デジタルBSS市場- コンポーネント別、企業規模別、最終用途別、2023年～2032年予測

世界のデジタルBSS市場は、2023年から2032年にかけて15.1％のCAGRを記録します。

業界全体の急速なデジタル変革により、顧客とのやり取り、課金、サービス提供を効率的に管理する高度なBSSソリューションが必要とされています。データ利用の急増と接続デバイスの急増により、リアルタイムの分析と俊敏な課金機能が求められています。さらに、競争の激化により、企業はパーソナライズされたサービスを通じて顧客体験を強化する必要に迫られています。企業間の取引やパートナーシップの増加が市場の成長を支えています。

一例を挙げると、ロータスフレアは2023年9月、グローブテレコムとの提携により、ロータスフレアDNO（TM）クラウドプラットフォームを利用したフィリピン初の完全デジタル通信ブランドGOMOフィリピンを発表しました。このクラウドネイティブサービスは、コマースとマネタイズを管理し、通信・メディア業界のプロバイダー向けに設計された専門的なデジタルビジネスサポートシステム（BSS）を提供します。クラウドベースのBSSソリューションと5G技術の採用は、デジタルBSS市場の拡大をさらに促進します。

サービス分野は2023年から2032年にかけて大きく発展します。サービスプロバイダは、顧客とのやり取り、請求プロセス、サービス提供を合理化するために、俊敏で効率的なBSSソリューションの必要性を認識しています。サービス産業のデジタル化が進むにつれて、ソリューションセグメントのデジタルBSS市場の需要は増加の一途をたどり、企業は業務効率を最適化しながら、シームレスでパーソナライズされたサービスを提供できるようになります。

テレコム分野は、2023年から2032年にかけて顕著なCAGRを記録すると思われます。電気通信事業者は、複雑な課金、顧客とのやり取り、サービス提供を俊敏かつ正確に管理するために、こうした高度なBSS技術を活用しています。通信業界がデジタルトランスフォーメーションと5Gのような急速に進化する技術を取り入れる中、デジタルBSS市場の成長は、シームレスなオペレーションを確保し、顧客体験を向上させ、ダイナミックな通信情勢の中で競争力を維持する上で極めて重要な役割を果たしています。

欧州のデジタルBSS市場は、2023年から2032年にかけて顕著なCAGRを示します。同地域の通信事業者やサービスプロバイダは、競争力を維持し、顧客体験を向上させるために、デジタルトランスフォーメーションへの投資を増やしています。デジタルBSSは、業務の合理化、柔軟な課金の実現、効率的なサービス提供の確保において重要な役割を果たしています。欧州のデジタル環境が進化を続ける中、同地域におけるデジタルBSSソリューションの需要は顕著に高まると思われます。

目次

第1章 調査手法と調査範囲

第2章 エグゼクティブサマリー

第3章 デジタルBSS市場の業界洞察

• COVID-19への影響
• ロシア・ウクライナ戦争の影響
• エコシステム分析
• ベンダーマトリックス
• 利益率分析
• 技術革新の状況
• 特許分析
• 主要ニュースと取り組み
• 規制状況
• 影響要因
  • 促進要因
    • 様々な業界におけるデジタルトランスフォーメーションへの取り組みの拡大
    • 顧客体験の向上に対する企業の関心の高まり
    • モバイルとインターネットの普及率の上昇
    • データトラフィックと接続性の増加
    • IoTと5Gの採用増加
  • 業界の潜在的リスク＆課題
    • 複雑化する統合
    • セキュリティとプライバシーに関する懸念
• 成長可能性分析
• ポーター分析
• PESTEL分析

第4章 競合情勢

• イントロダクション
• 各社の市場シェア
• 主要市場プレーヤーの競合分析
  • Amdocs Inc.
  • Capgemini Inc.
  • IBM Corporation
  • Netcracker Technologies
  • Ericsson
  • Nokia Corporation
  • ZTE Corporation
• 競合のポジショニング・マトリックス
• 戦略展望マトリックス

第5章 デジタルBSS市場推定・予測：コンポーネント別

• 主要動向：コンポーネント別
• ソリューション
  • 収益・請求管理
  • 顧客管理
  • 注文管理
  • 製品管理
  • その他のソリューション
• サービス
  • プロフェッショナル
  • マネージド

