えたブランド認知の深い理解を可能にしています。組織は、複数のデータソースを単一のインターフェースに統合するプラットフォームに向かっています。これには、ソーシャルメディアデータ、内部業務、企業システムの統合が含まれます。目標は、複数のツールや断片的なワークフローへの依存を減らすことです。企業は、アプリケーションを切り替えることなく、洞察へのシームレスなアクセスを望んでいます。これらの統合プラットフォームは、多くの場合、ビジネスインテリジェンスと自動化とAI機能を兼ね備えています。これにより、ユーザーは同じ環境内でレポートを作成し、動向を分析し、行動を起こすことができます。例えば、Amazon Web Servicesは2025年6月、QuickSight、Q Business、Q Appsを統合し、AI主導のビジネスインテリジェンス、ワークフローの自動化、Salesforceや展望などのツールとのシームレスな統合を提供する統合プラットフォーム、Q Business Suite（QBS）を発表しました。

この動きは、セグメント化されたワークフローに対応し、リアルタイムのエージェントによる意思決定を可能にすることで、ビジネス用途セグメントにおけるAmazonの地位を強化します。

企業は、個人のターゲティングにとどまらず、デジタルコミュニティ内のグループダイナミクスの理解に重点を置くようになっています。ソーシャルプラットフォームは現在、集合的な意見のハブとして機能しており、そこで共有される関心が購買行動を形成しています。このシフトにより、孤立したコメントだけでなく、会話全体のトーンやセンチメントを把握できるツールの需要が高まっています。ソーシャルビジネスインテリジェンスソリューションは、コミュニティレベルの動向をリアルタイムで分析するよう適応しています。企業は、一般化された人口統計ではなく、文化的背景やグループのID確認を示す洞察を求めています。この動向は、より適切で、信頼に基づいたエンゲージメントと、よりスマートな意思決定をサポートします。例えば、2025年6月、米国を拠点とするソーシャルメディアとオンラインディスカッションのプラットフォームであるReddit Inc.は、広告主がリアルタイムのユーザー感情や信頼できるコミュニティのフィードバックを利用できるよう、同社のCommunity Intelligenceブランドで2つのAI搭載ツール、Reddit InsihtsとConversation Summary Add-onsを発表しました。これらのツールは、Redditの膨大なコンテンツを実用的なソーシャルビジネスインテリジェンスに変えることで、キャンペーンの関連性と信頼性を高めることを目的としています。

企業は、貴重な洞察源として、ユーザー生成コンテンツにより注目しています。このコンテンツは、ソーシャルプラットフォーム上での実際の顧客体験やフィルターなしの意見を示しています。これは、企業が日常会話の中で自社の製品がどのように受け止められているかを理解するのに役立ちます。ユーザー生成コンテンツから引き出される洞察は、構造化されたフィードバックから得られるものよりも率直で文脈が豊かであることが多いです。企業はこのデータをマーケティング、顧客サービス、製品計画に取り入れています。ソーシャルビジネスインテリジェンスツールは、このような会話を大規模にモニタリング・分析するために開発されています。言語、トーン、センチメントのパターンは、消費者の嗜好の移り変わりの初期指標となります。企業は、実世界からの情報に基づいて、新たな懸念や機会に迅速に対応することができます。このアプローチは親近感を高め、オーディエンスとの信頼関係を構築します。また、部門を超えた戦略的意思決定の精度と妥当性も向上します。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 ソーシャルビジネスインテリジェンス市場の変数、動向、範囲

  • 世界ソーシャルビジネスインテリジェンス市場展望
  • 産業バリューチェーン分析
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 産業の課題
  • ポーターのファイブフォース分析
    • サプライヤーの力
    • 買い手の力
    • 代替の脅威
    • 新規参入からの脅威
    • 競争企業間の敵対関係
  • PESTEL分析
    • 政治
    • 経済
    • 社会
    • 技術
    • 環境
    • 法的

