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チャットボットの世界市場：エンドユーザー別、アプリケーション別（サービス用ボット、マーケティング用ボット）、タイプ別（スタンドアロン、Webベース）、製品情勢、業界別の市場規模、シェアおよび動向分析、セグメント別予測（2021年～2028年）

Chatbot Market Size, Share & Trends Analysis Report By End User, By Application (Bots For Service, Bots For Marketing), By Type (Standalone, Web-based), By Product Landscape, By Vertical, And Segment Forecasts, 2021 - 2028
出版日: | 発行: Grand View Research, Inc. | ページ情報: 英文 132 Pages | 納期: 2～10営業日
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価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=130.29円
チャットボットの世界市場：エンドユーザー別、アプリケーション別（サービス用ボット、マーケティング用ボット）、タイプ別（スタンドアロン、Webベース）、製品情勢、業界別の市場規模、シェアおよび動向分析、セグメント別予測（2021年～2028年）
出版日: 2021年04月23日
発行: Grand View Research, Inc.
ページ情報: 英文 132 Pages
納期: 2～10営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

世界のチャットボットの市場規模は、2021年から2028年にかけて24.9％のCAGRで拡大し、2028年までに24億8,570万米ドルに達すると予想されています。

チャットボット業界は、企業が運用コストを大幅に削減できるため、予測期間中に大幅な成長が見込まれています。さらに、人工知能と機械学習技術の革新により、市場の主要な推進力として機能するチャットボットの機能が強化される可能性があります。

メッセージサービスのユーザー数は大幅に増加しており、ソーシャルネットワーキングサイトのユーザー数を超えると予想されています。さらに、NLP分野で大きな進展があり、その結果、コンピューターと人間の言語の間の相互作用が合理化されました。チャットボットエコシステム全体は、さまざまなクロスリンク機能で構成されており、すべてのアプリケーションでチャットボットのパフォーマンスを向上させることができます。ほとんどの企業は、企業が顧客との即時のやり取りを容易に行えるようにするため、Webサイトに組み込まれたチャットボットを選択します。たとえば、SlackとTwitterのメッセージングプラットフォームは、大多数の企業に好まれています。

当レポートでは、世界のチャットボット市場について調査分析し、市場および業界の見通し、セグメント別・地域別の見通しのほか、競合情勢について、体系的な情報を提供しています。

目次

第1章 調査手法と範囲

第2章 エグゼクティブサマリー

第3章 業界の見通し

  • 市場セグメンテーション
  • 市場規模と成長見通し
  • チャットボット業界の進化
  • チャットボット-エコシステム
  • チャットボット市場力学
    • 市場成長要因分析
    • 市場抑制分析
    • 市場機会分析
  • セグメント動向
  • 主な機会-優先順位付け
  • チャットボット-主要企業分析、2020年
  • 業界分析-ポーターのファイブフォース分析
  • チャットボット-PESTPEST分析
  • チャットボット市場の考察
    • チャットボットが構築されている主要なプラットフォーム
    • チャットボットが構築されている主要なメッセージングプラットフォーム
    • 主要な投資家および企業
    • 一般的なコスト構造
    • チャットボットの主な機能
  • チャットボット市場の影響分析
    • 直面しているハードル-それらがどのように対処されているか
    • 投資家戦略
    • 最近の主要な合併と買収
    • チャットボット業界の未来
    • チャットボット企業の主要戦略
    • アナリストの提言

第4章 チャットボット：エンドユーザー別市場の推計・動向分析

  • チャットボット市場：エンドユーザー別市場の動向分析
    • 大企業
    • 中規模企業
    • 小企業

第5章 チャットボット：アプリケーション別市場の推計・動向分析

  • チャットボット市場：アプリケーション別市場の動向分析
    • サービス用ボット
    • ソーシャルメディア用ボット
    • 支払い/注文処理用のボット
    • マーケティング用ボット
    • その他

