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表紙：マルチチャネル・キャンペーン管理の世界市場-2023年～2030年
市場調査レポート
商品コード
1360043

マルチチャネル・キャンペーン管理の世界市場-2023年～2030年

Global Multichannel Campaign Management Market - 2023-2030
出版日: | 発行: DataM Intelligence | ページ情報: 英文 217 Pages | 納期: 約2営業日

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マルチチャネル・キャンペーン管理の世界市場-2023年～2030年
出版日: 2023年10月11日
発行: DataM Intelligence
ページ情報: 英文 217 Pages
納期: 約2営業日
ご注意事項 :
本レポートは最新情報反映のため適宜更新し、内容構成変更を行う場合があります。ご検討の際はお問い合わせください。
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  • 概要
  • 目次
概要

概要：

世界のマルチチャネル・キャンペーン管理市場は、2022年に53億米ドルに達し、2030年には226億米ドルに達すると予測され、予測期間2023-2030年のCAGRは18.6%で成長する見込みです。

デジタル革命の結果、ソーシャルメディア、eメール、Webサイト、モバイルアプリ、その他のオンラインおよびモバイルプラットフォームが急増しました。マーケティング担当者は、こうした多様なチャネルを横断してキャンペーンを管理し、消費者が最も活発に活動している場所にリーチする必要があります。消費者は現在、さまざまな接触点を通じてブランドと接し、すべてのチャネルでシームレスな体験を期待しています。マルチチャネル・キャンペーン管理によって、マーケティング担当者は一貫したメッセージと体験を提供し、顧客満足度とロイヤルティを高めることができます。

例えば、2023年6月22日、企業向けコンテンツ作成のための生成AIプラットフォームであるTypefaceは、セールスフォースと提携し、ブランドにパーソナライズされた生成AI機能を、セールスフォースCRM上に構築されたマーケティングプラットフォームであるSalesforce Marketing GPTと統合します。この提携は、企業がカスタマージャーニー全体にわたって生成AIを活用した文脈に沿ったカスタマイズされたコンテンツを提供できるようにすることを目的としています。

アジア太平洋地域は、世界のマルチチャネル・キャンペーン管理市場の2/5以上を占める成長地域のひとつであり、企業や消費者がかつてないスピードでデジタル技術を導入し、急速なDXを経験しています。このシフトにより、さまざまなデジタルチャネルで効果的に顧客をエンゲージするためのマルチチャネル・キャンペーン管理ソリューションに対する需要が生まれています。

ダイナミクス：

デジタルマーケティングの成長動向

デジタル環境は継続的に拡大しており、マーケティング目的で利用可能なチャネルの数は増加しています。これらのチャネルには、ソーシャルメディアプラットフォーム、eメール、Webサイト、モバイルアプリ、チャットボットなどが含まれます。これらの多様なチャネルでキャンペーンを管理するには、包括的なマルチチャネルアプローチが必要です。マルチチャネル・キャンペーン管理によって、マーケティング担当者は、消費者の行動に対応しながら、これらの接触点全体で一貫したまとまりのある体験を作り出すことができます。

例えば、2023年6月27日、ファイナンシャル・アドバイザーやウェルス・マネジメント会社の成長支援に特化した企業であるナイトロジェンは、ファイナンシャル・アドバイザー向けのマーケティング・ソフトウェアとサービスに特化したSaaSのリーディング・カンパニーであるFMGと戦略的提携を結び、この提携により、Eメール・マーケティングやWebサイト作成機能を含むFMGのデジタル・マーケティング・プラットフォームとナイトロジェンのグロース・プラットフォームが統合されました。

様々なチャネルを通じたデータ転送の増加

組織や消費者の生活がますますデジタル化されるにつれ、多数のデジタル・チャネルを通じたデータ転送の需要が高まっています。eコマースの分野では、注文の処理、在庫の管理、個別のショッピング体験の提供のために、さまざまなチャネルを介したデータ転送に大きく依存しています。広告のターゲティング、顧客エンゲージメント、分析の目的で、ソーシャルメディア・プラットフォームのマーケティング利用が増加しているため、シームレスなデータフローが必要とされています。

