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エネルギー分野におけるサービスとしてのユニファイド・コミュニケーション（UCaaS）の世界市場

Unified Communications as a Service (UCaaS) in Energy

出版日
ページ情報
英文 166 Pages
納期
即日から翌営業日
適宜更新あり
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価格表記: USDを日本円(税抜)に換算
本日の銀行送金レート: 1USD=147.92円
エネルギー分野におけるサービスとしてのユニファイド・コミュニケーション（UCaaS）の世界市場
出版日: 2025年08月27日
発行: Global Industry Analysts, Inc.
ページ情報: 英文 166 Pages
納期: 即日から翌営業日
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概要

エネルギー分野におけるサービスとしてのユニファイド・コミュニケーション（UCaaS）の世界市場は2030年までに42億米ドルに達する見込み

2024年に19億米ドルと推定されるエネルギー分野におけるサービスとしてのユニファイド・コミュニケーション（UCaaS）の世界市場は、分析期間2024-2030年にCAGR 13.8%で成長し、2030年には42億米ドルに達すると予測されます。本レポートで分析したセグメントの1つであるテレフォニーコンポーネントは、CAGR 15.2％を記録し、分析期間終了時には20億米ドルに達すると予測されます。コラボレーションコンポーネント分野の成長率は、分析期間中CAGR 14.6%と推定されます。

米国市場は5億640万米ドルと推定、中国はCAGR12.9％で成長予測

米国のエネルギー分野におけるサービスとしてのユニファイド・コミュニケーション（UCaaS）市場は、2024年に5億640万米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに6億4,630万米ドルの市場規模に達すると予測され、分析期間2024-2030年のCAGRは12.9%です。その他の注目すべき地域別市場としては、日本とカナダがあり、分析期間中のCAGRはそれぞれ12.9%と11.7%と予測されています。欧州では、ドイツがCAGR約9.9%で成長すると予測されています。

世界のエネルギー分野におけるサービスとしてのユニファイド・コミュニケーション（UCaaS）市場- 主要動向と促進要因のまとめ

エネルギー企業は事業継続のために通信インフラをどのように見直しているか？

石油・ガス、発電、再生可能エネルギー、公益事業などのエネルギーセクターでは、業務の分散化、リモートワーク、コンプライアンス遵守の義務化などに取り組む中で、通信インフラの見直しが進んでいます。ユニファイド・コミュニケーション・アズ・ア・サービス（UCaaS）は、音声、ビデオ、メッセージング、会議、コラボレーション・ツールをクラウドベースで統合し、このような状況を実現する戦略的手段として台頭してきています。サイロ化されたレガシーPBXやVPNベースのシステムとは異なり、UCaaSプラットフォームは、エネルギービジネスの地理的に分散した構造にとって重要なスケーラビリティ、モビリティ、ネットワークにとらわれないアクセスを提供します。オフショア・リグ、フィールド・サービス・ユニット、マルチプラント・インフラで事業を展開する企業にとって、シームレスなリアルタイム・コミュニケーションは贅沢品ではなく、中核的な業務要件です。

例えば、公益事業者は、ロケーションバウンドコールセンターから、UCaaSを使用して顧客サービスの音声コール、チャットボット、エージェントデスクトップを統一するオムニチャネルバーチャルサービスデスクに移行しています。送電網のオペレータは、グループチャットやビデオブリッジを通じて、インシデントの調整、現場派遣、インフラ保守の更新にUCaaSを利用しています。石油・ガス会社は、UCaaSをGIS、SCADA、ERPプラットフォームと統合して、上流と下流のワークフローを合理化しています。音声対応のアラート、自動化されたチーム・ハドル、モバイル・デバイスからのインシデント・ロギングを可能にすることで、UCaaSは、制限された接続ゾーン、災害シナリオ、シフト・ハンドオーバーの下でも継続性を確保します。

