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市場調査レポート
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1751329

ボットサービスの市場規模、シェア、動向分析レポート：サービスタイプ別、モード別、インタラクションタイプ別、用途別、展開別、組織規模別、産業別、地域別、セグメント予測、2025年～2030年

Bot Services Market Size, Share & Trends Analysis Report By Service Type, By Mode, By Interaction Type, By Application, By Deployment, By Organization Size, By Vertical, By Region, And Segment Forecasts, 2025 - 2030

出版日
ページ情報
英文 100 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.35円
ボットサービスの市場規模、シェア、動向分析レポート：サービスタイプ別、モード別、インタラクションタイプ別、用途別、展開別、組織規模別、産業別、地域別、セグメント予測、2025年～2030年
出版日: 2025年05月28日
発行: Grand View Research
ページ情報: 英文 100 Pages
納期: 2～10営業日
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  • 全表示
  • 概要
  • 図表
  • 目次
概要

ボットサービスの市場規模と動向

世界のボットサービス市場規模は2024年に31億5,000万米ドルと推定され、2025～2030年にかけて34.7%のCAGRで成長すると予測されています。

企業は、運用コストの削減、顧客からの問い合わせへの対応、クレームや注文管理などのプロセスの合理化のために、チャットボットやバーチャルアシスタントを導入するケースが増えています。

クラウドベースのボットプラットフォームが広く採用されていることは、スケーラビリティ、柔軟性、重いインフラ投資を必要としない展開の容易さを提供することで、市場規模の拡大に寄与しています。多額の予算と複雑な運用ニーズを抱える大企業は、カスタマーサービス、人事、IT業務にボットを統合することで、現在の市場需要の多くを牽引しています。これらの要因が相まって、ボットサービスは効率性と顧客体験の向上に不可欠なツールとして確立しています。

さらに、人工知能、自然言語処理、機械学習の進歩により、ユーザーの意図の理解、感情分析、パーソナライズされた対話などのボット機能が強化され、市場の成長を支えています。マルチチャネル統合の拡大により、ボットはウェブサイト、モバイルアプリ、ソーシャルメディア、音声アシスタントにシームレスにユーザーを関与させることができ、顧客が最もアクティブな場所で出会うことができます。スマートフォンの普及とソーシャルメディア利用の増加は、モバイルボットとメッセージングボットの需要を刺激しています。加えて、AI主導の自己学習型チャットボットと行動分析への関心の高まりは、よりインテリジェントで適応性の高いボットサービスをサポートし、その用途セグメントを広げています。

今後の拡大は、データプライバシーと安全な本人確認を重視する規制の枠組みが進化し、コンプライアンスに準拠したボットソリューションの採用が促進されるかどうかにかかっています。特にデジタルファーストの産業では、24時間365日の顧客対応へのニーズが高まっており、タイムリーなサポートとパーソナライズされた体験を提供するボットの重要性が高まっています。エージェントのパフォーマンス管理、社内プロセスの自動化、モノのインターネット（IoT）デバイスとの統合など、新たな使用事例がボットサービスに新たな道を開いています。AIとクラウド技術の絶え間ない革新は、主要な市場参入企業による投資の増加と相まって、市場の上昇軌道と多様な事業運営への統合を支えています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 ボットサービス市場の変数、動向、範囲

  • 市場の採用/系統展望
  • 市場規模と成長展望
  • 産業バリューチェーン分析
  • 市場力学
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 産業の機会
    • 産業の課題
  • ボットサービス市場分析ツール
    • ポーター分析
    • PESTEL分析

第4章 ボットサービス市場：サービスタイプ別、推定・動向分析

  • セグメントダッシュボード
  • ボットサービス市場：サービスタイプ変動分析、2023年と2030年
  • フレームワーク
  • プラットフォーム

第5章 ボットサービス市場：モード別、推定・動向分析

  • セグメントダッシュボード
  • ボットサービス市場：モード変動分析、2023年と2030年
  • Webサイト
  • コンタクトセンター
  • ソーシャルメディア
  • モバイルアプリケーション

