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表紙：ワークフォース管理（WFM）ソフトウェアの市場規模：ソフトウェアタイプ別、展開モデル別、エンドユーザー別、世界予測、2023年～2032年
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1385344

ワークフォース管理（WFM）ソフトウェアの市場規模：ソフトウェアタイプ別、展開モデル別、エンドユーザー別、世界予測、2023年～2032年

Workforce Management (WFM) Software Market Size-By Software Type (Workforce Scheduling and Optimization, Time and Attendance Management, Employee Performance Management, Workforce Analytics), Deployment Model, End-user & Global Forecast, 2023-2032
出版日: | 発行: Global Market Insights Inc. | ページ情報: 英文 250 Pages | 納期: 2～3営業日

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価格
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本日の銀行送金レート: 1USD=156.76円
ワークフォース管理（WFM）ソフトウェアの市場規模：ソフトウェアタイプ別、展開モデル別、エンドユーザー別、世界予測、2023年～2032年
出版日: 2023年10月26日
発行: Global Market Insights Inc.
ページ情報: 英文 250 Pages
納期: 2～3営業日
  • 全表示
  • 概要
  • 図表
  • 目次
概要

ワークフォース管理（WFM）ソフトウェアの世界市場規模は、2023年から2032年にかけてCAGR 8%超を記録する見通しです。

これは、より良いリソース配分と最適化を実現するためのデータ駆動型の意思決定を可能にするデータ分析とレポーティングの重要性が組織内で高まっているためです。

また、業務効率の改善への注目の高まりも、ワークフォース関連プロセスを自動化・最適化するWFMソフトウェアの導入を企業に促しています。例えば2023年4月、大手カスタマーエクスペリエンス（CX）テクノロジープロバイダーのTTEC Holdingsは、ワークフォースパフォーマンスをリアルタイムで可視化するMicrosoft Dynamics 365 Customer Service向けWFM Adapter by TTEC Digitalの発売を発表しました。労働規制や労働関連法を遵守することの重要性が高まっていることも、法的問題や罰則のリスクを抑えつつ、変化する規制を遵守する組織を支援するWFMソフトウェアへの需要を押し上げています。

ソフトウェアタイプ別では、労働力のスケジューリングと最適化セグメントの市場規模は、2023年から2032年にかけて健全なCAGRを観察する可能性があります。この成長は、最適化された満足度の高い労働力を促進するために、業務上のニーズ、コンプライアンス要件、従業員の嗜好のバランスを取ることに、組織の関心が高まっていることに起因しています。WFMソフトウェアは、長期的な人材ニーズや動向に関する洞察を提供するため、戦略的な人員計画を確実にします。手作業によるスケジューリングに必要な時間と労力を削減するスケジューリング・プロセスの自動化も、このセグメントの成長に有利であることを証明します。

エンドユーザー別では、ヘルスケア分野の人員管理ソフトウェア市場規模は2032年まで拡大すると予測されます。残業規制、最大労働時間、休憩時間などの厳しい労働規制を医療機関が強く遵守していることが、スケジューリングプロセスを自動化するWFMソフトウェアの選好を後押ししています。このソフトウェアはまた、患者の需要、スタッフの可用性だけでなく、規制の遵守に基づいて最適化されたスタッフのスケジュールを作成するのに役立ちます。

地域的には、アジア太平洋地域のWFMソフトウェア産業規模は、クラウドコンピューティング、モバイル接続、およびIoTなどの急速な新技術の採用により、2023年から2032年に顕著なCAGRを獲得すると予測されています。リモートワークやモバイルワークの急増も、同地域におけるモバイルワークフォース管理をサポートするWFMソリューションの需要増加を後押ししています。HRソリューション企業エーオンの調査によると、2022年8月現在、インド企業の約9％が完全にリモートで機能しています。