エネルギー使用事例に対応したUCaaSプラットフォームを実現するテクノロジーとは？

UCaaSプラットフォームの機能は、エネルギー業界の複雑な需要に合わせた新たなテクノロジー統合によって形成されています。先進的なUCaaSスイートは現在、AI主導の音声分析、リアルタイムの言語翻訳、インテリジェントなコールルーティングを組み込んでいます。ワークフロー自動化エンジンとの統合により、SCADAアラーム、IoTセンサーデータ、または運用KPIに基づく通信トリガーが可能になります。これらの機能は、ダウンタイムを最小化し、機器が故障する前であっても共同対応セッションをトリガーすることで予知保全を可能にする上で非常に重要です。

もう一つの大きな技術的飛躍は、エッジ・デバイスの互換性とハイブリッド・アーキテクチャにあります。多くのエネルギー関連企業は帯域幅に制約のある環境、あるいは空域に制約のある環境で事業を展開しているため、UCaaSプロバイダーは、ローカル・キャッシュ、最小遅延ビデオ・コーデック、フェイルオーバー・ルーティングを備えたモジュラー・デプロイメントを提供しています。堅牢なモバイル・ハードウェアや衛星接続ソリューションとの統合により、フィールド・エンジニア、リグ・オペレーター、風力発電所の技術者は、遠隔地であっても音声/ビデオ・アクセスを維持することができます。特に、エネルギー企業がNERC-CIP、GDPR、地域固有のサイバーセキュリティの義務化に対応するため、アイデンティティとアクセス管理（IAM）コントロール、ロールベースのアクセス、コンプライアンス対応の暗号化プロトコル（FIPS 140-2やISO 27001など）が標準機能となっています。

エネルギー・バリューチェーン全体でUCaaSの導入が最も進んでいるのはどこですか？

UCaaSの導入は、従来型エネルギーと再生可能エネルギーの両方のサブセグメントで加速しており、集中的な可視化、機敏な対応メカニズム、労働力の分散化のニーズがその原動力となっています。石油・ガスでは、探査、掘削、生産といった上流工程で、UCaaSによる本社、現場、請負業者間のマルチパーティ・コラボレーションが役立っています。下流の製油所や配給ネットワークでは、社内コンプライアンス説明、資産監視アラート、緊急プロトコルなどにこの技術が利用されています。再生可能エネルギー分野では、風力発電や太陽光発電の事業者が、O&Mの調整、グリッド応答アラート、リアルタイムのパフォーマンス・レビューのために、クラウド・ネイティブのコミュニケーション・プラットフォームを利用しています。

電力会社や送電事業者は、分散型エネルギー資源（DER）、マイクログリッド、需要応答プログラムを管理するため、UCaaSの採用が急増しています。スマートグリッドとデジタル変電所への移行に伴い、コントロールセンター、メンテナンスクルー、地域オフィス間のコミュニケーションは、継続的で文脈に即したものでなければなりません。UCaaSは、SCADAダッシュボード、モバイル点検レポート、コマンドセンターの会話を単一のコラボレーションフレームワークに統合するのに役立ちます。エネルギー小売業では、販売、請求、サポートの各チームが、音声、ウェブ、アプリベースの各チャネルでカスタマージャーニーを管理するために、AI主導のUCaaSプラットフォームを活用しています。コミュニティ・ソーラー・プロジェクトやプロシューマー・エンゲージメントの台頭は、UCaaSプラットフォームの顧客インタフェースの範囲をさらに拡大しています。

エネルギー分野のUCaaS市場拡大の原動力は？

エネルギー分野におけるUCaaS市場の成長は、エネルギー発電の分散化、ハイブリッド・ワークモデルの出現、資産運用のデジタル・トランスフォーメーションなど、いくつかの要因によってもたらされています。世界のエネルギー企業がより柔軟なソフトウェア定義のインフラへと移行する中、UCaaSは本社、制御室、現場チーム、パートナー・エコシステム間のコミュニケーション・ワークフローをサポートする重要なバックボーンとして浮上しています。パンデミック後のハイブリッドワークへのシフトは、ビデオ会議、クラウド音声、さまざまな地形や規制の管轄区域を越えて運用できるセキュアなメッセージングプラットフォームへの投資を加速させています。