第6章 ボットサービス市場：インタラクションタイプ別、推定・動向分析

  • セグメントダッシュボード
  • ボットサービス市場：インタラクションタイプの変動分析、2023年と2030年
  • テキストとリッチメディア
  • オーディオ
  • ビデオ

第7章 ボットサービス市場：用途別、推定・動向分析

  • セグメントダッシュボード
  • ボットサービス市場：用途変動分析、2023年と2030年
  • 顧客エンゲージメントと維持
  • 人材管理
  • エージェントパフォーマンス管理
  • コンテンツ管理
  • その他

第8章 ボットサービス市場：展開別、推定・動向分析

  • セグメントダッシュボード
  • ボットサービス市場：展開変動分析、2023年と2030年
  • オンプレミス
  • クラウド

第9章 ボットサービス市場：組織規模別、推定・動向分析

  • セグメントダッシュボード
  • ボットサービス市場：組織規模変動分析、2023年と2030年
  • 大企業
  • 中小企業

第10章 ボットサービス市場：産業別、推定・動向分析

  • セグメントダッシュボード
  • ボットサービス市場：産業変動分析、2023年と2030年
  • BFSI
  • 小売・eコマース
  • ヘルスケア
  • メディア＆エンターテインメント
  • 旅行とホスピタリティ
  • IT・通信
  • 政府
  • その他

第11章 ボットサービス市場：地域別、推定・動向分析

  • ボットサービス市場シェア（地域別、2023年と2030年）
  • 北米
    • サービスタイプ別、2017～2030年
    • モード別、2017～2030年
    • インタラクションタイプ別、2017～2030年
    • 組織規模別、2017～2030年
    • 用途別、2017～2030年
    • 展開別、2017～2030年
    • 産業別、2017～2030年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • サービスタイプ別、2017～2030年
    • モード別、2017～2030年
    • インタラクションタイプ別、2017～2030年
    • 組織規模別、2017～2030年
    • 用途別、2017～2030年
    • 展開別、2017～2030年
    • 産業別、2017～2030年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • サービスタイプ別、2017～2030年
    • モード別、2017～2030年
    • インタラクションタイプ別、2017～2030年
    • 組織規模別、2017～2030年
    • 用途別、2017～2030年
    • 展開別、2017～2030年
    • 産業別、2017～2030年
    • 中国
    • 日本
    • インド
    • オーストラリア
    • 韓国
  • ラテンアメリカ
    • サービスタイプ別、2017～2030年
    • モード別、2017～2030年
    • インタラクションタイプ別、2017～2030年
    • 組織規模別、2017～2030年
    • 用途別、2017～2030年
    • 展開別、2017～2030年
    • 産業別、2017～2030年
    • ブラジル
  • 中東・アフリカ
    • サービスタイプ別、2017～2030年
    • モード別、2017～2030年
    • インタラクションタイプ別、2017～2030年
    • 組織規模別、2017～2030年
    • 用途別、2017～2030年
    • 展開別、2017～2030年
    • 産業別、2017～2030年
    • アラブ首長国連邦
    • 南アフリカ
    • サウジアラビア
図表