第6章 デジタルBSS市場推計・予測：企業規模別

• 主要動向：企業規模別
• 大企業
• 中小企業

第7章 デジタルBSS市場推定・予測：最終用途別

• 主要動向：最終用途別
• BFSI
• IT
• テレコム
• 小売＆eコマース
• メディア＆エンターテイメント
• 製造業
• エネルギー・公益事業
• その他

第8章 デジタルBSS市場推計・予測：地域別

• 主要動向：地域別
• 北米
  • 米国
  • カナダ
• 欧州
  • 英国
  • ドイツ
  • フランス
  • イタリア
  • スペイン
  • ロシア
• アジア太平洋
  • 中国
  • インド
  • 日本
  • 韓国
  • ニュージーランド
• ラテンアメリカ
  • ブラジル
  • メキシコ
• MEA
  • 南アフリカ
  • サウジアラビア
  • アラブ首長国連邦

第9章 企業プロファイル

• Accenture Inc.
• Amdocs Inc.
• Bearing Point
• Capgemini Inc.
• Cerillion Plc.
• CSG International Inc.
• Ericsson
• Huawei Technologies
• IBM Corporation
• Infosys Ltd.
• Matrixx Software
• MIND CTI
• NetCracker Technologies
• Nokia Corporation
• Tata Consultancy Services（TCS）
• ZTE Corporation