第4章 ソーシャルビジネスインテリジェンス市場：コンポーネントの展望と予測

  • ソーシャルビジネスインテリジェンス市場：コンポーネント変動分析、2024年と2033年

第5章 ソーシャルビジネスインテリジェンス市場：ビジネス機能の展望と予測

  • ソーシャルビジネスインテリジェンス市場：ビジネス機能変動分析、2024年と2033年

第6章 ソーシャルビジネスインテリジェンス市場：最終用途の展望の展望と予測

  • ソーシャルビジネスインテリジェンス市場：最終用途変動分析、2024年と2033年
    • BFSI
    • 小売業とeコマース
    • ヘルスケア
    • ITと通信
    • メディアとエンターテインメント
    • 政府と公共部門

第7章 ソーシャルビジネスインテリジェンス市場：地域別、推定・動向分析

  • ソーシャルビジネスインテリジェンス市場シェア（地域別、2024年と2033年）
  • 北米
    • 国別、2021～2033年
    • コンポーネント別、2021～2033年
    • ビジネス機能別、2021～2033年
    • 最終用途別、2021～2033年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 国別、2021～2033年
    • コンポーネント別、2021～2033年
    • ビジネス機能別、2021～2033年
    • 最終用途別、2021～2033年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • 国別、2021～2033年
    • コンポーネント別、2021～2033年
    • ビジネス機能別、2021～2033年
    • 最終用途別、2021～2033年
    • 中国
    • 日本
    • インド
    • オーストラリア
    • 韓国
  • ラテンアメリカ
    • 国別、2021～2033年
    • コンポーネント別、2021～2033年
    • ビジネス機能別、2021～2033年
    • 最終用途別、2021～2033年
    • ブラジル
  • 中東・アフリカ
    • 国別、2021～2033年
    • コンポーネント別、2021～2033年
    • ビジネス機能別、2021～2033年
    • 最終用途別、2021～2033年
    • サウジアラビア
    • アラブ首長国連邦
    • 南アフリカ

第8章 競合情勢

  • 主要市場参入企業による最近の動向と影響分析
  • ベンダー情勢
    • 企業分類
    • 主要販売代理店とチャネルパートナー一覧
    • 潜在顧客一覧
  • 競合力学
    • 競合ベンチマーキング
    • 戦略マッピング
    • ヒートマップ分析
  • 企業プロファイル/上場企業
    • Adobe Inc.
    • Google LLC
    • HubSpot, Inc.
    • IBM Corporation
    • Meltwater
    • Microsoft
    • Oracle
    • SAP SE
    • Salesforce, Inc.
    • Sprinklr Inc.
図表

List of Tables

  • Table 1. Global Social Business Intelligence market estimates and forecasts, by region, 2021 - 2033 (USD Million)
  • Table 2. Global Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 3. Global Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 4. Global Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 5. North America Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 6. North America Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 7. North America Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 8. North America Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 9. U.S. Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 10. U.S. Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 11. U.S. Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 12. Canada Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 13. Canada Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 14. Canada Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 15. Mexico Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 16. Mexico Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 17. Mexico Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 18. Europe Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 19. Europe Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 20. Europe Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 21. Europe Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 22. UK Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 23. UK Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 24. UK Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 25. Germany Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 26. Germany Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 27. Germany Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 28. France Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 29. France Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 30. France Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 31. Asia Pacific Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 32. Asia Pacific Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 33. Asia Pacific Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 34. Asia Pacific Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 35. China Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 36. China Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 37. China Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 38. Japan Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 39. Japan Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 40. Japan Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 41. India Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 42. India Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 43. India Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 44. Australia Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 45. Australia Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 46. Australia Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 47. South Korea Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 48. South Korea Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 49. South Korea Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 50. Latin America Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 51. Latin America Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 52. Latin America Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 53. Latin America Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 54. Brazil Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 55. Brazil Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 56. Brazil Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 57. Middle East & Africa Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 58. Middle East & Africa Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 59. Middle East & Africa Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 60. Middle East & Africa Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 61. Saudi Arabia Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 62. Saudi Arabia Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 63. Saudi Arabia Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 64. UAE Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 65. UAE Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 66. UAE Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 67. South Africa Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 68. South Africa Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 69. South Africa Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)

