マネージドサービスの市場規模、シェア、動向分析レポート：ソリューション別、マネージド情報サービス別、展開別、企業規模別、最終用途別、地域別、セグメント予測、2025年～2030年

マネージドサービス市場の成長と動向：

Grand View Research, Inc.の最新調査によると、世界のマネージドサービス市場規模は2030年までに7,310億8,000万米ドルに達すると予測されています。

同市場は2025年から2030年にかけてCAGR 14.1％で成長すると予測されています。ダイナミックなビジネス環境のニーズに効率的に対応する利益率の強化や、業務効率の改善も市場の成長に寄与すると予想されます。また、IT運用経費の大幅削減や組織効率の向上など、マネージドサービスの導入に伴うメリットも市場成長の原動力になると予測されます。

マネージドサービスは、ITインフラを常に最適な効率で稼働させるとともに、ビジネス・オペレーションを自動化することで、社内の経常的なIT支出を削減するのに役立ちます。これにより、企業は特に収益強化や収益性向上といった事業目標を効果的に達成できるようになります。こうした取り組みはまた、専門家主導のアーキテクチャ設計レビュー、公共部門、政府機関など、さまざまなエンドユーザーが独自のデジタルトランスフォーメーションに取り組み、クラウドの導入を加速するのにも役立ちます。

例えば、2023年7月、データプラットフォームの開発元であるMongoDB, Inc.は、政府機関や公共部門組織がエンドユーザーにより良いサービスを提供する最新のデータ駆動型アプリケーションを開発できるようにするイニシアチブ、MongoDB Atlas for the public sectorをMongoDB.local for governmentソリューションプラットフォームで発表しました。この新しいイニシアチブの一環として、公共部門の組織は、カスタマイズされた技術パートナーシップ、専門家主導のアーキテクチャ設計レビュー、カスタマイズされた技術トレーニングを提供するための特定のデータにアクセスすることができます。

COVID-19の大流行により、いくつかの企業が課題に直面しましたが、マネージドサービス・プロバイダー（MSP）も例外ではありませんでした。コロナウィルスの影響により各国でロックダウンが実施される中、世界各地の組織が業務効率を確保するためにマネージドサービスを選択しました。パンデミックの間、新たな自動化構想に対する組織の支出は徐々に減速しました。

マネージドサービス市場レポート・ハイライト

• マネージドデータセンター分野がマネージドサービス市場を独占し、2024年の売上高シェアは16.0%を超えました。
• ビジネスプロセスアウトソーシング（BPO）分野は、2024年に40.0%超の最大売上シェアを占めました。
• 展開別では、オンプレミスセグメンテーションが2024年に51.0％を超える最大の売上シェアを占め、マネージドサービス市場を牽引しました。
• 大企業向けセグメントは2024年に60.0%超の最大売上シェアで市場をリードしました。世界の動向とビジネスの多様化がこの傾向に寄与しています。
• BFSIセグメントが2024年に19.0%超の最大収益シェアで市場をリード。金融サービスにおけるデータ分析とAIの利用の増加が、マネージドサービスへの依存度を高めています。
• 北米が2024年の収益シェアで33.0%を超え、マネージドサービス業界を支配しました。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 マネージドサービス市場の変数、動向、範囲

• 市場系統の見通し
• 市場力学
  • 市場促進要因分析
  • 市場抑制要因分析
  • 業界の課題
• マネージドサービス市場分析ツール
  • 業界分析- ポーターのファイブフォース分析
  • PESTEL分析

第4章 マネージドサービス市場のソリューションの展望

• マネージドサービス市場：ソリューション分析と市場シェア別、2024年と2030年
• マネージドデータセンター
• マネージドネットワーク
• マネージドモビリティ
• マネージドバックアップとリカバリー
• マネージドコミュニケーション
• マネージド情報
• マネージドセキュリティ

第5章 マネージドサービス市場のマネージド情報サービスの展望

• マネージドサービス市場：マネージド情報サービス分析と市場シェア別、2024年と2030年
• ビジネスプロセスアウトソーシング（BPO）
• ビジネスサポートシステム
• プロジェクトとポートフォリオ管理
• その他