List of Tables

  • Table 1 Bot Services - industry snapshot & key buying criteria, 2017 - 2030
  • Table 2 Global Bot Services market, 2017 - 2030 (USD Million)
  • Table 3 Global Bot Services market estimates and forecast by service type, 2017 - 2030 (USD Million)
  • Table 4 Global Bot Services market estimates and forecast by mode, 2017 - 2030 (USD Million)
  • Table 5 Global Bot Services market estimates and forecast by interaction type, 2017 - 2030 (USD Million)
  • Table 6 Global Bot Services market estimates and forecast by application, 2017 - 2030 (USD Million)
  • Table 7 Global Bot Services market estimates and forecast by deployment, 2017 - 2030 (USD Million)
  • Table 8 Global Bot Services market estimates and forecast by organization size, 2017 - 2030 (USD Million)
  • Table 9 Global Bot Services market estimates and forecast by vertical, 2017 - 2030 (USD Million)
  • Table 10 Global Bot Services market estimates and forecasts by region, 2017-2030 (USD Million)
  • Table 11 Bot Services market estimates and forecast, by framework, 2017 - 2030 (USD Million)
  • Table 12 Bot Services market estimates and forecast by platform, 2017 - 2030 (USD Million)
  • Table 13 Bot Services market estimates and forecast by website, 2017 - 2030 (USD Million)
  • Table 14 Bot Services market estimates and forecast by contact centers, 2017 - 2030 (USD Million)
  • Table 15 Bot Services market estimates and forecast, by social media, 2017 - 2030 (USD Million)
  • Table 16 Bot Services market estimates and forecast by mobile applications, 2017 - 2030 (USD Million)
  • Table 17 Bot Services market estimates and forecast, by text & rich media, 2017 - 2030 (USD Million)
  • Table 18 Bot Services market estimates and forecast by audio, 2017 - 2030 (USD Million)
  • Table 19 Bot Services market estimates and forecast by video, 2017 - 2030 (USD Million)
  • Table 20 Bot Services market estimates and forecast, by customer engagement & retention, 2017 - 2030 (USD Million)
  • Table 21 Bot Services market estimates and forecast by workforce management, 2017 - 2030 (USD Million)
  • Table 22 Bot Services market estimates and forecast by agent performance management, 2017 - 2030 (USD Million)
  • Table 23 Bot Services market estimates and forecast by content management, 2017 - 2030 (USD Million)
  • Table 24 Bot Services market estimates and forecast by others, 2017 - 2030 (USD Million)
  • Table 25 Bot Services market estimates and forecasts on premise, 2017 - 2030 (USD Million)
  • Table 26 Bot Services market estimates and forecasts by cloud, 2017 - 2030 (USD Million)
  • Table 27 Bot Services market estimates and forecast by large enterprises, 2017 - 2030 (USD Million)
  • Table 28 Bot Services market estimates and forecast by SMEs, 2017 - 2030 (USD Million)
  • Table 29 Bot Services market estimates and forecast, by BFSI, 2017 - 2030 (USD Million)
  • Table 30 Bot Services market estimates and forecast, by retail & e-commerce, 2017 - 2030 (USD Million)
  • Table 31 Bot Services market estimates and forecast, by healthcare, 2017 - 2030 (USD Million)
  • Table 32 Bot Services market estimates and forecast, by media & entertainment, 2017 - 2030 (USD Million)
  • Table 33 Bot Services market estimates and forecast, by travel & hospitality, 2017 - 2030 (USD Million)
  • Table 34 Bot Services market estimates and forecast, by IT & telecom, 2017 - 2030 (USD Million)
  • Table 35 Bot Services market estimates and forecast, by government, 2017 - 2030 (USD Million)
  • Table 36 Bot Services market estimates and forecast, by others, 2017 - 2030 (USD Million)
  • Table 37 North America Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 38 North America Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 39 North America Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 40 North America Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 41 North America Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 42 North America Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 43 North America Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 44 North America Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 45 U.S. Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 46 U.S. Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 47 U.S. Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 48 U.S. Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 49 U.S. Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 50 U.S. Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 51 U.S. Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 52 U.S. Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 53 Canada Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 54 Canada Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 55 Canada Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 56 Canada Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 57 Canada Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 58 Canada Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 59 Canada Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 60 Canada Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 61 Mexico Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 62 Mexico Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 63 Mexico Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 64 Mexico Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 65 Mexico Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 66 Mexico Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 67 Mexico Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 68 Europe Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 69 Europe Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 70 Europe Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 71 Europe Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 72 Europe Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 73 Europe Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 74 Europe Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 75 Europe Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 76 UK Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 77 UK Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 78 UK Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 79 UK Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 80 UK Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 81 UK Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 82 UK Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 83 UK Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 84 Germany Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 85 Germany Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 86 Germany Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 87 Germany Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 88 Germany Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 89 Germany Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 90 Germany Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 91 Germany Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 92 France Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 