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プレディクティブダイヤラーソフトウェア市場規模、シェア、動向分析レポート：コンポーネント別、展開別、企業規模別、最終用途別、地域別、セグメント予測、2025年～2030年

Predictive Dialer Software Market Size, Share & Trends Analysis Report By Component (Software, Services), By Deployment (Cloud, On-premises), By Enterprise Size, By End Use, By Region, And Segment Forecasts, 2025 - 2030

出版日
ページ情報
英文 150 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=144.06円
プレディクティブダイヤラーソフトウェア市場規模、シェア、動向分析レポート：コンポーネント別、展開別、企業規模別、最終用途別、地域別、セグメント予測、2025年～2030年
出版日: 2024年11月25日
発行: Grand View Research
ページ情報: 英文 150 Pages
納期: 2～10営業日
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  • 概要
  • 図表
  • 目次
概要

プレディクティブダイヤラーソフトウェア市場の成長と動向

Grand View Research, Inc.の最新レポートによると、プレディクティブダイヤラーソフトウェアの世界市場規模は2030年までに255億2,000万米ドルに達する見込みです。

2025～2030年のCAGRは42.3%で拡大する見込みです。プレディクティブダイヤラーソフトウェアは、統計的アルゴリズムを使用してコンタクトセンターエージェントの稼働率を予測し、電話に応答するまでの通常時間を推定します。そして、これら2つの要素を考慮して、ダイヤルレートを調整します。

企業は、多数の顧客に自動的にアプローチするために、プレディクティブダイヤラーシステムを広く採用しています。さらに、プレディクティブダイヤラーは、電話番号一覧からダイヤルし、切断された電話番号、ボイスメールメッセージ、話し中の信号、応答していない番号を検出することができます。このようなシステムにより、企業はサービスの問題や緊急事態について顧客に最新情報を提供できる可能性があります。

世界中の数多くの企業がプレディクティブダイヤラーソフトウェアを採用し、自動ダイヤラー技術を活用して顧客とリアルタイムで接続しています。このソフトウェアにより、コンタクトセンターのエージェントは、販売ベンチマークとノルマに従って通話レートを効率的に調整することができます。また、このソフトウェアにより、エージェントは、次のコールに関連する貴重な顧客情報にアクセスすることができます。

プレディクティブダイヤラーソフトウェアは、コンタクトセンターのエージェントが大量のコールを効果的に処理することを可能にします。このソフトウェアは、少ない労働力でエージェントの効率と生産性を向上させる上でもビジネスに役立ちます。COVID-19の発生は、企業がパンデミックの中で限られた労働力で働くことを好むため、プレディクティブダイヤラーソフトウェアの需要を促進すると予想されます。

プレディクティブダイヤラーソフトウェア市場レポートハイライト

  • コンポーネント別では、ソフトウェアセグメントが予測期間中も市場を独占し続けると予測されます。エージェントが混在したコールを処理し、アウトバウンドコールとインバウンドコールの両方に対処するのを支援するソフトウェアの機能は、企業がより高い顧客満足度を提供するためにソフトウェアを採用するよう促しています。
  • クラウドベースのプレディクティブダイヤラーソフトウェアは、音声ブロードキャストとライブコール転送に関連するプロセスで企業を支援します。主要機能には、ボイスメール検出、同時通話、キャンペーン分析、テキスト音声変換などがあります。
  • 企業規模の観点から、中小企業には効率的な通信システムが必要です。プレディクティブダイヤラーシステムは、ビジネスニーズに応じて効率的に電話を自動ダイヤルできるため、中小企業に適しています。
  • 最終用途別では、政府機関は、プレディクティブダイヤラーシステムが手頃な価格で、デスクトップに簡単にインストールでき、追加のハードウェアを必要としないため、広く採用されています。その結果、小規模な政府機関でも、市民や職員と効果的にコミュニケーションをとるためにこれらのシステムを採用しています。
  • 中国やインドなどの新興国では最新技術の採用が続いており、アジア太平洋の市場に成長機会をもたらすと期待されています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 プレディクティブダイヤラーソフトウェア市場の変数、動向、範囲