Data Tables

• TABLE 1 Global digital BSS market share analysis
• TABLE 2 Sources, by region
• TABLE 3 Digital BSS market, 2018 - 2022, (USD Million)
• TABLE 4 Digital BSS market, 2023 - 2032, (USD Million)
• TABLE 5 Digital BSS management TAM, 2023 - 2032
• TABLE 6 Digital BSS market, by component, 2018 - 2022, (USD Million)
• TABLE 7 Digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 8 Digital BSS market, by enterprise size, 2018 - 2022, (USD Million)
• TABLE 9 Digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 10 Digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 11 Digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 12 COVID-19 impact on North America digital BSS market
• TABLE 13 COVID-19 impact on Europe digital BSS market
• TABLE 14 COVID-19 impact on Asia Pacific digital BSS market
• TABLE 15 COVID-19 impact on Latin America digital BSS market
• TABLE 16 COVID-19 impact on MEA digital BSS market
• TABLE 17 Vendor matrix
• TABLE 18 Patent analysis
• TABLE 19 Industry impact forces
• TABLE 20 Company market share, 2022
• TABLE 21 Competitive analysis of major market players, 2022
• TABLE 22 Solution market, 2018 - 2022 (USD Million)
• TABLE 23 Solution market, 2023 - 2032 (USD Million)
• TABLE 24 Services market, 2018 - 2022 (USD Million)
• TABLE 25 Services market, 2023 - 2032 (USD Million)
• TABLE 26 Revenue and billing management market, 2018 - 2022 (USD Million)
• TABLE 27 Revenue and billing management market, 2023 - 2032 (USD Million)
• TABLE 28 Customer management market, 2018 - 2022 (USD Million)
• TABLE 29 Customer management market, 2023 - 2032 (USD Million)
• TABLE 30 Order management market, 2018 - 2022 (USD Million)
• TABLE 31 Order management market, 2023 - 2032 (USD Million)
• TABLE 32 Product management market, 2018 - 2022 (USD Million)
• TABLE 33 Product management market, 2023 - 2032 (USD Million)
• TABLE 34 Other solutions market, 2018 - 2022 (USD Million)
• TABLE 35 Other solutions market, 2023 - 2032 (USD Million)
• TABLE 36 Professional services market, 2018 - 2022 (USD Million)
• TABLE 37 Professional services market, 2023 - 2032 (USD Million)
• TABLE 38 Managed services market, 2018 - 2022 (USD Million)
• TABLE 39 Managed services market, 2023 - 2032 (USD Million)
• TABLE 40 Large enterprise market, 2018 - 2022 (USD Million)
• TABLE 41 Large enterprise market, 2023 - 2032 (USD Million)
• TABLE 42 SMEs market, 2018 - 2022 (USD Million)
• TABLE 43 SMEs market, 2023 - 2032 (USD Million)
• TABLE 44 BFSI market, 2018 - 2022 (USD Million)
• TABLE 45 BFSI market, 2023 - 2032 (USD Million)
• TABLE 46 IT market, 2018 - 2022 (USD Million)
• TABLE 47 IT market, 2023 - 2032 (USD Million)
• TABLE 48 Telecom market, 2018 - 2022 (USD Million)
• TABLE 49 Telecom market, 2023 - 2032 (USD Million)
• TABLE 50 Retail and e-commerce market, 2018 - 2022 (USD Million)
• TABLE 51 Retail and e-commerce market, 2023 - 2032 (USD Million)
• TABLE 52 Media & entertainment market, 2018 - 2022 (USD Million)
• TABLE 53 Media & entertainment market, 2023 - 2032 (USD Million)
• TABLE 54 Manufacturing market, 2018 - 2022 (USD Million)
• TABLE 55 Manufacturing market, 2023 - 2032 (USD Million)
• TABLE 56 Energy & utilities market, 2018 - 2022 (USD Million)
• TABLE 57 Energy & utilities market, 2023 - 2032 (USD Million)
• TABLE 58 Others market, 2018 - 2022 (USD Million)
• TABLE 59 Others market, 2023 - 2032 (USD Million)
• TABLE 60 North America digital BSS market, 2018 - 2022 (USD Million)
• TABLE 61 North America digital BSS market, 2023 - 2032 (USD Million)
• TABLE 62 North America digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 63 North America digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 64 North America digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 65 North America digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 66 North America digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 67 North America digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 68 U.S. digital BSS market, 2018 - 2022 (USD Million)
• TABLE 69 U.S. digital BSS market, 2023 - 2032 (USD Million)
• TABLE 70 U.S. digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 71 U.S. digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 72 U.S. digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 73 U.S. digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 74 U.S. digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 75 U.S. digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 76 Canada digital BSS market, 2018 - 2022 (USD Million)
• TABLE 77 Canada digital BSS market, 2023 - 2032 (USD Million)
• TABLE 78 Canada digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 79 Canada digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 80 Canada digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 81 Canada digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 82 Canada digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 83 Canada digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 84 Europe digital BSS market, 2018 - 2022 (USD Million)
• TABLE 85 Europe digital BSS market, 2023 - 2032 (USD Million)
• TABLE 86 Europe digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 87 Europe digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 88 Europe digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 89 Europe digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 90 Europe digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 91 Europe digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 92 UK digital BSS market, 2018 - 2022 (USD Million)
• TABLE 93 UK digital BSS market, 2023 - 2032 (USD Million)
• TABLE 94 UK digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 95 UK digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 96 UK digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 97 UK digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 98 UK digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 99 UK digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 100 Germany digital BSS market, 2018 - 2022 (USD Million)
• TABLE 101 Germany digital BSS market, 2023 - 2032 (USD Million)
• TABLE 102 Germany digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 103 Germany digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 104 Germany digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 105 Germany digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 106 Germany digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 107 Germany digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 108 France digital BSS market, 2018 - 2022 (USD Million)
• TABLE 109 France digital BSS market, 2023 - 2032 (USD Million)
• TABLE 110 France digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 111 France digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 112 France digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 113 France digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 114 France digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 115 France digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 116 Italy digital BSS market, 2018 - 2022 (USD Million)
• TABLE 117 Italy digital BSS market, 2023 - 2032 (USD Million)
• TABLE 118 Italy digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 119 Italy digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 120 Italy digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 121 Italy digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 122 Italy digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 123 Italy digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 124 Spain digital BSS market, 2018 - 2022 (USD Million)
• TABLE 125 Spain digital BSS market, 2023 - 2032 (USD Million)