コストの最適化も大きな推進力となっています。資本集約的なハードウェアシステムやMPLSベースの通信設定を柔軟なクラウドサブスクリプションに置き換えることで、エネルギー企業はIT予算を分析、サイバーセキュリティ、コア業務に振り向けることができます。さらに、気候関連の災害、重要インフラへのサイバー攻撃、資産の老朽化問題が頻発するようになると、高速で冗長性のある相互運用可能な通信チャネルが必要となり、UCaaSのビジネス・ケースはさらに強固なものとなります。グリーン・エネルギーの義務化が拡大し、ESGコンプライアンスが中心的な役割を果たす中、UCaaSは企業がより俊敏で弾力性があり、透明性の高い運用文化を構築するのに役立っています。

市場は、ベンダーの技術革新とエコシステム・パートナーシップからも恩恵を受けています。クラウド通信プロバイダーは、堅牢なデバイスのサポート、SCADA統合、業界グレードの暗号化をバンドルした、エネルギーに特化したUCaaSを提供しています。クラウド・ハイパースケーラー（AWS、Azure、GCP）や通信事業者との提携により、ミッション・クリティカルなエネルギー・アプリケーションの世界・カバレッジとエッジ・アクセラレーションが可能になっています。エネルギー企業がコントロール・センター、フィールド・サービス管理、顧客業務の近代化を進める中、UCaaSはデジタル・インフラストラクチャの同期、安全性、拡張性を確保する上で基盤となる役割を果たすと思われます。

セグメント

コンポーネント（テレフォニー・コンポーネント、コラボレーション・コンポーネント、ユニファイド・メッセージング・コンポーネント、コンファレンシング・コンポーネント、その他コンポーネント）;展開（プライベート展開、パブリック展開、ハイブリッド・モデル展開）;組織規模（大企業、中小企業）

調査対象企業の例

  • 8x8, Inc.
  • Alcatel-Lucent Enterprise
  • AT&T Communications
  • Avaya Inc.
  • BT Group plc
  • Cisco Systems, Inc.
  • Comcast Business
  • Dialpad
  • Google LLC（Google Workspace）
  • GoTo（formerly Jive/LogMeIn）
  • Lumen Technologies
  • Microsoft Corporation（Teams）
  • Mitel Networks Corporation
  • Net2Phone
  • Nextiva
  • Polycom（now part of Poly）
  • Ribbon Communications Inc.
  • RingCentral, Inc.
  • Verizon Enterprise Solutions, LLC
  • Vonage Business（formerly Nexmo）

AIインテグレーション

Global Industry Analystsは、有効な専門家コンテンツとAIツールによって、市場情報と競合情報を変革しています。

Global Industry Analystsは、LLMや業界固有のSLMを照会する一般的な規範に従う代わりに、ビデオ記録、ブログ、検索エンジン調査、膨大な量の企業、製品/サービス、市場データなど、世界中の専門家から収集したコンテンツのリポジトリを構築しました。

関税影響係数

Global Industry Analystsは、本社の国、製造拠点、輸出入（完成品とOEM）に基づく企業の競争力の変化を予測しています。この複雑で多面的な市場力学は、売上原価（COGS）の増加、収益性の低下、サプライチェーンの再構築など、ミクロおよびマクロの市場力学の中でも特に競合他社に影響を与える見込みです。

目次

第1章 調査手法

第2章 エグゼクティブサマリー

  • 市場概要
  • 主要企業
  • 市場動向と促進要因
  • 世界市場の見通し

第3章 市場分析

  • 米国
  • カナダ
  • 日本
  • 中国
  • 欧州
  • フランス
  • ドイツ
  • イタリア
  • 英国
  • その他欧州
  • アジア太平洋
  • その他の地域

第4章 競合

目次
Product Code: MCP39466

Global Unified Communications as a Service (UCaaS) in Energy Market to Reach US$4.2 Billion by 2030

The global market for Unified Communications as a Service (UCaaS) in Energy estimated at US$1.9 Billion in the year 2024, is expected to reach US$4.2 Billion by 2030, growing at a CAGR of 13.8% over the analysis period 2024-2030. Telephony Component, one of the segments analyzed in the report, is expected to record a 15.2% CAGR and reach US$2.0 Billion by the end of the analysis period. Growth in the Collaboration Component segment is estimated at 14.6% CAGR over the analysis period.