目次

第1章 調査手法と調査範囲

第2章 エグゼクティブサマリー

第3章 ワークフォース管理（WFM）ソフトウェア市場：産業洞察

  • COVID-19の影響
  • ロシア・ウクライナ戦争の影響
  • エコシステム分析
  • テクノロジーとイノベーションの展望
  • 特許分析
  • 主要ニュースとイニシアチブ
    • パートナーシップ/コラボレーション
    • 合併/買収
    • 投資
    • 製品上市とイノベーション
  • 規制状況
  • 影響要因
    • 促進要因
      • 従業員パフォーマンス管理ソリューションの採用増加
      • 労働力のスケジューリングと最適化への傾向の高まり
      • ワークフォース管理（WFM）におけるAIと機械学習の統合
      • クラウドベースのソリューション採用の増加
    • 業界の潜在的リスク＆課題
      • 複雑な実装
  • 成長可能性分析
  • ポーター分析
  • PESTEL分析

第4章 競合情勢

  • イントロダクション
  • 各社の市場シェア
  • 主要市場プレーヤーの競合分析
    • Oracle Corp.
    • SAP SE
    • ADP, Inc.
    • Workday Inc.
    • Microsoft Corporation
    • IBM Corporation
    • UKG Inc.
  • 競合のポジショニング・マトリックス
  • 戦略展望マトリックス

第5章 ワークフォース管理（WFM）ソフトウェア市場推定・予測：ソフトウェアタイプ別

  • 主要動向：ソフトウェアタイプ別
  • ワークフォースのスケジューリングと最適化
  • 勤怠管理
  • 従業員パフォーマンス管理
  • ワークフォースアナリティクス
  • その他

第6章 ワークフォース管理（WFM）ソフトウェア市場推定・予測：展開モデル別

  • 主要動向：展開モデル別
  • オンプレミス
  • クラウド

第7章 ワークフォース管理（WFM）ソフトウェア市場推定・予測：エンドユーザー別

  • 主要動向：エンドユーザー別
  • 小売
  • ヘルスケア
  • 製造
  • BFSI
  • IT・通信
  • その他

第8章 ワークフォース管理（WFM）ソフトウェア市場推定・予測：地域別

  • 主要動向：地域別
  • 北米
    • 米国
    • カナダ
  • 欧州
    • 英国
    • ドイツ
    • フランス
    • イタリア
    • スペイン
    • ロシア
  • アジア太平洋
    • 中国
    • インド
    • 日本
    • 韓国
    • 東南アジア
    • ニュージーランド
  • ラテンアメリカ
    • ブラジル
    • メキシコ
    • アルゼンチン
  • 中東・アフリカ
    • UAE
    • サウジアラビア
    • 南アフリカ

第9章 企業プロファイル

  • ActiveOps PLC
  • ADP, Inc.
  • ATOSS Software AG
  • Ceridian HCM Holding Inc.
  • IBM Corporation
  • Infor Group
  • Microsoft Corporation
  • NICE Ltd.
  • Oracle Corp.
  • Paycor Inc.
  • SAP SE
  • ServiceMax Inc.
  • UKG Inc.
  • Verint
  • Workday Inc.
図表