シスコシステムズによると、2022年にはモバイル・データ・トラフィックが全世界で月間77.5エクサバイトに達すると予測されています。エリクソンによると、固定無線アクセス（FWA）を除く世界のモバイル・データ・トラフィックは、2022年末には月間93エクサバイト（EB）に達します。ビデオ・トラフィックは現在、モバイル・データ・トラフィック全体の71%を占めていますが、XRタイプのサービスの採用が予想を上回れば80%に上昇すると予測されており、データトラフィックは特にアップリンク方向でさらに増加する可能性があります。

高度AI・自動化によるマーケティングの変革

高度技術は、さまざまなソースからのデータをシームレスに統合し、チャネルをまたいだ顧客情報の統一されたビューを提供します。AI主導のアルゴリズムと機械学習モデルは、顧客行動の分析、コンテンツのパーソナライズ、キャンペーン戦略の最適化を支援し、より良い結果をもたらします。自動化ツールは、反復作業を自動化することでキャンペーン管理を効率化し、マーケティング担当者が戦略と創造性に集中できるようにします。

例えば、2023年9月7日、マーケティング・プラットフォームのCordial社は、マーケター向けの人工知能ツール群であるCordial AIを発表しました。Cordial AIは、生成的、予測的、処方的なAI機能を提供し、マーケティング・タスクの自動化と意思決定のためのインサイトの提供を支援します。Cordial AIの主な機能には、AIが生成する件名やコンテンツ、機械学習ベースの行動予測や顧客傾向、顧客行動やキャンペーン戦略のためのAI主導の洞察などがあります。

サイロ化したデータと時間のかかるプロセス

様々なチャネルやプラットフォームからのデータを統合することは複雑であり、データのサイロ化につながります。サイロ化したデータは、顧客の統一的なビューを阻害し、パーソナライズされたマーケティング活動の妨げとなります。複数のチャネルにまたがるキャンペーンを管理するには、より多くの労力とリソースが必要になります。マーケティング担当者は、各チャネルの複雑さに対応しなければならず、一貫性を維持するのが難しくなります。異なるチャネル間のキャンペーンを調整するには、より多くの時間、スタッフ、資金が必要となります。中小企業にとっては、特に難しいことです。

各チャネルごとにコンテンツを調整するのは時間がかかり、異なるフォーマットや戦略が必要になることもあるため、コンテンツ制作のリソースが圧迫されます。マーケティングチャネルの数は増え続けています。拡大するチャネルにまたがってキャンペーンを管理することは、負担になりかねません。すべてのチャネルで一貫したブランディングとメッセージングを確保することは困難です。逸脱があれば、顧客を混乱させ、ブランド・アイデンティティを損ないかねません。

目次

第1章 調査手法と調査範囲

第2章 定義と概要

第3章 エグゼクティブサマリー

第4章 市場力学

  • 影響要因
    • 促進要因
      • デジタルマーケティングの成長動向
      • 様々なチャネルを通じたデータ転送の増加
      • 高度AI・自動化によるマーケティングの変革
    • 抑制要因
      • サイロ化したデータと時間のかかるプロセス
    • 機会
    • 影響分析

第5章 業界分析

  • ポーターのファイブフォース分析
  • サプライチェーン分析
  • 価格分析
  • 規制分析
  • ロシア・ウクライナ戦争の影響分析
  • DMIの見解