  • 市場系統の展望
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 産業の課題
  • プレディクティブダイヤラーソフトウェア市場分析ツール
    • 産業分析-ポーターのファイブフォース分析
    • PESTEL分析

第4章 プレディクティブダイヤラーソフトウェア市場：コンポーネントの展望の推定と予測

  • プレディクティブダイヤラーソフトウェア市場シェア（コンポーネント別）、2024年と2030年
  • ソフトウェア
  • サービス
    • 統合と展開
    • サポートとメンテナンス
    • トレーニングとコンサルティング
    • マネージドサービス

第5章 プレディクティブダイヤラーソフトウェア市場：展開の展望の推定と予測

  • プレディクティブダイヤラーソフトウェアの市場シェア（展開別）、2024年と2030年
  • クラウド
  • オンプレミス

第6章 プレディクティブダイヤラーソフトウェア市場：企業規模の展望の推定と予測

  • プレディクティブダイヤラーソフトウェアの市場シェア（企業規模別）、2024年と2030年
  • 大企業
    • 大企業におけるプレディクティブダイヤラーソフトウェア市場の推定と予測、2018～2030年
  • 中小企業
    • 中小企業におけるプレディクティブダイヤラーソフトウェア市場の推定と予測、2018～2030年

第7章 プレディクティブダイヤラーソフトウェア市場：最終用途の展望の推定と予測

  • プレディクティブダイヤラーソフトウェアの市場シェア（最終用途別）、2024年と2030年
  • BFSI
    • BFSIにおけるプレディクティブダイヤラーソフトウェア市場の推定と予測、2018～2030年
  • 政府
    • 政府におけるプレディクティブダイヤラーソフトウェア市場の推定と予測、2018～2030年
  • 医療
    • 医療におけるプレディクティブダイヤラーソフトウェア市場の推定と予測、2018～2030年
  • ITと通信
    • ITと通信におけるプレディクティブダイヤラーソフトウェア市場の推定と予測、2018～2030年
  • その他
    • その他におけるプレディクティブダイヤラーソフトウェア市場の推定と予測、2018～2030年

第8章 プレディクティブダイヤラーソフトウェアの地域展望の推定と予測

  • 地域スナップショット
  • プレディクティブダイヤラーソフトウェア市場：地域変動分析、2024年と2030年
  • 北米
    • 北米のプレディクティブダイヤラーソフトウェア市場推定・予測、2018～2030年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 欧州のプレディクティブダイヤラーソフトウェア市場推定・予測、2018～2030年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • アジア太平洋のプレディクティブダイヤラーソフトウェア市場推定・予測、2018～2030年
    • 中国
    • インド
    • 日本
    • オーストラリア
    • 韓国
  • ラテンアメリカ
    • ラテンアメリカのプレディクティブダイヤラーソフトウェア市場推定・予測、2018～2030年
    • ブラジル
  • 中東・アフリカ
    • 中東・アフリカのプレディクティブダイヤラーソフトウェア市場推定・予測、2018～2030年
    • サウジアラビア王国
    • アラブ首長国連邦
    • 南アフリカ

第9章 競合情勢

  • 企業分類
  • 企業の市場ポジショニング
  • 企業ヒートマップ分析
  • 企業プロファイル/上場企業
    • agilecrm.com
    • DialedIn
    • Convoso
    • Five9, Inc.
    • N内燃機関
    • PhoneBurner
    • RingCentral, Inc.
    • Star2Billing SL
    • VanillaSoft
    • Ytel Inc.
図表