Data Tables

  • TABLE 1 Global workforce management (WFM) software market 360 degree synopsis, 2018-2032
  • TABLE 2 Workforce management (WFM) software market, 2018 - 2022,
  • TABLE 3 Workforce management (WFM) software market, 2023 - 2032,
  • TABLE 4 Workforce management (WFM) software TAM, 2023 - 2032
  • TABLE 5 Workforce management (WFM) software market, by region, 2018 - 2022 (USD Million)
  • TABLE 6 Workforce management (WFM) software market, by region, 2023 - 2032 (USD Million)
  • TABLE 7 Workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 8 Workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 9 Workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 10 Workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 11 Workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 12 Workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 13 COVID-19 impact on the North America workforce management (WFM) software market
  • TABLE 14 COVID-19 impact on the Europe workforce management (WFM) software market
  • TABLE 15 COVID-19 impact on the Asia Pacific workforce management (WFM) software market
  • TABLE 16 COVID-19 impact on the Latin America workforce management (WFM) software market
  • TABLE 17 COVID-19 impact on the MEA workforce management (WFM) software market
  • TABLE 18 Vendor matrix
  • TABLE 19 Patent analysis
  • TABLE 20 Industry impact forces
  • TABLE 21 Company market share, 2022
  • TABLE 22 Competitive analysis of major market players, 2022
  • TABLE 23 Workforce scheduling and optimization market, 2018 - 2022 (USD Million)
  • TABLE 24 Workforce scheduling and optimization market, 2023 - 2032 (USD Million)
  • TABLE 25 Time and attendance management market, 2018 - 2022 (USD Million)
  • TABLE 26 Time and attendance management market, 2023 - 2032 (USD Million)
  • TABLE 27 Employee performance management market, 2018 - 2022 (USD Million)
  • TABLE 28 Employee performance management market, 2023 - 2032 (USD Million)
  • TABLE 29 Fraud detection & prevention market, 2018 - 2022 (USD Million)
  • TABLE 30 Fraud detection & prevention market, 2023 - 2032 (USD Million)
  • TABLE 31 Workforce analytics market, 2018 - 2022 (USD Million)
  • TABLE 32 Workforce analytics market, 2023 - 2032 (USD Million)
  • TABLE 33 Others market, 2018 - 2022 (USD Million)
  • TABLE 34 Others and access market, 2023 - 2032 (USD Million)
  • TABLE 35 On-premises market, 2018 - 2022 (USD Million)
  • TABLE 36 On-premises market, 2023 - 2032 (USD Million)
  • TABLE 37 Cloud market, 2018 - 2022 (USD Million)
  • TABLE 38 Cloud market, 2023 - 2032 (USD Million)
  • TABLE 39 Retail market, 2018 - 2022 (USD Million)
  • TABLE 40 Retail market, 2023 - 2032 (USD Million)
  • TABLE 41 Healthcare market, 2018 - 2022 (USD Million)
  • TABLE 42 Healthcare market, 2023 - 2032 (USD Million)
  • TABLE 43 Manufacturing market, 2018 - 2022 (USD Million)
  • TABLE 44 Manufacturing market, 2023 - 2032 (USD Million)
  • TABLE 45 BFSI market, 2018 - 2022 (USD Million)
  • TABLE 46 BFSI market, 2023 - 2032 (USD Million)
  • TABLE 47 IT & Telecom market, 2018 - 2022 (USD Million)
  • TABLE 48 IT & Telecom market, 2023 - 2032 (USD Million)
  • TABLE 49 Others market, 2018 - 2022 (USD Million)
  • TABLE 50 Others market, 2023 - 2032 (USD Million)
  • TABLE 51 North America workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 52 North America workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 53 North America workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 54 North America workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 55 North America workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 56 North America workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 57 North America workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 58 North America workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 59 U.S. workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 60 U.S. workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 61 U.S. workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 62 U.S. workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 63 U.S. workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 64 U.S. workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 65 U.S. workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 66 U.S. workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 67 Canada workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 68 Canada workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 69 Canada workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 70 Canada workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 71 Canada workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 72 Canada workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 73 Canada workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 74 Canada workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 75 Europe workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 76 Europe workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 77 Europe workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 78 Europe workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 79 Europe workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 80 Europe workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 81 Europe workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 82 Europe workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 83 UK workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 84 UK workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 85 UK workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 86 UK workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 87 UK workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 88 UK workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 89 UK workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 90 UK workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 91 Germany workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 92 Germany workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 93 Germany workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 94 Germany workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 95 Germany workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 96 Germany workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 97 Germany workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 98 Germany workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 99 France workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 100 France workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 101 France workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 102 France workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 103 France workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 104 France workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 105 France workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 106 France workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 107 Italy workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 108 Italy workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 109 Italy workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 110 Italy workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 111 Italy workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 112 Italy workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 113 Italy workforce management (WFM) software market, by end-user, 2018 - 2022 (USD Million)
  • TABLE 114 Italy workforce management (WFM) software market, by end-user, 2023 - 2032 (USD Million)