第6章 チャットボット：タイプ別市場の推計・動向分析

  • チャットボット市場：タイプ別市場の動向の分析
    • スタンドアロン
    • Webベース
    • メッセンジャーベース/サードパーティ

第7章 チャットボット：製品情勢別市場の推計・動向分析

  • チャットボット市場：機能的な製品情勢別市場の動向の分析
    • 人工知能
    • マーケティング
    • ヒューマンインテリジェンス

第8章 チャットボット：業界別市場の推計・動向分析

  • チャットボット市場：業界別市場の動向分析
    • ヘルスケア
    • 小売り
    • 銀行金融サービスおよび保険（BFSI）
    • メディア・エンターテインメント
    • 旅行・観光
    • Eコマース
    • その他

第9章 チャットボット：地域別市場の推計・動向分析

  • チャットボット市場：地域別市場の動向分析
  • 北米
    • 北米市場：重要なポイント
  • 欧州
    • 欧州市場：重要なポイント
  • アジア太平洋地域
    • アジア太平洋市場：重要なポイント
  • 南米
    • 南米市場：重要なポイント
  • 中東・アフリカ
    • 中東・アフリカ市場：重要なポイント

第10章 競合製品の情勢

  • [24] 7.ai、Inc
  • Acuvate
  • Aivo
  • Artificial Solutions
  • Botsify Inc.
  • Creative Virtual Ltd.
  • eGain Corporation
  • IBM Corporation
  • Inbenta Technologies Inc.
  • Next IT Corp.
  • Next IT Corp
図表