93 France Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 94 France Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 95 France Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 96 France Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 97 France Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 98 France Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 99 France Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 100 Asia Pacific Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 101 Asia Pacific Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 102 Asia Pacific Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 103 Asia Pacific Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 104 Asia Pacific Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 105 Asia Pacific Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 106 Asia Pacific Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 107 Asia Pacific Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 108 China Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 109 China Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 110 China Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 111 China Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 112 China Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 113 China Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 114 China Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 115 China Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 116 Japan Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 117 Japan Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 118 Japan Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 119 Japan Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 120 Japan Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 121 Japan Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 122 Japan Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 123 Japan Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 124 India Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 125 India Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 126 India Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 127 India Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 128 India Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 129 India Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 130 India Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 131 India Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 132 Australia Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 133 Australia Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 134 Australia Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 135 Australia Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 136 Australia Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 137 Australia Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 138 Australia Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 139 Australia Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 140 South Korea Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 141 South Korea Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 142 South Korea Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 143 South Korea Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 144 South Korea Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 145 South Korea Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 146 South Korea Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 147 South Korea Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 148 Latin America Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 149 Latin America Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 150 Latin America Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 151 Latin America Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 152 Latin America Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 153 Latin America Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 154 Latin America Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 155 Latin America Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 156 Brazil Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 157 Brazil Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 158 Brazil Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 159 Brazil Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 160 Brazil Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 161 Brazil Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 162 Brazil Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 163 Brazil Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 164 Middle East & Africa Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 165 Middle East & Africa Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 166 Middle East & Africa Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 167 Middle East & Africa Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 168 Middle East & Africa Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 169 Middle East & Africa Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 170 Middle East & Africa Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 171 Middle East & Africa Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 172 UAE Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 173 UAE Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 174 UAE Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 175 UAE Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 176 UAE Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 177 UAE Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 178 UAE Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 179 UAE Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 180 South Africa Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 181 South Africa Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 182 South Africa Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 183 South Africa Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 184 South Africa Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 185 South Africa Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 186 South Africa Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 187 South Africa Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)
  • Table 188 KSA Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Table 189 KSA Bot Services market estimates and forecast, by service type, 2017 - 2030 (USD Million)
  • Table 190 KSA Bot Services market estimates and forecast, by organization size, 2017 - 2030 (USD Million)
  • Table 191 KSA Bot Services market estimates and forecast, by mode, 2017 - 2030 (USD Million)
  • Table 192 KSA Bot Services market estimates and forecast, by interaction type, 2017 - 2030 (USD Million)
  • Table 193 KSA Bot Services market estimates and forecast, by application, 2017 - 2030 (USD Million)
  • Table 194 KSA Bot Services market estimates and forecast, by deployment, 2017 - 2030 (USD Million)
  • Table 195 KSA Bot Services market estimates and forecast, by vertical, 2017 - 2030 (USD Million)

