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オンライン調査ソフトウェアの市場規模、シェア、動向分析レポート：製品別、展開別、企業規模別、用途別、地域別、セグメント予測、2024年～2030年

Online Survey Software Market Size, Share & Trends Analysis Report By Product (Enterprise Grade, Individual Grade), By Deployment, By Enterprise Size, By Application, By Region, And Segment Forecasts, 2024 - 2030

出版日
ページ情報
英文 120 Pages
納期
2～10営業日
カスタマイズ可能
価格
価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=146.99円
オンライン調査ソフトウェアの市場規模、シェア、動向分析レポート：製品別、展開別、企業規模別、用途別、地域別、セグメント予測、2024年～2030年
出版日: 2024年09月26日
発行: Grand View Research
ページ情報: 英文 120 Pages
納期: 2～10営業日
GIIご利用のメリット
  • 全表示
  • 概要
  • 図表
  • 目次
概要

オンライン調査ソフトウェアの市場規模と動向：

オンライン調査ソフトウェアの世界市場規模は2023年に36億1,000万米ドルと推計され、2024年から2030年にかけてCAGR 14.3％で成長すると予測されています。

市場成長の背景には、データ収集や市場調査のためのデジタルツールの採用が増加していることがあります。企業がデータ主導の意思決定を優先する中、オンライン調査ソフトウェアは、顧客インサイト、従業員フィードバック、市場データを収集するための効率的で拡張性のある費用対効果の高い方法を提供します。この需要の急増は、顧客や利害関係者の嗜好を理解することが長期的な成功に不可欠な、小売、ヘルスケア、教育などの分野で特に顕著です。

ビジネスの急速な世界化とeコマースの急増は、オンライン調査ソフトウェア市場の主な成長促進要因です。企業が国境を越えて事業を拡大するにつれ、多様な世界顧客ベースからインサイトを収集するための効率的なツールが必要とされています。オンライン調査ソフトウェアは、企業がさまざまな地域から簡単に調査を実施し、フィードバックを収集できる拡張性のあるソリューションを提供します。この機能は、顧客の嗜好、購買行動、満足度を理解することが競争に勝ち残るための鍵となる、競争の激しい環境で事業を展開するeコマース・プラットフォームにとって特に重要です。

モバイルデバイスの普及も、オンライン調査ソフトウェア市場の成長を促す重要な要因の一つです。現在、世界中で数十億人がスマートフォンやタブレットからインターネットにアクセスしており、企業はこれらのプラットフォームでエンドユーザーにリーチするための調査ツールを必要としています。モバイルフレンドリーなオンライン調査ソフトウェアによって、企業は回答者がどこにいても、その回答者と関わることができ、高い回答率と幅広いリーチを確保することができます。これは、モバイルトラフィックに大きく依存し、顧客からのフィードバックを収集するための機敏でアクセス可能なソリューションを必要とするeコマースビジネスに特に関連しています。

しかし、オンライン調査ソフトウェアが、顧客情報、購入履歴、個人的な嗜好など、膨大な量の機密データを扱うようになるにつれ、データセキュリティは最重要課題となっています。企業は、シームレスなデータ収集を容易にするだけでなく、潜在的な侵害や悪用からデータを保護するソリューションを求めているため、データセキュリティの改善に対する需要の高まりが市場の重要な促進要因となっています。欧州のGDPRやカリフォルニア州のCCPAなど、データプライバシーに関する規制が強化される中、企業は暗号化、データの匿名化、国際標準への準拠など、強固なセキュリティ機能を提供する調査プラットフォームを優先して採用しています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 オンライン調査ソフトウェアの変数、動向、範囲

  • 市場イントロダクション/系統展望
  • 業界バリューチェーン分析
  • 市場力学
    • 市場促進要因分析
    • 市場抑制要因分析
    • 業界の機会
  • サービス分析分析ツール
    • ポーターの分析
    • PESTEL分析

第4章 オンライン調査ソフトウェア：製品の推定・動向分析

  • セグメントダッシュボード
  • オンライン調査ソフトウェア：製品の変動分析、2023年および2030年
  • エンタープライズグレード
    • 市場規模の推定と予測、2018年-2030年
  • 個人グレード
    • 市場規模の推定と予測、2018年-2030年

第5章 オンライン調査ソフトウェア：展開の推定・動向分析

  • セグメントダッシュボード
  • オンライン調査ソフトウェア：展開変動分析、2023年および2030年
  • オンプレミス
    • 市場規模の推定と予測、2018年-2030年
  • クラウド
    • 市場規模の推定と予測、2018年-2030年