第6章 COVID-19分析

第7章 チャネルの種類別

  • 仲介業者を通じた販売
  • 二重流通
  • リバース・チャネル

第8章 プラットフォーム別

  • GPS
  • SEO
  • eメール
  • 企業Webサイト

第9章 展開方式別

  • クラウド
  • オンプレミス

第10章 サービス別

  • コンサルティングサービス
  • 訓練・サポート
  • システム導入・インテグレーション

第11章 用途別

  • BFSI
  • 小売
  • 医療
  • 旅行・観光
  • メディア・エンターテインメント
  • その他

第12章 用途別

  • 広告主
  • 出版社
  • 企業

第13章 地域別

  • 北米
    • 米国
    • カナダ
    • メキシコ
  • 欧州
    • ドイツ
    • 英国
    • フランス
    • イタリア
    • ロシア
    • その他欧州
  • 南米
    • ブラジル
    • アルゼンチン
    • その他南米
  • アジア太平洋
    • 中国
    • インド
    • 日本
    • オーストラリア
    • その他アジア太平洋
  • 中東・アフリカ

第14章 競合情勢

  • 競合シナリオ
  • 市況/シェア分析
  • M&A分析

第15章 企業プロファイル

  • Adobe Systems Incorporated
    • 企業概要
    • 製品ポートフォリオと説明
    • 財務概要
    • 主な動向
  • Experian plc.
  • Infor
  • Marketo, Inc.
  • Oracle Corporation
  • International Business Machines Corporation
  • Societas Europaea
  • Salesforce.Com, Inc.
  • Teradata Operations, Inc.
  • SAS Institute, Inc.

第16章 付録

目次
Product Code: ICT7004

Overview:

Global Multichannel Campaign Management Market reached US$ 5.3 billion in 2022 and is expected to reach US$ 22.6 billion by 2030, growing with a CAGR of 18.6% during the forecast period 2023-2030.

Social media, email, websites, mobile apps and other online and mobile platforms have proliferated as a result of the digital revolution. Marketers need to manage campaigns across these diverse channels to reach their audience where they are most active. Consumers now interact with brands through various touchpoints and expect a seamless experience across all channels. Multichannel campaign management allows marketers to deliver consistent messaging and experiences, increasing customer satisfaction and loyalty.

For instance, on 22 June 2023, Typeface, a generative AI platform for enterprise content creation, is partnering with Salesforce to integrate its brand-personalized generative AI capabilities with Salesforce Marketing GPT, a marketing platform built on the Salesforce CRM and this partnership aims to enable businesses to deliver contextual, customized content powered by generative AI across the entire customer journey.

Asia-Pacific is among the growing regions in the global multichannel campaign management market covering more than 2/5th of the market and the region is experiencing a rapid digital transformation, with businesses and consumers adopting digital technologies at an unprecedented rate and this shift has created a demand for multichannel campaign management solutions to engage customers across various digital channels effectively.

Dynamics:

Growing Trends in Digital Marketing

The digital landscape is continuously expanding, with an increasing number of channels available for marketing purposes and these channels include social media platforms, email, websites, mobile apps, chatbots and more. Managing campaigns across these diverse channels requires a comprehensive multichannel approach. Multichannel campaign management allows marketers to create consistent and cohesive experiences across these touchpoints, catering to consumer behavior.

For instance, on 27 June 2023, Nitrogen, a company focused on helping financial advisors and wealth management firms grow, formed a strategic alliance with FMG, a leading SaaS company specializing in marketing software and services for financial advisors and this collaboration integrates FMG's digital marketing platform, which includes email marketing and website creation capabilities, with Nitrogen's Growth Platform.

Increasing Data Transfer Through Various Channels

There is a growing demand for transferring data across numerous digital channels as organization's and consumers' lives become more and more digitalized. The e-commerce sector significantly relies on data transfer across a variety of channels in order to process commands, manage inventory and provide individualized shopping experiences. For targeting ads, customer engagement and analytics purposes, the increasing usage of social media platforms for marketing necessitates seamless data flow.

According to Cisco Systems, in 2022, the projection is that mobile data traffic is expected to reach 77.5 exabytes per month globally by 2022. According to Ericsson Global mobile data traffic, excluding Fixed Wireless Access (FWA), reached 93 exabytes (EB) per month at the end of 2022. Video traffic currently accounts for 71% of all mobile data traffic and is predicted to rise to 80% if the adoption of XR-type services exceeds expectations, data traffic could increase even more, especially in the uplink direction.