The U.S. Market is Estimated at US$506.4 Million While China is Forecast to Grow at 12.9% CAGR

The Unified Communications as a Service (UCaaS) in Energy market in the U.S. is estimated at US$506.4 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$646.3 Million by the year 2030 trailing a CAGR of 12.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 12.9% and 11.7% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 9.9% CAGR.

Global Unified Communications As A Service (UCaaS) In Energy Market - Key Trends & Drivers Summarized

How Are Energy Enterprises Rethinking Communications Infrastructure for Operational Continuity?

The energy sector-spanning oil and gas, power generation, renewables, and utilities-is undergoing a communications overhaul as it grapples with decentralized operations, remote workforces, and evolving compliance mandates. Unified Communications as a Service (UCaaS) is emerging as a strategic enabler in this context, offering cloud-based integration of voice, video, messaging, conferencing, and collaboration tools. Unlike siloed legacy PBX or VPN-based systems, UCaaS platforms offer scalability, mobility, and network-agnostic access critical to the geographically distributed structure of energy businesses. For firms operating across offshore rigs, field service units, and multi-plant infrastructures, seamless real-time communication is not a luxury-it is a core operational requirement.

Utilities, for instance, are shifting from location-bound call centers to omnichannel virtual service desks that use UCaaS to unify customer service voice calls, chatbots, and agent desktops. Grid operators rely on UCaaS for incident coordination, field dispatch, and infrastructure maintenance updates through persistent group chats and video bridges. Oil and gas companies utilize UCaaS integrations with GIS, SCADA, and ERP platforms to streamline upstream and downstream workflows. By enabling voice-enabled alerts, automated team huddles, and incident logging from mobile devices, UCaaS ensures continuity even under restricted connectivity zones, disaster scenarios, or shift handovers.

What Technologies Are Making UCaaS Platforms Enterprise-Ready for Energy Use Cases?

The functionality of UCaaS platforms is being shaped by emerging technology integrations tailored for the complex demands of the energy industry. Advanced UCaaS suites now incorporate AI-driven speech analytics, real-time language translation, and intelligent call routing-features essential for multi-lingual, cross-border energy teams. Integration with workflow automation engines allows communication triggers based on SCADA alarms, IoT sensor data, or operational KPIs. These functionalities are critical in minimizing downtime and enabling predictive maintenance by triggering collaborative response sessions even before equipment fails.

Another major technological leap lies in edge-device compatibility and hybrid architecture. Since many energy firms operate in bandwidth-constrained or air-gapped environments, UCaaS providers are offering modular deployments with local caching, minimal latency video codecs, and failover routing. Integration with ruggedized mobile hardware and satellite connectivity solutions ensures that field engineers, rig operators, and wind farm technicians can maintain voice/video access even in remote zones. Identity and access management (IAM) controls, role-based access, and compliance-ready encryption protocols (such as FIPS 140-2 and ISO 27001) are standard features, particularly as energy firms navigate NERC-CIP, GDPR, and region-specific cybersecurity mandates.

Where Are UCaaS Deployments Gaining Maximum Traction Across the Energy Value Chain?