List of Tables

  • TABLE 1 Chatbot - Industry snapshot & critical success factor, 2017 - 2028
  • TABLE 2 Global chatbot market, 2017-2028 (USD Million)
  • TABLE 3 Global chatbot market estimates and forecasts by end user, 2017 - 2028 (USD Million)
  • TABLE 4 Global chatbot market estimates and forecasts by application, 2017 - 2028 (USD Million)
  • TABLE 5 Global Chatbot market estimates and forecasts by type, 2017 - 2028 (USD Million)
  • TABLE 6 Global Chatbot market estimates and forecasts by product landscape, 2017 - 2028 (USD Million)
  • TABLE 7 Global Chatbot market estimates and forecasts by vertical, 2017 - 2028 (USD Million)
  • TABLE 8 Global Chatbot market estimates and forecasts by region, (USD Million), 2017 - 2028
  • TABLE 9 Key Investors
  • TABLE 10 Cost Structure
  • TABLE 11 Key Features
  • TABLE 12 Global large enterprise market by region, 2017 - 2028 (USD Million)
  • TABLE 13 Global medium enterprise market by region, 2017 - 2028 (USD Million)
  • TABLE 14 Global small enterprise market by region, 2017 - 2028 (USD Million)
  • TABLE 15 Global bots for service market by region, 2017 - 2028 (USD Million)
  • TABLE 16 Global bots for social media market by region, 2017 - 2028 (USD Million)
  • TABLE 17 Global bots for payments/order processing market by region, 2017 - 2028 (USD Million)
  • TABLE 18 Global bots for marketing market by region, 2017 - 2028 (USD Million)
  • TABLE 19 Global others market by region, 2017 - 2028 (USD Million)
  • TABLE 20 Global standalone market by region, 2017 - 2028 (USD Million)
  • TABLE 21 Global web-based market by region, 2017 - 2028 (USD Million)
  • TABLE 22 Global messenger based/third Party market by region, 2017 - 2028 (USD Million)
  • TABLE 23 Global artificial intelligence market by region, 2017 - 2028 (USD Million)
  • TABLE 24 Global marketing market by region, 2017 - 2028 (USD Million)
  • TABLE 25 Global marketing market by region, 2017 - 2028 (USD Million)
  • TABLE 26 Global healthcare market by region, 2017 - 2028 (USD Million)
  • TABLE 27 Global retail market by region, 2017 - 2028 (USD Million)
  • TABLE 28 Global banking financial services and insurance market by region, 2017 - 2028 (USD Million)
  • TABLE 29 Global media and entertainment market by region, 2017 - 2028 (USD Million)
  • TABLE 30 Global travel & tourism market by region, 2017 - 2028 (USD Million)
  • TABLE 31 Global e-commerce market by region, 2017 - 2028 (USD Million)
  • TABLE 32 Global entertainment market by region, 2017 - 2028 (USD Million)
  • TABLE 33 North America chatbot market, 2017 - 2028 (USD Million)
  • TABLE 34 North America chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 35 North America chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 36 North America chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 37 North America chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 38 North America chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 39 U.S. chatbot market, 2017 - 2028 (USD Million)
  • TABLE 40 U.S. chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 41 U.S. chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 42 U.S. chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 43 U.S. chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 44 U.S. chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 45 Canada chatbot market, 2017 - 2028 (USD Million)
  • TABLE 46 Canada chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 47 Canada chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 48 Canada chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 49 Canada chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 50 Canada chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 51 Mexico chatbot market, 2017 - 2028 (USD Million)
  • TABLE 52 Mexico chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 53 Mexico chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 54 Mexico chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 55 Mexico chatbot market by Product landscape, 2017 - 2028 (USD Million)
  • TABLE 56 Mexico chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 57 Europe chatbot market, 2017 - 2028 (USD Million)
  • TABLE 58 Europe chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 59 Europe chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 60 Europe chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 61 Europe chatbot market by Product landscape, 2017 - 2028 (USD Million)
  • TABLE 62 Europe chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 63 Germany chatbot market, 2017 - 2028 (USD Million)
  • TABLE 64 Germany chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 65 Germany chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 66 Germany chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 67 Germany chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 68 Germany chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 69 U.K. chatbot market, 2017 - 2028 (USD Million)
  • TABLE 70 U.K. chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 71 U.K. chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 72 U.K. chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 73 U.K. chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 74 U.K. chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 75 Asia Pacific chatbot market, 2017 - 2028 (USD Million)
  • TABLE 76 Asia Pacific chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 77 Asia Pacific chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 78 Asia Pacific chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 79 Asia Pacific chatbot market by Product landscape, 2017 - 2028 (USD Million)
  • TABLE 80 Asia Pacific chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 81 China chatbot market, 2017 - 2028 (USD Million)
  • TABLE 82 China chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 83 China chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 84 China chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 85 China chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 86 China chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 87 South Korea chatbot market, 2017 - 2028 (USD Million)
  • TABLE 88 South Korea chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 89 South Korea chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 90 South Korea chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 91 South Korea chatbot market by Product landscape, 2017 - 2028 (USD Million)
  • TABLE 92 South Korea chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 93 Japan chatbot market, 2017 - 2028 (USD Million)
  • TABLE 94 Japan chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 95 Japan chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 96 Japan chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 97 Japan chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 98 Japan chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 99 South America chatbot market, 2017 - 2028 (USD Million)
  • TABLE 100 South America chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 101 South America chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 102 South America chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 103 South America chatbot market by Product landscape, 2017 - 2028 (USD Million)
  • TABLE 104 South America chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 105 Brazil chatbot market, 2017 - 2028 (USD Million)
  • TABLE 106 Brazil chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 107 Brazil chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 108 Brazil chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 109 Brazil chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 110 Brazil chatbot market by vertical, 2017 - 2028 (USD Million)
  • TABLE 111 MEA chatbot market, 2017 - 2028 (USD Million)
  • TABLE 112 MEA chatbot market by end user, 2017 - 2028 (USD Million)
  • TABLE 113 MEA chatbot market by application, 2017 - 2028 (USD Million)
  • TABLE 114 MEA chatbot market by type, 2017 - 2028 (USD Million)
  • TABLE 115 MEA chatbot market by product landscape, 2017 - 2028 (USD Million)
  • TABLE 116 MEA chatbot market by vertical, 2017 - 2028 (USD Million)

