年間契約型情報サービス
商品コード
979707
Revuze Explorer:家電向けECレビュー分析ツールRevuze Explorer: Customer Experience Analytics For Home Appliances |
Revuze Explorer:家電向けECレビュー分析ツール |
出版日: 年間契約型情報サービス
発行: Revuze Ltd.
ページ情報: 8 languages (Interface is in English)
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Revuze Explorer(レビューズ・エクスプローラー)は、AIを使ってネット上に散在している世界各地の消費者の商品レビューを収集し、分析するツールです。8言語の消費者レビューに対応しており、グローバルな戦略の立案および展開をサポートするツールです。
顧客(および競合他社の顧客)が、貴社製品やサービスを購入、使用、利用する際、どのように考えているかあらゆる側面からリアルタイムで詳細に知ることができます。Revuzeは、家電製品の消費者にとって重要と思われる50のトピック(特定のアイテム、エネルギー効率、購入経験、カスタマーサービス、信頼性など)を特定しました。当サービスを使用すると、自社ブランドや製品だけでなく、競合他社や業界のリーダーのために何が機能しており、何が機能していないかを知ることができます。
消費者は定期的に家電製品を見直し、より良い製品、より速い製品、より効率的な製品に買い替えたいと考えています。消費者が貴者ブランドや競合他社についてどのように考えているかを把握し、どの製品を好むか、どの機能を最も重視しているかを知ることで、より優れた家電製品の開発、ならびにより適切な顧客層へのターゲティングが可能になります。
Revuzeは、複数のソースからオンラインレビューを分析し、SNSに耳を傾け、高度な機械学習技術を使用することで、競争力のあるベンチマークをリアルタイムに作成します。
家電メーカーのマーケティング、商品開発、経営企画部門などが直面する次の課題も解決できます。
ALTERNATE | Darty | OZON |
Amazon | Dirtdevil | PC World |
Bestbuy | Ebuyer | Saturn |
Bhphotovideo | Eminence | Yodobashi |
Check24 | Fnac | Cyberport |
MediaMarkt |
英語 | フランス語 | 韓国語 |
スペイン語 | ロシア語 | 日本語 |
ドイツ語 | 中国語 |
Know in fine details what your customers (and your competitors customers) think in real time about every aspect of buying, using and engaging with your products and services. Revuze typically discovered ~ 50 topics that matter to consumers of home appliances - from specific items, energy efficiency to buying experience to customer service and reliability. With Revuze you can know what is working or not for your own each of your brand and products as well as for your competitors or industry leaders.
Consumers are looking to replace and update their home appliances with better, faster, and more efficient products on a regular basis. Find out what they think about your brand as well as your competitors, discover which products they prefer and which features they value the most, so you can build better appliances and target the right audiences.
Revuze analyzes online reviews from multiple sources, listens to social media and creates a competitive benchmark in real time using its advanced machine learning technology.
Revuze's AI goes through hundreds of thousands of customer reviews across multiple e-commerce websites and aggregates them into a SKU and brand level. This approach allows us to give you the overall sentiment score of a brand, a category, or a single item. We are also able to provide you with insights on all of the topics discussed by your customers and highlight your strengths and your weaknesses, comparing them to the ones of your competitors and category.
You can easily compare all brands in each category, since Revuze actively collects all of the reviews within each category of appliances. Our self-learning AI analyzes customer reviews and aggregates them per SKU and brand; then it indicates the popularity and sentiment for each brand, category and single products. Understanding the sentiment is our core business-by going through the list of topics discussed by your customers, you can select the ones related to your reputation and brand loyalty to further understand how you compare against your competitors in the industry.
Yes! Through our easy-to-use dashboard, you will be able to track reviews, comments, and mentions of your latest launches, so that you can estimate how well your product is doing, what's going well, and what your customers think is missing.
"Regardless of the industry you're operating in, Revuze can help you disrupt your market by giving you valuable insights into your customers' experience and your competitors' performance. Our AI solution is self-learning, which means you won't have to spend a single minute teaching it the jargon of your industry." Boaz Grinvald , CEO of Revuze.
Brands gain unparalleled, in-depth cx analytics into customers and competitors without IT, experts or lengthy projects. They're understand how their customer experiences their brand and drive that into actionable decision, better products and increased revenue.
Join them on the world's first Self Learning Customer analytics Platform and start optimising the core experiences of your products with real-time data, insights and AI-powered analytics.