List of Figures

  • Fig. 1 Social Business Intelligence market segmentation
  • Fig. 2 Market research process
  • Fig. 3 Information procurement
  • Fig. 4 Primary research pattern
  • Fig. 5 Market research approaches
  • Fig. 6 Parent market analysis
  • Fig. 7 Market formulation & validation
  • Fig. 8 Social Business Intelligence market snapshot
  • Fig. 9 Social Business Intelligence market segment snapshot
  • Fig. 10 Social Business Intelligence market competitive sector snapshot
  • Fig. 11 Market driver relevance analysis (Current & future impact)
  • Fig. 12 Market restraint relevance analysis (Current & future impact)
  • Fig. 13 Value Chain Analysis
  • Fig. 14 Social Business Intelligence market: Component outlook key takeaways (USD Million)
  • Fig. 15 Social Business Intelligence market: Component movement analysis 2024 & 2033 (USD Million)
  • Fig. 16 Solution market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 17 Services market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 18 Social Business Intelligence market, Business Function outlook key takeaways (USD Million)
  • Fig. 19 Social Business Intelligence Market Business Function movement analysis 2024 & 2033 (USD Million)
  • Fig. 20 Sales and Marketing market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 21 Customer Service/Support market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 22 Operations market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 23 Finance market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 24 Human Resources (HR) market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 25 Product Development/Innovation (R&D) market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 26 Social Business Intelligence market: End Use outlook key takeaways (USD Million)
  • Fig. 27 Social Business Intelligence market: End Use movement analysis 2024 & 2033 (USD Million)
  • Fig. 28 BFSI market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 29 Retail and E-commerce market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 30 Healthcare market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 31 IT and Telecommunications market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 32 Media and Entertainment market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 33 Government and Public Sector market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 34 Social Business Intelligence market: Regional outlook, 2024 & 2033 (USD Million)
  • Fig. 35 North America Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 36 U.S. Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 37 Canada Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 38 Mexico Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 39 Europe Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 40 UK Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 41 Germany Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 42 France Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 43 Asia Pacific Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 44 China Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 45 Japan Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 46 India Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 47 Australia Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 48 South Korea Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 49 Latin America Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 50 Brazil Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 51 MEA Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 52 KSA Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 53 UAE Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 54 South Africa Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 55 Strategy framework
  • Fig. 56 Company Categorization
目次
Product Code: GVR-4-68040-666-7

Social Business Intelligence Market Summary

The global social business intelligence market size was estimated at USD 29,327.2 million in 2024 and is projected to reach USD 81,051.5 million by 2033, growing at a CAGR of 12.1% from 2025 to 2033. Companies are increasingly embedding AI and machine learning into social business intelligence (SBI) platforms to automate sentiment analysis, detect patterns in consumer behavior, and provide predictive insights.

The global social business intelligence industry is utilizing these technologies to enable faster decision-making and a deeper understanding of brand perception across industries. Organizations are moving toward platforms that unify multiple data sources into a single interface. This includes integrating social media data, internal operations, and enterprise systems. The goal is to reduce reliance on multiple tools and fragmented workflows. Businesses want seamless access to insights without switching between applications. These unified platforms often combine business intelligence with automation and AI capabilities. They enable users to generate reports, analyze trends, and take action within the same environment. For instance, in June 2025, Amazon Web Services, Inc. announced the launch of Q Business Suite (QBS), a unified platform that merges QuickSight, Q Business, and Q Apps to offer AI-driven business intelligence, workflow automation, and seamless integration with tools such as Salesforce and Outlook.