第6章 マネージドサービス市場の展開の展望

• マネージドサービス市場：展開分析と市場シェア別、2024年と2030年
• ホスト
• オンプレミス

第7章 マネージドサービス市場の企業規模の展望

• マネージドサービス市場：企業規模別分析と市場シェア、2024年と2030年
• 大企業
• 中小企業

第8章 マネージドサービス市場の最終用途の展望

• マネージドサービス市場：最終用途分析と市場シェア別、2024年と2030年
• BFSI
• 政府
• ヘルスケア
• IT・通信
• 製造業
• メディア＆エンターテインメント
• 小売り
• その他

第9章 マネージドサービス市場：地域の推定・動向分析

• マネージドサービス市場シェア（地域別、2024年および2030年）
• 北米
  • 米国
  • カナダ
  • メキシコ
• 欧州
  • 英国
  • ドイツ
  • フランス
• アジア太平洋
  • 中国
  • 日本
  • オーストラリア
  • 韓国
• ラテンアメリカ
  • ブラジル
• 中東およびアフリカ
  • アラブ首長国連邦
  • サウジアラビア
  • 南アフリカ

第10章 競合情勢

• 企業分類
• 企業の市場ポジショニング
• 企業ヒートマップ分析
• 企業プロファイル/上場企業
  • Accenture plc
  • Atera Networks Ltd.
  • ARYAKA NETWORKS, INC.
  • AT&T Inc.
  • BMC Software, Inc.
  • Broadcom
  • Cisco Systems, Inc.
  • DXC Technology Company
  • Fujitsu
  • HCL Technologies Limited
  • HP Development Company, LP
  • IBM Corporation
  • Lenovo
  • ScalePad Software Inc.
  • Telefonaktiebolaget LM Ericsson