Revolutionizing Marketing with Advanced AI and Automation

Advanced technologies enable seamless integration of data from various sources, providing a unified view of customer information across channels. AI-driven algorithms and machine learning models help analyze customer behavior, personalize content and optimize campaign strategies for better results. Automation tools streamline campaign management by automating repetitive tasks, allowing marketers to focus on strategy and creativity.

For instance, on 7 September 2023 Cordial, a marketing platform, introduced Cordial AI, a suite of artificial intelligence tools for marketers. Cordial AI offers generative, predictive and prescriptive AI capabilities to help automate marketing tasks and provide insights for decision-making. Some key features of Cordial AI include AI-generated subject lines and content, machine learning-based behavioral predictions and customer propensity and AI-driven insights for customer actions and campaign strategies.

Siloed Data and Time-Consuming Process

Integrating data from various channels and platforms can be complex, leading to data silos. Siloed data inhibits a unified view of the customer and hinders personalized marketing efforts. Managing campaigns across multiple channels requires more effort and resources. Marketers must adapt to the intricacies of each channel, making it challenging to maintain consistency. Coordinating campaigns across different channels demands more time, staff and financial resources. Small businesses may find it particularly challenging.

Tailoring content for each channel can be time-consuming and may require different formats and strategies, stretching content creation resources. The number of marketing channels continues to grow. Managing campaigns across an expanding channel landscape can become overwhelming. Ensuring consistent branding and messaging across all channels can be difficult. Any deviation can confuse customers and harm brand identity.

Segment Analysis:

The global multichannel campaign management market is segmented based on channel type, platform, deployment type, services, application, end-user and region.

Cloud Deployment Boosts the Market

Cloud-based MCCM solutions offer scalability to businesses and they can easily scale their campaigns up or down based on their needs without the need for significant infrastructure investments. Cloud solutions reduce reduced on-premises hardware requirements and maintenance expenses. Because companies only pay for the items they use, it is a cost-effective option.

For instance, on 16 August 2023, AppsFlyer introduced a dynamic querying capabilities for its Data Clean Room, powered by OpenAI and this new feature allows marketers and users, even those without SQL expertise, to easily query data within the AppsFlyer Data Clean Room. It eliminates the need for SQL intermediaries, making it faster and simpler to use Data Clean Rooms for business intelligence purposes, this development is especially important in the context of privacy-focused marketing and the need for efficient data analysis in a multi-channel environment.

Geographical Penetration:

Increasing Shifts Towards Digital Platforms Boost the Market

North America is dominating the global multichannel campaign management market and it has been at the forefront of digital marketing adoption, with businesses increasingly shifting their advertising budgets from traditional channels to digital platforms and this transition has created a strong demand for multichannel campaign management tools to effectively manage and analyze campaigns across various digital channels.

For instance, on 17 July 2023, Red Havas Group introduced a global influencer marketing practice named Sway, which will assist brands in establishing long-term relationships with influencers. Sway will collaborate with the agency network's PR, social and experiential marketing teams to create social-first marketing campaigns with influencers that have a business impact and this initiative recognizes the growing importance of influencer marketing as a performance channel for brands.

Competitive Landscape

The major global players in the market include: Adobe Systems Incorporated, Experian plc., Infor, Marketo, Inc. oracle Corporation, International Business Machines Corporation, Societas Europaea, Salesforce.Com, Inc., Teradata Operations, Inc. and SAS Institute, Inc.

COVID-19 Impact Analysis:

With lockdowns and social distancing measures in place, consumer behavior changed dramatically. People spend more time online, increasing their digital footprint. Marketers had to adapt to these changing habits and focus more on digital channels. The economic impact of the pandemic led many businesses to reassess their marketing budgets. Marketers had to do more with less and prioritize cost-effective channels and strategies.