• TABLE 126 Spain digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 127 Spain digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 128 Spain digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 129 Spain digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 130 Spain digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 131 Spain digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 132 Russia digital BSS market, 2018 - 2022 (USD Million)
• TABLE 133 Russia digital BSS market, 2023 - 2032 (USD Million)
• TABLE 134 Russia digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 135 Russia digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 136 Russia digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 137 Russia digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 138 Russia digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 139 Russia digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 140 Asia Pacific digital BSS market, 2018 - 2022 (USD Million)
• TABLE 141 Asia Pacific digital BSS market, 2023 - 2032 (USD Million)
• TABLE 142 Asia Pacific digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 143 Asia Pacific digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 144 Asia Pacific digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 145 Asia Pacific digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 146 Asia Pacific digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 147 Asia Pacific digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 148 China digital BSS market, 2018 - 2022 (USD Million)
• TABLE 149 China digital BSS market, 2023 - 2032 (USD Million)
• TABLE 150 China digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 151 China digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 152 China digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 153 China digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 154 China digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 155 China digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 156 Japan digital BSS market, 2018 - 2022 (USD Million)
• TABLE 157 Japan digital BSS market, 2023 - 2032 (USD Million)
• TABLE 158 Japan digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 159 Japan digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 160 Japan digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 161 Japan digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 162 Japan digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 163 Japan digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 164 India digital BSS market, 2018 - 2022 (USD Million)
• TABLE 165 India digital BSS market, 2023 - 2032 (USD Million)
• TABLE 166 India digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 167 India digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 168 India digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 169 India digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 170 India digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 171 India digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 172 South Korea digital BSS market, 2018 - 2022 (USD Million)
• TABLE 173 South Korea digital BSS market, 2023 - 2032 (USD Million)
• TABLE 174 South Korea digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 175 South Korea digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 176 South Korea digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 177 South Korea digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 178 South Korea digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 179 South Korea digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 180 ANZ digital BSS market, 2018 - 2022 (USD Million)
• TABLE 181 ANZ digital BSS market, 2023 - 2032 (USD Million)
• TABLE 182 ANZ digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 183 ANZ digital BSS market, by component, 2023 - 2032, (USD Million)
• TABLE 184 ANZ digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 185 ANZ digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 186 ANZ digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 187 ANZ digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 188 Latin America digital BSS market, 2018 - 2022 (USD Million)
• TABLE 189 Latin America digital BSS market, 2023 - 2032 (USD Million)
• TABLE 190 Latin America digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 191 Latin America digital BSS market, by component, 2023 - 2032 (USD Million)
• TABLE 192 Latin America digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 193 Latin America digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 194 Latin America digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 195 Latin America digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 196 Brazil digital BSS market, 2018 - 2022 (USD Million)
• TABLE 197 Brazil digital BSS market, 2023 - 2032 (USD Million)
• TABLE 198 Brazil digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 199 Brazil digital BSS market, by component, 2023 - 2032 (USD Million)
• TABLE 200 Brazil digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 201 Brazil digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 202 Brazil digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 203 Brazil digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 204 Mexico digital BSS market, 2018 - 2022 (USD Million)
• TABLE 205 Mexico digital BSS market, 2023 - 2032 (USD Million)
• TABLE 206 Mexico digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 207 Mexico digital BSS market, by component, 2023 - 2032 (USD Million)
• TABLE 208 Mexico digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 209 Mexico digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 210 Mexico digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 211 Mexico digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 212 MEA digital BSS market, 2018 - 2022 (USD Million)
• TABLE 213 MEA digital BSS market, 2023 - 2032 (USD Million)
• TABLE 214 MEA digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 215 MEA digital BSS market, by component, 2023 - 2032 (USD Million)
• TABLE 216 MEA digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 217 MEA digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 218 MEA digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 219 MEA digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 220 South Africa digital BSS market, 2018 - 2022 (USD Million)
• TABLE 221 South Africa digital BSS market, 2023 - 2032 (USD Million)
• TABLE 222 South Africa digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 223 South Africa digital BSS market, by component, 2023 - 2032 (USD Million)
• TABLE 224 South Africa digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 225 South Africa digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 226 South Africa digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 227 South Africa digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 228 Saudi Arabia digital BSS market, 2018 - 2022 (USD Million)
• TABLE 229 Saudi Arabia digital BSS market, 2023 - 2032 (USD Million)
• TABLE 230 Saudi Arabia digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 231 Saudi Arabia digital BSS market, by component, 2023 - 2032 (USD Million)
• TABLE 232 Saudi Arabia digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 233 Saudi Arabia digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 234 Saudi Arabia digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 235 Saudi Arabia digital BSS market, by end use, 2023 - 2032, (USD Million)
• TABLE 236 UAE digital BSS market, 2018 - 2022 (USD Million)
• TABLE 237 UAE digital BSS market, 2023 - 2032 (USD Million)
• TABLE 238 UAE digital BSS market, by component, 2018 - 2022 (USD Million)
• TABLE 239 UAE digital BSS market, by component, 2023 - 2032 (USD Million)
• TABLE 240 UAE digital BSS market, by enterprise size, 2018 - 2022 (USD Million)
• TABLE 241 UAE digital BSS market, by enterprise size, 2023 - 2032, (USD Million)
• TABLE 242 UAE digital BSS market, by end use, 2018 - 2022, (USD Million)
• TABLE 243 UAE digital BSS market, by end use, 2023 - 2032, (USD Million)