List of Figures

  • FIG. 1 Market segmentation
  • FIG. 2 Chatbot market size and growth prospects
  • FIG. 3 Evolution
  • FIG. 4 Chatbot- Ecosystem analysis
  • FIG. 5 Market dynamics
  • FIG. 6 Segment trend analysis
  • FIG. 7 Penetration & growth prospect mapping
  • FIG. 8 Porter's five forces analysis
  • FIG. 9 Chatbot-PEST analysis
  • FIG. 10 Platforms
  • FIG. 11 Messaging Platforms
  • FIG. 12 Chatbot market: End-user movement analysis
  • FIG. 13 Chatbot market: Type movement analysis
  • FIG. 14 Chatbot market: Product Landscape movement analysis
  • FIG. 15 Chatbot market: Vertical movement analysis
  • FIG. 16 Regional marketplace: Key takeaways
  • FIG. 17 Regional outlook, 2020 & 2028
  • FIG. 18 North America market place: Key takeaways
  • FIG. 19 Europe market place: Key takeaways
  • FIG. 20 Asia Pacific market place: Key takeaways
  • FIG. 21 South America market place: Key takeaways
  • FIG. 22 MEA market place: Key takeaways
目次
Product Code: GVR-1-68038-598-4

Chatbot Market Growth & Trends

The global chatbot market size is expected to reach USD 2,485.7 million by 2028, according to a new report by Grand View Research, Inc. The market is anticipated to expand at a CAGR of 24.9% from 2021 to 2028. The chatbot industry is expected to witness significant growth over the forecast period as they enable enterprises to substantially reduce operating costs. Additionally, innovations in artificial intelligence and machine learning technologies are likely to enhance the features of chatbots, which act as a major driver for the market.

A significant rise has been observed in the number of users of messaging services, which is expected to surpass the number of users of social networking sites. Additionally, there has been a significant development in the NLP field, which has resulted in streamlined interactions between computers and human languages. The entire chatbot ecosystem comprises various cross-linking features, which facilitates enhanced performance of chatbots in all applications. Most companies prefer in-built chatbots on their websites as they facilitate enterprises in providing instant customer interaction. For instance, Slack and Twitter messaging platforms are preferred by the majority of businesses.

North America is expected to emerge as the major region for the market over the forecast period. The growth in this region is mainly attributed to the increasing deployment of chatbots in various business verticals. Technologies such as artificial intelligence, IoT, and APIs, among others, are evolving at a rapid speed. Chatbots are integrated with these technologies to offer enhanced operations, thereby driving market demand. Artificial intelligence and audio speech-based chatbots are expected to account for the largest market share in the future. Additionally, speech recognition has improved drastically, especially in terms of native languages, which is expected to result in enhanced performance of chatbots in various applications.

Chatbot Market Report Highlights

Chatbots find applications in e-commerce, healthcare, and BFSI sectors. The large enterprise emerged as the largest end-user segment in 2020 and is estimated to register a CAGR of 26.0% over the forecast period

The chatbots for the marketing segment are expected to witness the largest growth over the forecast period as these chatbots can connect the customers directly to service providers

The standalone segment is estimated to expand at a CAGR of 25.4% over the forecast period

The Asia Pacific market is projected to witness substantial growth over the next decade owing to various technological developments across major economies. The regional market is expected to expand at a CAGR of 25.4% from 2017 to 2028

Key participants in the chatbot industry include [24]7.ai, Inc.; Acuvate; Aivo; Artificial Solutions; Botsify Inc.; Creative Virtual Ltd.; eGain Corporation; IBM Corporation; Inbenta Technologies Inc.; Next IT Corp.; Nuance Communications, Inc. Chatbots have found wide applications in large enterprises as they enable better understanding of consumer behavior with the help of machine learning

Table of Contents

Chapter 1 Methodology and Scope

  • 1.1 Research Methodology
  • 1.2 Research Scope & Assumptions
  • 1.3 List of Data Sources