The messaging and content of marketing campaigns needed to be sensitive to the pandemic. Brands that adapted their messaging to address the challenges and concerns of their audience were better received. E-commerce experienced significant growth during the pandemic as more consumers turned to online shopping. Marketers had to ramp up their efforts in e-commerce and optimize multichannel campaigns to drive online sales.

Data-driven decision-making became even more critical during the pandemic. Marketers relied on data analytics to understand changing customer behavior and adjust their campaigns accordingly. The need for efficiency and personalization led to increased adoption of marketing automation and AI tools and these technologies helped manage campaigns across multiple channels effectively and at scale.

AI Impact

AI enables highly personalized marketing campaigns by analyzing customer data and behavior. It helps in segmenting the audience and tailoring messages, offers and content to individual preferences, increasing engagement and conversion rates. AI-driven predictive analytics can forecast customer behavior, such as purchase intent or churn likelihood. Marketers can use these insights to proactively target customers with the right message at the right time.

AI automates repetitive tasks like email marketing, social media posting and ad optimization. This saves time and allows marketers to focus on strategy and creativity. AI-powered chatbots and virtual assistants improve customer service and support by providing quick responses to customer inquiries across multiple channels. AI analyzes content performance and suggests improvements, ensuring that marketing materials are effective and relevant.

For instance, on 24 August 2023 Twilio, a customer engagement platform company, introduced a range of AI tools under the banner of CustomerAI, aimed at enhancing customer interactions and AI-readiness for businesses and these tools include CustomerAI Predictions, which empowers marketers to create hyper-targeted campaigns based on predictive insights and Voice Intelligence, which leverages natural language understanding for customer service and compliance management.

Russia- Ukraine War Impact

The conflict created geopolitical uncertainty in the region. Companies operating in or trading with Ukraine or Russia had to consider the potential impact on their marketing strategies. Multinational companies may have adjusted their campaigns to address regional instability. Economic sanctions, trade disruptions and currency fluctuations resulting from the conflict could affect companies' budgets and marketing priorities. Multichannel campaigns might need to adapt to changing economic conditions.

For businesses with supply chain links to the region, the conflict could have caused disruptions. Multichannel campaigns may have needed to communicate changes in product availability or delays to customers. Consumer sentiment can be influenced by global events and the conflict in Ukraine may have affected how people perceive brands and their values. Campaigns might need to address these sentiments or adapt to changes in consumer behavior.

By Channel Type

  • Selling Through Intermediaries
  • Dual Distribution
  • Reverse Channel

By Platform

  • GPS
  • SEO
  • Email
  • Company Website

By Deployment Type

  • Cloud
  • On-Premises

By Services

  • Consulting Services
  • Training and Support
  • System Implementation and Integration

By Application

  • BFSI
  • Retails
  • Healthcare
  • Travel and Tourism
  • Media and Entertainment
  • Others

By End-User

  • Advertisers
  • Publishers
  • Enterprises

By Region

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
    • Italy
    • Russia
    • Rest of Europe
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia-Pacific
    • China
    • India
    • Japan
    • Australia
    • Rest of Asia-Pacific
  • Middle East and Africa

Key Developments

  • In May 2023, AdRoll, a division of NextRoll Inc., introduced its automation builder, a tool designed to enable digital marketers to launch and manage social ads, display ads and email campaigns from a single interface and this consolidated platform aims to streamline multi-channel management and provide marketers with a more efficient way to create and analyze cross-channel campaigns.
  • In May 2023, Acoustic, a marketing and customer engagement provider for B2C brands, launched Acoustic Connect, an all-in-one platform for multichannel marketing, personalized journey orchestration and behavioral experience insights. The platform aims to provide marketers with visibility from campaign to conversion, enabling them to leverage real-time behavioral insights for enhanced customer engagement and data-driven, intent-based strategies.
  • In November 2020, CM Group, a collection of martech companies specializing in multichannel campaign management and email marketing, has acquired Selligent Marketing Cloud marking its fifth acquisition in 24 months. CM Group, which is primarily owned by Insight Partners acquired Selligent from HGGC, further solidifying its position as the largest family of multichannel marketing and email companies globally.