This move strengthens Amazon's position in the business application space by addressing fragmented workflows and enabling real-time, agentic decision-making.

Businesses are moving beyond individual targeting to focus on understanding group dynamics within digital communities. Social platforms now serve as hubs of collective opinion, where shared interests shape purchasing behavior. This shift is driving demand for tools that can capture the tone and sentiment of entire conversations, not just isolated comments. Social business intelligence solutions are adapting to analyze community-level trends in real time. Companies want insights that show cultural context and group identity rather than generalized demographics. This trend supports more relevant, trust-based engagement and smarter decision-making. For instance, in June 2025, Reddit Inc., a U.S.-based social media and online discussion platform, launched two AI-powered tools, Reddit Insihts and Conversation Summary Add-ons, under its Community Intelligence brand to help advertisers tap into real-time user sentiment and authentic community feedback. These tools aim to enhance campaign relevance and credibility by turning Reddit's vast content into actionable social business intelligence.

Companies are focusing more on user-generated content as a valuable source of insight. This content shows real customer experiences and unfiltered opinions across social platforms. It helps businesses understand how their offerings are perceived in everyday conversations. Insights drawn from user-generated content are often more candid and context-rich than those from structured feedback. Organizations are incorporating this data into marketing, customer service, and product planning. Social business intelligence tools are being developed to monitor and analyze these conversations at scale. Patterns in language, tone, and sentiment offer early indicators of shifting consumer preferences. Businesses can respond faster to emerging concerns or opportunities based on real-world input. This approach enhances relatability and builds trust with audiences. It also improves the accuracy and relevance of strategic decisions across departments.

Global Social Business Intelligence Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels. It provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global social business intelligence market report based on the component, business function, end use, and region:

  • Component Outlook (Revenue, USD Million, 2021 - 2033)
  • Solution
  • Services
  • Business Function Outlook (Revenue, USD Million, 2021 - 2033)
  • Sales and Marketing
  • Customer Service/Support
  • Operations
  • Finance
  • Human Resources (HR)
  • Product Development/Innovation (R&D)
  • End Use Outlook (Revenue, USD Million, 2021 - 2033)
  • BFSI
  • Retail and E-commerce
  • Healthcare
  • IT and Telecommunications
  • Media and Entertainment
  • Government and Public Sector
  • Regional Outlook (Revenue, USD Million, 2021 - 2033)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
  • Asia Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
  • Latin America
    • Brazil
  • Middle East & Africa (MEA)
    • KSA
    • UAE
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation & Scope
  • 1.2. Market Definition
  • 1.3. Information Procurement
    • 1.3.1. Purchased Database
    • 1.3.2. GVR's Internal Database
    • 1.3.3. Secondary Sources & Third-Party Perspectives
    • 1.3.4. Primary Research
  • 1.4. Information Analysis
    • 1.4.1. Data Analysis Models
  • 1.5. Market Formulation & Data Visualization
  • 1.6. Data Validation & Publishing

Chapter 2. Executive Summary

  • 2.1. Market Insights
  • 2.2. Segmental Outlook
  • 2.3. Competitive Outlook

Chapter 3. Social Business Intelligence Market Variables, Trends & Scope

  • 3.1. Global Social Business Intelligence Market Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Driver Analysis
    • 3.3.2. Market Restraint Analysis
    • 3.3.3. Industry Challenges
  • 3.4. Porter's Five Forces Analysis
    • 3.4.1. Supplier Power
    • 3.4.2. Buyer Power
    • 3.4.3. Substitution Threat
    • 3.4.4. Threat from New Entrant
    • 3.4.5. Competitive Rivalry
  • 3.5. PESTEL Analysis
    • 3.5.1. Political Landscape
    • 3.5.2. Economic Landscape
    • 3.5.3. Social Landscape
    • 3.5.4. Technological Landscape
    • 3.5.5. Environmental Landscape
    • 3.5.6. Legal Landscape