Chapter 2 Executive Summary

  • 2.1 Chatbot - Industry Snapshot & Key Buying Criteria, 2017 - 2028

Chapter 3 Industry Outlook

  • 3.1 Market Segmentation
  • 3.2 Market Size and Growth Prospects
  • 3.3 Evolution of Chatbot Industry
  • 3.4 Chatbot - Ecosystem
  • 3.5 Chatbot Market Dynamics
    • 3.5.1 Market driver analysis
      • 3.5.1.1 Increasing messaging applications
      • 3.5.1.2 Reduction in expenses of enterprises
      • 3.5.1.3 Increasing application in e-commerce and BFSI industries
    • 3.5.2 Market restraint analysis
      • 3.5.2.1 Availability of free chatbot with specific rule set
    • 3.5.3 Market Opportunity Analysis
      • 3.5.3.1 Integration with Payment services
      • 3.5.3.2 Integration with various IOT devices
  • 3.6 Segmental Trends
  • 3.7 Key Opportunities - Prioritized
  • 3.8 Chatbot - Key Company Analysis, 2020
  • 3.9 Industry Analysis - Porter's
  • 3.10 Chatbot-PEST Analysis
  • 3.11 Chatbot Market Insights
    • 3.11.1 Major platforms on which chatbots are build
    • 3.11.2 Major messaging platforms for which chatbots are build
    • 3.11.3 Major investors and companies
    • 3.11.4 General cost structure
    • 3.11.5 Key features of chatbot
  • 3.12 Chatbot Market Impact Analysis
    • 3.12.1 Hurdles faced- how they are addressed
      • 3.12.1.1 Threat from the messaging platforms
      • 3.12.1.2 Charges for deployment & distribution
      • 3.12.1.3 Stiff competition
      • 3.12.1.4 Monetization
      • 3.12.1.5 Voice bots or virtual assistants
      • 3.12.1.6 Discovery, marketing & distribution
      • 3.12.1.7 Picking the right platform
    • 3.12.2 Investors strategy
    • 3.12.3 Recent major mergers & acquisitions
    • 3.12.4 Future of chatbot industry
    • 3.12.5 Chatbot companies key strategies
    • 3.12.6 Analyst recommendations

Chapter 4 Chatbot: End user Estimates & Trend Analysis

  • 4.1 Chatbot Market: End user Movement Analysis
    • 4.1.1 Large enterprise
      • 4.1.1.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 4.1.2 Medium enterprise
      • 4.1.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 4.1.3 Small enterprise
      • 4.1.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)

Chapter 5 Chatbot: Application Estimates & Trend Analysis

  • 5.1 Chatbot Market: Application Movement Analysis
    • 5.1.1 Bots for service
      • 5.1.1.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 5.1.2 Bots for social media
      • 5.1.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 5.1.3 Bot for payments/order processing
      • 5.1.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 5.1.4 Bots for marketing
      • 5.1.4.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 5.1.5 Others
      • 5.1.5.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)

Chapter 6 Chatbot: Type Estimates & Trend Analysis

  • 6.1 Chatbot Market: Type Movement Analysis
    • 6.1.1 Standalone
      • 6.1.1.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 6.1.2 Web based
      • 6.1.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 6.1.3 Messenger based/third Party
      • 6.1.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)

Chapter 7 Chatbot: Product Landscape Estimates & Trend Analysis

  • 7.1 Chatbot Market: Functional Product Landscape Movement Analysis
    • 7.1.1 Artificial intelligence
      • 7.1.1.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 7.1.2 Marketing
      • 7.1.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 7.1.3 Human intelligence
      • 7.1.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)

Chapter 8 Chatbot: Vertical Estimates & Trend Analysis

  • 8.1 Chatbot Market: Vertical Movement Analysis
    • 8.1.1 Healthcare
      • 8.1.1.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 8.1.2 Retail
      • 8.1.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 8.1.3 Banking Financial Services and Insurance (BFSI)
      • 8.1.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 8.1.4 Media and entertainment
      • 8.1.4.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 8.1.5 Travel & tourism
      • 8.1.5.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 8.1.6 E-commerce
      • 8.1.6.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 8.1.7 Other
      • 8.1.7.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)