第6章 オンライン調査ソフトウェア：企業規模の推定・動向分析

  • セグメントダッシュボード
  • オンライン調査ソフトウェア：企業規模の変動分析、10億米ドル、2023年および2030年
  • 中小企業
    • 市場規模の推定と予測、2018年-2030年
  • 大企業
    • 市場規模の推定と予測、2018年-2030年

第7章 オンライン調査ソフトウェア：用途の推定・動向分析

  • セグメントダッシュボード
  • オンライン調査ソフトウェア：用途変動分析、2023年および2030年
  • 小売り
    • 市場規模の推定と予測、2018年-2030年
  • BFSI
    • 市場規模の推定と予測、2018年-2030年
  • 医療とメディア
    • 市場規模の推定と予測、2018年-2030年
  • 教育と公共部門
    • 市場規模の推定と予測、2018年-2030年
  • 自動車
    • 市場規模の推定と予測、2018年-2030年
  • 航空会社と旅行
    • 市場規模の推定と予測、2018年-2030年
  • その他
    • 市場規模の推定と予測、2018年-2030年

第8章 オンライン調査ソフトウェア市場：地域推定・動向分析

  • オンライン調査ソフトウェアの市場シェア、地域別、2023年および2030年
  • 北米
    • 製品別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • 製品別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 英国
    • ドイツ
    • フランス
  • アジア太平洋
    • 製品別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • 中国
    • インド
    • 日本
    • オーストラリア
    • 韓国
  • ラテンアメリカ
    • 製品別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • ブラジル
  • 中東・アフリカ
    • 製品別、2018年-2030年
    • 展開別、2018年-2030年
    • 企業規模別、2018年-2030年
    • 用途別、2018年-2030年
    • アラブ首長国連邦
    • サウジアラビア
    • 南アフリカ

第9章 競合情勢

  • 主要市場参入企業による最近の動向と影響分析
  • 企業分類
  • 企業の市場シェア分析
  • 企業ヒートマップ分析
  • 戦略マッピング
    • 拡大
    • 合併と買収
    • パートナーシップとコラボレーション
    • 新製品の発売
    • 研究開発
  • 企業プロファイル
    • Alchemer LLC
    • Checkbox Technology Pty Ltd
    • IdWeb Srl
    • LimeSurvey GmbH
    • Medallia Inc.
    • Nicereply
    • Outside Software Inc.
    • Qualtrics
    • QuestionPro Survey Software
    • SurveyMonkey
    • WorkTango
    • Zoho Corporation Pvt. Ltd.
図表