Why Purchase the Report?

  • To visualize the global multichannel campaign management market segmentation based on channel type, platform, deployment type, services, application, end-user and region, as well as understand key commercial assets and players.
  • Identify commercial opportunities by analyzing trends and co-development.
  • Excel data sheet with numerous data points of multichannel campaign management market-level with all segments.
  • PDF report consists of a comprehensive analysis after exhaustive qualitative interviews and an in-depth study.
  • Product mapping available as excel consisting of key products of all the major players.

The global multichannel campaign management market report would provide approximately 85 tables, 90 figures and 217 Pages.

Target Audience 2023

  • Manufacturers/ Buyers
  • Industry Investors/Investment Bankers
  • Research Professionals
  • Emerging Companies

Table of Contents

1. Methodology and Scope

  • 1.1. Research Methodology
  • 1.2. Research Objective and Scope of the Report

2. Definition and Overview

3. Executive Summary

  • 3.1. Snippet by Channel Type
  • 3.2. Snippet by Platform
  • 3.3. Snippet by Deployment Type
  • 3.4. Snippet by Services
  • 3.5. Snippet by Application
  • 3.6. Snippet by End-User
  • 3.7. Snippet by Region

4. Dynamics

  • 4.1. Impacting Factors
    • 4.1.1. Drivers
      • 4.1.1.1. Growing Trends in Digital Marketing
      • 4.1.1.2. Increasing Data Transfer Through Various Channels
      • 4.1.1.3. Revolutionizing Marketing with Advanced AI and Automation
    • 4.1.2. Restraints
      • 4.1.2.1. Siloed Data and Time-Consuming Process
    • 4.1.3. Opportunity
    • 4.1.4. Impact Analysis

5. Industry Analysis

  • 5.1. Porter's Five Force Analysis
  • 5.2. Supply Chain Analysis
  • 5.3. Pricing Analysis
  • 5.4. Regulatory Analysis
  • 5.5. Russia-Ukraine War Impact Analysis
  • 5.6. DMI Opinion

6. COVID-19 Analysis

  • 6.1. Analysis of COVID-19
    • 6.1.1. Scenario Before COVID
    • 6.1.2. Scenario During COVID
    • 6.1.3. Scenario Post COVID
  • 6.2. Pricing Dynamics Amid COVID-19
  • 6.3. Demand-Supply Spectrum
  • 6.4. Government Initiatives Related to the Market During Pandemic
  • 6.5. Manufacturers Strategic Initiatives
  • 6.6. Conclusion

7. By Channel Type

  • 7.1. Introduction
    • 7.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Channel Type
    • 7.1.2. Market Attractiveness Index, By Channel Type
  • 7.2. Selling Through Intermediaries*
    • 7.2.1. Introduction
    • 7.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
  • 7.3. Dual Distribution
  • 7.4. Reverse Channel

8. By Platform

  • 8.1. Introduction
    • 8.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Platform
    • 8.1.2. Market Attractiveness Index, By Platform
  • 8.2. GPS*
    • 8.2.1. Introduction
    • 8.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
  • 8.3. SEO
  • 8.4. Email
  • 8.5. Company Website

9. By Deployment Type

  • 9.1. Introduction
    • 9.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
    • 9.1.2. Market Attractiveness Index, By Deployment Type
  • 9.2. Cloud*
    • 9.2.1. Introduction
    • 9.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
  • 9.3. On-Premises

10. By Services

  • 10.1. Introduction
    • 10.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Services
    • 10.1.2. Market Attractiveness Index, By Services
  • 10.2. Consulting Services*
    • 10.2.1. Introduction
    • 10.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
  • 10.3. Training and Support
  • 10.4. System Implementation and Integration