UCaaS adoption is accelerating across both traditional and renewable energy sub-segments, driven by the need for centralized visibility, agile response mechanisms, and workforce decentralization. In oil and gas, upstream operations-exploration, drilling, production-benefit from UCaaS-enabled multi-party collaboration between HQ, field sites, and third-party contractors. Downstream refineries and distribution networks use the technology for internal compliance briefings, asset monitoring alerts, and emergency protocols. In the renewable sector, wind and solar farm operators rely on cloud-native communication platforms for O&M coordination, grid response alerts, and real-time performance reviews.

Electric utilities and transmission operators are witnessing a sharp increase in UCaaS adoption as they manage distributed energy resources (DERs), microgrids, and demand response programs. With the shift to smart grids and digital substations, communication between control centers, maintenance crews, and regional offices must be continuous and contextual. UCaaS helps unify SCADA dashboards, mobile inspection reports, and command center conversations into a single collaborative framework. In energy retail, sales, billing, and support teams are utilizing AI-driven UCaaS platforms to manage customer journeys across voice, web, and app-based channels. The rise of community solar projects and prosumer engagement is further expanding the customer interface scope for UCaaS platforms.

What Is Powering the Expansion of the UCaaS Market in the Energy Sector?

The growth in the UCaaS in energy market is driven by several factors, including the decentralization of energy generation, the emergence of hybrid work models, and the digital transformation of asset operations. With global energy enterprises transitioning toward more flexible, software-defined infrastructures, UCaaS emerges as a critical backbone that supports communication workflows across headquarters, control rooms, field teams, and partner ecosystems. The post-pandemic shift to hybrid work has accelerated investments in video conferencing, cloud voice, and secure messaging platforms that can operate across various terrains and regulatory jurisdictions.

Cost optimization is also a significant driver. By replacing capital-intensive hardware systems and MPLS-based telecom setups with flexible cloud subscriptions, energy firms can reallocate IT budgets toward analytics, cybersecurity, and core operations. Additionally, the rising frequency of climate-related disasters, cyberattacks on critical infrastructure, and asset aging issues necessitate fast, redundant, and interoperable communication channels-further solidifying the business case for UCaaS. As green energy mandates expand and ESG compliance takes center stage, UCaaS helps enterprises create a more agile, resilient, and transparent operational culture.

The market is also benefiting from vendor innovation and ecosystem partnerships. Cloud communications providers are tailoring energy-specific UCaaS offerings bundled with rugged device support, SCADA integrations, and industry-grade encryption. Partnerships with cloud hyperscalers (AWS, Azure, GCP) and telecom carriers are enabling global coverage and edge acceleration for mission-critical energy applications. As energy firms continue to modernize control centers, field service management, and customer operations, UCaaS will play a foundational role in ensuring their digital infrastructure remains synchronized, secure, and scalable.

SCOPE OF STUDY:

The report analyzes the Unified Communications as a Service (UCaaS) in Energy market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component, Other Components); Deployment (Private Deployment, Public Deployment, Hybrid Model Deployment); Organization Size (Large Enterprises, SMEs)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 32 Featured) -

  • 8x8, Inc.
  • Alcatel-Lucent Enterprise
  • AT&T Communications
  • Avaya Inc.
  • BT Group plc
  • Cisco Systems, Inc.
  • Comcast Business
  • Dialpad
  • Google LLC (Google Workspace)
  • GoTo (formerly Jive/LogMeIn)
  • Lumen Technologies
  • Microsoft Corporation (Teams)
  • Mitel Networks Corporation
  • Net2Phone
  • Nextiva
  • Polycom (now part of Poly)
  • Ribbon Communications Inc.
  • RingCentral, Inc.
  • Verizon Enterprise Solutions, LLC
  • Vonage Business (formerly Nexmo)