List of Tables

  • Table 1 Online survey software market, 2018 - 2030 (USD Billion)
  • Table 2 Global online survey software market estimates and forecasts by region, 2018 - 2030 (USD Billion)
  • Table 3 Global online survey software market estimates and forecasts by product, 2018 - 2030 (USD Billion)
  • Table 4 Global online survey software market estimates and forecasts by deployment, 2018 - 2030 (USD Billion)
  • Table 5 Global online survey software market estimates and forecasts by enterprise size, 2018 - 2030 (USD Billion)
  • Table 6 Global online survey software market estimates and forecasts by application, 2018 - 2030 (USD Billion)
  • Table 7 Product market by region, 2018 - 2030 (USD Billion)
  • Table 8 Enterprise grade market by region, 2018 - 2030 (USD Billion)
  • Table 9 Individual grade market by region, 2018 - 2030 (USD Billion)
  • Table 10 Deployment market by region, 2018 - 2030 (USD Billion)
  • Table 11 On-premise market by region, 2018 - 2030 (USD Billion)
  • Table 12 Cloud market by region, 2018 - 2030 (USD Billion)
  • Table 13 Enterprise size market by region, 2018 - 2030 (USD Billion)
  • Table 14 SMEs market by region, 2018 - 2030 (USD Billion)
  • Table 15 Large Enterprises market by region, 2018 - 2030 (USD Billion)
  • Table 16 Application market by region, 2018 - 2030 (USD Billion)
  • Table 17 Retail market by region, 2018 - 2030 (USD Billion)
  • Table 18 BFSI market by region, 2018 - 2030 (USD Billion)
  • Table 19 Medical and media market by region, 2018 - 2030 (USD Billion)
  • Table 20 Education and public sector market by region, 2018 - 2030 (USD Billion)
  • Table 21 Automotive market by region, 2018 - 2030 (USD Billion)
  • Table 22 Airline and travel market by region, 2018 - 2030 (USD Billion)
  • Table 23 Other market by region, 2018 - 2030 (USD Billion)
  • Table 24 North America online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 25 North America online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 26 North America online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 27 North America online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 28 U.S. online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 29 U.S. online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 30 U.S. online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 31 U.S. online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 32 Canada online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 33 Canada online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 34 Canada online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 35 Canada online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 36 Mexico online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 37 Mexico online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 38 Mexico online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 39 Mexico online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 40 Europe online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 41 Europe online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 42 Europe online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 43 Europe online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 44 U.K. online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 45 U.K. online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 46 U.K. online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 47 U.K. online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 48 Germany online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 49 Germany online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 50 Germany online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 51 Germany online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 52 France online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 53 France online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 54 France online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 55 France online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 56 Asia Pacific online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 57 Asia Pacific online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 58 Asia Pacific online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 59 Asia Pacific online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 60 China online survey software market, by product, 2018 - 2030 (Revenue,USD Billion)
  • Table 61 China online survey software market, by deployment, 2018 - 2030 (Revenue,USD Billion)
  • Table 62 China online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 63 China online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 64 India management market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 65 India management market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 66 India online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 67 India online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 68 Japan online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 69 Japan online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 70 Japan online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 71 Japan online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 72 Australia online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 73 Australia online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 74 Australia online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 75 Australia online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 76 South Korea online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 77 South Korea online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 78 South Korea online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 79 South Korea online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 80 Latin America online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 81 Latin America online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 82 Latin America online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 83 Latin America online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 84 Brazil online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 85 Brazil online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 86 Brazil online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 87 Brazil online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 88 MEA online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 89 MEA online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 90 MEA online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 91 MEA online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 92 UAE online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 93 UAE online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 94 UAE online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 95 UAE online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 96 Saudi Arabia online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 97 Saudi Arabia online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 98 Saudi Arabia online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 99 Saudi Arabia online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 100 South Africa online survey software market, by product, 2018 - 2030 (Revenue, USD Billion)
  • Table 101 South Africa online survey software market, by deployment, 2018 - 2030 (Revenue, USD Billion)
  • Table 102 South Africa online survey software market, by enterprise size, 2018 - 2030 (Revenue, USD Billion)
  • Table 103 South Africa online survey software market, by application, 2018 - 2030 (Revenue, USD Billion)

List of Figures

  • Fig. 1 Online Survey Software Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/3)
  • Fig. 9 Segment Snapshot (2/3)
  • Fig. 10 Segment Snapshot (3/3)
  • Fig. 11 Competitive Landscape Snapshot
  • Fig. 12 Online Survey Software: Industry Value Chain Analysis
  • Fig. 13 Online Survey Software: Market Dynamics
  • Fig. 14 Online Survey Software: PORTER's Analysis
  • Fig. 15 Online Survey Software: PESTEL Analysis
  • Fig. 16 Online Survey Software Share by Product, 2023 & 2030 (USD Billion)
  • Fig. 17 Online Survey Software, by Product: Market Share, 2023 & 2030
  • Fig. 18 Enterprise Grade Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 19 Individual Grade Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 20 Online Survey Software Share by Deployment, 2023 & 2030 (USD Billion)
  • Fig. 21 Online Survey, by Deployment: Market Share, 2023 & 2030
  • Fig. 22 Android Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 23 On-Premise Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 24 Cloud Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 25 Online Survey Software Share by Enterprise Size, 2023 & 2030 (USD Billion)
  • Fig. 26 Online Survey Software Market, by Enterprise Size: Market Share, 2023 & 2030
  • Fig. 27 SMEs Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 28 Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 29 Online Survey Software Share by Application, 2023 & 2030 (USD Billion)
  • Fig. 30 Online Survey Software, by Application: Market Share, 2023 & 2030
  • Fig. 31 Retail Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 32 BFSI Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 33 Medical and Media Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 34 Education and Public Sector Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 35 Automotive Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 36 Airline and Travel Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 37 Other Mobile Computing Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 38 Regional Market place: Key Takeaways
  • Fig. 39 North America Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 40 U.S. Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 41 Canada Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 42 Mexico Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 43 Europe Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 44 U.K. Online Survey Software Market Estimates and Forecasts, 2018 - 2030,) (USD Billion)
  • Fig. 45 Germany Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 46 France Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 47 Asia Pacific Online Survey Software Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 48 China Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 49 India Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 Japan Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 51 Australia Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 52 South Korea Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 53 Latin America Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 54 Brazil Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 55 MEA Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 56 Saudi Arabia Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 57 UAE Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 58 South Africa Online Survey Software Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 59 Key Company Categorization
  • Fig. 60 Company Market Positioning
  • Fig. 61 Key Company Market Share Analysis, 2023
  • Fig. 62 Strategic Framework
目次
Product Code: GVR-4-68040-470-4