List of Tables

• Table 1 Global managed services market size estimates & forecasts 2018 - 2030 (USD Billion)
• Table 2 Global managed services market, by region 2018 - 2030 (USD Billion)
• Table 3 Global managed services market, by solution 2018 - 2030 (USD Billion)
• Table 4 Global managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 5 Global managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 6 Global managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 7 Global managed services market, by end use 2018 - 2030 (USD Billion)
• Table 8 Managed data center managed services market, by region 2018 - 2030 (USD Billion)
• Table 9 Managed network services market, by region 2018 - 2030 (USD Billion)
• Table 10 Managed mobility services market, by region 2018 - 2030 (USD Billion)
• Table 11 Managed infrastructure services market, by region 2018 - 2030 (USD Billion)
• Table 12 Managed backup and recovery services market, by region 2018 - 2030 (USD Billion)
• Table 13 Managed communication services market, by region 2018 - 2030 (USD Billion)
• Table 14 Managed information services market, by region 2018 - 2030 (USD Billion)
• Table 15 Managed security services market, by region 2018 - 2030 (USD Billion)
• Table 16 Managed business process outsourcing (BPO) managed services market, by region 2018 - 2030 (USD Billion)
• Table 17 Managed business support systems services market, by region 2018 - 2030 (USD Billion)
• Table 18 Managed project & portfolio management managed services market, by region 2018 - 2030 (USD Billion)
• Table 19 Others managed security market, by region 2018 - 2030 (USD Billion)
• Table 20 Managed project & portfolio management managed services market, by region 2018 - 2030 (USD Billion)
• Table 21 Others managed security market, by region 2018 - 2030 (USD Billion)
• Table 22 On-premise managed services market, by region 2018 - 2030 (USD Billion)
• Table 23 Hosted managed services market, by region 2018 - 2030 (USD Billion)
• Table 24 BFSI managed services market, by region 2018 - 2030 (USD Billion)
• Table 25 Government managed services market, by region 2018 - 2030 (USD Billion)
• Table 26 Healthcare managed services market, by region 2018 - 2030 (USD Billion)
• Table 27 IT & telecommunication managed services market, by region 2018 - 2030 (USD Billion)
• Table 28 Manufacturing managed services market, by region 2018 - 2030 (USD Billion)
• Table 29 IT & telecommunication managed services market, by region 2018 - 2030 (USD Billion)
• Table 30 Media & entertainment managed services market, by region 2018 - 2030 (USD Billion)
• Table 31 Retail managed services market, by region 2018 - 2030 (USD Billion)
• Table 32 Others managed services market, by region 2018 - 2030 (USD Billion)
• Table 33 North America managed services market, by solution 2018 - 2030 (USD Billion)
• Table 34 North America managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 35 North America managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 36 North America managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 37 North America managed services market, by end use 2018 - 2030 (USD Billion)
• Table 38 U.S. managed services market, by solution 2018 - 2030 (USD Billion)
• Table 39 U.S. managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 40 U.S. managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 41 U.S. managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 42 U.S. managed services market, by end use 2018 - 2030 (USD Billion)
• Table 43 Canada managed services market, by solution 2018 - 2030 (USD Billion)
• Table 44 Canada managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 45 Canada managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 46 Canada managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 47 Canada managed services market, by end use 2018 - 2030 (USD Billion)
• Table 48 Mexico managed services market, by solution 2018 - 2030 (USD Billion)
• Table 49 Mexico managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 50 Mexico managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 51 Mexico managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 52 Mexico managed services market, by end use 2018 - 2030 (USD Billion)
• Table 53 Europe managed services market, by solution 2018 - 2030 (USD Billion)
• Table 54 Europe managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 55 Europe managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 56 Europe managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 57 Europe managed services market, by end use 2018 - 2030 (USD Billion)
• Table 58 U.K. managed services market, by solution 2018 - 2030 (USD Billion)
• Table 59 U.K. managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 60 U.K. managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 61 U.K. managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 62 U.K. managed services market, by end use 2018 - 2030 (USD Billion)
• Table 63 Germany managed services market, by solution 2018 - 2030 (USD Billion)
• Table 64 Germany managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 65 Germany managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 66 Germany managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 67 Germany managed services market, by end use 2018 - 2030 (USD Billion)
• Table 68 France managed services market, by solution 2018 - 2030 (USD Billion)
• Table 69 France managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 70 France managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 71 France managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 72 France managed services market, by end use 2018 - 2030 (USD Billion)
• Table 73 Asia Pacific managed services market, by solution 2018 - 2030 (USD Billion)
• Table 74 Asia Pacific managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 75 Asia Pacific managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 76 Asia Pacific managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 77 Asia Pacific managed services market, by end use 2018 - 2030 (USD Billion)
• Table 78 China managed services market, by solution 2018 - 2030 (USD Billion)
• Table 79 China managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 80 China managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 81 China managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 82 China managed services market, by end use 2018 - 2030 (USD Billion)
• Table 83 India managed services market, by solution 2018 - 2030 (USD Billion)
• Table 84 India managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 85 India managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 86 India managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 87 India managed services market, by end use 2018 - 2030 (USD Billion)
• Table 88 Japan managed services market, by solution 2018 - 2030 (USD Billion)
• Table 89 Japan managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 90 Japan managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 91 Japan managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 92 Japan managed services market, by end use 2018 - 2030 (USD Billion)
• Table 93 Australia managed services market, by solution 2018 - 2030 (USD Billion)
• Table 94 Australia managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 95 Australia managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 96 Australia managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 97 Australia managed services market, by end use 2018 - 2030 (USD Billion)
• Table 98 South Korea managed services market, by solution 2018 - 2030 (USD Billion)
• Table 99 South Korea managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 100 South Korea managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 101 South Korea managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 102 South Korea managed services market, by end use 2018 - 2030 (USD Billion)
• Table 103 Latin America managed services market, by solution 2018 - 2030 (USD Billion)
• Table 104 Latin America managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 105 Latin America managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 106 Latin America managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 107 Latin America managed services market, by end use 2018 - 2030 (USD Billion)
• Table 108 Brazil managed services market, by solution 2018 - 2030 (USD Billion)
• Table 109 Brazil managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 110 Brazil managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 111 Brazil managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 112 Brazil managed services market, by end use 2018 - 2030 (USD Billion)
• Table 113 MEA managed services market, by solution 2018 - 2030 (USD Billion)
• Table 114 MEA managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 115 MEA managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 116 MEA managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 117 MEA managed services market, by end use 2018 - 2030 (USD Billion)
• Table 118 UAE managed services market, by solution 2018 - 2030 (USD Billion)
• Table 119 UAE managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 120 UAE managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 121 UAE managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 122 UAE managed services market, by end use 2018 - 2030 (USD Billion)
• Table 123 Saudi Arabia managed services market, by solution 2018 - 2030 (USD Billion)
• Table 124 Saudi Arabia managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 125 Saudi Arabia managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 126 Saudi Arabia managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 127 Saudi Arabia managed services market, by end use 2018 - 2030 (USD Billion)
• Table 128 South Africa managed services market, by solution 2018 - 2030 (USD Billion)
• Table 129 South Africa managed services market, by managed information service (MIS) 2018 - 2030 (USD Billion)
• Table 130 South Africa managed services market, by deployment 2018 - 2030 (USD Billion)
• Table 131 South Africa managed services market, by enterprise size 2018 - 2030 (USD Billion)
• Table 132 South Africa managed services market, by end use 2018 - 2030 (USD Billion)

