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市場調査レポート
商品コード
1788302

プレディクティブ・ダイヤラー・ソフトウェアの世界市場

Predictive Dialer Software


出版日
ページ情報
英文 166 Pages
納期
即日から翌営業日
適宜更新あり
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=148.66円
プレディクティブ・ダイヤラー・ソフトウェアの世界市場
出版日: 2025年08月12日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 166 Pages
納期: 即日から翌営業日
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  • 目次
概要

プレディクティブ・ダイヤラー・ソフトウェアの世界市場は2030年までに292億米ドルに達する見込み

2024年に35億米ドルと推定されるプレディクティブ・ダイヤラー・ソフトウェアの世界市場は、2024年から2030年にかけてCAGR 42.7%で成長し、2030年には292億米ドルに達すると予測されます。本レポートで分析したセグメントの1つであるプレディクティブ・ダイヤラー・ソフトウェアは、CAGR 45.9%を記録し、分析期間終了時には237億米ドルに達すると予測されます。予測ダイヤラーサービスセグメントの成長率は、分析期間中CAGR 33.0%と推定されます。

米国市場は推定9億820万米ドル、中国はCAGR40.2%で成長予測

米国のプレディクティブ・ダイヤラー・ソフトウェア市場は、2024年に9億820万米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに43億米ドルの市場規模に達すると予測され、分析期間2024-2030年のCAGRは40.2%となります。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ39.2%と36.4%と予測されています。欧州では、ドイツがCAGR 28.7%で成長すると予測されています。

世界のプレディクティブ・ダイヤラー・ソフトウェア市場- 主要動向と促進要因のまとめ

プレディクティブ・ダイヤラー・ソフトウェアはどのようにコールセンターの効率化に革命を起こしているのか?

プレディクティブ・ダイヤラー・ソフトウェアは、コールセンター、テレマーケティング会社、カスタマーサービス業務にとって不可欠なツールとなり、より高い効率性、コールボリュームの増加、リード転換率の向上を可能にしています。従来のダイヤル方法とは異なり、プレディクティブダイヤラーは、AI主導のアルゴリズムを使用して自動的に複数の番号に一度にダイヤルし、応答していない電話、ボイスメール、話し中信号をフィルタリングして、エージェントをライブの回答者のみにつなぎます。この技術により、アイドル時間が大幅に短縮され、エージェントの生産性が最適化されるため、企業はより少ないリソースでより多くの顧客対応を行うことができます。プレディクティブ・ダイヤリングは、営業、債権回収、政治キャンペーン、カスタマーサポートなど、ビジネス成果を上げるために大量の通話が必要とされる分野で広く利用されています。さらに、CRM(顧客関係管理)システムやクラウドベースのプラットフォームとの統合により、プレディクティブダイヤラーの機能が強化され、シームレスなデータ管理、コール分析、リアルタイムのパフォーマンス追跡が可能になりました。企業が自動化と効率化を優先する中、プレディクティブ・ダイヤラー・ソフトウェアはアウトバウンドコール業務を最適化する上で極めて重要な資産となりつつあります。

プレディクティブ・ダイヤラー・ソフトウェアの導入に影響を与えている課題とは?

プレディクティブ・ダイヤラー・ソフトウェアは、その利点にもかかわらず、導入や規制遵守に影響するいくつかの課題に直面しています。特に米国やEUのような消費者保護法が厳しい地域では、法律や規制による制約が大きな懸念事項の一つとなっています。電話消費者保護法(TCPA)のような規制は、自動ダイヤルに厳しいガイドラインを課しており、企業は顧客と接触する前に明確な同意を得る必要があります。さらに、積極的なダイヤル・アルゴリズムによる通話品質や通話切断に対する懸念から、一部の企業は人間が管理するダイヤル・ソリューションを好むようになっています。予測ダイヤラーシステムは大量の顧客情報を保存・処理するため、サイバー攻撃の標的になる可能性があります。さらに、中小企業や新興企業は、特にクラウドベースのコールセンターソリューションをサポートするインフラがない場合、プレディクティブダイヤリングソフトウェアを導入する初期コストに苦労する可能性があります。このような課題に対処するには、コンプライアンス重視のソフトウェア・ソリューションに投資し、セキュリティ・プロトコルを強化し、AI主導のコール管理戦略を導入して、規制要件を満たしながら効率を向上させる必要があります。

AIとクラウド技術はどのようにプレディクティブ・ダイヤラー・ソフトウェアを強化するのか?