Online Survey Software Market Size & Trends:

The global online survey software market size was estimated at USD 3.61 billion in 2023 and is projected to grow at a CAGR of 14.3% from 2024 to 2030. The market growth is attributed to the increasing adoption of digital tools for data collection and market research. With businesses prioritizing data-driven decision-making, online survey software provides an efficient, scalable, and cost-effective way to gather customer insights, employee feedback, and market data. This surge in demand is particularly prominent in sectors such as retail, healthcare, and education, where understanding customer and stakeholder preferences is crucial for long-term success.

The rapid globalization of businesses and the surge in e-commerce are major growth drivers for the online survey software market. As companies expand their operations across borders, they need efficient tools to gather insights from a diverse, global customer base. Online survey software offers a scalable solution that enables businesses to conduct research and collect feedback from different regions with ease. This capability is especially crucial for e-commerce platforms, which operate in highly competitive environments where understanding customer preferences, shopping behavior, and satisfaction levels is key to staying ahead of the competition.

The proliferation of mobile devices is another critical factor driving growth in the online survey software market. With billions of people worldwide now accessing the internet through smartphones and tablets, businesses need survey tools to reach end-users on these platforms. Mobile-friendly online survey software enables companies to engage with respondents wherever they are, ensuring higher response rates and broader reach. This is particularly relevant for e-commerce businesses, which rely heavily on mobile traffic and need agile, accessible solutions for gathering feedback from customers.

However, as online survey software increasingly handles vast amounts of sensitive data, including customer information, purchase history, and personal preferences, data security has become a paramount concern. The growing demand for data security improvements is a significant driver of the market, as businesses seek solutions that not only facilitate seamless data collection but also protect that data from potential breaches or misuse. With tightening data privacy regulations such as GDPR in Europe and CCPA in California, companies are prioritizing survey platforms that offer robust security features, including encryption, data anonymization, and compliance with international standards.

Global Online Survey Software Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the online survey software market report based on product, deployment, enterprise size, application, and region:

  • Product Outlook (Revenue, USD Billion, 2018 - 2030)
  • Enterprise Grade
  • Individual Grade
  • Deployment Outlook (Revenue, USD Billion, 2018 - 2030)
  • On-Premise
  • Cloud
  • Enterprise Size Outlook (Revenue, USD Billion, 2018 - 2030)
  • SMEs
  • Large Enterprises
  • Application Outlook (Revenue, USD Billion, 2018 - 2030)
  • Retail
  • BFSI
  • Medical & Media
  • Education & Public Sector
  • Automotive
  • Airline & Travel
  • Other
  • Regional Outlook (Revenue, USD Billion, 2018 - 2030)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia
  • Latin America
    • Brazil
  • Middle East & Africa
    • U.A.E
    • Kingdom of Saudi Arabia
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Online Survey Software Variables, Trends, & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Service Analytics Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
      • 3.4.1.5. Competitive rivalry
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Online Survey Software: Product Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Online Survey Software: Product Movement Analysis, 2023 & 2030 (USD Billion)
  • 4.3. Enterprise Grade
    • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Individual Grade
    • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Online Survey Software: Deployment Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Online Survey Software: Deployment Movement Analysis, 2023 & 2030 (USD Billion)
  • 5.3. On-Premise
    • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Cloud
    • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Online Survey Software: Enterprise Size Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Online Survey Software: Enterprise Size Movement Analysis, USD Billion, 2023 & 2030
  • 6.3. SMEs
    • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.4. Large Enterprises
    • 6.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Online Survey Software: Application Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Online Survey Software: Application Movement Analysis, 2023 & 2030 (USD Billion)
  • 7.3. Retail
    • 7.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.4. BFSI
    • 7.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.5. Medical and Media
    • 7.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.6. Education and Public Sector
    • 7.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.7. Automotive
    • 7.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.8. Airline and Travel
    • 7.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.9. Other
    • 7.9.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Online Survey Software Market: Regional Estimates & Trend Analysis

