統合課金ソフトウェアとサービスの世界市場

統合課金ソフトウェアとサービスの世界市場は2030年までに285億米ドルに到達

2023年に84億米ドルと推定される統合課金ソフトウェアとサービスの世界市場は、2023年から2030年にかけてCAGR 19.1%で成長し、2030年には285億米ドルに達すると予測されます。本レポートで分析したセグメントの1つである統合課金ソリューションは、CAGR 14.3%を記録し、分析期間終了時には123億米ドルに達すると予測されます。統合課金サービスセグメントの成長率は、分析期間中CAGR 24.2%と推定されます。

米国市場は22億米ドル、中国はCAGR17.9%で成長すると予測

米国の統合課金ソフトウェアとサービス市場は2023年に22億米ドルと推定されます。世界第2位の経済大国である中国は、2030年までに43億米ドルの市場規模に達すると予測され、分析期間2023-2030年のCAGRは17.9%です。その他の注目すべき地域別市場としては、日本とカナダがあり、それぞれ分析期間中に16.7%と16.7%のCAGRで成長すると予測されています。欧州では、ドイツがCAGR約14.0%で成長すると予測されています。

世界の統合課金ソフトウェアとサービス市場- 主要動向と促進要因まとめ

通信における課金に革命をもたらすものとは？統合課金ソフトウェアとサービスを理解する

統合課金ソフトウェアとサービスは、通信業界における重要な進化を象徴するものであり、従来の課金システムの機能とリアルタイムの課金機能を融合させ、幅広いサービスを管理し収益化します。この統一されたアプローチにより、通信事業者は単一のプラットフォームを通じて、音声、データ、ビデオ、コンテンツ・サービスの課金と請求をシームレスに行うことができます。ここでいうコンバージェンスとは、ポストペイドとプリペイドの両サービスを統合することで、サービスプロバイダーが柔軟で革新的な価格設定や、顧客体験を高めるためにリアルタイムでカスタマイズ可能なバンドルパッケージを提供できるようにすることを意味します。消費者がパーソナライズされたサービス・バンドルや利用ベースの課金オプションをますます求めるようになる中、統合課金システムは、変化する市場の需要に迅速に適応するために通信会社に必要な敏捷性を提供します。

統合課金はサービス・プロバイダーと消費者にどのような利益をもたらすか？

サービス・プロバイダーにとって、統合課金システムを導入する主なメリットは、業務を合理化し、複雑さを軽減できることです。この統一されたシステムにより、サービスの種類や顧客ベースごとに別々のシステムを維持する必要がなくなり、運用コストと資本支出の大幅な削減につながります。さらに、様々なサービスにおいて一貫した透明性のある課金体験を提供することで、顧客サービスも向上します。消費者にとって、統合課金は、よりカスタマイズされたサービス・パッケージと、リアルタイムで支出をコントロールできる柔軟性を意味し、総合的な満足度を高める。さらに、より迅速な紛争解決とより正確な請求が可能になり、従来のシステムでよく見られた請求エラーや調整に伴うフラストレーションが軽減されます。

統合課金を推進する技術革新とは？

技術の進歩により、統合課金ソフトウェアとサービスの状況が継続的に形成されています。クラウド・コンピューティングの統合は、サービス・プロバイダーのニーズに応じて拡張・縮小できるスケーラブルなソリューションを提供し、物理的なインフラを大幅にアップグレードすることなく需要の急増に対応します。人工知能（AI）と機械学習（ML）もまた、より高度なデータ分析と意思決定プロセスを可能にし、ユーザーの行動や嗜好に基づいたダイナミックな価格設定モデルやパーソナライズされたサービス提供を可能にするため、不可欠なものとなりつつあります。さらに、ブロックチェーン技術の採用は、透明性とセキュリティの側面に革命をもたらす可能性があり、取引や利用状況に関する不変の記録を提供することで、信頼の構築と不正行為の削減に役立ちます。これらの技術は、業務の効率化を促進するだけでなく、競争が激化する市場における新たなビジネスモデルや収益源の開発もサポートします。