AIとクラウドコンピューティングの技術的進歩は、プレディクティブ・ダイヤラー・ソフトウェアをよりインテリジェントにし、スケーラブルにし、現代のビジネスニーズに適応させることで、プレディクティブ・ダイヤラー・ソフトウェアを大きく向上させています。AIを活用した音声分析と自然言語処理(NLP)により、プレディクティブダイヤラーは、コールインタラクションを分析し、顧客の感情を特定し、エージェントにリアルタイムのコーチングを提供することができます。クラウドベースのプレディクティブ・ダイヤラー・ソリューションは、オンプレミスのハードウェアの必要性をなくし、あらゆる規模の企業に柔軟性と費用対効果を提供します。オムニチャネルコミュニケーションプラットフォームの統合もまた、プレディクティブダイヤラーの機能を拡張しており、企業は音声、SMS、電子メール、およびチャットを通じてシームレスに顧客と関わることができます。機械学習アルゴリズムは、通話タイミングと顧客ターゲティング戦略を継続的に改善し、リードのコンバージョン率とエージェントのパフォーマンスを向上させています。さらに、プレディクティブ・ダイヤラー・ソフトウェアはチャットボットやバーチャルアシスタントなどの自動化ツールを取り入れることで、顧客エンゲージメントを強化し、エージェントの作業負担を軽減しています。プレディクティブ・ダイヤラー・ソフトウェアは、このようなイノベーションを継続することで、よりスマートで多機能なアウトバウンドコールマネジメントツールへと進化しています。

プレディクティブ・ダイヤラー・ソフトウェア市場の成長の原動力は?

プレディクティブ・ダイヤラー・ソフトウェア市場の成長は、コールセンターにおける自動化需要の高まり、AIを活用した顧客エンゲージメントツールの進化、クラウドベースのコミュニケーションソリューションへのシフトなど、いくつかの要因によってもたらされています。営業、テレマーケティング、カスタマーサービス業界では、高効率のアウトバウンドコールソリューションに対するニーズが高まっており、プレディクティブダイヤラー技術の採用に拍車をかけています。遠隔地や分散型のコールセンター業務の拡大により、クラウドベースのプレディクティブダイヤリング・プラットフォームに対する需要がさらに加速しており、企業は複数の場所から顧客とのやり取りをシームレスに管理できるようになっています。さらに、データ主導の意思決定が重視されるようになったことで、企業は高度なコール分析やAI主導のリード管理ツールに投資するようになっています。倫理的でコンプライアンスに準拠したテレマーケティングの実践を促進する規制の変更も市場力学を形成しており、コンプライアンス機能を組み込んだ高度なプレディクティブダイヤラー・ソリューションの採用を企業に促しています。企業が顧客エンゲージメント、自動化、業務効率を優先し続ける中、プレディクティブ・ダイヤラー・ソフトウェア市場は持続的な成長を遂げ、アウトバウンドコール管理の未来を変えると予想されます。

セグメント

コンポーネントタイプ(プレディクティブ・ダイヤラー・ソフトウェア、プレディクティブダイヤラーサービス);展開タイプ(クラウド展開、オンプレミス展開);エンドユーザー(IT &テレコムエンドユーザー、BFSIエンドユーザー、官公庁エンドユーザー、ヘルスケアエンドユーザー、その他エンドユーザー)

調査対象企業の例

  • Aircall
  • Bitrix24
  • CallTools
  • CloudTalk
  • Convoso
  • CXone Mpower(NICE Ltd.)
  • DialedIn CCaaS
  • DialerAI
  • Dialpad
  • Five9
  • Genesys Cloud CX
  • Kixie PowerCall
  • LeadsRain
  • Outreach
  • Readymode
  • Ricochet360
  • RingCentral Contact Center
  • Ringover
  • Talkdesk
  • VICIdial