Charts & Figures

• FIG 1 GMI's report coverage in the global digital BSS market size
• FIG 2 Industry segmentation
• FIG 3 Forecast calculation.
• FIG 4 Profile break-up of primary respondents
• FIG 5 Digital BSS market 360 degree synopsis, 2018 - 2032
• FIG 6 Digital BSS industry ecosystem analysis
• FIG 7 Profit margin analysis
• FIG 8 Growth potential analysis
• FIG 9 Porter's analysis
• FIG 10 PESTEL analysis
• FIG 11 Competitive analysis of major market players, 2022
• FIG 12 Competitive positioning matrix
• FIG 13 Strategic outlook matrix
• FIG 14 Digital BSS market, by component 2022 & 2032
• FIG 15 Digital BSS market, by enterprise size 2022 & 2032
• FIG 16 Digital BSS market, by end use 2022 & 2032
• FIG 17 SWOT Analysis Accenture Inc.
• FIG 18 SWOT Analysis Amdocs Inc.
• FIG 19 SWOT Analysis Bearing Point
• FIG 20 SWOT Analysis Capgemini Inc.
• FIG 21 SWOT Analysis Cerillion Plc
• FIG 22 SWOT Analysis CSG International Inc.
• FIG 23 SWOT Analysis Ericsson
• FIG 24 SWOT Analysis Huawei Technologies
• FIG 25 SWOT Analysis IBM Corporation
• FIG 26 SWOT Analysis Infosys Ltd
• FIG 27 SWOT Analysis Matrixx Software
• FIG 28 SWOT Analysis MIND CTI
• FIG 29 SWOT Analysis NetCracker Technologies
• FIG 30 SWOT Analysis Nokia Corporation
• FIG 31 SWOT Analysis Tata Consultancy Services (TCS)
• FIG 32 SWOT Analysis ZTE Corporation

Global Digital BSS Market will witness 15.1% CAGR between 2023 and 2032. The rapid digital transformation across industries necessitates advanced BSS solutions to manage customer interactions, billing, and service delivery efficiently. The surge in data usage and the proliferation of connected devices demand real-time analytics and agile billing capabilities. Furthermore, increasing competition prompts businesses to enhance customer experiences through personalized services. The rising number of deals and partnerships between companies supports market growth.

Quoting an example, in September 2023, LotusFlare introduced GOMO Philippines, the first completely digital telecom brand in the Philippines, in partnership with Globe Telecom, using the LotusFlare DNO™ Cloud platform. This cloud-native service manages commerce and monetization, providing a specialized digital business support system (BSS) designed for providers in the communications and media industry. The adoption of cloud-based BSS solutions and 5G technology further propels digital BSS market expansion.

The overall Digital BSS Market is classified based on component, end-use, and region.

The service segment will undergo significant development from 2023 to 2032. Service providers are recognizing the need for agile and efficient BSS solutions to streamline customer interactions, billing processes, and service delivery. As the services industry becomes increasingly digital, the digital BSS market demand in the solutions segment continues to rise, enabling businesses to offer seamless and personalized services while optimizing operational efficiency.

The telecom segment will register a commendable CAGR from 2023 to 2032. Telecom companies are harnessing these advanced BSS technologies to manage complex billing, customer interactions, and service delivery with agility and precision. As the telecom industry embraces digital transformation and rapidly evolving technologies like 5G, digital BSS market growth plays a pivotal role in ensuring seamless operations, enhancing customer experiences, and staying competitive in the dynamic telecommunications landscape.

Europe digital BSS market will showcase an appreciable CAGR from 2023 to 2032. Telecom operators and service providers in the region are increasingly investing in digital transformation initiatives to remain competitive and enhance customer experiences. Digital BSS is playing a vital role in streamlining operations, enabling flexible billing, and ensuring efficient service delivery. As Europe's digital landscape continues to evolve, the demand for Digital BSS solutions in the region will rise commendably.