List of Tables

  • Table 1 Predictive dialer software market: Key market driver analysis
  • Table 2 Predictive dialer software market: Key market restraint analysis
  • Table 3 Global predictive dialer software market, by region, 2018 - 2030 (USD Million)
  • Table 4 Global predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 5 Global predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 6 Global predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 7 Global predictive dialer software Market, by end use, 2018 - 2030 (USD Million)
  • Table 8 North America predictive dialer software market, by region, 2018 - 2030 (USD Million)
  • Table 9 North America predictive dialer software market, by component, 2018 - 2030 (USD million)
  • Table 10 North America predictive dialer software market, by deployment, 2018 - 2030 (USD million)
  • Table 11 North America predictive dialer software market, by enterprise size, 2018 - 2030 (USD million)
  • Table 12 North America predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 13 U.S. predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 14 U.S. predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 15 U.S. predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 16 U.S. predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 17 Canada predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 18 Canada predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 19 Canada predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 20 Canada predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 21 Mexico predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 22 Mexico predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 23 Mexico predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 24 Mexico predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 25 Europe predictive dialer software market, by region, 2018 - 2030 (USD Million)
  • Table 26 Europe predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 27 Europe predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 28 Europe predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 29 Europe predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 30 U.K. predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 31 U.K. predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 32 U.K. predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 33 U.K. predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 34 Germany predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 35 Germany predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 36 Germany predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 37 Germany predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 38 France predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 39 France predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 40 France predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 41 France predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 42 Asia Pacific predictive dialer software market, by region, 2018 - 2030 (USD Million)
  • Table 43 Asia Pacific predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 44 Asia Pacific predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 45 Asia Pacific predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 46 Asia Pacific predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 47 China predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 48 China predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 49 China predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 50 China predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 51 Japan predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 52 Japan predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 53 Japan predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 54 Japan predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 55 India predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 56 India predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 57 India predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 58 India predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 59 Australia predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 60 Australia predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 61 Australia predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 62 Australia predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 63 South Korea predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 64 South Korea predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 65 South Korea predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 66 South Korea predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 67 Latin America predictive dialer software market, by region, 2018 - 2030 (USD Million)
  • Table 68 Latin America predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 69 Latin America predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 70 Latin America predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 71 Latin America predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 72 Brazil predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 73 Brazil predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 74 Brazil predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 75 Brazil predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 76 MEA predictive dialer software market, by region, 2018 - 2030 (USD Million)
  • Table 77 MEA predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 78 MEA predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 79 MEA predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 80 MEA predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 81 Kingdom of Saudi Arabia predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 82 Kingdom of Saudi Arabia predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 83 Kingdom of Saudi Arabia predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 84 Kingdom of Saudi Arabia predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 85 UAE predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 86 UAE predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 87 UAE predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 88 UAE predictive dialer software market, by end use, 2018 - 2030 (USD Million)
  • Table 89 South Africa predictive dialer software market, by component, 2018 - 2030 (USD Million)
  • Table 90 South Africa predictive dialer software market, by deployment, 2018 - 2030 (USD Million)
  • Table 91 South Africa predictive dialer software market, by enterprise size, 2018 - 2030 (USD Million)
  • Table 92 South Africa predictive dialer software market, by end use, 2018 - 2030 (USD Million)