  • TABLE 115 Spain workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 116 Spain workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 117 Spain workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 118 Spain workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 119 Spain workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 120 Spain workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 121 Spain workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 122 Spain workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 123 Russia workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 124 Russia workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 125 Russia workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 126 Russia workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 127 Russia workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 128 Russia workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 129 Russia workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 130 Russia workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 131 Asia Pacific workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 132 Asia Pacific workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 133 Asia Pacific workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 134 Asia Pacific workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 135 Asia Pacific workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 136 Asia Pacific workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 137 Asia Pacific workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 138 Asia Pacific workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 139 China workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 140 China workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 141 China workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 142 China workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 143 China workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 144 China workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 145 China workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 146 China workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 147 India workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 148 India workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 149 India workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 150 India workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 151 India workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 152 India workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 153 India workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 154 India workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 155 Japan workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 156 Japan workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 157 Japan workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 158 Japan workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 159 Japan workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 160 Japan workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 161 Japan workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 162 Japan workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 163 South Korea workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 164 South Korea workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 165 South Korea workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 166 South Korea workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 167 South Korea workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 168 South Korea workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 169 South Korea workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 170 South Korea workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 171 Southeast Asia workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 172 Southeast Asia workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 173 Southeast Asia workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 174 Southeast Asia workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 175 Southeast Asia workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 176 Southeast Asia workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 177 Southeast Asia workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 178 Southeast Asia workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 179 ANZ workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 180 ANZ workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 181 ANZ workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 182 ANZ workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 183 ANZ workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 184 ANZ workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 185 ANZ workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 186 ANZ workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 187 Latin America workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 188 Latin America workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 189 Latin America workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 190 Latin America workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 191 Latin America workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 192 Latin America workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 193 Latin America workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 194 Latin America workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 195 Brazil workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 196 Brazil workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 197 Brazil workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 198 Brazil workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 199 Brazil workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 200 Brazil workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 201 Brazil workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 202 Brazil workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 203 Mexico workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 204 Mexico workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 205 Mexico workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 206 Mexico workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 207 Mexico workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 208 Mexico workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 209 Mexico workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 210 Mexico workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 211 Argentina workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 212 Argentina workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 213 Argentina workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 214 Argentina workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 215 Argentina workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 216 Argentina workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 217 Argentina workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 218 Argentina workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 219 MEA workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 220 MEA workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 221 MEA workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 222 MEA workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 223 MEA workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 224 MEA workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 225 MEA workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 226 MEA workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 227 UAE workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 228 UAE workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 229 UAE workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 230 UAE workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 231 UAE workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 232 UAE workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 233 UAE workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 234 UAE workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 235 South Africa workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 236 South Africa workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 237 South Africa workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 238 South Africa workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 239 South Africa workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 240 South Africa workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 241 South Africa workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 242 South Africa workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)
  • TABLE 243 Saudi Arabia workforce management (WFM) software market, 2018 - 2022 (USD Million)
  • TABLE 244 Saudi Arabia workforce management (WFM) software market, 2023 - 2032 (USD Million)
  • TABLE 245 Saudi Arabia workforce management (WFM) software market, by software type, 2018 - 2022 (USD Million)
  • TABLE 246 Saudi Arabia workforce management (WFM) software market, by software type, 2023 - 2032 (USD Million)
  • TABLE 247 Saudi Arabia workforce management (WFM) software market, by deployment model, 2018 - 2022 (USD Million)
  • TABLE 248 Saudi Arabia workforce management (WFM) software market, by deployment model, 2023 - 2032 (USD Million)
  • TABLE 249 Saudi Arabia workforce management (WFM) software market, by End-user, 2018 - 2022 (USD Million)
  • TABLE 250 Saudi Arabia workforce management (WFM) software market, by End-user, 2023 - 2032 (USD Million)