  • 8.1. Online Survey Software Market Share, By Region, 2023 & 2030 (USD Billion)
  • 8.2. North America
    • 8.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.2.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.6. U.S.
      • 8.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.6.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.6.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.7. Canada
      • 8.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.7.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.7.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.2.8. Mexico
      • 8.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.2.8.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.2.8.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.3. Europe
    • 8.3.1. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.2. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.5. U.K.
      • 8.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.5.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.5.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.5.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.6. Germany
      • 8.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.6.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.6.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.3.7. France
      • 8.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.3.7.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.3.7.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.4. Asia Pacific
    • 8.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.4.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.2.1. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.3. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.5. China
      • 8.4.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.5.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.5.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.5.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.6. India
      • 8.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.6.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.6.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.7. Japan
      • 8.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.7.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.7.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.8. Australia
      • 8.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.8.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.8.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.4.9. South Korea
      • 8.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.4.9.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.4.9.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.5. Latin America
    • 8.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.5.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.5.6. Brazil
      • 8.5.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.5.6.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.5.6.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 8.6. Middle East & Africa
    • 8.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 8.6.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.6. UAE
      • 8.6.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.6.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.6.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.7. Saudi Arabia
      • 8.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.7.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.7.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 8.6.8. South Africa
      • 8.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 8.6.8.2. Market estimates and forecast by product, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.3. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.4. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 8.6.8.5. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)

Chapter 9. Competitive Landscape

  • 9.1. Recent Developments & Impact Analysis by Key Market Participants
  • 9.2. Company Categorization
  • 9.3. Company Market Share Analysis
  • 9.4. Company Heat Map Analysis
  • 9.5. Strategy Mapping
    • 9.5.1. Expansion
    • 9.5.2. Mergers & Acquisition
    • 9.5.3. Partnerships & Collaborations
    • 9.5.4. New Product Launches
    • 9.5.5. Research And Development
  • 9.6. Company Profiles
    • 9.6.1. Alchemer LLC
      • 9.6.1.1. Participant's Overview
      • 9.6.1.2. Financial Performance
      • 9.6.1.3. Product Benchmarking
      • 9.6.1.4. Recent Developments
    • 9.6.2. Checkbox Technology Pty Ltd
      • 9.6.2.1. Participant's Overview
      • 9.6.2.2. Financial Performance
      • 9.6.2.3. Product Benchmarking
      • 9.6.2.4. Recent Developments
    • 9.6.3. IdWeb Srl
      • 9.6.3.1. Participant's Overview
      • 9.6.3.2. Financial Performance
      • 9.6.3.3. Product Benchmarking
      • 9.6.3.4. Recent Developments
    • 9.6.4. LimeSurvey GmbH
      • 9.6.4.1. Participant's Overview
      • 9.6.4.2. Financial Performance
      • 9.6.4.3. Product Benchmarking
      • 9.6.4.4. Recent Developments
    • 9.6.5. Medallia Inc.
      • 9.6.5.1. Participant's Overview
      • 9.6.5.2. Financial Performance
      • 9.6.5.3. Product Benchmarking
      • 9.6.5.4. Recent Developments
    • 9.6.6. Nicereply
      • 9.6.6.1. Participant's Overview
      • 9.6.6.2. Financial Performance
      • 9.6.6.3. Product Benchmarking
      • 9.6.6.4. Recent Developments
    • 9.6.7. Outside Software Inc.
      • 9.6.7.1. Participant's Overview
      • 9.6.7.2. Financial Performance
      • 9.6.7.3. Product Benchmarking
      • 9.6.7.4. Recent Developments
    • 9.6.8. Qualtrics
      • 9.6.8.1. Participant's Overview
      • 9.6.8.2. Financial Performance
      • 9.6.8.3. Product Benchmarking
      • 9.6.8.4. Recent Developments
    • 9.6.9. QuestionPro Survey Software
      • 9.6.9.1. Participant's Overview
      • 9.6.9.2. Financial Performance
      • 9.6.9.3. Product Benchmarking
      • 9.6.9.4. Recent Developments
    • 9.6.10. SurveyMonkey
      • 9.6.10.1. Participant's Overview
      • 9.6.10.2. Financial Performance
      • 9.6.10.3. Product Benchmarking
      • 9.6.10.4. Recent Developments
    • 9.6.11. WorkTango
      • 9.6.11.1. Participant's Overview
      • 9.6.11.2. Financial Performance
      • 9.6.11.3. Product Benchmarking
      • 9.6.11.4. Recent Developments
    • 9.6.12. Zoho Corporation Pvt. Ltd.
      • 9.6.12.1. Participant's Overview
      • 9.6.12.2. Financial Performance
      • 9.6.12.3. Product Benchmarking
      • 9.6.12.4. Recent Developments