List of Figures

  • Fig. 1 Predictive dialer software market segmentation
  • Fig. 2 Market research process
  • Fig. 3 Information procurement
  • Fig. 4 Primary research pattern
  • Fig. 5 Market research approaches
  • Fig. 6 Value chain-based sizing & forecasting
  • Fig. 7 Parent market analysis
  • Fig. 8 Market formulation & validation
  • Fig. 9 Predictive dialer software market snapshot
  • Fig. 10 Predictive dialer software market segment snapshot
  • Fig. 11 Predictive dialer software market competitive landscape snapshot
  • Fig. 12 Market research process
  • Fig. 13 Market driver relevance analysis (Current & future impact)
  • Fig. 14 Market restraint relevance analysis (Current & future impact)
  • Fig. 15 Predictive dialer software market: Component outlook key takeaways (USD Million)
  • Fig. 16 Predictive dialer software market: Component movement analysis, 2024 & 2030 (USD Million)
  • Fig. 17 Software market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 18 Services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 19 Integration & deployment services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 20 Support & maintenance services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 21 Training & consulting services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 22 Managed services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 23 Predictive dialer software market: Deployment outlook key takeaways (USD Million)
  • Fig. 24 Predictive dialer software market: Deployment y movement analysis, 2024 & 2030 (USD Million)
  • Fig. 25 On-premise market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 26 Cloud market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 27 Predictive dialer software market: Enterprise size outlook key takeaways (USD Million)
  • Fig. 28 Predictive dialer software market: Enterprise size movement analysis, 2024 & 2030 (USD Million)
  • Fig. 29 Large enterprises market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 30 Small & medium enterprises market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 31 Predictive dialer software market: End use outlook key takeaways (USD Million)
  • Fig. 32 Predictive dialer software market: End use movement analysis, 2024 & 2030 (USD Million)
  • Fig. 33 BFSI market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 34 Government market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 35 Healthcare market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 36 IT & telecom market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 37 Others market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 38 Predictive dialer software market: Region outlook, 2024 & 2030 (USD Million)
  • Fig. 39 North America predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 40 U.S. predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 41 Canada predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 42 Mexico predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 43 Europe predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 44 Germany predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 45 U.K. predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 46 France predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 47 Asia Pacific predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 48 China predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 49 Japan predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 50 India predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 51 Australia predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 52 South Korea predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 53 Latin America predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 54 Brazil predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 55 MEA predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 56 Kingdom of Saudi Arabia predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 57 UAE predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 58 South Africa predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 59 Strategy framework
  • Fig. 60 Company categorization
目次
Product Code: GVR-4-68039-279-7

Predictive Dialer Software Market Growth & Trends:

The global predictive dialer software market size is expected to reach USD 25.52 billion by 2030, according to a new report by Grand View Research, Inc. It is expected to expand at a CAGR of 42.3% from 2025 to 2030. Predictive dialer software uses statistical algorithms to predict the availability of contact center agents and estimates the normal time for phone calls to be answered. The dialing rate is then adjusted accordingly considering these two factors.

Businesses are widely adopting predictive dialer systems to reach out to a large number of customers automatically. Furthermore, predictive dialer dials from a list of phone numbers and can detect disconnected phone numbers, voicemail messages, busy signals, and unanswered numbers. Such a system potentially allows companies to keep their customers updated about a service issue or emergency.

Numerous businesses across the globe are adopting predictive dialer software to leverage automated dialer technology to connect with their customers in real-time. The software allows contact center agents to adjust the calling rate efficiently according to the sales benchmarks and quotas. The software also allows agents to access valuable customer information related to the next call in the lineup.

Predictive dialer software can allow contact center agents to effectively handle high call volumes. The software can also help businesses in improving agent efficiency and productivity with a lesser workforce. The outbreak of COVID-19 is anticipated to drive the demand for predictive dialer software as companies prefer working with a limited workforce amid the pandemic.

Predictive Dialer Software Market Report Highlights:

  • By component, the software segment is expected to continue dominating the market over the forecast period. The capability of the software to help agents in handling blended calls and deal with both outbound and inbound calls prompts businesses to adopt the software to deliver higher customer satisfaction.
  • On the basis of deployment, cloud-based predictive dialer software assists businesses with the processes related to voice broadcasting and live call transfer. Its key features include voicemail detection, concurrent calling, campaign analytics, and text-to-speech conversion.
  • In terms of enterprise size, small and medium enterprises need efficient communication systems, which can potentially boost their business. Predictive dialer systems are suitable for small and medium enterprises as they can autodial call efficiently as per the business needs.
  • Based on end use, government agencies are widely adopting predictive dialer systems as they are affordable, can be easily installed on a desktop, and require no additional hardware. As a result, even smaller government organizations are adopting these systems to effectively communicate with citizens and staff.
  • Continued adoption of the latest technologies in emerging economies, such as China and India, is expected to create growth opportunities for the market in Asia Pacific.