List of Figures

• Fig. 1 Managed services market segmentation
• Fig. 2 Information procurement
• Fig. 3 Data analysis models
• Fig. 4 Market formulation and validation
• Fig. 5 Data validating & publishing
• Fig. 6 Market snapshot
• Fig. 7 Segment snapshot, by solution
• Fig. 8 Segment snapshot, by deployment
• Fig. 9 Segment snapshot, by enterprise size
• Fig. 10 Segment snapshot by end use
• Fig. 11 Competitive landscape snapshot
• Fig. 12 Managed services market value, 2018 - 2030 (USD Billion)
• Fig. 13 Managed services market - Industry value chain analysis
• Fig. 14 Managed services market - Market trends
• Fig. 15 Managed services market: Porter's analysis
• Fig. 16 Managed services market: PESTEL analysis
• Fig. 17 Managed services market, by solution: Key takeaways
• Fig. 18 Managed services market, by solution: Market share, 2024 & 2030
• Fig. 19 Managed data center services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 20 Managed network services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 21 Managed mobility services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 22 Managed infrastructure services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 23 Managed backup and recovery services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 24 Managed communication services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 25 Managed information services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 26 Managed security services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 27 Managed services market, by managed information service (MIS): Key takeaways
• Fig. 28 Managed services market, by managed information service (MIS): Market share, 2024 & 2030
• Fig. 29 Business process outsourcing (BPO) managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 30 Business support systems managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 31 Project & portfolio management managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 32 Others managed information services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 33 Managed services market, by deployment: Key takeaways
• Fig. 34 Managed services market, by deployment: Market share, 2024 & 2030
• Fig. 35 Hosted managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 36 On-premise managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 37 Managed services market, by enterprise size: Key takeaways
• Fig. 38 Managed services market, by enterprise size: Market share, 2024 & 2030
• Fig. 39 Large enterprises managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 40 Small & medium enterprises (SMEs) managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 41 Managed services market, by end use: Key takeaways
• Fig. 42 Managed services market, by end use: Market share, 2024 & 2030
• Fig. 43 BFSI managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 44 Government managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 45 Healthcare managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 46 IT & telecommunication managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 47 Manufacturing managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 48 Media & entertainment managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 49 Retail managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 50 Others managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 51 Global managed services market revenue, by region, 2024 & 2030 (USD Billion)
• Fig. 52 North America managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 53 U.S. managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 54 Canada managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 55 Mexico managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 56 Europe managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 57 U.K. managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 58 Germany managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 59 France managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 60 Asia Pacific managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 61 China managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 62 India managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 63 Japan managed services Market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 64 Australia managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 65 South Korea managed services Market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 66 Latin America managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 67 Brazil managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 68 Middle East & Africa managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 69 UAE managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 70 Saudi Arabia managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 71 South Africa managed services market estimates & forecasts, 2018 - 2030 (USD Billion)
• Fig. 72 Key company categorization
• Fig. 73 Managed services market - Key company market share analysis, 2024
• Fig. 74 Strategic framework