Charts & Figures

  • FIG 1 GMI's report coverage in the global workforce management (WFM) software market
  • FIG 2 Industry segmentation
  • FIG 3 Forecast calculation
  • FIG 4 Profile break-up of primary respondents
  • FIG 5 Workforce management (WFM) software market 36 degree synopsis, 2018 - 2032
  • FIG 6 Workforce management (WFM) software ecosystem analysis
  • FIG 7 Profit margin analysis
  • FIG 8 Growth potential analysis
  • FIG 9 Porter's analysis
  • FIG 10 PESTEL analysis
  • FIG 11 Competitive analysis of major market players, 2022
  • FIG 12 Competitive positioning matrix
  • FIG 13 Strategic outlook matrix
  • FIG 14 Workforce management (WFM) software market, by software type, 2022 & 2032
  • FIG 15 Workforce management (WFM) software market, by deployment model, 2022 & 2032
  • FIG 16 Workforce management (WFM) software market, by end-user, 2022 & 2032
  • FIG 17 SWOT Analysis, ActiveOps PLC
  • FIG 18 SWOT Analysis, ADP, Inc.
  • FIG 19 SWOT Analysis, ATOSS Software AG
  • FIG 20 SWOT Analysis, Ceridian HCM Holding Inc.
  • FIG 21 SWOT Analysis, IBM Corporation
  • FIG 22 SWOT Analysis, Infor Group
  • FIG 23 SWOT Analysis, Microsoft Corporation
  • FIG 24 SWOT Analysis, NICE Ltd.
  • FIG 25 SWOT Analysis, Oracle Corp.
  • FIG 26 SWOT Analysis, Paycor Inc.
  • FIG 27 SWOT Analysis, SAP SE
  • FIG 28 SWOT Analysis, ServiceMax Inc.
  • FIG 29 SWOT Analysis, UKG Inc.
  • FIG 30 SWOT Analysis, Verint
  • FIG 31 SWOT Analysis, Workday Inc.
目次
Product Code: 7173

Global Workforce Management (WFM) Software Market size is poised to record over 8% CAGR from 2023-2032, due to the rising importance of data analytics and reporting in organizations for enabling data-driven decision-making to offer better resource allocation and optimization.

The growing focus on improving operational efficiency is also compelling businesses to deploy WFM software to automate and optimize workforce-related processes. For instance, in April 2023, leading customer experience (CX) technology provider TTEC Holdings announced the launch of Workforce Management (WFM) Adapter by TTEC Digital for Microsoft Dynamics 365 Customer Service to render real-time visibility into workforce performance. The increasing criticality of complying with labor regulations and workforce-related laws is also pushing the demand for WFM software to assist organizations in staying compliant with the changing regulations whilst limiting the risk of legal issues and penalties.

The overall WFM software industry is segmented based on software type, deployment model, and end-user, and region.

In terms of software type, the market size from the workforce scheduling and optimization segment may observe healthy CAGR from 2023-2032. The growth can be attributed to the rising focus of organizations on balancing operational needs, compliance requirements as well as employee preferences to facilitate well-optimized and satisfied workforce. WFM software ensures strategic workforce planning as it provides insights into long-term staffing needs and trends. Automation of the scheduling process for reducing the time and effort required in manual scheduling will also prove favorable for the segment growth.

On the basis of end-use, the workforce management software market size from the healthcare segment is expected to expand up to 2032. The strong adherence of healthcare organizations to strict labor regulations, including overtime rules, maximum working hours, and break times is driving the preference for WFM software to automate the scheduling processes. The software also assists in creating optimized staff schedules based on patient demand, staff availability as well as regulatory compliance.

Regionally, the Asia Pacific WFM software industry size is projected to accrue notable CAGR from 2023 to 2032 due to the rapid adoption new technologies, such as cloud computing, mobile connectivity, and IoT. The surge in remote and mobile work arrangements is also driving the increased demand for WFM solutions for support mobile workforce management in the region. As per a survey by HR solutions firm Aon, nearly 9% of corporate India was functionally fully remotely as of August 2022.

Table of Contents

Chapter 1 Methodology & Scope

  • 1.1 Market scope & definition
  • 1.2 Base estimates & calculations
  • 1.3 Forecast calculation
  • 1.4 Data sources
    • 1.4.1 Primary
    • 1.4.2 Secondary
      • 1.4.2.1 Paid sources
      • 1.4.2.2 Public sources

Chapter 2 Executive Summary

  • 2.1 Workforce management (WFM) software market 360 degree synopsis, 2018 - 2032
  • 2.2 Business trends
    • 2.2.1 Total Addressable Market (TAM), 2023 - 2032
  • 2.3 Regional trends
  • 2.4 Software type trends
  • 2.5 Deployment model trends
  • 2.6 End-user trends