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation & Scope
  • 1.2. Market Definition
  • 1.3. Information Procurement
    • 1.3.1. Purchased Database
    • 1.3.2. GVR's Internal Database
    • 1.3.3. Secondary Sources & Third-Party Perspectives
    • 1.3.4. Primary Research
  • 1.4. Information Analysis
    • 1.4.1. Data Analysis Models
  • 1.5. Market Formulation & Data Visualization
  • 1.6. Data Validation & Publishing

Chapter 2. Executive Summary

  • 2.1. Market Insights
  • 2.2. Segmental Outlook
  • 2.3. Competitive Outlook

Chapter 3. Predictive Dialer Software Market Variables, Trends & Scope

  • 3.1. Market Lineage Outlook
  • 3.2. Market Dynamics
    • 3.2.1. Market Driver Analysis
    • 3.2.2. Market Restraint Analysis
    • 3.2.3. Industry Challenge
  • 3.3. Predictive Dialer Software Market Analysis Tools
    • 3.3.1. Industry Analysis - Porter's
      • 3.3.1.1. Bargaining power of the suppliers
      • 3.3.1.2. Bargaining power of the buyers
      • 3.3.1.3. Threats of substitution
      • 3.3.1.4. Threats from new entrants
      • 3.3.1.5. Competitive rivalry
    • 3.3.2. PESTEL Analysis
      • 3.3.2.1. Political landscape
      • 3.3.2.2. Economic and social landscape
      • 3.3.2.3. Technological landscape

Chapter 4. Predictive Dialer Software Market: Component Outlook Estimates & Forecasts

  • 4.1. Predictive Dialer Software Market Share by Component, 2024 & 2030 (USD Million)
  • 4.2. Software
    • 4.2.1. Predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • 4.3. Services
    • 4.3.1. Predictive dialer software services market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.3.2. Integration & Deployment
      • 4.3.2.1. Predictive dialer software integration & deployment services market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.3.3. Support & Maintenance
      • 4.3.3.1. Predictive dialer software support & maintenance services market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.3.4. Training & Consulting
      • 4.3.4.1. Predictive dialer software training & consulting services market estimates and forecasts, 2018 - 2030 (USD Million)
    • 4.3.5. Managed Services
      • 4.3.5.1. Predictive dialer software managed services market estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 5. Predictive Dialer Software Market: Deployment Outlook Estimates & Forecasts

  • 5.1. Predictive Dialer Software Market Share by Deployment, 2024 & 2030 (USD Million)
  • 5.2. Cloud
    • 5.2.1. Predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)
  • 5.3. On-premise
    • 5.3.1. On-premise predictive dialer software market estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 6. Predictive Dialer Software Market: Enterprise Size Outlook Estimates & Forecasts

  • 6.1. Predictive Dialer Software Market Share by Enterprise Size, 2024 & 2030 (USD Million)
  • 6.2. Large Enterprise
    • 6.2.1. Predictive dialer software market for large enterprise estimates and forecasts, 2018 - 2030 (USD Million)
  • 6.3. Small & Medium Enterprise
    • 6.3.1. Predictive dialer software market for small & medium enterprise estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 7. Predictive Dialer Software Market: End Use Outlook Estimates & Forecasts

  • 7.1. Predictive Dialer Software Market Share by End Use, 2024 & 2030 (USD Million)
  • 7.2. BFSI
    • 7.2.1. Predictive dialer software market in BFSI estimates and forecasts, 2018 - 2030 (USD Million)
  • 7.3. Government
    • 7.3.1. Predictive dialer software market in government estimates and forecasts, 2018 - 2030 (USD Million)
  • 7.4. Healthcare
    • 7.4.1. Predictive dialer software market in healthcare estimates and forecasts, 2018 - 2030 (USD Million)
  • 7.5. IT & Telecom
    • 7.5.1. Predictive dialer software market in IT & telecom estimates and forecasts, 2018 - 2030 (USD Million)
  • 7.6. Others
    • 7.6.1. Predictive dialer software market in others estimates and forecasts, 2018 - 2030 (USD Million)