Chapter 4. Social Business Intelligence Market: Component Estimates & Forecasts

  • 4.1. Social Business Intelligence Market: Component Movement Analysis, 2024 & 2033
    • 4.1.1. Solution
      • 4.1.1.1. Solution Market estimates and forecast, 2021 - 2033 (USD Million)
    • 4.1.2. Services
      • 4.1.2.1. Services Market estimates and forecast, 2021 - 2033 (USD Million)

Chapter 5. Social Business Intelligence Market: Business Function Estimates & Forecasts

  • 5.1. Social Business Intelligence Market: Business Function Movement Analysis, 2024 & 2033
    • 5.1.1. Sales and Marketing
      • 5.1.1.1. Sales and Marketing Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.2. Customer Service/Support
      • 5.1.2.1. Customer Service/Support Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.3. Operations
      • 5.1.3.1. Operations Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.4. Finance
      • 5.1.4.1. Finance Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.5. Human Resources (HR)
      • 5.1.5.1. Human Resources (HR)/Support Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.6. Product Development/Innovation (R&D)
      • 5.1.6.1. Product Development/Innovation (R&D) Market estimates and forecast, 2021 - 2033 (USD Million)

Chapter 6. Social Business Intelligence Market: End Use Outlook Estimates & Forecasts

  • 6.1. Social Business Intelligence Market: End Use Movement Analysis, 2024 & 2033
    • 6.1.1. BFSI
      • 6.1.1.1. BFSI Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.2. Retail and E-commerce
      • 6.1.2.1. Retail and E-commerce Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.3. Healthcare
      • 6.1.3.1. Healthcare Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.4. IT and Telecommunications
      • 6.1.4.1. IT and Telecommunications Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.5. Media and Entertainment
      • 6.1.5.1. Media and Entertainment Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.6. Government and Public Sector
      • 6.1.6.1. Government and Public Sector Market estimates and forecast, 2021 - 2033 (USD Million)

Chapter 7. Social Business Intelligence Market: Regional Estimates & Trend Analysis

  • 7.1. Social Business Intelligence Market Share, By Region, 2024 & 2033 USD Million
  • 7.2. North America
    • 7.2.1. North America Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.2.2. North America Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.2.3. North America Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.2.4. North America Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.2.5. North America Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.2.6. U.S.
      • 7.2.6.1. U.S. Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.2.6.2. U.S. Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.2.6.3. U.S. Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.2.6.4. U.S. Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.2.7. Canada
      • 7.2.7.1. Canada Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.2.7.2. Canada Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.2.7.3. Canada Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.2.7.4. Canada Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.2.8. Mexico
      • 7.2.8.1. Mexico Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.2.8.2. Mexico Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.2.8.3. Mexico Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.2.8.4. Mexico Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.3. Europe
    • 7.3.1. Europe Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.3.2. Europe Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.3.3. Europe Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.3.4. Europe Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.3.5. Europe Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.3.6. UK
      • 7.3.6.1. UK Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.3.6.2. UK Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.3.6.3. UK Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.3.6.4. UK Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.3.7. Germany
      • 7.3.7.1. Germany Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.3.7.2. Germany Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.3.7.3. Germany Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.3.7.4. Germany Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.3.8. France
      • 7.3.8.1. France Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.3.8.2. France Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.3.8.3. France Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.3.8.4. France Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.4. Asia Pacific
    • 7.4.1. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.4.2. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.4.3. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.4.4. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.4.5. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.6. China
      • 7.4.6.1. China Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.6.2. China Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.6.3. China Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.6.4. China Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.7. Japan
      • 7.4.7.1. Japan Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.7.2. Japan Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.7.3. Japan Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.7.4. Japan Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.8. India
      • 7.4.8.1. India Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.8.2. India Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.8.3. India Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.8.4. India Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.9. Australia
      • 7.4.9.1. Australia Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.9.2. Australia Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.9.3. Australia Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.9.4. Australia Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.10. South Korea
      • 7.4.10.1. South Korea Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.10.2. South Korea Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.10.3. South Korea Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.10.4. South Korea Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.5. Latin America
    • 7.5.1. Latin America Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.5.2. Latin America Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.5.3. Latin America Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.5.4. Latin America Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.5.5. Latin America Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.5.6. Brazil
      • 7.5.6.1. Brazil Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.5.6.2. Brazil Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.5.6.3. Brazil Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.5.6.4. Brazil Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.6. Middle East and Africa
    • 7.6.1. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.6.2. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.6.3. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.6.4. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.6.5. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.6.6. KSA
      • 7.6.6.1. KSA Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.6.6.2. KSA Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.6.6.3. KSA Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.6.6.4. KSA Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.6.7. UAE
      • 7.6.7.1. UAE Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.6.7.2. UAE Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.6.7.3. UAE Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.6.7.4. UAE Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.6.8. South Africa
      • 7.6.8.1. South Africa Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.6.8.2. South Africa Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.6.8.3. South Africa Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.6.8.4. South Africa Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)