統合課金市場の成長を促進する要因は？

統合課金市場の成長は、統合通信サービスに対する需要の増加、デジタルコンテンツの普及、新しい通信技術の継続的な採用など、いくつかの要因によってもたらされます。5G技術が世界的に展開されるにつれ、消費者が使用する接続機器の数とデータ量は急増すると予想され、膨大な量のリアルタイムデータを処理できる、より堅牢で柔軟な充電システムが必要となります。さらに、通信業界の競争は、サービスプロバイダーが顧客を引き付け、維持するための革新的な方法を模索することを後押しします。複数の通貨、言語、法的要件に対応できる課金システムへのアップグレードが必要になることも多いです。最後に、オンデマンドやサブスクリプションベースのサービスにますます傾く消費者行動が、統合課金システムが提供する多用途で効率的な課金ソリューションの必要性を煽っています。これらの要因は、デジタル時代における統合課金がダイナミックに成長していることを裏付けています。

調査対象企業の例（全14件）

• Accenture PLC
• AMDOCS Ltd.
• Aria Systems, Inc.
• Cerillion Plc
• Comarch SA
• CSG Systems International, Inc.
• Ericsson AB
• Global Convergence Solutions（GCS）
• Hewlett-Packard Development Company LP
• Hitachi Data Systems Corporation
• Huawei Technologies Co., Ltd.
• Netcracker Technology Corporation
• Nokia Corporation
• Optiva, Inc.
• Oracle Corporation
• SAP SE
• Sterlite Technologies Limited
• Subex Limited
• Wipro Limited

目次

第1章 調査手法

第2章 エグゼクティブサマリー

• 市場概要
• 主要企業
• 市場動向と促進要因
• 世界市場の見通し

第3章 市場分析

• 米国
• カナダ
• 日本
• 中国
• 欧州
• フランス
• ドイツ
• イタリア
• 英国
• その他欧州
• アジア太平洋
• その他の地域

第4章 競合

Global Convergent Charging Software and Services Market to Reach US$28.5 Billion by 2030

The global market for Convergent Charging Software and Services estimated at US$8.4 Billion in the year 2023, is expected to reach US$28.5 Billion by 2030, growing at a CAGR of 19.1% over the analysis period 2023-2030. Convergent Charging Solutions, one of the segments analyzed in the report, is expected to record a 14.3% CAGR and reach US$12.3 Billion by the end of the analysis period. Growth in the Convergent Charging Services segment is estimated at 24.2% CAGR over the analysis period.

The U.S. Market is Estimated at US$2.2 Billion While China is Forecast to Grow at 17.9% CAGR

The Convergent Charging Software and Services market in the U.S. is estimated at US$2.2 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$4.3 Billion by the year 2030 trailing a CAGR of 17.9% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 16.7% and 16.7% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 14.0% CAGR.

Global Convergent Charging Software and Services Market - Key Trends and Drivers Summarized

What Revolutionizes Billing in Telecommunications? Understanding Convergent Charging Software and Services

Convergent charging software and services represent a crucial evolution in the telecommunications industry, merging the functionality of traditional billing systems with real-time charging capabilities to manage and monetize a wide array of services. This unified approach allows telecom operators to seamlessly charge and bill for voice, data, video, and content services through a single platform. The convergence in this context means integrating both postpaid and prepaid services, thereby enabling service providers to offer flexible and innovative pricing and bundling packages that can be customized in real time to enhance customer experience. As consumers increasingly seek out personalized service bundles and usage-based billing options, convergent charging systems provide the agility that telecom companies need to adapt quickly to changing market demands.

How Does Convergent Charging Benefit Service Providers and Consumers?

For service providers, the primary benefit of implementing convergent charging systems is the ability to streamline operations and reduce complexity. This unified system eliminates the need for maintaining separate systems for different types of services and customer bases, leading to significant reductions in operational costs and capital expenditure. Moreover, it enhances customer service by providing a consistent and transparent billing experience across various service offerings. For consumers, convergent charging means more tailored service packages and the flexibility to control their spending in real-time, enhancing overall satisfaction. Additionally, it allows for quicker dispute resolution and more accurate billing, reducing the frustration associated with billing errors and adjustments often seen with traditional systems.

What Technological Innovations Propel Convergent Charging Forward?

Technological advancements are continually shaping the landscape of convergent charging software and services. The integration of cloud computing offers scalable solutions that can expand or contract based on the service provider's needs, accommodating spikes in demand without the need for significant physical infrastructure upgrades. Artificial intelligence (AI) and machine learning (ML) are also becoming integral, as they enable more sophisticated data analysis and decision-making processes, allowing for dynamic pricing models and personalized service offerings based on user behavior and preferences. Furthermore, the adoption of blockchain technology could revolutionize aspects of transparency and security, providing immutable records of transactions and usage that can help build trust and reduce fraud. These technologies not only drive operational efficiency but also support the development of new business models and revenue streams in an increasingly competitive market.