Chapter 3 Workforce Management (WFM) Software Market Industry Insights

  • 3.1 Impact of COVID-19
  • 3.2 Impact of the Russia-Ukraine war
  • 3.3 Industry ecosystem analysis
  • 3.4 Technology & innovation landscape
  • 3.5 Patent analysis
  • 3.6 Key news and initiatives
    • 3.6.1 Partnership/Collaboration
    • 3.6.2 Merger/Acquisition
    • 3.6.3 Investment
    • 3.6.4 Product launch & innovation
  • 3.7 Regulatory landscape
  • 3.8 Impact forces
    • 3.8.1 Growth drivers
      • 3.8.1.1 Rising adoption of employee performance management solutions
      • 3.8.1.2 Growing inclination towards workforce scheduling and optimization
      • 3.8.1.3 Integration of AI and machine learning in workforce management
      • 3.8.1.4 Increasing adoption of cloud-based solutions
    • 3.8.2 Industry pitfalls & challenges
      • 3.8.2.1 Complex implementation
  • 3.9 Growth potential analysis
  • 3.10 Porter's analysis
  • 3.11 PESTEL analysis

Chapter 4 Competitive Landscape, 2022

  • 4.1 Introduction
  • 4.2 Company market share, 2022
  • 4.3 Competitive analysis of major market players, 2022
    • 4.3.1 Oracle Corp.
    • 4.3.2 SAP SE
    • 4.3.3 ADP, Inc.
    • 4.3.4 Workday Inc.
    • 4.3.5 Microsoft Corporation
    • 4.3.6 IBM Corporation
    • 4.3.7 UKG Inc.
  • 4.4 Competitive positioning matrix, 2022
  • 4.5 Strategic outlook matrix, 2022

Chapter 5 Workforce Management (WFM) Software Market Estimates & Forecast, By Software Type (Revenue)

  • 5.1 Key trends, by software type
  • 5.2 Workforce scheduling and optimization
  • 5.3 Time and attendance management
  • 5.4 Employee performance management
  • 5.5 Workforce Analytics
  • 5.6 Others

Chapter 6 Workforce Management (WFM) Software Market Estimates & Forecast, By Deployment Model (Revenue)

  • 6.1 Key trends, by deployment model
  • 6.2 On-premises
  • 6.3 Cloud

Chapter 7 Workforce Management (WFM) Software Market Estimates & Forecast, By End-user (Revenue)

  • 7.1 Key trends, by end-user
  • 7.2 Retail
  • 7.3 Healthcare
  • 7.4 Manufacturing
  • 7.5 BFSI
  • 7.6 IT & Telecom
  • 7.7 Others

Chapter 8 Workforce Management (WFM) Software Market Estimates & Forecast, By Region (Revenue)

  • 8.1 Key trends, by region
  • 8.2 North America
    • 8.2.1 U.S.
    • 8.2.2 Canada
  • 8.3 Europe
    • 8.3.1 UK
    • 8.3.2 Germany
    • 8.3.3 France
    • 8.3.4 Italy
    • 8.3.5 Spain
    • 8.3.6 Russia
  • 8.4 Asia Pacific
    • 8.4.1 China
    • 8.4.2 India
    • 8.4.3 Japan
    • 8.4.4 South Korea
    • 8.4.5 Southeast Asia
    • 8.4.6 ANZ
  • 8.5 Latin America
    • 8.5.1 Brazil
    • 8.5.2 Mexico
    • 8.5.3 Argentina
  • 8.6 MEA
    • 8.6.1 UAE
    • 8.6.2 Saudi Arabia
    • 8.6.3 South Africa

Chapter 9 Company Profiles

  • 9.1 ActiveOps PLC
  • 9.2 ADP, Inc.
  • 9.3 ATOSS Software AG
  • 9.4 Ceridian HCM Holding Inc.
  • 9.5 IBM Corporation
  • 9.6 Infor Group
  • 9.7 Microsoft Corporation
  • 9.8 NICE Ltd.
  • 9.9 Oracle Corp.
  • 9.10 Paycor Inc.
  • 9.11 SAP SE
  • 9.12 ServiceMax Inc.
  • 9.13 UKG Inc.
  • 9.14 Verint
  • 9.15 Workday Inc.