Chapter 9 Chatbot: Regional Estimates & Trend Analysis

  • 9.1 Chatbot Market: Regional Movement Analysis
  • 9.2 North America
    • 9.2.1 North America market place: Key takeaways
    • 9.2.2 North America Chatbot market, 2017 - 2028
      • 9.2.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.2.3 U.S. chatbot market, 2017 - 2028
      • 9.2.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.2.4 Canada chatbot market, 2017 - 2028
      • 9.2.4.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.2.5 Mexico chatbot market, 2017 - 2028
      • 9.2.5.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
  • 9.3 Europe
    • 9.3.1 Europe market place: Key takeaways
    • 9.3.2 Europe chatbot market, 2017 - 2028
      • 9.3.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.3.3 Germany chatbot market, 2017 - 2028
      • 9.3.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.3.4 U.K. chatbot market, 2017 - 2028
      • 9.3.4.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
  • 9.4 Asia Pacific
    • 9.4.1 Asia Pacific market place: Key takeaways
    • 9.4.2 Asia Pacific chatbot market, 2017 - 2028
      • 9.4.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.4.3 China Chatbot market, 2017 - 2028
      • 9.4.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.4.4 South Korea chatbot market, 2017 - 2028
      • 9.4.4.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.4.5 Japan chatbot market, 2017 - 2028
      • 9.4.5.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
  • 9.5 South America
    • 9.5.1 South America market place: Key takeaways
    • 9.5.2 South America chatbot market, 2017 - 2028
      • 9.5.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
    • 9.5.3 Brazil chatbot market, 2017 - 2028
      • 9.5.3.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)
  • 9.6 MEA
    • 9.6.1 MEA marketplace: Key takeaways
    • 9.6.2 MEA chatbot market, 2017 - 2028
      • 9.6.2.1 Global market estimates and forecasts, 2017 - 2028 (USD Million)

Chapter 10 Competitive Product landscape

  • 10.1 [24]7.ai, Inc
    • 10.1.1 Company overview
    • 10.1.2 Financial performance
    • 10.1.3 Product benchmarking
    • 10.1.4 Strategic Initiatives
  • 10.2 Acuvate
    • 10.2.1 Company overview
    • 10.2.2 Financial performance
    • 10.2.3 Product benchmarking
    • 10.2.4 Strategic Initiatives
  • 10.3 Aivo
    • 10.3.1 Company overview
    • 10.3.2 Financial performance
    • 10.3.3 Product benchmarking
    • 10.3.4 Strategic Initiatives
  • 10.4 Artificial Solutions
    • 10.4.1 Company overview
    • 10.4.2 Financial performance
    • 10.4.3 Product benchmarking
    • 10.4.4 Strategic Initiatives
  • 10.5 Botsify Inc.
    • 10.5.1 Company overview
    • 10.5.2 Financial performance
    • 10.5.3 Product benchmarking
    • 10.5.4 Strategic Initiatives
  • 10.6 Creative Virtual Ltd.
    • 10.6.1 Company overview
    • 10.6.2 Financial performance
    • 10.6.3 Product benchmarking
    • 10.6.4 Strategic Initiatives
  • 10.7 eGain Corporation
    • 10.7.1 Company overview
    • 10.7.2 Financial performance
    • 10.7.3 Product benchmarking
    • 10.7.4 Strategic Initiatives
  • 10.8 IBM Corporation
    • 10.8.1 Company overview
    • 10.8.2 Financial performance
    • 10.8.3 Product benchmarking
    • 10.8.4 Strategic Initiatives
  • 10.9 Inbenta Technologies Inc.
    • 10.9.1 Company overview
    • 10.9.2 Financial performance
    • 10.9.3 Product benchmarking
    • 10.9.4 Strategic Initiatives
  • 10.10 Next IT Corp.
    • 10.10.1 Company overview
    • 10.10.2 Financial performance
    • 10.10.3 Product benchmarking
    • 10.10.4 Strategic Initiatives
  • 10.10 Next IT Corp
    • 10.11.1 Company overview
    • 10.11.2 Financial performance
    • 10.11.3 Product benchmarking
    • 10.11.4 Strategic Initiatives