Chapter 8. Predictive Dialer Software Regional Outlook Estimates & Forecasts

  • 8.1. Regional Snapshot
  • 8.2. Predictive Dialer Software Market: Regional Movement Analysis, 2024 & 2030
  • 8.3. North America
    • 8.3.1. North America Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.2. U.S.
      • 8.3.2.1. U.S. Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.3. Canada
      • 8.3.3.1. Canada Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.4. Mexico
      • 8.3.4.1. Mexico Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4. Europe
    • 8.4.1. Europe Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.2. U.K.
      • 8.4.2.1. U.K. Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.3. Germany
      • 8.4.3.1. Germany Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.4. France
      • 8.4.4.1. France Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.5. Asia Pacific
    • 8.5.1. Asia Pacific Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.2. China
      • 8.5.2.1. China Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.3. India
      • 8.5.3.1. India Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.4. Japan
      • 8.5.4.1. Japan Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.5. Australia
      • 8.5.5.1. Australia Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.6. South Korea
      • 8.5.6.1. South Korea Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.6. Latin America
    • 8.6.1. Latin America Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.2. Brazil
      • 8.6.2.1. Brazil Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.7. MEA
    • 8.7.1. MEA Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.7.2. Kingdom of Saudi Arabia
      • 8.7.2.1. Kingdom of Saudi Arabia Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.7.3. UAE
      • 8.7.3.1. UAE Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.7.4. South Africa
      • 8.7.4.1. South Africa Predictive Dialer Software Market Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 9. Competitive Landscape

  • 9.1. Company Categorization
  • 9.2. Company Market Positioning
  • 9.3. Company Heat Map Analysis
  • 9.4. Company Profiles/Listing
    • 9.4.1. agilecrm.com
      • 9.4.1.1. Participant's overview
      • 9.4.1.2. Financial performance
      • 9.4.1.3. Product benchmarking
      • 9.4.1.4. Strategic initiatives
    • 9.4.2. DialedIn
      • 9.4.2.1. Participant's overview
      • 9.4.2.2. Financial performance
      • 9.4.2.3. Product benchmarking
      • 9.4.2.4. Strategic initiatives
    • 9.4.3. Convoso
      • 9.4.3.1. Participant's overview
      • 9.4.3.2. Financial performance
      • 9.4.3.3. Product benchmarking
      • 9.4.3.4. Strategic initiatives
    • 9.4.4. Five9, Inc.
      • 9.4.4.1. Participant's overview
      • 9.4.4.2. Financial performance
      • 9.4.4.3. Product benchmarking
      • 9.4.4.4. Strategic initiatives
    • 9.4.5. NICE
      • 9.4.5.1. Participant's overview
      • 9.4.5.2. Financial performance
      • 9.4.5.3. Product benchmarking
      • 9.4.5.4. Strategic initiatives
    • 9.4.6. PhoneBurner
      • 9.4.6.1. Participant's overview
      • 9.4.6.2. Financial performance
      • 9.4.6.3. Product benchmarking
      • 9.4.6.4. Strategic initiatives
    • 9.4.7. RingCentral, Inc.
      • 9.4.7.1. Participant's overview
      • 9.4.7.2. Financial performance
      • 9.4.7.3. Product benchmarking
      • 9.4.7.4. Strategic initiatives
    • 9.4.8. Star2Billing S.L.
      • 9.4.8.1. Participant's overview
      • 9.4.8.2. Financial performance
      • 9.4.8.3. Product benchmarking
      • 9.4.8.4. Strategic initiatives
    • 9.4.9. VanillaSoft
      • 9.4.9.1. Participant's overview
      • 9.4.9.2. Financial performance
      • 9.4.9.3. Product benchmarking
      • 9.4.9.4. Strategic initiatives
    • 9.4.10. Ytel Inc.
      • 9.4.10.1. Participant's overview
      • 9.4.10.2. Financial performance
      • 9.4.10.3. Product benchmarking
      • 9.4.10.4. Strategic initiatives