Table of Contents

Chapter 1 Methodology & Scope

• 1.1 Market scope & definition
• 1.2 Base estimates & calculations
• 1.3 Forecast calculation
• 1.4 Data Sources
  • 1.4.1 Primary
  • 1.4.2 Secondary
    • 1.4.2.1 Paid sources
    • 1.4.2.2 Public sources

Chapter 2 Executive Summary

• 2.1 Digital BSS market 360 degree synopsis, 2018 - 2032
• 2.2 Business trends
  • 2.2.1 Total Addressable Market (TAM), 2023-2032
• 2.3 Regional trends
• 2.4 Component trends
• 2.5 Enterprise size trends
• 2.6 End use trends

Chapter 3 Digital BSS Market Industry Insights

• 3.1 Impact on COVID-19
• 3.2 Russia- Ukraine war impact
• 3.3 Industry ecosystem analysis
• 3.4 Vendor matrix
• 3.5 Profit margin analysis
• 3.6 Technology innovation landscape
• 3.7 Patent analysis
• 3.8 Key news and initiatives
• 3.9 Regulatory landscape
• 3.10 Impact forces
  • 3.10.1 Growth drivers
    • 3.10.1.1 Growing digital transformation initiatives across various industries
    • 3.10.1.2 Increasing focus of businesses on enhancing customer experience
    • 3.10.1.3 Rising mobile and internet penetration
    • 3.10.1.4 Growing data traffic and connectivity
    • 3.10.1.5 Increasing adoption of IoT and 5G
  • 3.10.2 Industry pitfalls & challenges
    • 3.10.2.1 Rising integration complexities
    • 3.10.2.2 Security and privacy concerns
• 3.11 Growth potential analysis
• 3.12 Porter's analysis
• 3.13 PESTEL analysis

Chapter 4 Competitive Landscape, 2022

• 4.1 Introduction
• 4.2 Company market share, 2022
• 4.3 Competitive analysis of major market players, 2022
  • 4.3.1 Amdocs Inc.
  • 4.3.2 Capgemini Inc.
  • 4.3.3 IBM Corporation
  • 4.3.4 Netcracker Technologies
  • 4.3.5 Ericsson
  • 4.3.6 Nokia Corporation
  • 4.3.7 ZTE Corporation
• 4.4 Competitive positioning matrix, 2022
• 4.5 Strategic outlook matrix, 2022

Chapter 5 Digital BSS Market Estimates & Forecast, by Component (Revenue)

• 5.1 Key trends, by component
• 5.2 Solution
  • 5.2.1 Revenue and billing management
  • 5.2.2 Customer management
  • 5.2.3 Order management
  • 5.2.4 Product management
  • 5.2.5 Other solutions
• 5.3 Services
  • 5.3.1 Professional
  • 5.3.2 Managed

Chapter 6 Digital BSS Market Estimates & Forecast, by Enterprise Size (Revenue)

• 6.1 Key trends, by enterprise size
• 6.2 Large enterprises
• 6.3 SMEs

Chapter 7 Digital BSS Market Estimates & Forecast, By End Use(Revenue)

• 7.1 Key trends, by end use
• 7.2 BFSI
• 7.3 IT
• 7.4 Telecom
• 7.5 Retail & ecommerce
• 7.6 Media & entertainment
• 7.7 Manufacturing
• 7.8 Energy and utilities
• 7.9 Others

Chapter 8 Digital BSS Market Estimates & Forecast, By Region

• 8.1 Key trends, by region
• 8.2 North America
  • 8.2.1 U.S.
  • 8.2.2 Canada
• 8.3 Europe
  • 8.3.1 UK
  • 8.3.2 Germany
  • 8.3.3 France
  • 8.3.4 Italy
  • 8.3.5 Spain
  • 8.3.6 Russia
• 8.4 Asia Pacific
  • 8.4.1 China
  • 8.4.2 India
  • 8.4.3 Japan
  • 8.4.4 South Korea
  • 8.4.5 ANZ
• 8.5 Latin America
  • 8.5.1 Brazil
  • 8.5.2 Mexico
• 8.6 MEA
  • 8.6.1 South Africa
  • 8.6.2 Saudi Arabia
  • 8.6.3 UAE

Chapter 9 Company Profiles

• 9.1 Accenture Inc.
• 9.2 Amdocs Inc.
• 9.3 Bearing Point
• 9.4 Capgemini Inc.
• 9.5 Cerillion Plc.
• 9.6 CSG International Inc.
• 9.7 Ericsson
• 9.8 Huawei Technologies
• 9.9 IBM Corporation
• 9.10 Infosys Ltd.
• 9.11 Matrixx Software
• 9.12 MIND CTI
• 9.13 NetCracker Technologies
• 9.14 Nokia Corporation
• 9.15 Tata Consultancy Services (TCS)
• 9.16 ZTE Corporation