List of Figures

  • Fig. 1 Bot Services Market Segmentation
  • Fig. 2 Technology landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/2)
  • Fig. 9 Segment Snapshot (2/2)
  • Fig. 10 Competitive Landscape Snapshot
  • Fig. 11 Bot Services- Market Size and Growth Prospects (USD Million)
  • Fig. 12 Bot Services Market: Industry Value Chain Analysis
  • Fig. 13 Bot Services Market: Market Dynamics
  • Fig. 14 Bot Services Market: PORTER's Analysis
  • Fig. 15 Bot Services Market: PESTEL Analysis
  • Fig. 16 Bot Services Market Share by Service Type, 2023 & 2030 (USD Million)
  • Fig. 17 Bot Services Market, by Service Type: Market Share, 2023 & 2030
  • Fig. 18 Framework Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 19 Platform Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 20 Bot Services Market Share by Mode, 2023 & 2030 (USD Million)
  • Fig. 21 Bot Services Market, by Mode: Market Share, 2023 & 2030
  • Fig. 22 Website Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 23 Contact Centers Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 24 Social Media Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 25 Mobile Applications Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 26 Bot Services Market Share by Interaction Type, 2023 & 2030 (USD Million)
  • Fig. 27 Bot Services Market, by Interaction Type: Market Share, 2023 & 2030
  • Fig. 28 Text & Rich Media Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 29 Audio Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 30 Video Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 31 Bot Services Market Share by Application, 2023 & 2030 (USD Million)
  • Fig. 32 Bot Services Market, by Application: Market Share, 2023 & 2030
  • Fig. 33 Customer Engagement & Retention Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 34 Workforce Management Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 35 Agent Performance Management Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 36 Content Management Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 37 Others Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 38 Bot Services Market Share by Deployment, 2023 & 2030 (USD Million)
  • Fig. 39 Bot Services Market, by Deployment: Market Share, 2023 & 2030
  • Fig. 40 On-premises Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 41 Cloud Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 42 Bot Services Market Share by Organization Size, 2023 & 2030 (USD Million)
  • Fig. 43 Bot Services Market, by Organization Size: Market Share, 2023 & 2030
  • Fig. 44 Large Enterprises Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 45 SMEs Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 46 Bot Services Market Share by Vertical, 2023 & 2030 (USD Million)
  • Fig. 47 Bot Services Market, by Vertical: Market Share, 2023 & 2030
  • Fig. 48 BFSI Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 49 Retail & E-commerce Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 50 Healthcare Market Estimates & Forecasts, 2017 - 2030 (Revenue, USD Million)
  • Fig. 51 Media & Entertainment Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 52 Travel & Hospitality Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 53 IT & Telecom Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 54 Government Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 55 Others Market Estimates & Forecasts, 2017 - 2030 (USD Million)
  • Fig. 56 Bot Services Market Revenue, by Region, 2023 & 2030, (USD Million)
  • Fig. 57 Regional Marketplace: Key Takeaways
  • Fig. 58 Regional Marketplace: Key Takeaways
  • Fig. 59 North America Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 60 US Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 61 Canada Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 62 Mexico Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 63 Europe Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 64 UK Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 65 Germany Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 66 France Bot Services Market Estimates and Forecasts, (2017 - 2030 (USD Million)
  • Fig. 67 Asia Pacific Bot Services Market Estimates and Forecast, 2017 - 2030 (USD Million)
  • Fig. 68 China Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 69 Japan Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 70 India Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 71 Australia Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 72 South Korea Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 73 Latin America Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 74 Brazil Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 75 MEA Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 76 UAE Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 77 South Africa Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 78 KSA Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
  • Fig. 79 Key Company Categorization
  • Fig. 80 Company Market Positioning
  • Fig. 81 Key Company Market Share Analysis, 2024
  • Fig. 82 Strategic Framework
目次
Product Code: GVR-4-68040-591-1

Bot Services Market Size & Trends:

The global bot services market size was estimated at USD 3.15 billion in 2024 and is expected to grow at a CAGR of 34.7% from 2025 to 2030. Organizations increasingly deploy chatbots and virtual assistants to reduce operational costs, handle customer inquiries, and streamline processes like claims and order management.

The widespread adoption of cloud-based bot platforms contributes to market scale by offering scalability, flexibility, and ease of deployment without heavy infrastructure investments. Large enterprises, with significant budgets and complex operational needs, drive much of the current market demand by integrating bots across customer service, HR, and IT operations. These factors collectively establish bot services as essential tools for improving efficiency and customer experience.

Moreover, market growth is supported by advancements in artificial intelligence, natural language processing, and machine learning, which enhance bot capabilities such as understanding user intent, sentiment analysis, and personalized interactions. The expansion of multi-channel integration enables bots to engage users seamlessly across websites, mobile apps, social media, and voice assistants, meeting customers where they are most active. Increasing smartphone penetration and social media usage stimulate the demand for mobile and messaging bots. In addition, rising interest in AI-driven self-learning chatbots and behavioral analytics supports more intelligent and adaptive bot services, broadening their application across sectors.