11. By Application

  • 11.1. Introduction
    • 11.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
    • 11.1.2. Market Attractiveness Index, By Application
  • 11.2. BFSI*
    • 11.2.1. Introduction
    • 11.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
  • 11.3. Retails
  • 11.4. Healthcare
  • 11.5. Travel and Tourism
  • 11.6. Media and Entertainment
  • 11.7. Others

12. By End-User

  • 12.1. Introduction
    • 12.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
    • 12.1.2. Market Attractiveness Index, By End-User
  • 12.2. Advertisers*
    • 12.2.1. Introduction
    • 12.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
  • 12.3. Publishers
  • 12.4. Enterprises

13. By Region

  • 13.1. Introduction
    • 13.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Region
    • 13.1.2. Market Attractiveness Index, By Region
  • 13.2. North America
    • 13.2.1. Introduction
    • 13.2.2. Key Region-Specific Dynamics
    • 13.2.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Channel Type
    • 13.2.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Platform
    • 13.2.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
    • 13.2.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Services
    • 13.2.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
    • 13.2.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
    • 13.2.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
      • 13.2.9.1. U.S.
      • 13.2.9.2. Canada
      • 13.2.9.3. Mexico
  • 13.3. Europe
    • 13.3.1. Introduction
    • 13.3.2. Key Region-Specific Dynamics
    • 13.3.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Channel Type
    • 13.3.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Platform
    • 13.3.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
    • 13.3.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Services
    • 13.3.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
    • 13.3.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
    • 13.3.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
      • 13.3.9.1. Germany
      • 13.3.9.2. UK
      • 13.3.9.3. France
      • 13.3.9.4. Italy
      • 13.3.9.5. Russia
      • 13.3.9.6. Rest of Europe
  • 13.4. South America
    • 13.4.1. Introduction
    • 13.4.2. Key Region-Specific Dynamics
    • 13.4.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Channel Type
    • 13.4.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Platform
    • 13.4.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
    • 13.4.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Services
    • 13.4.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
    • 13.4.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
    • 13.4.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
      • 13.4.9.1. Brazil
      • 13.4.9.2. Argentina
      • 13.4.9.3. Rest of South America
  • 13.5. Asia-Pacific
    • 13.5.1. Introduction
    • 13.5.2. Key Region-Specific Dynamics
    • 13.5.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Channel Type
    • 13.5.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Platform
    • 13.5.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
    • 13.5.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Services
    • 13.5.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
    • 13.5.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
    • 13.5.9. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
      • 13.5.9.1. China
      • 13.5.9.2. India
      • 13.5.9.3. Japan
      • 13.5.9.4. Australia
      • 13.5.9.5. Rest of Asia-Pacific
  • 13.6. Middle East and Africa
    • 13.6.1. Introduction
    • 13.6.2. Key Region-Specific Dynamics
    • 13.6.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Channel Type
    • 13.6.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Platform
    • 13.6.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
    • 13.6.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Services
    • 13.6.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
    • 13.6.8. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User

14. Competitive Landscape

  • 14.1. Competitive Scenario
  • 14.2. Market Positioning/Share Analysis
  • 14.3. Mergers and Acquisitions Analysis

15. Company Profiles

  • 15.1. Adobe Systems Incorporated*
    • 15.1.1. Company Overview
    • 15.1.2. Product Portfolio and Description
    • 15.1.3. Financial Overview
    • 15.1.4. Key Developments
  • 15.2. Experian plc.
  • 15.3. Infor
  • 15.4. Marketo, Inc.
  • 15.5. Oracle Corporation
  • 15.6. International Business Machines Corporation
  • 15.7. Societas Europaea
  • 15.8. Salesforce.Com, Inc.
  • 15.9. Teradata Operations, Inc.
  • 15.10. SAS Institute, Inc.

LIST NOT EXHAUSTIVE

16. Appendix

  • 16.1. About Us and Services
  • 16.2. Contact Us