Managed Services Market Growth & Trends:

The global managed services market size is projected to reach USD 731.08 billion by 2030, according to a new study conducted by Grand View Research, Inc. The market is anticipated to grow at a CAGR of 14.1% from 2025 to 2030. Strengthening profit margins, which cater efficiently to the needs of dynamic business environments, and improvements in operational efficiency are also expected to contribute to the growth of the market. Benefits associated with managed services implementation, such as a significant reduction in IT operational expenses and increased organizational efficiency, are also anticipated to drive market growth.

Managed services help reduce recurring in-house IT expenditures by ensuring the IT infrastructure is running at optimal efficiency at all times while also automating business operations. This subsequently allows organizations to effectively achieve their business objectives, especially pertaining to strengthening the bottom line and increasing profitability. These initiatives also help various end-users, such as expert-led architectural design reviews, public sector, and government organizations to address unique digital transformation and accelerate cloud adoption.

For instance, in July 2023, MongoDB, Inc., a developer of the data platform, announced MongoDB Atlas for the public sector, an initiative that enables government agencies and public sector organizations to develop modern, data-driven applications that better serve end-users at MongoDB.local for government solutions platform. As part of the new initiative, public sector organizations can access tailored technology partnerships, expert-led architectural design reviews, and specific data to provide tailored technology training.

Several businesses encountered challenges due to the COVID-19 pandemic, and managed services providers (MSPs) were no exception. Organizations globally opted for managed services to ensure operational efficiency amid lockdowns being implemented across various nations due to coronavirus. Organizational spending on new automation initiatives gradually slowed down during the pandemic.

Managed Services Market Report Highlights:

• The managed data center segment dominated the market for managed services and accounted for a revenue share of over 16.0% in 2024.
• The business process outsourcing (BPO) segment accounted for the largest revenue share of over 40.0% in 2024.
• Based on deployment, the on-premise segment led the managed services market with the largest revenue share of over 51.0% in 2024.
• The large enterprise segment led the market with the largest revenue share of over 60.0% in 2024. Global expansion and business diversification are contributing to this trend.
• The BFSI segment led the market with the largest revenue share of over 19.0% in 2024. The increasing use of data analytics and AI in financial services is boosting reliance on managed services.
• North America dominated the managed services industry with a revenue share of over 33.0% in 2024.

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation and Scope
• 1.2. Research Methodology
  • 1.2.1. Information Procurement
• 1.3. Information or Data Analysis
• 1.4. Methodology
• 1.5. Research Scope and Assumptions
• 1.6. Market Formulation & Validation
• 1.7. Country Based Segment Share Calculation
• 1.8. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Managed Services Market Variables, Trends, & Scope

• 3.1. Market Lineage Outlook
• 3.2. Market Dynamics
  • 3.2.1. Market Driver Analysis
  • 3.2.2. Market Restraint Analysis
  • 3.2.3. Industry Challenge
• 3.3. Managed Services Market Analysis Tools
  • 3.3.1. Industry Analysis - Porter's
    • 3.3.1.1. Bargaining power of the suppliers
    • 3.3.1.2. Bargaining power of the buyers
    • 3.3.1.3. Threats of substitution
    • 3.3.1.4. Threats from new entrants
    • 3.3.1.5. Competitive rivalry
  • 3.3.2. PESTEL Analysis
    • 3.3.2.1. Political landscape
    • 3.3.2.2. Economic landscape
    • 3.3.2.3. Social landscape
    • 3.3.2.4. Technological landscape
    • 3.3.2.5. Environmental landscape
    • 3.3.2.6. Legal landscape