AIインテグレーション

Global Industry Analystsは、有効な専門家コンテンツとAIツールによって、市場情報と競合情報を変革しています。

Global Industry Analystsは、一般的なLLMや業界別SLMのクエリに従う代わりに、ビデオ記録、ブログ、検索エンジン調査、大量の企業、製品/サービス、市場データなど、世界中の専門家から収集したコンテンツのリポジトリを構築しました。

関税影響係数

Global Industry Analystsは、本社の国、製造拠点、輸出入(完成品とOEM)に基づく企業の競争力の変化を予測しています。この複雑で多面的な市場力学は、売上原価(COGS)の増加、収益性の低下、サプライチェーンの再構築など、ミクロおよびマクロの市場力学の中でも特に競合他社に影響を与える見込みです。

目次

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
  • 主要企業
  • 市場動向と促進要因
  • 世界市場の見通し

第3章 市場分析

  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • その他の地域

第4章 競合

目次
Product Code: MCP32674

Global Predictive Dialer Software Market to Reach US$29.2 Billion by 2030

The global market for Predictive Dialer Software estimated at US$3.5 Billion in the year 2024, is expected to reach US$29.2 Billion by 2030, growing at a CAGR of 42.7% over the analysis period 2024-2030. Predictive Dialer Software, one of the segments analyzed in the report, is expected to record a 45.9% CAGR and reach US$23.7 Billion by the end of the analysis period. Growth in the Predictive Dialer Services segment is estimated at 33.0% CAGR over the analysis period.

The U.S. Market is Estimated at US$908.2 Million While China is Forecast to Grow at 40.2% CAGR

The Predictive Dialer Software market in the U.S. is estimated at US$908.2 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$4.3 Billion by the year 2030 trailing a CAGR of 40.2% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 39.2% and 36.4% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 28.7% CAGR.

Global Predictive Dialer Software Market - Key Trends & Drivers Summarized

How Is Predictive Dialer Software Revolutionizing Call Center Efficiency?

Predictive dialer software has become an essential tool for call centers, telemarketing agencies, and customer service operations, enabling higher efficiency, increased call volume, and improved lead conversion rates. Unlike traditional dialing methods, predictive dialers use AI-driven algorithms to automatically dial multiple numbers at once, filtering out unanswered calls, voicemails, and busy signals to connect agents only with live respondents. This technology significantly reduces idle time and optimizes agent productivity, allowing businesses to handle a larger number of customer interactions with fewer resources. Predictive dialing is widely used in sales, debt collection, political campaigns, and customer support, where high call volumes are required to drive business outcomes. Additionally, integration with CRM (Customer Relationship Management) systems and cloud-based platforms has enhanced the functionality of predictive dialers, enabling seamless data management, call analytics, and real-time performance tracking. As businesses prioritize automation and efficiency, predictive dialer software is becoming a crucial asset in optimizing outbound call operations.

What Challenges Are Impacting the Adoption of Predictive Dialer Software?

Despite its benefits, predictive dialer software faces several challenges that affect its adoption and regulatory compliance. One of the major concerns is legal and regulatory restrictions, particularly in regions with strict consumer protection laws such as the United States and the European Union. Regulations such as the Telephone Consumer Protection Act (TCPA) impose strict guidelines on automated dialing, requiring businesses to obtain explicit consent before contacting customers. Additionally, concerns over call quality and dropped calls due to aggressive dialing algorithms have led some businesses to prefer human-managed dialing solutions. Another challenge is the need for robust cybersecurity and data protection measures, as predictive dialer systems store and process large volumes of customer information, making them potential targets for cyberattacks. Furthermore, small businesses and startups may struggle with the initial cost of implementing predictive dialing software, particularly if they lack the infrastructure to support cloud-based call center solutions. Addressing these challenges requires businesses to invest in compliance-focused software solutions, enhance security protocols, and adopt AI-driven call management strategies to improve efficiency while meeting regulatory requirements.

How Are AI and Cloud Technologies Enhancing Predictive Dialer Software?