Future expansion depends on evolving regulatory frameworks emphasizing data privacy and secure identity verification, which encourage the adoption of compliant bot solutions. The growing need for 24/7 customer engagement, especially in digital-first industries, reinforces the importance of bots in delivering timely support and personalized experiences. Emerging use cases in agent performance management, internal process automation, and integration with Internet of Things (IoT) devices open new avenues for bot services. Continuous innovation in AI and cloud technologies, combined with increasing investments by key market players, sustains the market's upward trajectory and integration into diverse business operations.

Global Bot Services Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2017 to 2030. For this study, Grand View Research has segmented the global bot services market report based on service type, mode, interaction type, application, deployment, organization size, vertical, and region.

  • Service Type Outlook (Revenue, USD Million, 2017 - 2030)
  • Framework
  • Platform
  • Mode Outlook (Revenue, USD Million, 2017 - 2030)
  • Website
  • Contact Centers
  • Social Media
  • Mobile Applications
  • Interaction Type Outlook (Revenue, USD Million, 2017 - 2030)
  • Text & Rich Media
  • Audio
  • Video
  • Application Outlook (Revenue, USD Million, 2017 - 2030)
  • Customer Engagement & Retention
  • Workforce Management
  • Agent Performance Management
  • Content Management
  • Others
  • Deployment Outlook (Revenue, USD Million, 2017 - 2030)
  • On-premises
  • Cloud
  • Organization Size Outlook (Revenue, USD Million, 2017 - 2030)
  • Large Enterprises
  • SMEs
  • Vertical Outlook (Revenue, USD Million, 2017 - 2030)
  • BFSI
  • Retail & E-commerce
  • Healthcare
  • Media & Entertainment
  • Travel & Hospitality
  • IT & Telecom
  • Government
  • Others
  • Regional Outlook (Revenue, USD Million, 2017 - 2030)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
  • Latin America
    • Brazil
  • Middle East and Africa (MEA)
    • UAE
    • KSA
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Bot Services Market Variables, Trends, & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Market Size and Growth Prospects (USD Million)
  • 3.3. Industry Value Chain Analysis
  • 3.4. Market Dynamics
  • 3.5. Market Dynamics
    • 3.5.1. Market Drivers Analysis
    • 3.5.2. Market Restraints Analysis
    • 3.5.3. Industry Opportunities
    • 3.5.4. Industry Challenges
  • 3.6. Bot Services Market Analysis Tools
    • 3.6.1. Porter's Analysis
      • 3.6.1.1. Bargaining power of the suppliers
      • 3.6.1.2. Bargaining power of the buyers
      • 3.6.1.3. Threats of substitution
      • 3.6.1.4. Threats from new entrants
      • 3.6.1.5. Competitive rivalry
    • 3.6.2. PESTEL Analysis
      • 3.6.2.1. Political landscape
      • 3.6.2.2. Economic and Social landscape
      • 3.6.2.3. Technological landscape
      • 3.6.2.4. Environmental landscape
      • 3.6.2.5. Legal landscape

Chapter 4. Bot Services Market: Service Type Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Bot Services Market: Service Type Movement Analysis, 2023 & 2030 (USD Million)
  • 4.3. Framework
    • 4.3.1. Framework Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 4.4. Platform
    • 4.4.1. Platform Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 5. Bot Services Market: Mode Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Bot Services Market: Mode Movement Analysis, 2023 & 2030 (USD Million)
  • 5.3. Website
    • 5.3.1. Website Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.4. Contact Centers
    • 5.4.1. Contact Centers Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.5. Social Media
    • 5.5.1. Social Media Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 5.6. Mobile Applications
    • 5.6.1. Mobile Applications Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 6. Bot Services Market: Interaction Type Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Bot Services Market: Interaction Type Movement Analysis, 2023 & 2030 (USD Million)
  • 6.3. Text & Rich Media
    • 6.3.1. Text & Rich Media Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.4. Audio
    • 6.4.1. Audio Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 6.5. Video
    • 6.5.1. Video Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 7. Bot Services Market: Application Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Bot Services Market: Application Movement Analysis, 2023 & 2030 (USD Million)
  • 7.3. Customer Engagement & Retention
    • 7.3.1. Customer Engagement & Retention Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.4. Workforce Management
    • 7.4.1. Workforce Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.5. Agent Performance Management
    • 7.5.1. Agent Performance Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.6. Content Management
    • 7.6.1. Content Management Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 7.7. Others
    • 7.7.1. Others Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 8. Bot Services Market: Deployment Estimates & Trend Analysis