Chapter 4. Managed Services Market Solution Outlook

• 4.1. Managed Services Market, By Solution Analysis & Market Share, 2024 & 2030
• 4.2. Managed Data Center
  • 4.2.1. Managed data center market estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.3. Managed Network
  • 4.3.1. Managed network market estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.4. Managed Mobility
  • 4.4.1. Managed mobility market estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.5. Managed Backup and Recovery
  • 4.5.1. Managed backup and recovery market estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.6. Managed Communication
  • 4.6.1. Managed Communication market estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.7. Managed Information
  • 4.7.1. Managed information market estimates and forecasts, 2018 - 2030 (USD Billion)
• 4.8. Managed Security
  • 4.8.1. Managed security market estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Managed Services Market Managed Information Service Outlook

• 5.1. Managed Services Market, By Managed Information Service Analysis & Market Share, 2024 & 2030
• 5.2. Business Process Outsourcing (BPO)
  • 5.2.1. Business process outsourcing (BPO) market estimates and forecasts, 2018 - 2030 (USD Billion)
• 5.3. Business Support Systems
  • 5.3.1. Business support systems market estimates and forecasts, 2018 - 2030 (USD Billion)
• 5.4. Project & Portfolio Management
  • 5.4.1. Project & portfolio management market estimates and forecasts, 2018 - 2030 (USD Billion)
• 5.5. Others
  • 5.5.1. Others market estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Managed Services Market Deployment Outlook

• 6.1. Managed Services Market, By Deployment Analysis & Market Share, 2024 & 2030
• 6.2. Hosted
  • 6.2.1. Hosted market estimates and forecasts, 2018 - 2030 (USD Billion)
• 6.3. On-Premise
  • 6.3.1. On-Premise market estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Managed Services Market Enterprise Size Outlook

• 7.1. Managed Services Market, By Enterprise Size Analysis & Market Share, 2024 & 2030
• 7.2. Large Enterprises
  • 7.2.1. Large enterprises market estimates and forecasts, 2018 - 2030 (USD Billion)
• 7.3. Small & Medium Enterprises (SMEs)
  • 7.3.1. Small & medium enterprises (SMEs) market estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Managed Services Market End Use Outlook

• 8.1. Managed Services Market, By End Use Analysis & Market Share, 2024 & 2030
• 8.2. BFSI
  • 8.2.1. BFSI market estimates and forecasts, 2018 - 2030 (USD Billion)
• 8.3. Government
  • 8.3.1. Government market estimates and forecasts, 2018 - 2030 (USD Billion)
• 8.4. Healthcare
  • 8.4.1. Healthcare market estimates and forecasts, 2018 - 2030 (USD Billion)
• 8.5. IT & Telecommunication
  • 8.5.1. IT & telecommunication market estimates and forecasts, 2018 - 2030 (USD Billion)
• 8.6. Manufacturing
  • 8.6.1. Manufacturing market estimates and forecasts, 2018 - 2030 (USD Billion)
• 8.7. Media & Entertainment
  • 8.7.1. Media & entertainment market estimates and forecasts, 2018 - 2030 (USD Billion)
• 8.8. Retail
  • 8.8.1. Retail market estimates and forecasts, 2018 - 2030 (USD Billion)
• 8.9. Others
  • 8.9.1. Others market estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 9. Managed Services Market: Regional Estimates & Trend Analysis

• 9.1. Managed Services Market Share, By Region, 2024 & 2030 (USD Billion)
• 9.2. North America
  • 9.2.1. North America Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.2.2. U.S.
    • 9.2.2.1. U.S. Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.2.3. Canada
    • 9.2.3.1. Canada Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.2.4. Mexico
    • 9.2.4.1. Mexico Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 9.3. Europe
  • 9.3.1. Europe Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.3.2. U.K.
    • 9.3.2.1. U.K. Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.3.3. Germany
    • 9.3.3.1. Germany Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.3.4. France
    • 9.3.4.1. France Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 9.4. Asia Pacific
  • 9.4.1. Asia Pacific Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.4.2. China
    • 9.4.2.1. China Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.4.3. Japan
    • 9.4.3.1. Japan Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.4.4. Australia
    • 9.4.4.1. Australia Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.4.5. South Korea
    • 9.4.5.1. South Korea Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 9.5. Latin America
  • 9.5.1. Latin America Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.5.2. Brazil
    • 9.5.2.1. Brazil Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
• 9.6. Middle East and Africa
  • 9.6.1. Middle East and Africa Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.6.2. UAE
    • 9.6.2.1. UAE Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.6.3. Saudi Arabia
    • 9.6.3.1. Saudi Arabia Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 9.6.4. South Africa
    • 9.6.4.1. South Africa Managed Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 10. Competitive Landscape