Technological advancements in AI and cloud computing are driving significant improvements in predictive dialer software, making it more intelligent, scalable, and adaptable to modern business needs. AI-powered speech analytics and natural language processing (NLP) are enabling predictive dialers to analyze call interactions, identify customer sentiment, and provide real-time coaching for agents. Cloud-based predictive dialer solutions are eliminating the need for on-premise hardware, offering greater flexibility and cost-effectiveness for businesses of all sizes. The integration of omnichannel communication platforms is also expanding the capabilities of predictive dialers, allowing businesses to engage customers through voice, SMS, email, and chat seamlessly. Machine learning algorithms are continuously refining call timing and customer targeting strategies, improving lead conversion rates and agent performance. Additionally, predictive dialer software is incorporating automation tools such as chatbots and virtual assistants to enhance customer engagement and reduce agent workload. As these innovations continue, predictive dialer software is evolving into a smarter, more versatile tool for outbound call management.

What Is Driving the Growth of the Predictive Dialer Software Market?

The growth in the predictive dialer software market is driven by several factors, including the increasing demand for automation in call centers, advancements in AI-powered customer engagement tools, and the shift toward cloud-based communication solutions. The rising need for high-efficiency outbound calling solutions in sales, telemarketing, and customer service industries is fueling the adoption of predictive dialer technology. The expansion of remote and distributed call center operations has further accelerated demand for cloud-based predictive dialing platforms, allowing businesses to manage customer interactions seamlessly from multiple locations. Additionally, the growing emphasis on data-driven decision-making is pushing organizations to invest in advanced call analytics and AI-driven lead management tools. Regulatory changes promoting ethical and compliant telemarketing practices are also shaping market dynamics, encouraging businesses to adopt sophisticated predictive dialer solutions with built-in compliance features. As businesses continue to prioritize customer engagement, automation, and operational efficiency, the predictive dialer software market is expected to experience sustained growth, transforming the future of outbound call management.

SCOPE OF STUDY:

The report analyzes the Predictive Dialer Software market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component Type (Predictive Dialer Software, Predictive Dialer Services); Deployment Type (Cloud Deployment, On-Premise Deployment); End-Use (IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use, Other End-Uses)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 34 Featured) -

  • Aircall
  • Bitrix24
  • CallTools
  • CloudTalk
  • Convoso
  • CXone Mpower (NICE Ltd.)
  • DialedIn CCaaS
  • DialerAI
  • Dialpad
  • Five9
  • Genesys Cloud CX
  • Kixie PowerCall
  • LeadsRain
  • Outreach
  • Readymode
  • Ricochet360
  • RingCentral Contact Center
  • Ringover
  • Talkdesk
  • VICIdial