Chapter 8. Competitive Landscape

  • 8.1. Recent Developments & Impact Analysis, By Key Market Participants
  • 8.2. Vendor Landscape
    • 8.2.1. Company categorization
    • 8.2.2. List of Key Distributors and channel Partners
    • 8.2.3. List of Potential Customers/Listing
  • 8.3. Competitive Dynamics
    • 8.3.1. Competitive Benchmarking
    • 8.3.2. Strategy Mapping
    • 8.3.3. Heat Map Analysis
  • 8.4. Company Profiles/Listing
    • 8.4.1. Adobe Inc.
      • 8.4.1.1. Participant's overview
      • 8.4.1.2. Financial performance
      • 8.4.1.3. Product benchmarking
      • 8.4.1.4. Strategic initiatives
    • 8.4.2. Google LLC
      • 8.4.2.1. Participant's overview
      • 8.4.2.2. Financial performance
      • 8.4.2.3. Product benchmarking
      • 8.4.2.4. Strategic initiatives
    • 8.4.3. HubSpot, Inc.
      • 8.4.3.1. Participant's overview
      • 8.4.3.2. Financial performance
      • 8.4.3.3. Product benchmarking
      • 8.4.3.4. Strategic initiatives
    • 8.4.4. IBM Corporation
      • 8.4.4.1. Participant's overview
      • 8.4.4.2. Financial performance
      • 8.4.4.3. Product benchmarking
      • 8.4.4.4. Strategic initiatives
    • 8.4.5. Meltwater
      • 8.4.5.1. Participant's overview
      • 8.4.5.2. Financial performance
      • 8.4.5.3. Product benchmarking
      • 8.4.5.4. Strategic initiatives
    • 8.4.6. Microsoft
      • 8.4.6.1. Participant's overview
      • 8.4.6.2. Financial performance
      • 8.4.6.3. Product benchmarking
      • 8.4.6.4. Strategic initiatives
    • 8.4.7. Oracle
      • 8.4.7.1. Participant's overview
      • 8.4.7.2. Financial performance
      • 8.4.7.3. Product benchmarking
      • 8.4.7.4. Strategic initiatives
    • 8.4.8. SAP SE
      • 8.4.8.1. Participant's overview
      • 8.4.8.2. Financial performance
      • 8.4.8.3. Product benchmarking
      • 8.4.8.4. Strategic initiatives
    • 8.4.9. Salesforce, Inc.
      • 8.4.9.1. Participant's overview
      • 8.4.9.2. Financial performance
      • 8.4.9.3. Product benchmarking
      • 8.4.9.4. Strategic initiatives
    • 8.4.10. Sprinklr Inc.
      • 8.4.10.1. Participant's overview
      • 8.4.10.2. Financial performance
      • 8.4.10.3. Product benchmarking
      • 8.4.10.4. Strategic initiatives