  • 8.1. Segment Dashboard
  • 8.2. Bot Services Market: Deployment Movement Analysis, 2023 & 2030 (USD Million)
  • 8.3. On-premises
    • 8.3.1. On-premises Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 8.4. Cloud
    • 8.4.1. Cloud Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 9. Bot Services Market: Organization Size Estimates & Trend Analysis

  • 9.1. Segment Dashboard
  • 9.2. Bot Services Market: Organization Size Movement Analysis, 2023 & 2030 (USD Million)
  • 9.3. Large Enterprises
    • 9.3.1. Large Enterprises Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 9.4. SMEs
    • 9.4.1. SMEs Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 10. Bot Services Market: Vertical Estimates & Trend Analysis

  • 10.1. Segment Dashboard
  • 10.2. Bot Services Market: Vertical Movement Analysis, 2023 & 2030 (USD Million)
  • 10.3. BFSI
    • 10.3.1. BFSI Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.4. Retail & E-commerce
    • 10.4.1. Retail & E-commerce Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.5. Healthcare
    • 10.5.1. Healthcare Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.6. Media & Entertainment
    • 10.6.1. Media & Entertainment Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.7. Travel & Hospitality
    • 10.7.1. Travel & Hospitality Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.8. IT & Telecom
    • 10.8.1. IT & Telecom Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.9. Government
    • 10.9.1. Government Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)
  • 10.10. Others
    • 10.10.1. Others Market Revenue Estimates and Forecasts, 2017 - 2030 (USD Million)