What Drives the Growth in the Convergent Charging Market?

The growth in the convergent charging market is driven by several factors, including the increasing demand for integrated telecommunications services, the proliferation of digital content, and the continuous adoption of new communication technologies. As 5G technology rolls out globally, the number of connected devices and the volume of data used by consumers are expected to surge, necessitating more robust and flexible charging systems that can handle vast amounts of real-time data. Additionally, the competitive nature of the telecommunications industry pushes service providers to seek innovative ways to attract and retain customers, which convergent charging systems facilitate through customized billing and service options. Regulatory changes and the need for compliance in different regions also play a role, as they often require upgrades to billing systems that can handle multiple currencies, languages, and legal requirements. Lastly, consumer behavior, which leans increasingly towards on-demand and subscription-based services, fuels the need for versatile and efficient billing solutions provided by convergent charging systems. These factors collectively underscore the dynamic and growing field of convergent charging in the digital era.

Select Competitors (Total 14 Featured) -

• Accenture PLC
• AMDOCS Ltd.
• Aria Systems, Inc.
• Cerillion Plc
• Comarch SA
• CSG Systems International, Inc.
• Ericsson AB
• Global Convergence Solutions (GCS)
• Hewlett-Packard Development Company LP
• Hitachi Data Systems Corporation
• Huawei Technologies Co., Ltd.
• Netcracker Technology Corporation
• Nokia Corporation
• Optiva, Inc.
• Oracle Corporation
• SAP SE
• Sterlite Technologies Limited
• Subex Limited
• Wipro Limited

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

• 1. MARKET OVERVIEW
  • Influencer Market Insights
  • Convergent Charging Software and Services - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • Global Economic Update
• 2. FOCUS ON SELECT PLAYERS
• 3. MARKET TRENDS & DRIVERS
  • Rising Demand for Real-Time Charging Solutions Drives Market Growth
  • 5G Deployment Accelerates Adoption of Convergent Charging Systems
  • Digital Transformation in Telecom Spurs Demand for Integrated Charging Services
  • Innovations in Service Delivery Models Expand Market Opportunities for Charging Solutions
  • Growing Popularity of Subscription Services Sustains Demand for Dynamic Charging Systems
  • Integration of IoT Services Throws the Spotlight On Advanced Charging Infrastructures
  • Consumer Demand for Unified Billing and Charging Experience Accelerates Market Evolution
• 4. GLOBAL MARKET PERSPECTIVE
  • TABLE 1: World Convergent Charging Software and Services Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
  • TABLE 2: World Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 3: World Historic Review for Convergent Charging Software and Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 4: World 16-Year Perspective for Convergent Charging Software and Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
  • TABLE 5: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 6: World Historic Review for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 7: World 16-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
  • TABLE 8: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 9: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 10: World 16-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030

III. MARKET ANALYSIS

• UNITED STATES
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
  • TABLE 11: USA Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 12: USA Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 13: USA 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• CANADA
  • TABLE 14: Canada Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 15: Canada Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 16: Canada 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• JAPAN
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
  • TABLE 17: Japan Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 18: Japan Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 19: Japan 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• CHINA
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
  • TABLE 20: China Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 21: China Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 22: China 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• EUROPE
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
  • TABLE 23: Europe Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
  • TABLE 24: Europe Historic Review for Convergent Charging Software and Services by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 25: Europe 16-Year Perspective for Convergent Charging Software and Services by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
  • TABLE 26: Europe Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 27: Europe Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 28: Europe 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• FRANCE
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
  • TABLE 29: France Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 30: France Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 31: France 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• GERMANY
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
  • TABLE 32: Germany Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 33: Germany Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 34: Germany 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• ITALY
  • TABLE 35: Italy Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 36: Italy Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 37: Italy 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• UNITED KINGDOM
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
  • TABLE 38: UK Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 39: UK Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 40: UK 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• REST OF EUROPE
  • TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 42: Rest of Europe Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 43: Rest of Europe 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• ASIA-PACIFIC
  • Convergent Charging Software and Services Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
  • TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 45: Asia-Pacific Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 46: Asia-Pacific 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030
• REST OF WORLD
  • TABLE 47: Rest of World Recent Past, Current & Future Analysis for Convergent Charging Software and Services by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
  • TABLE 48: Rest of World Historic Review for Convergent Charging Software and Services by Component - Solutions and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
  • TABLE 49: Rest of World 16-Year Perspective for Convergent Charging Software and Services by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2014, 2024 & 2030

IV. COMPETITION