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Tariff Impact on Global Supply Chain Patterns
    • Predictive Dialer Software - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Surge in Outbound Sales Campaigns Across Industries Throws the Spotlight on Predictive Dialing Efficiency
    • Rising Demand for Automation in Call Centers Drives Adoption of Predictive Dialer Solutions
    • Integration of AI and Machine Learning Algorithms Strengthens Business Case for Smart Dialing Optimization
    • Growing Focus on Customer Engagement Metrics Propels Growth in Advanced Call Routing Technologies
    • Expansion of Remote and Hybrid Workforce Models Accelerates Demand for Cloud-Based Dialing Platforms
    • Increased Emphasis on Real-Time Analytics and Performance Monitoring Drives Adoption of Predictive Dialer Dashboards
    • Compliance with Do-Not-Call Regulations and GDPR Creates Challenges and Drives Innovation in Consent Management
    • Rapid Growth in the BPO Sector Expands Addressable Market Opportunity for Scalable Dialer Software
    • Emergence of Omnichannel Contact Strategies Spurs Integration of Predictive Dialers with CRM and CX Platforms
    • Advancements in Natural Language Processing Enhance Post-Call Analytics and Agent Guidance Tools
    • Growing Need for Lead Conversion Optimization Generates Demand for High-Accuracy Contact Prediction Engines
    • Shift Toward Customer-Centric Sales Models Strengthens Relevance of Intelligent Call Prioritization
    • Cost Optimization Initiatives Across Enterprises Drive Uptake of Predictive Dialers as Workforce Multipliers
    • Development of AI-Based Call Disposition and Outcome Prediction Capabilities Enhances System Intelligence
    • Expansion of SaaS-Based Communication Ecosystems Drives Subscription-Based Predictive Dialer Deployments
    • Increasing Use of Speech-to-Text and Sentiment Analysis Tools Spurs Integration with Dialing Software
    • Digital Transformation Initiatives Among SMEs Accelerate Adoption of Low-Cost, Scalable Dialer Solutions
    • Rising Use of Predictive Dialers in Debt Collection, Healthcare, and Insurance Verticals Broadens Market Scope
    • Heightened Need for Agent Productivity and Call Time Efficiency Sustains Growth in Predictive Dialer Investment
    • Convergence of Predictive Dialers with Workflow Automation Platforms Drives Contact Center Modernization
    • Availability of API-Driven Modular Dialer Architectures Expands Customization Opportunities for Enterprises
    • Challenges in Call Drop Rates and Connection Latency Drive Demand for Adaptive Dialing Algorithms
    • Growing Importance of Workforce Management Integration Strengthens Predictive Dialer Position in Unified Communications Platforms
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Predictive Dialer Software Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Predictive Dialer Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Predictive Dialer Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Predictive Dialer Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Predictive Dialer Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Predictive Dialer Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Predictive Dialer Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Cloud Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Cloud Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for On-Premise Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for On-Premise Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for IT & Telecom End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for IT & Telecom End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for BFSI End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for BFSI End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Government End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Government End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 18: World Recent Past, Current & Future Analysis for Healthcare End-Use by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 19: World 6-Year Perspective for Healthcare End-Use by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 21: World 6-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 22: USA Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: USA 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 24: USA Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: USA 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 26: USA Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: USA 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • CANADA
    • TABLE 28: Canada Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Canada 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 30: Canada Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: Canada 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 32: Canada Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Canada 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • JAPAN
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 34: Japan Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 35: Japan 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 36: Japan Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Japan 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 38: Japan Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Japan 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • CHINA
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 40: China Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 41: China 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 42: China Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: China 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 44: China Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: China 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • EUROPE
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 46: Europe Recent Past, Current & Future Analysis for Predictive Dialer Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 47: Europe 6-Year Perspective for Predictive Dialer Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 48: Europe Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Europe 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 50: Europe Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Europe 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 52: Europe Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: Europe 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • FRANCE
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 54: France Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: France 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 56: France Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: France 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 58: France Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: France 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • GERMANY
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 60: Germany Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Germany 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 62: Germany Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Germany 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 64: Germany Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Germany 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • ITALY
    • TABLE 66: Italy Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Italy 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 68: Italy Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 69: Italy 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 70: Italy Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 71: Italy 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • UNITED KINGDOM
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 72: UK Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 73: UK 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 74: UK Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 75: UK 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 76: UK Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 77: UK 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 78: Rest of Europe Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 79: Rest of Europe 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 80: Rest of Europe Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Rest of Europe 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 82: Rest of Europe Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 83: Rest of Europe 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Predictive Dialer Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 84: Asia-Pacific Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 85: Asia-Pacific 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 86: Asia-Pacific Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 87: Asia-Pacific 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 88: Asia-Pacific Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 89: Asia-Pacific 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 90: Rest of World Recent Past, Current & Future Analysis for Predictive Dialer Software by Component Type - Predictive Dialer Software and Predictive Dialer Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 91: Rest of World 6-Year Perspective for Predictive Dialer Software by Component Type - Percentage Breakdown of Value Sales for Predictive Dialer Software and Predictive Dialer Services for the Years 2025 & 2030
    • TABLE 92: Rest of World Recent Past, Current & Future Analysis for Predictive Dialer Software by Deployment Type - Cloud Deployment and On-Premise Deployment - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Rest of World 6-Year Perspective for Predictive Dialer Software by Deployment Type - Percentage Breakdown of Value Sales for Cloud Deployment and On-Premise Deployment for the Years 2025 & 2030
    • TABLE 94: Rest of World Recent Past, Current & Future Analysis for Predictive Dialer Software by End-Use - IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 95: Rest of World 6-Year Perspective for Predictive Dialer Software by End-Use - Percentage Breakdown of Value Sales for IT & Telecom End-Use, BFSI End-Use, Government End-Use, Healthcare End-Use and Other End-Uses for the Years 2025 & 2030

IV. COMPETITION