Chapter 11. Bot Services Market: Regional Estimates & Trend Analysis

  • 11.1. Bot Services Market Share, By Region, 2023 & 2030 USD Million
  • 11.2. North America
    • 11.2.1. North America Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.2.2. North America Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.2.3. North America Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.2.4. North America Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.2.5. North America Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.2.6. North America Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.2.7. North America Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.2.8. North America Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.2.9. U.S.
      • 11.2.9.1. U.S. Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.2.9.2. U.S. Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.2.9.3. U.S. Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.2.9.4. U.S. Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.2.9.5. U.S. Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.2.9.6. U.S. Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.2.9.7. U.S. Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.2.9.8. U.S. Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.2.10. Canada
      • 11.2.10.1. Canada Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.2.10.2. Canada Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.2.10.3. Canada Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.2.10.4. Canada Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.2.10.5. Canada Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.2.10.6. Canada Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.2.10.7. Canada Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.2.10.8. Canada Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.2.11. Mexico
      • 11.2.11.1. Mexico Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.2.11.2. Mexico Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.2.11.3. Mexico Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.2.11.4. Mexico Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.2.11.5. Mexico Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.2.11.6. Mexico Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.2.11.7. Mexico Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.2.11.8. Mexico Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.3. Europe
    • 11.3.1. Europe Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.3.2. Europe Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.3.3. Europe Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.3.4. Europe Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.3.5. Europe Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.3.6. Europe Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.3.7. Europe Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.3.8. Europe Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.3.9. UK
      • 11.3.9.1. UK Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.3.9.2. UK Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.3.9.3. UK Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.3.9.4. UK Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.3.9.5. UK Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.3.9.6. UK Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.3.9.7. UK Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.3.9.8. UK Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.3.10. Germany
      • 11.3.10.1. Germany Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.3.10.2. Germany Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.3.10.3. Germany Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.3.10.4. Germany Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.3.10.5. Germany Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.3.10.6. Germany Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.3.10.7. Germany Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.3.10.8. Germany Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.3.11. France
      • 11.3.11.1. France Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.3.11.2. France Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.3.11.3. France Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.3.11.4. France Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.3.11.5. France Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.3.11.6. France Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.3.11.7. France Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.3.11.8. France Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.4. Asia Pacific
    • 11.4.1. Asia Pacific Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.4.2. Asia Pacific Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.4.3. Asia Pacific Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.4.4. Asia Pacific Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.4.5. Asia Pacific Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.4.6. Asia Pacific Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.4.7. Asia Pacific Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.4.8. Asia Pacific Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.9. China
      • 11.4.9.1. China Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.9.2. China Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.9.3. China Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.9.4. China Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.9.5. China Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.9.6. China Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.9.7. China Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.9.8. China Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.10. Japan
      • 11.4.10.1. Japan Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.10.2. Japan Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.10.3. Japan Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.10.4. Japan Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.10.5. Japan Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.10.6. Japan Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.10.7. Japan Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.10.8. Japan Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.11. India
      • 11.4.11.1. India Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.11.2. India Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.11.3. India Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.11.4. India Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.11.5. India Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.11.6. India Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.11.7. India Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.11.8. India Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.12. Australia
      • 11.4.12.1. Australia Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.12.2. Australia Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.12.3. Australia Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.12.4. Australia Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.12.5. Australia Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.12.6. Australia Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.12.7. Australia Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.12.8. Australia Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.4.13. South Korea
      • 11.4.13.1. South Korea Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.4.13.2. South Korea Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.4.13.3. South Korea Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.4.13.4. South Korea Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.4.13.5. South Korea Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.4.13.6. South Korea Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.4.13.7. South Korea Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.4.13.8. South Korea Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.5. Latin America
    • 11.5.1. Latin America Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.5.2. Latin America Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.5.3. Latin America Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.5.4. Latin America Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.5.5. Latin America Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.5.6. Latin America Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.5.7. Latin America Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.5.8. Latin America Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.5.9. Brazil
      • 11.5.9.1. Brazil Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.5.9.2. Brazil Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.5.9.3. Brazil Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.5.9.4. Brazil Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.5.9.5. Brazil Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.5.9.6. Brazil Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.5.9.7. Brazil Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.5.9.8. Brazil Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
  • 11.6. Middle East and Africa
    • 11.6.1. Middle East and Africa Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
    • 11.6.2. Middle East and Africa Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
    • 11.6.3. Middle East and Africa Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
    • 11.6.4. Middle East and Africa Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
    • 11.6.5. Middle East and Africa Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
    • 11.6.6. Middle East and Africa Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
    • 11.6.7. Middle East and Africa Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
    • 11.6.8. Middle East and Africa Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.6.9. UAE
      • 11.6.9.1. UAE Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.6.9.2. UAE Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.6.9.3. UAE Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.6.9.4. UAE Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.6.9.5. UAE Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.6.9.6. UAE Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.6.9.7. UAE Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.6.9.8. UAE Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.6.10. South Africa
      • 11.6.10.1. South Africa Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.6.10.2. South Africa Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.6.10.3. South Africa Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.6.10.4. South Africa Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.6.10.5. South Africa Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.6.10.6. South Africa Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.6.10.7. South Africa Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.6.10.8. South Africa Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)
    • 11.6.11. KSA
      • 11.6.11.1. KSA Bot Services Market Estimates and Forecasts, 2017 - 2030 (USD Million)
      • 11.6.11.2. KSA Bot Services Market Estimates and Forecasts, by Service Type, 2017 - 2030 (USD Million)
      • 11.6.11.3. KSA Bot Services Market Estimates and Forecasts, by Mode, 2017 - 2030 (USD Million)
      • 11.6.11.4. KSA Bot Services Market Estimates and Forecasts, by Interaction Type, 2017 - 2030 (USD Million)
      • 11.6.11.5. KSA Bot Services Market Estimates and Forecasts, by Organization Size, 2017 - 2030 (USD Million)
      • 11.6.11.6. KSA Bot Services Market Estimates and Forecasts, by Application, 2017 - 2030 (USD Million)
      • 11.6.11.7. KSA Bot Services Market Estimates and Forecasts, by Deployment, 2017 - 2030 (USD Million)
      • 11.6.11.8. KSA Bot Services Market Estimates and Forecasts, by Vertical, 2017 - 2030 (USD Million)