• 10.1. Company Categorization
• 10.2. Company Market Positioning
• 10.3. Company Heat Map Analysis
• 10.4. Company Profiles/Listing
  • 10.4.1. Accenture plc
    • 10.4.1.1. Participant's Overview
    • 10.4.1.2. Financial Performance
    • 10.4.1.3. Product Benchmarking
    • 10.4.1.4. Strategic Initiatives
  • 10.4.2. Atera Networks Ltd.
    • 10.4.2.1. Participant's Overview
    • 10.4.2.2. Financial Performance
    • 10.4.2.3. Product Benchmarking
    • 10.4.2.4. Strategic Initiatives
  • 10.4.3. ARYAKA NETWORKS, INC.
    • 10.4.3.1. Participant's Overview
    • 10.4.3.2. Financial Performance
    • 10.4.3.3. Product Benchmarking
    • 10.4.3.4. Strategic Initiatives
  • 10.4.4. AT&T Inc.
    • 10.4.4.1. Participant's Overview
    • 10.4.4.2. Financial Performance
    • 10.4.4.3. Product Benchmarking
    • 10.4.4.4. Strategic Initiatives
  • 10.4.5. BMC Software, Inc.
    • 10.4.5.1. Participant's Overview
    • 10.4.5.2. Financial Performance
    • 10.4.5.3. Product Benchmarking
    • 10.4.5.4. Strategic Initiatives
  • 10.4.6. Broadcom
    • 10.4.6.1. Participant's Overview
    • 10.4.6.2. Financial Performance
    • 10.4.6.3. Product Benchmarking
    • 10.4.6.4. Strategic Initiatives
  • 10.4.7. Cisco Systems, Inc.
    • 10.4.7.1. Participant's Overview
    • 10.4.7.2. Financial Performance
    • 10.4.7.3. Product Benchmarking
    • 10.4.7.4. Strategic Initiatives
  • 10.4.8. DXC Technology Company
    • 10.4.8.1. Participant's Overview
    • 10.4.8.2. Financial Performance
    • 10.4.8.3. Product Benchmarking
    • 10.4.8.4. Strategic Initiatives
  • 10.4.9. Fujitsu
    • 10.4.9.1. Participant's Overview
    • 10.4.9.2. Financial Performance
    • 10.4.9.3. Product Benchmarking
    • 10.4.9.4. Strategic Initiatives
  • 10.4.10. HCL Technologies Limited
    • 10.4.10.1. Participant's Overview
    • 10.4.10.2. Financial Performance
    • 10.4.10.3. Product Benchmarking
    • 10.4.10.4. Strategic Initiatives
  • 10.4.11. HP Development Company, L.P.
    • 10.4.11.1. Participant's Overview
    • 10.4.11.2. Financial Performance
    • 10.4.11.3. Product Benchmarking
    • 10.4.11.4. Strategic Initiatives
  • 10.4.12. IBM Corporation
    • 10.4.12.1. Participant's Overview
    • 10.4.12.2. Financial Performance
    • 10.4.12.3. Product Benchmarking
    • 10.4.12.4. Strategic Initiatives
  • 10.4.13. Lenovo
    • 10.4.13.1. Participant's Overview
    • 10.4.13.2. Financial Performance
    • 10.4.13.3. Product Benchmarking
    • 10.4.13.4. Strategic Initiatives
  • 10.4.14. ScalePad Software Inc.
    • 10.4.14.1. Participant's Overview
    • 10.4.14.2. Financial Performance
    • 10.4.14.3. Product Benchmarking
    • 10.4.14.4. Strategic Initiatives
  • 10.4.15. Telefonaktiebolaget LM Ericsson
    • 10.4.15.1. Participant's Overview
    • 10.4.15.2. Financial Performance
    • 10.4.15.3. Product Benchmarking
    • 10.4.15.4. Strategic Initiatives