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TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Tariff Impact on Global Supply Chain Patterns
    • Unified Communications as a Service (UCaaS) in Energy - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Digitalization of Energy Operations Throws the Spotlight on UCaaS as a Mission-Critical Communication Platform
    • Decentralization of Energy Grids Spurs Growth in Unified Communication Tools Across Distributed Teams
    • Remote Monitoring and Field Operations Expand Addressable Market for Mobile-First UCaaS Solutions
    • Cloud Migration and IT Modernization in Utilities Strengthen the Business Case for UCaaS Deployment
    • Rising Cybersecurity Concerns Drive Demand for Secure, Compliant UCaaS Platforms in the Energy Sector
    • Integration with IoT, SCADA, and Control Systems Creates Tailwinds for Real-Time Collaboration Capabilities
    • Predictive Maintenance and Asset Management Workflows Benefit from Unified Messaging and Video Conferencing Tools
    • Renewable Energy Projects and Global Collaboration Needs Fuel Growth in Scalable UCaaS Solutions
    • Cost Optimization and Infrastructure Consolidation Propel Demand for Single-Platform UCaaS Deployment
    • AI and Automation Integration Enhances Productivity in Energy Sector Communications
    • Global Energy Transition and Cross-Border Collaboration Highlight UCaaS as a Backbone for Agile Communication
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Unified Communications as a Service (UCaaS) in Energy Market Analysis of Annual Sales in US$ Thousand for Years 2014 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Telephony Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Telephony Component by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Collaboration Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Collaboration Component by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Unified Messaging Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Unified Messaging Component by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Conferencing Component by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Conferencing Component by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Other Components by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Other Components by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for SMEs by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for SMEs by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 18: World Recent Past, Current & Future Analysis for Private Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 19: World 6-Year Perspective for Private Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Public Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 21: World 6-Year Perspective for Public Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 22: World Recent Past, Current & Future Analysis for Hybrid Model Deployment by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 23: World 6-Year Perspective for Hybrid Model Deployment by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 24: USA Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 25: USA 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 26: USA Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 27: USA 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 28: USA Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 29: USA 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • CANADA
    • TABLE 30: Canada Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 31: Canada 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 32: Canada Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Canada 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 34: Canada Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 35: Canada 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • JAPAN
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 36: Japan Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Japan 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 38: Japan Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Japan 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 40: Japan Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 41: Japan 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • CHINA
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 42: China Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 43: China 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 44: China Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 45: China 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 46: China Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 47: China 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • EUROPE
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 48: Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 49: Europe 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 50: Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Europe 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 52: Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 53: Europe 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 54: Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 55: Europe 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • FRANCE
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 56: France Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 57: France 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 58: France Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 59: France 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 60: France Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 61: France 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • GERMANY
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 62: Germany Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Germany 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 64: Germany Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Germany 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 66: Germany Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Germany 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • ITALY
    • TABLE 68: Italy Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 69: Italy 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 70: Italy Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 71: Italy 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 72: Italy Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 73: Italy 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • UNITED KINGDOM
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 74: UK Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 75: UK 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 76: UK Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 77: UK 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 78: UK Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 79: UK 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 80: Rest of Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Rest of Europe 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 82: Rest of Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 83: Rest of Europe 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 84: Rest of Europe Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 85: Rest of Europe 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Unified Communications as a Service (UCaaS) in Energy Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 86: Asia-Pacific Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 87: Asia-Pacific 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 88: Asia-Pacific Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 89: Asia-Pacific 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 90: Asia-Pacific Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 91: Asia-Pacific 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 92: Rest of World Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Component - Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Rest of World 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Component - Percentage Breakdown of Value Sales for Telephony Component, Collaboration Component, Unified Messaging Component, Conferencing Component and Other Components for the Years 2025 & 2030
    • TABLE 94: Rest of World Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Organization Size - SMEs and Large Enterprises - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 95: Rest of World 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Organization Size - Percentage Breakdown of Value Sales for SMEs and Large Enterprises for the Years 2025 & 2030
    • TABLE 96: Rest of World Recent Past, Current & Future Analysis for Unified Communications as a Service (UCaaS) in Energy by Deployment - Private Deployment, Public Deployment and Hybrid Model Deployment - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 97: Rest of World 6-Year Perspective for Unified Communications as a Service (UCaaS) in Energy by Deployment - Percentage Breakdown of Value Sales for Private Deployment, Public Deployment and Hybrid Model Deployment for the Years 2025 & 2030

IV. COMPETITION